Genting Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Genting Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Genting Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Genting Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Genting Casino, we have looked closely into the Terms and Conditions of Genting Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, Genting Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Genting Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in Genting Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Genting Casino is associated with 44 other online casinos. The Safety Index of Genting Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Genting Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genting Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Genting Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 636 black points in total, out of which 636 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Genting Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 8 player reviews of Genting Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of Genting Casino
Genting Casino is in the ownership of Kinetic Digital and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Genting Casino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Note: Genting Casino is linked to land-based casinos and betting establishments. The online casino website would have a lower Safety Index on its own, but it has been increased slightly due to the presence of physical venues and the credibility they lend to the online casino.
Withdrawal limits, win limits, and payment method options
Genting Casino supports 30 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, iDEAL, EPS, PayPal, Trustly, EuTeller, Zimpler, AstroPay, Online bank transfer, SIRU, Bank transfer, iWallet, Direct e-banking, ecoVoucher, Cashlib, Entercash, SafetyPay, VenusPoint, Jeton, MuchBetter, Interac, ApplePay, JCB, Fast Bank Transfer, Instant Payments by Citadel.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Unlimited in GBP
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Genting Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Genting Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Genting Casino as good.
Slots and casino games at Genting Casino
Genting Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
The casino's game library includes titles from 89 providers. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Playson, Amaya, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Rabcat, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, High 5 Games, Relax Gaming, edict, Greentube, Inspired Gaming, FBM, Fantasma Games, Origins (playtech), Playzido, S Gaming, Authentic Gaming, Win Fast, Slingshot Studios, Shuffle Master, Spadegaming, Spribe, ALL41 STUDIOS, Gamomat, GVG (Green Valley Games), Spearhead Studios, Foxium, Aristocrat, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Oryx, Gaming Corps, SkillOnNet, Switch Studios, Slingo, Hoelle Games, Synot Games, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, STHLMGAMING, Games Global, Just For The Win, Reel Time Gaming, Cayetano, Rarestone gaming, Stormcraft Studios, Hacksaw Gaming.
Genting Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Genting Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Genting Casino bonuses.
Browse all bonuses offered by Genting Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(8)
User reviews of Genting Casino
This is a place to share experience with Genting Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It is impossible to top up your account at this casino! There is a constant replenishment error, all possible replenishment options do not work, the page is loading all the time
After receiving recommendations from friends, I decided to try out this casino. It offers attractive welcome bonuses and promptly processes deposits and withdrawals. The website design is user-friendly, making navigation and access to the necessary sections easy. It's worth noting the lack of variety in the gaming assortment and limited choice of payment methods.
Voltereta73
Unregistered user
• 1 year ago
The only casino that I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days
El único casino de los que he jugado que te hace las retiradas al instante. Y eso me ha gustado, hay casinos que tardan hasta 4 días
Safety Index explained
Safety Index of Genting Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genting Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Reputation helped by land-based casinos or betting shops
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
06 Aug 2022
Complaints about related Slingo Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
11 May 2023
Complaints about related LuckyMe Slots Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
15 May 2023
Complaints about related Lord Ping Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
05 Nov 2020
Complaints about related ICE36 Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
08 Mar 2021
Complaints about related Simba Games Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
16 Jun 2023
Complaints about related Prime Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
12 Jun 2023
Complaints about related SpinGenie Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
18 Apr 2023
Show more complaints (+27)
Discussion
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