Topic 2 Company Marketing Strategy
Topic 2 Company Marketing Strategy
Topic 2 Company Marketing Strategy
Questions to ask:
1. What customers will we serve?
What is our target market?
2. How can we best serve these customers?
What is our value proposition?
The Marketing Mix
Product Price
Customer
Needs
Promotion Distribution
Company View: Marketing Mix
Product - anything that is offered to consumers for
use
- decisions about quality, features, design,
packaging, product
Strategy
The process of determining long term direction of the
company.
Steps in Strategic Planning
Figure 2.1
Strategy
Vision
Mission
Mission statement
- must clearly state the organization’s purpose and what it wants to
accomplish in the larger environment
- Must be market oriented based on distinctive competencies
motivating and realistic.
Raison D'être
Must not be too broad or narrow
A scope of product
Market segmentation
Geographical scope
competency
Set Company Goals and Objectives
Objectives must be SMART
S – Specific
M – Measurable
A – Achievable
R – Realistic
T – Timely
Conglomerate
Involve in many types of business
Parent Co.
Consumer
Entertainment F and B Electronic
Goals
Designing the Business Portfolio
The business portfolio is the collection of businesses and
products that make up the company.
PRODUCT
Existing New
Market Product
Existing
MARKET
Penetration Development
Market
New Diversification
Development
Example
Starbucks Coffee
Growth at Starbucks
Product/Market Expansion Grid
Based on Starbucks
Market Penetration: make more sales to current customers
without changing products.
How? Add new stores in current market areas; improve
advertising, prices, menu, service.
Market Development: identify and develop new markets for
current products.
How? Review new demographic (seniors/ethnic consumers) or
geographic (Asian, European, Australian, & South American)
markets.
Product/Market Expansion Grid
Based on Starbucks
Product Development: offering modified or new products
to current markets.
How? Add food offerings, sell coffee in supermarkets, co-brand
products.
Diversification: start up or buy businesses outside current
products and markets.
How? Making and selling CDs, testing restaurant concepts, or
branding casual clothing.
Marketing Analysis
Marketing Planning
Marketing Implementation
Marketing Control
Marketing Analysis
Complete analysis of the company’s situation
SWOT analysis to identify problems and opportunities
Marketing Planning
Marketing strategies, the marketing plan comprises of:
1. Executive summary
2. Current marketing situation
3. Threats and opportunity analysis
4. Objectives and issues
5. Marketing strategy
6. Action programs
7. Budgets
8. Controls
Marketing Implementation
Turns marketing strategies into marketing actions
Marketing Control
Evaluating the results of marketing strategies and plans
and taking corrective actions