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Topic 2 Company Marketing Strategy

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Topic 2 Company Marketing


Strategy
Marketing Management

 The art and science of choosing target markets and


building profitable relationships with them.

Questions to ask:
1. What customers will we serve?
What is our target market?
2. How can we best serve these customers?
What is our value proposition?
The Marketing Mix

Product Price

Customer
Needs

Promotion Distribution
Company View: Marketing Mix
 Product - anything that is offered to consumers for
use
- decisions about quality, features, design,
packaging, product

 Price - methods of setting justifiable and profitable


prices.
- discount methods, adjustment to prices,
payment terms
 Promotion - communication link between buyer and
sellers.
- advertising, personal selling, sales
promotion,
publicity

 Place - distribution strategies, modes of


transportation, ware housing, inventory control,
marketing channels, distribution network
Customer’s View: Marketing Mix
 Cost
 Convenience
 Communication
 Value
Strategic Planning
 Strategic Planning is the
Process of Developing and Maintaining a Strategic Fit Between
the Organization’s Goals and Capabilities and Its Changing
Marketing Opportunities.

Strategy
 The process of determining long term direction of the
company.
Steps in Strategic Planning
Figure 2.1
Strategy

Vision

Mission

Objectives and Goals


Define The Company’s Mission
 Mission Statement – current and future directions (job scope)
raison d'être

Management need to ask basic questions:


1. Who is our customer
2. What is our business value?

Mission statement
- must clearly state the organization’s purpose and what it wants to
accomplish in the larger environment
- Must be market oriented based on distinctive competencies
motivating and realistic.
Raison D'être
 Must not be too broad or narrow
 A scope of product
 Market segmentation
 Geographical scope
 competency
Set Company Goals and Objectives
 Objectives must be SMART

S – Specific
M – Measurable
A – Achievable
R – Realistic
T – Timely
Conglomerate
 Involve in many types of business

Parent Co.

Consumer
Entertainment F and B Electronic
Goals
Designing the Business Portfolio
 The business portfolio is the collection of businesses and
products that make up the company.

 The company must:


 analyze its current business portfolio or Strategic Business Units
(SBUs),
 decide which SBUs should receive more, less, or no investment,
 develop growth strategies for growth or downsizing.
Portfolio Analysis

 An evaluation of the products and business making up the


company.

 Resources are directed to more profitable businesses and


weaker ones are phased down or dropped.
Strategic Business Unit (SBU)

 A unit of the company that has a separate mission and


objectives and that can be planned independently from
other company businesses.

 Can be a company division, a product line within a


division, or sometimes a single product or brand.
Analyze Current Portfolio (BCG Strategy)

Relative Market Share


High Low
Stars Question Marks
?
• High growth & share • Low share SBUs in high growth
High
Market Growth Rate

• May need heavy markets


• Require cash to hold
investment to grow market share
• Eventually, growth will slow • Build into Stars or phase out

Cash Cows Dogs


• Low growth & share
Low

• Low growth, high share • Generate cash to sustain self


• Established, successful • Do not promise to be cash
SBU’s sources
• Produce cash
The BCG Growth-Share Matrix
Comparison of Business Portfolios
Develop Growth Strategies (Ansoff Matrix)

PRODUCT
Existing New

Market Product
Existing
MARKET

Penetration Development

Market
New Diversification
Development
Example

Starbucks Coffee
Growth at Starbucks
Product/Market Expansion Grid
Based on Starbucks
 Market Penetration: make more sales to current customers
without changing products.
 How? Add new stores in current market areas; improve
advertising, prices, menu, service.
 Market Development: identify and develop new markets for
current products.
 How? Review new demographic (seniors/ethnic consumers) or
geographic (Asian, European, Australian, & South American)
markets.
Product/Market Expansion Grid
Based on Starbucks
 Product Development: offering modified or new products
to current markets.
 How? Add food offerings, sell coffee in supermarkets, co-brand
products.
 Diversification: start up or buy businesses outside current
products and markets.
 How? Making and selling CDs, testing restaurant concepts, or
branding casual clothing.

Prepared by Beh Y.S., BA(Hons), M.Sc, 2009, updated (1) 2012


Plan Functional Strategies
 Strategic plan lays the foundation for more detailed
planning.

Marketing Analysis

Marketing Planning

Marketing Implementation

Marketing Control
Marketing Analysis
 Complete analysis of the company’s situation
 SWOT analysis to identify problems and opportunities
Marketing Planning
 Marketing strategies, the marketing plan comprises of:

1. Executive summary
2. Current marketing situation
3. Threats and opportunity analysis
4. Objectives and issues
5. Marketing strategy
6. Action programs
7. Budgets
8. Controls
Marketing Implementation
 Turns marketing strategies into marketing actions

Marketing Control
 Evaluating the results of marketing strategies and plans
and taking corrective actions

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