Ask the Casino Guru team (page 5)

Hello,

I asked Jozef, he said it was already covered on Friday. Javier R. I presume? 🙂

hello!

Im still waiting for Jozef to get back to my emails according the payments for my casino testing tasks that I’ve done.

Since the I know that he has been sick for the last week I wonder if someone else on the team might be able to handle this? And perhaps there is some way for me to communicate to you directly instead of email?

thanks

Hello, I will try to speed it up during the morning and will contact my colleagues regarding your requirement and way for faster communication.

Good morning,

I notified Jozef, he is not feeling well, so kindly give him some time to get to your matter.

Thank you 😉

Hello,

could you please tell him to try get back to me. Asap 🥲

Hello there,

I can try at least - forwarding your note now. 🙂

Update: Jozef emailed you yesterday evening.

how to join your team?

Hello,

what team would you like to join, please?

Maybe you can help us with an ongoing survey focussed on bonuses:

https://www.surveymonkey.com/r/RQM6Y2B

Hi, I went through the forum rules and noticed that it was not allowed to post anything with a commercial objective. I have a question about that. I am looking for people, who would like to help the casinos test their new and current payment methods. I'm not an affiliate, but working for an agency that helps brands with testing payments as well as UX of their designs. I would like to reach out to new people from here, for the users of the forum it's a way to find new casinos and usually keep the minimum deposit, but it is also a very valuable feedback for the casino from real players, who know what they're doing.

Could you please advise me regarding that?

I'm looking forwrad to hearing back from you.

Thanks

Hi, I'm glad you asked before posting some adverts here. How does it work exactly? Do the players need to deposit their own money or does the casino provide them with the money they need to deposit and then test the payment/withdrawal process?

Yeah didn't want to do anything against policies. It actually depends. Usually, our testers deposit their own money and test the process, but in some cases, if tester requests so and everything is secure for both ends, we may pay the deposit amount beforehand. I am not a casino-owner/affiliate, but work for a company that provides such services to casinos. Our testers have various backgrouns, which is quite appreciated; however, it would be great if we could have testers who have knowledge about casinos therefore can provide more valuable feedback.

Regarding the process, it varies based on the task, but generally speaking, it goes like registering to the website, depositing specified amount via specified method, sometimes wagering, withdrawing, and reporting us.

We suggest our testers to register via temporary email to make themselves feel more comfortable to avoid any hesitations but everything is negotiable of course. Some of them use their real email address.

Please ask if you have any questions so that we can see how we can work this out.

I'd say the description you provided serves as a good starting point for people interested in your proposal. If any member responds to you here on the forum, it is ok to continue with the dialog from my point of view.

Hi again, that's great, thank you. However, it is a kinda low-chance for people to see my specific response here and get in touch with me. Would it be okay if I publish a separate post for that if it doesn't go against forum rules?

I see no harm in it. Feel free to start your own thread, preferably in the General Discussion:

If I may ask, just state all terms clearly and transparently 🙂.

What do you say?

Hello dear Casino Guru team,

Are there currently problems with the website? I can't access the website on my computer. I get the message "403"

Oddly enough, it does on a cell phone.

Hi, that's great! Yeah I'll be quite clear and transparent. I'll start my own thread within today. Thanks for your answers!

Hi!

Happy to help 😎

Hello Tobias137!

I guess it could be sort of a bug, though some are only temporary, and no action is needed. It's true, our site is a quite favorite target for hackers, so from time to time it seems like the whole website is down, but it's just a due to the hacker's attack.

Is this 403 error still appearing? If so, can you share a printscreen showing the URL, please?

That could help us to figure out where to start with the solution. 🤔

Hey Radka,

Here is a screenshot of the message.

The problem only exists when I want to access your website via my internet at home. Provider is Vodafone.

If I do it via my smartphone and the mobile internet, it works.

I hope you can help me, it's a pity that I can no longer access your site from the computer.

I'm a bit educated now 🙂. Seems like the IP used for the desktop connection is among the banned ones. It happens due to the attacks. Meaning your mobile phone's IP is different and unblocked, so it allows you to access our site easily.

Can you send me your PC IP address, please?

https://whatismyipaddress.com/

Feel free to use the email: radka@casino.guru to do so. Thank you 🙏