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Digital Manulife Learning Journey Folder PDF

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Welcome to Manulife!

You are on your way to becoming a


successful life Insurance Adviser. We want
to ensure a learning journey that is both
enriching and fun.

We invite you to access ManuLEARN


which is our exclusive portal that contains
the Green 7 Protocol and

vGreen eVolution e-learning modules to


provide foundation knowledge on
insurance and to prepare you for the
licensure examination.

You are given a 2 -week access to


complete these modules along with the
practice exams.

Go to the link provided to start your


learning journey.

A ManuLEARN Quick Guide is also


provided for your reference.

Should you have further inquiries, you may


email us at
PH_trainingsupport@manulife.com.

We wish you all the best!


Agency Learning and
Development Department

“By providing my Personal Information, I consent to


Manulife's collection, use, processing or transfer of
my personal information for purposes of agency
training,
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other reasonable purposes related thereto.”
ManuLEARN Quick Guide
How to Self-Register in ManuLEARN (For New Recruits)
1. Use the self-registration link provided to you to access ManuLEARN. This link has an
expiry. We therefore suggest that you immediately access the portal to self-register.
Once registration has been completed and for succeeding access, you may use the link:
https://manulearn.csod.com/client/manulearn/philippines.aspx

2. Provide your complete information. Your username is the email address that you
designated.

How to navigate through ManuLEARN


1. The Welcome Page will direct you to the FAQs link to know more about how to use the
portal.

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2. You may also choose to access the e-learning modules by doing either the following:
Option 1
Click the “Browse for Training” button at the right side of the screen. Choose to view
all available modules. Click on the Green 7 Protocol or Green eVoLution button.

Option 2
Click “Add” in the “My Training” widget for either Green 7 Protocol or Green eVoLution.
The e-learning module will be added to your curriculum.

Your “Action Items” shows the activities you have performed using the portal.

3. Click “Register”, then “Open Curriculum”.

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4. Once the curriculum is opened, click “Activate”. If you are previously licensed, you may
request for exemption for our approval. Provide your respective Trainer with the result of
your exam or license endorsed by your Agency Leader through email.

5. Click “Launch” to start the e-learning module. Once this is open, follow the steps below:
2.1 Type in the password “manulifeatdd” to start the course.
2.2 Type in your name.
2.3 Answer each quiz and save a print screen for your reference.

6. After completing the e-learning module, complete the mock exam by clicking “Activate”,
then “Launch”. You might have to refresh the page to update your progress. An
examination instructions will appear, click “Continue”.

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7. Make sure to click the “Save/Return Later” button to save your answers. Clicking on
“Summary” will take you to the list of items answered and not answered. If you have
clicked this and wish to continue with the exam, click “Go to Section” at the top right
side portion, otherwise you may click “Submit Final Answers”. An exam result will be
shown, click Print or Done.

8. After completing the e-learning module, you will be asked to evaluate the course. Click
“Evaluate”

9. To show your completed course, click the “Learn” tab, go to your Training Record and
click the “Active” button then choose “Completed”.

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10. You may re-take the module and review the mock examination by going to your Training
Record. To review the exam, click “View Training Details” then “Review”. You can tick
the “Show Details” to view the questions and selected answers.

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11. To print a certificate as proof of completion, click “View Certificate”. Once the
certificate is displayed, click the printer icon. You may also download a copy for your
reference.

The certificate of completion must be submitted to your respective Trainer for the
issuance of exam permit and Licensing Department for coding and tagging purpose.

12. Make sure to always log-out from the portal by clicking on the button located at the top
right corner of the screen near your profile.

How to register to a classroom program/course

1. Click the “Training Calendar” button to view the available programs/courses

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2. Move to the day, week or month by clicking on the arrow beside it. You can filter the
training programs and events by indicating the title, session ID, location, session
contact or session trainer. Should you want to print the calendar, click on the printer
icon at the top right portion of the screen, parallel to All Events and My Events.

To filter the entries in the calendar, type the title of the program or course, then click “x”
to show all locations. When filtering based on location, hover and click “location”. Type
in the actual location, then click “Search”. Click the “+” at the left most portion of the
location to add to your search.

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3. Click the program to which you want to register. The details of this program including
time, venue and assigned trainer will show.

4. Click “Request” button, then “Register”. If there are prerequisite programs/courses prior
to registering for a new one, you will need to register first to the required course.

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ManuLEARN portal and its content are best viewed using your desktop or laptop with Google
Chrome browser. However, you may also access the portal through mobile devices using the
Puffin Web Browser. You may download this from Google Play or App Store. Always turn off
you pop-up blocker regardless of preferred device and enable installation of applications in
your phone from trusted and unknown sources. You may go to your phone’s settings, search
for security. Then, tick unknown sources.

You may also refer to the following information:

Turn off Pop-up Blocker for Mac


1. Open your browser and click on the Chrome menu
at the top left of your screen. Next, click Preferences.

2. Click Under the Hood. Next, click Content.

3. Click Pop-ups on the left side Features list.


Then, click the option to Allow all sites to show pop-ups.

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Turn off Pop-up Blocker for Windows
1. On your computer, open Chrome.
2. At the top right, click More.
3. Click Settings.
4. At the bottom, click Show advance settings.
5. Under “Privacy”, click Content settings.
6. Under “Pop-ups”, select an option:
• Do not allow any site to show pop-ups (recommended)
• Allow all sites to show pop-ups

Set-up Puffin Browser (For Mobile Devices Only)


1. Go to Google Play or App Store and search for Puffin Web Browser. Click “Get” and
“Open”

2. Click on the icon at the top right corner to open the details/settings.

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3. Scroll down and go to pop-ups and choose Allow.

How to access ManuLEARN through the mobile application (with existing account)
Only recommended for viewing of Training Records

1. Login to ManulEARN portal and go to “My Account”. Click "Devices". Click “Add Device”.
Enter a device name (example: My iPhone) and a 5-digit numeric code for your PIN. Click
“Next”. ManuLEARN will provide details on portal name, device key and PIN (user
designated).
2. Download the Cornerstone Mobile app from Google play store or App Store.
3. Register your device.
a. Open the Cornerstone app on your device.
b. Click tile Register link on the main screen.
c. On the Register page, enter the information:
• Portal: (provided by ManuLEARN)
• Device key: (provided by ManulEARN)
• PIN: (provided by the user)
d. Click Register

4. Sign-in by providing the device and PIN.

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Note: You may deregister your mobile device by clicking on De register Link from the Settings
tab of the app. Devices supported: iPhone, iPad, and iPod Touch devices running iOS 8+,
AndroidTM v4.4+ phones and tablets.

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