Glow Business Plan
Glow Business Plan
Glow Business Plan
EXECUTIVE SUMMARY
This plan is to set up a Skincare shop in the name of " Glow Skincare
Facial Cleanser and Scrub”, which will be located in DHA Khadda Market,
Phase VII, Karachi. The skincare shop will be a Partnership Business. The
startup capital will be used as 50 million around which 60% will be acquired
through bank loan which will be secured from centenary bank at 10% interest
rate. The key personnel at the “Glow Skincare Facial Cleanser and Scrub” will
include Senior manager, buying inputs and overall supervisory work,
operations and production staff, sales and marketing staff, skin therapy and
hairdressing staff, record keeping and accounting, stock control and direct
selling staff. The key objective of the skincare shop will be to provide fresh
quality skincare to our clients to enable them to improve their general skin
beauty, to obtain maximum customer satisfaction through continued quality
production to obtain continuous production and supply of our products to the
customers, to create customer loyalty to our products such that they become
well pronounced in the customer minds.
To achieve our objective, the skincare shop will employ strategies such
as: Offering good quality facial cleanser and scrub with herbal essence and
ingredients that help fight the skin diseases made from fresh fruit and vegetable
which are nutritious through adequate research and proper mixture of the
lotions, oils and herbal ointments to meet the standard skin contents and
characteristics of customers in the market through advertisement by use of sign
posts, direct selling and radio stations, offering special incentive to our regular
clients, offering our skincare at relatively lower prices for market penetration,
creating a conducive environment for our clients, employing people who
understand the meaning of customer care and meaning of quality by giving
them samples for use as a way of expanding our markets especially among the
young children, youth and women. All this encompasses our strategies that
include, communication
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GLOW SKINCARE FACIAL CLEANSER AND SCRUB
The vision of the Glow Skincare Facial Cleanser and Scrub will be
‘missi’.
Our mission will be, dedicated at improving the skin health appearance
of our client. "We seek to become the recognized leader in our targeted local
and international market in Pakistan that will have a competitive edge towards
customer satisfaction and retention at attractive prices. Our forms/ ways of
distribution will include, through Retailers, distributors and wholesalers who
will buy and sell in bulk to our final customers which we cannot sell to directly
we shall also sell directly to the customers because we have a high customer
traffic at our main outlet in Khadda Market DHA Phase VII, Karachi.
Our products are costed and priced after comparison with our major
competitor’s prices and costing information acquired through market research.
We have as well carried out cash flow estimates to ensure that our business does
not run out of cash. Our startup capital has been allocated to what we intend to
start our business with that is renting building for two months, buying machines
for mixing the inputs, Machines, leasing van, buying furniture and fittings,
massage equipment, cloths and uniforms and other necessary things to start
with including the employee salaries for the first two months. This plan will be
effective on 1st January 2023.
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TABLE OF CONTENTS
SECTION 2: MARKETING
E. Research and analysis
8-10
F. Marketing plan
11
SECTION 3: OPERATIONS
A. Identify location advantages 11
B. Scientific operational procedures ---------------------------------------------12-15
C. Personnel needs and uses ----------------------------------------------------------16
D. Proximity to suppliers 16-17
SECTION 4: MANAGEMENT
A. Management team- key personnel --------------------------------------------17-18
B. Ownership
19-21
C. Legal structure
21
D. Responsibilities, tasks, benefits and salaries --------------------------------22-23
SECTION 5: FINANCE
A. Financial forecast 23-27
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BUSINESS DESCRIPTION
For more details and queries related to this plan you can contact any of us on
the following number 01234567 and email address xyz@yahoo.com.
B. INDUSTRY BACKGROUND:
Pakistan has been named among countries with high levels of mercury (third–
most hazardous chemical) in various cosmetic products, in which skin-
whitening creams come out on top of famous brands with highest sales. The
use of skin- whitening creams for fair complexion was considered effective by
a majority of
women (59%) in one study conducted in Pakistan, and they also agreed that a
lighter skin tone was more beautiful, and the use of skin-lightening products
strongly associated with achieving a fair complexion. A Sustainable
Development Policy Institute report has revealed the presence of high
quantities
of mercury and other heavy metals in skin-whitening creams found in Karachi,
Lahore, Islamabad, Peshawar, and other big cities of Pakistan. Most Pakistani
cosmetic companies have high levels of mercury in their creams, facial lotions,
and other skin-whitening products, which may pose a serious health risk
to
innocent customers. To look superior and acceptable in society, people from all
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over the world use various types of cosmetic products to enhance or alter their
facial appearance and body texture. In recent times, an exponential surge in
GLOW SKINCARE FACIAL CLEANSER AND SCRUB
personal-care products is high. However, there are many reported facts about
high loads of lead, mercury, copper, and others hazardous and cancerous
elements in local Pakistani cosmetic brands. Consumers of these brands are at
high risk of many clinical issues, including cancer. As such, it is a necessity to
make people aware of the use of natural and herbal products that can be used
to beautify their skin tone and they can get healthy, clear and fresh skin without
the use of hazardous chemicals or mercury.
“To be the leading suppliers of quality, fresh and healthy skin rejuvenating
product.”
MISSION
“To be a game changer in Pakistan’s skincare industry.”
KEY OBJECTIVES:
1) To increase profit by 5% every year.
2) To become quality orientated business.
3) To be in the list of top leading skincare of Pakistan by next 20 years.
4) To become the market leader in skincare industry by next 15 years.
MILESTONE:
After achieving key objective 4 we will introduce skincare products in other
related sectors like face washes, face lotions, body scrubs and others.
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D. UNIQUENESS OF PRODUCT:
1) Core product:
Our core product is the satisfaction customers’ need of high quality and
fragrant beautifying facial cleanser according to their wants of getting clean
and
clear face.
2) Actual product:
It is our facial cleanser manufactured with different flavors and natural
ingredients according to customers’ needs.
3) Augmented product:
The augmented product of Glow Skincare is the quality assurance that we set
up at every level of our production.
MARKETING
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3) Competition:
A huge competition of skin care industry in the market. The difference
of
cosmetic is wide, so there is an opportunity for rivals to sell different
products. The industry growth influences the development of competition. If
fixed costs are high and switching costs are low, they increase the rivalry in the
industry.
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b) Substitute competitor:
The other substitute competitors include olay, loreal paris and kiehls etc.
B. MARKETING PLAN:
1) Marketing strategy- sales & distribution:
Placement will be personal selling (B2B). we will adopt an indirect
distribution strategy because that’s how we will cover a wide area or market in
future.
2) Pricing:
Estimated production cost: Rs.150.
Estimated price after profit @ 30%: Rs.195
OPERATIONS
1) Production:
We will specialize majorly in cosmetic products and manufacturing of
locally made cosmetic products to treat the skin illness such as fungal diseases
using locally produced vegetables and fruits as ingredients in the manufacture
of these cosmetics.
We will offer consultancy services to our clients, free cold water, and warm
water for washing our hands. We will employ people who are easily accessible,
customer oriented, efficient and effective. We will provide customized services
like skin therapy and hair dressing to our most esteemed customers during the
weekends when we are not very busy so as to meet their demands and needs by
being agile.
STAGE 1:
Glow Skincare production process is divided into five critical stages. From
acceptance of raw material to delivery we assure a smooth manufacturing
process. Every stage is managed under the safest protocols and procedures. Our
CNAs and quality standards are the highest possible, ensuring each product is
both safe and effective.
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GLOW SKINCARE FACIAL CLEANSER AND SCRUB
STAGE 2:
STAGE 3:
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STAGE 4:
STAGE 5:
Shipment:
After having passed all tests and screenings, products are passed on to
the warehouse
Products pass through our automated system to be shipped to our
customers worldwide.
2) Transportation:
Glow skincare facial cleanser and scrub plan to deliver stock four times per
year. We decided to rely on just-in-time delivery so we won’t have to keep a big
warehouse all the time. It is the most convenient and economic solution.
Transport methods include ship and truck which is the cheapest but also most
environmental-friendly method.
3) Inventory:
Thinking about our replenishments, we decided to have just-in-time delivery.
That means that we lower the cost by having small stocks and no need
of
warehouses. Most of the goods that we get delivered will be displayed in the
store.
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We use an EDI system in our store. By using this optimized control and
information system, we manage to receive the just-in-time deliveries (JIT) for a
well-organized and coordinated replenishment. This gives us the opportunity to
work faster, to communicate better and again to lower the costs.
4) Collection volume:
As already mentioned, Glow skincare facial cleanser and scrub has decided
to deliver the goods four times a year, which means every three months. These
delivery dates however are slightly different in the first year because we
launch
the collection already in June when we open our shop. The sales volume for
the first in between delivery period from June 2023 until August 2023 is 852
units which is the average in 2023 but not in 2024 because we are planning on
producing more in that year.
5) Machinery:
Equipment for Skincare Products required includes: R0 reverse osmosis pure
water machine, vacuum homogenizing emulsifier, aseptic storage tank, drying
and disinfecting machine, paste filling machine, conveying table, inkjet printer,
labelling machine, aluminium foil sealing machine, Shrink film machine.
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8) Raw material:
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6 Peon 2 10,000
7 Guards 3 12,000
8 Driver 1 12,000
9 Product Manager 1 40,000
10 Manager Quality Control 1 40,000
11 Pro. In-charge 1 25,000
12 Pro. Supervisor 2 18,000
13 Looms Mechanic 2 15,000
14 Lines Officer 2 15,000
15 Head of Design Department 1 35,000
16 Technician and Electrician 2 15,000
17 Workers 8 10,000
18 Cleaner 3 10,000
D. PROXIMITY TO SUPPLIERS:
Pakistan is specialized in producing organic skin care products and goods,
has
a strong skin care industry and is the largest producer in the world. That’s
why, all the raw materials required to manufacture the skin care products will
be bought from the local suppliers within the country. They will be purchased
from the suppliers in Site Area and Korangi Industrial Area, Karachi as the it
would be easier to transport raw material from the local suppliers and the cost
will get reduced as compared to buying from the other cities or importing.
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MANAGEMENT
Overlook:
As we are a small and new brand in the beauty industry, our funds are still
limited; hence the costs should be kept to a minimum. There are two reasons
that support the structure of The Glow Skincare Facial Cleanser and Scrub as
shown above; reducing the expenses on the employees as far as possible in
order to invest more in the company’s supply. Therefore, we decided that each
shareholder will
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work one day during the week. Furthermore, we hire one sales assistant who
works full time. It will reduce our costs for staff in the first year. But we are
going to hire personnel for the store in the future as our company grows thus,
increasing the efficiency of the product phase.
B. OWNERSHIP:
The project is financed through 30% debt and 70%equity. All the
shareholders
hold 14% of The Glow Skincare Facial Cleanser and Scrub Shares. Equity of
all the shareholders is Rs.8,624,224, while each partner has a contribution of
Rs.1,724,845. It can be seen as an investment and will be rewarded with a
dividend payout once a year, as soon as the company has managed to establish
itself on the market and make off. Moreover, 10% debt is taken from ABC bank
at 14% interest rate. Based on our parent company’s annual turnover rate ABC
bank is providing us a loan of Rs. 3696096.
Payback period – 4 years based on expected turnover.
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C. LEGAL STRUCTURE:
The Glow Skincare Facial Cleanser and Scrub Will start trade under its parent
company. Therefore, we are registered as a private limited liability company
(Ltd.). The reason why we choose this is the limited liability of the company’s
officers and shareholders. Being a limited company develops the feeling of
security and comfort for the employees and to other members in the company,
for our shareholders, and also our suppliers. If a bankruptcy and receivership
occur, the only way that we are going to repay back is from the assets of the
company.
1) Quality Manager:
▪ Alisha Kamran Khan
▪ Responsible for the quality control of the product.
▪ Responsible for keeping a check and balance in the product line.
▪ 1F.t.e
▪ Rs. 40,000.
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2) Assistance Manager:
▪ Abbad Ahmed
▪ Responsible for producing and finishing the collection of Scrubs and other
facial products.
▪ A good coordination of the products, sales, and marketing teams to create a
right product design.
▪ 1F.t.e
▪ Rs. 35,000
3) Product Manager:
▪ Manal Tariq
▪ Responsible for the planning, coordination, and control of the production
process.
▪ Responsible for the outsourcing management of the company.
▪ 1F.t.e
▪ Rs. 40,000
4) Finance Manager:
▪ M. Ahmed Baig
▪ Responsible for the daily, monthly, yearly financial matters of Glow
Skincare.
▪ 1F.t.e
▪ Rs. 50,000
FINANCE
A. FINANCIAL FORECAST:
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2) Cash flow:
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3) Breakeven analysis:
4) Cost control:
▪ Recommended mode:
It is recommended that this project should be started in a rented building. As
the initial capital cost of the project will be less. An appropriate premise is
normally available in many commercial/industrial areas/ clusters.
▪ Estimated building rent:
Monthly rent: Rs. 125,000
Annual rent: Rs. 1,500,000
b) Inventory:
By adopting an just in time approach in inventory management we will be
able to cut cost in this aspect.
c) Machinery:
We estimated that by purchasing machinery once we will be able to save a
lot as repairing and maintenance don’t cost that much that renting will cost.
5) Budgeting plans:
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CRITICAL RISKS
A. POTENTIAL PROBLEMS:
2) Mistakes:
Mistakes made by our employees.
Failures and mistakes during the production or accounting process.
3) Brand Failure:
The brand fails to reach out to the target group and/or its marketing
strategies do not show the expected success.
The products have a disappointing quality.
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2) Mistakes:
Provide training and seminars to our employees.
Change organizational structure-have a centralized organization to maintain a
good overview over the happenings in the company.
Be well insured to compensate for the financial losses caused by mistakes or
incidents.
3) Brand Failure:
Engage a professional PR company.
Host events and advertise in magazines and newspapers that our target
customer is interested in.
Create actions and make offers that get the customers interested and build
up customer loyalty.
Have product and quality checks on a regular basis and switch to another
supplier or manufacturer when the results do not meet the requirements.
1) Customers:
They do not like our concept or cannot understand it.
The find the prices too high
Skepticism towards our product.
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2) Natural influences:
Due to extreme climate in the sourcing countries or similar happenings our
suppliers might have to raise the prices for the products or won’t be able to
deliver.
3) Economical risks:
Banks do not invest as much money anymore, because they fear that
businesses will not succeed in the current economy.
Customers have changed their buying behavior, because they want to save
money.
Launching a new collection not be very profitable for our company.
1) Customers:
Have a clear communication of our concept to avoid misunderstandings.
We will be transparent in the way we make business.
Make surveys about the customer’s satisfaction with the brand and the
products to find the core of possible problems and to find out how to
improve our business.
Introduce promotions and actions if the products are not selling.
2) Natural Influence:
Have a good network of suppliers in different countries that we could easily
switch to.
Stay updated about the on-goings in the production and selling countries
and
compare prices regularly.
Have promotion to drive the sales up.
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3) Economical Risks:
Have an efficient and transparent business plan.
Find alternative sources of finance (e.g., crowd funding or private investors).
Promotions will help us reduce stock and sell the products in case that we
were too optimistic on the sales forecast.
Sell products to another whole seller in case of not enough profit.
HARVEST STRATEGY
The current and quick ratios of Glow shows that liquidity position of the
company is good and they can easily meet the short terms liabilities.
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C. IDENTIFY SUCCESSOR:
In case of transferring ownership of organization at some time in future, it
can only be transferred to the upper hierarchy of management with the
permission of
all the five partners.
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GLOW SKINCARE FACIAL CLEANSER AND SCRUB
MILESTONE SCHEDULE
2024
2023 2025
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