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Miranda Istinari Frontliner Resume

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MIRANDA ISTINARI

South Jakarta, 12430


0813 8693 2616 | mirandaistinari.04@gmail.com

 linkedin.com/in/miranda-istinari

Objective

Tourism graduate with a proven track record of success across multiple industries, including retail fashion, food
and beverages, and travel agencies. Skilled in direct customer service, POS cashier operations, and inventory
management. Committed to delivering outstanding service and optimizing operational efficiency. Eager to leverage
my diverse experience and passion for excellence to make valuable contributions to a dynamic team environment.

Experience

Oysho December 2023 - March 2024


Responsable Supervisor
Conduct regular meetings with team members to discuss goals, provide updates, and address any
challenges or concerns.
Utilize data analysis tools and reports to track key performance indicators (KPIs) and make data-driven
decisions to drive business growth and profitability.
Lead by example and demonstrate strong leadership qualities, including effective communication, problem-
solving, and decision-making skills.
Foster a positive work environment that promotes teamwork, collaboration, and open communication
among team members.
Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for
innovation and stay ahead of the competition.
H&M October 2020 - November 2023
Sales Advisor
Engaged with customers enthusiastically to drive sales
Educating customers about product specifics. handling inquires for set up at special occasions.
Maintained up-to-date product knowledge by participating in product and vendor training
Ran POS register, accepting cash and credit card payment and handle customers exchange
Create and execute daily and weekly sales report for the field sales
Burger King September 2018 - Mei 2020
Part Time
Handle the transaction and do large order transaction.
Door to door promotion.
Managing events catering propose to agency.
Ran POS register, accepting cash and credit card payment.
Elodie Restaurant December 2017 - January 2018
Waitress
Collaborated with kitchen staff to ensure accurate and timely preparation of orders.
Maintained cleanliness and organization of dining areas to uphold hygiene standards and enhance the
overall dining ambiance.
Prepared service equipment and set tables for dining experiences.
Took customer orders and delivered food and beverages in a timely manner, ensuring exceptional service.
Presented offers about new menu items and signature dishes to enrich the dining experience, contributing
to customer satisfaction and loyalty.
Sumoboo June 2017 - December 2017
Waitress
Collaborated with kitchen staff to ensure accurate and timely preparation of orders.
Maintained cleanliness and organization of dining areas to uphold hygiene standards and enhance the
overall dining ambiance. Prepared service equipment and set tables for dining experiences.
Took customer orders and delivered food and beverages in a timely manner, ensuring exceptional service.
Presented offers about new menu items and signature dishes to enrich the dining experience, contributing
to customer satisfaction and loyalty.
TX Travel July 2016 - October 2016
Internship Staff Tour and Ticketing
Collaborated with team members to plan and sell transportation, accommodations, and other travel services
to clients.
Prepared and distributed promotional materials, including brochures and digital content, to effectively
market itinerary tour packages.
Assisted in customer service duties, addressing inquiries and providing assistance to clients before, during,
and after their travel experiences.
Supported administrative tasks such as data entry, filing, and scheduling to ensure smooth operations
within the company.
Education

SMKN 1 Bandung 2014-2017


Tourism
26.37

Skills

Trend Analysis and Sales


Teamwork and Collaboration
Customer Service
Handling money and transaction
Able to write or speak in English
Ms. Office

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