Idfc Bank
Idfc Bank
Idfc Bank
INTRODUCTION
IDFC Bank Ltd. (Infrastructure Development Finance Company) is an
Indian banking company with headquarters in Mumbai that forms part
of IDFC, an integrated infrastructure finance company. The bank
started operations on 1 October 2015.[1] IDFC received a universal
banking license from the Reserve Bank of India (RBI) in July 2015.On
6th November, 2015, IDFC Bank was listed on BSE and NSE.
IDFC Bank.
Website www.idfcbank.com
MANAGEMENT
Name Designation
Veena Mankar Chairperson [NonExe.&Ind.Director]
Avtar Monga COO & Executive Director
Abhijit Sen Independent Director
Ajay Sondhi Independent Director
Anand Sinha Independent Director
Rajan Anandan Independent Director
Rajiv B Lall Managing Director & CEO
Anindita Sinharay Nominee Director
Core services :
Features of the App:
a. MPIN: We understand that typing complicated password is a hassle, and that’s the reason
we are now giving you the choice to use a 4-digit MPIN, which is faster and secure.
b. Fingerprint: Your Fingerprint is your new password. For the customers watching ads on
how awesome it is to use your Fingerprint, this if for YOU!
c. Notification: We will now notify you on the offers which are important for you, so you
don’t miss out on the action.
d. OTP Reading: We’ve made OTP reading on the App simple, so that we can read and
enter it for you. Don’t worry it’s only the OTP, we read nothing else – Only In Android
e. 3D Touch: Use the iPhone 3D touch facliity to get quick access to some important
transactions directly from the home screen. The feature is available only in 3D touch
compatible iPhones
f. Scan & Pay: From ‘Go Cashless’ to ‘Go Cardless’! Click Scan & Pay option to make
payments to merchants displaying Bharat QR code.
Checking accounts
Savings accounts
Insurance
Wealth management
Business Banking— Most banks offer financial services for business owners who need to
differentiate professional and personal finances. Different types of business banking services
include:
Business loans
Checking accounts
Savings accounts
Merchant services (credit card processing, reconciliation and reporting, check collection)
Cash management (payroll services, deposit services, etc.)
Digital Banking—The ability to manage your finances online from your computer, tablet, or
smartphone is becoming more and more important to consumers. Banks will typically offer
digital banking services that include:
Text alerts
eStatements
Loans—Loans are a common banking service offered, and they come in all shapes and sizes.
Some common types of loans that banks provide include:
Personal loans
Home loans
Business loans
E-SERVICES
Besides the great features that we have to offer, here’s a list of all the transactions you can do on
the app, once you login.
2. Deposits
a. Fixed Deposits
b. Recurring Deposits
3. Debit Cards
b. Permanently block your card if you have lost your card and also request for a
replacement
c. Temporarily block your card in case you have misplaced your card
e. Set your daily withdrawal and purchase limits both domestic and international
within preset limits.
c. Delete Biller: Delete any bills that you don’t want to pay anymore
f. Transaction History: View bill payments done in the past six months in
Transaction History
5. Transfer Funds
c. You can even make Credit Card payments using our Funds transfer service
6. Home Loan
d. And lastly check your interest certificate on how much you have to pay and how
much you have paid till date.
a. All customers that own a Short & Sweet home loan & a Current / Savings account
can now view their loan account summary & carry out all the transactions
currently offered on Internet Banking using their Short & Sweet loan account.
c. Funds transfer
e. Update profile
8. Personal Loan
a. Loan Summary
c. Repayment schedule
a. Loan Summary
c. Repayment schedule
b. Email modification
c. Nomination addition
d. Pan update
e. Aadhar update
11. Change your Passwords including
BANKER-CUSTOMER RELATIONSHIP
Consumer relationship systems (CRS) are specialized customer relationship
management (CRM) software applications that are used to handle a company's dealings with its
customers.[1]
Current consumer relationship systems integrate the software with telephone and call recording
systems as well as with corporate systems for input and reporting. Customers can provide input
from the company's website directly into the CRS. These systems are popular because they can
deliver the 'voice of the consumer' that contributes to product quality improvement and that
ultimately increases corporate profits.[1]
Consumer relationship systems that provide automated support as well as advanced systems may
have artificial intelligence (AI) interfaces that can extract and analyse data collected, or handle
basic questions and complaints
IDFC Bank has detailed criteria to determine a potential borrower’s eligibility for housing
loans. Some of the key criteria are:
Age 21 - 60 years
Base rate
Farmer’s Hostel
Specially for Gujarat Farmers who visit to Ahmedabad or Gandhinagar for their routine or
special work, Bank has establish a Farmers Hostel having 58 rooms with capacity of 300 persons
with in house catering facility at a concessional rate. By establishing / providing such facility
Bank’s aim is to provide affordable accommodation in Ahmedabad city to the farmers.
Conclusion
The bank, which operates for taking deposits from and making loans to the public is a commercial bank.
On the other hand, cooperative banks are mainly established to provide financial support to small
businessmen and farmers at the low rate of interest. The big difference between these two terms is that
while the network of former is very large whereas the network of the latter is confined to a limited area
only.