DeCamargo The Police Uniform IJC Oct 2012 PDF
DeCamargo The Police Uniform IJC Oct 2012 PDF
DeCamargo The Police Uniform IJC Oct 2012 PDF
By Camilla De Camargo1
Abstract
The highly recognisable and iconic nature of the police uniform is arguably the most
powerful tool of the police trade. The power and authority it bestows on its’ wearers can only
serve to have some ‘contaminating’ effect on officers. This study uses qualitative interview
data obtained from nine police officers accessed via a Police Neighbourhood Team over a
two week period in December 2011. The resulting data was used in an attempt to explore the
links between power, authority and the wearing of the police uniform and to discuss the
social impact their occupation has on their lives outside the force.
The findings show that it is through the wearing of the uniform and their occupation in
general that police officers often contaminate their home life with the negative effects of
policing and that certain cleansing rituals are necessary to avoid the work/home blur. Whilst
wearing the uniform they acquire a ‘celebrity’ status which further exacerbates the pollution
of their non-professional life. It has become evident from my research that the length of time
spent as a police officer is directly correlated to the contamination effects, and in some cases
has actually become part of their personalities.
Although previous research has been conducted on specific issues of the police occupation,
none have attempted to explore the links between the uniform itself and negative
consequences. The most similar study undertaken was Crawley’s work on prison officers
(2004); although being a similar occupation, my research endeavours to establish whether the
uniform provides an invisible (but distinctive) divide between the public and the police (one
which could not be undertaken in a prison).
1
Dissertation presented in the University of Salford in partial fulfilment of the requirements
for the degree of MSc Crime and Criminal Justice.
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Contents
Chapter 1: Introduction p. 3
Chapter 5: Conclusion p. 27
Bibliography p. 31
Appendices p. 34
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Chapter One:
Introduction
Policemen on duty are unique users of the areas they patrol. They don’t often personally
know the majority of people who commonly use the area, but everyone knows that they are
part of the police force. Every aspect of their appearance has been stringently and deliberately
designed to ensure that there is no confusion whatsoever about their social identity. Most
people can easily identify police officers by their official police uniform. Many parents teach
their children to trust and respect individuals who don the professional attire of police
clothing. Since the uniform has become such an important part of police subculture, it is
necessary to explore the social and professional implications of wearing the uniform itself. It
is suggested that the way we react to this iconic uniform is automatic through socialisation,
and we as children are taught to respect and fear the presence of the police and their powers.
This is further exaggerated and confirmed by their wearing of highly visible and recognisable
attire. One important question is to wonder whether we respect the police themselves or is the
uniform a protective symbol of our feelings of safety. These psychological implications are
not only on the part of the public, but the police officers themselves who have reported
feelings of psychological protection whilst wearing the uniform.
This study aims to explore some social phenomenon surrounding the police’s uniform. The
main foci are to explore what previous research has uncovered but not fully investigated in
the way that the uniform is directly linked to how officers perceive certain aspects of their
occupation. The power differences that police officers experience whilst in and out of
uniform are stark, and the beliefs on protection by what the uniform represents is important to
explore as it is evident that the uniform itself holds a psychological ‘power’ to officers; one
that has not been investigated which ensures this thesis is a viable contribution to the current
criminological body of knowledge.
Previous research has suggested that being a police officer brings with it the highest
occupational solidarity of any occupation (Caplan, 2003) and thus and ‘us versus them’
mentality (Whitaker, 1982). This is turn causes a stigmatised identity, experiences of
isolation from the wider community and makes it very hard for officers to form or sustain
‘normal’ relationships with people outside of the force (Reiner, 1985). This study aims to
investigate the extent of this social divide between the public and the police and what effects
this has on their social relations and life outside of work.
In order for officers to combat these negative consequences of being part of the police, it has
been widely reported that certain rituals and cleansing processes are necessary. Officers have
been known to lie about their occupation to their friends and family in order to protect their
identity, and to undertake certain procedures to avoid ‘contamination’ between work and
home (Douglas, 1970., Crawley, 2004). It has also been suggested that the longer spent in
the job, the more it becomes part of their identity as a whole, and they then find it harder to
separate work and home life. The longer spent in the job the more ‘bitter’ they become
(Reiner, 1985) due to their suspicious minds. This study also looks at elements of suspicion
and its impact on how they carry out their duties and what bearing this has on their life
outside of work.
The study begins by examining existing literature; through identifying gaps, the interview
schedule emerged to bridge the links between the previous studies. A discussion of the
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methodology follows; considering why particular techniques were preferred over others and
to anticipate any potential problems that I needed to be aware of. A reflexive account of the
methodology and limitations of research were examined following this. The findings and
analysis section proceeds to highlight my findings and to compare them to previous research
outlined in my literature review to conclude the dissertation.
Chapter Two:
Literature Review
“(The uniform) explains and justifies, I believe, much of the pride we take in
our collective accomplishments, even when our own contributions lie at the
insignificant margin. It explains the special importance we attach to the signal
act of collective freedom... We begin with a group act and then derive and
distribute the individual responsibilities thereof. Individual pride makes sense
because of our participation in a collective accomplishment.”
(Kutz, 2005: 171-2)
People gather clues about others from their appearance. Clothing provides a psychological
shortcut to ascertain one’s gender, status, authority and occupation (Myers, 1993). Previous
studies (Lennon and Davis, 1989., Connor et al,. 1975, Joseph and Alex, 1972) have shown
that clothing and aesthetics are crucial in forming the first stages of social relationships, in
showing that physical appearance (genetic looks as well as clothing), remains the first and
foremost factor in generating a leading impression of an individual (which is why
associations with brand-names is so influential). Therefore the uniform worn by a police
officer produces particular stereotypes about their status, occupation and authority.
Colour
Choice of colour has played a key role in being able to define the individual and collective
identity of the uniform; the same applies to certain marks or patterns embellished on the
clothing to reiterate their symbolic meaning; one of the key functions that designers of this
type of clothing encourage is its highly recognisable iconic nature to the wider public.
Throughout history, the representation of good versus evil has been emphasized by social
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mediums (urban myths, religion and the mass media), for example the angel in white, the
devil in black. These social constructions have been prevalent in the development of how
colours are represented; “lightness tends to be associated with goodness, purity and
innocence while darkness suggests evil and death” (Nickels, 2008: 79). As in the medical
profession where nurses and doctors who wear white coats to suggest the healing and
purifying nature of their occupation, the dark shades of the police uniform symbolises not just
the identity of the institution, but the presence of societal protection, who unlike the medics,
heal through punishment and retribution rather than cure. It has been suggested that this
metaphorical colour coding is “automatic” rather than a product of “intellectual” learning
(Nickels, 2008). This is doubtful as it renders the effectiveness of learned behaviour and
acquired cultural understandings through primary and secondary socialisation inept. Would
we know the difference between good and bad, innocence and evil, the connotations of white
and black if they weren’t learned understandings? We see the uniforms of the armed forces
and the police as symbols of power and something to be feared because that is what we have
been taught to respect and fear, not as an innate knowledge of what they are instinctively
supposed to represent. Originally uniforms were designed to have masculine appeal, so
constructed to emphasise or highlight strong shoulders; this is shown in the history of the
uniform with epaulettes, shoulder boards and braiding etcetera (Fussell, 2003). If colours and
clothes were not gendered by social constructions of what is it to be masculine or feminine
(that is, blue for boys, pink for girls), would society feel just as ‘protected’ by officers in
powder-pink uniforms for example? It is hard to imagine since everything we know is learned
through socially accepted cultural understandings.
A Symbolic Uniform
Previous research such as that by Mauro (1984) has shown that the effects of colour change
people’s perception of police officers. In the study, participants were asked to rank their
symbolic perceptions of two different police uniforms: the navy shirt and trousers favoured
by most law agencies today, and the traditional clothing of California’s sheriff’s, comprising
of khaki-coloured top and trousers. Mauro found that while both uniforms were ranked
highly in terms of authority and competence, the lighter colour of the sheriff’s gave off
impressions of ‘helpfulness’ and ‘honesty’. While these connotations may be useful in
community and public relations, it may send the wrong message with regards to levels of
conformity from citizens. A dirty or wrinkled uniform or crassly worn duty belt, in the same
way may convey to people that the officers have a complacent attitude, which could incite
violent encounters if criminals believe they have inefficient and sloppy attitudes to their job
(Adams et al., 1980).
An important question to consider is whether the public view the police themselves as our
protectors or it is in fact the uniform that they wear the protective symbol of our feelings of
safety. If the latter is true it is necessary to view the uniform as a very powerful tool of their
trade, the epitome of their occupation and to explore to what extent it changes the persona of
the officer wearing it.
Individuality
Individuality in society, although encouraged to a certain extent, is not something the police
force can afford to promote. In a strict and well-defined legal justice system where only fine
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lines of marginality are afforded, anonymity and sameness are encouraged to instil the
importance of conformity first within the force, and then pushed to wider society to ensure
the upholding of the law; “when a policeman dons his uniform, he enters a distinct subculture
governed by norms and values designed to manage the strain created by an outsider role in
the community” (Blumberg and Neiderhoffer, 1985: 91). Any attempt in the past to further
suppress individuality has been squandered, for example “an attempt in the early 1980’s to
remove the one remaining individualising feature – the ‘collar number’ – was correctly
rejected by civilians” (Young, 1991: 67). This rejection of extra anonymity proves that
although the public feel a degree of safety when seeing the police in their uniform, as a type
of ‘dark avenger’, personalising them makes them more approachable (and there is evidence
to suggest that a good relationship between the public and the police is essential to combat
crime), however in general the distinctive barrier between them that incites compliance.
Internal Solidarity
The uniform itself is a distinctive barrier between the public and the police, demonstrating the
obvious separation between the culture of control (in where the police have virtually no
personal identity aside from the small number on their shoulder) and the individuality of the
civilians that they are controlling. Through the wearing of the uniform this depersonalisation
and the unique divide between the police and public can generate aspects of police
subcultures that can be hard to reverse or ‘shake off’ at the end of the working day. It can
become an integrated part of the policeman’s working personality and cause the divide to
become more pronounced as the officer feels isolated from the wider community. It has been
heavily documented that the police have one of the highest levels of occupational solidarity
of any job. The learning process in the police academies comprehensively emphasises the
element of occupational danger and suggests that their colleagues are their “only protection”
against a threatening society (Caplan, 2003). Through training, in learning to sever ties with
their previous life and in being re-socialised as police officers, the recruits steadily acquire a
permanent feeling of solidarity with their fellow officers; an “us against them” mentality
(Whitaker, 1982). This marked internal solidarity between police officers causes them to
become a sort of “beleaguered minority” (Reiner, 1985), unable to form and sustain ‘normal’
relationships with people outside of the force;
Coupled with their intense training, subsequent time in the field and constant contact with
other officers with the we/they mentality, people who are not police officers come to be
viewed with suspicion; the world becomes more black and white, more composed of
‘insiders’ and ‘outsiders’, more police and citizens (Kappeler et al., 1995). Trust becomes a
precious commodity, one that is only bestowed on other officers, the only people who truly
‘understand’ the world they are in (Graves, 1995). Internal solidarity is not just about
regarding the public as suspicious; it is an unspoken reassurance that other officers will “pull
their weight” in assisting their colleagues and they will “defend and back-up when confronted
by external threats” (Goldsmith, 1990: 93-4). This internal solidarity is further emphasized by
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wearing the police uniform. With all members of the law enforcement ‘team’ donning the
same attire, they are inclined to feel a type of membership in an exclusive club where their
colleagues are their comrades and the public are the ever-present potential enemy.
The feelings of social isolation suffered by police officers can cause them to conceal their
identities especially as relationships with ‘normal’ citizens are strained due to social reactions
to the job. Their family life has to be “exemplary” (Whitaker, 1982: 237) and the elements of
threat and danger make the police officer “less desirable as a friend” and isolates them from
the rest of the potentially dangerous community (Skolnick, 1975: 265).
“Few members of the public, once they learn of a police person’s occupation,
can’t resist talking to him or her about some police matter. Several police
wives say they sometimes get the feeling that they are regarded as a potential
spy by their neighbours. People have been known to apply for a reduction in
rates because policemen live near them.”
(Whitaker, 1982: 238)
Contamination
While Crawley (2004) based her work on prison officers, her assessment of work/home
contamination can be effectively applied to the work of the police. In her research she found
that prison officers are meticulous in their efforts to avoid ‘contamination’ between the home
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and work as it may ruin “the relative purity of the home with talk about prison” (Crawley,
2004: 235).
The uniform is a symbol of the police’s work. It has been discussed that the police uniform,
badge and weapons of control are universal symbols of authority and power. When they put
on their uniform it seems that they adopt the authority that goes with it, contributing to what
is known as the ‘police personality’. Although stringent efforts may be made to leave this
persona ‘on the job’ some officers may continue to carry it with them, everywhere, at all
times; it can potentially become an aspect of self as the lines between home and work become
blurred.
Chapter Three:
Methodology
For most researchers in this field, qualitative methodology is the most appropriate choice
when embarking on a study of social phenomenon. It enables the researcher to gain insight
into people’s personal beliefs, attitudes and experiences that cannot be gauged from using
quantitative methods. It gives researchers the opportunity to “[get] close to a clear and
convincing model of the phenomenon [they] are studying” (Rubin and Riene, 1995: 47) and
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ultimately “generate(s) data which gives an authentic insight into people’s experiences”
(Silverman, 2001: 87). As my focus is into certain aspects of policing culture, qualitative
interviewing on a one-to-one basis seemed to be the most suitable method to gain personal
experiences from police officers themselves. This chapter discusses the methods used and
the approaches to data collection. Following this, a methodological reflection and limitations
of research are discussed.
Sampling
Sampling is used in order to study a proportion of the population that is in some way
representative “in order to make inferences about the whole population” (Arber, 1993: 38).
Although sample size is important for generalisation, detail is more so. Snowball sampling
was used in order to gain insight from those participants that are recommended to me by
previous interviewees. Although this can be criticised as a type of convenience sampling
which has attracted a lot of attention over recent years (Bryman, 2008) it is seen as an
“acceptable” form of qualitative methodology as probability sampling (regarded as much
more generalizable as it is representative of the population) is “frequently avoided because of
the difficulty as costs involved” (Bryman, 2008: 183). Snowball sampling is also closely
related to purposive sampling as it gives researchers the opportunity to approach individuals
where the research required is most likely to found (Denzin and Lincoln, 1994: 202). Using
these types of sampling methods further narrows the generalisable possibilities as it is
deliberately seeking out participants that are appropriate to the research. It is not that I am
unaware that my data will un-generalisable, but merely that I am seeking to provide evidence
of a particular contention; it is noted that data acquired from qualitative research is “not
meant to be representative of a population” (Bryman, 2008: 391 – emphasis added). Instead it
is the researcher’s aim to generalise theory: “It is the cogency of the theoretical reasoning”
(Mitchell, 1993: 207).
Gatekeeper
Contact was made through an acquaintance2 who is a police officer for Blue Line3 police
force in Northern England. He provided me with an email address and phone number for his
head of department. Once contact with the gatekeeper had been established, copies of the
consent form, information sheet, and interview questions were emailed to him to ensure that
any problems or issues with the ethical appropriateness or interview schedule were ironed out
before interviews actually started. In informing the detective that officers of different genders
and experience were required I was promised a two-week turnaround in order for the
gatekeeper to arrange potential interviewees. In actual fact, it was four weeks until I received
confirmation of an appropriate time to conduct them. It was arranged that I would interview
six officers (all male) at their community offices. On retrieving the initial data, the gatekeeper
assured me that if any more participants were needed it would be no problem to rearrange.
On reviewing the information gathered it was ascertained that I would need at least another
three or four officers (preferably females) to add further depth to my research and provide me
with more data to increase generalizability and clarify themes and common answers.
2
I was introduced through mutual friends. One of the main reasons why this research was undertaken was the
fact that when he first disclosed his occupation, it invoked a reaction in the group that sparked my interest; the
tone of the conversation changed in response to his revelation. This is further discussed in chapter four.
3
Pseudonyms have been used to protect participants and guarantee anonymity and confidentiality.
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Using gatekeepers to retrieve the sample is a common procedure when accessing individuals
that are inaccessible to the general public (in this case the British police force which is
notoriously secretive). It gives access to individuals that would usually have been closed off
to the researcher, but in forwarding copies of my interview schedule (necessary in this case
for interview approval) it puts the gatekeepers in ‘control’ and gives them the opportunity to
brief the potential interviewees about the research, generating the possibility for the
participants to ‘plan’ their answers, therefore skewing the data.
Why Interviews?
Interviews commonly use an informal approach primarily to put participants at ease, a
method which Burgess termed “conversations with a purpose” (1984: 102). This style of
informality (although preferable in getting people to feel relaxed and therefore more likely to
‘open up’) has its complications as well. Denzin advised that interviewee’s opinions on the
topic in discussion may have been influenced by “prior cultural understandings” (1991: 68)
which naturally vary from person to person and are prejudiced (sometimes enormously) by
their unique socio-economic factors. The differences between interviewer’s socio-economic
characteristics and the participants could skew the data in the way that participants’ responses
to questions are sometimes based on their judgement of the researcher, specifically, the social
categories to which they belong. This important issue is subsequently intensified when
research is carried out on groups with whom the researcher does not “share membership”;
consequently, as research is usually undertaken to explore the phenomena of groups that we
seek to understand further and are therefore ‘non-members’, “we may not know enough about
the phenomenon under study to ask the right questions (in the right way)” (Miller and
Glassner, 2004: 127-8).
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Typing as the participants spoke seemed to be the solution, although this was a solution that
was proved to be unnecessary with respondents consenting to be tape-recorded. Using a
Dictaphone is popular in qualitative research; Heritage (1984) in particular noted that
recording and transcribing interviews can eliminate any natural memory failure, interviews
can be visited repeatedly, provides a more in-depth examination, and helps to diminish any
allegations that the resulting research has been affected by researcher bias. Sacks (1984)
concurred in saying that it is simply impossible to reply on human recollections of memory;
though we can maybe summarise what people said, it can become a case of Chinese
whispers; furthermore, to remember seemingly minute issues like pauses, overlaps, laughter
and in-breaths etcetera is extremely difficult even if noted at the time. These characteristics of
natural conversation can completely change the tone of an answer and must be taken into
consideration.
Rapport
The building of trust and rapport is cited as one of the most important elements needed in
order to limit interviewer effects and to gain the most reliable data. In order to disclose
possibly salient and significant information (about themselves or even colleagues), rapport
must be achieved at some level as it encourages a more natural environment; an ‘informal
discussion’ rather than an interview and thus (hopefully) generating more truthful answers:
“Individuals are much more likely to disclose potentially discrediting or salient information if
they feel comfortable around the researcher” (Kitsuse and Cicourel, 1963: 133). However,
regardless of the level of rapport established, skewed data production can occur in the sense
that the interviewee may modify his or her answers to those they believe the interviewer will
‘expect’. In the same way, the interviewee may restrain themselves from “answering certain
questions about which he assumes he has ideas very different from those of the interviewer”
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(Blum, 1970: 87) - this is especially true if there are obvious generational/socio-economic
differences between the researcher and those under study, which in this case there are. On the
other hand, too much rapport can also cause problems. The level of ‘friendliness’ achieved
may have resulted in respondents answering questions in a way that is presumed to be
‘pleasing’ to the researcher; and so “the achievement of rapport between interviewer and
respondent is therefore a delicate balancing act” (Bryman, 2008: 202).
With any research, there are potential problems and issues that can distort the data, create
bias, and cause the data to not be as valid or reliable as it should be. It is important to note
that although the study could have been conducted differently on hindsight, any problems that
occurred were out of my control. If the research were to be replicated, the following
limitations are a stepping stone to develop new ways to embark on a similar project.
Gatekeepers
Although gatekeepers are sometimes the only way to access a sample, using them can cause a
range of problems (most of which I still do not know if they had any effect on the data) but it
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is important to mention them nevertheless. My gatekeeper (the head of department for the
unit that was interviewed) chose the participants that would take part. Albeit taking away
some of the time-consuming finding of interviewees, it creates bias (unconscious or
subconscious on their part) in the way they are chosen. The gatekeeper though seemingly
having the same socio-economic characteristics as the majority of interviewees, could of
selected them based of pre-conceptions of what he thinks would make ‘better’ participants (of
which we will never know), perhaps based on age, race, gender, moral standings, known
prejudices etcetera; in an ideal world they were chosen randomly, but this would be naïve on
my part to presume so.
As the interviewing was done in two parts (six interviews then three more two weeks later), it
may have caused differences in how the interviews were conducted; I may have asked
questions differently, in a different tone as I was more familiar with the interview process
following the first six, though comparing the recorded interviews this does not seem to be the
case (I am however a very biased judge!). Upon asking the seventh interviewee (the first of
the second set) whether he understood what the research was about etcetera (after reading the
information sheet) he replied “oh yeah, Mike told me about it last week anyway”. I didn’t ask
him to elaborate on this but it made me wonder what sort of information he had been told and
whether it would affect his forthcoming answers (exact questions asked? Or just a vague
“interview about uniforms”).
Start/Finish
Interviews took place in a community church hall (where the unit has weekly meetings and
the gatekeeper has an office). Interviews took place at night (approx. 8pm) and it was
understood that some of the interviewees would be just finishing/starting their shifts. I was
informed that the two officers finishing their shift at that time would like to go first (for
obvious reasons). As they were the first interviewees I did not notice the difference until
transcribing that their answers seemed to be considerably more concise, dare I say ‘rushed’
compared to the others. Perhaps it is I that is picking up on something that doesn’t actually
exist but a possibly viable explanation for that would be that as they had finished their shift
they were not getting paid for the time spent in the interview and obviously after a long shift
they wanted to get home as soon as possible. On the other hand, the officers who started
work at eight, were much more inclined to relax, make themselves a coffee first, and spent
more time with their responses; as one officer put it “well the longer I spend in here with you,
the less time I have to spend out there, it’s freezing!”. From the officer’s comment it is
important to consider ‘push’ and ‘pull’ factors of the interview process. As aforementioned,
the ‘push’ factor of one officer to ‘rush’ through his interview as he had already finished his
shift may in the same way apply to other officers, albeit inversely, as in reference to the
above quote, interviewees who had just started their shift were reluctant to go outside and
may thus have prolonged their responses.
Socio-Economic Characteristics
Seven of out the nine interviewees were male, two were female, ages ranged from 24 to 46
years old, eight were Caucasian, and one was of ethnic minority background and informed
me she was Muslim (non-practicing) – the rest did not state their religion. The variations
between the researcher’s socio-economic characteristics and those being studied could
potentially distort the data as participants’ answers can sometimes be based on their
judgement of the researcher, specifically, the social categories to which they belong. This
important issue is subsequently intensified when research is carried out on groups with whom
the researcher does not “share membership”; consequently, as research is usually undertaken
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to explore the phenomena of groups that we seek to understand further and are therefore
‘non-members’, “we may not know enough about the phenomenon under study to ask the
right questions (in the right way)” (Miller and Glassner, 2004: 127-8). Although I was well
aware of these potential effects prior to the interview process, it is important to note that the
above comments are not intended to justify any errors in the data due to these differences, but
to just draw attention to the limitations of illustrating conclusive judgements about the
research.
Dictaphone
After the learning curve that was the pilot interview, a Dictaphone as a form of recording for
reasons of accuracy and representation was deemed to be the most appropriate tool in
gathering full interviews. The expense of the machine is the smallest of problems however.
Recording responses clearly formalises the interview, and while at first the Dictaphone was
accepted without hesitation it has the potential to damage any rapport established. The
respondents are also well aware that the interview data can be revisited as many times as the
researcher sees fit. Furthermore transcribing is an exceptionally time consuming task, “even
for an experienced stenographer” (Whyte, 1984: 114). Participants were informed verbally
that all data collected would be destroyed once the research was completed and this was
reiterated in their information sheet (see Ethical Considerations on page 34).
While ambiguous questions were seemingly ironed-out in the pilot study, it was clear from
my interviews that a couple of respondents failed to understand certain questions, or didn’t
elaborate on their answers (as much as I wanted). Interviewer intervention in either instance
is highly problematic as it could influence the response then given. Whyte (ibid) provided
possible solutions for these problems in suggesting that a ‘uh-huh’, nodding the head, or
simply an encouraging “that’s interesting” does not exert any manipulation over their answers
(1984:99). Desiring elaboration also carries the same pit-falls and thus prompts must be given
in exactly the same way every time. Whyte (ibid) suggested repetition:
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“Let us say the informant concludes his or her statement with these words:
“So I didn’t feel too good about the job”, the interviewer then says “you didn’t
feel too good about the job?” – repeating the last phrase or sentence with a
rising inflection.”
This therefore implies to the participant that they should continuing discussing the same line
of thought without creating bias. Any sort of intervention during the interview is dangerous
as even a slight change of tone in the way the question is asked is biasing (placing a
subconscious tone of surprise on the inflection can be easily misconstrued “what do you
mean you didn’t feel too good about the job?!!!” for example).
Participant Fronts
As a female researcher, it is potentially problematic to interview males in a predominantly
male occupation (though researcher-gender may not affect the following issue). Respondent
‘fronts’ has always been an issue for researchers as the participants’ ‘performance’ and
responses to questions asked will inevitably skew the data and produce false accounts (and
subsequently distorted research findings). While it can be extremely difficult to distinguish
between ‘fronts’ and true form, it must be highlighted as a potential issue nonetheless. As
aforementioned, it can be very hard for researchers who do not know the participants’
personalities well, to differentiate between fictitious ‘story-telling’ and truthful accounts.
Data cannot be excluded because the researcher has doubts that the interviewee is
exaggerating or lying, but instead it is criminological-necessary to attempt to ‘read between
the lines’ and determine what is ‘actually meant’ rather than what is said (this is highly
subjective though and thus problematic). Similarly, Silverman argues that in an ideal world
“the social scientist is transformed into a philosopher-king (or queen) who can always see
through people’s claims better than they do”.
Men are notorious for their propensity to ‘perform masculinity’ and in the police force where
approximately 75% of the population is male (Home Office 2010)4, the tendency may be one
of the highest in all occupations (though this is impossible to prove), and it is acknowledged
that “boasting” and “bragging” is the ‘norm’ when interviewing males (Richardson, 2010:
749).
Goffman (1959) famously referred to the ‘front’ and ‘back’ stages of this performance.
‘Front’ stage is where the ‘actor’ (male police officer) performs masculinity to the ‘audience’
(the researcher and other officers). ‘Back’ stage is usually a place where performances can be
relaxed, perhaps at home, in the canteen, or sometimes in front of a researcher who is not a
‘member’ of the social group (though this front can be sustained in front of the researcher for
exactly this reason). If the display of machismo is sustained out of fear as being ‘outed’,
there’s always the possibility of a performance ‘slip’. If this does occur and they show
‘feminine’ characteristics (emotion displays, sensitivity to the job etcetera), they risk
acquiring what Goffman referred to as a “spoiled identity” (1963). In reference to the women
interviewed, ‘performances’ may be present albeit in a different form. While performances of
4
Home Office “Assessment of Women in the Police Force” February, 2010 (accessed 09/01/2011)
http://library.nipa.police.uk/docs/homeoffice/assessement-women-police-service.pdf
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masculinity are common in males, women may also be under pressure from these
performances. Regardless of the fact that I am a female researcher, the stigma of showing
inherently ‘female characteristics’ in the force may cause the women to guard their true
feelings towards the topic in question.
Most qualitative studies, no matter how much the researcher explains every single detail of
the process, are hard to replicate. There are far too many variables to conduct a true
replication, as often one of the main positives behind qualitative research is based on the
researcher’s own originality. Furthermore, what I decided was significant to my study may
have no interest to another researcher, the responses of participants and the way they are
analysed and presented are solely under the researcher’s subjective gaze, prior understandings
and previous judgement about those being researched and the topic under analysis. Riessman
reiterates this in saying that researchers need to be aware that “the story is being told to
particular people; it might have taken a different form if someone else were the listener”
(1993: 11).
The reliability and validity of interview data is questionable in all research. Participants will
usually have more candid and personal knowledge of the research topic than the researcher;
however, all interview data should be approached with caution as what the interviewees think
they ‘know’ and believe to be true reality is typically a debatable concoction of fact, point of
view and social construction. It is nonetheless, not my responsibility as the researcher to
determine fact from fiction but merely to report and analyse the data as I find it in spite of
any possible reservations about it.
The credibility of the research is reliant on the presentation of the findings and whether it is
feasible and plausible to others reading. Credibility entails ensuring the research is
undertaken following the strict ethical guidelines on good practice and submitting the
findings to other members of that social world (in this case, other police officers). This is to
gather confirmation that the researcher has understood that social world in the correct way
(though subjectivity is part and parcel of any qualitative research). A way to combat this is to
give the respondents the opportunity to look at the ‘findings’ themselves (this option was
given but declined by all participants).
Neighbourhood Policing
My sample derived from the Neighbourhood Policing Team (NPT). NPT’s are, by nature,
small in size and are responsible for a fairly condensed area of a town or constituency. They
work closely with members of the public and hold monthly meetings for residents who can
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air their concerns about crimes and anti-social behaviour in their area. Due to this, it likely
(and evidenced in the data) that the police officers know the area they patrol extensively and
particularly the people who frequent the neighbourhood. It was ascertained that the officers
know a significant proportion of the community by face, if not by name also. This completely
changes the findings and the research would most certainly have taken a different approach
would it have been undertaken with a different unit (and thus different methods to policing).
Their occupational closeness to the residents and the in-depth knowledge this brings would
most certainly affect the opinions and views of the officers questioned, for example, one of
the questions being “What power differences would you feel if you wore everyday clothes
when carrying out your policing duties as opposed to wearing the uniform?” – this may not
have an effect in the officer’s view since he knows the residents by face (and presumably vice
versa) and thus some of the public would still know that they are police officers regardless of
clothing worn and therefore not affect any feelings of ‘power’.
Ethical Considerations
Adherence to strict ethical guidelines is essential to ensure that respondents are fully
protected by the interview process. The Nuremberg Code of 1947 is a useful guideline to
follow:
Smith (ibid) indicates that informed consent is an imperative issue in undertaking qualitative
research and the interviewer is thus required to inform participants of what their participation
in the study will involve, the time frame of the interview schedule, and their opportunity to
opt out of the research at any time without judgement or having to provide a justification.
Furthermore, prior to the interview, verbal reassurance (as well as written word) was given
that anonymity would be granted, and the data collected via the Dictaphone would be stored
in a locked office to which only I had access to and it would be destroyed once the research
had been completed; this was further reiterated following the interview process.
To ensure that full consent was obtained, an information sheet along with the appropriate
consent forms were given to participants to sign, asserting as fully as possible the purpose of
the study, how the resulting data would be used and ascertaining their rights (see Appendix
Two). It is important that the participants fully understand the nature of the research and the
information sheet that couples the consent forms is giving the potential interviewees the
opportunity to appreciate what the researcher is trying to find out. As Kelly (1998) insists:
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“It is easy to get very wrapped up in the subject and think that, because we are
convinced of the particular value of our research, others will be too.”
(Kelly, 1998: 121)
On the other hand, both qualitative and quantitative researchers consider the potential
‘dilemma’ of giving participants the opportunity to understand the full extent of the research;
as in, the possibility of ‘contaminating’ the study by informing the interviewees too in detail
about the research questions that are to be asked (Weber, 1946).
Chapter Four:
Findings and Analysis
The following chapter explores the research findings and offers criminological insight into
the police. It attempts to analyse the links between the wearing of the uniform and the
authoritarian aspect of policing culture. Some social phenomenon that surrounds officers in
regards to the social impact their occupation has on their lives outside of work have been
examined and used to refute or support previous research on the subject.
The police uniform generates particular stereotypes about the wearer’s status and what the
occupation entails. The standard police attire has not changed significantly for over a hundred
years, the reason being its highly iconic and recognisable nature to the wider public (see
Appendix Five). It symbolises not just the identity of this powerful institution but the identity
of the wearer and the symbolic indication of societal protection against crime. They were
originally designed to have masculine appeal (Fussell, 2003) and this has not altered since
women were allowed to join the police force. Stability and sameness in not altering the
uniform incites feelings of safety in citizens; people by nature, do not like change, and a state
of confusion would arise if the uniform modified every few years as the highly recognisable
nature of the institution would lose its most powerful symbolic feature. The officers
interviewed recognised this as a potential problem were it to ever happen:
One officer even referred to wearing the uniform as being part of an animal herd:
5
Pseudonyms have been used to protect participants and guarantee anonymity and confidentiality.
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“You’ve seen nature programmes right?! Look what happens when one deer gets separated
from the rest!” (Mark) – This suggests that being an image of togetherness and a unit gives a
psychological feeling of protection to the wearer.
The police uniform as a whole is a representation of the sameness and anonymity that the
institution promotes to encourage conformity (from the officers and the public). Individuality
is not something the police can afford to promote and the lack of personalisation further
exaggerates the distinctive divide between officers and the public. Of all the officers
interviewed it was accepted and understood that the collar number was just a means of
identification, supporting the idea that personalisation would be a contradiction of the
sameness of the uniform itself;
“Well I suppose being anonymous at work, like just with your number, is safer
for everyone. You can’t have people knowin’ your name. I think they want it to
stay that way ‘cause otherwise it’d get too personal y’know? We’re not meant
to be everyone’s mate.” (Jason)
People are socialised from an early age to understand what the police are about; “The reason
why the people are so powerful is because it is what the public is led to believe” (Afeerah).
The public are led to believe it and therefore it must be so? It should be noted that the police
force is an extremely powerful institution, at one of the top tiers of the hierarchy in our
modern capitalist society, and thus, it is likely that we are taught to believe that they are
powerful and they command respect, even if this became no longer the case. Apart from the
odd report that the public no longer trust in the police’s work (due to increasing crime rates),
the force still remains an extremely influential force, capable of changing the tone of any
street once their presence is felt.
As is evident by the pictures shown in Appendix Five and the respondent’s answers it is clear
that the police uniform’s most important feature and its usage as a representation of the
institution is its iconic and highly recognisable nature promoting feeling of safety in the eyes
of the public.
Celebrity Status
During the interviews it seemed that one word appeared to emerge frequently: “celebrity”. It
became apparent that once the uniform is donned and they are recognisable as police, they
become like “mini celebrities” (Natasha). Although the word ‘celebrity’ carries negative
and positive connotations, it generally means ‘recognisable’. Rojek (2001) ascertains that the
word comes from the French word ‘celebre’:
Rojek’s explanation supports the idea that the police are well-recognisable to the public and
in a way, are celebrities in their own right. Everyone knows who they are when in uniform
and generates a certain reaction like a popular culture ‘celebrity’ would:
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“It’s like Moses partin’ the water, you walk down the street and you can feel
like a million eyes on you.” (Natasha)
James referred to it as “three head syndrome” with “everybody staring” though it was
established that this reaction becomes a part of the everyday, a consequence of the
occupation. A large proportion of officers interviewed reported the ‘weirdness’ of this
celebrity status, and the ‘uncomfortable’ feeling of a ‘hundred public eyes’, but most insisted
that it was something they became accustomed to, increasingly part of the norm the longer
they had been officers, so much so that it becomes unnoticeable, something “you get used to”
(Simon). It is however important to consider that while the officers referred to it as
‘unnoticeable’ after a while, they have had to have noticed that it has become unnoticeable.
One explanation of this could be, like most issues presented at the beginning of their police
career, they have become hardened to the more unpleasant aspects of policing and perhaps
performing emotional management in this case (the management of emotions and
performance is discussed later).
Although the emergence of a celebrity status was not anticipated when embarking on this
study; it is actually the surfacing of a new theory as a consequence of the police occupation. It
is an important expansion of the theory that the highly recognisable feature of the uniform
creates a sort of notoriety for its wearers; a generation of a celebrity status.
Uniform Colour
The colour of the police uniform was also important to consider and questions were raised
about a potential colour alteration. Apart from the aforementioned recognisable nature of the
uniform, being that it hasn’t changed significantly, “it’s always been this way” (Simon), it is
interesting to consider the implications of colour connotations should the uniform be changed
to a lighter, brighter colour (I gave the possible options of white or pink). Apart from the
original designers choosing black to encourage the recognisable nature of the clothing, it’s
ease in cleaning, and it’s camouflage effect in dangerous situations, the dark shades of the
uniform has connotations that surpass its efficiency. From the age old religious background
of good versus evil (the angel in white, the devil in black), the dark colours of the police
uniform have been chosen to represent its masculinity, its power, the symbol of punishment
and retribution.
Though white is a neutral colour, pink was chosen as an option to explore whether it evoked
‘macho’ reactions in a predominantly male environment as pink has socially ‘feminine’
connotations. In the age of the ‘new man’, I was not sure what sort of reaction this would
have. It seemed my original presumptions were correct however. The male participants
balked at the idea, one even openly associating black with ‘being male’: “I wouldn’t like it
[the light colours]. I come from a generation where men should be men” (Richard). With
references to the “girly colour” suggestion (Nick), significant amounts of “ribbing” (Mark)
would take place and it would be “hard to be taken seriously” (James). One respondent
referred to the symbolic connotations of colour and supported Nickels (2008: 79) view that
“darkness suggests evil and death”:
“Black symbolises death (laughs) and danger, if you saw us riding the streets
on horseback in white, it wouldn’t have the same effect would it?!” (Jason)
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While Natasha commented that the uniform itself was “obviously made for men” the colour
in-fact made no difference and she understood why the uniform is the way it is; i.e. to
encourage sameness and unity.
As aforementioned, the most important aspect of the police uniform is its consistency and this
is essentially highlighted by the monotonous colour that has remained largely unchanged over
the past hundred years (slight neutral changes have occurred: black/navy) but none that
would change the perception of the clothing itself. It was no surprise that displays of
machismo emerged when it was suggested that a ‘feminine’ colour be used, supporting
previous theories that presentations of masculinity in a predominantly male environment like
the police force are common, even in-front of a researcher.
As well as a deterrence mechanism, the uniform gives police officers’ a sense of ‘pride’. A
significant proportion of police officers exhibit (and verbally confirm) the pride taken in their
job. While Kutz (2005: 172) stated that individual pride “makes sense” because of the
contribution to a greater good, I believe it to be more of a novelty feature that gradually wears
off the longer they are in the job. Though officers reported that it did make them feel proud to
wear the uniform, its effect was a lot more prevalent at the start of their careers, before they
“knew what it [the job] was really about” (Johnny).
“When I first joined, it was a really proud moment, like ‘I can do anything!’,
but I think the longer you’re in this game, the less it means, it just becomes
part of who you are I suppose.”
(Johnny)
It is apparent from the officers questioned that it is the uniform itself that incites compliance
and acts a deterrent to criminals. This has been investigated in the past, albeit not fully, as one
theory not explored in previous research is the evidence that it does not appear to be the
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officer themselves that are the deterrence but actually the uniform; this suggests that anyone
regardless of socio-economic characteristics can wear this powerful clothing and it would
possess similar effects.
Respondent’s noted that the differences between their home personality and work personality
were vast, in fact “two personalities” (Afeerah). While this is a given in most jobs with the
requirements of professionalism, a police officer’s personality may be subject to the most
significant change. With dealing with potential dangerous situations on a daily basis, the
‘hardening’ of the personality is seen to be a requirement and one that is ‘taught’ in training,
to “put on a hard front at work” (Natasha). This is what Goffman (1959) referred to as
performance management; the ‘front’ and ‘back’ stage personas. The front stage is where the
police officer will put on a performance (the ‘hard’ personality) for the audience (members of
the public) and back stage is where this performance can be relaxed (at home). It was
suggested by Waddington (1995) that police officers’ back stage is the work canteen; it is
important to consider that just because the work canteen is away from the public eye (i.e. the
primary audience) does not mean that officers are not staging their work performances in
there as well. As Natasha pointed out:
“[At the start] I think I cried at least once a week from feeling stressed at
work. All the lads used to laugh at me which didn’t help. So I learnt to kinda
toughen up, I mean it still gets to me, you see some horrible stuff, but you
can’t show it. I’d get ripped, I have to act like one of the lads.”
– And thus it is important to Natasha that her ‘front’ is sustained even in front of
other colleagues through fear of getting ‘ripped’.
While the male officers did concur that the situations at work were challenging and
emotional, none gave any indication that these ‘fronts’ were indeed fronts, though it is
evidenced through some of their answers that it did affect them mentally, whether outwardly
shown or not;
“I’d come home proper moody and not wanna talk about anything.”
(Richard)
“It plays on your mind.” (James)
“Every now and then, I do wake up at four in the mornin’ thinkin’ about
somethin’.” (Simon)
The blur between work and home can have detrimental effects on officers’ lives outside of
work, what Finch referred to a “vicarious contamination” (1983: 37). Crawley (2004) found
that this ‘contamination’ was due to the “polluting effects of symbolic contact with ‘profane’
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individuals” (2004: 245), and with talk about work. The officer’s interviewed all insisted that
it was imperative that the end of the shift meant the end of thinking about work situations,
“I’m a big believer that as soon as you clock out, it’s over” (Simon). The only officer that
commented that talk about work was part of home life said he did so because his wife was
also a police officer remarking that there was therefore “nothing else to talk about” (James).
While it was concluded that it was important not to talk about work at home in an effort to
switch off, it affected their home lives nevertheless and is thus evident that the blur between
the work and home personality is unfortunately a negative consequence of the occupation.
While the interviewee’s insisted that it was important to ‘switch off’ once work was over, it
was apparent that for some of them this did not happen. There seemed to be a high correlation
between those who found it easier to disengage from work and the length of time served,
indicating that switching off was something that became easier the longer you did it, a type of
desensitization to the stress. It was however, these same officers that reported that the
occupation and the uniform becomes part of them, an extension of their personality;
“It’s just part of who I am now, I just see it as an extension of that. When
you’ve been here for years, like a lot of the guys have, they see it like part of
themselves, like how they describe themselves.” (Richard)
It therefore seems that this disengagement is less to do with ‘switching off’ but more to do
with suppressing part of their work personality that has become part of their selves. This
suggests that a ‘front’ is also sustained at home, to cover the part of the personality that they
do not want to take home but subsequently has to as it has gradually become part of their
character. Furthermore, it is evident that ‘performances’ are not just for the main audience,
i.e. the public, but part of the way they attempt to present themselves to generate certain
impressions in the eyes of others; for example, an impression of controlled emotion is
deemed necessary when at home to avoid their family and friends becoming contaminated by
their occupation. This however, is unavoidable at times, an unconscious reaction for some
officers:
“Like my missus will say to me, “you’re speaking to your wife here, you’re
not at work right now!”, like without even realising it, the way you’ve said
something ‘cause of the way you deal with people at work, subconsciously,
without even realising it. I suppose work and home cross over sometimes”
(Mark)
It was previously hypothesized that the officer’s would sustain fronts for not only the
researcher, but their extended social circle as well. Although there is evidence to imply that
this is the case, fronts are extremely hard to distinguish, considering that the officers
themselves may be unaware that performances are even in place (when personality adaptation
occurs).
Me, Myself and I: Solidarity in the Force… “Erm, erm I work for the council”
As the police officer’s personality may become a mix of both social worlds, this identity
‘crisis’ can become problematic. Mead (1964) famously explored the split between the
private and public self and refers to it as a natural, human condition that has always existed.
Like Goffman, he speaks of the ‘fronts’ that people stage in order to present a particular self.
The split between the I and the Me for the police officer becomes increasingly difficult as the
time passes, especially when it becomes part of their personality. As ‘celebrities’, at least
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while wearing the uniform, “identity confusion” can cause officers to retreat to the umbrella
of the institution… other police officers (Rojek, 2001:11).
It is heavily documented that the police force has one of the highest levels of occupational
solidarity of any job. Through their initial training they are re-socialised to forget their old
life and it is suggested that their colleagues are their “only protection” against a menacing
society further emphasising the ‘us versus them’ mentality. This seemingly begins in the
training process which “is intended to sever many of his ties with his previous civilian life”
(Whitaker, 1982: 227). One of the officers interviewed supports this view in saying that “they
pretty much tell you to forget your old life, this is your new one sorta thing. So I did have to
cut myself off quite a lot” (Jason). This obvious cut-off point from their ‘life before’ can only
serve to exacerbate the feeling that they are isolated not only from the wider public but from
any previous life that they had especially if they had ‘undesirable’ friends or acquaintances:
“I’m not saying I used to hang around with dodgy people, but it’s like they
have to be careful what they said. I’d rather it not be like that but I also have
to be careful what I hear ‘cause you have a sort of job responsibility” (Nick)
The uniform itself makes the officers aware that they are different and Reiner (1985) reported
that they are unable to form and ‘sustain’ normal relationships outside of the force because of
this. Similarly to Crawley’s findings (2004) most of the participants in my study lied about
their occupation to people they didn’t know (and in some cases to their friends and families),
partly due to the sometimes ‘obvious’ behavioural change that people had;
“I’ve learnt to keep my mouth shut, but it’s funny how much people change
the way they speak to you when they find out you’re a policewoman. I find it
quite entertaining.” (Natasha)
“I was told when I first started you have to be careful as people who you’ve
done an’ stuff can find out where live… an’ it’s just not safe.” (Nick)
Rather than lie, it became more of a distorted truth for one officer:
Although I presumed that they would all lie about their occupation it was, apart from the odd
comment, surprising to find that most were not as secretive about being a police officer as I
imagined, especially to their family and friends. To others (on holiday or in the pub for
example, questions about occupation were skirted or had only elements of truth about them).
One explanation for this would be that the majority of officers questioned did not live in the
area (where they worked), and therefore it was probably easier to keep home and work life
separate, in the sense of no danger to them coming across members of the public outside of
work that they had altercations with on the job.
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Nevertheless whilst at work, solidarity was quite high with mutual understanding being cited
as the main reason:
“We all have to deal with the same stuff in the job so yeah, we sort of have an
understandin’” (James)
Ashforth and Kreiner reported that workers sharing the same social experiences come to
regard themselves as “in the same boat” (1999: 419), and theorise that workers draw a
“psychological boundary around the group, thus exacerbating the sense of difference and
separation” (ibid); the ‘us versus them’ mentality.
Whether this is intensified by the officers all wearing the same uniform was unclear as it was
just an accepted perception that people on ‘their side’ would look the same and thus the
visual confirmation was instant:
“Like it’s obvious who’s the police; like with a glance you can tell who’s on
your side or not, y’know if it’s a dangerous situation or somethin’” (Simon)
As Simon remarked “you can tell who’s on your side”, it implies that the ‘sides’ to be taken
are between the police and the public, supporting the idea that there is a marked boundary
between them, visibly signified by the wearing of the uniform.
Although there is evidence to suggest that internal solidarity does exist, from the officers that
were interviewed it was slightly ambiguous; some cited high levels of solidarity while others
claimed to not socialise with colleagues. Rather than refuting previous literature on
occupational solidarity it begs the question whether it depends primarily on the type of
department under study.
“polluting effects of symbolic contact with ‘profane’ individuals” (2004: 245). To achieve
this, ‘rituals of purification’ are developed, the main one being “the immediate removal of the
uniform” (ibid). Although Crawley’s researched prison officers, I found that police officers
followed the same processes to avoid contamination between work and home.
“I always go for a wash and put on my own clothes, it makes me feel normal
again.” (Natasha)
“I always have a shower when I get home. Just because some houses that you
go in, some of the people you come into contact with. You always feel a bit
smelly, a bit tainted by them.” (Mark)
“I never ever take my uniform home; I like to keep my home and job
completely separate.” (Johnny)
While all of the officers noted the importance of the removal of their uniform and washing
themselves to avoid contamination, when it was suggested to them that they should wear their
uniform to and from work (as proposed by a think tank), the reasons why they were against
the idea were less about contamination and more about the safety aspect of people knowing
where they live. Though indicating that although it is important to remove the uniform and
wash themselves in a ‘cleansing ritual’, safety aspects were reported as the main reason they
did not want to wear their uniform home and not contamination: there is then evidence to
presume that once they are ‘washed’, they are ‘clean’, signifying that the contamination is
more than uniform-deep; deep enough to penetrate the uniform since washing is needed to
remove the pollution as opposed to just kitting down.
Policing work can provide a ‘moral taint’ on its’ officers as it is an occupation that causes the
worker to “employ methods that are deceptive, intrusive, confrontational, or that otherwise
defy norms of civility” (Ashforth and Kreiner, 1999: 415), all of which the officer is required
to perform during the course of their career. Through this moral taint, it can be very hard to
construct a positive sense of self (ibid: 413). As an occupational consequence, officers can
become stigmatised by the sheer nature of their policing role and dealing with ‘profane’
individuals and/or situations:
“People who must deal with pollution – who perform dirty work – tend to
become ‘stigmatised’, - that is, society projects the negative qualities
associated with dirt onto them so that they are seen as dirty workers.”
(ibid: 416)
Hughes (1962) reiterates that it is exactly because dirty workers handle the unpleasant aspects
of their work in order to sustain the effective functioning of society that others can continue
to consider themselves clean. Though the ‘dirty work’ of the police occupation is necessary
to fulfil ones role, the immediate removal of the uniform and the following of cleansing
rituals can serve to psychologically shed this symbolic ‘dirtiness’ and thus emerge ‘clean’ in
time for home.
It is apparent from the previous literature cited above and the officer’s responses that
contamination does occur from the workplace to the home. Attempts to control it are evident,
and to support Crawley’s (2004) research that cleansing processes are necessary, the officers
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questioned also note the importance of this. These attempts are obviously futile in some cases
however as it seems that the longer they work for the police the harder it is to separate the
work personality from their social side outside the force.
“I don’t trust anyone now. I know that’s bad, but loads of people that I
thought were good eggs turned out pretty bad. I think it gets worse the longer
you’re here, and you’re well aware what’s happening to you. When I joined, I
was only a youngster and I thought everyone was inherently good, but you
really do meet some vile people, it makes you realise how lucky you are but on
the other hand it makes you kinda lose your faith in people.” (Johnny)
While it is evidenced that is an inevitable consequence of training and time spent on the job,
the acquirement of a suspicious personality was seen as a ‘necessity’, “’cause it makes you
safer” (James); a necessity that needs to be kept in check to avoid becoming cynical and
desensitized:
Chapter Five:
Conclusion
This study aimed to explore some of the social phenomenon surrounding the police uniform
and the effects that being a police officer has on their life outside the force. My aims were to
investigate the links between the uniform and how it is used as one of the main tools of their
trade. The majority of the findings supported previous literature on the topics, however
interesting themes emerged that have not been noted before; namely that the officers acquire
‘celebrity status’ and that it is the uniform itself that is the authoritarian contrivance and not
the people wearing it.
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It is clear that one of the main reasons why police presence is so powerful is the highly
recognisable and iconic nature of the uniform. Originally designed to have masculine appeal
(Fussel, 2003), they serve to be symbolic of the protection of society. The dark colours of the
uniform also represent the sameness and unity of the force and the unchanging clothing is
purposely constructed to create a distinctive barrier from the public. As investigated by
Nichols (2008), colour connotations are powerful in examining perceptions of people and
clothing. Predictably, when a colour change to ‘pink’ was suggested, the male officers
interviewed advised that the police would lose ‘respect’, not only because of the feminine
connotations of the female-associated shade, but also because the original uniform is
powerful due to its identifiable features. These findings support Mauro’s (1984) research that
indicated that lighter colours of a uniform are ranked lower in terms of authority.
Since the police uniform is such a powerful representation of their institution, it is important
to consider whether it is the clothing itself that acts as a barrier between the police and the
public and thus prompts compliance or is it just the officers themselves that cause these
reactions. The findings indicate that it is the uniform that people fear, with the majority of
responses implying that their authority and powers would be diminished significantly should
the Criminal Justice System choose to discontinue the wearing of the uniform. This is
influential new data as it has not been noted before (in any significant detail) that it does not
appear to be the officer themselves that are the deterrence, but the clothing that they wear;
this insinuates, albeit as a broad statement, that any member of the public, regardless of
socio-economic characteristics can put on the uniform and inherit its power and authority.
The obvious power that the uniform holds can only serve to have some psychological effects
on the wearer. From the participant responses it can be concluded that their personalities
between work and home are split (and the difference vast). In order to cope with the daily
stresses of police work, officers are trained to see it as an essential requirement that they
‘harden’ their personality. These hard fronts are not only sustained for the public but it seems
for other officers as well due to the risk of a feminine performance ‘slip’. This supports
Goffman’s (1959) research on the front and back stage personas but while he noted that the
back stage is where officers can relax in front of other ‘performers’ (colleagues), (as did
Waddington’s (1999) ‘police canteen’ and Hoschild’s (1983) work on air hostesses) there is
evidence in this study to suggest that officers could not relax these performances in-front of
colleagues, for fear of getting “ripped”. Therefore it seems that these ‘fronts’ are sustained
whilst at work, and relaxed at home.
The pressure to sustain these fronts became greater the longer they spent in the force. This led
to what Crawley (2004) found to be a contamination through to the home, long after their
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shift had ended. For some officers it was apparent that this contamination was embedded in
their personalities completely after a while, essentially becoming part of who they are.
Although this personality ‘blur’ was evidenced in some cases, attempts to ‘cleanse’
themselves were stringently made in all cases. The removal of the uniform and washing
themselves were quoted as the most important methods of cleansing themselves from the
‘dirtiness’ of work, suggesting that although the uniform is their most powerful tool in
dealing with the public, it was seen as a symbol of pollution, one that had to be removed
immediately to ‘get back to normal’. It is interesting that the removal of the uniform was not
enough to cleanse; this signifies that contamination is more than uniform-deep, and a shower
is ultimately needed to remove the full ‘contagion’.
While internal solidarity was still at high levels inside the force, it was not at an intensity that
would fully support the previous literature (Reiner, 1985; Whitaker, 1982 et al.); most of the
officers interviewed did not socialise with colleagues. As much as I would like to conclude
that ‘office politics’ have obviously changed in the 30 years since Reiner (1985) and
Whitaker (1982) undertook their research, it is more likely that the respondents, in not living
in the same area where they worked, were able to keep a split between their social lives
outside of the force; enabling them to sustain any social relationships thus lessening the need
for internal solidarity.
The emergence of a ‘celebrity status’ theory was one that was not anticipated but added depth
and a completely different angle to my study on the uniform. A significant proportion of the
officers questioned noted that, in uniform, they became “mini celebrities”. While established
that the ‘celebrity feeling’ was considerably more noticeable at the start, it became part and
parcel, a seemingly negative consequence of the occupation.
The emergence of a celebrity status adds a much needed update to Goffman’s work on
stigma. In the fifty years since it was first published other researchers have used vague
adaptations of stigma in their own work; it is important to note that stigma has emerged as a
consequential part of popular celebrity culture today. Nettleton (2006: 95) understood
Goffman’s stigma by claiming that it is the “process by which the reaction of others spoils
normal identity”. With police officers it is the part of their occupational personality that is
‘spoiled’; that is, when the uniform is removed they return to being ‘normal’. However, as
discussed in chapter four, over a prolonged period even the removal of the uniform cannot
help to differentiate themselves between their ‘normal’ and ‘stigmatised’ selves. It is
interesting to also note that while ‘stigma’ itself has negative connotations and can thus have
a knock-on effect with employment, social status etcetera, the police force and other
governmental agencies who hold similar stigmatised status’s (prison officers, FBI) actually
hold unique classifications; their occupational prestige is startlingly juxtaposed with their
stigmatised status.
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With the above proposed changes taken into account, the debate between improved public
relations versus increased social disorder is an important one. It is therefore concluded that
drastic changes cannot be made considering their most powerful feature is its iconic
recognisable nature. Instead, subtle modifications are needed to sustain the fine balance
between public relations and officers’ authoritarian status.
6
BBC News Online, “The Police Uniforms Blue?”, September 2000 (accessed 01/02/2012)
http://news.bbc.co.uk/1/hi/910968.stm
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Appendix One:
Completed Ethics Form
UNIVERSITY OF SALFORD
Ethical approval must be obtained by all postgraduate research students (PGR) prior to
starting research with human subjects, animals or human tissue. A PGR is defined as
anyone undertaking a Research rather than a Taught masters degree, and includes for
example MSc by Research, MRes, MPhil and PhD. The student must discuss the content of
the form with their dissertation supervisor who will advise them about revisions. A final
copy of the summary will then be agreed and the student and supervisor will ‘sign it off’.
The applicant must forward a hard copy of the Form to the Contracts Office once it is
has been signed by their Supervisor and an electronic copy MUST be e-mailed to the
Research Ethics Panel through Max Pilotti m.u.pilotti@salford.ac.uk. The applications
are processed online therefore the form cannot be submitted without the electronic
version.
(The form can be completed electronically; the sections can be expanded to the size required)
Name of student : CAMILLA DE CAMARGO
4. Research strategy
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(For example, where will you recruit participants? What information/data collection
strategies will you use? What approach do you intend to take to the analysis of
information / data generated?)
6. If you are going to work within a particular organisation do they have their own
procedures for gaining ethical approval
No.
If YES – what are these and how will you ensure you meet their requirements?
If YES – please think about key issues – for example, how you will recruit people? How you
will deal with issues of confidentiality / anonymity? Then make notes that cover the key
issues linked to your study
8. More specifically, how will you ensure you gain informed consent from anyone
involved in the study?
By providing a detailed information sheet and consent form that needs to be signed by
the participant and myself. The consent form includes information of what I intend to
do, my research objectives, how information will be collected and stored, what they can
expect from the interview, participant involvement/selection, the importance of
voluntary participation, and their right to withdraw from the study at any given time
without explanation.
9. Are there any data protection issues that you need to address?
YES
If YES what are these and how will you address them?
As interviews will be tape-recorded it is important to ensure that the participants fully
understand that all data gathered is completely confidential and no names will be used in the
research. The data will be kept in a locked room to which only I have access. The data will
then be destroyed once my research is complete.
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Adherence to strict ethical guidelines is essential to ensure that participants are fully
protected from any hard the interview process may cause them. The Nuremburg Code of
1947 will be used:
“The voluntary consent of the human subject is absolutely essential. This mean that the
person involved should have legal capacity to give consent, should be so situated as to be
able to exercise free power of choice without the intervention of any element of force,
deceit, duress, over-reaching, or any other ulterior form of constraint or coercion; and
should have sufficient knowledge and comprehension of the elements of the subject matter
involved as to enable them to make an understanding and enlightened decision., this latter
element requires that before the acceptance of an affirmative decision by the experimental
subject there should be made known to him the nature, duration, and purpose of the
experiment; the method and means by which it is to be conducted; all inconveniences and
hazards reasonably to be expected; and the effects upon his health or person which may
possibly come from his participation in the experiment.” (Smith, 1981: 16)
As well as the above, following the ethical guidelines from the British Sociological
Association and the Data Protection Act 1998 will ensure that all ethical codes are adhered
to.
10. Are there any other ethical issues that need to be considered? For example -
research on animals or research involving people under the age of 18.
There could be problems of sensitivity of issue for example, gaining ‘closed’ insight from
the experiences and personal opinions of police officers in such a powerful government
institution may have a vulnerability factor. Stringent efforts will be made to ensure that the
questions are inoffensive, unambiguous and not asking anything that will cause obvious
distress or upset. Pilot interviews will take place in order to rule out any such questions.
The police institution in general has many counselling services and help available for
officers. Contact details will be at hand to pass to participants should I feel that it is needed
proceeding the interview.
11. (a) Does the project involve the use of ionising or other type of “radiation”
NO
(b) Is the use of radiation in this project over and above what would
normally be expected (for example) in diagnostic imaging?
NO
NO
(d) Does the project carry any risk of injury to the participants?
NO
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If the answer to any of the questions 11(a)-(e) is YES, a risk assessment of the project is
required.
12. How many subjects will be recruited/involved in the study/research? What is the
rationale behind this number?
Between 5 and 7 police officers, hopefully different genders and differing lengths of
service will be incorporated for comparative purposes.
The study has never been intended to be generalizable. It is merely an exploration into
policing culture in Britain. 5-7 are appropriate numbers for the size and access issues of the
research project. Interviews will be about 20-30 minutes long and this will gather enough
data to fully explore the aforementioned objectives.
Please attach:
Remember that informed consent from research participants is crucial; therefore your
information sheet must use language that is readily understood by the general public.
Projects that involve NHS patients, patients’ records or NHS staff, will require ethical
approval by the appropriate NHS Research Ethics Committee. The University Research
Ethics Panel will require written confirmation that such approval has been granted. Where a
project forms part of a larger, already approved, project, the approving REC should be
informed about, and approve, the use of an additional co-researcher.
I certify that the above information is, to the best of my knowledge, accurate and correct. I
understand the need to ensure I undertake my research in a manner that reflects good
principles of ethical research practice.
Date …………09/09/2011………………………………….
In signing this form I confirm that I have read and agreed the contents with the student.
Date ……………………………………….
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Appendix Two:
Informed Consent Form
Informed consent form for members of the Blue Line police force, Northern England, who I
am inviting to participate in my dissertation research titled “The Police Uniform: A study of
the power, authority and psychological effects of the uniform”.
Introduction
My name is Camilla De Camargo and I am a Masters student at Salford University in Greater
Manchester. I am doing research on the use and significance of the police uniform, an
evaluation of the power and stigma associated with uniforms and the isolation from the wider
community that police officers face in their line of work.
The following sheets will provide information about the research and invite you to take part.
You do not have to decide today whether or not you will participate. This consent form may
contain words that you do not understand. Please ask me to stop as we go through the forms
and I will happily explain or clarify any doubts or confusion you may have.
The research will involve your participation in an interview that will take about 30 minutes
and will be recorded for my research evaluation purposes at a later date.
Participant Selection
You are being invited to take part in this research because I feel that your experience as a
police officer can contribute much to my understanding and knowledge of policing culture.
Clarification: Do you know why I am asking you to take part in this study? Do you
understand what the study is about and what is involved?
Voluntary Participation
Your participation in my research is entirely voluntary.
It is your choice whether you participate or not. The choice that you make will have no effect
on your job or on any other work related evaluations. You may change your mind at any
point in the process even if you agreed to take part at the beginning. Do you have any
questions?
Procedures
I am asking you to help me learn more about policing culture and the wearing of the uniform.
I am inviting you to take part in this research project. If you accept you will be asked
questions about your personal experiences within the police force. The questions will be
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about your experiences of isolation and stigma because you are a police officer and whether
experiences (good or bad) spill over into your home life. The interview will also cover
questions on the police uniform including the significance of wearing it and what it means to
you personally, and whether being a police officer has made you overly-cynical and cause
you to only fully trust other police officers (known as ‘internal solidarity’).
Please note: You do not have to reveal any knowledge or personal beliefs or experiences that
you are not comfortable sharing.
The interview is one on one and no one else will be present during the discussion. The entire
interview will be tape-recorded, but no-one will be identified by name on tape. When the
information is used in my research pseudonyms will be used in replacement of your name.
The tape will be kept in a locked cabinet of which only I have access to. The information
recorded is completely confidential and no one else will have access to the tapes. These tapes
will be destroyed after my research is complete (early 2012).
Please note: You do not have to answer any questions which make you feel uncomfortable in
any way. You do not have to give a reason for not wanting to respond to a question, or for
refusing to take part in the interview.
A copy of the information sheet and the certificate of consent have been provided to the
participant.
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Appendix Three:
Interview Schedule
Appendix Four:
Participants’ Transcribed Interviews
Pseudonyms have been used to protect the police officer’s identity and to ensure
confidentiality.
“James”
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another force at a footy match and that does invite a bit o’cheek from maybe, kids
who you’re tryna speak to.
10. (laughs). Well, it would be difficult to be taken seriously wouldn’t it.
11. No, not necessarily. I just see it as practicality.
12. Yeah, I suppose. People speak to you in a different way when you’re wearing it, or
even when you’re out of uniform an’ they know you’re a police officer. It’s like you
have to make a lot more effort to gain their trust as a friend if you know what I mean.
When really, it should be the other way ‘round!
13. Erm, I never really thought about it. I suppose we’re all in the same boat, we’re all
wearin’ the same kit, we all have to deal with the same stuff in the job so yeah, we
sort of have an understandin’.
14. Yeah, ‘cause even if we don’t know the other guys in uniform, at footy matches or
somethin’, there’s just an understandin’ that we all know what the deal is, if we need
to watch each other’s back an’ stuff.
15. Erm not really, I might not tell them, but I wouldn’t lie.
16. I suppose it’s just what we’re made to wear. It is a good symbol of what we’re doing,
that we’re part of the police force an’ we have a job to do.
17. I suppose you do get some funny reactions from people. It’s so obvious, the way
people change around you when they know what you do, like they clam up, like they
can’t trust you, or can’t trust themselves to be y’know, like, normal around ya. It is a
bit annoying, like we have a weird celebrity status when we’re in uniform, you just
get looked at all the time. Ya get used to it though.
18. A little bit, I don’t lie about my job, but I don’t tell them unless they ask. I don’t like
to offer out that sort of information, it could invite a whole host of trouble. So because
I don’t lie maybe it’s more obvious why people move away from me or clam up when
I tell them what I do.
19. In the early years you worry about stuff more, it plays on your mind. There’s a danger
of becoming desensitized to the job, I think you do need coping mechanisms, you
need to keep a little objective if that’s the right word. Everyone has coping
mechanisms, but you have to be careful not to become too desensitized. You need to
still be able to see it from the view of the member of the public, or someone who’s
suffering from what you’re dealing with instead of thinking about it like, oh it’s just
another this, or that, it happens all the time, it’s a crap area anyway etcetera, I think
you need to guard against that. Otherwise, you could get to maybe not my level of
service, but certainly 15, 20 years down the line and not give a crap about anythin’,
‘cause you’ve seen it all before an’ you think well the world’s f’d anyway, what am I
gonna do about it, so I think you need to guard against that.
20. As sad as it is, you end up talking about work anyway, especially with the missus also
bein’ a bobby, as sad as it is (laughs). Well if we’ve both got a day off, I mean, what
else is there to talk about apart from what’s been happenin’ at work?
21. It’s hard ‘cause you don’t wanna be like that, but it becomes part of who you are
which is sad really. Makes you a bit cynical ‘cause you meet a few bad apples and
expect everyone to be like that. You need to be like it I suppose ‘cause it makes you
safer, like expect the worst and hope they surprise you in a way.
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“Mark”
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13. Oh yeah definitely. As much as I don’t really have a lot of friends that I hang around
with outside of work, it definitely makes you feel part of the same cause when you are
at work. Like a team that’s all going through the same stuff ya know.
14. Yeah I suppose when you look around, you see all of them in the same uniform you
do feel a sort of protection knowing that they are all there ready to watch your back.
15. Sometimes. Not out of fear as such, but I’ve heard stories like, people find out where
you live, get your registration, your windows get smashed. It’s not embarrassment,
just safety.
16. I don’t think it’s personal as such, I mean I don’t personally choose to wear it! But
suppose it is a good representation of what we’re about, what the police is about. We
are made to wear it and have been for decades, for very good reasons. It’s more of an
identity thing, people can easily identify us and it makes them feel safer.
17. Apart from everybody looking at you, an’ I mean staring! You do get used to it
though, it’s like we’re diseased (laughs), but that was more at the start. The longer
you wear the kit the more you get used to it, like anythin’ I suppose.
18. A little bit. ‘Cause y’can’t be totally honest about what you do, you always have to be
careful about what you’re up to, what it can look like. Best behaviour as such. Like
you’re livin’ separate lives. But it’s never separate ‘cause one always encroaches on
the other.
19. When ya join the police, I mean, it’s not like I dropped any of my friends but you do
have to really distance yourself, and when you join the police, you’re one step closer
to prison than everyone else. I mean, I made the decision, not that I had any really
dodgy friends, but you have to be careful who you hang around with because the law
really will throw the book at ya. Like you have to behave yourself outta work, they
can just get rid of ya on disciplinary grounds. For me, in a way, its not so much, I’ve
never been a yob anyway, but you’re much more aware of consequences what can
happen to people when they’re drunk. I mean, you see how easily some people can
get a glass bottle in their face, someone looks at someone the wrong way, someone
barges into someone, and things can just kick off like that (clicks fingers), and ya deal
with that all the time, so you can kinda see things two steps ahead. So yeah, you do
behave differently when you’re out in town with your friends, because you’ve seen
what happens in town, you’re aware of what happens in town, so you see things
before things happen. My missus says I do! (laughs) Probably (pauses). You’re the
same person, the same morals, values, things like that. Sometimes it’s hard to switch
off. Like my missus will say to me, “you’re speaking to your wife here, you’re not at
work right now”, like without even realising it, the way you’ve said something ‘cause
of the way you deal with people at work, subconsciously sometimes, without even
realising it. I suppose work and home cross over sometimes.
20. Yeah you do think about work, you can’t just clock off at the end of the day.
Generally, go home, have a few beers, and wind down kinda thing. If we finish at like
three, four in the mornin’ for me it’s impossible to go home an’ go straight to bed, I
need to unwind for a couple of hours.
21. I wouldn’t say ‘suspicious’, more like less trusting of people, like they teach to how to
be well aware of people, and every situation, and expect the unexpected.
“Simon”
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2. The variety it brings, the variety of working with different people, and I suppose the
unpredictability of it all, all the time. I hate walking round in the heavy rain, weather
conditions sometimes in Blackpool make the job harder (laughs).
3. It makes you feel safer I suppose, it means it’s part of who I am, it’s part of what I do.
I suppose it just becomes like a second skin the longer you’re in the job, like it’s part
of who you are. That sounds stupid doesn’t it!
4. Obviously with the uniform you’re clearly identifiable, and all the other agencies, like
say, some departments in the council wear high-vis’, ours stands out, especially with
the more traditional side of it with the custodial helmets, but the uniform itself quite
clearly says police on the back, with the high visibility vests, we’re just clearly
identifiable as opposed to wearing your own clothes or like civvy clothes. Because
then sometimes it can call into question whether you actually are in the police, and
that can be difficult when dealing with some people, ‘cause they don’t know you’re a
police officer. It’s clear, there’s a clear-cut boundary there.
5. Erm, I think certainly when it comes to events like football matches, marches and that
type of thing, you would just kinda blend into the crowd. You’re easily defined. I
don’t know whether I believe the word ‘powerful’ but there are so many reasons why
it needs to be clear, why it needs to be easily defined as police uniform.
6. Erm, well after being in the police now for just over five and half years, I suppose it’s
just habit. But I remember first putting it on, it felt very alien at first, you’ve got a lot
of kit y’know, your stab vest, utility belt, erm and at first it felt very alien, but now it’s
just like second nature, and when I come in and I’m kittin’ up for the day, it’s just
another day at work. So yeah, I suppose it does help, from first walkin’ in the office,
to kittin’ up, y’know that you’re at work then, and you put your kit on ‘cause y’know
you’ve got a job to do.
7. That I do personally? Yeah, well I never take my boots home at the end of the
working day. I always put my trainers on. Erm, because we go in some undesirable
places and locations, and y’never know what you pick up on your boots. But apart
from that, that’s probably the only one I do, on a routine basis anyway. Some people
get changed, or showered or whatever, but I generally don’t have time for that, so I
just leave my boots at work.
8. I think that’s a ridiculous suggestion. And just by the fact that a think tank has come
up with that suggestion makes me think that they should get better people on this
think tank. You’re puttin’ your family at risk, your personal property, including your
house at risk, friends and relatives potentially at risk, I think if they were gonna do
that, they’d have to pay us more money, extra time etcetera, because once you’ve got
your uniform on you’re technically workin’. It would cause a lot of problems if we
had to wear our uniform to and from work, and I think if that was the case, all
departments, not just the police should have to wear their uniform to and from work.
It would definitely cause a lot of problems and I think everyone would just refuse
point blank to do it.
9. Your collar number, I mean, it’s obviously for identification purposes, we have it on
all our kit. Well yeah, I never thought of that really, it would be very difficult as we
use it for a variety of different ways. Obviously it’s traditional. It doesn’t just make
me feel like a ‘number’, because I am that number, no one else has got that number.
It’s something you just accept and get used to.
10. Well it’s been this colour for quite a long time now; it’s always been this way. I
disagree with it being a brighter colour, it’s just not appropriate and it wouldn’t be
something that the public is familiar with. A lot of it comes down to familiarity, we
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are easily identifiable. It is tradition, but it’s not all about tradition y’know, it’s more
to do with what people have grown up with, what people know to be the police.
11. Yes, well you are in the police as an authority figure, however does it protect me
physically? Well I’ve never seen it tested, but I would hope it would. I suppose it does
give me an air of protection.
12. No, I think maybe when you first join, you don’t realise how much people stare at the
police. You literally walk down the street, and you’ll have hundreds of eyes staring at
ya, and at first it’s quite uncomfortable but you just get used to it, and as your service
increases you don’t really notice it anymore.
13. Yes, it’s uniform, and that’s what it is, uniformity, everyone’s the same. I suppose
yeah we do have a sense of belonging. We’re all in the same job and we’re all see
similar stuff which isn’t nice so you do feel like you’ve got a certain silent support
‘coz we all go through the same stuff.
14. No, not really. I suppose it just separates us from the public. Like it’s obvious who’s
the police; like with a glance you can tell who’s on your side or not, y’know if it’s a
dangerous situation or somethin’.
15. Yes. Depends what circumstances you’re in, I don’t always not tell them I’m in the
police, I mean a lot of people do know, but people I first meet, hmm, it sounds really
bad but if I’m away on holiday or somethin’, they might be asking me questions I’m
not sure about, or advice, which I don’t mind givin’, but not all the time. Or it
depends where you are, if I was in the pub for example with some friends, and ya got
chattin’ to another group and y’don’t know who these people are, and I just don’t
want them knowing what I do. Yeah I do tell people I do somethin’ else, I work for
the council or whatever, as it’s not a lie really! But I think that’s common for a lot of
people.
16. I think it’s something that’s practical, I wouldn’t want to wear my own clothes to
work every day. The main thing is its practicality.
17. Yeah, okay, yeah you get people trying to speak to you in different ways. For some
reason when people speak to police they try to speak slower and use longer words
than they usually would, to maybe try and appear more intelligent. They become
someone that they’re not, it’s an act they put on in front of you for whatever reason.
You’re pretty much a question magnet, people constantly walk up to me and ask me
questions, I can spot a question coming a mile away, ‘’cuse me, cuse me!’ all the
time! Where’s this hotel? Where’s the sea? Where can I get my bike coded? Which
hotel am I staying at? So yeah, it could be anythin’, yeah you do draw a lot of
attention. Some do try and avoid ya, it’s like there’s two different types of people.
18. Not really. Some people probably have a certain view about ya, but it’s that’s their
prerogative. I suppose we all combat bein’ isolated by lying to people about what we
do, or careful who we speak to about it.
19. No, well, obviously there’s two sides to me. When I’m at home I’m myself, when I’m
at work I’m myself, but when I’m in uniform out on the street I’m a bit different, I’m
a lot more professional, assertive, wary. But when I go back into the office, I can relax
a bit more.
20. Sometimes, I mean it depends what you’ve been dealing with that day. Like if you’ve
been dealing with a stressful incident for example, I mean, we deal with the same sort
of people day in day out. People think that it’s the nasty jobs like murders that are the
ones that keep you awake, but no, for me, it’s the neighbour disputes, the silly little
petty things that keep you awake ‘cause they’re long term issues. I’m a big believer
that as soon as you clock out, it’s over, but every now and again, I do wake up at four
in the mornin’ thinkin’ about somethin’, but as a general rule of thumb, yeah I do
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separate my life and work, and that goes hand in hand with not tellin’ people what I
do, an’ that type of thing.
21. Not really, erm I hadn’t really thought about it. I’m quite a cynical person anyway,
and I don’t really trust anyone but I don’t think it’s made me worse, I’ve always been
this way! (laughs).
“Nick”
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13. Erm, not really, I suppose they are my colleagues and when we’re all on the job I feel
safer with them all around but maybe that comes with age, I’m only 21 and I’ve not
been doin’ it that long, a lot of the lads are older than me so maybe feel more
camaraderie.
14. See Q13.
15. Definitely. As I said before it’s a need-to-know thing. I was told when I first started
that you have to be careful as people who you’ve done an’ stuff can find out where
you live and I still live with my parents, an’ it’s just not safe. Plus a lot of my friends
have changed towards me since I became a bobby, they just don’t know how to be
around me anymore.
16. See Q3.
17. Erm, like I said, some people have changed towards me, they don’t know how to be
themselves. I’m not sayin’ that I used to hang around with dodgy people, but it’s like
they have to be careful what they said. I’d rather it not be like that but I also have to
be careful what I hear ‘cause you have a sort of job responsibility. I take my duties
seriously. Maybe that will change the longer I’m pen-pushing (laughs).
18. Not really, mainly because I think, I haven’t told them what I do. Noone knows like
down my street what I do, or in my neighbourhood, they think I work for the council.
Still respectable but doesn’t invite unwanted attention. I think if I did let everyone
know, I would feel a bit isolated ‘cause they would all probably scarper when I walk
out my front door (laughs).
19. I’ve always been pretty responsible, my parents would probably say differently
(laughs) but I suppose at home, I’m relaxed, I haven’t got things to think about at
home. Some of the stuff I saw in the first few months really got to me and my mum
was naggin’ me to quit, but you get used to it, and the guys at work just make jokes
about it and that’s a good way to cope with it.
20. See Q19.
21. Yeah, this job definitely teaches you to be suspicious of everyone. Things that you
weren’t aware of before you definitely see more clearly now. People that you
wouldn’t even look at you see them more, you learn about body language and what it
means, though it has given me a very stereotypical view of people, everyone is the
potential enemy which I think you certainly have to keep in check ‘cause I’ll just end
up bitter and twisted in my old age (laughs).
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“Richard”
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19. Yeah. But isn’t everyone like that? (laughs). Obviously when you’re with your mates
at work, you’re gonna be different. There’s hardly any women here, so sometimes it’s
just like bein’ in the pub, lads will be lads (laughs). Then when I get home, I’m all
sweet, sensitive Mike to my wife.
20. Erm when I first started, I was only a baby and I found it really hard actually (pauses).
Me and my ex girlfriend used to have a lot of rows ‘cause I’d come home proper
moody and not wanna talk about anything. Just wanted to chill out an’ watch tv, not
think about anythin’. You do become hardened to it over the years though, learn to
switch off. You get used to it, and most of the time, you’ve seen it all before.
21. Oh god yeah, I used to be such a nice guy! (laughs). I’m not a snob but I do look at
everyone, especially the people you deal with around here, and think you really are
scumbags. Everyone, and I mean, everyone, will have done somethin’ that you can do
‘em for.
“Jason”
1. 7 years.
2. The power and authority it gives me, I’m a power junkie (laughs). Erm, I don’t really
like the shift work, sometimes I miss the 9-5 regularity of life.
3. It shows authority. I love seeing people from school an’ college that were d*cks, and
they can see what I wear they won’t say anythin’ to me now (laughs). Just knowin’
you have the power to ruin someone’s day is great.
4. I’d hate it, it wouldn’t feel the same. They’re not thinkin’ about doing that are they?
5. I don’t know if the public would feel less powerful, but I certainly would. It’s not
about the actual protection that the kit gives you, it’s the sort of psychological
protection behind it. People see the kit and tend to automatically comply, it certainly
wouldn’t have the same effect if we were wearin’ civvy clothes.
6. Like I’m a different person, it’s weird. (“what do you mean?”) Well, it’s like I’m in
character, like I know everyone’s different at work and at home, but it makes you feel
important, like you know you’ve got a job to do, everyone else knows it and they
expect a certain level of authority from you. It’s quite pressurising sometimes. My
wife says I’ve definitely changed. I sometimes take this weird work personality home,
like I’ve forgotten where I am (laughs). My wife always says to me “you’re not at
work now buddy!”, I suppose I find it a little hard to switch off at the end of shift.
7. Well like I said, sometimes I do like forget where I am an’ stuff in the way I speak to
her, maybe when I’ve done a really long shift or something. My missus rules the roost
(laughs) so it does kinda feel like I’ve lost a sense of me, a sense of power when I take
it off, like she certainly won’t let me push her around (laughs). (“You mean like you
push people round at work?”) Erm no not really, God I’m makin’ myself sound really
bad here aren’t I (laughs), no I mean, like when you tell someone to do somethin’ they
more or less do it straight away and my missus would certainly not stand for that
(laughs).
8. It would be awful. We’d have to get paid for the extra time obviously (pauses). I
mean, my neighbours know what I do, I think the whole street knows, but that’s not
the point, people would probably treat you differently. I know people know, but
knowin’ what someone does and then actually seein’ them in the uniform is a
different thing altogether.
9. Well I suppose being anonymous at work, like just with your number, is safer for
everyone. You can’t have people knowin’ your name. I think they want it to stay that
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way ‘cause otherwise it’d get too personal y’know? We’re not meant to be everyone’s
mate, we’re there for a reason. You can’t be someone’s mate one day and then nick
‘em the next.
10. People wouldn’t respect us the same. Black sorta symbolises like death (laughs) and
danger, if you saw us riding the streets on horseback in white, it wouldn’t have the
same effect (laughs).
11. Not protected as such, but it does make you feel more of a man. That sounds stupid I
know, but I’m only 5,10, so I suppose it makes me feel a bit taller, especially with my
hat on an’ stuff and everyone knows that taller people are more intimidating.
12. Well, like I said before, the working hours are erratic, I don’t even know what day it
is sometimes, especially when I’m on night shift. I do miss the routine of a normal
job. But that’s about it!
13. Oh God yeah, it makes you feel like you’re part of a team, you know the lads always
have your back, like when you’re in trouble or anythin’ like that.
14. Erm, I hadn’t really thought about that. I know who they all are, so it’s not like a
recognising thing.
15. Well, most people know to be honest. I don’t see a problem with it. I know a lot of the
other lads don’t tell people. It wouldn’t be my first description of me but I don’t lie
about it. Why should I? I’m proud of what I do.
16. It does make you feel like you’re part of somethin’ important even if things have
changed for the worse since I joined (“what do you mean?”) Well, like things aren’t
how they used to be. It’s more about meetin’ targets an’ budgets than actually
‘fightin’ crime’ now, which is a shame ‘cause that’s not what it’s all about.
17. No, not at all.
18. Well I had a few, let’s say, undesirable mates when I first joined. They pretty much
tell you to forget your old life, this is your new one sorta thing. So I did have to cut
myself off quite a lot. But when you’ve been here a while, all the lads are in the same
boat, we all see the same stuff, deal with the same stuff, so these are my mates now,
you can’t really afford to hang around with people that are against what you do. Did
no one ever tell you that the police are closer to prison than anyone else? (laughs) We
can’t step a foot outta line.
19. See Q6 and Q7.
20. See above.
21. (laughs) I was just talkin’ to my mate about this the other day. He said somethin’ an’ I
must have screwed up my face or somethin’ and he said I’m getting’ bitter and
twisted in my old age, you do definitely become more atuned to things around you,
like you’ve got a seventh sense or somethin’, it can be hard to switch off, like even
when you’re out of work, like with your mates down the pub you’ve always got your
eye out, I can’t help it, it’s annoyin’ sometimes.
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“Johnny”
1. 12 years.
2. I don’t really dislike anything, I like my job. It’s frustrating sometimes, but on the
whole it’s what I always wanted to do.
3. I just see it as somethin’ I have to wear to work.
4. Erm, well we would still have the same powers, maybe it’s just ‘cause people
wouldn’t recognise us as police straight away. Everyone knows who the police is
because of their uniform, it’s recognisable.
5. Not really, maybe at first, ‘cause they wouldn’t know who we are.
6. When I first joined, it was a really proud moment, like ‘I can do anything!’, but I
think the longer you’re in this game, the less it means, before I knew what it was
really about. It just becomes part of who you are I suppose. A lot of people
characterise themselves by their job, like, John, 34, policeman (laughs).
7. I never ever take my uniform home, I like to keep my job and home completely
separate. I’ve seen a lot of lads blur the lines, it’s not healthy. The sh*t that comes
with this job, like the disgusting people and houses you go in an’ stuff, it’d be like I’m
inviting them home to tea if I wore my uniform home!
8. I don’t think it would work. Maybe they would get better value for money, but
seriously we get asked like 50 questions a day, so I wouldn’t wanna be pestered at
home too. Also, no one knows what I do where I live. I don’t live in the area. People
think I work as an EHO (laughs) that was my second career choice.
9. I don’t think it would make much difference.
10. (laughs) erm, I’m not sure we would be happy about it. Mainly because black is such
a male colour, it means something. Plus, the main reason our kit works so well is that
everyone has grown up knowing what it means, what it represents, if we changed it,
people would get confused.
11. Erm, I used to, when I first started. Like when I first put it on, it was more like you are
automatically protected, it gives you a sense of boundary with ‘the other side’.
There’s always a clear distinction between us and then public and that’s what makes
us so effective I think, we’re told to try and be approachable in certain situations, but
you get way less respect for that. Believe me, I’ve tried it.
12. Erm no, I don’t live in the area so when I go home, I’m just Johnny, so I still have the
same friends an’ stuff. Even my friends don’t know what I do, it’s hard when you’ve
had the same friends for years and have to like lie to them an’ stuff, I just skirt the
question. Everyone knows I’m quite a private person anyway, but it’s not been much
of a problem, I’ve had the same friends since university and they are all good people,
so don’t really have to worry too much about having to nick ‘em (laughs).
13. I do when I’m at work, you have to be able to trust each other. It’s a good team and
you need to know you can rely on them if you’re in trouble and need backin’ up
y’know.
14. Erm I suppose, like when you look around you know you’re all here doin’ the same
job.
15. See Q12.
16. See above.
17. Stigmatised? No, it makes me feel powerful, like I can do anything, like I’m
Superman. But like I said before, it’s part of who I am now… Maybe I am
Superman?! (laughs).
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“Natasha”
12. At first my friends were dead sceptical, like I lost a few through it, not through my
choice either, it was like they couldn’t be themselves around me no more, they were a
bit ‘undesirable’ let’s say (laughs) but those probably weren’t friends worth keeping
anyway. When I go out, you have to be careful of your behaviour ‘cause it definitely
comes back to bite you in the a*s. Like you can’t be seen to be drunk around town an’
stuff, and I always feel like I have to babysit my friends.
13. Erm not really, I don’t have many friends here. It’s like being in the boy scouts, I
know a lot of them don’t think women should be here, one of the guys said it to me in
training, I don’t work with him anymore, but it really p*ssed me off! I know I don’t
have the same brute strength but surely that’s not what it’s about, I do my job well I
think. At first there were a lot of sexual innuendos, which I did find quite upsetting,
but now I see them like brothers, I grew up with four brothers so it’s not much
different.
14. I don’t think it makes any difference. Actually the comments would probably worse if
we had non-uniform day (laughs).
15. I used to tell everyone, like not shout it out, but if people asked. But now I’ve learnt to
keep my mouth shut. If people know then fine, but it’s funny how much people
change the way they speak to you when they find out you’re a policewoman. I find it
quite entertaining.
16. I think it’s just something we have to wear unfortunately. Like I said, I understand
why we do wear it, it’s important to look all the same.
17. Not really, it makes me feel great when I’ve got it on, like people treat you differently
but in a good way, like they respect what you do.
18. You mean when I’m at work? (“At home and at work”) At work yeah, like it’s Moses
partin’ the water, you walk down the street and you can feel like a million eyes on
you, everyone knows what you’re there for, like being a mini celebrity (laughs). At
home, not so much, the people who know I’m part of the police don’t really treat me
any differently now. Maybe at first ‘cause they didn’t know how to act but not
anymore, people just accept it now.
19. Erm, I had to kinda put on a hard front at work. I know that sounds stupid, but when I
was in training, they show you all these videos and pictures etcetera, stuff that you are
just not used to seeing at all, it’s not a film, it’s real people, and it upset me quite a lot.
In the first year I think I cried at least once a week from feeling stressed at work. All
the lads used to laugh at me which didn’t help. So I learnt to kinda toughen up, well
not toughen up, I mean, it still gets to me, you see some horrible stuff, but you can’t
show it. I’d get ripped, I have to act like one of the lads (laughs).
20. Well, like I said I used to find it really hard, you do have to learn to switch off which
takes time, like leave your troubles at work. My boyfriend will not ever let me talk
about work, as much as that sounds harsh ‘cause sometimes you do need to talk it out,
it was making me worse ‘cause it would just play on my mind but now I get home and
try and relax, unwind, and try not to think about it, like if I’ve got a bad domestic
abuse case, with kids or somethin’.
21. Erm not really, they do tell you to be suspicious of everyone! But you can’t live your
life like that, you would just end up stereotyping everyone and thinking everyone’s
done something wrong.
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“Afeerah”
1. Four years.
2. The long hours, they said you’re gonna finish at a certain time and you never do!
3. It makes me feel important, it gives me a purpose in my life and my uniform is a
representation of that purpose.
4. It definitely wouldn’t have the same impact, I wouldn’t feel as safe certainly.
5. Maybe not less powerful, ‘cause we would still have the same rights wouldn’t we?
But I think we’d lose respect, people respect the uniform and what it represents, not
the people wearing it.
6. Like I’ve got a job to do. I know I’m at work when I put it on, obviously, but it’s like
right, get your game head on now.
7. I always take it off straight away, ‘cause then it’s like I’ve finished work, I don’t want
it to encroach on my life outside work.
8. I don’t agree with it, more to do with safety though. It’s not safe for like you’re
family. I still live with my mum and dad and my grandparents live there too at the
moment and I wouldn’t wanna put them in any sort of danger. My parents don’t agree
with my job anyway so they wouldn’t like to see the uniform at home.
9. It wouldn’t really bother me. At work, we’re just a number anyway and that’s fine by
me.
10. Erm, I don’t think it would work. The reason why the police are so powerful is
because it is what the public is led to believe. The uniform is a good representation of
us, people know the uniform they know what we do. People like sameness, stability,
they want to things to stay the same maybe.
11. I suppose yeah, I wouldn’t feel as safe if I wasn’t wearing it.
12. Not really, apart from my family no one knows what I do, it would cause a lot of
aggro in our community. My parents are quite traditional and weren’t happy about it.
They would have preferred me to settle down and have children but I’m only 25, I can
do all that later.
13. No not really, I have only two proper friends here, both girls. I don’t really mix with
the men, I don’t like a lot of them, they’re pigs! I don’t really have much trouble with
sexism, it’s definitely more to do with race. I was born here, but obviously my skin
tone doesn’t help matters, I’ve heard comments, like really nasty racist comments, I
did report it but nothing got done, maybe they did get talked to but it’s more sneaky
behind my back now. I certainly haven’t told my parents, they would make me quit
straight away. I try and ignore it but it’s frustrating at times. I was offered a headscarf
when I first started but I said no, it’s hard enough being a girl in here without
alienating myself further with that. I’m not a practising Muslim anyway as much as
my parents would like it. I think it’s good that they do give you that choice now, I
know it’s a recent change.
14. Don’t think it makes a difference.
15. See Q12.
16. It is important to me. I’m honoured to wear it.
17. See above.
18. Nobody knows in the area, and I don’t work anywhere near my area, so doesn’t really
make me feel isolated as such.
19. (laughs) well I’m the good little Muslim girl at home, and obviously those traditional
values get left at home. It’s like I’ve got two personalities but that’s more for the
benefit of my parents than me personally.
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20. Not hard at all. Although I do think about work a lot when I’m at home, it’s too hard
not too, I can’t talk about it, apart from ‘yeah work was fine Mother’, they don’t want
to talk about it and neither do I.
21. Being stereotyped myself, as much as it’s unwise to admit that the police are racist,
you can’t tar everyone with the same brush. There are some lovely people that it
doesn’t make any odds too so if I did that, I’d be justifying what some people do to
me, how they treat me, so I try and meet every situation with an open mind.
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Appendix Five:
A 100 Years of the Police Uniform
1920s
1940s 1960s
1980s 2000s
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