Mcq’s 500-600

500. Which of the following do you think are interrelated and inter-dependent?
(a) Job satisfaction and productivity
(b) Job content and productivity
(c) Job specification and productivity
(d) Job description and productivity

501. Which of the following organizational structures reduce redundancy and enable free flow of idea and information among the
employees?
(a) Tall organizational structure
(b) Flat organizational structure
(c) Project organizational structure
(d) Matrix organizational structure

502. Which of the following managerial functions of the human resource department refers to the measurement and rectification of
activities to ensure that events conform to plans?
(a) Directing
(b) Staffing
(c) Controlling
(d) Organizing

503. Which of the following concept suggests that a worker is basically motivated by the monetary gains and that financial
incentives alone could maximize the worker’s output?
(a) Economic man
(b) Time-motion
(c) Rule-of-the thumb
(d) Piece-rate

504. Which of the following provides the information on the current human resource available in the
organization?
(a) Job evaluation
(b) Job design
(c) Job content
(d) Job analysis

505. Which of the following techniques of downsizing does an organization adopt when the demand

for their products or services comes down, and the supply cannot be maintained at the existing levels?
(a) Outplacement
(b) Leave of absence without pa
(c) Work sharing
(d) Lay-offs

506. Which of the following process serves the purpose of selling the organization to the candidate?
(a) Recruitment process
(b) Selection process
(c) Development process
(d) Training process

507. Which of the following roles does the HR department play in advising the management,

including the top management on various people-related issues and communicating management
decisions to the employees?
(a) A facilitator
(b) A regulator
(c) A specialist
(d) A controller

508. Which of the following results in low employee turnover, low absenteeism, and low accident rates

in shop floor jobs?

(a) Induction
(b) Placement
(c) Stimulation
(d) Selection

509. Which of the following methods of dealing with surplus manpower refers to the technique of getting rid of ageing employees
and infusing fresh talent into the organization?
(a) Outplacement
(b) Lay-offs
(c) Retrenchment
(d) Early/voluntary retirement

510. If on falling sick your organization allows you to work from home provided you report to office once in a week, which of the
following concept is that?
(a) Flextime
(b) Telecommuting
(c) Working from home
(d) Telemarketing

511. A situation where there are more number of people available in the job market due to mushrooming of management
Institutions, identify the environmental factorsthat determine the effectiveness of the recruitment program .
(a) Law of land
(b) Situation in the labour market
(c) Reputation of organization
(d) Culture, social attitudes and beliefs

512. Which of the following interviews refer to the interviewer selecting the questions to be asked and
plans the interview well in advance?
(a) Social interview
(b) Formal interview
(c) Stress interview
(d) Selection interview

513. Which of the following concepts refer to identifying and grooming an employee for a vacancy that would arise in the future?
(a) Career planning
(b) Performance planning
(c) Succession planning
(d) Corporate-level planning

514. Which of the following methods for determining the validity of a selection method refer to the degree to which the validity of
the selection method, established in one context, can be extended to other ‘primary contexts’?
(a) Legality
(b) Utility
(c) Reliability
(d) Generalizability

515. Which of the following roles is played by an HR Manager when training and development activities are planned and
conducted and performance appraisals are done?
(a) The consultant
(b) The service provider
(c) The facilitator
(d) The auditor

516. Which of the following level Human Resource Planning takes into consideration the changing

market situation, strategic plans of the organization and the technological changes anticipated at a macro level?
(a) Intermediate-level planning
(b) Operations planning
(c) Planning short-term activities
(d) Corporate-level planning

517. Which of the following refers to the obligation of a manager to carry out the duties assigned to him?
(a) Authority
(b) Influence
(c) Power
(d) Responsibility

518. Which of the following job specifications include stability, adaptability, flexibility and is common across most of the jobs?
(a) Physical specifications
(b) Mental specifications
(c) Group specifications
(d) Emotional and social specifications

519. Which of the following characteristics of a job refers to the degree to which the job makes an impact on the lives or work of
other people?
(a) Autonomy
(b) Feedback
(c) Task identity
(d) Task significance

520. Which of the following characteristics of selection methods produces consistent results across
different situations and times?
(a) Legality
(b) Validity
(c) Generalizability
(d) Reliability

521. Which of the following is the third step in the process of job enrichment?
(a) Providing scope for change
(b) Concentrating on motivational factors
(c) Changing the content of the job
(d) Making a list of changes

522. Which of the following steps in the process of job enrichment is succeeded by changing the content of the job rather than
changing employees?
(a) Making a list of changes and enrichment in job design
(b) Providing adequate training, guidance, encouragement and help
(c) Introducing the enriched job carefully, so that there is no resistance towards the
implementation of job enrichment programs.
(d) Administering corrective discipline

523. Which of the following concept refers to the process of ascertaining qualifications, experience,

skill, knowledge of an applicant with the purpose of determining his/her suitability for a job?
(a) Staffing
(b) Introducing
(c) Induction
(d) Selection

524. Which of the following approaches to Human Resource Management suggests that treating

employees with respect would improve employee satisfaction and help in achieving higher productivity?
(a) Scientific Management Approach
(b) Human Resource Approach
(c) Human Accounting Approach
(d) Human Relations Approach

525. Which of the following tests measure an individual’s ability to learn a given job, when adequate

training is given and do not test the knowledge or proficiency possessed by the individual?
(a) Interest tests
(b) Achievement tests
(c) Situational tests
(d) Aptitude tests

526. Which of the following concept refers to attributing an appropriate value to the worth of human resources in the organization?
(a) Human resource planning
(b) Human resource accounting
(c) Human resource management
(d) Human resource evaluation

527. The employment agencies in which fresh graduates and technicians in search of suitable
employment would first register themselves are known as
(a) Global agencies. .
(b) Private agencies.
(c) Public or state agencies
(d) Regional agencies.

528. Which of the following refers to the monetary and non-monetary benefits given to the employees during their employment and
these benefits are in no way connected to the employee’s performance?
(a) Fringe benefits
(b) Incentives
(c) Wage and salary administration
(d) Base salary

529. Which of the following types of organization facilitates close supervision and provides for
continuous interaction between the supervisor and his subordinates?
(a) Flat organization
(b) Tall organization
(c) Vertical organization
(d) Matrix organization

530. Which of the following concepts refer to identifying one’s career goals and formulating plans of

reaching them through various means like education and work experience?
(a) Career development
(b) Management development
(c) Human Resource Development
(d) Training

531. Which of the following refers to the departments or employees that perform a support function

and contribute indirectly to the business of a firm?

(a) Staff function
(b) Line function
(c) Employee functions
(d) Organizational function

532. Which of the following methods of job analysis refers to gathering all the job related information

from supervisors?
(a) Questionnaire method
(b) Expert method
(c) Observation method
(d) Technical conference method

533. Which of the following methods of job analysis describes jobs in terms of worker activities?
(a) Position analysis questionnaire
(b) Questionnaire method
(c) Technical job analysis
(d) Critical incident technique

534. Which of the following measure the job related proficiency and knowledge of the applicants
and is used to select experienced candidates?
(a) Achievement tests
(b) Intelligence tests
(c) Aptitude tests
(d) Interests tests

535. Which of the following operative functions include functions like job analysis, human resource

planning, recruitment, selection, placement and induction?

(a) Loaning
(b) Retention
(c) Employment
(d) Evaluation

536. Kaivalya is the Human Resource Manager in TCS. He is efficient in the functions of payment that

has to be adequate, equitable and fair to the employees. It encompasses base salary, incentives,
bonus and benefits and is based on job evaluation. Which of the following functions is performed
by Kaivalya?
(a) Employee relations
(b) Employment
(c) Compensation
(d) Performance Appraisal

537. Which of the following types of selection interviews has no predetermined framework of

questions and helps the candidate remain comfortable during the course of the interview because
the interaction tends to proceed naturally?
(a) Panel interview
(b) Group interview
(c) Selection interview
(d) Unstructured interview
538. Which of the following organization structures is characterized by flexibility, value for knowledge,

low levels of formalization, decentralized style of management and is more suitable for operating
effectively in dynamic environments?
(a) Organic structure
(b) Whole structure
(c) Inorganic structure
(d) Technical structure

539. Which of the following tests is used to assess the leadership qualities, initiative, negotiating skills,

communication skills and decision-making skills of a candidate?

(a) Simulated situational tests
(b) Interest tests
(c) In-basket exercises
(d) Group discussions
540. Which of the following characteristics of job specifications include the ability to make judgments,

ability to undertake research, creativity, teaching ability, maturity, selfreliance and the ability to be authoritative?
(a) Social specifications
(b) Collective specifications
(c) Mental specifications
(d) Behavioral specifications

541. Which of the following methods for determining the validity of a selection method refers to the

degree to which the value provided by the selection method enhances the effectiveness of an
organization?
(a) Legality
(b) Reliability
(c) Generalizability
(d) Utility

542. Which of the following characteristics of a job refers to the degree to which a job requires completion of a work, from the
beginning to the end?
(a) Task significance
(b) Autonomy
(c) Task identity
(d) Feedback

543. Which of the following is the basic standard that any selection method should satisfy?
(a) Consistency
(b) Stability
(c) Legality
(d) Effectiveness

544. Which of the following is the third step in the process of human resource planning?
(a) Analyzing the impact of the organizational strategy
(b) Forecasting the quality and quantity of human resources
(c) Involving the line managers in determining human resource needs
(d) Matching the current human resources with the future requirement

545. Identify the second element in the selection process.

(a) Organizational objectives
(b) Job design and Job description
(c) Job specification
(d) Selection

546. Which of the following steps in the process of selection is succeeded by initial screening
interview?
(a) Analyzing the application blank
(b) Core and departmental interviews
(c) Conducting tests and evaluating performance
(d) Job offer

547. Which of the following managerial functions involves coordination between different department to

ensure maximum utilization of all resources including human resources?

(a) Controlling
(b) Planning
(c) Leading
(d) Directing

548. Which of the following types of organization refers to employees meeting together for a game of

snooker and sharing common ideas, interests and information?

(a) Flat
(b) Informal
(c) Technical
(d) Hybrid

549. Which of the following steps in the process of selection is preceded by reference checks?
(a) Preliminary interview
(b) Core and departmental interviews
(c) Conducting tests and evaluating performance
(d) Job offer

550. Which of the following tests refer to the simulated office situation where the candidate has to

respond to letters, clear important documents schedule his/her meetings and make important

business related decisions?

(a) In basket exercises
(b) Group discussions
(c) Personality tests
(d) Simulated situational tests

551. Which of the following refers to the extent to which an employee’s work meets his/her professional needs?
(a) Quality of Work Life
(b) Total Quality Management
(c) Quality Circles
(d) Worker Productivity

552. Which of the following refers to the departments or employees of a firm that perform the core

activities and contribute to its business directly?

(a) Staff functions
(b) Line managers
(c) Department functions
(d) Organization functions

553. Which of the following approaches to job design states that the manager determines the best way

of performing the job?

(a) Human Resource Approach
(b) Sociotechnical Approach
(c) Job Characteristics Approach
(d) Engineering Approach

554. Which of the following is the second step in the process of human resource planning?
(a) Analyzing the impact of the organizational strategy
(b) Involving the line managers in determining human resource needs
(c) Matching the current human resources with the future requirement
(d) Developing an action plan to meet future requirements

555. In which of the following techniques of dealing with surplus manpower DO workers agree to be

paid less and put in fewer hours of work to avoid their colleagues being retrenched?
(a) Reduced work hours
(b) Work sharing
(c) Loaning
(d) Leave of absence without pay

556. Which of the following enables managers to act, exert influence and make decisions in carrying

out their responsibilities?

(a) Power
(b) Accountability
(c) Authority
(d) Responsibility

557. Which of the following job specifications include analytical ability; data interpretation ability; decision-making ability and the
requirement level of these abilities vary according to the level of

the job?
(a) Physical specifications
(b) Mental specifications
(c) Behavioral specifications
(d) Group specifications

558. Which of the following techniques of dealing with surplus manpower DOES an organization adopt

when they do not want their middle/top level managers to stagnate or leave the company?

(a) Reduced work hours

(b) Early/voluntary retirement
(c) Loaning
(d) Work sharing

559. Marketers must adopt a different approach while selling intangible products.Which of the following combinations does truly
represent intangible products?
(a) Goods and ideas
(b) Goods and products
(c) Goods and services
(d) Services and ideas

560. Which of the following DOES NOT represent the characteristics of the Marketing Era?
(a) It focused on coordinated marketing management
(b) It emphasized the importance of consumer needs and wants
(c) It focused only on profitability
(d) It restricted forcible selling of products to customers without offering utility

561. According to Arthur D Little, there are a number of factors that influence performance of businesses. Identify the factors.
(i) Stake-holders
(ii) Processes
(iii) Resources
(iv) Organization
(a) Only (i)
(b) Only (iii) and (iv)
(c) Only (ii), (iii) and (iv)
(d) (i), (ii), (iii) and (iv)

562. An evaluative comparison between a product's performance and the buyer's expectations is the

basis for determining

(a) Customer Loyalty.
(b) Customer Delivered Value.
(c) Customer Choice.
(d) Customer Satisfaction.

563. Which of the following is influenced by the geographical location of an organization?

(a) Organizational functions
(b) Organizational secrets
(c) Organizational culture
(d) Organizational goal

564. The process of collecting information about political, legal, regulatory, societal, economic,

competitive and technological forces that may affect its marketing activities is called
(a) environmental analysis.
(b) survey of environment.
(c) environmental scanning.
(d) assessment of environment.

565. You are directed to study the factors that are close to the company that affect its ability to serve

its customers the company, suppliers, marketing intermediaries, customer markets, competitors,
and publics. What are you studying?
(a) The macro environment
(b) The global environment
(c) The microenvironment
(d) The national environment

566. What type of competitive structure does exist when a firm produces a product that has no close

substitutes?