Beena Yadav Resume 2016
Beena Yadav Resume 2016
Beena Yadav Resume 2016
Perceptive and dynamic professional with 7.7 years of experience offering over 5 years of qualitative experience mainly in
Recruitments, Client relationship management, Operations, Project management, .
Presently associated with Vision Beyond Resources, Lucknow as Manager (Recruitment Services).
Skilled at Sourcing , Screening & Project management. Gained hands-on experience in completing a portal-database /Network
/ Market Mapping candidate search.
Strong knowledge of hierarchical structures, Functional Domains (IT/ HR/sales/ operations) KRAs, Technical Skills, Job
Role and Career Progressions, in a variety of industries ( IT, ITES /Analytics/ Ecommerce/ Market Research /FMCG/Retail
Industry).
Skilled at recruitment across organizational hierarchies and domains; ensuring high delivery TAT and quality.
Domain knowledge in understanding a client's business and its culture, as well as the career aspirations and expectations
of a potential candidate. Hands-on experience in receiving & consulting on client resourcing briefs and communicating details
to relevant candidates.
Industry exposure:- IT, ITES, Analytics ,Retail, FMCG, Ecommerce, Startups ,Oil & Gas etc.
A self-learner, with excellent presentation & training skills and abilities in effectively articulating ideas with internal / external
clients.
Skill Set
Client Engagement
Multiple Industry Knowledge for Skills / Roles / Hierarchies / Career Progressions, etc.
Campus Hiring
Facebook, Bullhornreach.
Google.
Posting openings
Websites
Networking
Employee Referrals
Walk-in drives
External Vendors
Company Mapping
on
Company
Groups
Positions Handled
Technical
Web Technologies
Microsoft Technologies
Languages
Data Warehousing/BI
ERP technologies
Database
Major Clients Managed:- Genpact, HCL Technologies, WNS, PWC,Aptify,Ola cabs, IBS software, Altruista healthcare
etc.
MD Added Value (Market research), Mumbai
CEO Media Company
IT Security Engineer PSG Group, Russia
Head Marketing- TPG
VP, Engineering- Genpact
AVP, Cloud- Genpact
AGM, Broadcasting- HCL Technologies
Program Manager( Broadcasting)- HCL Technologies
Store Manager-Bharti Walmart
Client Partner- Analytics firm
VP IT Training Genpact
AVP, Oracle SCM- Genpact
Insight director IMRB
VP IMRB
Group business director IMRB
Head Sales HT Burda
Head Marketing- TPG, Retail
SR Project Lead- TPT, Pune
DGM/ GM- Media & Entertainment- HCL Technologies
Professional experience
Employment Details
for
database) to ensure maximum responses to the job. Managing candidate response to the posted job.
Generating more business from existing clients, in form of Farming the account for potential billing.
Worked as Assistant Manager in Kaya Skin Clinic (Venture of Maricos) from 15 Dec 2008 to 1 st August
2009.
Handled Gurgaon center for the higher business output with team size of 8 FTEs.
Handled business tie-ups with corporate, giving day to day business and meeting all Kaya standards to make the
Gurgaon centre as top ranked.
Monthly Business targets, Customer handling and telephonic follow-ups were handled.
Notable Distinctions:
Achieved highest no. of referral / multiple client testimonials, for which received appreciation from the Business
Head.
Fastest promotion in Regional Wing of the department, which catered to senior / experienced clients.
Recognized for consistently achieving Zero Error on the Quality score for center and for consistently over achieving
targets.
Groomed and trained new joinees on products price lists and making them work on target achievements.
Worked as Executive (Operations) CMI, BFSI in IBM Global Business servicesfrom 10th March, 2008 to 1st
Dec. 2008.
Role: Customer Support Process: U.S , CMI ( CITI BANK)
Worked with the Consumer Line of Businessfor Citi Bank , US comprehending and providing resolution to each and
every query of Customer through the channel of email communication. Basic Objective is to achieve customer Satisfaction
and First Contact Resolution.
CSR [Change Service Request] another Line of Business in Consumer wherein processing the customers request for
addition and removal of specified services from their account. Basic Objective: Customer Satisfaction and First Contact
Resolution
Worked as Sales Manager in VLCC, Gomti Nagar, Lucknow from May 1st, 2006 to July 1st, 2007.
Job Profile:
Achievement of centres sales target by leading & coordinating with the respective team.
To strategies, plan and execute events for creating awareness and enhancing sales on the basis of market
segment focusing on the specific service / product to be promoted in consultation with the Center Head.
Doing Regular follow ups for both in-house and outside clients.
Handling telephonic enquiries.
Work towards process improvement by initiating new promotional activities to enhance the sales.
Taking extra initiatives and organizing events for the company.
Achievements in Career :-
Top Employer of Vision Beyond with 100 % achievement for the year 2011.
Ranked as Top trainee of the Batch in IBM Global in 2007 during training period.
Scored 1st Position in Seminar presentation at UPTEC Computer consultancy Ltd. in June, 2004.
Scored 'A' grade in Programming & Problem solving 'C' Language in DOEACC Exam Jan., 2005.
Presented paper in AIIMS in 2007, ISPENCON was also published in AIIMS 2007 book.
Academia
Professional Courses: