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The Indian Banking Sector is in an evolutionary phase, particularly in the post reforms period, exhibiting several changes over time. The impact of reforms in the form of easing of entry norms and deregulation of interest rates has led to... more
As per the recommendation of the Nachiket Mor committee submitted its final report on 7 th January 2014, for the purpose of Comprehensive Financial Services for Small Businesses and Low Income Households, the concept of payment banks came... more
Another bank failure, and another bailout by the Government. The tale of fraud and greed in our financial sector has no end in sight. While the regulatory apparatus continues to remain ineffective, the structural issues also remain... more
The client is a monarch and the client are focusing largely on developing a new marketing plan. There is a special interaction between consumers and the bank in the banking sector. But due to a variety of factors like lack of training,... more
There is a general belief that the Indian banking system is insulated from the global financial crisis because of heavy public ownership and strong monitoring by the Reserve Bank of India. However, influenced by globalization India... more
Dealing with the customers with a smile in most difficult situations is the prerequisite for the banking industry. Employees need to be more empathetic and understanding in nature. Emotional Intelligence helps them to keep a control of... more
Purpose – The purpose of this paper is to develop a multi-item scale for measuring the customer relationship management effectiveness (CRME) in Indian retail banks and to examine its relationship with key customer response variable.... more
The outburst of the COVID-19 pandemic brings a colossal shock to the Indian as well as global economies. The Indian economy was already passing through a parlous state of demand depression, high unemployment, slow export, twin balance... more
In the present study the meaning, importance and significance of Non-Performing Assets (NPAs) have been discussed with the eye towards the recent scenario (2000-2013) of the Indian banking sector. The causes for the high growth rate of... more
In the recent years, Corporate Social Responsibility (CSR) has emerged as an essential tool or entity, as well as region of responsibility for every business house. In India, where after enjoying almost 70 years of independence, we still... more
Profit is the main concern to start out any business organization. Like all other businesses, banks are also run with the motive of earning profit. Banks are indulged with the activity of deposits and borrowings. Non-Performing Assets are... more
Corporate social responsibility is an umbrella term used to describe voluntary corporate initiatives, concerned with community development, the environment and human rights. In today’s competitive world, where things are changing on a... more
Mergers and acquisitions have become the most acceptable route for growth and stability in the banking sector. The present study has showed that there is a tremendous upward growth of total assets and profits in post merger period when... more
A country cannot grow without a sound and robust banking sector because banking is probably the most important sector in any economy. Loans (credit) are the lifeblood of any economy. Companies need loans to take up new projects, to... more
Synergies arising from the increased efficiency, cost savings, economies of scale etc are the principal factors behind the voluntary amalgamations in the Indian banking sector. Even though, mergers are the major way to adhere to the... more
The purpose of this working paper is to analyze the effect of Basel norms on the interest rate structure of both public and private bank of Indian banking industry by taking the time series data of two leading banks i.e. State bank of... more
The performance of Public Sector Banks (PSBs) in India is under scrutiny during the current year than ever before. The proposal for merger of PSBs into five or six bigger banks is frequently brought on to the fore and the relevance of... more
This study aims to assess the direct impact of US subprime crisis and turbulent macroeconomic conditions on the productivity gains of Indian banking sector using non-parametric data envelopment analysis (DEA) based Malmquist productivity... more
Synergies arising from the increased efficiency, cost savings, economies of scale etc are the principal factors behind the voluntary amalgamations in the Indian banking sector. Even though, mergers are the major way to adhere to the... more
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In this paper, we propose a new methodology based on the Negative Selection Algorithm that belongs to the field of Computational Intelligence (specifically, Artificial Immune Systems - AIS) to identify takeover targets. Although... more