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Hi I'm looking for some help with retrieving my winnings from Bali fortune casino. I've won thousands of dollars and am VIP member they have only paid me one portion of $2,500 out of the $10,000 I won back on the 19th January 2024. I've contacted them one way or another almost every week since January, Ive received one $2,500 payment approved for payment one month later on the 19 Feb, it's beyond rediculous. Any help getting these guys to pay up would be greatly appreciated.
Zdravo, tražim pomoć oko preuzimanja mojih dobitaka iz kazina Bali Fortune. Osvojio sam hiljade dolara i VIP sam član, platili su mi samo jedan deo od 2.500 dolara od 10.000 dolara koje sam vratio 19. januara 2024. Kontaktirao sam ih na ovaj ili onaj način skoro svake nedelje od januara, dobio sam jedna isplata od 2.500 dolara odobrena za isplatu mesec dana kasnije, 19. februara, to je više nego smešno. Svaka pomoć da se ovi momci plate bila bi veoma cenjena.
Hi Kristy Rogers,
Sorry to hear that you've experienced issues with receiving your payout
Please be advised that we don't have Bali Fortune Casino listed on LCB, however we will do our best to help you.
Could you please send us your Bali Fortune Casino username via private message so that we can get in touch with the casino representative and inquire about this matter?
Thank you.
Zdravo Kristi Rodžers ,
Žao nam je što ste naišli na probleme sa primanjem isplate
Imajte na umu da nemamo Bali Fortune kazino na listi na LCB-u, ali daćemo sve od sebe da vam pomognemo.
Možete li nam poslati svoje korisničko ime za Bali Fortune Casino putem privatne poruke kako bismo mogli da stupimo u kontakt sa predstavnikom kazina i raspitamo se o ovom pitanju?
Hvala vam.
Msg sent. Thank you for your time and help
Poruka poslata. Hvala vam na vašem vremenu i pomoći
Hi Kristy Rogers,
We have just forwarded your account details to the casino rep. As soon as we hear from them we'll let you know.
Zdravo Kristi Rodžers ,
Upravo smo prosledili podatke o vašem nalogu predstavniku kazina. Čim se čujemo sa njima, obavestićemo vas.
Hi guys, so I jumped online and msged the customer support via the website who informed me that there was delays in processing winnings due to the amount of ppl winning and claiming.
I've been told tis atleast 4 times now and also have been told I wasn't eligible, pfft showed that cranky kaputt real quick.
I've got multiple screenshots of customer support messages and also emails I have sent and now get no response to.
I hope you guys have a better outcome than I do because I want my money lol but seriously 7 1/2 thousand dollars is a lot of money to keep from someone..
I'll add a screenshot of some of this morning's conversation
Zdravo momci, pa sam skočio na mrežu i poslao poruku korisničkoj podršci preko veb stranice koja me je obavestila da je došlo do kašnjenja u obradi dobitaka zbog iznosa koji su osvojili i potraživali.
Rečeno mi je da je to najmanje 4 puta do sada, a takođe su mi rekli da ne ispunjavam uslove, pfft je pokazao taj mrzovoljni kaputt veoma brzo.
Imam više snimaka ekrana poruka korisničke podrške, kao i e-poruke koje sam poslao i na koje sada nemam odgovor.
Nadam se da ćete vi imati bolji ishod od mene, jer ja želim svoj novac, lol, ali ozbiljno, 7 1/2 hiljade dolara je mnogo novca za skrivanje od nekoga..
Dodaću snimak ekrana nekog jutrošnjeg razgovora
Hi Kristy Rogers,
Unfortunately, no reply till now. Let you know as soon as we hear back from them.
Zdravo Kristi Rodžers ,
Nažalost, do sada nema odgovora. Obavestimo vas čim dobijemo odgovor od njih.
No worries, thankyou.
Have U guys had much success in resolving any complaints with Bali fortune.
I seen in here that people have been making this very same complaint atleast 18 months ago and even longer. It's absolutely absurd.
Bez brige, hvala.
Da li ste Vi imali mnogo uspeha u rešavanju bilo kakvih pritužbi sa bogatstvom na Baliju.
Ovde sam video da se ljudi žale na istu tužbu pre najmanje 18 meseci, pa čak i duže. To je apsolutno apsurdno.
Hi Kristy Rogers,
Not so many complaints opened and resolved on Bali Fortune casino on our forum, however, we sent a reminder to them today regarding your complaint.
Keep you posted if we receive any reply from them.
Zdravo Kristi Rodžers ,
Nije toliko otvorenih i rešenih žalbi na Bali Fortune kazinu na našem forumu, međutim, danas smo im poslali podsetnik u vezi sa vašom žalbom.
Obaveštavamo vas ako dobijemo bilo kakav odgovor od njih.
So I've just gone to cgech my acc and my winnings have been out back in to my pokie account, so I've made the withdrawals again but am only allowed 2 withdrawals a week at 2,500 each so now it seems without any contact they're restarting my withdrawals process again. After almost 5 months of waiting hopefully these withdrawal requests get seen to asap so I canake the last 2,500 withdrawal and never play threw them again
Tako da sam upravo otišao da proverim svoj račun i moj dobitak je vratio na moj poki račun, tako da sam ponovo napravio povlačenja, ali mi je dozvoljeno samo 2 povlačenja nedeljno po 2.500 svaki, tako da sada izgleda bez ikakvog kontakta ponovo pokrećem moj proces povlačenja. Posle skoro 5 meseci čekanja, nadam se da će ovi zahtevi za povlačenje biti rešeni što pre, tako da mogu da uzmem poslednjih 2,500 povlačenja i da ih više nikada ne igram
Hello Kristy Rogers,
Please be patient, since it is the Orthodox Easter holiday in Serbia until Tuesday.
Thank you
Zdravo Kristi Rodžers,
Molimo za strpljenje, pošto je pravoslavni Vaskrs u Srbiji do utorka.
Hvala vam
Kristy Rogers wrote:So I've just gone to cgech my acc and my winnings have been out back in to my pokie account, so I've made the withdrawals again but am only allowed 2 withdrawals a week at 2,500 each so now it seems without any contact they're restarting my withdrawals process again. After almost 5 months of waiting hopefully these withdrawal requests get seen to asap so I canake the last 2,500 withdrawal and never play threw them again
Hi Kristy Rogers,
Can you update us about your withdrawal, please? Have you received any feedback from the casino?
Thank you.
Kristi Rodžers je napisala:Tako da sam upravo otišao da proverim svoj račun i moj dobitak je vraćen na moj poki račun, tako da sam ponovo napravio povlačenja, ali mi je dozvoljeno samo 2 povlačenja nedeljno po 2.500 svaki, tako da sada izgleda bez ikakvog kontakta ponovo pokrećem moj proces povlačenja. Posle skoro 5 meseci čekanja, nadam se da će ovi zahtevi za povlačenje biti rešeni što pre, tako da mogu da uzmem poslednjih 2,500 povlačenja i da ih više nikada ne igram
Zdravo Kristi Rogers,
Možete li nas obavestiti o svom povlačenju, molim? Da li ste dobili povratne informacije od kazina?
Hvala vam.
No feed back as such, I've just made my 3rd withdrawal request as it's been 7 days since I made the others. They are still currently pending.
Nema povratne informacije kao takve, upravo sam dao svoj treći zahtev za povlačenje pošto je prošlo 7 dana otkako sam napravio druge. Oni su još uvek na čekanju.
Hello Kristy Rogers
Unfortunately, we must mark this complaint as closed due to the casino's unresponsiveness, as we did not hear back from the casino after numerous attempts to reach out to them.
If they respond, we will reopen it.
Thank you for understanding.
Zdravo Kristi Rogers
Nažalost, ovu žalbu moramo označiti kao zatvorenu zbog neodaziva kazina, pošto nismo dobili odgovor iz kazina nakon brojnih pokušaja da im se obratimo.
Ako se odazovu, ponovo ćemo ga otvoriti.
Hvala na razumevanju.
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