Job Title: Department: Reporting To
Job Title: Department: Reporting To
Job Title: Department: Reporting To
Job Summary
Supports the Food and Beverage Service team by performing support duties including
mise en place of food preparation, set up of functions, set up of food and beverage
equipment, mini bar operations and assisting with the preparation of service.
Adhere to local regulations concerning health, safety, or other compliance requirements,
as well as brand standards and local policies and procedures.
Constantly man his/her area and make conscious efforts to ensure that the
restaurant is always ready to serve incoming guests and that no guests are left
unattended.
Ensures that all guest orders and related requests are carried out
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Serve customers in a professional and courteous manner.
Ensure that the back of the house department operates effectively and efficiently.
In the absence of guests, maximize his/ her work shift by consciously finding
activities that will help maintain the standards of the restaurant.
Ensure guest satisfaction and help keep the hygiene and general look of the
restaurant/bar.
Ensure that the company and statutory hygiene standards are maintained in all
areas.
Attend to timely customer complaints and report any to his immediate superior.
Take all the necessary steps in order to prevent theft, property damage ensure
guest satisfaction and achieve operating standards.
Carry out other tasks and special projects as assigned by his/ her superiors.
Ensure that reports and administration requirements are timely submitted such
as inventory sheets and breakage reports.
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Effectively interact with guests and all levels of management, associates and
clientele, both inside and outside the organization.
Experience:
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