Enterprise IP Phone: SIP-T21 E2 & SIP-T21P E2
Enterprise IP Phone: SIP-T21 E2 & SIP-T21P E2
Enterprise IP Phone: SIP-T21 E2 & SIP-T21P E2
T21P E2
2
B
180。
T21P E2
Note:The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is mounted vertically.
1
2.Connect the handset and optional headset, as shown below:
A
AC Power Option
B
PoE ( Power over
Ethernet ) Option
Startup
After the IP phone is connected to the network and
supplied with power, it automatically begins the
Welcome
initialization process. After startup, the phone is ready
for use. You can configure the phone via phone user Initializing... please wait
interface or web user interfafce.
2
Configuring
Configuring Your
Your Phone
Phone
Note: The IP phone also supports IPv6, but IPv6 is disabled by default.
The wrong network settings may result in inaccessibility of your phone and may have an impact on the network
performance. Contact your system administrator for more information.
Note: Check with your system administrator if any error appears during the registration process or if a specific
configuration is required for your registration.
Note: For more information on account parameters, refer to Configuring via web user interface.
3
Basic Call Features
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press the Send soft key.
Using the speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then press the Send soft key.
Using the headset:
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press the Send soft key.
Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing
the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a headset connected.
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press .
Using the headset:
Press .
Note: You can reject an incoming call by pressing the Reject soft key.
Ending a Call
Using the handset:
Hang up the handset or press the EndCall soft key.
Using the speakerphone:
Press or press the EndCall soft key.
Using the headset:
Press the EndCall soft key.
Redial
Press to enter the Placed calls list, press or to select the desired entry, and then press or
the Send soft key.
Press twice when the phone is idle to dial out the last dialed number.
4
Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or the Tran soft key.
Semi-Attended Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when you hear the ring-back tone.
Attended Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Tran soft key when the second party answers.
Call Forward
To enable call forward:
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded when the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
3. Enter the number you want to forward to. For No Answer Forward, press or to select the ring time to wait
before forwarding from the After Ring Time field.
4. Press the Save soft key to accept the change.
Call Conference
1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
3. Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
4. Press the EndCall soft key to disconnect all parties.
Note: You can split the conference call into two individual calls by pressing the Split soft key.
Speed Dial
To configure a speed dial key:
1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired line key, and then press the Enter soft key.
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, enter a label in the Label field
and then enter the number in the Value field.
4. Press the Save soft key to accept the change.
5
Voice Message
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message
center. The power indicator LED slowly flashes red and the MESSAGE key LED lights up.
To listen to voice messages :
1. Press or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.
Customizing
Customizing Your PhoneYour Phone
Call History
1. Press the History soft key when the phone is idle, press or to scroll through the list.
2. Select an entry from the list, you can do the following:
Press the Send soft key to call the entry.
Press the Delete soft key to delete the entry from the list.
If you press the Option soft key, you can also do the following:
Select Detail to view detailed information about the entry.
Select Add to Contacts to add the entry to the local directory.
Select Add to Blacklist to add the entry to the blacklist.
Select Delete All to delete all entries from the list.
Contact Directory
To add a contact:
1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field, and enter the phone number in the proper field.
4. Press the Add soft key to accept the change.
To edit a contact:
1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press or to select the desired entry, press the Option soft key and then select Detail.
3. Edit the contact information.
4. Press the Save soft key to accept the change.
To delete a contact:
1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press or to select the desired entry, press the Option soft key and then select Delete.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.
Note: You can add contacts from call history easily. For more information, refer to Call History above.
Volume Adjustment
Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press when the phone is idle to adjust the ringer volume.
Ring Tones
1. Press the Menu soft key when the phone is idle, and then select Settings->Basic Settings->Sound->Ring Tones.
2. Press or to select Common or the desired account and then press the Enter soft key.
3. Press or to select the desired ring tone.
4. Press the Save soft key to accept the change.
6
About us
Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on VoIP
products characterized by reliable quality, easy deployment and affordable price for more than a decade. Today, customers from
over 140 countries rely on Yealink as the backbone of global collaboration to extend the value of network communications.