Dear atti38,

Thank you for sharing your experience with us.

We’re glad to hear that you’re happy with our fast withdrawals and overall service. However, I’m sorry to hear about the issue you encountered with the deposit bonus.

Please note that this particular bonus is available only for the first deposit, not for subsequent deposits. If your deposit was not your first and the code was applied, that might be why the bonus wasn’t added. However, if you believe there’s been an error, we’d love to look into it for you. Please reach out to our customer support team with the details, and we’ll work to resolve it.

We value your feedback and are committed to improving your experience with us. Thank you for giving us the opportunity to make this right.

Best regards,
Bets.io casino Team

Hello there,

Thank you for sharing your feedback with us. We're sorry to hear that your experience with the bonuses hasn't met your expectations. We strive to provide valuable rewards to all our players and apologize if our current offers have fallen short.

We'd love for you to explore our wager-free weekly cashback bonus and daily rakeback bonus, which offer fantastic benefits without any additional playthrough requirements. Your feedback is valuable, and we're always looking to improve. If you have any other suggestions or need assistance, please feel free to drop us a line anytime. We're here to help!

Best regards,
The Wild.io Team

Hello, dear!
We are sorry that your experience at PinoCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@pinocasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
Best regards,
PinoCasino Team.