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Product Manager Questions

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Product Manager Questions

1. How many years of product management experience do you have in a


telecom environment and what kind of products have you product managed?
If you also have product marketing experience please describe that
separately.
I have approximately 14 years in various facets of product
management. Most recently, I was with Tekelec, determining
customer requirements, giving product seminars, deciding on new
features, training sales engineers and deciding on future roadmap
requirements. Previous to that, I put together technical training,
developed requirements from C level, engineering and marketing,
developed systems from the ground up by understanding and
working with customers to develop requirements.
I have worked in mainly within wireless telecom and with cable
customers with products such and SMS, MMS, IPTV, Unified
Messaging, (Data/Voice/Video) and similar value added applications.
On the marketing side, I have written a great deal of collateral such
as product feature guides and have done market studies to identify
market requirements.

2. What experience do you have in market and competitive analysis, business


opportunity assessment, business case preparation? Please elaborate.
I have done a great deal of competitive analysis, doing studies of
competitors, SWOT analysis, reviewing of third party market
analysis, writing business cases for new products, showing
customers and sales personnel how products are used to drive
revenue and achieve ROI
3. What knowledge and experience do you have with the following network
technologies and related protocols: IMS, VoIP, IPv4/v6 networking, IPTV,
Broadband Data, Managed Business Services, Carrier Ethernet, VPN?
My Experience is as follows:
IMS With Ericsson, Acision, Perficient, Nokia and Tekelec
VoIP Tech Consultant (Ministery of Finance Saudi Arabia),
Ericsson, Unified Messaging, Acision, uOne product

IPv4 Common to all my positions, I was originally certified as a


network engineer and have taken CCNA course work for IPv6. Have
also worked with IPv6 at Tekelec, as customers are now more
commonly requesting it
IPTV- Did a lot of work consulting Nokia on IPTV, wrote a number of
deep dives on efficiencies of IPTV technology for Nokia
Broadband Data have had experience with this at Ericsson, Unified
Messaging and with Acisions uOne product, sold to cable networks.
Managed Business Services Was responsible Ericsson SMS hosted
system as system engineer responsible for supporting all new and
previous customer requirements
Carrier Ethernet I am familiar with all facets of Ethernet since I have
a background as a network engineer, I have worked with Ethernet
since 1993
VPNs Very familiar with VPNs, Since I worked for AT&T wireless in
1997 I have worked with VPNs getting customer requirements and
provisioning VPNs
4. What knowledge and experience do you have with legacy SS7 voice network
technologies and related protocols?
I am familiar with various SS7 voice protocols such as ISUP, IAM, I
initially had to work with these on the old Octel Serria platforms with
Lucent and Ericsson and with prepaid voice platforms

5. Are you willing and able to read a protocol specification understand it, and
discuss it with the development team? Have you done this before? Please
elaborate.
Yes I have used standards many times, I am familiar with i.e. 3GPP,
ANSI, TIA and others. I have used them many times as reference and
for market compliance issues

6. What experience do you have in Engineering (hardware, software, or systems


development) and/or technical sales?

14 years of non stop experience, as a sales engineer / technical product


manager developing requirements for customers needing solutions in
the mobile and cable telecom area

7. Please describe your customer-facing experience (both domestic and


international) in terms of type of interaction, at which level, direct vs. indirect,
etc.
Sampling of Customers:
AT&T Wireless, Vodafone, (Europe), Verizon, TMobile, Western
Wireless, Dobson, Bell Mobility, Claro, France Telecom, Cricket,
Telecom Personnel Argentina, TIM, Telcel, Ameica Movil, Cincinatti
Bell, Dobson, Millicom, Orange, Triton, Quest, Iusacell, Telefonica,
Ericsson (Hosted SMS), Batelco
Charter, Comcast, Time Warner, Cox
Cross Functional Leadership: worked with Leaders of Industry, i.e.
(All Direct) CEOs, Vice Presidents, task forces, committees,
standards groups, user groups, providing cross functional
leadership through recommendations, proposals, innovative
decisions, ensuring that requirements are met in a cost effective and
efficient manner.
8. What is your educational background?
CITY UNIVERSITY, Bellevue, Washington
M.B.A., Telecommunications Management, 1996
UNIVERSITY OF CALIFORNIA, Los Angeles, California
Professional Designation, Microcomputers and Local Area Network
Support, 1993
CALIFORNIA STATE UNIVERSITY, Northridge, California
B.A., Political Science, International Relations (concentration) 1982
Microsoft Certified Professional
Novell Certified Network Administrator
Novell Certified Network Engineer
Certified Microsoft Product Specialist
Tekelec SMS Router & Firewall Training, 2008
Tekelec STP Maintenance and Data Base Training, 2008
CCNA Training Boot Camp, 2007

LogicaCMG SMSC Detailed 2 Cisco IPT Course, 2005


LogicaCMG SMSC Basic Operator Course, 2005
LogicaCMG Business Tools 2.0, 2005
LogicaCMG Messaging Application Router, 2005
Ericsson MMSC System and Administration, 2002
Ericsson Messaging Over IP, Unified, 2001
Dale Carnegie Course, 2001
Lucent Sierra Maintenance, 2001
Intro to Project Management, 1999
Project Management, Kepner Tregoe, 1999
Iplanet Messaging Services Analysis and Planning 5.0, 2002
I
9. Do you have any experience working in an Agile engineering environment as
Product Owner?
Yes, in developing products it was necessary to use the Agile
methodology in developing requirements for customers
10. Why are you looking to leave your current position and what is your interest in
the Tektronix position?
Currently looking for a position due to Tekelec restructuring, Tektronix
has similar products

11. Are you willing and interested in working as an individual contributor for this
position? What are your career goals?
Yes, be the best that I can be in the position

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