Eternal Slots Casino - Withdrawal of player's winnings has been delayed.

Eternal Slots having problems with withdrawal they are saying it is on my end but i have tried to withdraw $400 and it will not let me go to the banking to withdraw all I see is a blank page and an error message saying it has to do with developers and I have no problem with any other casinos I had no problems sending money to them only withdrawals

Dear Cij196207,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

We received an email from Cij196207 confirming the withdrawal was processed successfully, therefore we are now closing this complaint as resolved.