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Resume Daniel Encinas

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Daniel Antonio Encinas Boyer

Av. Perù 4742, Callao, Perù E-mail: danielencinasb@hotmail.com


Phone: +51961772369

WORK Norwegian Cruis Line April 2022 — December 2022


EXPERIENCE Assistant Waiter
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to asses food and beverage
needs.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround
and guest flow.
Bussed and reset tables to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for hot station.

Tambo Hotel y Restaurante February 2009 — December


2020
Cashier - Waiter
Provided correct change to customer while following cash handling policies and
procedures.
Greeted over 100 customers per day and communicated effectively to obtain accurate
orders.
Resolved customer complaints independently or with aid of supervisor.
Made change and issued receipts or tickets to customers for each transaction.

Saga Falabella February 2001 — December


2008
Sale Assistant
Balanced and organized cash register by handling cash, counting change and storing
coupons.
Greeted costumers, helped locate merchandise and suggested suitable options.
Used POS systems to process sales, returns, online orders and gift card activations.
Approached browsing customers to initiate conversations to determine buying
preferences.

QUALIFICATIONS Bilingual Organized Dining Room Attendant offering 12 years of demostrated success in
food service enviroments. Highly skilled in providing excellent guest service catering to
seating preferences and special requests to foster customer satisfaction. Enthusiastic
and personable with strong foundation of service industry expertise.

EDUCATION English January 2018 — December 2019


Instituto Peruano Britanico

Daniel Antonio Encinas Boyer 1


Business Management April 2008 — June 2008
Instituto Maria Araoz Pinto

Graphic Design April 2007 — June 2007


Instituto Maria Araoz Pinto

SKILLS Customer Needs Assesments


Guest Relations
Dining Customer Service
Table Preparation
Dining Room Organization
Cash Handling
Adaptable and Flexible
Safety and Sanitation
Restaurant Operation

Daniel Antonio Encinas Boyer 2

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