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Topic 5 Market Segmentation

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Market Segmentation

The Process of Selecting Target Markets


 Market Segmentation

 Market Targeting

 Market Positioning
Market Segmentation
Definition
 Market Segmentation

- Process of dividing the market into distinct groups of


buyers with different needs, characteristics, or behaviour
who might require separate products or marketing mixes.

Mass Target
Marketing Market

Present
Past
Market Segmentation Bases
 No single way to segment a market
 Has to try different segmentation variables alone
 Geographic segmentation, demographic segmentation,
psychographic segmentation, behavioural segmentation.
Geographic Segmentation
 Basis of location
 Nations, regions, states, towns, cities, neighbourhoods
 Single area or a few chosen locations
 Based on the fact that buyers needs and patterns differ
according to where they live
Demographic Segmentation
 Personal characteristics, age, income, occupation, race,
family life cycle
 Consumer needs vary closely with demographic variables
 Easiest way to measure the market.
 Age and Family Life Cycle
- Needs and wants change as they progress from one stage
of life to another
- Different products for different age groups

 Gender
- Has long been used in marketing of clothing, cosmetics,
magazines
 Income
- automobiles, boats, clothing, jewellery

 Psychographic Segmentation
- Social class
- Lifestyle
 Behavioural segmentation
- Benefits
- Usage rate
Advantages of Market Segmentation
 Identify needs of customers within a sub market and satisfy
those needs
 More efficient uses of marketing resources because limited
resources might compete very effectively within one or twos
segments
 Design product that really match the demands
 Promotional messages and media aimed specifically toward
segment of the market
 Strong position built, rapid growth rate.
Disadvantages of Market Segmentation
 Cost, more model sizes and others
 Higher inventory costs, stocks of different varieties, have
to be kept
 Advertising cost high, different for different segments
 Management cost
Market Targeting
Market Targeting
 Segment Size and Growth
 Segment Attractiveness
 Company Objectives and Resources
Selecting Market Segments
 Three Strategies can be employed:

1) UndifferentiatedMarketing
2) Differentiated Marketing
3) Concentrated Marketing (Niche)
Product Positioning
Product Positioning
 Means creating an image for company and product in the
mind of customers

 Positioning attributes
- Products
- Service
- Personnel
- Location
- Image
Expensive

Europe
Australia

infrastructure Low
Infrastructure
High

Ho Chi Minh City


Singapore

Economical

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