Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1541948.1541954acmotherconferencesArticle/Chapter ViewAbstractPublication PagespersuasiveConference Proceedingsconference-collections
research-article

A persuasive interactive mannequin for shop windows

Published: 26 April 2009 Publication History

Abstract

In this paper, we present an interactive mannequin for persuading bypassing customers to extend the perceived time they stay in front of a shop window. The mannequin was designed and prototyped to be seamlessly integrated into a real shop window, constituting an ambient persuasion interface. The design concept of our virtual mannequin is based on actual "real world" mannequins. Based on implicit input from the customers, the mannequin reacts on their presence by looking into their direction. We implemented a prototype of the persuasive interactive mannequin (PIM) as a 3D model, visualized on a large LCD screen and deployed it in a retail store within a shopping mall. The results from a three days field study of this deployment are presented and discussed. The study results give insights about the persuasive effect of the mannequin as well as implications for the user centered design of interactive agents in the context of shopping.

References

[1]
Aarts, E., and Marzano, S. The New Everyday: Views on Ambient Intelligence. 010 Publishers, Rotterdam, 2003.
[2]
Creed, C. Using computational agents to motivate diet change. In Ijsselsteijn et al. {9}, pp. 100--103.
[3]
Crytec. Cryengine 2, 2008. Available from: http://www.cryengine2.com/.
[4]
Diesbach, P., and Midgley, D. Embodied agents on commercial websites: Modeling their effects through an affective persuasion route. In Oinas-Kukkonen et al. {13}, pp. 283--286.
[5]
Dietz, P., Raskar, R., Booth, S., v. Baar, J., Wittenburg, K., and Knep, B. Multi-projectors and implicit interaction in persuasive public displays. In Proceedings of AVI 2004 (2004), ACM Press, pp. 209--217.
[6]
Fogg, B. J. Persuasive Technology: Using Computers to Change What We Think and Do. Interactive Technologies. Morgan Kaufmann Publishers Inc., 2003.
[7]
Fraunhofer IIS. Real time face detector, 2008. Available from: http://www.iis.fraunhofer.de/EN/bf/bv/kognitiv/biom/dd.jsp.
[8]
Grolleman, J., van Dijk, B., Nijholt, A., and van Emst, A. Break the habit! designing an e-therapy intervention using a virtual coach in aid of smoking cessation. In Ijsselsteijn et al. {9}, pp. 133--141.
[9]
Ijsselsteijn, W., de Kort, Y., Midden, C. J. H., Eggen, B., and van den Hoven, E., Eds. PERSUASIVE 2006: Persuasive Technology, 1st International Conference on Persuasive Technology for Human Well-Being (Berlin/Heidelberg, May 2006), vol. 3962 of Lecture Notes in Computer Science, Springer.
[10]
Kueblbeck, C., and Ernst, A. Face detection and tracking in video sequences using the modified census transformation. Journal on Image and Vision Computing 24, 6 (Jun 2006), 564--572.
[11]
Meschtscherjakov, A., Reitberger, W., Lankes, M., and Tscheligi, M. Enhanced shopping: a dynamic map in a retail store. In UbiComp 2008: Proceedings of the 10th international conference on Ubiquitous computing (New York, NY, USA, Sep 2008), H. Y. Youn and W.-D. Cho, Eds., vol. 344 of ACM International Conference Proceeding Series, ACM, pp. 336--339.
[12]
Obermair, C., Lankes, M., and Raffl, C. Cooperative Play for Preventive Healthcare in the Office. In Poster Proceedings of the Third International Conference on Persuasive Technology, PERSUASIVE 2008 (Oulu, Finland, 2008), H. Oinas-Kukkonen, P. Hasle, M. Harjumaa, and K. Segerståhl, Eds., Oulu University Press, pp. 9--12.
[13]
Oinas-Kukkonen, H., Hasle, P. F. V., Harjumaa, M., Segerståhl, K., and Øhrstrøm, P., Eds. PERSUASIVE 2008: Persuasive Technology, 3rd International Conference on Persuasive Technology for Human Well-Being (Berlin/Heidelberg, Jun 2008), vol. 5033 of Lecture Notes in Computer Science, Springer.
[14]
Pinhanez, C., and Podlaseck, M. To frame or not to frame: The role and design of frameless displays in ubiquitous applications. In UbiComp 2005: International Conference on Ubiquitous Computing (Berlin/Heidelberg, 2005), M. Beigl, S. Intille, J. Rekimoto, and H. Tokuda, Eds., Springer, pp. 340--357.
[15]
Reitberger, W., Tscheligi, M., de Ruyter, B. E. R., and Markopoulos, P. Surrounded by ambient persuasion. In CHI 2008: Extended abstracts on Human factors in computing systems (New York, NY, USA, Apr 2008), M. Czerwinski, A. M. Lund, and D. S. Tan, Eds., ACM, pp. 3989--3992.
[16]
Russell, M. G. Benevolence and effectiveness: Persuasive technology's spillover effects in retail settings. In Oinas-Kukkonen et al. {13}, pp. 94--103.
[17]
Sukaviriya, N., Podlaseck, M., Kjeldsen, R., Levas, A., Pingali, G., and Pinhanez, C. Augmenting a retail environment using steerable interactive displays. In CHI 1992: Proceedings of the Conference on Human Factors and Computing Systems (New York, NY, USA, May 1992), ACM, pp. 978--979.
[18]
Underhill, P. Why We Buy: The Science Of Shopping. Simon & Schuster, Jun 2000.
[19]
van Doorn, M., van Loenen, E., and de Vries, A. P. Deconstructing ambient intelligence into ambient narratives: the intelligent shop window. In Ambi-Sys '08: Proceedings of the 1st international conference on Ambient media and systems (ICST, Brussels, Belgium, 2008), ICST (Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering), pp. 1--8.
[20]
van Loenen, E., Lashina, T., and van Doorn, M. Ambient Lifestyle: From Concept to Experience. Bis Publishers, Amsterdam, 2006, ch. Interactive Shop Windows.
[21]
Vogel, D., and Balakrishnan, R. Interactive public ambient displays: transitioning from implicit to explicit, public to personal, interaction with multiple users. In UIST '04: Proceedings of the 17th annual ACM symposium on User interface software and technology (New York, NY, USA, Oct 2004), ACM, pp. 137--146.

Cited By

View all
  • (2022)Unconscious Other’s Impression Changer: A Method to Manipulate Cognitive Biases That Subtly Change Others’ Impressions Positively/Negatively by Making AI Bias in Emotion Estimation AISensors10.3390/s2224996122:24(9961)Online publication date: 17-Dec-2022
  • (2022)Analyzing the effects of storefront window display transparency on perceived store Attractiveness and Approach behaviorJournal of Retailing and Consumer Services10.1016/j.jretconser.2022.10308069(103080)Online publication date: Nov-2022
  • (2020)Virtual Field StudiesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376796(1-15)Online publication date: 21-Apr-2020
  • Show More Cited By

Index Terms

  1. A persuasive interactive mannequin for shop windows

      Recommendations

      Comments

      Please enable JavaScript to view thecomments powered by Disqus.

      Information & Contributors

      Information

      Published In

      cover image ACM Other conferences
      Persuasive '09: Proceedings of the 4th International Conference on Persuasive Technology
      April 2009
      279 pages
      ISBN:9781605583761
      DOI:10.1145/1541948
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 26 April 2009

      Permissions

      Request permissions for this article.

      Check for updates

      Author Tags

      1. ambient intelligence
      2. embodied agents
      3. field study
      4. implicit interaction
      5. mannequin
      6. persuasion
      7. shop window
      8. ubiquitous computing

      Qualifiers

      • Research-article

      Conference

      Persuasive 2009

      Acceptance Rates

      Persuasive '09 Paper Acceptance Rate 21 of 66 submissions, 32%;
      Overall Acceptance Rate 32 of 137 submissions, 23%

      Contributors

      Other Metrics

      Bibliometrics & Citations

      Bibliometrics

      Article Metrics

      • Downloads (Last 12 months)7
      • Downloads (Last 6 weeks)1
      Reflects downloads up to 16 Nov 2024

      Other Metrics

      Citations

      Cited By

      View all
      • (2022)Unconscious Other’s Impression Changer: A Method to Manipulate Cognitive Biases That Subtly Change Others’ Impressions Positively/Negatively by Making AI Bias in Emotion Estimation AISensors10.3390/s2224996122:24(9961)Online publication date: 17-Dec-2022
      • (2022)Analyzing the effects of storefront window display transparency on perceived store Attractiveness and Approach behaviorJournal of Retailing and Consumer Services10.1016/j.jretconser.2022.10308069(103080)Online publication date: Nov-2022
      • (2020)Virtual Field StudiesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376796(1-15)Online publication date: 21-Apr-2020
      • (2019)Innovation starts at the storefrontInternational Journal of Retail & Distribution Management10.1108/IJRDM-07-2018-012047:2(202-219)Online publication date: 16-Apr-2019
      • (2018)Increasing Passersby Engagement with Public Large Interactive DisplaysProceedings of the 2018 ACM International Conference on Interactive Surfaces and Spaces10.1145/3279778.3279789(19-32)Online publication date: 19-Nov-2018
      • (2018)Digital Behaviour Change Interventions to Break and Form HabitsACM Transactions on Computer-Human Interaction10.1145/319683025:3(1-66)Online publication date: 12-Jun-2018
      • (2017)Evaluation of fit and sizeManikins for Textile Evaluation10.1016/B978-0-08-100909-3.00004-2(89-113)Online publication date: 2017
      • (2017)Introduction to manikinsManikins for Textile Evaluation10.1016/B978-0-08-100909-3.00001-7(3-24)Online publication date: 2017
      • (2016)"Hold My Hand, Baby"Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2851581.2892463(1438-1444)Online publication date: 7-May-2016
      • (2016)Engaging consumer through the storefront: Evidences from integrating interactive technologiesJournal of Retailing and Consumer Services10.1016/j.jretconser.2015.09.00728(149-154)Online publication date: Jan-2016
      • Show More Cited By

      View Options

      Login options

      View options

      PDF

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      Media

      Figures

      Other

      Tables

      Share

      Share

      Share this Publication link

      Share on social media