Naukri GauravGarg (5y 6m)

Gaurav Garg
garg.gaurav28@gmail.com |+91 9739111633 https://in.linkedin.com/in/gaurav-garg-9b2b298
EDUCATION
INDIAN INSTITUTE OF MANAGEMENT, LUCKNOW 2012-2014
Master of Business Administration (MBA)
NATIONAL INSTITUTE OF TECHNOLOGY, ALLAHABAD (MNNIT) 2005-2009
B-Tech, Computer Science & Engineering CGPA (8.8/10)
MICROSOFT, Hyderabad (Internship) April– May 2013

PM Intern – Product Management
Market Segmentation | Digital Marketing| Consumer Behavior
● Designed a model to enhance the customer engagement time & User Experience with Bing Finance App.
Identified market trends, user needs, key tasks and usage patterns to understand the product gaps
INDUSTRY EXPERIENCE- RETAIL , PAYMENTS, ECOMMERCE, TELECOM, TRAVEL
WORK EXPERIENCE (6.5 YEARS)
RELIANCE JIO, MUMBAI NOV 17 –PRESENT

Deputy General Manager, Product – Jio Prime Partner (Merchant) Business
 Leading Product Management for Jio Merchant POS business; building platform for new RETAIL which includes –
Coupons & Loyalty Platform, Merchant On-boarding & Activation, Mobile Payments, Ordering- B2B & Hyper-local
 Creating a unique platform merging Online & Offline world, Payments, Merchant POS & Commerce where all the
stakeholders (Brand, Merchants and Consumers) are integrated
PAYTM, NOIDA MAR -NOV 2017

Senior Product Manager – Payments Business – Paytm POS product
● Designing an end to end POS (Point of Sales Software) system for retailers with offerings from Payments, Loyalty,
Marketplace Integration, Digital Invoicing & Financial Services (Insurance, EMI, Merchant Advance etc.)
● Create digital payment methods & digital invoicing feature catering to specific use-cases for different merchants
like Payment via dynamic QR code
OLA-CABS (ANI TECHNOLOGIES), BANGALORE 2015 –17

Program/Product Manager –Product & Technology
Program Management- Lead strategic initiatives spanning across business, product & technology.
● Business strategist; plan and manage multiple projects aligning business goals with technology solutions to drive
process improvements, competitive advantage and bottom-line gains.
● New Business Launch (OLA Corporate) - Launched a new product for B2B market to provide cost effective travel
solutions to corporates. Managed a cross functional team to implement key initiatives spread across operations,
technology & marketing team. Designed end-to-end workflows and product roll out strategy and Go-To Market
strategy. The product is currently generating revenues of INR 1.5 cr. a month and 100+ clients are on-board.
● Program Management- Lead end-to-end process redesigning of critical processes spread across Business
Operations, Procurement, Finance & HR business department. This includes designing workflows for end to end
eco-system spread across multiple departments in order to gain overall efficiency
IBM CONSULTING, Bangalore 2014 –15

Senior Strategy Consultant – Strategy & Analytics
Pre-sales | Business-Analytics | Campaign Management | Process Management| Customer acquisition| Big Data
Selected for Manager’s choice award
● Part of IBM core team to develop industry offerings for retail vertical for peculiar use cases like Customer
acquisition, Lead generation, Campaign Management & Customer Engagement using power of unstructured data.
Led delivery of multiple projects coordinating with global teams in the areas of Digital Marketing, Product
Management & Data analytics
● Predictive Modelling to predict churn for a Telecom services client. The model output was fed into overall
campaign management solution designed using Digital Analytics.
● Tools and S/W’s Familiarity: SQL, Watson, Tableau(Data Visualization), IBM SMA (Social Media Analytics),Unica
Campaign Management ,SPSS and R
Business Transformation– Telecom Client (Vodafone) – Lead Consultant
● Business Process Management & Business advisory - Streamlined operations across business functions and take
customer experience to next level in order to sustain the high growth of Vodafone Enterprise B2B business.
Automated the end to end B2B sales funnel
● Project Management- Responsible for executive reporting, financial planning & tracking different budgetary
requirements. Managed complex ecosystem acting as Master System Integrator for 8+ vendors simultaneously.
ORACLE INDIA/ YATRA.COM, Hyderabad 2010-12

Senior Software Engineer
Project Portfolio Management | Travel Domain| Payment Gateways Integration
● Responsible for developing and maintaining modules on flights booking for Yatra portal.
Involved in Project planning, effort estimation & reports and improvement plans for monthly meetings. Ensured
timely release of 8 projects by collaborating with teams spread across US, UK & Europe.
● Appreciated by the CEO for single handedly integrating 2 international airlines with Yatra Portal. Implemented
"Super Saver" concept which resulted in an increase of revenues by INR 1 million
LEADERSHIP ROLES / POSITION OF RESPONSIBILITY

Core Member, Alumni Committee, IIM Lucknow 2012-14
Responsible for handing relationship with 5000+ alumni across different channels.
Conceptualized a Two Day Industrial Business Conclave attended by 25 top notch Business Leaders to closed
interaction with Alma-mater
Member, Placement Committee, MNNIT 2008-09

Ensured placement process for 600 students with 100% success rate; Placed students from 7 different streams
Secretary, Computer Club, MNNIT 2008-09

Organized workshops by industry experts for 100+ students on best programming practices.
BUSINESS COMPETITIONS / LIVE INDUSTRY PROJECTS

Asian Paints Canvas – Campus Winners 2013-14
Winners among 32 teams, designed Digital Marketing strategy for promoting Ezycolor Home Solutions.
Selected among top 6 teams at National Finals at Headquarters of AP, sole representative from IIM Lucknow
HUL LIME – Campus Runners up 2013-14

Ranked among top 3 out of 32 teams by distinguished faculty during campus evaluation round.
Developed a comprehensive marketing strategy touching all all customer touch-points to position Gold’s Gym as a
market leader in health industry
P&G Dream Team – Campus Runners up 2012-13

Ranked among top 4 out of 72 teams and only team from 1st yr. to be selected for the campus finals
Designed an integrated marketing campaign to increase market share of Tide in the detergent segment
INTERESTS
● Trekking – Avid Trekker, completed trekking expeditions to Roopkund /Rupin Pass, over height of 16000 ft.
● Social Work – Organized workshops for promoting Earth Hour & Go Green @Oracle, taught English/Math to
underprivileged children

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Gaurav Garg

garg.gaurav28@gmail.com |+91 9739111633 https://in.linkedin.com/in/gaurav-garg-9b2b298

MICROSOFT, Hyderabad (Internship) April– May 2013

INDUSTRY EXPERIENCE- RETAIL , PAYMENTS, ECOMMERCE, TELECOM, TRAVEL

WORK EXPERIENCE (6.5 YEARS)

RELIANCE JIO, MUMBAI NOV 17 –PRESENT

PAYTM, NOIDA MAR -NOV 2017

OLA-CABS (ANI TECHNOLOGIES), BANGALORE 2015 –17

IBM CONSULTING, Bangalore 2014 –15

ORACLE INDIA/ YATRA.COM, Hyderabad 2010-12

LEADERSHIP ROLES / POSITION OF RESPONSIBILITY

Member, Placement Committee, MNNIT 2008-09

Secretary, Computer Club, MNNIT 2008-09

BUSINESS COMPETITIONS / LIVE INDUSTRY PROJECTS

HUL LIME – Campus Runners up 2013-14

P&G Dream Team – Campus Runners up 2012-13

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