Tpom v2 September2013 Final

TRAINAIR PLUS (TPOM) 9 sept.
2013_COUVERTURES 1-4 2013-09-15 14:32 Page1
TRAINAIR PLUS
Operations Manual (TPOM)
2013 Second Edition
International Civil Aviation Organization

999 University Street, Montréal
Québec, Canada H3C 5H7
www.icao.int/trainairplus
TRAINAIR PLUS (TPOM) 10 Sept. 2013 2013-09-15 14:33 Page1
TRAINAIR PLUS
2013 Second Edition

Published in separate English, Arabic, Chinese, French,

Russian, and Spanish editions by the
INTERNATIONAL CIVIL AVIATION ORGANIZATION
999 University Street, Montréal, Québec, Canada H3C 5H7
For ordering information and for a complete listing of sales agents

and booksellers, please go to the ICAO website at www.icao.int
Second Edition, 2013
Doc 0000, TRAINAIR PLUS Operations Manual (TPOM)

Order Number: 0000
ISBN 000-00-0000-000-0
© ICAO 2012
All rights reserved. No part of this publication may be reproduced,

stored in a retrieval system or transmitted in any form or by
any means, without prior permission in writing from the
International Civil Aviation Organization.
TRAINAIR PLUS
TABLE OF CONTENTS
Chapter 1: INTRODUCTION AND DEFINITIONS 5
1.1 PURPOSE OF THE MANUAL 6
1.2 RELATED MANUALS 6
1.3 DEFINITIONS AND TERMINOLOGY 7
1.4 ACRONYMS 8
Chapter 2: TRAINAIR PLUS PROGRAMME BACKGROUND 9

2.1 TRAINAIR PLUS PROGRAMME OBJECTIVES 10
2.2 FROM TRAINAIR TO TRAINAIR PLUS 10
2.3 PROGRAMME PRINCIPLES 12
2.4 THE ICAO AVIATION TRAINING DIRECTORY 13
2.5 SUPPORTING NEXT GENERATION AVIATION PROFESSIONALS(NGAP) 14
Chapter 3: TRAINAIR PLUS PROGRAMME MEMBERSHIP 15

3.1 BENEFITS OF MEMBERSHIP 16
3.2 MEMBERSHIP CRITERIA 16
3.3 REQUIREMENTS OF MEMBERSHIP 17
3.4 TRAINAIR PLUS CERTIFICATES AND LOGOS 20
3.4.1 TRAINAIR PLUS LOGO USAGE GUIDELINES 21
3.5 LANGUAGE OF COMMUNICATION 23
3.6 PROGRAMME FEES 23
Chapter 4: THE MEMBERSHIP PROCESS 25

4.1 GENERAL 26
4.2 MEMBERSHIP PROCESS FLOWCHART 27
4.3 ASSESSMENT PROCESS 27
4.3.1 APPLICATION 27
4.3.2 PRE-ASSESSMENT 28
4.3.3 ON-SITE ASSESSMENT 28
4.3.4 POST-ASSESSESSMENT 29
4.4 ASSESSMENT GUIDELINES 30
4.4.1 ASSSESSMENT CRITERIA AND PROTOCOLS 30
4.4.2 ASSESSMENT SCHEDULE 32
4.5 FOLLOW-UP ASSESSMENTS AND RENEWAL 32
4.6 SUSPENSION AND REVOCATION 33
Chapter 5: STANDARDIZED TRAINING PACKAGES (STPs) 35

5.1 STP DEVELOPMENT BY A TRAINING CENTRE 36
5.2 TRAINING DEVELOPMENT GUIDE (TDG) 36
5.3 WORKFLOW CHART 37
5.4 VALIDATION AND APPROVAL OF STP BY ICAO 38
5.5 IMPLEMENTATION 39
5.6 ADAPTATION AND TRANSLATION 39
5.7 STP ASSEMBLY INSTRUCTIONS 40
5.8 PROCESS FOR ISSUING A TRAINAIR PLUS ICAO
QUALIFIED COURSE DEVELOPER (TP-IQCD) CERTIFICATE 48
Chapter 6: STANDARDIZED TRAINING PACKAGE (STP)

SHARING PROGRAMME 49
6.1 MANAGEMENT OF THE STP LIBRARY 50
6.1.1 WEB-BASED STP LIBRARY 50
6.1.2 EXCHANGE OF STPs 51
Chapter 7: PROGRAMME ADMINISTRATION AND OVERSIGHT 53

7.1 TRAINAIR PLUS PROGRAMME MANAGEMENT 54
7.1.1 AVIATION SAFETY TRAINING (AST) SECTION, AIR NAVIGATION BUREAU 54
7.1.2 TRAINAIR PLUS STEERING COMMITTEE 54
7.1.3 TRAINAIR PLUS ELECTRONIC MANAGEMENT SYSTEM (TPeMS) 55
Chapter 8: PROGRAMME TRAINING COURSES 57

8.1 TRAINAIR PLUS TRAINING COURSES 58
8.1.1 TRAINAIR PLUS Training Developers Course 58
8.1.2 TRAINAIR PLUS Training Instructors Course 59
8.1.3 TRAINAIR PLUS Training Managers Course 59
Chapter 9: TRAINAIR PLUS INTERNATIONAL MEETINGS 61

9.1 TRAINAIR PLUS GLOBAL SYMPOSIUM 62
9.2 TRAINAIR PLUS REGIONAL CONFERENCES 64
Chapter10: TRAINAIR PLUS QUALITY ASSURANCE 67

10.1 QUALITY MANAGEMENT SYSTEM 68
10.2 ISO 9001-2008 REQUIREMENTS 69
CHAPTER 1
INTRODUCTION AND DEFINITIONS
1.1 PURPOSE OF THE MANUAL
1.2 RELATED MANUALS
1.3 DEFINITIONS AND TERMINOLOGY
1.4 ACRONYMS
Chapter 1 - INTRODUCTION AND DEFINITIONS 5

1.1 PURPOSE OF THE MANUAL
1.1.1 Competent personnel are essential to establish, manage and operate safe
air transportation systems. Training of aviation professionals plays a critical role
in achieving safety objectives and ICAO is committed to supporting Member States
in implementing high quality standards in civil aviation training. As outlined
in the ICAO Civil Aviation Training Policy, the TRAINAIR PLUS Programme is a
key element in ICAO’s strategy to achieve this goal. The TRAINAIR PLUS
Programme provides its Members with support for new and existing aviation
training centres through the provision of technical expertise, and quality over-
sight. The result is a cooperative network of ICAO TRAINAIR PLUS Centres that
develop and share high-quality standardized aviation training materials for the
benefit of all Members.
1.1.2 The TRAINAIR PLUS Operations Manual (TPOM) is published primarily

to provide Contracting States, civil aviation training organizations and ICAO per-
sonnel with guidance and information on the operation of the TRAINAIR PLUS
Programme. This manual sets forth the objectives and principles of the Pro-
gramme and details the rules and requirements related to Programme member-
ship, the assessment process, and the development, validation and sharing of
Standardized Training Packages (STPs) and other training material. It also ad-
dresses the administration and oversight of the Programme, including compe-
tency requirements for various training professional levels, information processes
and quality assurance activities.
1.1.3 The rules and operations of the TRAINAIR PLUS Programme, as set forth
in this Manual, supersede any rules and principles that may have been applicable
to the former TRAINAIR Programme.
1.2 RELATED MANUALS
1.2.1 The TRAINAIR PLUS Training Development Guide (Doc 9941) provides
a methodology for competency-based training. It is a guide to the development
of training material in a consistent and systematic manner and also sets forth
training development standards, making it practical for course material to be
shared between participating TRAINAIR PLUS Members.
1.2.2 Manual on the Approval of Flight Crew Training Organizations (Doc

9841) provides information and guidance to licensing authorities and training
organizations on the implementation of Annex 1 and other Annex Standards re-
lated to the approval of training organizations. It describes the process through
which approval is granted to a training organization, the contents of an appli-
cation proposal to become an approved training organization, and the quality
assurance system needed to maintain approval.
6 TRAINAIR PLUS Operations Manual (TPOM)

1.2.3 Procedures for Air Navigation Services (PANS) – Training (Doc 9868)
contains material that provides for the uniform implementation of the training
1
required for pilot licenses and ratings found in Annex 1. This document is com-
plementary to the Standards and Recommended Practices (SARPs) contained in
Annex 1 — Personnel Licensing and specifies, in greater detail than in the
SARPs, the actual procedures to be applied by training organizations in providing
training for aeronautical personnel.
1.3 DEFINITIONS AND TERMINOLOGY
When the following terms are used in this manual or other related
TRAINAIR PLUS documentation, they have the following meanings:
Assessor: A training specialist who is approved by the Chief of the Aviation

Safety Training Section (AST) as having the required competencies to conduct
ICAO TRAINAIR PLUS assessment missions of Members and membership
applicants.
Course Developer: A training specialist who has completed a TRAINAIR PLUS

Training Developers Course (TDC) and has the proven competencies to carry
out TRAINAIR PLUS procedures for preparing a training package.
Further details are set forth in the TRAINAIR PLUS Training Development
Guide (Doc 9941).
International Consultant: Also referred to as an Expert, an International

Consultant provides specialized expertise in the development of a Standardized
Training Package (STP) to the Course Development Unit (CDU) of a Civil
Aviation Training Centre (CATC).
Standardized Training Package (STP): A training package produced in

accordance with the ICAO Training Development Guide (Doc 9941).
TPP Evaluator: A training specialist who is approved by the Chief AST as

having the required competencies to conduct an ICAO TRAINAIR PLUS 3-stage
evaluation of an STP from development to approval.
TPP Instructor: A training specialist who has completed formal training in

instructional techniques and who has the responsibility to deliver a given
course to trainees in accordance with the standards defined for that course.
Chapter 1 - INTRODUCTION AND DEFINITIONS 7

1.4 ACRONYMS
ADDIE Analysis, Design, Development, Implementation, Evaluation

AST Aviation Safety Training Section of ICAO
ANB Air Navigation Bureau of ICAO
ATD Aviation Training Directory
CAA Civil Aviation Authority
CAP Corrective Action Plan
CATC Civil Aviation Training Centre
CDU Course Development Unit
ICAO International Civil Aviation Organization
ISD Instructional Systems Design
LDCs Least Developed Countries
STP Standardized Training Package
STPL Standardized Training Package Library
TDC Training Developers Course
TDG Training Development Guide
TIC Training Instructors Course
TMC Training Managers Course
TPeMS TRAINAIR PLUS electronic Management System
TPOM TRAINAIR PLUS Operations Manual
TPP TRAINAIR PLUS Programme
TPSC TRAINAIR PLUS Steering Committee

CHAPTER 2
TRAINAIR PLUS
PROGRAMME BACKGROUND
2.1 TRAINAIR PLUS PROGRAMME OBJECTIVES
2.2 FROM TRAINAIR TO TRAINAIR PLUS
2.3 PROGRAMME PRINCIPLES
2.4 THE ICAO AVIATION TRAINING DIRECTORY
2.5 SUPPORTING NEXT GENERATION AVIATION PROFESSIONALS (NGAP)
Chapter 2 - TRAINAIR PLUS PROGRAMME BACKGROUND 9

2.1 TRAINAIR PLUS PROGRAMME OBJECTIVES
2.1.1 ICAO has an important role to play in ensuring that the civil aviation
community and especially States have access to the pool of qualified professionals
they need to support the safe, secure and sustainable development of air transport.
ICAO defines training standards and encourages States to harmonize their train-
ing programmes to enhance their aviation personnel’s capabilities to the highest
possible level.
2.1.2 The TRAINAIR PLUS Programme goal is to improve the safety and efficiency
of air transport through the establishment, maintenance and monitoring of high
standards of training and competency of aviation personnel on a world-wide basis
and in a cost-effective manner. The specific objectives of the TRAINAIR PLUS
Programme are to:
• promote the implementation of an affordable competency-based approach
for aviation training;
• streamline, and facilitate the implementation and the development of
the TRAINAIR PLUS methodology used in Standardized Training
Packages (STPs);
• coordinate and supply technical support for Training Developers Courses (TDCs);
• provide quality control throughout the STP development process; and
• operate an international STP sharing system and cooperative training network.
2.1.3 The TRAINAIR PLUS Programme is based on three (3) interrelated tools:
a) development of standardized training material, b) establishment of an inter-
national pool mechanism of training courses, and c) the creation of an interna-
tional sharing network between public as well as private Civil Aviation Training
Centres (CATCs).
2.1.4 The TRAINAIR PLUS Programme addresses all fields of civil aviation ac-
tivities, from basic equipment and systems training supporting new implemen-
tation projects, up to graduate level courses for a variety of civil aviation
professionals. Contracting States, international and regional organizations, air-
lines, airports, air navigation service providers, manufacturers, training and ed-
ucation providers and development organizations are encouraged to actively
support and participate in the new ICAO TRAINAIR PLUS Programme.
2.2. FROM TRAINAIR TO TRAINAIR PLUS
2.2.1 The original ICAO TRAINAIR Programme was launched as part of a

broader UN initiative that provided much needed competency-based training
knowledge, tools and materials to government training providers across multiple
sectors for over two decades. In 2010, ICAO initiated an in-depth review of this

programme and decided upon an upgraded programme to be called TRAINAIR

PLUS. The new TRAINAIR PLUS Programme includes a significantly revised
2
course development methodology, a new approach to the sharing network, and
a self-sustaining budgetary mechanism. In October 2010, the Secretary General
issued Electronic Bulletin 2010/45 encouraging ICAO Member States to consider
this new approach to support the implementation of high quality training.
2.2.2 TRAINAIR PLUS enhances TRAINAIR methodological standards, course

development and related procedures. The following table highlights the new fea-
tures of the TRAINAIR PLUS Programme:
FEATURES TRAINAIR TRAINAIR PLUS
CATC Assessments Simple checklist A comprehensive and structured

assessment using:
l TRAINAIR PLUS Assessment
Guidelines (TPAG);
l Protocol
Questionnaire (PQ) based
on ICAO Docs 9841 and 9868; and
l quality
control system for the
assessment reporting processes.
Development of STPs l Training Development Guideline (TDG/1990) l Training

Development Guide (TDG)
l Nine-phase/report ICAO Doc. 9941
l Three-stage/report
Phase approvals Through TRAINAIR Central Unit (TCU) Through certified TPP Evaluators
managed by ICAO accredited by ICAO
STP validation and Through TCU Through certified TPP Evaluators

technical support
Membership status* STP validated Associate Member:

successful assessment and Corrective
Action Plan (CAP) implemented**
Full Member:
Associate Membership and one
STP validated
Membership costs Free of charge Annual fee to support the comprehensive

development of the Programme
Membership access Government CATC All aviation training centres including

private sector and aviation related
organizations
Membership duration Permanent Renewal every three years (following

assessment) and active participation
* The differences between Associate status and Full Membership are discussed in Chapter 3.
** The assessment process is discussed in Chapter 4. Also see the TRAINAIR PLUS Assessment Guidelines (TPAG).
Table 2.2.2 TRAINAIR PLUS Programme ( continues on next page )

FEATURES TRAINAIR TRAINAIR PLUS
Methodology SInstructional System Design (ISD/1990) ICAO updated TDG (Doc 9941)
competency-based training approach***
Processes and Procedures Centralized through TCU l Shared by Centres based on TPOM
l Certified Evaluators
l Interactive through TPeMS
Core activities Focus on STP development Focus on Training Quality System
Technological development Computer-based training Multimedia, e-learning, simulators
Corporate membership None Industry partnerships
STP sharing pool Free of charge A cost-recovery mechanism to support

STP development by Members
*** The competency-based training approach is set forth in the TRAINAIR PLUS Training Development Guide (Doc 9941).
Table 2.2.2 TRAINAIR PLUS Programme
2.3 PROGRAMME PRINCIPLES
2.3.1 The TRAINAIR PLUS Programme and related activities are governed by
the following principles: cooperation, timeliness, quality, value recognition, pro-
fessionalism, accountability, transparency, fairness, consistency, and cost recovery.
2.3.1.1 Cooperation: The TRAINAIR PLUS Programme is a cooperative system

that seeks to benefit as many CATCs as possible through the sharing and transfer
of knowledge and technical expertise throughout the aviation community on a
world-wide basis.
2.3.1.2 Timeliness: The TRAINAIR PLUS Programme delivers timely, relevant

information and training to its Members at all times.
2.3.1.3 Quality: Internal quality control and quality assurance processes are es-
tablished and implemented by AST to the systematic and objective delivery of all
products of the TRAINAIR PLUS Programme and enhance customer satisfaction.
2.3.1.4 Value recognition: While new cost recovery mechanisms have been in-
troduced, the Programme offers value to Members by providing courses that are
material dependent and fully validated by skilled, competent evaluators. STP fees
contribute to value recognition.

2.3.1.5 Professionalism: TRAINAIR PLUS activities including delivering train-

ing courses, developing STPs and performing assessments are conducted by ap-
2
propriately qualified experts.
2.3.1.6 Accountability: TRAINAIR PLUS Members are accountable for the qual-
ity of the course material they offer to other Members under the supervision of
AST. While the new STP development system is structured to be more autonomous,
Members must ensure that their STPs are current in order to remain Members
in good standing.
2.3.1.7 Transparency: All methodological aspects of the programme including

the assessment process are available to interested training centres and parties;
however, individual assessment results are kept confidential between ICAO, the
assessed training centre and the concerned Civil Aviation Authority of the State.
2.3.1.8 Fairness: The TRAINAIR PLUS Programme promotes fairness in all as-
pects of its activities from evaluation of facilities during the Associate Membership
assessment process to the sharing of STPs available through the STP Library.
2.3.1.9 Consistency: TRAINAIR PLUS assessments are conducted in a consistent

and objective manner through the training and approval of assessors, the provi-
sion of guidance material contained in this manual, and the application of in-
ternal quality control processes. While individual Members are responsible for
updating their STPs, the Programme reserves the right to eliminate STPs that
are not current. Although the owner retains the rights to the course material, the
course will no longer be considered an STP.
2.3.1.10 Cost recovery: The TRAINAIR PLUS Programme is operated on a cost-

recovery basis with all technical support costs covered by Members.
2.4 THE ICAO AVIATION TRAINING DIRECTORY
2.4.1 The ICAO Aviation Training Directory (ATD) is an essential component of

the TRAINAIR PLUS Programme. The Directory has undergone a significant over-
haul in order to promote a larger and better-connected international aviation
training community. The ATD provides aviation training centres with enhanced
visibility enabling them to reach aviation training stakeholders from all ICAO
Member States.

2.5 SUPPORTING NEXT GENERATION AVIATION

PROFESSIONALS (NGAP)
2.5.1 ICAO has launched significant initiatives to support the Next Generation
of Aviation Professionals (NGAP) in order to ensure that a sufficient number of
qualified and competent aviation professionals are available to operate, manage
and maintain the international air transport system in the future. The TRAINAIR
PLUS Programme strongly supports NGAP strategies by:
• increasing the availability of highly qualified and required human resources;

• facilitating access to quality aviation training;
• providing reliable human resource data to support training needs and
capacities;
• enabling and supporting the use of a competency-based approach in
developing training; and
• promoting best practice methods and standards to demonstrate compliance
with regulatory requirements, Standards and Recommended Practices (SARPs)
and national regulations.

CHAPTER 3
TRAINAIR PLUS
PROGRAMME MEMBERSHIP
3.1 BENEFITS OF MEMBERSHIP
3.2 MEMBERSHIP CRITERIA
3.3 REQUIREMENTS OF MEMBERSHIP
3.4 TRAINAIR PLUS CERTIFICATES AND LOGOS
3.5 LANGUAGE OF COMMUNICATION
3.6 PROGRAMME FEES
Chapter 3 - TRAINAIR PLUS PROGRAMME MEMBERSHIP 15

3.1 BENEFITS OF MEMBERSHIP
3.1.1 Members of the TRAINAIR PLUS Programme enjoy the benefits of being
part of an established international cooperative network of civil aviation training
organizations and centres. Through the international sharing network, Members
have access to all Standardized Training Packages (STPs) prepared by other
Members and can import and adapt STPs to meet their local conditions.
3.1.2 Through the TRAINAIR PLUS Programme, Members can progressively

upgrade their curriculum by applying the TRAINAIR PLUS course development
methodology and accessing a pool of validated STPs.
3.1.3 The TRAINAIR PLUS Programme provides a forum that supports coop-
eration among Contracting States and a programme for Members to exchange
training best practices. Members are invited to participate in all TRAINAIR PLUS
events as well as other relevant ICAO activities.
3.1.4 Full and Associate Members may use the TRAINAIR PLUS and ICAO logos
on their publications and letterheads. However, TRAINAIR PLUS and ICAO logos
should not be used on course certificates for courses that are not STPs. A certificate
will be issued electronically by ICAO to the CATC for each course participant for
all TRAINAIR PLUS courses and courses using STPs. A reference code will allow
the tracking and reporting of all training activities.
3.2 MEMBERSHIP CRITERIA
3.2.1 The TRAINAIR PLUS Programme is open to all CATCs throughout the
world, provided they have the capability to prepare course materials according
to the TRAINAIR PLUS methodology based on Doc. 9941. The cooperative system
provides three categories of membership:
• Associate Members: organizations that use but do not develop STPs;
• Full Members: training organizations that both develop and use STPs; and
• Corporate Members: industry organizations that wish to participate
in the various TRAINAIR PLUS activities.

3.3 REQUIREMENTS OF MEMBERSHIP 3

3.3.1 In order to qualify as an Associate Member, a training organization shall:
• undergo a successful TRAINAIR PLUS assessment and implement fully the
Corrective Action Plan (CAP)to the satisfaction of ICAO;
• designate a focal point for all TRAINAIR PLUS activities;
• pay the TRAINAIR PLUS Associate Member fees;
• agree in writing to abide by the rules of the Programme as described
in this manual;
• use at least one STP per year;
• agree to follow-up assessments every three years; and
• participate, on a regular basis, in TPP regional and global activities.

3.3.2 In order to qualify as a Full Member, a CATC shall:

• establish and maintain a Course Development Unit (CDU) with active
course developers who have successfully completed the Training
Developers Course (TDC);
• pay the TRAINAIR PLUS Full Member fee;
• develop a first STP;
• produce at least one validated STP every three years;
• consistently update the STPs it has originated; and
• participate, on a regular basis, in TPP regional and global activities
(e.g. ICAO TRAINAIR PLUS Global Symposium, Regional Conferences,
Steering Committee Meetings, etc.).

3.3.3 In order to qualify as a Corporate Member, a company shall:

• agree in writing to abide by the rules of the Programme as described
3
in this manual;
• contribute to the programme by making available on a bilateral basis
relevant resources such as non-STP courses;
• designate a focal point for all TRAINAIR PLUS activities;
• pay the TRAINAIR PLUS Corporate Member fees; and
• participate, on a regular basis, in TPP regional and global activities.
3.3.4 A training organization is considered a Full or Associate Member

only once the assessment process is completed, payment is made, and the
conditions for the membership level sought are met. An organization seeking
TRAINAIR PLUS membership cannot extend its membership to any activity
made in association with any other non - TRAINAIR PLUS organizations.

3.3.5 The following table summarizes the membership requirements and

benefits for Members, taking into account that a number of Members of the
TRAINAIR PLUS Programme have also been members of the former ICAO
TRAINAIR Programme (until December 2012):
MEMBER TYPE IDENTIFICATION REQUIREMENTS BENEFITS
TRAINAIR PLUS TRAINAIR PLUS l Successful assessment l No need to complete an STP

Associate Member Associate Member l Annual fee l Access to new TRAINAIR PLUS documents
l Re-assessment every 3 years l Technical assistance for course
l Use an STP at least once a year development and improvement
of conventional course
l Access to private internet portal
l Access to the new TRAINAIR PLUS
Training Developers Course (TDC)
l Access to STP Sharing Pool
RESTRICTIONS:
l Observer-only in TRAINAIR PLUS
conferences
l Fees are higher for Associate Members
TRAINAIR PLUS TRAINAIR PLUS l Associate Member l Access to new TDG

Full Member Full Member l Develop STP with new TDG l Prepare courses using new TDG
l Annual fee
l Access to STP Sharing Pool
l Re-assessment every 3 years
l Access to private internet portal
l Voting rights in TRAINAIR PLUS conferences
l Potential revenue generated by STP sharing
l Access to new TRAINAIR PLUS Training
Developers Course (TDC)
Table 3.3.5 Membership Requirements and Benefits
3.4 TRAINAIR PLUS CERTIFICATES AND LOGOS
3.4.1 TRAINAIR PLUS issues certificates to all participants in courses held by

Members using Standardized Training Packages (STPs) available through the
STP Library. Each certificate displays the ICAO TRAINAIR PLUS logo, the name of
the participant, the name of the CATC and a unique identifier for each certificate.
The certificates are sent electronically to the CATC and must be signed by the
Director of the Centre. The TRAINAIR PLUS logo can be used only on certificates
attesting to the completion of a TRAINAIR PLUS Standardized Training Package
(STP) course. The use of the TRAINAIR PLUS logo on a certificate is reserved solely
for courses conducted using STPs developed by TRAINAIR PLUS Members. The
logo cannot be used on a certificate that is not a TRAINAIR PLUS STP.

3.4.2 TRAINAIR PLUS LOGO USAGE GUIDELINES 3

3.4.2.1 These guidelines will assist TRAINAIR PLUS Associate Members and Full
Members on the use of TRAINAIR PLUS terminology and usage of the TRAINAIR
PLUS logo. It is fundamental that Members respect and apply these guidelines
as this will cement the Programme’s image consistency and further strengthen
the Programme’s branding and international recognition.
3.4.2.2 Purpose: A well respected TRAINAIR PLUS brand image will enable
Members as well as the rest of the TRAINAIR PLUS community to achieve the
following:
• ensure immediate recognition of the training centre as a prominent
participant member of an ICAO network;
• deliver the training centre’s messages clearly and consistently; and
• confirm the Programme’s credibility.
3.4.2.3 Identification: When referring to its relationship within the TRAINAIR

PLUS Programme (TPP), the training centre should identify its status within the
Programme, either as a TRAINAIR PLUS Associate or Full Member. The centre is
encouraged to use this identification in all of its promotional and marketing
documents as follows:
• Website
• Brochures
• Flyers
• Business Cards
• E-mails
• Electronic Signatures
• Certificates (for TRAINAIR PLUS courses only)
• Packaging
• Door Plaques
• Other marketing/promotion documents

3.4.2.4 The Programme provides the centre with a programme membership but
does not provide:
• an endorsement;
• an accreditation; or
• an approval as an ICAO Training Centre.
A centre must not make use of the terminology mentioned in Paragraph 3.4.2.4
in promotional documents in order to avoid jeopardizing the core values and
objectives of the Programme and undermining the authority of the State the cen-
tre represents.
3.4.2.5 Trademark: The TRAINAIR PLUS name using the ICAO logo is a trade-
mark of the ICAO TRAINAIR PLUS Programme which is responsible for defending
against any damaging or confusing uses. While TRAINAIR PLUS Programme
Members are encouraged to use the TRAINAIR PLUS logo in the various contexts
listed in Paragraph 3.4.2.3 in order to fully promote the TRAINAIR PLUS Pro-
gramme and its community and activities, correct usage is paramount because
the logo is an important element of the Programme’s visual identity.
3.4.2.6 Correct use of the logo: The TRAINAIR PLUS logo should be displayed
prominently and clearly to maximize its impact. Allow it to breathe by preserving
a minimum clear space zone around each of the four sides. Use the clear space
zone between the logo and the other graphic elements such as type, images, other
logos and the edge of the pages, to ensure the logo retains a strong presence wher-
ever it appears. Where possible, allow as much space as possible around the logo.
3.4.2.7 The logo must always be displayed at a size large enough to read both
the logo type and the registered trademark. This will vary based on the resolution
of the media it is being used in, but as a general rule the logo circle should be
no smaller than 1 cm (3/8”) or 36 pixels in height. The TPP logo may be posi-
tioned on a pale colour or photographic background. The file for the TPP logo
is available for download in the “Members Only” section of the web site.
3.4.2.8 Incorrect use of the logo: Derivative versions of the TRAINAIR PLUS
logo are not allowed, as they dilute the Programme’s brand identity.
As well, users shall never:
• stray from the colour palette;
• switch the colours;
• use the design on similarly coloured backgrounds;
• rearrange elements of the design; or
• stretch or distort the logo.

3.4.3 Corporate Members may only use the TRAINAIR PLUS logo followed by
the term “Corporate Member” for training activities exclusively.
3
3.4.4 A CATC may not use the logo or its likeness for any other commercial pur-
pose without permission from the ICAO Aviation Safety Training (AST) Section.
3.5 LANGUAGE OF COMMUNICATION
3.5.1 Communications between ICAO and TRAINAIR PLUS candidates or Mem-

bers should preferably be in the English language or in one of the other ICAO of-
ficial languages (Arabic, Chinese, French, Russian or Spanish). It should be
noted that the use of a language other than English may necessitate some delays
due to translation. This requirement applies to any official document requested
by ICAO during the assessment process. It is the responsibility of the training cen-
tre to translate any required documents which are not available in one of the
ICAO official languages.
3.6 PROGRAMME FEES
3.6.1 Fees associated with the Programme include the following:

• Assessment fees
• Annual membership fees
• Fees for the use of STPs
In addition to the payment of an annual membership fee, Members shall be re-

sponsible for paying the costs associated with their assessment. The assessment
fee is comprised of two components: a non-refundable fixed fee to cover admin-
istrative costs associated with the assessment; and a variable fee covering trans-
portation, daily subsistence allowance and transfer expenses for the ICAO assessor.
ICAO will invoice the TRAINAIR PLUS candidate member for these expenses
which will be determined in accordance with applicable ICAO Staff Rules and
United Nations daily subsistence allowance rates. In the event that more than
one assessment is required, additional charges may be levied and will be deter-
mined on a case-by-case basis. All efforts will be made to minimize the costs to
the candidate member. An assessment update is conducted once every three years.
3.6.2 ICAO is committed to ensuring that the TRAINAIR PLUS Programme is

managed and implemented in a cost-effective manner. All Members will be
charged an annual membership fee by ICAO in accordance with the applicable
category of membership. Membership fees are approved by the Secretary General
and will be communicated to all ICAO Members in addition to being published
on the ICAO TRAINAIR PLUS website.

3.6.3 In determining their overall budgets, TRAINAIR PLUS Members may wish
to consider making provision for the following additional expenses:
• provision of a TRAINAIR PLUS Evaluator for STP validation for CATCs
who wish to become Full Members;
• training of Course Developers in a Training Developers Course (TDC); and
• assistance by ICAO or a Subject Matter Expert to help develop an STP.
3.6.4
MEMBERSHIP COST 1st Year 2nd Year 3rd Year 4th Year
In Dollars US Fee Fee Fee Fee
Assessment Fee1 Government owned/operated training centre 10 000 0 0 7 500
Private training centre 12 500 10 000
Assessment Costs Air ticket2 Tbd 0 0 Tbd
Daily Subsistence Allowance (DSA) for 6 days3 Tbd 0 0 Tbd
Annual Membership Fee4 Government owned/operated training centre 15 000 10 000 10 000 10 000
Private training centre 18 750 12 500 12 500 12 500
Corporate Member 20 000 20 000 20 000 20 000
Tbd: To be determined
1. To be paid before the on-site assessment. The Programme entails a reassessment every three years to ensure that the training centre continues to fulfill the requirements of the Programme.
2. Travel for the assessor is governed by the conditions and provisions of ICAO’s travel rules, policies and procedures. Air travel will be by business class if the journey is nine hours or longer,
and by economy class if the journey is less than nine hours.
3. This is an allowance which is intended to account for lodging, meals, gratuities and other expenses of United Nations travellers and is promulgated by the Internation Civil Service
Commission (ISCS) of the United Nations.
4. The indicated annual membership fee is based on the presumption that the training centre will start it's membership as as an Associate Member and become a TRAINAIR PLUS Full Member
in the second year. Subsequently, the annual membership fee will decrease from $15,000 US to $10,000 US (for government owned training centres) and from $18,750 to $12,500 US
(for private training centres) in the second year. Should the training centre remain an Associate Member, the annual membership fee will remain $15,000 US (for government owned
training centre) and $18,750 US (for private training centres).
In addition to the above indicated fees, the training organization should plan for additional expenses such as sending its instructors to a Training Developers Course (TDC) to learn
the methodology to develop Standardized Training Packages (STPs). If the training centre intends to develop an STP, it is strongly recommended working with a TRAINAIR PLUS expert
for the production of its first STP, which entails further expenses.

CHAPTER 4
THE MEMBERSHIP PROCESS
4.1 GENERAL
4.2 MEMBERSHIP PROCESS FLOWCHART
4.3 ASSESSMENT PROCESS
4.4 ASSESSMENT GUIDELINES
4.5 FOLLOW-UP ASSESSMENTS AND RENEWAL
4.6 SUSPENSION AND REVOCATION
Chapter 4 - THE MEMBERSHIP PROCESS 25

4.1 GENERAL
4.1.1 The ICAO Civil Aviation Training Policy and the TRAINAIR PLUS Pro-
gramme require a formal assessment of training organizations that use the ICAO
logo in their training certificates and/or are seeking TRAINAIR PLUS member-
ship. TRAINAIR PLUS membership is only granted after a successful on-site as-
sessment conducted by ICAO confirms that the candidate training centre has
satisfied the requirements for competency-based training, and manages training
in such a way as to effectively support the training and learning development of
aviation professionals. Only following a successful ICAO assessment can an or-
ganization become a TRAINAIR PLUS Full or Associate Member.
4.1.2 AST has a roster of qualified assessors and assessments may be conducted
in English, French or Spanish, as requested by the training centre. Other lan-
guages may be used depending on the availability of assessors. During the on-
site assessment, it is essential that the candidate Member either identifies a focal
point able to communicate effectively in the language used for the assessment
or provide interpretation services.
4.1.3 The TRAINAIR PLUS assessment is linked to a specific location. If an or-

ganization seeking TRAINAIR PLUS membership operates in more than one lo-
cation, the assessment site will be selected by ICAO and the certificate is only valid
for that location.
4.1.4 The ICAO assessment is valid for a period of three (3) years. Follow-up
assessments will be conducted by ICAO at least every three years, or more fre-
quently if deemed necessary in order to ensure that a training organization com-
plies with the terms of the TRAINAIR PLUS Membership. Full payment of
applicable fees and charges for each assessment phase shall be made to ICAO.
4.1.5 If ICAO becomes aware that a TRAINAIR PLUS Member no longer com-
plies with the programme requirements (including technical aspects or failure
to submit fees in a timely manner), ICAO may temporarily suspend the training
centre’s membership. ICAO will advise the training centre in writing of any non-
compliance with the programme requirements and may require that an action
plan be submitted. If no action is taken within the prescribed time, ICAO may
revoke the training centre’s membership and publish the information to those
concerned including all Members.

4.2 MEMBERSHIP PROCESS FLOWCHART 4

4.2.1 The membership process consists of five (5) phases: a) application,
b) pre-assessment, c) on-site assessment, d) post-assessment and e) delivery
of certificates. The following table sets forth the workflow processes associated
with each phase:
Membership Workflow Chart
On Site Post Fully

Application ➧ Acceptance Yes➧Pre-Assessment
(Doc review)
Assessment
(Physical review)
➧ Assessment ➧ satisfactory Yes
(Report production)
➧
➧
CAP Fully
➧
No Implemented
No Assessment fees Accepted
➧
➧
➧
➧
Resubmit
Application
Acceptance Yes ➧ Review
Corrective
Submit
Corrective
Membership fees
➧
Action Plan Action Plan
➧
No No ➧
Not accepted
Yes Request to
STOP Resubmit Associate
Documents
➧
➧
Resubmitted 1 STP developed
and validated
by ICAO
➧
No
STOP
Member
Table 4.2 MEMBERSHIP PROCESS FLOWCHART
4.3 ASSESSMENT PROCESS
4.3.1 APPLICATION
4.3.1.1 Civil Aviation Training Centres (CATCs) seeking membership in the

TRAINAIR PLUS Programme should begin the process by submitting an official
application (available electronically on the TRAINAIR PLUS public website).
Training centres are requested to indicate on the application form whether they
are seeking to become Associate or Full TRAINAIR PLUS Members. The request
must be signed by the most senior officer of the organization or by his/her au-
thorized representative and include the following:
• a letter from the CATC, copied to their Civil Aviation Authority (CAA),
expressing their interest in obtaining ICAO TRAINAIR PLUS membership;

• a description of the CATC that is to be assessed, including a summary of

how the training (or STP) is linked to improving job performance and is
in support of the training objectives of the organization; and
• a non-refundable assessment fee. The amount of the fee is periodically
reviewed and is available on the TRAINAIR PLUS website or by contacting
the AST Section directly.
4.3.2 PRE-ASSESSMENT
4.3.2.1 Upon receipt of the application and the assessment fee, the AST Section
will review all information and documentation provided and decide if the
organization can be considered a candidate for TRAINAIR PLUS membership. If
requirements appear to be met, the AST Section will communicate with the
candidate training centre and coordinate a proposed schedule and timing for the
on-site assessment. An estimate of the cost of the mission (travel expenses and
daily subsistence allowance in accordance with UN Staff rules) for the ICAO
official(s) conducting the on-site assessment will also be provided at this stage.
4.3.3 ON-SITE ASSESSMENT

4.3.3.1 A four (4) day on-site assessment mission to the training centre will be
conducted by an assessor who has been approved by the Chief of AST Section to
conduct assessments. The assessment mission will take place at a time mutually
agreed upon by the CATC and ICAO.
4.3.3.2 The objective of the assessment addresses the components of the applicant
training organization as well as its training and procedures manual, quality
system and its capability to use Standardized Training Packages (STPs) developed
by other Members. In particular, the following areas will be reviewed:
• the organizational structure of the training centre including job
descriptions, organizational diagram, identification of accountable
managers, and clear reporting line for the planning and management
of the training;
• availability of appropriately equipped training facilities;
• the nature of existing course materials, training aids and training devices;
• standards for selection and development of instructional staff;
• availability of the requisite human resources (instructional, secretarial
and support staff) necessary to establish a Course Development Unit;
• availability and nature of physical facilities necessary for a Course
Development Unit within the training centre;
• availability of office equipment, including computers to support course
development and implementation of TRAINAIR PLUS courses; and
• the quality assurance system.

4.3.4 POST-ASSESSESSMENT
4
4.3.4.1 The post-assessment phase encompasses all activities following the
on-site assessment, including the preparation of the assessment report, the vali-
dation of the Corrective Action Plan (CAP) submitted by the CATC, if required,
and the final decision regarding TRAINAIR PLUS membership.
4.3.4.2 Following the on-site visit, ICAO will issue a draft report to the CATC
detailing the findings of the assessment including all observations and recom-
mendations. The definitions of these terms are as follows:
• Observation: (before non-conformance verification). The process or service
does not meet the requirements of the protocol specifications but is not critical
to safety-related matters. An observation does not require a Corrective Action
Plan. The CATC has a period of three years to resolve this matter. If after a
reassessment the Assessor issues the same observation, this will generate
a recommendation.
• Recommendation: (following a non-conformance verification).
The process or service does not meet the requirements of the protocol
specifications and is critical to safety-related matters. The CATC must prepare
a CAP, the CAP must be approved by ICAO and the CATC must implement the
plan as a condition to receive the Associate Membership certificate.
4.3.4.3 The recommendations contained in the draft report form the basis for
the Corrective Action Plan that the CATC develops and submits to ICAO. It must
specify what actions are planned and when they will be implemented. Upon ex-
ecution of the CAP, the CATC must submit clear evidence of full implementation
to ICAO in the form of an implementation report.
4.3.4.4 The final assessment report will indicate one of the following conclusions:
• The TRAINAIR PLUS candidate meets all requirements of the Programme.

In this case, and upon receipt of the annual membership fees, ICAO will
notify the candidate that it has successfully achieved the applicable category
of TRAINAIR PLUS membership. The training centre will receive Associate
status until its first TRAINAIR PLUS STP is developed and approved,
following which it will be accorded Full Membership.
• The TRAINAIR PLUS candidate does not meet the minimum requirements
of the Programme. ICAO will inform the candidate of the corrective actions
that should be implemented in order to achieve TRANAIR PLUS Associate
Membership. The candidate should provide evidence that the Corrective
Action Plan has been fully implemented within a time period agreed upon
with ICAO. Depending on the deficiencies identified, another on-site visit

by an ICAO officer may be required, in which case associated travel and

living expenses will once again be invoiced to the training centre. ICAO will
then assess whether the corrective actions implemented ensure that the
TRAINAIR PLUS Programme requirements are met. If so, and upon receipt
of the annual membership fees, ICAO will notify the candidate that it has
successfully achieved the applicable category of TRAINAIR PLUS membership.
4.4 ASSESSMENT GUIDELINES
4.4.1 ASSSESSMENT CRITERIA AND PROTOCOLS
4.4.1.1 The TRAINAIR PLUS Programme strives to achieve standardization and

uniformity in the scope, depth and quality of the assessments conducted. In order
to ensure that all training centres are assessed in a consistent and objective man-
ner, standardized assessment criteria and protocols have been developed to guide
the ICAO assessors and training centres through the assessment process.
4.4.1.2 The overall objective of the assessment is to evaluate the capability of

the training centre to manage and conduct training courses and use a Standard-
ized Training Package (STP) with an established quality system. The assessment
will examine the following eight (8) critical areas necessary for an organization
to establish and deliver high and consistent standards of training for aviation
personnel:
1. Organizational Structure
2. Integration in the Aviation Structure
3. Facilities and Technology Supporting Training
4. Training Delivery / Training Procedures Manual
5. Review of the Training Records System
6. Instructors
7. Training Design and Development
8. Training Quality Management System
9. Management of Improvement Recommendations

4.4.1.3 The specific areas that the ICAO assessor will examine under each critical
area are set forth in the protocol table below:
4
1 Organizational Structure
Confirm that the centre has the required level of government approval to operate
and has established an appropriate organization, including sufficient human resources,
with supervisory and functional lines of reporting clearly outlined in relevant
organizational charts, and accountabilities and competency requirements specified
for each position.
2 Integration in the Aviation Sector

Analyze the level of integration of the training programme into the operations of the
aviation sector to determine whether training activities are responsive to identified needs.
3 Facilities and Technology Supporting Training

View the centre’s facilities (e.g. buildings, classrooms, instructional facilities, furniture,
computers and other equipment) and assess whether they are sufficient to support
learning objectives and training provided.
4 Training Delivery
Evaluate the quality of training through direct observation and confirm that training
is supported by appropriate lesson plans, training materials and qualified instructors.
5 Review of the Training Records System

Review the system used by the centre for maintaining training records (paper and
electronic) to confirm that records are well-organized, up-to-date and accessible.
6 Instructors
Review how the centre evaluates the appropriate accreditation and performance
of the instructors to ensure that instructors are appropriately trained, regularly
evaluated, and remain current through ongoing training and maintenance of license
requirements, as required.
7 Training Design and Development

Assess the ability of the training centre to support a TPP course with an appropriate
training design and development methodology consistent with the ICAO Training
Development Guide, Doc 9941.
8 Training Quality Management System

Assess the quality management system in place and ensure that there are
well-documented processes, assurances and improvement activities in place.
9 Management of Improvement Recommendations

Assess whether recommendations arising from previous audits/assessments
are appropriately managed and implemented.

4.4.2 ASSESSMENT SCHEDULE
4.4.2.1 The average time allotted by ICAO to conduct of an on-site assessment

is four (4) days by one (1) ICAO assessor, although this may be modified depend-
ing on the size and complexity of the training centre. The following table depicts
an average assessment schedule and the time allotted for covering the various
critical elements and protocols:
TRAINAIR PLUS Assessment Schedule

Date AM PM
Day 1 Briefing with Directorate 1. Organizational 3. Facilities and
and Authorities Structure Technology
Presentation of ICAO 2. Integration in the Supporting Training
Training Policy and Aviation Structure
TRAINAIR PLUS
Programme
Day 2 4. Training Delivery / 5. Review of the Training 6. Instructors

Training Procedures Records System
Manual
Day 3 7. Training Design 8. Training Quality 9. Management of

and Development Management System Improvement
Recommendations
Day 4 Pending items Debriefing Draft Report Discussions
Table 4.4.2 Assessment Schedule
4.5 FOLLOW-UP ASSESSMENTS AND RENEWAL
4.5.1 Follow-up assessments will be conducted by ICAO at least once every three
years, or more frequently if deemed necessary in order to ensure that a training
centre complies with the terms of its TRAINAIR PLUS membership.
4.5.2 During the follow-up assessment, ICAO will use the same processes and
guidelines as followed for the initial assessment of the training centre, and will
provide a report outlining the findings. If the training centre remains in com-
pliance with the established requirements, TRAINAIR PLUS membership will be
renewed in the applicable category.

4.6 SUSPENSION AND REVOCATION 4

4.6.1 If ICAO becomes aware of non-compliance by the CATC with the pro-
gramme requirements, including technical aspects subject to successful assess-
ment or failure to submit payments for fees in a timely manner, ICAO will
temporarily suspend the programme membership. ICAO will advise the CATC in
writing of any deficiencies noted and/or non-compliance with the requirements.
The training centre will be required to submit an action plan acceptable to ICAO.
If no action is taken within the prescribed time, ICAO will revoke the CATC mem-
bership and publish the information for those concerned including all Members.
4.6.2 The following infractions will be cause for suspension or revocation

of membership:
• Non-payment of fees;
• Failure to adhere to the rules of the Programme;
• Inappropriate use of the Programme logo (Only certificates issued by ICAO
for courses conducted by ICAO or ordered through the STP library are
entitled to include the TRAINAIR PLUS logo); or
• Inappropriate use of certificates issued by ICAO for STP courses.
These courses shall only be taught by authorized instructors.


CHAPTER 5
STANDARDIZED TRAINING
PACKAGES (STPS )
5.1 STP DEVELOPMENT BY A TRAINING CENTRE
5.2 TRAINING DEVELOPMENT GUIDE (TDG)
5.3 WORKFLOW CHART
5.4 VALIDATION AND APPROVAL OF STP BY ICAO
5.5 IMPLEMENTATION
5.6 ADAPTATION AND TRANSLATION
5.7 STP ASSEMBLY INSTRUCTIONS
5.8 PROCESS FOR ISSUING A TRAINAIR PLUS

ICAO QUALIFIED COURSE DEVELOPER
(TP-IQCD) CERTIFICATE
Chapter 5 - STANDARDIZED TRAINING PACKAGES (STPS ) 35

5.1 STP DEVELOPMENT BY A TRAINING CENTRE
5.1.1 In order to become a Full TRAINAIR PLUS Member, training centres must
first qualify for TRAINAIR PLUS Associate membership, and then develop Stan-
dardized Training Packages (STPs) in accordance with the TRAINAIR PLUS
Training Development Guide (TDG) (Doc9941).
5.1.2 Training material produced according to the procedures in the TDG takes
the form of a fully documented and tested comprehensive package of training
material which fully reflects the technological requirements relevant to the
course. In the context of the TRAINAIR PLUS Programme, these packages are
known as Standardized Training Packages (STPs), with each STP being issued
its own TRAINAIR PLUS serial number. Each STP contains a step-by-step guide
for the Instructor, all reference material required by the trainee, a full set of tests,
exercises, model answers and scoring keys, as well as all presentation material
used in the course. All STPs are validated to prove their effectiveness and capacity
for replication across international training platforms.
5.1.3 In order to produce STPs, Full Members must establish and maintain a
Course Development Unit (CDU). This necessitates that the Centre retains an ap-
propriate number of qualified and active course developers. TRAINAIR PLUS Full
Members should plan and budget for the ICAO Training Developers Courses
(TDCs) which are held on a regular basis throughout the year, as advertised on
the TRAINAIR PLUS website.
5.1.4 The development of a first STP can be challenging. TRAINAIR PLUS As-
sociate Members new to the programme may require the support of a TRAINAIR
PLUS Evaluator to assist their CDU in completing the development of a first STP.
ICAO strongly recommends this approach.
5.1.5 Upon request by a TRAINAIR PLUS Member, the AST Section may help
provide subject matter technical expertise from the appropriate ICAO section to
assist the CATC’s CDU with an STP under development. This service will be
charged to the CATC. ICAO will provide an estimate of cost for this service.
5.2 TRAINING DEVELOPMENT GUIDE (TDG)
5.2.1 The TDG provides a methodology for the development of competency-

based training courses. This is a guide to the development of training material
in a systematic manner and also sets forth training standards, making it practical
for course material to be shared between participating TRAINAIR PLUS civil avi-
ation training organizations.

5.2.2 The TDG describes in detail the methodology to develop STPs. By applying
this methodology, Members ensure that all STPs meet the same requirements,
5
which results in a harmonized standard of high quality. Only STPs that meet the
TDG requirements will be approved and made available through the TRAINAIR
PLUS sharing network.
5.2.3 The TRAINAIR PLUS STP preparation methodology is based on a system-

atic approach which consists of three principal stages: Analysis; Design and Pro-
duction; and Evaluation. Members are required to provide a phase report to ICAO
at each stage of the process. These reports are analyzed by an ICAO designated
TRAINAIR PLUS Evaluator to ensure that the STP meets the TDG requirements.
Feedback is provided to the CDU including advice on corrective actions.
5.3 WORKFLOW CHART
5.3.1 The following workflow chart shows the three principal stages of STP
development. Further detail on each step is available in the TDG.
• The Analysis stage consists of three main steps: a preliminary study designed
to identify training needs; a job analysis to determine performance and compe-
tency requirements; and a population analysis to gather information about the
target population of future trainees.

• The Design and Production stage includes the design of the course
curriculum; the design of individual modules; and production and
developmental testing.
• The Evaluation stage consists of validating and revising the course,
if necessary, to achieve end-of-module objectives.
Table 5.3 Workflow Chart
5.4 VALIDATION AND APPROVAL OF STP BY ICAO
5.4.1 The CATC follows the procedures set forth in the Training Development
Guide (Doc 9941) through each stage of development to ensure that the training
package achieves the final course objectives. Upon completion, the feedback and
validation is sent to an approved ICAO evaluator as a report for final approval.
ICAO maintains a roster of evaluators for this purpose.
5.4.2 The evaluator reviews each report, validates it and either provides feedback
to the CDU or recommends that the report be approved.
5.4.3 As part of ICAO’s Quality Assurance Initiative, reports are randomly audited
each year to ensure that quality standards are being maintained.

5.5 IMPLEMENTATION 5
5.5.1 TRAINAIR PLUS Members may develop STPs on any topic to suit their
training requirements. ICAO shall be notified prior to any course development
in order to list a proposed STP in the STP Register and therefore avoid duplication
of effort. ICAO will assign a provisional STP number once it has approved the
proposal and project plan. Once an STP number is assigned, it will be considered
reserved by a Member.
5.5.2 The TRAINAIR PLUS Programme is a cooperative system and, if requested,

originators of an STP should be willing to assist other Members who are recipients
of the STP to ensure its effective implementation. However, it is understood that
unless otherwise arranged between the Members, any costs involved in the im-
plementation process shall be borne by the training centre requesting the assis-
tance.
5.6 ADAPTATION AND TRANSLATION
5.6.1 As a general rule, all attempts should be made to implement an STP in

its original format when similar trainees need to acquire similar skills in similar
environments. However, there are times when an STP prepared in one CATC will
need to be adapted to the local requirements in another CATC. In this context,
there are two levels of adaptation of an STP:
• a minor adaptation to address local conditions that will not change
the structure of the STP; and
• a major adaptation that involves a substantial modification to some
of the existing material and/or the development of new or complementary
material necessitating a revision of the structure of the STP.
5.6.2 In either case, a new STP number will not be assigned. The STP will con-
tinue to be recognized by its original code. Therefore, all Members shall receive
notification of the changes made to the STP.
5.6.3 Major adaptations require a bilateral agreement with the STP owner. This
bilateral agreement must be sent to ICAO.
5.6.4 The CATC that wishes to perform the adaptation must have TRAINAIR PLUS
course development capability. Therefore, only Full Members can carry out major
adaptations. Associate Members can carry out minor adaptations or carry out a
major adaptation as part of a project to become a Full Member. In this case, the
Associate Member should establish a Course Development Unit (CDU).
5.6.5 The intellectual property rights for the STP remain with the originator of
the STP at all times.

5.7 STP ASSEMBLY INSTRUCTIONS
5.7.1 Preparing a Standardized Training Package (STP) to TRAINAIR PLUS

Standards takes a considerable amount of dedicated effort on the part of the
Course Development Team. As each STP is finalized it will not only be used on
a permanent basis within the originator’s centre and will be updated on a regular
basis, but will also be made available to other interested participating centres
through the TRAINAIR PLUS electronic Management System (TPeMS). It is there-
fore important that all of the relevant materials be correctly assembled and effi-
ciently packaged to ensure that this high quality material is provided to national
and international users in a form that is easy to apply and which will adequately
reflect the work which has gone into the STP's preparation.
5.7.2 A complete STP, ready for international distribution, should contain all
materials, that will assist the instructors who will be delivering the course based
on the STP. Moreover, the materials should be assembled in a useful and consis-
tent manner.
5.7.3 SCOPE
5.7.3.1 In accordance with the TRAINAIR PLUS Operations Manual, a printed

copy and an electronic copy of each new STP prepared shall be provided to ICAO
free of charge for recording and reference purposes. STPs forwarded to the
TRAINAIR PLUS Programme shall fully comply with all requirements for printed
and electronic versions contained in the Finalized STP Assembly Instructions.
An electronic version of an STP will be uploaded to the TPeMS, and printed and
electronic versions of an STP, assembled in compliance with Sections 2, 3 and 4
below, shall be available in the TRAINAIR PLUS Programme library.
5.7.3.2 STPs may be shared using electronic versions alone when the originating
and receiving CATC agree to this method of exchange. Any portions of the STP,
which cannot be reproduced electronically, should either be sent by the originat-
ing Centre on printed copy or readily available at the Centre receiving the STP.
Electronic versions must comply fully with the requirements set forth in Sections
2 and 4 of this document (STP Contents and Electronic Version Requirements).

5.7.4 STP CONTENTS

5
1- STP INFORMATION FORMAT PURPOSE
1.1 Cover Page (with TPP logo, training centre Pdf, jpg This folder of material will be used
name and logo, full STP name and to introduce Members to the STP
final STP code) so that they can determine if it
1.2 Form 1 – Task List Pdf meets their training needs.
1.3 Form 2 – Task Description Pdf
1.4 Form 9 – Course Description Pdf
1.5 Form 10 – Course Content Pdf
1.6 Form 11 – Instructor’sTimetable Pdf
1.7 Form 12 – Facilities, Material, Equipment Pdf
2- INSTRUCTOR MATERIAL FORMAT PURPOSE

2.1 Instructor Guide Docx, pdf This folder/binder should contain
2.2 Module Plans (MP) Docx, pdf all material necessary for the
instructor to conduct the course.
2.3 PowerPoint Presentations (PP) Pptx
2.4 Progress Tests (PT (Q),) Docx, pdf
2.5 Mastery Tests (MT) Docx, pdf
2.6 Exercises (Ex) Docx, pdf
2.7 Model Answers (A.PT, A.MT, A.Ex) Docx, pdf
2.8 OJT Guidance Materials – Job Aids (JA) Docx, pdf
3- TRAINEE MATERIAL FORMAT PURPOSE

3.1 Trainee Manual Docx, pdf This folder/binder should contain
3.2 PowerPoint Presentation Printouts (PP) Pptx all material necessary for the trainee
to participate in the course.
3.3 Handouts (H) Docx, pdf
4- INTERNAL FILES FORMAT PURPOSE

4.1 Index File Docx, pdf This folder of documents is kept
4.2 Stage 1 Report Docx, pdf on file by the TPP for evaluation
purposes.
4.3 Stage 2 Report Docx, pdf
4.4 Stage 3 Report Docx, pdf
5.7.4.1 Instructor Material
5.7.4.1.1 It is important that the instructor be provided with all of the guidance
required to ensure that the Course Development Team's concepts for the course
are effectively conveyed.
a) Instructor Guide
1) Complete set of Module Plans (Form 6s)
2) Any additional instructions or directions prepared for the instructor.
When operational examples are included, adequate instructions on the use of
these examples should be included in the Instructor Material and in the Trainee
Material as required. These should be attached to the appropriate Module Plans.
Chapter 1 - Introduction and Definitions 41

b) Tests and Exercises

1) Progress and mastery tests.
2) Exercises.
3) Correction guides, model answers, etc., for each.
c) On-the-Job Guidance Materials

Where on-the-job training is required to meet the STP's terminal objective,
guidelines for both trainees and field supervisors must be part of the STP
to ensure that both fully understand what is required of them.
These should contain a clear statement of the objective(s) of the on-the-job
training, along with any necessary guidance materials, checklists,
workbooks, etc.
(Note that some of this material will also have to be provided in the trainee
material.)
5.7.4.2 Trainee Material
5.7.4.2.1 The student should leave the course with a folder of handy and concise
reference material, job-aids, etc., which have been extracted from the source doc-
uments. These will assist the student to apply what has been learned in the course.
5.7.4.2.2 Even when a textbook is issued to each trainee, handouts are

still useful as a supplement. Particularly when technical manuals or manu-
facturers' handbooks are referred to in class, it is important that key job-aids
(diagrams, checklists, etc.) from these documents be provided to the trainees, as
it is unlikely they will always have access to those source documents.
5.7.4.3 PowerPoint Presentations and Audio-Visual Aids
a) Good clear paper copies of each PowerPoint presentation, audio-visual aid

or electronic file, which can be easily reproduced, on a wide range of
computer printers should be included.
b) Copies of any PowerPoint presentations or other audio or video materials

should be prepared for the course. Include transcripts of any verbal
messages, to assist translations.
c) Details of any commercially procured material that is used need to be

provided. This could include textbooks, PowerPoint presentations, videos,
A/V presentations, etc. Details of the supplier of these items must be given
to facilitate their procurement by the user.

5.7.5 PAPER COPY REQUIREMENTS

5
5.7.5.1 Copies and Binders
5.7.5.1.2 Good clean copies of all materials, as specified in Section 2 above

must be provided, contained in good quality, hard cover 3 or 4 ring binders.
These binders will protect the papers and simplify the separation of various ele-
ments for photocopying. All of the binders should have a cover which clearly
names the STP, provides the final STP code, contains the TRAINAIR PLUS logo
and identifies the originator of the STP (the training centre). The spines of each
binder should be identified in the same way to facilitate retrieval from the library
files.
5.7.5.1.3 Generally, most of the printed STP material should be assembled into
the four categories set out below. Each category should be in its own folder or
section.
a) STP INFORMATION (available to members who wish information

on the STP)
b) INSTRUCTOR MATERIAL (to be made available for instructor)
c) TRAINEE MATERIAL (to be made available for trainees)
d) INTERNAL FILES (for TPP use)
5.7.5.1.4 Some materials may need to be in both the Instructor's Guide and the
Trainee’s folder or section. If so, they should be duplicated and placed in each
folder or section. Having them duplicated in this way will be most helpful when
preparing to conduct a course.
5.7.6 ELECTRONIC VERSION REQUIREMENTS
5.7.6.1 Contents
5.7.6.1.2 All written material and graphics as specified in Section 2 (above)

should be provided to TRAINAIR PLUS as part of the completed package. Elec-
tronic copies will also be important to the originating centre when it becomes
necessary to revise or update any of the materials in the future and must therefore
be included with the master copy of the STP.

5.7.6.2 Index Files
5.7.6.2.1 An index of the various files contained, and guidance in assembling

the individual files into the complete document shall be provided in a word
processed file (called INDEX). The INDEX file shall contain the following infor-
mation:
a) The title of each file

b) Location of each file (Folder)
c) Software used for preparing files
d) A short description of the contents of each file
e) Any special instructions required to use a given file
f) Any information on password or other protection on any of the files.
PLEASE NOTE: If an STP contains any copyrighted material (i.e. graphics,

applications, etc.) explicit reference to the license must be included.
5.7.6.2.2 Sufficient information must be provided in the index file to allow an

individual who has no previous exposure to the electronic version of the document
to print out and fully reassemble any hard copy document. Note – It is important
to ensure that the index file is not password-protected and that all files
and/or disks are clearly named and labelled.
5.7.6.3 File Format Standards
5.7.6.3.1 There is a wide variation in word processing and computer graphics

production packages in use by TRAINAIR PLUS Members. The TRAINAIR PLUS
File Format Standards are written to provide flexibility in the software packages
used within CATCs while providing file format standards that will allow STPs to
be easily exchanged electronically between members.
5.7.6.3.2 Training Centres may use any word processing programmes that have
the capability of converting the document files using Microsoft Office pro-
grammes. Electronic versions of STPs available in the TPeMS must be available
in a format that can be easily downloaded by the recipient.
5.7.6.4 Sending the Final STP via the Internet
5.7.6.4.1 Final STP’s can contain over 100 computer files. A manual may be too
large to transmit by email. When sending an entire STP via e-mail, there is a
high risk that one or more files will be misplaced and therefore not included in
the STP uploaded to the TPeMS. Currently, the solution to this problem is to trans-
mit the final STP to the TRAINAIR PLUS Programme via Dropbox or a similar
large capacity file sharing site.

5.7.6.5 File Designations

5
5.7.6.5.1 Consistent with the TRAINAIR PLUS Training Development Guide
(Doc 9941) Section 7.2.6 Coding of Printed Material, all files submitted should
be coded in the same way as the printed material:
Answer A
Exercise Ex
Job Aid JA
Handout H
Mastery Test MT
Module Plan MP
PowerPoint Presentation PP
Progress Test PT
For example, the answer to Progress Test No. 2 in Module 7 would be file A.PT.7.2;
Handout No. 2 in Module 8 would be: H.8.2.
5.7.6.6 STP Covers
5.7.6.6.1 The STP cover is used as an icon to identify the STP in the TPeMS cat-
alogue. In addition to an appropriate illustration, the cover should include the
following:
• full name of the STP
• final STP code
• TRAINAIR PLUS logo
• Name and logo of the originator of the STP
Here is an example of an STP cover that incorporates all of the required elements.

5.7.7 SHARING STPS THROUGH THE TPEMS
5.7.7.1 Storage
5.7.7.1.1 Electronic versions of STPs will be stored on the ICAO Internet server
in the TRAINAIR PLUS electronic Management System (TPeMS).
A catalogue of all STPs available in the TPeMS is provided on the ICAO

5.7.7.1.2
TRAINAIR PLUS Website. The electronic catalogue includes the following infor-
mation:
a) course aim;
b) objectives;
c) target population;
d) prerequisites;
e) course content (listing of modules); and
f) listing of training equipment required to implement the course.
5.7.7.1.3 A password is provided to the focal points of all Members entitled to

access the TPeMS. Members are responsible to maintain the currency of the elec-
tronic version of the STPs they have created. Amendments to STPs stored in the
TPeMS must be forwarded to the TRAINAIR PLUS Programme.
5.7.7.2 Procedure
5.7.7.2.1 The Catalogue of STPs available through the Internet will be password
protected in the TPeMS. All members will be provided with a user name and
password to access this information.
5.7.7.2.2 To download a course, “clicking” on the STP number in the Catalogue

will provide the user with an active link to the STP electronic ordering process.
An email message is automatically sent to the TRAINAIR PLUS Programme and
the originator of the STP.
5.7.7.3 Owner Responsibility
5.7.7.3.1 It is the responsibility of the owner of the STP to ensure that all files
for this STP are stored in the TPeMS and that they are filed in a manner that al-
lows other training centres who order the STP to easily download the STP for use
in conducting a course. All owners must check their STPs to ensure that they are
complete and easy to download.

5.7.8 ASSEMBLY STANDARDS

(PAPER AND ELECTRONIC VERSIONS)
5
5.7.8.1 Labelling
7.7.8.1.1 It is important that all materials or files be clearly labelled, so that each
item can be clearly identified.
a) Each of the major elements (binders, disks, etc.) should show both the full
title of the STP and its complete identification code. Refer to the
TRAINAIR PLUS Training Development Guideline (TDG), Figure 1.2 for the
code arrangement and the TRAINAIR STP Registry for details of specific STP
codes.
b) It is recommended that each major element also include the name and
logo of the originator’s training centre prominently displayed as well as the
TRAINAIR PLUS logo.
c) All individual papers, handouts, tests, etc., should show the title of the STP
and the ICAO course number on the front of the paper.
d) All individual items must also be coded using the TRAINAIR PLUS Course
Materials Coding System as set out in Section 7.2.6 of the TDG.
5.7.8.2 Packaging
5.7.8.2.1 Materials are often badly treated in transit, therefore, the compiled STP
and associated documents should be well packed to minimize any chance of
damage. It is preferable to use a strong cardboard box, or at least, wrap in heavy-
duty paper, well fastened. Compact disks should be packaged in the commercially
available mailing envelopes or containers designed specifically to protect com-
puter disks.
5.7.9 STORAGE ( PAPER AND DISK COPIES )
5.7.9.1 Master Copy
5.7.9.1.1 The originator’s CDU will be responsible for the storage of the Master
Copy of each finalized STP, including the disk copies. The Master STP should be
assembled in the manner set out in this guideline, complete with checklist to en-
sure that it is complete. All subsequent copies of the STP should then be made
from the Master Copy, or from the master disk.
5.7.9.2 Back-Up Copy
5.7.9.2.1 The printed and disk versions of the STP which are sent to the TRAINAIR
PLUS Programme for final approval will be kept in safe storage, and thus also
serve as a back-up to the Master Copy, should this ever be lost or destroyed.

5.7.10 CONCLUSION
5.7.10.1 The Course Developers should be justifiably proud of the work they
have put into preparing an STP. Make sure the packaging reflects the quality of
this work and that all of their concepts developed through the course development
process are conveyed to the users.
5.7.10. 2 Considering the many months of dedicated effort which have gone
into the production of this high quality material, it is important that the process
of assembling the materials for forwarding to other locations receives the same
dedication and care.
5.8 PROCESS FOR ISSUING A TRAINAIR PLUS ICAO

QUALIFIED COURSE DEVELOPER (TP-IQCD) CERTIFICATE
5.8.1 REQUIREMENTS
5.8.1.1 In order to be issued a TRAINAIR PLUS ICAO Qualified Course Developer

certificate, the applicant must have:
• successfully completed a TP Training Developers Course (TDC)

• been issued a TDC certificate and a valid TDC code; and
• actively participated in all three stages of development of a validated STP.
5.8.1.2 The TP-IQCD certificate is valid for a period of five (5) years. To maintain
its validity, the Course Developers (CDs) must develop or revise another STP
within this 5-year period or take a TDC refresher course.
5.8.1.3 All Expert Validators (EVs) will be awarded the TP-IQCD certificate.
5.8.2 PROCESS TO ISSUE A TP-IQCD CERTIFICATE
5.8.2.1 Upon validation of the STP, the EV confirms, through the TPeMS, the
names of the CDs who participated in developing the STP.
5.8.2.2 The TPeMS notifies the TPP focal point that the CD has been approved
by the EV.
5.8.2.3 Once approved, certificates are generated by the TPeMS for each
TRAINAIR PLUS ICAO Qualified Course Developer (TP-IQCD) and sent to the
CATC electronically.
5.8.2.4 The CATC awards the certificates to the TP-IQCD.

CHAPTER 6
STANDARDIZED TRAINING
PACKAGE (STP)
SHARING PROGRAMME
6.1 MANAGEMENT OF THE STP LIBRARY
Chapter 6 - STANDARDIZED TRAINING PACKAGE (STP) SHARING PROGRAMME 49

6.1 MANAGEMENT OF THE STP LIBRARY
6.1.1 WEB-BASED STP LIBRARY
6.1.1.1 The administration of the STP Library and the STP sharing mechanism
forms an integral part of the TRAINAIR PLUS electronic Management System
(TPeMS). Because STP originators invest large amounts of resources to develop
STPs, a fee is charged each time a CATC orders and conducts a course developed
by another CATC.
6.1.1.2 Through its “Members Only” web portal, the (TPeMS) is a suite of web
applications that manage the entire process including:
• the request to use an STP by a CATC;

• owner approval to use the STP;
• request for additional information (if any);
• invoicing;
• payment confirmation;
• course material shipment information;
• issuing certificates for participants;
• participant grades; and
• course evaluation.
6.1.1.3 Using their passwords, Members have access to all the information they
require to order other Member’s STPs and administer the use of the STPs they
have created. The electronic process helps to minimize the cost of management
and makes the library of STPs created by Members much more accessible and
sustainable.
6.1.1.4 To cover administrative expenses, ICAO charges a fixed administrative

fee of $1500 USD on each transaction for STP purchases.

6
STP Library Workflow Chart
STP Library Workflow Chart
NO
Note:
STPL - STP Library
YES
TPMS - TRAINAIR PLUS Management System
Table 6.1 TRAINAIR PLUS SPT Library Workflow Chart
6.1.2 EXCHANGE OF STPS
6.1.2.1 Standards: Only STPs that conform to the TRAINAIR PLUS TDG require-
ments shall be included in the STP sharing system. The updating of STPs shall
remain the responsibility of the creator. However, the training centre delivering
an STP course is responsible for keeping the STP up to date.
6.1.2.2 Process: Only TRAINAIR PLUS Members have access to the sharing sys-
tem. Members wishing to use STPs included in the sharing pool may do so
through the TPeMS.
6.1.2.3 Master Copies: STPs shall remain the property of the STP owner. The
originating organization shall retain a master hard and soft copy. To facilitate
sharing and revision of STPs, the electronic versions shall conform to TRAINAIR
PLUS file format standards as contained in the STP assembly guidelines of the
TPeMS.
Chapter 6 - STANDARDIZED TRAINING PACKAGE (STP) SHARING PROGRAMME 51

6.1.2.4 Records: ICAO shall maintain records of all available STPs and keep
Members updated on STPs that are planned, in progress and completed. A soft
copy of each new STP must be made available to ICAO free of charge, for record-
ing and reference purposes.
6.1.2.5 Feedback and Evaluation: A Questionnaire is included with each STP

that allows the CATC to provide feedback on the quality of the course. This feed-
back is made available to the owner of the STP through the TPeMS.
6.1.2.6 Certificates: For each course conducted using an STP, a certificate will
be issued by ICAO for each participant. Each certificate is generated electronically
and shows the name of the participant, the name of the STP, the name of the
CATC conducting the course, a unique identifier for each participant and an in-
dication of whether the student attended or successfully completed the course.
Please see the following example of the certificate:
Member Logo
This is to certify that
Student One
Attended the
Air Cargo Acceptance & Handling Course

271/001/CARGO
Organized by the CATC

[Your CATC Name]
[Date]
Name Mostafa Hoummady

Title Chief
Employer Aviation Safety Training Section
STP-###-2012

CHAPTER 7
PROGRAMME ADMINISTRATION
AND OVERSIGHT
7.1 TRAINAIR PLUS PROGRAMME MANAGEMENT
Chapter 7 - PROGRAMME ADMINISTRATION AND OVERSIGHT 53

7.1 TRAINAIR PLUS PROGRAMME MANAGEMENT
7.1.1 AVIATION SAFETY TRAINING (AST) SECTION,

AIR NAVIGATION BUREAU
7.1.1.1 The Chief of the Aviation Safety Training (AST) Section of the Air
Navigation Bureau is responsible for the management and execution of ICAO’s
safety training policy. Responsibilities for the TRAINAIR PLUS Programme
include but are not limited to the following:
• ensure the overall successful implementation of the TRAINAIR PLUS
Programme in line with programme principles and objectives with the aim
of establishing and maintaining an ICAO world-wide cooperative network
of training centres demonstrating the highest possible standards of training;
• ensure the application of internal quality control processes within AST
to provide confidence in the systematic and objective delivery of all aspects
of the programme;
• ensure permanent liaison between TRAINAIR PLUS and ICAO Senior
management, and responsible for relations with States, the Civil Aviation
Authorities and within ICAO;
• ensure that the programme is efficiently and effectively operated on a
cost recovery basis.
7.1.1.2 TRAINAIR PLUS Programme Manager is responsable for the planning

and implementation of overall programme activities. Responsibilities for the
TRAINAIR PLUS Programme include but are not limited to the following:
• ensure that Training Developers Courses (TDCs) are delivered on a regular
basis to provide the necessary training to civil aviation training centres
on the design and development of high quality Standardized Training
Packages (STPs);
• maintain the TRAINAIR PLUS electronic Management System (TPeMS)
and the STP virtual Library including the validation of the STPs packages
produced by the CATCs.
• ensure the continuous implementation and maintenance of quality
management standards including the review of quality management reports;
• and act as “Faculty Manager” for ICAO TRAINAIR PLUS courses and
validate TRAINAIR PLUS course materials;
7.1. 2 TRAINAIR PLUS STEERING COMMITTEE
7.1.2.1 The TRAINAIR PLUS Steering Committee (TPSC) is responsible for

providing ICAO with guidance and advice on the development and improvement
of the TRAINAIR PLUS Programme.

The TPSC brings together Full Members who serve voluntarily. While ICAO re-
serves the right to make final decisions regarding Programme policy and oper-
7
ation, the input of the TPSC is a valued component of the programme.
The TPSC reports to the Director of the Air Navigation Bureau and coordinates
its activities with the AST Section which is responsible for the secretariat.
7.1.3 TRAINAIR PLUS ELECTRONIC MANAGEMENT

SYSTEM (TPEMS)
7.3.3.1 The TRAINAIR PLUS electronic Management System is a comprehensive

system that manages all aspects of the TRAINAIR PLUS Programme.
These include the following five processes:
• The membership process

• Development of the first STP to achieve Full Membership
• Development of an STP by a Full Member
• The use of STPs through the STP Library
• Hosting of a TRAINAIR PLUS Training Developers Course (TDC)
• Upgrade former TRAINAIR STPs
Chapter 7 - PROGRAMME ADMINISTRATION AND OVERSIGHT 55


CHAPTER 8
PROGRAMME TRAINING
COURSES
8.1 TRAINAIR PLUS TRAINING COURSES
Chapter 8 - PROGRAMME TRAINING COURSES 57

8.1 TRAINAIR PLUS TRAINING COURSES
8.1.1 TRAINAIR PLUS TRAINING DEVELOPERS COURSE
8.1.1.1 The TRAINAIR PLUS Training Developers Course is a core training

activity of the TRAINAIR PLUS Programme. It is the main tool to consolidate the
implementation of the programme among CATCs, through the creation of a team
of up-to-date and well-trained professionals as course developers to work in
Course Development Units (CDUs).
8.1.1.2 The course provides professionals with advanced techniques for applying
an Instructional Systems Development (ISD) methodology under the TRAINAIR
PLUS Programme. This is an instructional development workshop with focus on
the practical aspects of developing training programmes.
8.1.1.3 The course will train civil aviation course developers to design and de-
velop Standardized Training Packages (STPs) to TRAINAIR PLUS competency-
based training standards by either upgrading existing conventional courses
developed by the CATC to qualify as a TPP STP or by creating a new TPP STP.
Upon successful completion of the course, trainees will be able to identify the
TRAINAIR PLUS training development methodological standards to:
• analyse training needs and choose strategies;

• analyse jobs and target populations;
• determine training objectives;
• sequence objectives and group them into modules;
• prepare and validate tests;
• design modules;
• produce and validate training material; and
• assist in On-the-Job training planning and monitoring.
8.1.1.4 CATCs that wish to host a TDC may do so by applying in writing to the
Chief of the AST Section and completing the Training Developers Course Request
Form.
8.1.1.5 ICAO will assign instructors, provide course material and charge the
host CATC $500 USD per participant to cover the costs of course material and ad-
ministration.

8.1.1.6 The host CATC is entitled to set the rate each eligible participant is
charged to attend the course. The host CATC is responsible to cover the costs of
8
the instructor including travel and DSA, providing the course venue and catering,
in addition to recruiting participants.
8.1.1.7 Particular attention should be paid to the selection of TRAINAIR PLUS

Developers Course participants because, once fully trained, they should be capable
of preparing STPs according to international standards. These STPs will be an
important contribution to the global exchange of TRAINAIR PLUS STPs.
8.1.1.8 TRAINAIR PLUS Course Developers must meet the background and
qualifications set forth in the TRAINAIR PLUS Course Developers Selection Guide
for the course development team to be truly effective.
8.1.1.9 TRAINAIR PLUS Course Developers will be registered in a database in

the TPeMS.
8.1.2 TRAINAIR PLUS TRAINING INSTRUCTORS COURSE
8.1.2.1 The Training Instructors Course is currently being updated to include

a new instructor competency framework and to incorporate e-learning as part of
the course structure.
8.1.2.2 Particular attention should be paid to the selection of TRAINAIR PLUS

Instructors Course participants because, once fully trained, they should be capable
of delivering instruction for STPs according to international standards.
8.1.2.3 While TRAINAIR PLUS Instructors are not selected for their expertise in
a particular discipline, they must be trained to teach course material in accor-
dance with TRAINAIR PLUS standards.
8.1.2.4 TRAINAIR PLUS Instructors must meet the background and qualifica-
tions set forth in the TRAINAIR PLUS Instructors Selection Guide for the instruc-
tors team to be truly effective.
8.1.2.5 TRAINAIR PLUS Instructors will be registered in a database in the

TPeMS.
8.1.3 TRAINAIR PLUS TRAINING MANAGERS COURSE
8.1.3 .1 The Training Managers Course is also being restructured to upgrade

the material.
Chapter 8 - PROGRAMME TRAINING COURSES 59


CHAPTER 9
TRAINAIR PLUS
INTERNATIONAL MEETINGS
9.1 TRAINAIR PLUS GLOBAL SYMPOSIUM
9.2 TRAINAIR PLUS REGIONAL CONFERENCES
Chapter 9 - TRAINAIR PLUS INTERNATIONAL MEETINGS 61

9.1 TRAINAIR PLUS GLOBAL SYMPOSIUM
9.1.1 ICAO will conduct a global symposium for all TRAINAIR PLUS Members
every second year.
9.1.2 ICAO’s main objectives in organizing this event are:

• inform participants on the latest trends, techniques and tools currently
available in aviation training worldwide;
• provide an international forum to exchange best practices and experiences
in aviation training in general, and also more specifically on the
TRAINAIR PLUS Programme;
• develop awareness on the programme and on generic themes related to
aviation training; and
• establish effective communication links at an international level in the
field of training between ICAO and the training organizations, States,
regional organizations, operators, the industry and training organizations.
9.1.3 The Symposium will be held over four days and is based on the
following format:
• the first and second days will present worldwide and regional initiatives
in the field of training. Panels divided in specific subjects will debate on
training-related issues. During the opening ceremony, new TRAINAIR PLUS
Full and Associate Members will be presented their official certificates
and plaques;
• the third day will be dedicated to the TRAINAIR PLUS Programme
achievements and updates, with an interactive workshop presenting
TRAINAIR PLUS to the community; and
• the fourth day will be dedicated to the visit of some national highlights such
as training facilities, industrial sites, etc… thus, providing a showcase
to the host organization.
9.1.4 ICAO will manage the content of the conference’s programme, mainly
the selection of the lecturers and moderators, and the coordination of the schedule
with the host State/organization.

9.1.5 The host organization will be responsible for all other activities.
These activities include, but are not limited to the following:
9
• booking and setting-up of conference facilities;
• developing and maintaining a website for the conference to provide all
relevant information to participants such as on-line registration and
the conference’s programme;
• managing the registration process for all participants;
• providing staff to assist in the administration of the conference
(registration, delivery of badges, participants information, etc.);
• providing and coordinating all the logistics; ensuring availability of all
audio-visual equipment (projectors, computers, speakers, communications
system, etc.);
• providing interpretation in multiple languages as required;
• providing food and beverages for refreshment breaks during the symposium;
Organising social events (cocktails, dinners) in association with potential
sponsors (optional);
• providing a booth to ICAO at no cost to present its various documents and
material; this booth should include a computer and a large screen in
order to display presentations;
• promoting the event to the aviation community, nationally and internationally;
liaising with local and regional media if required;
• providing participants with a list of preferred hotels and rates;
• organizing the local visits and informing ICAO of the visit programme;
• providing or covering travel and accommodation expenses for ICAO
officials; and
• assisting participants in obtaining their visa to enter the country
(when applicable).

9.2 TRAINAIR PLUS REGIONAL CONFERENCES
9.2.1 A regional conference will be held in each alternating year under a frame-
work of agreement with the host Member or State.
9.2.2 ICAO’s main objectives in organizing this event are:

• inform participants on the latest trends, techniques and tools currently
available in regional aviation training;
• provide an international forum to exchange best practices and experiences
in aviation training in general, and more specifically on the
TRAINAIR PLUS Programme;
• develop awareness of the programme and of generic themes related
to aviation training; and
• establish effective communication links at a regional level in the field
of training between ICAO and the training organizations, States, regional
organizations, operators, the industry and training organizations.
9.2.3 The conference will be held over three days plus one day for technical
activities, and is based on the following format:
• the first and second days will present worldwide and regional initiatives
in the field of training. Panels on specific subjects will discuss and debate
training-related issues. During the opening ceremony, new TRAINAIR PLUS
Full and Associate Members will be presented their official certificates
and plaques;
• the third day in the morning will be dedicated to the TRAINAIR PLUS
Programme achievements and updates, with an interactive workshop
presenting TRAINAIR PLUS to the community in full detail; and
• the third day in the afternoon will be dedicated to visits organized by the
host, including training facilities, industrial sites, etc… thus, providing
a showcase for the host organization.
9.2.4 ICAO will manage the content of the conference’s programme, mainly the
selection of the lecturers and moderators, and the coordination of the schedule
with the host State/organization.

9.2.5 The host organization will be responsible for all other activities.
These activities include, but are not limited to the following:
9
• booking and setting-up of conference facilities;
• developing and maintaining a website for the conference to provide all
relevant information to participants such as on-line registration and
the conference’s programme;
• managing the registration process for all participants;
• providing staff to assist in the administration of the conference
(registration, delivery of badges, participants information, etc.);
• providing and coordinating all the logistics;
• ensuring availability of all audio-visual equipment (projectors, computers,
speakers, communications system, etc.);
• providing interpretation in multiple languages as required;
• providing food and beverages for refreshment breaks during the symposium;
• organising social events (cocktails, dinners) in association with
potential sponsors (optional);
• providing a booth to ICAO at no cost to present its various documents and
material; this booth should include a computer and a large screen in order
to display presentations;
• promoting the event to the aviation community, nationally and
internationally; liaising with local and regional media if required;
• providing participants with a list of preferred hotels and rates;
• organizing the local visits and informing ICAO of the visit programme;
• providing or covering travel and accommodation expenses for ICAO
officials; and
• assisting participants in obtaining their visas to enter the country
(when applicable).


CHAPTER 10
TRAINAIR PLUS
QUALITY ASSURANCE
10.1 QUALITY MANAGEMENT SYSTEM
10.2 ISO 9001-2008 REQUIREMENTS
Chapter 10 - TRAINAIR PLUS QUALITY ASSURANCE 67

10.1 QUALITY MANAGEMENT SYSTEM
10.1.1 To promote the development and delivery of high-level standard com-

petency-based training for aviation professionals to better meet ICAO Safety and
Efficiency Strategic Objectives, the scope of the TRAINAIR PLUS mandate is as
follows:
• Promote the implementation of competency-based methodologies for the
development and delivery of training courses using the Training
Development Guide (TDG) (Doc 9941);
• Develop and maintain programme guidelines for the development, delivery
and management of training courses addressed to course developers,
instructors, managers of training centres and senior State officials;
• Establish and manage direct communication forums for training centres,
States and the aviation industry through the organization of international
meetings, seminars, workshops and symposia; and
• Provide advice and technical expertise on competency-based training
to training centres.
10.1.2 As the ICAO TRAINAIR PLUS Programme evolves, and in light of the
strong interest on the part of Civil Aviation Training Centres (CATCs) around the
world seeking to join the TRAINAIR PLUS network, a quality control system is
required to safely and effectively standardize all interactions within the network.
10.1.3 Therefore, ICAO intends to incorporate an ISO 9001-2008 compliant

quality management system into the TRAINAIR PLUS Programme offered by the
Aviation Safety Training Section (AST) of the ICAO Air Navigation Bureau. The
ISO 9001-2008 project will commence in September 2012 with a view to certifi-
cation in early 2013.

10.2 ISO 9001-2008 REQUIREMENTS 10

10.2.1 ISO 9001-2008 requirements stipulate that the organization shall
establish, document, implement and maintain a quality management system
and continually improve its effectiveness in accordance with the requirements
of the International Standard. The organization shall:
• determine the processes needed for the quality management system and
their application throughout the organization;
• determine the sequence and interaction of these processes;
• determine criteria and methods needed to ensure that both the operation
and control of these processes are effective;
• ensure the availability of resources and information necessary to support
the operation and monitoring of these processes;
• monitor, measure (where applicable), and analyze these processes, and;
• implement actions necessary to achieve planned results and continual
improvement of these processes.
10.2.2 Documentation for the quality management system shall include:

• documented statements of a quality policy and quality objectives;
• a quality manual;
• documented procedures and records required by ISO 9001-2008;
• documents, including records, needed by the organization to ensure
the effective planning, operation and control of its processes.
10.2.3 ISO 9001-2008 encourages an approach based on processes in the de-

velopment, implementation and optimization of a quality management system,
enhancing customer satisfaction by meeting customer requirements.
10.2.4 For organizations to function, they have to define and manage numerous
inter-linked activities. Any activity or set of activities, which receives inputs and
converts them to outputs, can be considered as a process. Often, the output from
one process will directly form the input into the next process.
10.2.4 The application of a system of processes within an organization, together

with the identification and interaction of those processes, and their management
to produce the desired outcome, can be referred to as the process approach.

10.2.5 One advantage of the process approach is that it allows for the continuous
monitoring of the inter-linkages between the individual processes within the
system, their permutations and interaction. When such an approach is adopted
as part of a quality management system, it highlights the importance of:
• understanding and complying with the requirements;
• the need to consider the processes in terms of added value;
• achieving results through the performance and effectiveness of the process, and;
• continual improvement of the processes on the basis of objective metrics.
10.2.5 In the model process-driven quality management system, the customers

play a significant role in defining the requirements as input. To monitor customer
satisfaction, it is necessary to gauge customer perceptions as to whether the
organization has met their needs.

This current version of the TRAINAIR PLUS Operations Manual and all
upcoming versions are available in the TRAINAIR PLUS website :
www.icao.int /trainairplus


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TRAINAIR PLUS (TPOM) 9 sept.

2013_COUVERTURES 1-4 2013-09-15 14:32 Page1

2013 Second Edition

International Civil Aviation Organization

2013 Second Edition

International Civil Aviation Organization

Published in separate English, Arabic, Chinese, French,

For ordering information and for a complete listing of sales agents

Second Edition, 2013

Doc 0000, TRAINAIR PLUS Operations Manual (TPOM)

All rights reserved. No part of this publication may be reproduced,

Chapter 2: TRAINAIR PLUS PROGRAMME BACKGROUND 9

Chapter 3: TRAINAIR PLUS PROGRAMME MEMBERSHIP 15

Chapter 4: THE MEMBERSHIP PROCESS 25

Chapter 5: STANDARDIZED TRAINING PACKAGES (STPs) 35

Chapter 6: STANDARDIZED TRAINING PACKAGE (STP)

Chapter 7: PROGRAMME ADMINISTRATION AND OVERSIGHT 53

Chapter 8: PROGRAMME TRAINING COURSES 57

Chapter 9: TRAINAIR PLUS INTERNATIONAL MEETINGS 61

Chapter10: TRAINAIR PLUS QUALITY ASSURANCE 67

INTRODUCTION AND DEFINITIONS

1.1 PURPOSE OF THE MANUAL

1.2 RELATED MANUALS

1.3 DEFINITIONS AND TERMINOLOGY

Chapter 1 - INTRODUCTION AND DEFINITIONS 5

1.1 PURPOSE OF THE MANUAL

1.1.2 The TRAINAIR PLUS Operations Manual (TPOM) is published primarily

1.2 RELATED MANUALS

1.2.2 Manual on the Approval of Flight Crew Training Organizations (Doc

6 TRAINAIR PLUS Operations Manual (TPOM)

1.3 DEFINITIONS AND TERMINOLOGY

Assessor: A training specialist who is approved by the Chief of the Aviation

Course Developer: A training specialist who has completed a TRAINAIR PLUS

International Consultant: Also referred to as an Expert, an International

Standardized Training Package (STP): A training package produced in

TPP Evaluator: A training specialist who is approved by the Chief AST as

TPP Instructor: A training specialist who has completed formal training in

Chapter 1 - INTRODUCTION AND DEFINITIONS 7

ADDIE Analysis, Design, Development, Implementation, Evaluation

8 TRAINAIR PLUS Operations Manual (TPOM)

2.1 TRAINAIR PLUS PROGRAMME OBJECTIVES

2.2 FROM TRAINAIR TO TRAINAIR PLUS

2.3 PROGRAMME PRINCIPLES

2.4 THE ICAO AVIATION TRAINING DIRECTORY

2.5 SUPPORTING NEXT GENERATION AVIATION PROFESSIONALS (NGAP)

Chapter 2 - TRAINAIR PLUS PROGRAMME BACKGROUND 9

2.1 TRAINAIR PLUS PROGRAMME OBJECTIVES

2.2. FROM TRAINAIR TO TRAINAIR PLUS

2.2.1 The original ICAO TRAINAIR Programme was launched as part of a

10 TRAINAIR PLUS Operations Manual (TPOM)

programme and decided upon an upgraded programme to be called TRAINAIR

2.2.2 TRAINAIR PLUS enhances TRAINAIR methodological standards, course

FEATURES TRAINAIR TRAINAIR PLUS

CATC Assessments Simple checklist A comprehensive and structured

Development of STPs l Training Development Guideline (TDG/1990) l Training

STP validation and Through TCU Through certified TPP Evaluators

Membership status* STP validated Associate Member:

Membership costs Free of charge Annual fee to support the comprehensive

Membership access Government CATC All aviation training centres including