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Information Diffusion at Workplace

Published: 24 October 2016 Publication History

Abstract

People nowadays need to spend a large amount of time on their work everyday and workplace has become an important social occasion for effective communication and information exchange among employees. Besides traditional online contacts (e.g., face-to-face meetings and telephone calls), to facilitate the communication and cooperation among employees, a new type of online social networks has been launched inside the firewalls of many companies, which are named as the "enterprise social networks" (ESNs). In this paper, we want to study the information diffusion among employees at workplace via both online ESNs and online contacts. This is formally defined as the IDE (Information Diffusion in Enterprise) problem. Several challenges need to be addressed in solving the IDE problem: (1) diffusion channel extraction from online ESN and online contacts; (2) effective aggregation of the information delivered via different diffusion channels; and (3) communication channel weighting and selection. A novel information diffusion model, Muse (Multi-source Multi-channel Multi-topic diffUsion SElection), is introduced in this paper to resolve these challenges. Extensive experiments conducted on real-world ESN and organizational chart dataset demonstrate the outstanding performance of Muse in addressing the IDE problem.

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    cover image ACM Conferences
    CIKM '16: Proceedings of the 25th ACM International on Conference on Information and Knowledge Management
    October 2016
    2566 pages
    ISBN:9781450340731
    DOI:10.1145/2983323
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    Publication History

    Published: 24 October 2016

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    Author Tags

    1. data mining
    2. diffusion channel selection
    3. enterprise social networks

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    CIKM'16: ACM Conference on Information and Knowledge Management
    October 24 - 28, 2016
    Indiana, Indianapolis, USA

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    CIKM '16 Paper Acceptance Rate 160 of 701 submissions, 23%;
    Overall Acceptance Rate 1,861 of 8,427 submissions, 22%

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    • (2017)A Survey of Heterogeneous Information Network AnalysisIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2016.259856129:1(17-37)Online publication date: 1-Jan-2017
    • (2017)BL-MNE: Emerging Heterogeneous Social Network Embedding Through Broad Learning with Aligned Autoencoder2017 IEEE International Conference on Data Mining (ICDM)10.1109/ICDM.2017.70(605-614)Online publication date: Nov-2017
    • (2017)Enterprise Community Detection2017 IEEE 33rd International Conference on Data Engineering (ICDE)10.1109/ICDE.2017.79(219-222)Online publication date: Apr-2017
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