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WOLAITA SODO UNIVERSITY

COLLEGE OF INFORMATICS

DEPARTMENT OF INFORMATION TECHNOLOGY

INTERNSHIP REPORT ON WOLAITA SODO UNIVERSITY ICT SYSTEM

A REPORT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF SCIENCE IN

INFORMATION TECHNOLOGY FOR THE SUBJECT OF INTERNSHIP INFORMATION TECHNOLOGY

PRACTICAL ATTACHMENT.

BY
Damene

INSTRUCTOR; - ----------------------
APRIL, 2024
WOLAITA SODO, ETHIOPIA
CHAPTER ONE
CHAPTER 1
1.1. INTRODUCTION

I have performed my summer field practice at Awash Bank from July 17_ August 15,2023 G.C
Academic year. During this training, I have learned and practiced numerous knowledge and
skills about wired network configuration and installation in Awash Bank Internship is a program
that allows students to get practical knowledge from the working environment as well as to
experience the ability to work with people. It enables us to put into the skill, technique, and
knowledge that are important for success in our future work. As the main purpose of this
internship is, to create a linkage between the theory and practical issue I have gained different
practical knowledge in networking. Thus, this document contains all the basic information about
my work experience, basic information about the organization I stayed, how I get oriented on my
work, my duties and responsibilities, recommendation for the internship and other topics.

This report focuses for the most part on the major project and the smaller project are more briefly
described. The conclusion section provide a summar of key conclusion derived from my
internship experience.
CHAPTER 2
OVERVIEW OF THE ORGANIZATION
2.1 BACK GROUND OF ORGANIZATION
Awash Bank, Ethiopia’s pioneering private bank, was established on November 10, 1994 after
the downfall of the socialist regime. The Bank was established by 486 founding shareholders
with a paid-up capital of Birr 24.2 million and started banking operations on Feb. 13, 1995. Since
embarking operation, the Bank has registered remarkable growth. Notwithstanding global and
domestic challenges, Awash Bank has exhibited a superior operational and financial
performances among private banks operating in Ethiopia. Awash Bank is currently working
towards strengthening its capital base, technological capabilities, human resources and customer
base.
Our name derives from the Awash River, which is extensively used in Ethiopia for small to large-
scale irrigation schemes, hydroelectricity generation and for industrial activities. By that token,
the tagline “nurturing like the river” implies Awash Bank’s immense contribution to the country’s
socio-economic development. We also serve the population by encouraging the habit of saving,
the provision of credit facilities and facilitating efficient and fast payment systems.
One of the core values of our bank is accessibility. We always strive to improve our accessibility
by means of different service delivery channels. Currently, we are the most accessible private
bank in the country, with a large footprint of extensive branch networks. In addition to branch
networks, we provide our customers the convenience of 24/7 service through ATMs, point of sale
terminals, internet, mobile and agency banking.
Corporate social responsibility lies at the heart of Awash Bank’s activities since its establishment.
The Bank’s intent is to change the socio-economic situation of the communities within which it
operates by ploughing back funds to improve education, health and the environmental and social
wellbeing of the disadvantaged strata. The positive impact of our activities is clearly indicated in
the number of elementary schools built in collaboration with NGOs, the health facilities
improved and the trees planted in different parts of the country and the like.
Our success is measured by realization of our organizational goals and the objectives specified in
our strategy. In this regard, we have crafted a 10-year strategic roadmap with the theme
‘Transforming AIB: Vision 2025. It has ambitious financial and non-financial targets.
Nevertheless, our performance so far indicates that the Bank is on the verge of attaining those
targets much before 2025. Awash Bank has recorded above average banking industry growth
rates in most key financial performance indicators in the last decade. Indeed, Awash Bank has
recorded the fastest growth rate among private banks operating in the country. We owe this
impressive achievement to the visionary leadership of our Board of Directors, dedicated
management team, committed staff and loyal customers.
2.2 VISION OF AN ORGANIZATION
“To be the first Choice World Class Bank”
2.3 MISSION OF AN ORGANIZATION
“To provide innovative, Competitive and Diversified banking service accessible to the society
with qualified and committed staff in a profitable and socially responsible manner’’
2.4 CORE VALUES OF AN ORGANIZATION

1. Corporate Citizenship

We value the importance of our role in national development endeavor and step-up for
commitment.
We abide by the law of Ethiopia and other countries in which we do business.
We care about society's welfare and the environment.
2. Customer Satisfaction
We strive to excel in our business and satisfy our customers.
3. Quality Service
We are committed to offer quality service to our customers' and aspire to be branded with quality
in the minds of our customers and the general public.
4. Innovation
We encourage new ideas that can improve customers' experience and the Bank's performance.
5. Teamwork
We recognize the importance of teamwork for our success.
we respect diversity of viewpoints.
6. Integrity
We are committed to the highest ideal of honor and integrity.
7. Employees
We recognize our employees as valuable organizational resources.
8. Public Confidence
We understand that the sustainability of our business depends on our ability to maintain and build
up the public's confidence.
2.5. MAJOR PRODUCTS & SERVICES THE ORGANIZATION

Deposit products

• Saving Accounts

• Current Accounts

• Fixed term Accounts

• Special Saving Account

Special Deposit Accounts

• Lucy Women Special Saving Account

• Special Saving Account for Elders

• Smart Children Account


• Student Solution Account

• Investment Solution Account

• Check Payment Solution Scheme

• Wadiah Student Solution Account

• Salary Solution Account

• Provident Fund Solution Account

Digital Channels

• Mobile Banking

• Agency Banking
Banking
CHAPTER 3

3. INTERNSHIP DISCUSSION

3.1 WERE THE OBJECTIVE ACHIEVED?

The main objective of this internship is to practice the theoretical knowledge learned in the class
room. The objective were achieved that means I know how to design, configure ,install and
troubleshoot network.

3.2 WHAT SKILL WERE LEARNED DURING THE INTERNSHIP?

During this internship I gained different skills some of this are:-

 Listening skills: These skills enable me to recognize what another person is saying.
They comprise new ways of responding so that the other person feels his troubles and
feelings have been understood. And I respond immediate thing to the speaker man.
 Speaking skill: in this skill I can speak to every person for my or his want to fill .

 Conflict-resolution skills: These skills enable me to resolve or manage conflicts


effectively. Especial in my work section during project execution the difference of idea is
obvious so that to overcome such idea overlap as a team a used to different mechanism of
conflict resolution. for the future I will enter into different organization in that
organization different employee is their they may be occur conflict so I can resolve the
problem as I learn during two month intern ship.
 Asking skill: I ask questions so I am sure of the objectives of the team.
 Communication skill: I have improved formal communication skill, with the help of my
associates; I have found many options to develop these skills
3.3 CHALLENGES I EXPERIENCED DURING INTERNSHIP

 The rain is very difficult to go to the organization.


 It is difficult to communicate with my internship supervisor because for first time I am
new to him so I am afraid of him.
 Internship place and my home are far in this case difficult to arrive on time.
3.4 WHAT IS THE OVERALL EVALUATION OF THE INTERNSHIP EXPERIENCE?
The overall evaluation of the experience was very good because I get different knowledge such
as how to design install and configure network and also as I list different challenge during the
internship.
In my opinion the internship was many advantages for me but in some extent it have difficulty
as I list in the challenge of the internship even in finding the company after that to adapt the
weather condition and to communicate with supervisor in the first time.
CHAPTER 4

4. ANALYSIS

4.1 OBJECTIVE OF MY FIELD PRACTICE

The general and specific objectives of the apparent ship are described as follows:-

4.1.1 GENERAL OBJECTIVE

The general objective of my summer field practice is to change my theoretical knowledge of


networking to practical skill adapting real world environment in the bank and solving problem
as much as possible by using our educational knowledge. Another objective of this project is to
organize a proper infrastructure of networking,, reliable and easily maintainable data servers
within the Awash Bank.

4.1.2 SPECIFIC OBJECTIVE

 To understand the general connectivity of the network infrastructure.


 To understand the distribution of network for employee and offices.
 To understand the coordination of each employee and office with ICT network service for
easy controlling .
 To use a proper cable management system which would be easier to enhance or repair
any failure in the future .
 Enables me to compare theoretical ideas learned in the classroom with in the world of
working environment regarding network design and installation.
4.2 SIGNIFICANCE OF OUR SUMMER FIELD PRACTICE

Significance of my summer field practice can listed as follow:

 Changing theoretical knowledge to practical knowledge.


 Acquired additional knowledge on network installation .
 We get work ethics and tolerance with other workers in real world work environment.
 We improve communication and cooperation with our supervisor.
 It motivates me for the future in work environment by increasing our punctuality.
4.3 METHODOLOGIES

4.3.1 DATA GATHERING METHODOLOGY

PRIMARY SOURCE

INTERVIEW:-I have used this technique by directly contacting the organization employees
such as ICT head and network administrator.

OBSERVATION:-by using this technique I observed really what the situation and the general
interconnection of the network is look like.

SECONDARY SOURCE

DOCUMENT ANALYSIS: - I have tried to refer several document which are related to my
document and tried to analyze them.

CHAPTER 5
5.1 STATEMENT OF THE PROBLEM

As we know, customer number is increase from day to day. Due to this, there are many problems
in this district. This are:-

There is also lack of computer skilled man In the organization

There is lack of installation of network in all staff

Lack of network expansion


5.2. ACTIVITIES DURING INTERSHIPS
During Internships I have perform several Activities. Those activities managed through both
Practical activities and Theoretical activities.

5.2.1. PRACTICAL ACTIVITIES


Practical Activities the most activities that we done during stay in the Internships. This activities
more essentially one to develop our experience from theoretical knowledge that we had learned

st rd
from 1 year to 3 year. On those activities we are supported by different material from
network design to crimp the cable to Patch Panel.

Those materials are described below with their functions:

Driller Machine : We used this device for drill the wall in order to connect the trunk.

Fig 1:driller machine

Tester: is an electronic material that checks cable arrangement.

We used this networking tool for:

To test whether a given Ethernet cable is working or not and

To test whether a given Ethernet node is working or not.

To identify the arrangement of the network media.


Fig 2:tester

RJ-45: A registered jack (RJ) is a standardized network interface used for network cabling,
wiring and jack construction. The primary function of registered jacks is to connect different data
equipment and telecommunication devices with services normally provided by telephone
exchanges or long-distance carriers We used commonly as a connector.

All RJ-45 connector has eight pins, which means an RJ-45 cable contains eight separate wires I
n RJ-45 it is a standardized networking interface“45" is refers to the number of the interface

standard.

Fig 3:RJ-45

There are two types RJ. Those are:

1.RJ-45:used for Ethernet connections.


RJ-11: Used in telephone interface that uses a cable of twisted wire pairs and a modular jack
with two, four or six contacts.

Crimping Tools: We used this device for crimping an Ethernet cable after we finish possible
order of the color for straight through and crossover using RJ-45.

The major function for which it is designed is to crimp or connect a connector to the end of a
network cable.

Cutter near the handles that can be used to cut CAT6 cable.

CAT-6

fig 4:crimping tools

Trucking: Is an enclosure usually with a rectangular cross section, and with one removable
or hinged side, that is used to protect cables from damage and dust and water ingress.

We used this device in data communications transmission systems to provide many users with
access to a network by sharing multiple lines or frequencies and also

As the name implies, the system is like a tree with one trunk and many branches. A trunk is used
for a safety of Ethernet cable in some offices and node to the wall.
Fig 5:trunk

Cat-6 cable: We used this cable for data translation between devices. The three most common
types of communication cables are twisted pair, coaxial, fiber optic. Understanding the
differences between the three will shed light on how data travels through each cable, which
ultimately affects your connection and things like speed, latency, security, cost, etc. and also the
differences between UTP and STP is UTP is used to reduce crosstalk or noise while STP is
shielded twisted to reduce electromagnetic interference. to here is a general breakdown of the
three different types of cable systems and what they are capable of:

Twisted pair cables


Fig 6:cat=6 cable

Twisted pair cables are quite literally a pair of insulated wires that are twisted together to help
reduce noise from outside sources. While this does help some, these cables are still very
susceptible to outside noise. Twisted pair cables are the most cost-effective option of the three
but that also brings about lower bandwidth and high attenuation. There are two types of twisted
pair cables:

Fig 7:twisted pair cable

Puncher: We used this tool to punch the UTP cable wires down into the blades built into the jack
of the node. Cat-6 cable: We use cat_6 cable for data translation between devices

Fig 8:puncher
Fisher (expenditure pipe): We used this device to hold screws of different size.
Fig 9:fisher
Cutter: We used to cut different materials of networking such as: cables, trunk and wires.

Network node: in a communications network, a network node is a connection point that can
receive, create, store or send data along distributed network routes. Each network node whether
it's an endpoint for data transmissions or a redistribution point.

Patch panel: A patch panel in a local area network (LAN) is a mounted hardware assembly that
contains ports used to connect and manage incoming and outgoing LAN cables. A patch panel
uses patch cords, a sort of jumper cable, to create each interconnection. Patch panels are usually
attached to network racks, either above or below network switches. Patch panels can be based on
the number of ports they contain, with 48-port, 24-port and 12-port panels among the most
common. Patch panels are also designed for specific cable specifications like cat 5e, cat 6, cat 6a
and cat 7 cables.

5.2.2. THEORETICAL ACTIVITIES INVOLVED

Theoretical activities is prerequisite activities that is performed highlight for the purpose of
remember or as a hint what we done for practical one. Those are:

Cable Arrangement, punching .

there are two types cable arrangement .those are straight through cable arrangement and cross
over cable arrangement.
Straight through Cable

We used this cable to connect different type of network devices where the pins order on one end
follows the 568A pinning order and the other end of the cable follows the same 568A pinning
order. this type cable arrangement used to connect different type of electronic devices such as:

. Computers with switch

. Routers with switch

. Switch with hub

Side B Side B
White orange White orange
Orange Orange
White green White green
Blue Blue
White Blue White blue
Green Green
White Brown White brown
Brown Brown

Cross over cable: We use this cable to connect the same type of network devices where the pins
order on one end follows the 568A pinning order and the other end of the cable follows the 568B
pinning order. That means connecting two pieces of equipment that have the same pin edge on
both ports such as connecting.

.Two computers
.Two routers

.Two switch

.Two PC’s

SIDE A SIDE B
WHITE GREEN WHITE ORANGE
GREEN ORANGE
WHITE ORANGE WHITE GREEN
BLUE BLUE
WHITE BLUE WHITE BLUE
ORANGE GREEN
WHITE BROWN WHITE BROWN
BROWN BROWN

EXAMPLE: Console cable: Rollover cable (also known as Cisco console cable) is a type of
cable that is most commonly used to connect a computer terminal to a switch’s console port. The
main purpose of console cable is to reset and configure the switch by connecting pc with switch‘

Fig 10:Console cable


Steps to punch UTP cable

Make sure the stripper is adjusted properly on a scrap piece of cable.

The Stripper should be adjusted to only cut the jacket to make removing it easier and not nick the
twisted pairs.

Straighten the pairs out completely and lay them over the top of the jack with the order of the
color pattern for wiring.

Keeping the pairs as twisted as possible press the wire into the correct groove with your thumbs.

If you completely straighten the wires to run them through the jack you will risk cross talk
between the pairs.

Using a punch down tool, punch the wires down into the blades built into the jack.

The blades in the jack are designed to work with solid cable, and may not work with stranded
cable.

Make sure the blade is facing the outside of the jack.


Fig 11 :punching
Step to crimp UTP cable

By making cat6 Ethernet cable, the advantage of this Ethernet cable is to transfer the data easily.
To make the cat6 Ethernet cable the following steps are performed:-

Step 1: Strip the cable jacket about 1.5 inch down from the end.
Step 2: Spread the four pairs of twisted wire apart

Step 3: Untwist the wire pairs and neatly.

Step 4: Cut the wires as straight as possible.


Step 5: Carefully insert the wires all the way into the modular connector, making sure that each
wire passes through the appropriate guides inside the connector.
Step 6: Push the connector inside the crimping tool and squeeze the crimper all the way down.

CHAPTER FIVE

5. CONCLUSION AND RECOMMENDATION

5.1 CONCLUSION
To generalize my field practice I understood the real world work environment what it looks like
what challenges can be appear at work. There are a lot of materials I used and seen during
summer field practice for hardware network installation . Some of that are :- switch ,cat6, wall
outlet, cutter crimper, cable tester ,puncher, RJ45 and also to know how to use the material that
used network installation and which material was needed .

5.2 RECOMMENDATIONS

I would like to Recommend practical attachment is good way basic acquired knowledge,
however duration's of the practical one very short in the internships. Because some course
require practices that I had learnt from 1st to 3rd year to cover the theory one into practical.

so I would like to recommend my department be able to develop giving the internship for six
month to develop practical skill of the students and also provide comfortable learning teaching
situation for the student like arrange lab for each batch, making awareness about network
materials and required tools in computer science to get enough skills.

References

 Immediate supervisor
 Employers in the department
 Internet

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