Etay Nir

Email me: etaynir1@gmail.com Where: Tel Aviv, Israel Call me: +972 522676000
LinkedIn: https://www.linkedin.com/in/etay-nir/

ABOUT ME
Experienced Product Manager with a proven track record of enabling ideas to products in production. Working with
enterprises, IT organizations and startups. Proficient in aligning customer needs with successful outcomes.
I consider myself as an autodidact, out-of-the-box thinker, and a team player.
My professions are in product lifecycle, Data Analyst, Front end development, UI/UX, People Management, Program
management and Project Management – Agile Methodologies.

PROFESSIONAL EXPERIENCE

Carsu – Head of Product; EMEA. 2024 – Present

• Define and execute a data-driven product strategy aligned with company goals, market needs, and customer
outcomes.
• lead cross-functional programs aimed at Procurement-Ops process improvement and automation
• Prioritize product initiatives based on value creation, driving measurable outcomes like ARR growth, customer
retention, and adoption rates.
• Conduct customer feedback loops and market research to inform product development and maintain
competitive differentiation.
• Work with technical and business teams to define, develop and deploy new tools.
• Develop an aligned strategy including initiatives to establish new and innovative services, and drive performance.
• Optimize product management processes to focus on strategic initiatives, cross-functional collaboration, and
customer engagement.
• Collaborate closely with engineering, customer success, sales, and marketing teams to align product roadmaps
and deliverables.
• Manage budgets and resource allocation effectively, balancing cost efficiency with high-quality delivery.
• Communicate product vision, roadmaps, and priorities to stakeholders, adapting based on feedback and market
shifts.
• Establish performance management, define evaluations and classifications, drive towards long-term strategic
partnerships.
• Understand the business value behind feature requests and create a suitable business case for Initiatives and
Epics if needed.
• Ensuring that projects stay on track to achieve delivery commitments, including problem-solving and trade-off
analysis when necessary.
• Working with the development team and monitoring the progress of projects during the development cycle to
ensure that they have the correct functionality according to the scope.

Sosivio – Product Manager; USA, EMEA. 2021 – 2024

• Product development from concept to production
• Responsible for full product lifecycle, driving prioritization and pre/post-launch execution.
• Define product vision, scope, capabilities. Translate business requirements into technical user stories with KPI’s.
• Work closely with costumers to establish productive and close relationships with key stakeholders.
• Managing a cross-functional team of world-class individuals. Manger of the front-end team with hands on using
design systems and front-end code. Manager of UI/UX team. Work closely with R&D and QA teams.
• Identify product gaps, generate new ideas, influence investment decisions to improve product capabilities.
• Creating cross-company alignment on the translation of product strategy to actionable plans.
• Forecast and track key account metrics.
• Incorporate data, research, and market analysis to create product sales strategies and roadmaps, using data
analysis hands-on tools to shorten development cycles by 30%. Work alongside marketing and strategy teams.
• Structure QBR and business cadence to manage the technological relationship.
• Communicate with key stakeholders and to customers the vision and direction of the product.
• Effectively communicate strategies & trade-offs up to senior leaders and down to development teams.
• Explore growth and sales opportunities within the product portfolio.
Red Hat – Technical Project Manager; Israel, Greece, Cyprus. 2018 - 2021
• Responsible for managing and running complex enterprise and strategic projects.
• Guide project planning, scheduling, monitoring, and reporting activities.
• Responsible for overseeing the production of deliverables from lead POC for all matters to working deliverables.
• Clients and professional team primary point of contact for risk and issue mitigation.
• Work closely with product management, on-boarding team and R&D teams to understand new high-value use
cases.
• Utilizing agile methodologies and industry best practices to expedite delivery and adapt to customer
requirements.
• Collaborate closely with cross-functional teams, both technical and non-technical, to achieve success criteria.
• Standardize the development lifecycle methodology for all projects.
• Working closely with clients to understand the client’s technical ecosystem to build an integrated the company
products within the client’s environments.
• Act as the point of contact between customers, professional team, and major stakeholders.
• Main point of contact with clients to support change management.
• Work closely with the sales teams on project proposals, bids, contracts, estimates, and schedules: contribute to
the project estimation and review process.
• Manage projects while achieving utilization and revenue targets.
• Define financial impact for scope changes within the project and present to the project sponsor, as needed.
• Ensure that relevant team members are trained and proficient in use of Red Hat portfolio to drive better products
adoption.

Triple C – Customer Support Division Manager, Project Manager; Israel. 2015-2018

• Division manager, managing 30 employees, team leaders and support technicians.
• Managing Microsoft Dynamic CRM deployment project to manage the entire interaction activity with Triple C
customers.
• Verify that data documented within internal software systems is entered accurately and in a timely manner by
team members.
• Deploy Company internal BI solution, analyzing employee’s activity to improve customer support response and
quality. Designed reporting format, leveraging multiple database systems, to streamline data used by members of
global product team.
• Deploy “Triple C” IPTV solution, including QA process with 4 different independent systems.
• Primary interface for design group, merchandising and vendors through all stages in the product development
cycle (concept to customer)
• Deploy “Triple C” IPTV NOC that allow online monitoring of end users set top box usage.
• Design & Deployment automation and control systems – deploy online self-support portal for the Company's
customers, with self-communication system and auto response to the Company's customers without requiring
intervention of a human factor.
• Deploy IP Telephony solution - design and deploy end to end solution to the customer support center. Negotiate
pricing, quantity, and lead-time delivery terms for key product inputs from factories, producers, and suppliers.
• Marketing and advertising of the company ISP & IPTV products
• Budget management, Responsible for overall costing of each component of the product to gain year-on-year
increase in gross profit.
• Intensive communication with suppliers in Israel and abroad.

EDUCATION
Hebrew University of Jerusalem; Data Analyst | 2023
John Brice Institute; Chief Information Officer (CIO) | 2021
Technion; PMP certification | 2021
Tel-Aviv University; Biology | 2011

SKILLS & INTERESTS

Interests: Technology applications and products, Triathlon, SCUBA diving, Sailing.
Languages: Native Hebrew; Fluent in English; Conversation in Italian.
Technical: Scrum & agile methodologies, PMO, Jira, MySQL, Tableau, Python, Excel, React.js, JavaScript, HTML, CSS,
Figma, Salesforce, Dynamic365.