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Ayush Garg PM

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AYUSH GARG

Ayushgarg1627@gmail.com | +91 9650386779 | LinkedIn ?|

Summary • Product manager with 6+ years of experience in product roadmap, and process optimization ,proficient in building client
relationships and in scaling developer based products from 0-1 and 1-10.
• Experienced in working with cross-functional teams for end-to-end payment processing in the SAAS and Health-Tech domain
for process optimization in agile methodology using multiple tools like Postman, Jira, API, Confluence, SAP, AWS,
Python, SQL, etc.

Skills ● Product Management: REST Assured/SOAP, Tableau, Agile, Scrum, JIRA, PRD, Confluence, Product Design ,Launch & Strategy,
Product Roadmaps, PLC, Google Analytics, UI/UX, Wireframes.
● Business Skills: Communication, Customer Experience, Marketing Strategy, Psychology, Conflict Management, CRM, Backlogs.
Experience ● Technical Skills: Power BI, Tableau, Python, DBMS, Git, SQL, MS Office Suite, Front end, Figma, Statistics, Notion

2023-present AWIROS
Technical Product Manager
Handles three important verticals, enabling apps marketplace using high processing technologies.
● Works closely with design, frontend, and backend development teams to implement new features, enhancements, and bug fixes for the CV
dashboard, optimizing development processes and maintaining high usability, stability, and performance . Handling multiple consumer
products of mobile applications (iOS, Android platforms, or React Native).
● Experience in LEAN Product development and deliverables, business model canvases, lean product canvases along with DevOps
● Managing the Dev, QA, DevOps team and engineering teams to enhance the UI/UX, SDK, simplify integration processes,
and improve documentation for constructing Account Abstraction-powered solutions, ensuring a premier developer experience.
● Acts as the liaison between technical teams, sales, marketing, and other business units to facilitate cross-functional collaboration and ensure
alignment with the overall product vision.
2022-2022

EVERIN INDIA PVT. LTD Noida


Product Manager
Handling 5 Applications (mobile and web apps) primarily for B2B and B2C companies.
● Built and designed the initial wireframes of the credit loan on Figma, giving an estimate of the potential cost and credit line.
● 3 out of 5 Apps developed acquired 5k+ active users with a WAU of 2200+ users & stickiness ratio of 29.6% (avg).
● Product Improvement: Reduced CAC by 10% & increased NPS by 5% by simplifying UI design post-A/B testing.
● Delivered the product roadmap in collaboration with, go-to-market, and engineering design functions, to strategize for a logistics brand, thus
increasing its monthly revenue by 15%.
● Product Growth: Analyzed and elevated client’s engagement with the platform features and capabilities, created a compelling business case
for adopting new features, hence paving way for an upsell or cross-sell increasing the sales by 20%.
2020- 2022

ZS ASSOCIATES Gurgaon
Senior Product and Business Associate
Application-based Health products for marketing and sales enhancement across the world
Innovation and Product Strategies
● Simplified bonus division & P2P sales for on-field sales reps by designing a system, generating MRR $13M & decreasing CAC by 12%.
● Product Expansion:
o Assisted in GTM for 34 regions by automating 12 manual reports and analyzing them using, JIRA, SQL, and Python
o Conducted UATs, and AB testing in the European and LA region and strategized the market operations across 24 countries.
● Regulatory Compliance: Coordinated with the cross-functional teams (legal, branding, Technical, and financial) to implement data security.
● Cross-Functional: Collaborated with different teams to understand, and analyze pressing customer needs to new feature requirements by
evaluating the opportunities and identifying the scope of the product, which resulted in project onboarding worth $25M.
Achievements and Awards
● Promoted to Senior Associate position and started managing a team of 6 associates, within 3 months of joining ZS.
● Received the impact performer award for decreasing the system error rate from 32% to 0% by implementing process authentication.

INCEDO TECHNOLOGIES Gurgaon


Software Engineer
B2C payment processing system to ensure smooth transactions from customers to businesses for leading US Banks.
● Provided the payment option by developing end-to-end payment delivery systems using agile methodology, saving $50M in revenue.
● Customer Satisfaction: Set up a live dashboard to track program metrics for counterpart operations and product teams, the timely raising of
burn-down, risk, and system performance improved the NPS Score by 15%, decreasing the failure rate by 12%.
● Customer Journey: Prepared consumer service user journey - implementing 3500+ payment transactions worth $5 Million per month.
2019-2020
● Tracked and run an analysis of key transactional metrics and financial performance indicators, measuring progress for the transactions.
● Build competencies and transfer knowledge to associates, increasing our services’ awareness and adoption.
Projects
2022 LINQUORA ( QnA platform where students can seek guidance from the experts directly ) Gurgaon
Founder and Product Manager
● Led development of MVP from ideation & user interviews to wireframes, design & development of the final app in just 30 days.
● Designed the complete product road map, technical architecture, and process flow automation, which recorded the system load time <3min.
● Created go-to-market strategy and process operations for doubt solving, generated 50+ leads and 1500 views in just 7 days of operations.

2018 SOLARTRIX (Awarded Prize by Ministry of Science of Technology – GOI) London


Start-up Team Leader/ Founder (Hult Prize India 2018 Winner out of 400 national teams)
● Designed patented Solar Water Heater [364045], which was 22% more energy and time efficient and had a 75% less area footprint
● Led the team that finished in the Top 10 out of 1 worldwide over the world in the Hult Accelerator Program.

Education
2022-2023 MASTERS’ UNION Gurgaon
Candidate for PGP in Technology & Business Management || Majors in Product Management ||Top 15% of batch
Secured first prize (out of 12 teams) in Start-up weekend, presenting a business idea about network kitchen.

2015-2019 MAHARAJA AGRASEN INSTITUTE OF TECHNOLOGY (GGSIPU) Delhi


Bachelor of Technology Computer Science and Engineering

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