Emmanuel Mahachi

Sales Consultant
Established Sales Consultant with exceptional success in B2B, door to door, retention, inbound and
outbound, cold calling and retention working for various blue-chip clients. My skills also lie in exceeding
KPIs with a proven track record, converting leads to sales, customer focused, capturing notes on CRM,
team player, assisting with business operations, nurturing sales team, building client relationships and
growing client database. With my discipline, commitment, eagerness to learn and ability to grasp things
fast, I am more than confident that I will be a great asset to any company that I work for. I am looking for a
company to utilise my skills, where I can grow and develop to become a future leader within the
organisation.

Contact Work History

Address 2021-10 - Student Recruitment (Sales Consultant)

Beaconsfield, VIC 3807 Current
Hader Institute Of Education, Southbank, Victoria
Phone Used consultative sales techniques to understand
045-023-9154 customer needs and recommend relevant

E-mail products and services

demahachi@gmail.com Maximized customer retention by resolving issues

quickly
Maintained sense of urgency in answering
Skills customer questions and requests through email or
voice messaging
Sales & Customer Service Oversaw daily outbound calls to identify services
that address primary needs
Interpersonal and
Communication Created detailed sales presentations to
communicate product features and market data.
Closing Experience
2022-03 - Sales Consultant
Problem Solving 2022-09
GT Solar, Melbourne, VIC
Complaint Handling Prepared analyses of customer's current and
projected electrical usage, demonstrating
Lead Prospecting &
financial return on investment via new system
Handling
introduction
Computer Literacy Responded to customer inquiries and questions
with urgency
CRM Managment Produced quotes, proposals, contracts and
government applications as part of sales process
Objection Handling
Face to Face (B2B & D2D) Maximized customer retention by resolving issues
quickly
Exceptional Written and
Discussed solar benefits with customers and drew
Verbal
comparisons with power company rates and
Adaptable to Change drawbacks
Kept summarised records of customer
Leadership
interactions.

2021-09 - Sales Consultant

2021-12 Lemon Wedge Pty Ltd, Melbourne, VIC
Followed detailed sales script to communicate
product features and market data
Used consultative sales approach to understand
customer needs and recommend relevant
offerings
Handled high-volume outbound and inbound
operations through various client management
software systems and computer programs (dialing
110 leads a day on average) allowing for a high
conversion rate
Utilised CRM database to manage customer
data, log calls and other activities and generate
reporting to deliver actionable insights and
develop sales pipeline.

2021-04 - Sales Consultant

2021-08 Tradius, Melbourne, Victoria
Originated and cultivated strong relationships
with prospective clients by strategizing aggressive
outbound calling campaigns
Leveraged CRM database to manage customer
data, log calls and other activities and generate
reporting to deliver actionable insights and
develop sales pipeline
Trained and mentored new telemarketers on best
practices, communication strategies and
performance standards
Cold called and conducted face-to-face sales
calls with C-level executives and directors in
assigned sales territory
 Sales Manager
Marley Spoon Australia, Melbourne, Victoria
Generated revenue for Marley Spoon through
door to door and business to business campaigns
with lead generation and same day lead closing
Led sales team to exceed quarterly sales goals
Consistently achieved and transcended required
key performance indicators
Developed and delivered engaging sales
presentations to convey product benefits
Led regular team meetings to keep sales
personnel motivated with tips, techniques and
relevant information.

2020-10 - Sales Consultant

2021-01
Sumo Energy Australia, Sydney, New South Wales
Conducted face-to-face sales calls with C-level
executives and directors in assigned sales territory
Trained and managed a team of five people to
achieve required key performance indicators,
through lead generation and same day lead
closing
Applied knowledge of market and full range of
innovative and unique products to meet
customer needs, expanding company's customer
base.

2020-06 - Customer Service Assistant

2020-10
Harvey Norman, Sydney, NSW
Listened to customers to identify needs and build
personalized computing solutions
Engaged customers throughout sales process and
followed store procedures to maximize
satisfaction
Built strong relationships with store customers
based on knowledgeable support for diverse
computer needs
Conducted product demonstrations to highlight
features and redirect objections to positive
aspects
 Assisted with computer repair and upgrade
orders for customers
Trained store associates on computer products,
technology and service offerings.

Education

2019-01 Higher School Certificate

Kellyville High School - Sydney

2021-06 Storm Group Australia Mentorship

Program MMD1, MM2, MM3
Marketing Techniques, Management Training and
Development Opportunities (MMD)