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Strategic Management Case Analysis: Apple Inc.: Taking A Bite Out of The Competition

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STRATEGIC MANAGEMENT

Case Analysis

APPLE INC.: TAKING A BITE OUT OF THE COMPETITION


About Apple

 Established on April 1, 1976 in Cupertino, California, Apple is an


American multinational corporation that designs and manufactures
consumer electronics and computer software products
 Known for hardware and software products such as:
 Hardware: Mac, iPod, iPhone, iPad
Software: OS X, iLife, iWork, iTunes
 Fortune Magazine has named Apple Inc as the “most admired
company in the world for 2010”
Current Scenario
Current Issues
1Q Market Share08

22%
31%
Dell

HP
6%

Low Market 7%
Acer

Share Apple

9% Toshiba
25%
6.6% Others
External Environment: Opportunities

Fast growing Industry (Customer Electronics Industry)


Technological Innovations
Extend new products to loyal customers
High Potential music phone market
Strategic Alliances
 
External Environment: Threats

Extensive Competition
Substitute Products
Low prices of Competitors
Technical Advancements
Economy downfall
Competitor Environment

High Competition
Share of Dell and HP
Microsoft and Intel-Leaders of Software
CE Industry- Sony, Nokia, Samsung, Cisco, Motorola
Competitor Environment
Internal Environment: Strengths

Branding
Innovation
Differentiated Product
Ease of Use
Superior Quality
Retail Strategy
Internal Environment: Strengths

Efficient Marketing and Sales


High Customer Loyalty
Online Sales Channel
Internal Environment: Weaknesses

High Price Proprietary System

Niche Market, Less Penetration

Cannibalization
Five Forces Model
Core Competencies

Differentiation Strategy

Value Creation
Differentiation Strategy

 Unique Features and characteristics


 Commands Premium Price Sustainable Competitive
Advantage
 High Customer Service
 Superior Quality
 Prestige
 Rapid Innovation
Value Creation Process
Apple I,II,III Mac

FF

Focus On Education

C
o eMac
n
v Music Strategy (iTunes)
e
r Lifestyle Strategy
Video Strategy (iMovie) Adding Value
g
e
n Internet Strategy (iTools) Digital Hub
c iMac
e
Apple’s Strategy

Apple employs a Product Differentiation


Drawbacks as a result of their strategy include:
 Not appealing to Price Conscious Consumers
 Risk of Imitation by Competitors
 Risk of Change in Customer Taste
Apple’s Problems

Low Market
Share

Low
Customization

Prices Too
High
Previous CEOs

Ups and Downs of their own


Established Identity of Apple
 Jobs’ success rate
Strategic Alternatives

Problem Strategy Alternative


Low Market-Share Price Differentiation Extend their current
product line to include
some products with a
lower price point.
Ex. Re-launch “Mac
Mini”
The Strategy

Two Fold Agenda

 Continue to focus on niche market


 Set up and prepare for Job’s replacement
Focus

Concentrate on current customers


Expand niche market
Use iPhone and iPad as gateway
Replacement Plan

One year planning phase


Jobs appoints successor
Two year mentoring phase
Chief advisor position
Proposed course of Action

• Make Apple products more affordable

• Innovate

• Maintain leadership style and vision of Steve Jobs

• Have the first leader advantage

• Envision a post-PC world


Thank You

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