Balya Ibnu Mulkan (14522068) - Kukuh Faedlur Rahman (14522125) - Muhammad Firdaus Saputra (14522265) Supply Chain Management - A Class
Balya Ibnu Mulkan (14522068) - Kukuh Faedlur Rahman (14522125) - Muhammad Firdaus Saputra (14522265) Supply Chain Management - A Class
Balya Ibnu Mulkan (14522068) - Kukuh Faedlur Rahman (14522125) - Muhammad Firdaus Saputra (14522265) Supply Chain Management - A Class
3. What additional information would you require if you were in Dennis Kwoks place?
Based on the case said that past low-cost ME2001 model would work well and then
unexpectedly become defective and do not know the causes. It is not a suitable response and
confirmations the lack of testing and R&D. Company would need systematic testing for
product quality before continue the business.
4. What other issues related to this problem are of concern to supply management?
Jeff was not happy if Burton was a single source for this product. The firm should open up
market competition that probably will get a better price, delivery time, or better quality overall.