Service Manual: Change For Life
Service Manual: Change For Life
Service Manual: Change For Life
Service Manual
Models:
CH-S12FTXE Wi-Fi
CH-S18FTXE Wi-Fi
(Refrigerant:R410A)
Table of Contents
Table of Contents
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Service Manual
9. Maintenance.............................................................................................................67
9.1 Error Code List................................................................................................................67
9.2 Troubleshooting for Main Malfunction.............................................................................75
9.3 Troubleshooting for Normal Malfunction..........................................................................89
10. Exploded View and Parts List...............................................................91
10.1 Indoor Unit.....................................................................................................................91
10.2 Outdoor Unit................................................................................................................101
11. Removal Procedure......................................................................................103
11.1 Removal Procedure of Indoor Unit..............................................................................103
11.2 Removal Procedure of Outdoor Unit...........................................................................108
Appendix:....................................................................................................................... 112
Appendix 1: Reference Sheet of Celsius and Fahrenheit................................................... 112
Appendix 2: Configuration of Connection Pipe.................................................................... 112
Appendix 3: Pipe Expanding Method.................................................................................. 113
Appendix 4: List of Resistance for Temperature Sensor..................................................... 114
Table of Contents
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Technical Information 1
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2. Specifications
2.1 Specification Sheet
CH-S12FTXE Wi-Fi
Model
Technical Information 3
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CH-S18FTXE Wi-Fi
Model
Product Code
Technical Information 5
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Cooling Heating
11 11
10 Conditions 10 220V
220V
9 Indoor: DB27°C/WB19°C 9
Outdoor: DB35°C/WB24°C
8 Indoor air flow: High 8
7 Pipe length: 5m 7 230V
Current (A)
Current (A)
6 6
5 230V 5 240V
4 4
Conditions
3 3 Indoor: DB20°C/WB15°C
2 240V 2 Outdoor: DB7°C/WB6°C
Indoor air flow: High
1 1 Pipe length: 5m
0 0
0 10 20 30 40 50 60 70 80 90 0 10 20 30 40 50 60 70 80 90 100 110 120
Compressor speed (rps) Compressor speed (rps)
Cooling Heating
Cooling Heating
130 110
120
100
110
Capacity ratio(%)
90
100
Capacity ratio(%)
80
90
70
80
Condition 60 Conditions
70
Indoor:DB27°C WB19°C Indoor:DB20°C
60 Indoor air flow: High 50 Indoor air flow:Super High
Pipe length:5m Pipe length:5m
50 40
32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 –15 –10 –5 0 5 7 10
Outdoor temp. (°C) Outdoor temp.(°C)
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Cooling Heating
105 120
100 110
100
95 90
90
Capacity ratio (%)
80
85 70
Conditions
60 Indoor:DB20°C/WB15°C
80 50
Indoor air flow:Super High
Pipe length: 5m
75 40
30
70 -22 -15 -10 -5 0 7 15 20 24
Heating:
Instruction:
T1: Inlet and outlet pipe temperature of evaporator
T2: Inlet and outlet pipe temperature of condenser
P: Pressure at the side of big valve
Connection pipe length: 5 m.
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60
Indoor side noise
60
50
Noise/dB(A)
50
40
Noice/dB(A)
40
30
20 30
10
0 20
low Middle High Super High
0 20 40 60 80 100
Indoor Fan Motor Rotating Speed
Compressor frequency/Hz
12K 18K
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W D
12K
Φ55 Φ55
54 54
150 90
18K
Φ55 Φ55
38 38
190 140
Models W H D
Unit:mm
12K 790 275 200
18K 970 300 224
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842 257
596
763 320
540 297
Unit:mm
Technical Information 11
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Gas pipe
side
Valve
4-Way valve
Discharge
COOLING
HEATING
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5. Electrical Part
5.1 Wiring Diagram
●Instruction
Note: Jumper cap is used to determine fan speed and the swing angle of horizontal lover for this model.
● Indoor Unit
CH-S18FTXE Wi-Fi
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Technical Information 13
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● Outdoor Unit
CH-S12FTXE Wi-Fi
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CH-S18FTXE Wi-Fi
Technical Information 15
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1 2 3 4 5 6 7
11
● Bottom view
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Outdoor Unit
● Top view
9 10 11
12 NO NAME
1 Interface of electronic expansion valve
2 Overload interface of compressor
3 Terminal of DRED
4 Interface of temperature sensor
13 5 Main board of IC
6 Eeprom
7 Interface of compressor wire WVU
8 8 Reactor wiring terminal
9 DRED Live wire interface
10 Interface of electric heating
14 11 4-way valve terminal
12 DRED Interface of netural wire
13 Terminal of outdoor fan
14 Interface of earthing wire
15
15 Live wire interface
16 16 Neutral wire terminal
17 Communication wire
17
7
6 5 4 3 2 1
● Bottom view
Technical Information 17
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1 ON/OFF button
2 MODE button
WIFI
3 FAN button
4 SWING button
1
3 5 TURBO button
2
5 6 ▲/ button
▲
4
6
7 7 SLEEP button
8
9 8 TEMP button
11 10
9 I FEEL button
12 10 LIGHT button
11 CLOCK button
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Press this button to turn on the unit. Press this button again to turn off the unit.
Press this button to increase set temperature. Holding it down above 2 seconds rapidly increases set temperature.
In AUTO mode, set temperature is not adjustable.
OFF
Caution:
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12.TURBO button
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battery
reinstall
remove
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6.2 Operation of Smart Control (Smart Phone, Tablet PC) For Gree
Operation Instructions
Download and install APP
Scan the following QR code with your smart phone and download Wifi Smart.
Install the APP according to its guidance. When successfully installed, your smart phone homepage will show this icon
User of IOS system can search for the Gree Smart in Apple store to download the Apple version APP.
Configuration
NOTE: Select either the original configuration or AP configuration according to the APP functions.
1.Original configuration
Before operation, please finish the following configuration in order to realize Wifi control and the connection between air conditioner and
intelligent device.
(1).Short-distance control setting for air conditioner using Wifi hotspot
Step 1: Air conditioner Wifi is set in AP mode in factory. You can search the air conditioner Wifi hotspot through your smart phone. The
name of Wifi hotspot is the last 8 numbers of the air conditioner mac address. Password is 12345678.
Step 2: Open APP and the screen will show the air conditioner that you just connected. Tap the name of this air conditioner on
your phone to enter and realize short-distance control, as shown below. Please refer to "Functions introduction" for specific control
methods.
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Select "Add device" and enter the page of "Add device". Tap "Manual configuration" and enter the page "Manual configuration".
Step 2: Select the correct network name and enter the password. Select the server (The server setting here must keep the same as the
server setting in "Settings" mentioned below. Otherwise, remote control will fail.), then tap the button "Add device" for configuration. At
this time, "Configuring" is displayed on the APP. The buzzer in the indoor unit will give out a sound when configuration succeeds.
2.AP configuration
4 steps of configuration
Step 1: Enter homepage "Device", and then tap at the top right corner.
Select "Add device" and enter the page "Add device". Tap "Manual Configuration".
Step 3: Select the wireless network of air conditioner. APP will show the password 12345678 (default password of the network of air
conditioner). Then tap "Next"; select the name of home Wifi router, then enter the correct password and select a server.
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Step 4: If configuration is successful, a window will pop up and read "Configuration succeeded". Then configuration is completed.
NOTE: After configuration is completed, the air conditioner hot spot connected to your phone will disAPPear. You should reconnect your
phone to the home Wifi router to realize long-distance control.
The above configuration only needs one phone. Other types of phones shall install this APP, connect with the air conditioner hot spot or
wireless router of Wifi air conditioner. When connection is done, open the APP to use short-distance operation to control the air conditioner
and then you can use the long-distance control.
Functions introduction
1.User registration
Purpose: To realize long-distance control
Operation instruction: For the first time login, you have to register a new username. If you already have a username, skip the registration
step and enter email address and password on the "Login Page" to log in. If password is forgotton, you can reset the password.
Operation steps:
(1) Select the sever address
(2) Account login: Slide the page "Device", and enter the page "Menu" on the left. Tap "Login" to enter the page "Register username". New
user must first register a username. Tap "Register”.
(3) Enter your email address. Wait until you receive the verification code. Enter the code and then tap "OK" to log in.
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(4) If password is forgotten, you can reset the password with your email address.
Tap "Forgot password" and enter the page "Forgot password". Tap "Get verification code" to get an email verification code. Enter a new
password and tap "OK" to log in.
2.Personal settings
Purpose: Set name (device name, preset name, etc.) and images (device image) in order to identify a user easily.
(1) Set device name
After quick configuration, a list of controllable smart devices will be generated. Default name for air conditioner is the last 8 numbers of the
air condtioner mac address.
Step 1: Tap and hold "a0b417ac" to enter the page "Edit device". Tap "Image" to select the source of image. Select from "Default images"
or "Take photo" or "Choose from photos" and save an image.
Step 2: Tap "Name" to change device name. Save it and the new device name will be shown. Enable button ''Lock device'' to lock the
device so that other smart phones can’t search the device. Tap "Temp unit" to change the temperature unit.
Step 3: Tap "Firmware update" to upgrade the firmware of the device. Tap"1.8" and then the device will be updated automatically.
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Step 2: Choose the time. Tap "Name". As shown in the picture, its name is "baby room". For timer type, select "On". Then select the
repeating days. Save the setting of preset name.
Tap "babyroom" and enter the page of air conditioner control. Tap to turn on the control switch.
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Tap or to increase or decrease temperature. Tap to change working mode. Tap to enter the page of fan speed
adjustment.
(2) Advanced control functions: Set scene; Preset; Link; Infrared control (only APPlicable to smart phones with infrared emitter)
Set scene: Preset the operation of several smart devices by one tap.
On the page "Home control", tap the image of "Home control" to enter the page "Edit scene".
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Tap "Add scene" and edit the scene name, for example, "Back home". Add execution devices.
Tap to add commands. On the page "Select execution device", select the air conditioner named "babyroom". Then select "ON" or
"OFF".
Continue to select the next execution device as instructed above. Tap to set the interval.
Tap "Save". Tap the scene picture displayed on homepage "Device" to send the command. Then the scene "Back home" will be in execution.
You may view the execution condition of the scene.
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Slide up and down to set the time. If you need to synchronize the time, tap " synchronize". If such "Hint" interface doesn't show up, please
skip this operation step.
Multi-device preset: This can preset multiple devices to execute a command at a specific time.
Please refer to the instructions as how to set preset time, name, timer type and repeating days for a single device.
Tap "Preset device" to select one or more devices. Then return to the page "Device".
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Tap "Temperature" to enter the page "Select temperature parameter". Slide up or down to adjust temperature. Tap "Upper limit" or
"Lower limit".
Tap "Mode" and "On/Off" to select the status of master device. Then tap "Save".
Step 2: Set time parameter for linkage. Tap "Time parameter" to enter the page "Set time". Slide rightwards to turn on the
setting time.
Tap "Execution time"; then tap "Start" and "Stop" to set start time and stop time respectively. Tap "OK" at the top right corner to save the
setting.
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Tap the days below "Repeat" to select the repeating days. Then tap "Save".
Tap the name of device that you want to control. Tap "ON" or "OFF" and then tap "Save" to complete the linkage.
Tap "Save" and then repeat the above steps to set linkage of several scenes.
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(5) Infrared control (only APPlicable to smart phones with infrared emitter).
Function: Smart phone can be used as a remote controller.
Tap at the top right corner of the homepage "Device". Select "Infrared" and enter the page "Remote controller". Tap and
slide up to enter the page of advanced functions.
Tap to turn on the device. Tap to select mode. Tap to adjust fan speed and swing angle. Tap "Health", "Energy
saving", "Sleep" etc. to set advanced functions.
Tap "Sleep" to enter the page "Sleep". You can select "Traditional sleep", "Expert sleep" or "DIY sleep". Tap "DIY sleep" and then tap
the left and right arrows to set sleep time. Tap up and down arrows to adjust temperature at a specific sleep time.
4.Menu functions
Menu functions (Share, Set, History, Feedback)
(1) Share: To share quick configuration information and unit’s information, including local export and local import.
For local import, you just need to tap "Local import" and wait for the data download.
Local export
Step 1: Export local data to another smart phone.
Enter "Menu" on the left side and tap "Share" to enter the page "Share". Then tap "Local export".
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(2) Backup: To keep backup of the quick configuration information and unit’s information, including backup to cloud and backup list on
the cloud.
Backup to cloud
Enter the "Menu" on the left and tap "Backup".
Tap "Backup to cloud" and then tap "Yes". Then wait for the data download.
Select "Backup list on the cloud". Then backup records will APPear. Tap "Record" to download data and recover data to local unit.
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(3) Settings
User can set vibration, message alerts, server, updates, etc. The server setting here must be the same as the server setting in
"Configuration" mentioned before.
Otherwise, remote control will be invalid.
(4) Feedback
User can feedback suggestions to back-stage management for maintenance and development.
Tap "Feedback". Enter your suggestions and then submit it.
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Install the APP according to its guidance. When successfully installed, your smart phone homepage will show this icon
User of IOS system can search for the Wifi Smart in Apple store to download the Apple version APP. Android user can
search "WiFi Smart" on Google Play to download it.
Configuration
NOTE: Select either the original configuration or AP configuration according to the APP functions.
1.Original configuration
Before operation, please finish the following configuration in order to realize Wifi control and the connection between air conditioner and
intelligent device.
(1).Short-distance control setting for air conditioner using wifi hotspot
Step 1: Air conditioner wifi is set in APP mode in factory.
You can search the air conditioner wifi hotspot through your smart phone.The name of wifi hotspot is the last 8 numbers of the air
conditioner mac address. Password is 12345678.
gree-a
gr-cn
gr-cn gr-dh
Step 2: Open APP and the screen will show the air conditioner that you just connected. Tap the name of this air conditioner on your
phone to enter and realize short-distance control, as shown below. Please refer to "Functions introduction" for specific control methods.
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Step 3: Select the wireless network of air conditioner. APP will show the password 12345678 (default password of the network of air
conditioner). Then tap "Next"; select the name of home WiFi router, then enter the correct password and select a server.
Step 4: If configuration is successful, a window will pop up and read “WIFI module starts to connect the configured wireless router”.Then
configuration is completed.
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NOTE: After configuration is completed, the air conditioner hot spot connected to your phone will disappear. You should reconnect your
phone to the home WiFi router to realize long-distance control.The above configuration only needs onephone. Other types of phones
shall install this APP, connect with the air conditioner hot spot or wireless router of WiFi air conditioner. When connection is done, open
the APP to use short-distance operation to control the air conditioner and then you can use the long-distance control.
3.Configuration method for Apple phones
Step 1: Turn on Wi-Fi “Settings” on the phone.
Step 2: In general, the hot spot signal of air conditioner is the last 8 bits of MAC address. Eg: Select “a0b41737” and enter
the defaulted password “12345678” to connect it.
Step 3: Turn on APP, press “+” button, press “Add device” to enter into the page of “Add device” and then select “Manual configuration”.
Enter wireless router’s SSID and PSW on the page of “Manual configuration”. The display on the server will be the same as the selection
when registering the account ( server selection in “Setting”).
Eg: WiFi name: Tenda_XXX;
WiFi password:123456789
Server: Europe
Check whether the filled information is correct. If the information is wrong, configuration will fail. Press “Configuration” to start
configuration.
Notice:
Finally, press “Configuration”, and APP will send the filled information to Wifi Smart. At this time, the buzzer will give out a sound, which
indicates it has started to connect the wireless router.
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If the name of router or the password is wrong, Wifi Smart can’t connect to the wireless router. 2 mins later, please conduct the
configuration operation again. Reset Wi-Fi adaptor by pointing you remote at the indoor unit and holding the mode and Turbo buttons on
your remote control for 10 seconds and until you hear the beep.
Wrong server selection will cause long-distance control invalid. Therefore, please make sure thatthe server selection when
registering the account is the same as this one.
If the password is blank, no password is defaulted for the wireless router, which is the OPEN mode.
Configuration should be conducted at one time. As for other phones, they can automatically search for the device after connecting to the
wireless router (such as Tenda_XXX) and turning on the APP.
Functions introduction
1.User registration
Purpose: To realize long-distance control.
Operation instruction: For the first time login, you have to register a new username. If you already have a username, skip the registration
step and enter email address and password on the "Login Page" to log in. If password is forgotton, you can reset the password.
Operation steps:
(1) Select the sever address.
(2) Account login: Slide the page "Device", and enter the menu page on the left.Tap "Login" to enter the page "Register
username". New user must first register a username. Tap "Register”.
(3) If password is forgotten, you can reset the password with your email address.
Tap "Forgot password" and enter the page "Forgot password". Enter your registered email account the first. Tap "Get verification code" to
get an email verification code. Enter a new password and tap "OK" to log in.
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2.Personal settings
Purpose: Set name (device name, preset name, etc.) and images (device image) in order to identify a user easily.
(1) Set device name
After quick configuration, a list of controllable smart devices will be generated. Default name for air conditioner is the last 8 numbers of
the air condtioner mac address.
Step 1: Tap and hold the Wifi model name, such as “a0b417ac”, to enter the page "Edit device". Tap "Image" to select the source of
image. Select from "Default images " or " Take photo" or "Choose from photos" and save an image.
Step 2: Tap "Name" to change device name. Save it and the new device name will be shown. Enable button ''Lock device''to lock the
device so that other smart phones can’t search the device. Tap "Temperature unit" to change the temperature unit.
Notice: If this device is not locked, other phones within the local area network can be found through wifi smart APP and operate the
device.
Step 3: Tap "Firmware update" to upgrade the firmware of the device. Tap"1.7" and then the device will be updated automatically.
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Step 2: Choose the time. Tap "Name". As shown in the picture, its name is "baby room". For timer type, select "On". Then select the
repeating days. Save the setting of preset name.
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Tap "babyroom" and enter the page of air conditioner control. Tap to turn on the control switch.
Tap or to increase or decrease temperature. Tap to change working mode. Tap to enter the page of fan speed
adjustment.
(2) Advanced control functions; Set scene; Preset; Link: Infrared control(only applicable to smart phones with infrared emitter)
Set scene: Preset the operation of several smart devices by one tap. On the page "Device", tap the image of "Device" to enter the page
"Edit scene".
Tap "Add scene" and edit the scene name, for example, "Back home". Add execution devices.
Tap to add commands. On the page "Select execution device", select the air conditioner named "babyroom". Then select "ON" or
"OFF".
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Continue to select the next execution device as instructed above. Tap to set the interval.
Tap "Save". Tap the scene picture displayed on homepage "Device" to send the command. Then the scene "Back home"
will be in execution. You may view the execution condition of the scene.
Slide up and down to set the time. If you need to synchronize the time, tap " synchronize". If such "Hint" interface doesn't
show up, please skip this operation step.
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Multi-device preset: This can preset multiple devices to execute a command at a specific time.
Please refer to the instructions as how to set preset time, name, timer type and repeating days for a single device.
Tap "Preset device" to select one or more devices. Then return to the page "Device".
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Tap "Temperature" to enter the page "Select temperature parameter". Slide up or down to adjust temperature. Tap "Upper limit" or "Lower
limit".
Tap "Mode" and "On/Off" to select the status of master device. Then tap "Save".
Step 2: Set time parameter for linkage. Tap "Time parameter" to enter the page "Set time". Slide rightwards to turn on the setting
time.
Tap "Execution time"; then tap "Start" and "Stop" to set start time and stop time respectively. Tap "OK" at the top right corner to save the
setting.
Tap the days below "Repeat" to select the repeating days. Then tap "Save".
Step 3: Select "Execute command" Tap "Execute command" and enter the page "Select device".
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Tap the name of device that you want to control. Tap "ON" or "OFF" and then tap "Save" to complete the linkage.
Tap "Save" and then repeat the above steps to set linkage of several scenes.
4.Menu functions
Menu functions (Share, Set, History, Feedback)
(1) Share: To share quick configuration information and unit’s information, including local export and local import.
For local import, you just need to tap "Local import" and wait for the data download.
Local export
Step 1: Export local data to another smart phone.
Enter menu page on the left side and tap "Share" to enter the page "Share". Then tap "Local export".
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Notice:
This function requires that the two phones are of the same operating system. They are either Android phones or Apple phones,and are
connecting to the same wireless router.
(2) Backup: To keep backup of the quick configuration information and unit’s information, including backup to cloud and backup list on
the cloud.
Backup to cloud
Enter the menu page on the left and tap "Backup".
Tap "Backup to cloud" and then tap "Yes". Then wait for the data download.
Select "Backup list on the cloud". Then backup records will appear. Tap "Record" to download data and recover data to local unit.
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(3) Settings
User can set vibration, message alerts, server, updates, etc. The server setting here must be the same as the server setting in
"Configuration" mentioned before.
Otherwise, remote control will be invalid.
(4) Help
Please refer to “Help” of APP for the instruction of the latest functions.
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