Thogersen, J. (1999) .
Thogersen, J. (1999) .
Thogersen, J. (1999) .
Abstract
1
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54 J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
1. Introduction
During the past few decades, the understanding of causes and of how to
avoid negative eects of consumer behaviour on the natural environment has
become an important, albeit still somewhat exotic research area within eco-
nomic psychology. With few exceptions these studies have focused on speci®c
behaviours, such as participation in a recycling programme (e.g., Pieters,
1991; Taylor & Todd, 1995; Thùgersen, 1994), buying organic food (e.g.,
Grunert & Juhl, 1995; Thùgersen & Andersen, 1996), avoiding excessive
packaging (e.g., Bech-Larsen, 1996; Thùgersen, 1996a), regulating home
heating (e.g., Van Raaij & Verhallen, 1983; Yates & Aronson, 1983), or
choice of mode of transportation (e.g., GaÈrling & Sandberg, in press; Ver-
planken, Aarts, Knippenberg & Knippenberg, 1994). Studies like these have
improved our understanding of the determinants of environmentally sensitive
consumer behaviour and of possible measures for changing environmentally
undesirable behaviours. However, the ``piecemeal'' approaches dominating
consumer behaviour research in this area fall short of the challenges currently
facing environmental policymakers (Gray, 1985; O È lander & Thùgersen,
1995). For example, one of the prominent conclusions of the Earth Summit
in Rio in 1992 was that ``altering consumption patterns is one of humanity's
greatest challenges in the quest for environmentally sound and sustainable
development'' (Sitarz, 1994, p. 39). Since the Rio summit, strategies for the
attainment of a sustainable consumption pattern has been on the agenda of a
large number of international, national, and NGO conferences and meetings
(e.g. Norwegian Ministry of Environment, 1994; Oslo Roundtable Con-
ference on Sustainable Production and Consumption, 1995; Stù, 1995; The
Directorate Industry-, Construction-, Product-, and Consumer-aairs et al.,
1995). Increasingly, consumer-directed environmental policy is guided by the
ambition to change overall consumption patterns, not just speci®c, limited
behaviours.
But does it make a dierence whether environmental policies target the
overall consumption pattern or speci®c, and probably urgent, problems?
After all, a consumption pattern is composed of speci®c behaviours. Some
authors have warned that the previous narrow focus on single behaviours
and problems is inecient and too slow, measured by the challenges ahead
of us (e.g., Gray, 1985; O È lander & Thùgersen, 1995), and others have
claimed that a too narrow focus often leads to the creation or worsening of
environmental problems outside the focus (e.g., Jùrgensen, 1989). Also, the
ethical defensibility of focusing on achieving speci®c behavioural change
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 55
goals when, in reality, there may be several other, equally valid ways to
de®ne and solve the problem has been questioned (O È lander & Thùgersen,
1995).
Maybe the most obvious alternative to a narrow focus on speci®c be-
haviour changes is to use educational and other means to target fundamental
beliefs, values and norms with implications for a broad range of behaviours
(Berger, 1991; Gray, 1985; Stern, 1992). However, whereas education un-
doubtedly is an indispensable element of a long-run strategy for a sustainable
society, previous educational experiments have shown meagre results with
regard to changing environmental behaviour (Gardner & Stern, 1996; Gray,
1985). In addition, most empirical research has found no or a weak corre-
lation between general environmental attitudes or values and any speci®c
behaviour (Alwitt & Pitts, 1996; Moisander & Uusitalo, 1994; Stern &
Oskamp, 1987; Weigel, 1983).
As emphasised by Olander and Thùgersen (1995) the problem is probably
not whether to choose a targeted behavioural change tactics or a broad ed-
ucational strategy, but how to combine the two approaches to best advan-
tage. Olander and Thùgersen (1995) suggest policy should be focussed on
activation and behaviour change, but instead of trying to install a speci®c and
well-de®ned new behaviour ± which may produce reactance in some and
which others may ®nd is prohibitively inconvenient ± the goal should be to
produce some relevant behaviour change and to stimulate activity around
serious environmental problems in general (see also Devine & Hirt, 1989).
Education is an important means to produce quali®ed activity, but so are,
e.g., speci®c information about activities and opportunities for acting locally
and the provision of eventual physical prerequisites for action (for example
systems for separate collection of recyclable waste or public transportation
systems).
The idea of broadening the scope of behavioural change campaigns in the
environmental ®eld undoubtedly will be met with some resistance in both the
administrative and research communities. It may require more complicated
research designs which may be more dicult to cut into standard, journal
length pieces. Environmental administrators may resist broadening the scope
because it is likely to lead to the formulation of change goals that cross
administrative borders, are more demanding of money, time and personal
skills, and are more dicult to monitor and control. They may also fear that
widening the scope of desirable behaviours may result in people getting
confused and ®nding it easier to avoid doing anything at all which could
actually lead to less behavioural change. The fear that widening the
56 J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
2. Hypotheses
2.1. Hypothesis 1
2.2. Hypothesis 2
Popular cognitively based attitude and norm theories like, for example,
Fishbein and Ajzen's (Fishbein & Ajzen, 1975; Ajzen & Fishbein, 1980)
Theory of Reasoned Action and Schwartz's (Schwartz, 1977) Norm Acti-
vation Theory assume that the proximal attitudinal and/or normative ante-
cedents of a behaviour are rooted in beliefs about consequences of that
behaviour. It is also acknowledged within this tradition that ``a change in
behavior implies a new set of relationships between the individual and the
attitude object [which] may then lead to the learning of new beliefs about
the attitude object, and thus to attitude change'' (Fishbein, 1967, p. 482).
Researchers studying environmentally sensitive behaviour have often in-
cluded this type of feedback in their models (Ester & Mandemaker, 1994;
Stern, 1992; Thùgersen, 1994; Van Raaij & Verhallen, 1983), and it is well
documented in empirical research as well (e.g., O È lander & Thùgersen, 1995;
Thùgersen, 1997, 1998b). For example, it has been found that beliefs about
the consequences of recycling change substantially with experience, cf. Jo-
hansson (1993) described in Olander and Thùgersen (1995). Most of the
learning that goes on while performing an environmentally friendly activity,
such as recycling, is undoubtedly relevant only for that particular activity.
However, it is not unlikely that some of it has implications for ± and may lead
to revisions of attitudes towards ± other behaviours as well; in the case of
recycling for example learning related to the goals of the recycling pro-
gramme or about the ``waste consequences'' of various consumer goods or
procedures. Hence, we may hypothesise as follows.
2.3. Hypothesis 3
2.4. Hypothesis 4
The possible spillover processes described until now all involve some
reasoning. The individual is assumed to establish conscious and motivating
association links between speci®c or more abstract evaluations and some
speci®c behaviour(s); the evaluation having been altered or made more sa-
lient by performing an environmentally friendly behaviour, such as partici-
pating in a recycling programme. However, it is also possible to envisage
more spontaneous spillover processes where related behaviours, gradually
and unconsciously, become aligned according to a principle or goal. Such
processes could, for instance, evolve because individuals have a preference
for category-based evaluation and, at the same time, a propensity to perceive
their activities in as broad categories as possible.
Several popular models in consumer behaviour research assume that, when
encountering an attitude object (external stimuli), an individual's ®rst reaction
60 J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
is to attempt to categorise it (e.g., Fazio, 1986; Peter & Olson, 1996). If the
categorisation is successful, aect associated with the category label may be
activated spontaneously and guide behaviour (Fiske & Pavelchak, 1986;
Sujan, 1985). Fiske and Pavelchak (1986) suggest that only if the encountered
object hold salient characteristics that are inconsistent with the category, or,
if no appropriate category can be retrieved from memory, will the person
engage in more time-consuming and demanding ``piecemeal-based'' evalua-
tion of the attitude object. Category-based evaluation has been shown to be
both preferred to and more ecient (in terms of response latency) than
piecemeal-based evaluation both regarding other people (e.g., Fiske & Pa-
velchak, 1986) and consumer goods (e.g., Sujan, 1985), and there is no ob-
vious reason why it should be dierent in other areas (Fiske & Pavelchak,
1986).
Add to this Vallacher and Wegner's (Vallacher & Wegner, 1985; Wegner &
Vallacher, 1986) suggestion that we are inclined to conceive of our activities
in as encompassing categories as possible, because it allows a more ecient
execution of most acts. Only when we cannot perform a broadly conceptu-
alised act, do we concern ourselves with thinking of details of the act (i.e.,
activate more narrow action categories). This is typically the case when a
person begins performing a somewhat dicult new activity. In such cases, he
or she tends to focus at the operations that have to be borne out. However,
with experience the speci®c operations become routinised, thus making a
change in focus away from the speci®c operations and towards the goals of
the activity possible (and desirable).
Hence, due to routinisation, individuals tend to conceive of repeated acts
in broader categories over time. A participant in a recycling programme, for
example, may in the beginning conceive of this activity as separating the
waste in designated containers, later as recycling, and even later as waste
avoidance. Imagine a recycler who perceives her participation in a source
separation programme as an instance of waste avoidance, and whose attitude
towards waste avoidance (a broad behavioural category) is based on expe-
rience with participation in the source separation programme only. Imagine
also that when buying, say, detergents this person switches between a limited
number of brands that overall are evaluated equally positive. If, suddenly,
one of these brands comes in a new ``re®ll'' packaging with a label and a text
explaining that the new packaging helps avoiding waste, the ``waste avoid-
ance'' category may be activated in the recycler's mind and the aect asso-
ciated with it determine her brand choice.
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 61
The quality of the data was assessed and the data was prepared for the
analysis by means of PRELIS (SPSS, 1993). The pre-analysis showed that
several of the measures contained substantial skewness and kurtosis that
could not be corrected with a simple transformation of the data. Hence,
Generally Weighted Least Squares (which is not dependent on assumptions
about the distribution of the data) was used to estimate the models.
Listwise deletion was used in the case of missing values. In order to reduce
the detrimental eect of this method on the sample size, it was assumed that
no answer to a behaviour frequency question is equal to a behaviour fre-
quency of 0. Still, due to missing values the sample size is reduced to 794
respondents.
4. Hypothesis tests
4.1. Hypothesis 1
4.2. Hypothesis 2
2
Notice that we only measured the number of times the person recycled two speci®c types of waste out
of the last ®ve opportunities which, of course, is a rough indicator of the person's direct experience with
recycling. It makes little sense to compare recyclers and non-recyclers, since 86% of the respondents
claimed that they recycle all of their glass waste and an additional 9% claimed that they recycle some of it.
3
In the interest of saving space, the calculations are not shown. However, they can be obtained from the
author.
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 65
Table 1
Polychoric correlation matrix for the combined data regarding recycling and packaging waste prevention
(N 794)
x1 x2 x3 x4 x5 x6
Personal norms
x1 : Recycle glass 1.00
x2 : Recycle compostable waste 0.33 1.00
x3 : Avoid overpackaged goods 0.29 0.36 1.00
x4 : Choose beverages in recyclable packaging 0.30 0.37 0.57 1.00
Behaviour
x5 : Recycling 0.17 0.37 0.11 0.08 1.00
x6 : Packaging waste prevention 0.09 0.19 0.29 0.34 0.15 1.00
66 J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
Fig. 1. Spillover from recycling to the personal norm with respect to packaging waste prevention.
4.3. Hypothesis 3
Table 2
The in¯uence of values on personal norms regarding recycling and waste avoidance
Personal norm regarding: Recycling (N 794) Waste avoidance (N 794) Waste avoidance, Waste avoidance,
Values ``light'' recyclers ``heavy'' recyclers
N 395 N 399
Coecient Adj. R2 DR2 Coecient Adj. R2 DR2 Coecient Adj. R2 Coecient Adj. R2
after in- after in-
clusion clusion
Note: The ®rst two calculations were made by means of stepwise regression. The coecients are those that appear in the ®nal equation. In the last
two calculations, multiple regression was used. Besides the ones mentioned in the ®rst column, the following value items were included in the
stepwise regression analysis: Responsible, Helpful, Enjoying life, A world of beauty, A world at peace, Independent, Preserving my public image,
Respect for tradition, Social order.
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 69
equation in both cases, and by far the most important of the set, is ``unity
with nature''. Other studies have also found this item to be the one from
Schwartz's Value Indicator most closely associated with environmental
concern (e.g., Stern, Dietz & Kalof, 1993; Stern et al., 1995) which increases
the face validity of this ®nding.
``Being curious'' is the second item to enter the equation in both cases.
There is no previous research indicating why this value may in¯uence per-
sonal norms concerning environmental issues. A possible explanation could
be that an active interest in new features in one's surroundings, as indicated
by this value, facilitates the development of personal norms regarding
emerging issues (as many environmental issues are still perceived to be; cf.
Stern et al., 1995; Thùgersen & Grunert-Beckmann, 1997).
Dierent values enter the two equations third and last. The personal norm
regarding recycling is marginally in¯uenced by the value ``choosing my own
goals'', and the personal norm regarding waste avoidance by the value ``being
in¯uential''. A common trait of these two values is that they both indicate an
active, self-controlled approach to life. Perhaps individuals with such an
approach are more likely than others to form an attitude towards any rela-
tively new issue, environmental or not.
Values (at least those included here) explain only a modest share of the
variation in personal norms. This should come as no surprise in view of the
wide gap in abstraction levels between criterion and predictors (e.g., Ajzen &
Fishbein, 1977). Further, norm research suggests that the formation of a
personal norm depends on the person's perceptions regarding a number of
situation speci®c issues, besides his or her values (e.g., Schwartz, 1977).
As mentioned earlier, the survey contained no measures of the salience of
the included mental constructs. However, the indirect procedure that was
used to test the in¯uence of recycling on attitude salience when investigating
Hypothesis 1 also applies here. If recycling has made environmentally rel-
evant values more salient, the correlation between these values and personal
norms regarding waste avoidance should be expected to be stronger for
``heavy'' than for non- or ``light'' recyclers. However, this expectation rests
on the assumption that the individual's perception of the relevance of waste
prevention for reaching the valued goal is not (negatively) aected by his or
her recycling. Compared to non- or light recyclers, heavy recyclers who
perceive recycling as a sucient solution to the waste problem, as some
seem to do according to the results of the test of Hypothesis 2, may per-
ceive their environmentally relevant values as less relevant for decisions
about waste avoidance. As a consequence, the correlation between values
70 J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81
Fig. 2. Spillover from recycling to packaging waste prevention and from recycling to both the personal
norm with respect to packaging waste prevention and packaging waste prevention.
and personal norms may be weaker for heavy than for non- or light re-
cyclers.
The right half of Table 2 shows the results of running multiple regression
analyses of the personal norm regarding packaging waste avoidance on the
three value items identi®ed by the stepwise regression separately for heavy
and for non- or light recyclers. The two groups were formed by splitting the
sample at the mean of the recycling index. A comparison of the results shows
that values in fact explain less of the variation in personal norms regarding
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 71
waste avoidance among heavy than among non- or light recyclers, indicating
that recycling makes a number of people perceive their values as less relevant
for waste avoidance (perhaps because they believe that recycling solves the
waste problem). However, the dierence in the coecient for ``unity with
nature'' ± the only speci®cally ``environmental'' value among the three ± is
not statistically signi®cant. Hence, either neither the salience nor the rele-
vance of this value is in¯uenced by recycling or the two (counteracting) forces
cancel each other. However, most importantly for the present purpose, the
evidence provides no support for the hypothesis that recycling increases the
salience of environmental values.
4.4. Hypothesis 4
The combined model explains approximately the same share of the vari-
ation in the two behaviours as the individual models. 4 Hence, the primary
advantage of combining the models is not that it increases the explanation,
but that it increases our understanding of the behaviours in question. The
combined model reveals important spillover eects between the two behav-
iours.
5. Discussion
This paper began with a plea to behavioural research and policy in the
environmental ®eld to leave its narrow focus on speci®c behaviours and start
dealing with the more dicult problem of changing the whole lifestyle in
auent societies. Compared to this grand plea, the paper itself takes a small
step, focusing on two speci®c behaviours rather than one, and even behav-
iours within the same environmental ``sector''. However, the most important
contribution of this paper is not new knowledge about these speci®c be-
haviours. Its novel contribution is demonstrating that environmentally
friendly behaviours are not independent. General environmental values that
people hold foster feelings of behavioural obligation and commitment in
many settings, and when people start to act in an environmentally friendly
way in one area, this behaviour tends to spill over into other areas. Both of
these observations are of tremendous importance for developing strategies to
produce general lifestyle changes.
This study took o from an analysis showing that the attitude towards
recycling or preventing packaging waste mainly depends on the strength of
the person's feeling of obligation to perform these behaviours. By demon-
strating that the feeling of a personal obligation to perform speci®c, envi-
ronmentally friendly behaviours is rooted in more general, internalised
values, the analysis suggests that education is an important tool for pro-
ducing behaviour change in the environmental ®eld (Gray, 1985; Rokeach,
1979).
4
In the ®nal model, R2 's regarding recycling and waste prevention are 0.24 and 0.19. The calculations
regarding the individual models are reported in Thùgersen (1998a).
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 73
The analysis also detects a negative spillover eect from recycling to re-
lated behaviours. Performing an environmentally friendly behaviour, such as
recycling, seem to have a negative impact (spillover eect) on the feeling of
obligation to do other things.
Two possible reasons for this eect were suggested above. The gentler
explanation is that some people (mistakenly) believe that recycling solves
the waste problem. Hence, when one recycles there is no need to do more
about this problem. This is not the explanation most observers prefer,
however. Most observers of this phenomenon have been concerned with the
possibility that some people adapt to demands for minor behaviour changes
(like participation in a convenient recycling programme) as an excuse for
not making more radical, and personally more costly, changes in their
lifestyles (Schahn, 1993a,b; Van Raaij, 1995; Wenke, 1993). If this is the
true explanation, it seems to be a tougher job to reverse it than if the only
problem is mistaken beliefs. But perhaps this is a mistake too. Van Raaij
(1995) has suggested that a person who uses this excuse has in fact accepted
that he or she ought to change behaviour. ``Partial yielding'', as he terms it,
may in fact make it easier to persuade a person to make more radical be-
haviour changes.
Two ways of handling excuses for not changing behaviour in spite of the
availability of more environmentally friendly options have been suggested in
the literature: counterarguing the excuses (e.g., Schahn, 1993a; Van Raaij,
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 75
1995; for an example, see Schahn, 1993b) and changing the balance between
personal cost and bene®ts from choosing the environmentally friendly op-
tion (e.g., Diekmann & PreisendoÈrfer, 1992). Counterarguing is appropriate
in cases where the resistance against adapting to an obviously more envi-
ronmentally friendly behaviour is caused only by the convenience of main-
taining an old habit. Counterarguing basically means confronting people
with the same types of information that are needed in order to correct
mistakes about the need for waste prevention even though one recycles.
Hence, in this respect it makes little dierence whether the negative spillover
eect is produced by one or the other of the two suggested explanations.
However, it is important to remember that campaigns that promote be-
haviour change in the environmental ®eld typically ask the individual to take
responsibility for solving problems that he or she did not cause (Salmon,
1989). To the degree possible, the balance between personal cost and bene®ts
from choosing environmentally friendly options should be adjusted to re¯ect
this fact.
constructs they are rather weak. However, again this ®nding of course is
in¯uenced by the peculiarities of the present case. Hence, further empirical
studies are needed before any conclusions can be drawn with con®dence. It
should also be kept in mind that the present data set is not ideal for detecting
salience eects. Future research should include direct measurement of sa-
lience in the research design. Also, a more balanced sample of performers and
non-performers of the behaviour assumed to generate spillover should be
striven for.
5.5. Limitations
Acknowledgements
The ®rst draft of this paper was written during my visit at the Institute for
International Studies, Stanford University, in the academic year 1995±1996. I
am grateful to Richard P. Bagozzi and two anonymous reviewers for com-
ments on an earlier draft. The study was supported by a grant from the
Danish Government's Strategic Environmental Research Programme. It is
part of a collaborative research project which looks into the prerequisites for
reducing household waste production. Besides this author, the project group
J. Thùgersen / Journal of Economic Psychology 20 (1999) 53±81 77
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