Stay responsive and organized,
even on the go
Step away from your desk without leaving customers behind. Download the free Help Scout mobile app today.
Reply from anywhere
Draft and send responses, access saved replies, and get quick context on any customer.
Tidy up the queue
Triage right from your phone by adding notes, assigning conversations, or running workflows.
Keep tabs on your Inbox
The notification station helps you take action on the items that need your attention.
Your go-to Inbox tools, now on your phone
Assign
Get the right people on the right conversations so the queue keeps humming, even when you're out.
Notes
Use internal notes to bring nuance to a conversation, ask teammates questions, and more.
Tags
Add tags to individual or bulk conversations with a few taps to stay organized.
Saved replies
Access go-to replies for common questions so you never have to start from scratch.
Manual workflows
Run manual workflows from anywhere to automate the tedious stuff.
Customer profiles
Get at-a-glance context on every customer, from company details to past conversations and more.
Send later
Schedule a reply so the customer receives it exactly when you want them to.
Snooze
Want to revisit a conversation when you're back at your desk? Hit snooze to resurface it automatically.
Download for free
Be there for customers, no matter where the day takes you.