Ajzen, I. The theory of planned behavior. 1991 Organizational Behavior and Human Decision Processes. 50 179-211
Alba, J.W. ; Hutchinson, J.W. Dimensions of consumer expertise. 1987 Journal of Consumer Research. 13 411-454
- Anderson, C. The long tail: How endless choice is creating unlimited demand. 2007 Random House:
Paper not yet in RePEc: Add citation now
- Babić, R.A. ; Sotgiu, F. ; De Valck, K. ; Bijmolt, T.H.A. The effect of electronic word-of-mouth on sales: A meta-analytic review of platform, product, and metric factors. 2016 Journal of Marketing Research. 53 297-318
Paper not yet in RePEc: Add citation now
- Banerjee, S. ; Bhattacharyya, S. ; Bose, I. Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business. 2017 Decision Support Systems. 96 17-26
Paper not yet in RePEc: Add citation now
- Cacioppo, J.T. ; Petty, R.E. The need for cognition. 1982 Journal of Personality and Social Psychology. 42 116-
Paper not yet in RePEc: Add citation now
Casaló, L.V. ; Flavián, C. ; Guinalíu, M. ; Ekinci, Y. Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers. 2015 Journal of Business Research. 68 1829-1835
Chevalier, J.A. ; Dover, Y. ; Mayzlin, D. Channels of impact: User reviews when quality is dynamic and managers respond. 2018 Marketing Science. 37 688-709
- Chiou, J.-S. ; Hsiao, C.-C. ; Chiu, T.-Y. The credibility and attribution of online reviews: Differences between high and low product knowledge consumers. 2018 Online Information Review. 42 630-646
Paper not yet in RePEc: Add citation now
Choi, S. ; Mattila, A.S. The effect of experience congruity on repurchase intention: The moderating role of public commitment. 2018 Service Science. 10 124-138
- Flemming, D. ; Cress, U. ; Kimmerle, J. User comments about research findings: how Conflictual information in online science journalistic articles influences laypeople's understanding of scientific tentativeness. 2017 Communications. 42 465-480
Paper not yet in RePEc: Add citation now
- Flemming, D. ; Feinkohl, I. ; Cress, U. ; Kimmerle, J. Individual uncertainty and the uncertainty of science: The impact of perceived conflict and general self-efficacy on the perception of tentativeness and credibility of scientific information. 2015 Frontiers in Psychology. 6 1859-
Paper not yet in RePEc: Add citation now
Floyd, K. ; Freling, R. ; Alhoqail, S. ; Cho, H.Y. ; Freling, T. How online product reviews affect retail sales: A meta-analysis. 2014 Journal of Retailing. 90 217-232
- Folse, J.A.G. ; Porter, M. ; Godbole, M.B. ; Reynolds, K.E. The effects of negatively Valenced emotional expressions in online reviews on the reviewer, the review, and the product. 2016 Psychology & Marketing. 33 747-760
Paper not yet in RePEc: Add citation now
- Forbes-Riley, K. ; Litman, D. Benefits and challenges of real-time uncertainty detection and adaptation in a spoken dialogue computer tutor. 2011 Speech Communication. 53 1115-1136
Paper not yet in RePEc: Add citation now
Forman, C. ; Ghose, A. ; Wiesenfeld, B. Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets. 2008 Information Systems Research. 19 291-313
- Häfner, M. ; Trampe, D. When thinking is beneficial and when it is not: The effects of thin and round advertising models. 2009 Journal of Consumer Psychology. 19 619-628
Paper not yet in RePEc: Add citation now
Hair, M. ; Ozcan, T. How reviewers' use of profanity affects perceived usefulness of online reviews. 2018 Marketing Letters. 29 151-163
Hamilton., ; Ryan., ; Kathleen D. Vohs., ; Ann L. McGill., We'll be honest, this won't be the best article you'll ever read: The use of dispreferred markers in word-of-mouth communication.. 2014 Journal of Consumer Research. 41 197-212
- Hassan, S. ; Tantithamthavorn, C. ; Bezemer, C.-P. ; Hassan, A.E. Studying the dialogue between users and developers of free apps in the Google play store. 2018 Empirical Software Engineering. 23 1275-1312
Paper not yet in RePEc: Add citation now
- Hayes, A.F. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. 2013 The Guilford Press: New York, NY
Paper not yet in RePEc: Add citation now
- Ho-Dac, N.N. ; Carson, S.J. ; Moore, W.L. The effects of positive and negative online customer reviews: Do brand strength and category maturity matter?. 2013 Journal of Marketing. 77 37-53
Paper not yet in RePEc: Add citation now
- Hyland, K. Writing without conviction? Hedging in science research articles. 1996 Applied linguistics. 17 433-454
Paper not yet in RePEc: Add citation now
- Jensen, M.L. ; Averbeck, J.M. ; Zhu, Z. ; Wright, K.B. Credibility of anonymous online product reviews: A language expectancy perspective. 2013 Journal of Management Information Systems. 30 293-324
Paper not yet in RePEc: Add citation now
Jiménez, F.R. ; Mendoza, N.A. Too popular to ignore: The influence of online reviews on purchase intentions of search and experience products. 2013 Journal of Interactive Marketing. 27 226-235
- Kardes, F.R. ; Posavac, S.S. ; Cronley, M.L. Consumer inference: A review of processes, bases, and judgment contexts. 2004 Journal of Consumer Psychology. 14 230-256
Paper not yet in RePEc: Add citation now
Kardes, F.R. ; Posavac, S.S. ; Silvera, D. ; Cronley, M.L. ; Sanbonmatsu, D.M. ; Schertzer, S. Debiasing omission neglect. 2006 Journal of Business Research. 59 786-792
- Karmarkar, U.R. ; Tormala, Z.L. Believe me, I have no idea what I'm talking about: The effects of source certainty on consumer involvement and persuasion. 2009 Journal of Consumer Research. 36 1033-1049
Paper not yet in RePEc: Add citation now
- Koçaş, C. ; Akkan, C. A system for pricing the sales distribution from blockbusters to the long tail. 2016 Decision Support Systems. 89 56-65
Paper not yet in RePEc: Add citation now
- Lederman, N.G. ; O'Malley, M. Students' perceptions of tentativeness in science: Development, use, and sources of change. 1990 Science Education. 74 225-239
Paper not yet in RePEc: Add citation now
- Lee, S. ; Ro, H. The impact of online reviews on attitude changes: The differential effects of review attributes and consumer knowledge. 2016 International Journal of Hospitality Management. 56 1-9
Paper not yet in RePEc: Add citation now
- Ludwig, S. ; De Ruyter, K. ; Friedman, M. ; Brüggen, E.C. ; Wetzels, M. ; Pfann, G. More than words: The influence of affective content and linguistic style matches in online reviews on conversion rates. 2013 Journal of Marketing. 77 87-103
Paper not yet in RePEc: Add citation now
- McAuley, J. ; Pandey, R. ; Leskovec, J. Inferring networks of substitutable and complementary products. 2015 En : Proceedings of the 21th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. ACM:
Paper not yet in RePEc: Add citation now
- McGinnies, E. ; Ward, C.D. Better liked than right: Trustworthiness and expertise as factors in credibility. 1980 Personality and Social Psychology Bulletin. 6 467-472
Paper not yet in RePEc: Add citation now
Minnema, A. ; Bijmolt, T.H.A. ; Gensler, S. ; Wiesel, T. To keep or not to keep: Effects of online customer reviews on product returns. 2016 Journal of Retailing. 92 253-267
- Mishra, S. ; U. N. Umesh., ; Donald E. Stem Jr., Antecedents of the attraction effect: An information-processing approach. 1993 Journal of Marketing Research. 30 331-349
Paper not yet in RePEc: Add citation now
Mitchell, A.A. ; Dacin, P.A. The assessment of alternative measures of consumer expertise. 1996 Journal of Consumer Research. 23 219-239
Moore, S.G. Attitude predictability and helpfulness in online reviews: The role of explained actions and reactions. 2015 Journal of Consumer Research. 42 30-44
- Mudambi, S.M. ; Schuff, D. What makes a helpful review? A study of customer reviews on Amazon.Com. 2010 MIS Quarterly. 34 185-200
Paper not yet in RePEc: Add citation now
Nam, M. ; Wang, J. ; Lee, A.Y. The difference between differences: How expertise affects diagnosticity of attribute alignability. 2012 Journal of Consumer Research. 39 736-750
- Petty, R.E. ; Brinol, P. Persuasion: From single to multiple to metacognitive processes. 2008 Perspectives on Psychological Science. 3 137-147
Paper not yet in RePEc: Add citation now
- Pfeiffer, B.E. ; Deval, H. ; Kardes, F.R. ; Ewing, D.R. ; Han, X. ; Cronley, M.L. Effects of construal level on omission detection and multiattribute evaluation. 2014 Psychology and Marketing. 31 992-1007
Paper not yet in RePEc: Add citation now
- Picazo-Vela, S. ; Chou, S.Y. ; Melcher, A.J. ; Pearson, J.M. Why provide an online review? An extended theory of planned behavior and the role of big-five personality traits. 2010 Computers in Human Behavior. 26 685-696
Paper not yet in RePEc: Add citation now
- Poddar, A. ; Banerjee, S. ; Sridhar, K. False advertising or slander? Using location based tweets to assess online rating-reliability. 2017 Journal of Business Research. 99 390-397
Paper not yet in RePEc: Add citation now
- Preacher, K.J. ; Rucker, D.D. ; Hayes, A.F. Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. 2007 Multivariate Behavioral Research. 42 185-227
Paper not yet in RePEc: Add citation now
- Qiu, L. ; Pang, J. ; Lim, K.H. Effects of conflicting aggregated rating on EWOM review credibility and diagnosticity: The moderating role of review valence. 2012 Decision Support Systems. 54 631-643
Paper not yet in RePEc: Add citation now
- Rucker, D.D. ; Petty, R.E. ; Pablo, B. What's in a frame anyway?: A meta‐cognitive analysis of the impact of one versus two sided message framing on attitude certainty. 2008 Journal of Consumer Psychology. 18 137-149
Paper not yet in RePEc: Add citation now
- Rucker, D.D. ; Tormala, Z.L. ; Petty, R.E. ; Briñol, P. Consumer conviction and commitment: An appraisal-based framework for attitude certainty. 2014 Journal of Consumer Psychology. 24 119-136
Paper not yet in RePEc: Add citation now
- Schlosser, A.E. Can including pros and cons increase the helpfulness and persuasiveness of online reviews? The interactive effects of ratings and arguments. 2011 Journal of Consumer Psychology. 21 226-239
Paper not yet in RePEc: Add citation now
- Schwartz, R. ; Lederman, N. What scientists say: Scientists' views of nature of science and relation to science context. 2008 International Journal of Science Education. 30 727-771
Paper not yet in RePEc: Add citation now
- Sen, S. ; Lerman, D. Why are you telling me this? An examination into negative consumer reviews on the web. 2007 Journal of Interactive Marketing. 21 76-94
Paper not yet in RePEc: Add citation now
Sheppard, B.H. ; Hartwick, J. ; Warshaw, P.R. The theory of reasoned action: A meta-analysis of past research with recommendations for modifications and future research. 1988 Journal of Consumer Research. 15 325-343
- Shoham, M. ; Moldovan, S. ; Steinhart, Y. Positively useless: Irrelevant negative information enhances positive impressions. 2017 Journal of Consumer Psychology. 27 147-159
Paper not yet in RePEc: Add citation now
- Skowronski, J.J. ; Carlston, D.E. Negativity and extremity biases in impression formation: A review of explanations. 1989 Psychological Bulletin. 105 131-142
Paper not yet in RePEc: Add citation now
- Smith, S.M. ; Fabrigar, L.R. ; MacDougall, B.L. ; Wiesenthal, N.L. The role of amount, cognitive elaboration, and structural consistency of attitude-relevant knowledge in the formation of attitude certainty. 2008 European Journal of Social Psychology. 38 280-295
Paper not yet in RePEc: Add citation now
- Snehasish, B. Study of Authentic and Fictitious Online Reviews. 2017 :
Paper not yet in RePEc: Add citation now
- Tang, T. ; Fang, E. ; Wang, F. Is neutral really neutral? The effects of neutral user-generated content on product sales. 2014 Journal of Marketing. 78 41-58
Paper not yet in RePEc: Add citation now
- Taylor, S.E. ; Thompson, S.C. Stalking the elusive vividness effect. 1982 Psychological Review. 89 155-181
Paper not yet in RePEc: Add citation now
- Tormala, Z.L. ; Rucker, D.D. Attitude certainty: Antecedents, consequences, and new directions. 2018 Consumer Psychology Review. 1 72-89
Paper not yet in RePEc: Add citation now
- Wan, E.W. ; Rucker, D.D. ; Tormala, Z.L. ; Clarkson, J.J. The effect of regulatory depletion on attitude certainty. 2010 Journal of Marketing Research. 47 531-541
Paper not yet in RePEc: Add citation now
- Webster, D.M. ; Kruglanski, A.W. Individual differences in need for cognitive closure. 1994 Journal of Personality and Social Psychology. 67 1049-
Paper not yet in RePEc: Add citation now
- Willemsen, L.M. ; Neijens, P.C. ; Bronner, F. The ironic effect of source identification on the perceived credibility of online product reviewers. 2012 Journal of Computer-Mediated Communication. 18 16-31
Paper not yet in RePEc: Add citation now
- Wu, L. ; Shen, H. ; Li, M. ; Deng, Q. Sharing information now vs later: The effect of temporal contiguity cue and power on consumer response toward online reviews. 2017 International Journal of Contemporary Hospitality Management. 29 648-668
Paper not yet in RePEc: Add citation now
- Xie, H.J. ; Miao, L. ; Kuo, P.-J. ; Lee, B.-Y. Consumers' responses to ambivalent online hotel reviews: The role of perceived source credibility and pre-decisional disposition. 2011 International Journal of Hospitality Management. 30 178-183
Paper not yet in RePEc: Add citation now
- Yin, D. ; Bond, S. ; Zhang, H. Anxious or angry? Effects of discrete emotions on the perceived helpfulness of online reviews. 2014 MIS Quarterly. 38 539-560
Paper not yet in RePEc: Add citation now
- Zhu, F. ; Zhang, X. Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. 2010 Journal of Marketing. 74 133-148
Paper not yet in RePEc: Add citation now