Betwhale is an online casino that I frequently use. At the end of every month I contact the casino regarding the fees charged for depositing funds using Bitcoin. For instance, a few days ago, I requested a reimbursement for the Bitcoin deposit fees I paid during the month of September. The process took approximately 5 minutes, and I received real money without any issues or questions asked. So far, my experience with Betwhale has been excellent.

I enjoy DuckyLuck because you get a second chance to win some money. Daily Free Spins are awarded once a day, upon request, after a successful $25 minimum deposit. DuckyLuck features four player tiers. Each spin has a different value based on your tier. They are between $2 and $6. Furthermore, the next day a refund or insurance is given according to the following formula: (Deposits – Withdrawals – Balance) X 10% = Daily Cash Back. My payout from DuckyLuck was quick. Level 1-2 players will receive cryptocurrency withdrawals in 4 business days, Level 3 players in 3 business days, and Level 4 players in 2 business days. I think Duckyluck's standard promotions are its sole drawback; they're not very good. It improves as the player reaches a higher tier. 

Due to delays in verification and payouts, I gave Shazam Casino 3.5 stars. The verification process itself takes about four business days, which isn't too long. Nevertheless, if the finance department sends an email requesting clarification or confirmation of information they received, the number of business days resets.

I have avoided solely relying on the FAQ section of Shazam for payouts due to my experience with the verification process. As per the FAQ, once an account has been verified, the finance department typically approves withdrawal requests within 2-7 business days. Once approved, the withdrawal method determines the amount of time it will take to reach your account. The process, however, is not straightforward. According to the terms and conditions of Shazam, the company is permitted to divide payments based on a player's VIP status over a set period of time. Therefore, a player may request $2000 which is the maximum allowed per week, but the status of the player will determine whether they receive that amount in one payment, two payments, three payments, or four payments. In addition to reading the withdrawal FAQs, it is also important to read the terms and conditions before making a deposit.

I started playing at this online casino and loved it. It's the only online site I play on and 6 months later, I have made it to the "fearless wayfarer" level. Their customer service is spot on. VIP Account Managers are friendly and create awesome custom bonuses. The games are entertaining. However, there is one thing that has caught my attention recently, in a negative way. I had never completed a withdrawal transaction until last week. After my balance fell to $2500, I decided to cash out using bitcoins. Winport Casino has a maximum withdrawal limit of $2500 per week when using bitcoin. According to the site, funds can appear in your wallet after 2-3 business days. I submitted my request on Saturday, so I wasn't expecting anything until Thursday (today). Well, yesterday I received notification of a bitcoin deposit equivalent to $1000. I knew it was from Winport because my zero balance was now $1500. I contacted an agent via chat and was told management can split payments into smaller parts without notice. I was baffled because my payout request was not over the maximum allowed per week. Of course I asked why and this is what the agent said:
We split the funds, as it is much safer to send small parts of it, every week, than send a big amount per our transaction. Also, some BTC providers or any other payment channels may apply some fees if the amount of the transaction is big. Since we care about our customers, we choose the best way for you. Our finance department is always choosing the most efficient, fastest, and safest ways for our customers, you.
A cashout of $2500 that could have been paid in a single transaction, will now be paid out in three separate transactions, which means three weeks. The finance department operates during business hours and processes one transaction per player at a time. It is not fast or efficient, and it is clearly not in the players' needs or interests.