TWI713802B - Deployment system for internet ticketing operations - Google Patents
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Abstract
一種網路購票作業的調配系統,包含:前端設備,包含一資料中繼裝置,該資料中繼裝置經配置而接收具有多數筆網路購票交易資料的一網路購票的批次訂單;以及後端設備,包含一訂單作業調配裝置及一資料存取裝置,該訂單作業調配裝置訊號連接於該資料中繼裝置及該資料存取裝置之間,該訂單作業調配裝置係經配置而執行該批次訂單的一調配運算處理,且將該調配運算處理的結果儲存於該資料存取裝置。藉此,該調配系統使消費者快速地獲得購票作業系統處理的回應。A system for dispatching online ticketing operations, including: front-end equipment, including a data relay device configured to receive a batch order for online ticketing with a plurality of online ticketing transaction data ; And the back-end equipment, including an order operation allocation device and a data access device, the order operation allocation device signal is connected between the data relay device and the data access device, the order operation allocation device is configured to Perform an allocation operation process of the batch order, and store the result of the allocation operation process in the data access device. In this way, the deployment system enables consumers to quickly obtain responses from the ticket purchase operating system.
Description
本發明相關於網路購票作業的調配系統,特別是相關於一種調整購票作業架構而使消費者快速地獲得購票作業處理回應的調配系統。 The present invention is related to an allocation system for online ticket purchase operations, and in particular to an allocation system that adjusts the ticket purchase operation framework so that consumers can quickly obtain a processing response to the ticket purchase operation.
目前現行的網路購票作業系統的架構,包含前端作業平台及後端作業平台。前端作業平台設置於雲端伺服器而接收消費者由終端設備(如:智慧型手機、個人電腦、便利商店的連線購票機臺)所發出的票券訂購訂單,並且前端作業平台為連接於後端作業平台的資料庫。前端作業平台同時處理及儲存(儲存至雲端伺服器)消費者的交易資料(即,消費者的個人資料、所訂購節目名稱及座位的選劃),並將相關交易資料傳送至後端作業平台的資料庫而進行備份資料儲存。並且,後端作業平台則於接收前端作業平台所傳送的訂單需求後,產生相應於訂單需求的票券而回傳予前端作業平台,以回應消費者的票券訂購需求。 The current architecture of the current online ticketing operating system includes a front-end operating platform and a back-end operating platform. The front-end operating platform is set on the cloud server to receive consumer ticket purchase orders issued by terminal devices (such as smart phones, personal computers, and online ticket purchase machines in convenience stores), and the front-end operating platform is connected to The database of the back-end operating platform. The front-end operating platform simultaneously processes and stores (stored to the cloud server) consumer transaction data (that is, the consumer's personal data, the name of the program ordered and the seat selection), and transmits the relevant transaction data to the back-end operating platform Backup data storage. In addition, the back-end operating platform receives the order demand transmitted by the front-end operating platform, generates a ticket corresponding to the order demand, and sends it back to the front-end operating platform to respond to the consumer's ticket ordering demand.
然而,當消費者於短時間內大量湧入網路購票作業系統訂購票券(即,搶票)時,前端作業平台無法於短時間內接收大量消費者的購票訂單,並且及時地處理大量消費者的購票訂單。由於整體系統的作業時間為包括,前端作業平台將相關訂單資料加以儲存、處理並傳送至後端作業平台備份的作業時間,以及由後端作業平台產生相應訂單的票券而回傳至前端作業平台的時間。在購票訂單大量湧入系統的情形下,現行的網路購票作業系統需要極長的 作業時間,以處理每一位消費者的訂單及相關訂單的作業處理,而無法令每一位消費者迅速地由前端作業平台獲知有關訂單作業處理的回應。因此,在搶票的情況下,現行的網路購票作業系統於訂票作業處理的效率不彰,且亦無法提供一較佳的服務品質予消費者。 However, when a large number of consumers flock to the online ticketing operating system to order tickets in a short period of time (ie, grab tickets), the front-end operating platform cannot receive a large number of consumers' ticket purchase orders in a short period of time and process them in a timely manner A large number of consumer ticket purchase orders. Since the operation time of the overall system is included, the front-end operation platform stores, processes and transmits the relevant order data to the back-end operation platform for backup operation time, and the back-end operation platform generates the corresponding order ticket and returns it to the front-end operation Platform time. With a large influx of ticket purchase orders into the system, the current online ticket purchase operating system requires extremely long The work time is used to process each consumer's order and related order processing, but it is impossible for each consumer to quickly receive the response of the order processing from the front-end operating platform. Therefore, in the case of ticket rush, the current online ticketing operating system is inefficient in the processing of ticketing operations, and it is also unable to provide consumers with a better quality of service.
因此,為解決上述問題,本發明的目的即在提供一種可使消費者快速地獲得購票作業系統處理回應的網路購票作業的調配系統。 Therefore, in order to solve the above-mentioned problems, the purpose of the present invention is to provide a system for dispatching online ticketing operations that allows consumers to quickly obtain the processing responses of the ticketing operation system.
本發明為解決習知技術之問題所採用之技術手段係提供一種網路購票作業的調配系統,包含:前端設備,包含一資料中繼裝置,該資料中繼裝置經配置而接收具有多數筆網路購票交易資料的一網路購票的批次訂單;以及後端設備,包含一訂單作業調配裝置及一資料存取裝置,該訂單作業調配裝置訊號連接於該資料中繼裝置及該資料存取裝置之間,該訂單作業調配裝置係經配置而執行該批次訂單的一調配運算處理,且將該調配運算處理的結果儲存於該資料存取裝置,其中,該資料中繼裝置於接收到該批次訂單之後立即將該批次訂單傳送至該訂單作業調配裝置以執行該調配運算處理,該調配運算處理包含一資料分類配置處理及一票券產生處理,該資料分類配置處理,係藉由該訂單作業調配裝置依據該批次訂單之每筆該網路購票交易資料的內容而將多數筆該網路購票交易資料加以分類並傳送至該資料存取裝置儲存,該資料存取裝置係經配置而依據該訂單作業調配裝置所訂定的一分配存取參數而執行該批次訂單的一資料存取處理,該票券產生處理,係該訂單作業調配裝置依據該資料存取處理的結果而產生相應該批次訂單的每筆該網路購票交易資料的一票券資訊,且將該批次訂單的多數筆票券資訊回傳至該資料中繼裝置。 The technical means adopted by the present invention to solve the problems of the conventional technology is to provide a network ticketing deployment system, including: front-end equipment, including a data relay device, the data relay device is configured to receive A batch order of online ticket purchase transaction data; and back-end equipment, including an order dispatching device and a data access device, the order dispatching device signal is connected to the data relay device and the Between the data access devices, the order operation allocation device is configured to perform an allocation operation processing of the batch order, and the result of the allocation operation processing is stored in the data access device, wherein the data relay device Immediately after receiving the batch order, the batch order is sent to the order allocation device to perform the allocation operation processing, the allocation operation processing includes a data classification allocation processing and a ticket generation processing, the data classification allocation processing , By using the order dispatching device to classify most of the online ticketing transaction data according to the content of each of the online ticketing transaction data of the batch of orders and send them to the data access device for storage, the The data access device is configured to execute a data access process of the batch order according to a distribution access parameter set by the order operation allocation device. The ticket generation process is based on the order operation allocation device As a result of the data access processing, a piece of ticket information corresponding to each of the online ticket purchase transaction data of the batch of orders is generated, and most of the ticket information of the batch of orders is returned to the data relay device.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該網路購票交易資料的內容包含購票節目名稱及購票座位的劃位資料。 In one embodiment of the present invention, a system for dispatching online ticketing operations is provided, wherein the content of the online ticketing transaction data includes the name of the ticket-purchasing program and the seat allocation data of the ticket.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該分配存取參數包含每筆該網路購票交易資料的票券訂購數量、每筆該網路購票交易資料輸入該調配系統的時間點、每筆該網路購票交易資料的購票節目名稱及該購票座位的劃位資料。 In one embodiment of the present invention, a system for dispatching online ticketing operations is provided, wherein the allocated access parameters include the number of tickets ordered for each online ticketing transaction data, and each online ticketing transaction The time when the data is entered into the deployment system, the name of each ticket purchase program of the online ticket purchase transaction data, and the seat allocation data of the ticket purchase.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該資料存取處理為,該資料存取裝置依據該分配存取參數而對於多數筆該網路購票交易資料加以分類並給予分類標籤而儲存。 In one embodiment of the present invention, a system for dispatching online ticketing operations is provided, in which the data access processing is that the data access device responds to a plurality of online ticketing transaction data according to the allocated access parameters Classify and store with classification labels.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該前端設備更包含一資料登錄處理裝置,訊號連接於該資料中繼裝置,該資料登錄處理裝置經配置而接收消費者輸入的該網路購票交易資料且傳送至該資料中繼裝置。 In one embodiment of the present invention, a system for deploying online ticket purchase operations is provided, wherein the front-end equipment further includes a data registration processing device, a signal is connected to the data relay device, and the data registration processing device is configured to receive The online ticket transaction data entered by the consumer is sent to the data relay device.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該資料登錄處理裝置經配置而反饋相應該網路購票交易資料的票券資訊而供消費者檢視。 In an embodiment of the present invention, a system for dispatching online ticketing operations is provided, wherein the data registration processing device is configured to feed back ticket information corresponding to the online ticketing transaction data for consumers to view.
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該資料登錄處理裝置為一具有使用者介面(UI,User Interface)的伺服器。 In one embodiment of the present invention, a system for deploying online ticket purchase operations is provided, wherein the data registration processing device is a server with a user interface (UI).
在本發明的一實施例中係提供一種網路購票作業的調配系統,其中該資料中繼裝置為一具有應用程式介面(API,Application Program Interface)的伺服器。 In one embodiment of the present invention, a system for deploying online ticket purchase operations is provided, wherein the data relay device is a server with an application program interface (API, Application Program Interface).
本發明實施例的網路購票作業的調配系統具有以下功效。透過訂單作業調配裝置訊號連接於資料中繼裝置及資料存取裝置之間,並且資料中繼裝置於接收到批次訂單之後以不經資料分類暨處理的方式立即將批次訂單傳送 至訂單作業調配裝置以執行調配運算處理。藉此,資料中繼裝置得以接收大量購票訂單而無需加以處理地將訂單傳送至訂單作業調配裝置進行票務處理。並且,多數筆網路購票交易資料獲得分類並給予分類標籤而儲存於資料存取裝置,從而有利於訂單作業調配裝置依據工作量及急迫度而進行訂單作業處理。待訂單作業調配裝置完成票券產生處理且將處理結果透過資料中繼裝置回傳至資料登錄處理裝置,消費者即可快速地由資料登錄處理裝置得到票券資訊的反饋,從而改善現有網路購票作業系統無法於短時間內負荷大量訂單的處理以致作業時間拉長的缺失。 The deployment system for the online ticket purchase operation of the embodiment of the present invention has the following effects. The device signal is connected between the data relay device and the data access device through the order operation, and the data relay device immediately transmits the batch order without data classification and processing after receiving the batch order To the order job allocation device to perform allocation operation processing. In this way, the data relay device can receive a large number of ticket purchase orders without processing them and transmit the orders to the order dispatching device for ticket processing. In addition, most of the online ticket purchase transaction data are classified and given classification labels and stored in the data access device, which facilitates the order dispatching device to process the order based on workload and urgency. After the order allocation device completes the ticket generation processing and sends the processing result back to the data registration processing device through the data relay device, consumers can quickly get the ticket information feedback from the data registration processing device, thereby improving the existing network The ticketing operation system cannot handle a large number of orders in a short period of time, resulting in the lack of extended operation time.
100:網路購票作業的調配系統 100: Allocation system for online ticketing operations
1:前端設備 1: Front-end equipment
11:資料登錄處理裝置 11: Data registration processing device
12:資料中繼裝置 12: Data Relay
2:後端設備 2: back-end equipment
21:訂單作業調配裝置 21: Order work allocation device
22:資料存取裝置 22: Data access device
C:消費者 C: Consumer
S1:輸入網路購票交易資料 S1: Enter online ticket transaction information
S2:傳送網路購票的批次訂單 S2: Send batch orders for online ticket purchase
S3:傳送批次訂單 S3: Send batch order
S4:存放批次訂單的網路購票交易資料 S4: Store online ticketing transaction data of batch orders
S5:訂單作業調配裝置21批次訂單存放結果反饋 S5: Feedback of 21 batches of order storage results of order operation allocation device
S6:資料分類處理 S6: Data classification processing
S7:批次訂單的網路購票交易資料分類結果反饋 S7: Feedback on classification results of online ticketing transaction data of batch orders
S8:設定網路購票交易資料的分配存取參數 S8: Set the distribution and access parameters of online ticketing transaction data
S9:產生分配存取參數 S9: Generate allocation access parameters
S10:傳送分配存取參數 S10: Transfer allocation access parameters
S11:進行批次訂單的資料存取處理 S11: Data access processing for batch orders
S12:產生資料存取處理結果 S12: Generate data access processing results
S13:資料存取處理結果反饋 S13: Data access processing result feedback
S14:進行票券產生處理 S14: Perform ticket generation processing
S15:票券產生處理結果整理 S15: Sorting out the processing results of ticket generation
S16:批次訂單的票券產生處理結果回傳 S16: The processing result of batch order ticket generation and return
S17:批次訂單的票券產生處理結果回傳 S17: The result of batch order ticket generation processing is returned
S18:票券產生處理結果回傳 S18: Pass back the result of ticket generation
第1圖為顯示根據本發明的一實施例的網路購票作業的調配系統的架構方塊示意圖;以及第2圖為顯示該調配系統進行購票作業處理的順序示意圖。 Fig. 1 is a block diagram showing the architecture of a system for dispatching online ticket purchases according to an embodiment of the present invention; and Fig. 2 is a schematic diagram showing the sequence of the dispatching system for processing ticket purchases.
以下根據第1圖及第2圖,以說明本發明的實施方式。該說明並非為限制本發明的實施方式,而為本發明的實施例的一種。 Hereinafter, the embodiments of the present invention will be explained based on the first and second figures. This description is not intended to limit the implementation of the present invention, but is a kind of embodiment of the present invention.
請參照第1圖及第2圖所示,本發明的一實施例的網路購票作業的調配系統100,包含:前端設備1,包含一資料中繼裝置12,資料中繼裝置12經配置而接收具有多數筆網路購票交易資料的一網路購票的批次訂單;以及後端設備2,包含一訂單作業調配裝置21及一資料存取裝置22,訂單作業調配裝置21訊號連接於資料中繼裝置12及資料存取裝置22之間,訂單作業調配裝置21係經
配置而執行批次訂單的一調配運算處理,且將調配運算處理的結果儲存於資料存取裝置22。
Please refer to Figures 1 and 2, a
於本發明的另一實施例,前端設備1更包含一資料登錄處理裝置11,訊號連接於資料中繼裝置12,資料登錄處理裝置11經配置而接收消費者輸入的網路購票交易資料且傳送至資料中繼裝置12。具體而言,資料登錄處理裝置11為一具有使用者介面(UI,User Interface)的伺服器。資料中繼裝置為一具有應用程式介面(API,Application Program Interface)的伺服器。
In another embodiment of the present invention, the front-end equipment 1 further includes a data
具體而言,如第2圖所示,消費者C透過終端設備(亦即,個人的資訊裝置,如:智慧型手機或筆記型電腦,或者便利商店的連線購票機臺)輸入網路購票交易資料S1,資料登錄處理裝置11傳送網路購票的批次訂單S2給予資料中繼裝置12。資料中繼裝置12於接收到批次訂單之後,以不經資料分類暨處理的方式立即傳送批次訂單S3至訂單作業調配裝置21以執行調配運算處理。其中,調配運算處理包含一資料分類配置處理及一票券產生處理。
Specifically, as shown in Figure 2, consumer C enters the network through terminal equipment (that is, personal information devices, such as smart phones or laptops, or online ticket purchase machines in convenience stores) For ticket purchase transaction data S1, the data
詳細而言,資料分類配置處理,係藉由訂單作業調配裝置21依據批次訂單之每筆網路購票交易資料的內容而將多數筆網路購票交易資料加以分類並傳送至資料存取裝置22儲存。網路購票交易資料的內容包含購票節目名稱(亦即,依據節目類型,如:演唱會、電影首映會、球賽,而決定票券販售的商業模式)及購票座位的劃位資料(亦即,消費者依據購票預算所選擇的座位區域及所劃定的座位)。
In detail, the data classification and configuration processing is performed by the order
詳細處理過程如第2圖所示,訂單作業調配裝置21存放批次訂單的網路購票交易資料S4至資料存取裝置22,接著資料存取裝置22給予訂單作業調配裝置21批次訂單存放結果反饋S5。並且,訂單作業調配裝置21針對資料存取裝置22進行資料分類處理S6,資料存取裝置22將批次訂單的網路購票交易資料分類結果反饋S7回傳給訂單作業調配裝置21。
The detailed processing process is shown in Figure 2. The
資料存取裝置22係經配置而依據訂單作業調配裝置所訂定的一分配存取參數而執行批次訂單的一資料存取處理。具體而言,資料存取處理為,資料存取裝置22依據分配存取參數而對於多數筆網路購票交易資料加以分類並給予分類標籤而儲存。其中,分配存取參數包含每筆網路購票交易資料的票券訂購數量、每筆網路購票交易資料輸入調配系統的時間點、每筆網路購票交易資料的購票節目名稱及購票座位的劃位資料。換言之,訂單作業調配裝置21依據工作量(亦即,票券訂購數量)及急迫度(即,網路購票交易資料輸入調配系統的時間先後)而進行工作分配並加以處理。
The
詳細而言,請參照第2圖所示,訂單作業調配裝置21設定網路購票交易資料的分配存取參數S8,且據此產生分配存取參數S9。訂單作業調配裝置21傳送分配存取參數S10給予資料存取裝置22,而使資料存取裝置22進行批次訂單的資料存取處理S11並由此產生資料存取處理結果S12。資料存取裝置22將資料存取處理結果反饋S13傳送予訂單作業調配裝置21。
In detail, please refer to FIG. 2, the order
進一步而言,票券產生處理,係訂單作業調配裝置21依據資料存取處理的結果而產生相應批次訂單的每筆網路購票交易資料的一票券資訊,且將批次訂單的多數筆票券資訊回傳至資料中繼裝置12。亦即,於接收資料存取處理結果後,訂單作業調配裝置21進行票券產生處理S14且對於票券產生處理結果進行整理S15。
Furthermore, the ticket generation processing is that the
訂單作業調配裝置21將批次訂單的票券產生處理結果回傳S16給予資料中繼裝置12。接著,資料中繼裝置12再將批次訂單的票券產生處理結果回傳S17給予資料登錄處理裝置11。藉此,資料登錄處理裝置11經配置而將票券產生處理結果回傳S18至終端設備,以快速地反饋相應網路購票交易資料的票券資訊而供消費者C檢視。
The
於本發明實施例的網路購票作業的調配系統,經由訂單作業調配裝置21訊號連接於前端設備1的資料中繼裝置12及後端設備2的資料存取裝置22之間,並且資料中繼裝置12於接收到批次訂單之後立即將批次訂單(具有多數筆網路購票交易資料)傳送至訂單作業調配裝置21以執行調配運算處理。換言之,資料中繼裝置12接收大量購票訂單而無需加以處理,藉此增加資料中繼裝置12於短時間內承受大量訂單湧入(搶票)的壓力承受度。並且,多數筆網路購票交易資料經分類而儲存於資料存取裝置22,並由訂單作業調配裝置21依據工作量及急迫度而進行訂單作業處理。因此,後端設備2得以免於短時間內處理多筆訂單作業,而由系統依照固定的排程依序處理各筆訂單的複雜需求(亦即,訂單作業調配裝置21依據訂單輸入系統的時間點、訂單購票張數、劃位資料而產生票券)。
In the deployment system of the network ticket purchase operation of the embodiment of the present invention, the
因此,當訂單作業調配裝置21完成票券產生處理且將處理結果透過資料中繼裝置12回傳至資料登錄處理裝置11時,消費者C即可快速地由資料登錄處理裝置11處得到相關票券資訊的反饋。換言之,該網路購票作業的調配系統100藉由短時間內進行大量訂單的票務處理而提升訂票作業處理的效率,並藉此獲得一系統作業的效能監控。同時,該網路購票作業的調配系統100透過短時間內給予訂單作業處理的回應而提供消費者C一較佳的服務品質,同時亦可由該網路購票作業的調配系統100的配置而作為擴充新商業模式的一準備架構。
Therefore, when the
以上之敘述以及說明僅為本發明之較佳實施例之說明,對於此項技術具有通常知識者當可依據以下所界定申請專利範圍以及上述之說明而作其他之修改,惟此些修改仍應是為本發明之發明精神而在本發明之權利範圍中。 The above descriptions and descriptions are only descriptions of the preferred embodiments of the present invention. Those with general knowledge of this technology should make other modifications based on the scope of patent application defined below and the above descriptions, but these modifications should still be made. It is the spirit of the invention and falls within the scope of the rights of the invention.
100‧‧‧網路購票作業的調配系統 100‧‧‧The deployment system for online ticketing operations
1‧‧‧前端設備 1‧‧‧Front-end equipment
11‧‧‧資料登錄處理裝置 11‧‧‧Data registration processing device
12‧‧‧資料中繼裝置 12‧‧‧Data Relay Device
2‧‧‧後端設備 2‧‧‧Back-end equipment
21‧‧‧訂單作業調配裝置 21‧‧‧Order allocation device
22‧‧‧資料存取裝置 22‧‧‧Data Access Device
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TW200832264A (en) * | 2007-01-31 | 2008-08-01 | Qware System & Services Corp | An electronic ticketing platform and an electronic ticketing method |
TW200837653A (en) * | 2007-03-12 | 2008-09-16 | Surehigh Internat Technologies Co Ltd | Priced-certificate ordering system and method used thereby |
CN103150601A (en) * | 2013-02-07 | 2013-06-12 | 郁晓东 | Message queue for processing asynchronous electronic ticket businesses |
TW201524160A (en) * | 2013-12-04 | 2015-06-16 | To Link Inc | A method for processing a request information applied to a network architecture |
TWM506330U (en) * | 2015-03-31 | 2015-08-01 | President Chain Store Corp | Electronic ticket buying system |
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TW200832264A (en) * | 2007-01-31 | 2008-08-01 | Qware System & Services Corp | An electronic ticketing platform and an electronic ticketing method |
TW200837653A (en) * | 2007-03-12 | 2008-09-16 | Surehigh Internat Technologies Co Ltd | Priced-certificate ordering system and method used thereby |
CN103150601A (en) * | 2013-02-07 | 2013-06-12 | 郁晓东 | Message queue for processing asynchronous electronic ticket businesses |
TW201524160A (en) * | 2013-12-04 | 2015-06-16 | To Link Inc | A method for processing a request information applied to a network architecture |
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