We always try to get back to you within 72 hours.
Phone
1-844-579-1643
Phone Support is available daily, from 8am to 12am EST. You can also send us an email at pa-support@wsop.com.
You can also chat with one of our Player Support Representatives when logged into your WSOP.com account from the hours of 3pm to 11pm daily. Simply log into your account, select ‘Cashier,’ click ‘Help’ (image of a person with a headset) and start chatting for assistance.
FAQ
Visit our 'Online Help Center' for answers to some of our most frequently asked questions including password resets, geo-location issues, technical issues, document upload, withdrawal timeframe, and much. Click here.
For questions or assistance about a World Series of Poker or WSOP Circuit Live Event, please click here.
To update information on your WSOP player profile page, please click here.
For questions or assistance about a Caesars Property, please click here
What is WSOP's formal complaints procedure?
We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you've received, or the way your issue has been dealt with, you can make a formal complaint by writing to pa-complaints@wsop.com, detailing your complaint.
To contact our regular Support Team, please email pa-support@WSOP.com.
Caesars Interactive Entertainment LLC.
Harrah's Philadelphia
777 Harrahs' Blvd, Chester, PA, 19013
WSOP.com is licensed and regulated in the state of Pennsylvania by the Pennsylvania Gaming Control Board.
Players must be 21 or older and physically present in the state of Pennsylvania to play online poker on WSOP.com. Players located in a jurisdiction where interactive gaming is not legal are not permitted to engage in interactive gaming.