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Establishing A Realtionship: By: Wahyuny Langelo, M.Kes

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ESTABLISHING A

REALTIONSHIP
BY: WAHYUNY LANGELO, M.Kes

Objectives
Once you have completed this lesson,
youll be able to introduce yourself to
patients

Do you think we need to greet the patient


is important?? Why??
Do you think introduce yourself to patient
is important?? Why??

Notes
Mr dipakai untuk menyapa orang laki2
dewasa, dipakai bersama nama keluarga.
Example: Mr. James Brown or Mr. Brown
not Mr.James
Sir bentuk sapaan yang umum, untuk
pria dewasa yang namanya belum
diketahui

Mrs untuk menyapa wanita yang sudah


menikah. Example : Mrs. Smith
Miss dipakai untuk menyapawanita yang
belum menikah, bisa juga dipakai dengan
atau tanpa nama. Example: This is Miss
Wilkerson
Maam digunakan tanapa menggunakan
nama sebagai tanda rasa hormat.
Example: can I help you maam?

Step 1
Greetings
Hello
Good ..

Mr./Miss/Mrs

Morning (until 12 mid day)


Afternoon (until dark, 5 to 6 pm)
Evening (after dark)

Step 2
Introducing oneself and initial nursing
intervention
Im ..(your name)
I will take care of you today

Step 3
Addresing someone
1. How can I address you?
2. Is it Miss or Mrs..?
3. May I address you with..?
Response
1. Please address me with (Miss, Mrs)
2. Call me
3. You may address me
4. Why dont you call me

Step 4
Pre-closing
Now, I need to visit other patients
If you need
(anything/help/something/assistance)
please just press the call button, a nurse
will help you.

Let us practice

Introduce your partner to


other participants
let me introduce my friend to you. Her/his
name is.,his/her hobby is..she/he is
from..she/he lives inshe/has lived
there forshe/he studied Nursing
atshe/he is married/single. She/he
has studied/worked here for..she/he
works inward/department/unit.

Other expressions
1. use the expressions when introducing
other persons
may I introduce you to (name)
This is..(name)
Let me introduce you to + (name, my
friend/sister/husband)

2. other Expressions
How do you do?
Pleased to meet you.
Its nice to meet you
Im glad to meet you
How are you (today, Mr/Ms)?

Conclusions

Greet your patient


Introduce your self
Ask how to address your patient
Tell him/her if she/he needs a help just
press the call button

Nurse
Mrs. Wills
Nurse
Mrs. Wills
Nurse

GOOD MORNING
: (1).
: Good Morning, nurse.
HOW ARE YOU THIS MORNING?
: (2).
: Not very well I think
I WILL TAKE CARE OF YOU
: Im Nurse., (3).
TODAY
your name is written here Mrs.Wills
(4)..
HOW CAN I ADDRESS YOU?
Mrs. Wills : Please Call me Mrs.Wills
Mrs. Wills, if you need my assistance, please just press
Nurse
: (5)...
the call button , I will help you
Mrs. Wills : OK, Thank you, nurse.
Now, its time for me to visit other patients seeyou
Nurse
: (6)..
Mrs. Wills : see you.

Thank You.

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