The National Board for The Placement and Protection of Indonesian Overseas Worker
(BNP2TKI)
DATA COLLECTION
PLACEMENT AND PROTECTION OF
INDONESIAN OVERSEAS WORKER
By
Abdul Ghofar
Regional workshop on Strengthening the collection and use of international migration data
in the context of the 2030 Agenda for Sustainable Development
Bangkok, 5 – 8 February 2019
Transformation towards:
Integrated Services and Protection of PMI Law Number 18 Year 2017,
Article 1 paragraph (5)
Protection of PMI is all efforts to protect the interests of PMI and /
or PMI candidates and their families in realizing the fulfillment of
their rights in all activities before work, during work and after
work in legal, economic and social aspects
1. Administrative process PLUS strategic initiatives;
2. Integrated Information Technology Utilization and Management ("integrated
& globally connected nationality") ‐ >>>> Big Data
3. Capacity building and empowerment in a structured and systematic manner;
4. National roadmap for K / L / D collaboration and collaboration under the
protection of PMI.
2
Indonesian Migrant Workers' Goals
Article 3
guarantee the fulfillment and enforcement of human rights as citizens and Indonesian Migrant Workers; and
a. guarantee the fulfillment and enforcement of human rights as
citizens and Indonesian Migrant Workers; and
b. guarantee the legal, economic and social protection of
Indonesian Migrant Workers and their families.
Indonesian Migrant Workers (PMI)
Article 4 paragraph (1)
a. Indonesian Migrant Workers who work for legal
entities;
b. Indonesian Migrant Workers who work for individual
Employers or households; and
c. Seafarers and fishermen sailors.
3
Not Included As Indonesian Migrant Workers
Article 4 paragraph (2)
a. Indonesian citizens sent or employed by international
bodies or by countries outside their territory to carry
out official duties;
b. Students and trainees abroad;
c. Indonesian refugee or asylum seeker;
d. Investor;
e. ASN or local employee who works at the Republic of
Indonesia Representative;
f. Indonesian citizens who work for institutions financed
by the state's income and expenditure budget; and
g. Indonesian citizens who have independent business
abroad.
4
Requirements for Indonesian Migrant Workers
Article 5
Aged at least 18 (eighteen) years;
Having competence;
Physically and mentally healthy;
Registered and has a Social Security membership number;
and
e. Have complete documents required.
a.
b.
c.
d.
5
rights and obligations for PMI
Article 6
1. Every Pmi or Pmi candidate has the right:
a. get a job abroad and choose a job according to their competence;
b. gain increased access self capacity through education and job
training;
c. obtain information right about the job market, procedures for
placement, and conditions work abroad;
d. obtain service professional and humane as well treatment
without discrimination on when before work, during work,
and after work;
e. carry out worship according to religious beliefs and beliefs;
f. get wages according to wage standards that apply in the country
destination of placement and / or agreement between the two
countries and / or Employment agreement;
6
rights and obligations for PMI (cont.)
Article 6
1. Every Pmi or Pmi candidate has the right:
g. get protection and legal assistance for actions that can undermine
dignity and dignity in accordance with the provisions legislation in
Indonesia and in the destination country placement;
h. get an explanation about rights and obligations as contained in
the Agreement Work;
i. gain access to communication;
j. master travel documents during work;
k. associate and gather in the country the destination of the
placement corresponds to provisions of laws and regulations that
apply in the country placement goals;
l. get guaranteed protection safety and security of the return of
Indonesian Migrant Workers to the area of origin; and / or
m. obtain documents and Work Agreement for Prospective Migrant
Workers Indonesia and / or Workers Indonesian Migrants.
7
rights and obligations for PMI (cont.)
Article 6
2. Every Indonesian Migrant Worker have obligations:
a. Comply with laws and regulations, both domestically and in the
destination country placement;
b. Respect the customs or customs that apply in the country
placement goals;
c. Obey and implement the job is in accordance with Employment
agreement; and
d. Report arrival, existence, and return Indonesian Migrant
Workers to Republican Representatives Indonesian in the
destination country placement.
8
rights and obligations for PMI (cont.)
Article 6
3. Every Family of Indonesian Migrant Worker has right:
a. Get information about conditions, problems, and return PMI;
b. Receive all property PMI who died abroad;
c. Obtain a copy of the document and employee employment
agreement PMI; and
d. Gain access to communication.
9
Protection for PMI
Article 7
Protection of CPMI or PMI includes:
a. Protection before working;
b. Protection during work; and
c. Protection after work.
d. Have complete documents required.
IMPLEMENTATION OF PMI PLACEMENTS
Article 49
Executors for the placement of PMI abroad consist of:
a. Board;
b. PMI Placement Company (P3MI); or
c. Companies that place PMI for their own company.
10
Reform of governance of PMI
•
•
•
•
The increasing aging population in a number of countries has resulted in
high demands for the needs of foreign workers, but the lack of policy in the
country and the infrastructure that regulates foreign workers is feared to
cause new problems in handling migrant workers;
The Indonesian government in its reform efforts includes initiatives such as
forming desmigratif (productive migrant villages), kkbm (community of
migrant workers' families) and other coaching steps towards pmi
(Indonesian migrant workers) and their families.
Government attention to migrant workers is further enhanced by the
existence of social security, empowerment including financial literacy and
education to Indonesian migrant workers and their entire family
with the increasing need for migrant workers in many countries due to the
increasing aging population, the need for active involvement of the
international community to ensure the movement of migrant workers can
be handled humanely within the framework of sustainable development
goals.
11
Reform of governance of PMI (cont.)
•
Commitment to the management of migrant workers in a safe, orderly and
orderly manner is reflected in the results of the conference in Marrakech,
Morocco in 2018, the ASEAN consensus 2017 and the G‐20 leaders
declaration calling for ongoing dialogue on labor migration issues.
•
the need for changes in the management of labor migration, especially in
Asia, including the management of remittance flows
•
the need to develop mutual recognition of skills (MRS) between recipient
and sending countries. this is important to avoid problems that often arise
and cause problems for both parties.
•
To address a number number of countries where the absence of population
growth even tends to be reduced so that aging population is dominant, the
opportunity for labor migration to these countries needs to be ensured the
elements of the new culture are important
12
THE SCHEME FOR PLACEMENT AND PROTECTION SERVICES OF
INDONESIA OVERSEAS WORKERS
1.
PRIVATE TO PRIVATE
The Placement is facilitated by Private Company in both of Indonesian (PPTKIS) and
Destination Countries (Agency).
2.
PLACEMENT BY PERSONAL
Working by themselves
3.
GOVERNMENT TO GOVERNMENT (G TO G)
Placement facilitated by Government refer to MoU between Indonesia Government and
Destination Countries, i.e; South Korea, Japan.
4.
GOVERNMENT TO PRIVATE (G TO P)
Placement facilitated by Indonesia Government with Private Company in Destination
Countries, i.e; Company in Penang (Malaysia).
5.
COMPANY OWN INTERESTS
Placement by Indonesian Private Company abroad for its own interest
Flow Proc e ss of Pla c e m e nt M igra nt Worke rs
15
1
Selection Agency,
Endorse Job Order
Monitoring & Protection
Migrant Worker
Permit deployment
of migrant workers
(SIP), Monitoring &
Protection of Migrant
Worker
EMBASSY
BNP2TKI
2
4
Permit Recruitment of
migrant workers (SPR)
Info Jobs & Socialization,
Recruitment & Selection,
Agreement Placement,
Recomm of Passport
LAB. OFFICE PROV.
LAB. OFFICE DISTRICT
3
EMBARKATION
PERBANKAN
14
Verification Docs, PAP, Issued
IDCard (E-KTKLN), Protection
of Migrant Worker
Documents
requirements
Get Data
by NIK
HOME AFFAIRS OFFC.
Database Citizens
Single ID (NIK)
INSURANCE/BPJS
INSURANCE/BPJS
Pre-Placement
Insurance, update data
JO
7
12
2
MEDICAL CENTER
JOBSINFO
IMIGRATION OFFICE
Issued Pasport, update data
Departure and Arrival
10
11
Apply Recommend of Passport
Medical check, update data,
Certificate
VOC. TRAINING CENTER
CERTIFICATE INST/BNSP
9
Certification, update data,
Certificate of Competension
Registration, duration of
Training, update data
5
CANDIDATE MW
(SISKOTKLN)
13
During and after placement
Insurance, update data
PPTKIS
ONLINE SYSTEM
REGISTRATION
(Insert Data)
SYSTEM INFORMATION
PLACEMENT OF
OVERSEAS WORKERS
BNP2TKI BRANCH OFFC.
SIP & SPR
6
Non Tunai
DEPARTURE
5
8
THE PLACEMENT SERVICE OF PROCESS STEPS
1.
Employment Agency Indonesia (PPTKIS) & Agency Destination Country
makes placements cooperation agreement, job order/demand letter as a
condition for the recruitment of migrant workers. Consular or labor
attaches to verify and endorsment job order/demand letter.
2.
Job Order/Demand Letter as a condition of the permit deployment of
migrant workers (SIP) by BNP2TKI
3.
Issued permit recruitment of migrant workers by Labour Office Province
4.
To disseminate information about job order, recruitment and selection of
candidates by Labor Office Districts & PPTKIS, placement agreement
between PPTKIS & candidates
5.
Employment Agency & Candidates have document requirements
6.
Candidates data entry through an Online System Resgistration by NIK
based on database Citizen conducted by the Labor Office District
THE PLACEMENT SERVICE OF PROCESS STEPS
7. Candidates insurance/BPJS TK included pre‐ placement by PPTKIS and then update
data insurance to SISKOTKLN
8. Candidates shall pass medical checks at health facilities and given a Certificate of
health, then update data health to SISKOTKLN
9. Candidates registered and training in Vocational Training Center for 1‐2 months and
then update data training to SISKOTKLN
10. Candidates take the test competence in Competency Test Institutions and given a
certificate of competence, then update data sertificate to SISKOTKLN
11. Candidates their passport at the immigration office based on data (reff:
recommendation of passport) from SISKOTKLN for passports issued, then update data
pasport to SISKOTKLN
12. Candidates insurance included during & after placement by PPTKIS and then update
data insurance to SISKOTKLN
13. Candidates documents requirement verified , following the end of departure
briefing ( PAP ) , issued ID Card (e‐KTKLN) by BNP2TKI representative in the
Province/District, and employment contract signing, then update data to SISKOTKLN
14. Candidates departure to country of destination and update data departure from
database Imigration to SISKOTKLN
FLOW PROSES SI SKOTKLN SKEMA LAI NNYA
DIT P3 – BNP2TKI
REG. PMI for
COMPANY OWN
INTERESTS
REG. PMI G TO G/P
1
REG. PMI PERSONAL
REG. PMI SAILOR
1
1
PUBLIC INTERNET
NETWORK
PUBLIC INTERNET
NETWORK
1
PUBLIC INTERNET
NETWORK
ASTINET NETWORK
TKI PERSONAL
P4 & P5
GOVERNMENT / PRIVATE
SISKOTKLN
BP3TKI/LP3TKI/P4TKI
DOCUMENT and DATA
VERIFICATION
REG. PMI MANDIRI
REG. PMI RE-ENTRY
1
2
3
TAKE a FOTO &
F
FINGERPRINT BIOMETRICS
4
PAP & E-KTKLN
Center for Research, Development and Information
The National Board for The Placement and Protection of Indonesian Overseas Worker
DATA PLACEMENT OF
INDONESIAN OVERSEAS WORKER
2011 – 2018
DATA OF PLACEM EN T
(As of 2011 ‐ 2018)
700
600
586.802
494.609
500
512.168
429.874
400
275.737
300
234.451
261.82
264.092
2017
2018
200
100
0
2011
No.
1
2
3
4
5
6
7
8
2012
2013
Year
2011
2012
2013
2014
2015
2016
2017
2018
2014
2015
2016
Total
586,802
494,609
512,168
429,874
275,737
234,451
261,820
264,092
DATA OF PLACEM EN T
(As of 2011 ‐ 2018)
INFORMAL SECTOR
FORMAL SECTOR
350,000 320,611
285,297
300,000 266,191
258,411
247,610
250,000
300,000
236,198226,871
250,000
200,000
152,395
125,176118,830133,640
150,000
100,000
182,262
200,000
142,990130,452
123,342
109,275
150,000
100,000
50,000
50,000
0
0
2011
2012
2013
2014
2015
2016
2017
2018
2011
2012
2013
2014
2015
2016
2017
NO
YEAR
TOTAL
FORMAL
%
INFORMAL
%
1
2011
586.802
266.191
45
320.611
55
2
2012
494.609
258.411
52
236.198
48
3
2013
512.168
285.297
56
226.871
44
4
2014
429.872
247.610
58
182.262
42
5
2015
275.737
152.395
55
123.342
45
6
2016
234.451
125.176
53
109.275
47
7
2017
261.820
118.830
45
142.990
55
8
2018
264.092
133.640
51
130.452
49
2018
2
DATA OF PLACEM EN T
(As of 2011 ‐ 2018)
FEMALE
MALE
235,170
210,116214,825
186,243
200,000
400,000 376,686
250,000
350,000
279,784 276,998
300,000
243,629
250,000
150,000
200,000
166,767
150,000
183,561 179,448
145,392
108,970
89,059
100,000
100,000
78,259 84,644
50,000
50,000
0
0
2011
2012
2013
2014
2015
2016
2017
2018
2011
2012
2013
2014
2015
2016
2017
2018
NO
YEAR
NUMBER
FEMALE
%
MALE
%
1
2011
586.802
376.686
64
210.116
36
2
2012
494.609
279.784
57
214.825
43
3
2013
512.168
276.998
54
235.170
46
4
2014
429.872
243.629
57
186.243
43
5
2015
275.737
166.767
60
108.970
40
6
2016
234.451
145.392
62
89.059
38
7
2017
261.820
183.561
70
78.259
30
8
2018
264.092
179.448
68
84.644
32
3
DATA OF PLACEM EN T
(As of 2011 ‐ 2018, By Marital Status)
400.000
379.366
350.000
309.427
300.030
300.000
251.149
250.000
200.000
150.423
150.000
120.510 115.213
110.664
100.000
165.753
158.858
158.124
142.463
104.718
100.117
95.25989.724
61.432
48.762
41.68336.45543.88336.260
20.59618.682
50.000
0.000
Married
Tahun
2011
2012
2013
2014
2015
2016
2017
2018
Married
379,366
300,030
309,427
251,149
150,423
120,510
110,664
115,213
Single
Single
165,753
158,124
158,858
142,463
104,718
95,259
89,724
100,117
Divorced
Divorced
41,683
36,455
43,883
36,260
20,596
18,682
61,432
48,762
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Educational)
250,000
233,775
217,213
195,092
191,542
200,000
162,731
160,097
147,129
138,822
150,000
124,825
119,714
104,370 106,831
108,725
100,666
95,945
85,545
100,000
79,899
70,309
70,185
69,931
100,708
90,393
79,203
64,395
50,000
819440352179 31 17 24 21
29,012
26,572
24,276
17,355
6,349
6,340
5,662
4,685
4,051
3,956
3,079
2,976
1,594
1,307
1,187
1,224
0
Pasca Sarjana
Tahun
Sarjana
Diploma
Pasca Sarjana
Sarjana
SMU
Diploma
SMP
SMU
SD
SMP
SD
2011
819
6.349
24.276
104.370
233.775
217.213
2012
440
5.662
26.572
119.714
195.092
147.129
2013
352
6.340
29.012
124.825
191.542
160.097
2014
179
3.956
17.355
106.831
162.731
138.822
2015
31
1.594
4.685
70.309
108.725
90.393
2016
17
1.187
2.976
69.931
95.945
64.395
2017
24
1.307
4.051
70.185
85.545
100.708
2018
21
1.224
3.079
79.899
100.666
79.203
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Province)
NO
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
PROVINSI
ACEH
BALI
BANGKA BELITUNG
BANTEN
BENGKULU
DI YOGYAKARTA
DKI JAKARTA
GORONTALO
JAMBI
JAWA BARAT
JAWA TENGAH
JAWA TIMUR
KALIMANTAN BARAT
KALIMANTAN SELATAN
KALIMANTAN TENGAH
KALIMANTAN TIMUR
KALIMANTAN UTARA
KEPULAUAN RIAU
LAMPUNG
MALUKU
MALUKU UTARA
2011
1.490
15.066
225
27.576
373
4.395
18.718
52
578
148.850
123.154
109.233
1.689
1.250
107
665
0
1.179
17.085
462
54
2012
762
14.082
144
10.853
317
4.620
15.021
46
747
120.045
115.456
100.368
2.607
797
67
959
0
1.427
16.259
353
44
2013
910
14.617
110
13.244
334
4.967
14.248
29
934
129.885
105.971
93.843
10.091
888
60
716
0
1.540
17.975
325
56
2014
951
7.716
49
9.720
319
3.808
7.561
37
835
105.479
92.591
78.306
5.190
711
69
449
0
1.223
18.500
312
121
2015
786
4.869
22
4.270
294
1.856
1.212
4
528
63.064
57.078
48.313
2.231
422
24
179
0
804
16.109
78
85
2016
766
3.258
25
2.684
220
1.428
811
4
374
51.047
49.512
43.135
1.834
223
15
428
0
1.068
16.049
14
8
2017
680
4.872
16
2.315
294
1.525
894
41
261
50.756
54.737
63.498
1.325
129
37
2758
9
1.882
15.327
104
8
2018
925
4.172
21
2.316
398
1.360
762
14
303
54.740
56.100
60.714
1.797
150
40
1.722
561
1.209
17.910
38
14
22 NUSA TENGGARA BARAT
72.835
46.245
63.438
61.139
51.743
40.415
34.975
32.121
23
24
25
26
27
28
29
30
31
32
33
34
7.478
85
73
495
1.082
13.948
1.273
496
1.196
960
2.233
12.447
586.802
8.328
47
75
459
625
13.875
820
641
1.742
1.176
1.874
13.728
494.609
5.308
110
54
717
542
10.358
1.066
689
1.543
1.639
2.662
13.299
512.168
5.515
48
47
868
450
7.497
897
423
1.076
1.227
1.958
14.782
429.874
3.307
8
6
561
132
2.348
587
135
429
789
1.410
12.054
275.737
2.357
4
3
617
114
904
327
93
185
812
1.580
14.137
234.451
1.955
13
8
637
236
1124
631
158
458
945
2.103
17.109
261.820
1.970
11
4
1.011
278
1.072
767
349
430
1.081
1.845
17.887
264.092
NUSA TENGGARA TIMUR
PAPUA
PAPUA BARAT
RIAU
SULAWESI BARAT
SULAWESI SELATAN
SULAWESI TENGAH
SULAWESI TENGGARA
SULAWESI UTARA
SUMATERA BARAT
SUMATERA SELATAN
SUMATERA UTARA
Total
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Top Destination Countries)
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
MALAYSIA
TAIWAN
HONG KONG
SINGAPORE
KOREA
SELATAN
TAHUN MALAYSIA TAIWAN HONG KONG SINGAPORE
SAUDI ARABIA
BRUNEI
DARUSSALAM
ITALY
KUWAIT
TURKEY
OMAN
UNITED ARAB
EMIRATES
QATAR
JAPAN
BAHRAIN
CHINA
SPAIN
SOUTH AFRICA
UNITED
STATES
LAINNYA
BRUNEI
KOREA SAUDI
UNITED ARAB
SOUTH UNITED
DARUSSALA ITALY KUWAIT TURKEY OMAN
QATAR JAPAN BAHRAIN CHINA SPAIN
LAINNYA
SELATAN ARABIA
EMIRATES
AFRICA STATES
M
2011
134.310
78.865
60.301
47.786
11.392 137.835
10.804
3.408
2.723
1.016
7.306
39.917
1.616
2.508
4.379
1.072 1.484
2.009
13.749
19.322
2012
134.097
81.071
45.478
41.556
13.593
40.655
13.146
3.691
2.518
1.209
8.836
35.888
20.380 3.293
6.328
1.967 1.746
1.813
15.353
21.991
2013
150.250
83.544
41.769
34.655
15.374
45.394
11.269
3.746
2.534
1.518 10.719
44.505
16.237 3.042
5.384
2.055 1.417
1.161
15.021
22.574
2014
127.870
82.665
35.050
31.860
11.849
44.325
11.616
1.295
1.714
1.246 19.141
17.963
7.862 24.283
5.472
915
889
783
9.233
15.878
2015
97.748
75.304
15.322
20.895
5.501
23.000
9.993
1.516
210
1.108
6.766
7.619
2.460
468
2.570
108
268
115
1.029
3.737
2016
87.623
77.087
14.434
17.700
5.912
13.538
8.152
851
987
498
1.014
2.575
1.355
75
123
65
126
16
249
2.071
2017
88.991
62.823
68.103
13.379
3.728
6.471
6.623
1.010
1.162
811
1.085
1.667
1.037
538
125
84
142
172
317
3.552
2018
90.671
72.373
56.033
16.660
6.905
5.894
5.707
1.204
1.172
1.005
749
726
587
458
86
378
68
54
45
3.525
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Top Indonesia Districts)
350,000
300,000
250,000
200,000
150,000
100,000
50,000
0
TAHUN
LOMBOK
TIMUR
2011
28.391
32.213
22.133
18.152
23.352
13.977
18.386
11.918
11.918
13.407
11.366 13.742
14.446
13.260
9.918
9.273
10.159
6.458
7.113
295.669
2012
19.936
28949
19.799
16.755
13.675
10.967
12.266
9.742
9.742
11.657
10.329 11.291
10.338
9.380
9.422
7.939
6.191
5.648
8.509
260.876
2013
33.287
28.410
17.592
18.675
14.793
11.497
14.639
10.661
10.661
10.218
9.880
9.336
11.749
10.577
7.957
7.707
5.837
7.200
7.567
264.092
2014
29.510
25.521
16.013
15.786
14.109
11.212
11.311
8.357
8.357
8.114
7.973
8.216
8.499
8.665
7.271
6.723
7.472
7.582
5.267
213.404
2015
25.772
19.025
10.753
10.953
12.175
7.581
5.437
7.254
7.254
3.873
5.209
5.292
3.907
3.660
4.876
5.091
6.871
6.692
3.399
121.474
2016
19.274
16.625
9.574
10.078
10.907
6.391
3.227
6.522
6.522
3.348
4.815
4.310
2.749
2.250
4.039
4.692
5.191
5.994
3.387
104.481
2017
15.230
17.618
10.128
10.170
9.800
7.431
1.975
7.853
7.853
8.238
8.426
4.811
9.098
1.926
5.129
6.129
4.418
5.453
3.415
121.497
2018
12.782
21.045
10.806
11.353
9.522
6.645
1.523
8.647
7.282
6.987
7.701
5.723
3.489
1.754
5.409
6.377
4.183
6.564
3.493
122.807
INDRAMAYU CILACAP
CIREBON LOMBOK
SUKABUMI( BANYU TULUNG LOMBOK LAMPUNG
KENDAL CIANJUR PONOROGO SUBANG MALANG BLITAR BREBES KARAWANG
PATI
(KAB)
TENGAH
KAB)
WANGI AGUNG BARAT
TIMUR
LAINNYA
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Top Jobs)
2011
300,000
250,000
200,000
150,000
100,000
50,000
0
2012
2013
2014
2015
2016
2017
2018
DATA OF PLACEMENT
(As of 2011 ‐ 2018, By Top Jobs)
NO
JABATAN
2011
2012
2013
2014
2015
2016
2017
2018
1
Domestic Worker
267.733
166.646
170.023
136.083
60.982
45.309
92.158
75.311
2
Caregiver
54.999
53.501
49.231
49.521
51.772
54.160
44.033
51.386
3
Operator
44.592
47.423
57.319
48.119
35.187
32.411
31.367
36.005
4
Plantation Worker
39.622
36.478
47.598
47.790
38.526
30.834
26.470
25.108
5
Worker
58.860
47.346
33.044
24.106
20.352
29.010
26.704
26.668
6
Housekeepers
14.643
16.352
9.086
7.773
6.839
3.757
1.616
1.471
7
Construction Labourers
5.625
10.853
13.039
10.761
4.928
2.853
1.831
2.038
8
Driver Automotive
11.966
9.141
7.848
7.467
1.278
388
242
36
9
Fisherman
4.371
5.213
5.559
4.852
1.866
692
2.819
2.620
10 Waiter
5.742
5.903
4.979
3.245
2.310
1.426
1.670
1.045
11 Cleaning Labor
1.258
2.000
2.472
5.093
2.773
2.416
1.817
1.440
12 Gardener
2.018
2.580
3.831
3.214
2.245
1.211
1.386
843
13 Agricultural Labour
6.814
3.201
3.604
1.302
699
301
475
542
14 Steaward
5.952
5.341
2.690
1.380
235
11
96
65
15 Sanitation Officer
4.262
254
698
981
1.594
1.090
376
365
16 Cooks
1.070
1.137
1.606
1.267
634
323
387
259
17 Nurse
1.496
1.644
1.397
930
466
178
240
227
18 Farmer
861
700
891
890
776
977
1.147
532
19 Cook
1.460
1.595
1.717
655
144
10
2
7
20 Man Worker
2.413
1.360
1.009
585
153
40
22
4
21 Technician
987
796
966
876
294
148
163
66
22 Carpainter
934
891
1.096
599
288
168
156
226
23 Welder
619
805
935
891
477
154
75
227
24 Cooker
551
858
811
560
280
107
30
299
25 Mechanic
678
747
817
601
100
21
26
23
47.276
71.844
89.902
70.333
40.539
26.456
26.512
37.279
586.802
494.609
512.168
429.874
275.737
234.451
261.820
264.092
26 Lainnya
TOTAL
Center for Research, Development and Information
The National Board for The Placement and Protection of Indonesian Overseas Worker
DATA PROTECTION SERVICES OF
INDONESIAN OVERSEAS WORKER
2011 – 2018
RECAP of ARRIVAL DATA TKI, 2011 ‐ 2018
NO
AIRPORT
1 Soekarno - Hatta International Airport
2 Juanda
3 Lombok
4 Ngurah Rai
5 Adisutjipto
6 Kualanamu
7 Achmad Yani
8 Entikong
9 Hang Nadim
10 Husein Sastranegara
11 Adi Sumarmo
12 Mahmud Badaruddin Ii
13 Minangkabau International Airport
14 Tanjung Balai
15 Hasanudin
16 Kidjang
17 Pinang Kampai
18 Simpang Tiga
19 Supadio
20 Blang Bintang
21 Samratulangi
22 Sepingan
TOTAL
2017
124.236
39.314
19.997
12.185
10.410
14.932
7.661
4.507
7.320
4.967
1.111
692
722
637
215
312
347
247
283
132
104
9
250.340
2018
92.546
5.213
18.649
8.390
8.698
18.632
6.849
1.884
6.854
2.597
66
605
694
641
188
260
117
207
152
120
82
8
173.452
YEAR
Number of
Arrivals
2010
539,169
2011
494,266
2012
393,720
2013
260,093
2014
201,779
2015
262,942
2016
308,468
2017
250,340
2018
173.452
COMPLAINT STATUS TKI
YEAR 2011 - 2018
NO
Complaint Status
2011
2012
2013
2014
2015
2016
2017
2018
Total
1 Pengaduan Baru
0
0
0
0
0
3
20
100
123
2 Validasi
0
0
0
0
0
12
48
63
123
3 Distribusi
0
0
0
0
12
26
84
173
295
4 Proses di Unit Kerja BNP2TKI
0
0
0
0
8
42
189
87
326
5 Proses di Luar BNP2TKI
0
0
0
0
0
28
166
43
237
4.637
5.423
4.432
3.942
4.874
4.649
3.840
4.212 36.009
4.637
5.423
4.432
3.942
4.894
4.760
4.347
4.678 37.113
6 Selesai
Total
Complaint Service TKI at CRISIS CENTER
YEAR 2011 - 2018
No
Media Complaints
2011
2012
2013
2014
2015
2016
2017
2018
TOTAL
1.392 2.083 1.757 1.379 1.864 2.196 1.668 2.282 14.621
1 Directly
2.221 1.475 1.371 1.662 1.501 1.395 1.429 12.006
2 Letter
952
3 E-mail
11
42
8
89
137
138
273
146
844
4 SMS
42
34
80
25
90
32
8
28
339
2.216
946
1.015
978
896
659
755
423
7.888
24
97
97
100
245
234
248
370
1.415
5 Telepon
6 Lain-lain
Total
4.637 5.423 4.432 3.942 4.894 4.760 4.347 4.678
37.113
20 Largest Complaints by Country
YEAR 2011 - 2018
NO
COUNTRY
2011
2012
2013
2014
2015
2016
2017
2018
Total
2.884
2.766
1.863
1.294
1.103
1.145
890
435
12.380
1
SAUDI ARABIA
2
MALAYSIA
387
613
723
886
1.994
1.535
1.777
3.120
11.035
3
TAIWAN
161
204
345
277
274
442
630
271
2.604
4
UNITED ARAB EMIRATES
170
305
262
280
264
314
201
128
1.924
5
SINGAPORE
102
149
110
152
154
204
181
98
1.150
6
JORDAN
253
282
188
132
70
47
46
44
1.062
7
SYRIA
137
345
166
129
99
97
37
14
1.024
8
OMAN
66
109
147
155
158
122
55
16
828
9
QATAR
59
94
189
126
93
75
63
23
722
10 HONG KONG
42
76
86
89
102
195
104
119
813
11 KUWAIT
172
138
86
55
56
52
23
22
604
12 BAHRAIN
29
64
64
86
107
102
61
9
522
13 BRUNEI DARUSSALAM
17
40
25
63
79
92
108
67
491
14 KOREA SELATAN
42
63
35
51
55
65
53
118
482
15 MESIR
11
17
10
9
33
13
10
4
107
16 TURKEY
1
6
3
15
15
21
9
8
78
17 ALGERIA
2
11
3
2
10
37
4
1
70
18 JAPAN
6
3
3
7
11
12
26
19
87
19 CHINA
1
1
3
7
25
16
7
14
74
20 IRAQ
0
0
0
3
9
19
14
13
58
21 LAINNYA
95
137
121
124
183
155
48
135
998
4.637
5.423
4.432
3.942
4.894
4.760
4.347
4.678
37.113
TOTAL
TERIMA KASIH