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TW200832264A - An electronic ticketing platform and an electronic ticketing method - Google Patents

An electronic ticketing platform and an electronic ticketing method Download PDF

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Publication number
TW200832264A
TW200832264A TW96103586A TW96103586A TW200832264A TW 200832264 A TW200832264 A TW 200832264A TW 96103586 A TW96103586 A TW 96103586A TW 96103586 A TW96103586 A TW 96103586A TW 200832264 A TW200832264 A TW 200832264A
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TW
Taiwan
Prior art keywords
ticket
information
terminal device
processing center
information processing
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TW96103586A
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Chinese (zh)
Inventor
Chin-Chia Wu
Hsuan-Chiao Chang
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Qware System & Services Corp
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Application filed by Qware System & Services Corp filed Critical Qware System & Services Corp
Priority to TW96103586A priority Critical patent/TW200832264A/en
Publication of TW200832264A publication Critical patent/TW200832264A/en

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Abstract

An electronic ticketing platform and an electronic ticketing method are provided. The electronic ticketing platform includes: an information-processing center, a user-end device, a point-of-sales device, and a ticket-printing device. The information-processing center stores a lot of booking information, which is provided by many ticket suppliers. The booking information is necessary for the consumer when booking the ticket. The consumer can transfer a ticketing request to the information-processing center, and the information-processing center will return ticketing information to the user-end device. The point-of-sales device is electrically connected to the user-end device, and the consumer can pay the money by the points-of-sales device. The ticket-printing device is electrically connected to the points-of-sales device and prints the ticket that the consumer buys.

Description

200832264 ♦ 九、發明說明: 【發明所屬之技術領域】 本發明是關於一種售票平台與售票方法,特別是一種藉由 資訊處理中心以達成售票功能的電子化售票平台與電^化 售票方法。 【先前技術】 為便利使用者得隨時隨地查詢或運用不同生活資訊,互 φ 動式多媒體公共資訊機已被設置於許多公共場所處。互動 式多媒體公共資訊機主要是運用觸控式螢幕介面以接收使 用者的指令,並透過區域網路(LAN, Local Area Netw〇rk) 或廣域網路(WAN,Wide Area Network)連線以連接資料庫 或網站,並進而取得使用者所需之相關資訊;使用者或可 經由互動式多媒體公共資訊機内建之電腦設備、數據電信 設備、影音設備,而取得聲光效果之特定服務。常見的互 動式多媒體公共資訊機例如為:設置在台北捷運各車站之 「捷運生活站」、設置在各大展覽場入口處之多媒體導覽 _機、或者是設置在機場或車站供乘客查詢班次及交通狀況 的資訊查詢機。 在另一方面,關於現行網路訂票作業方式,以表演節目 場次及座位之預定為例,使用者可在家或在網咖使用網際 網路連線登入訂票網站中,以進行表演場次及座位之查 洵、叮購、及信用卡線上付款操作。然而,依據網路訂票 之現行機制,使用者所訂購之票券為經由以下方式取得: ()親自前往售票點取票;(二)訂票網站以郵寄方式將 6 200832264 票券寄予訂購者;以及(三)訂票網站以宅配方式將票券 寄予便利商店或郵局等之指定場所,使用者再前往指定場 所取票。然而,“親自前往售票點取票”對於遠距離的購 票者會造成不便,且購票者到現場後,往往還需要排隊一 段時間才能取得票券。此外,“以郵寄方式或以宅配方式 寄送票券”則需讓購票者負擔郵寄費或宅配費,且此種方 式也可能發生“寄送地點錯誤”之情形。 有鑑於此,部分發明者便產生以下的構想:將“互動式 I 多媒體公共資訊機”應用於“網路售票”上。請參照中華 w 民國1254225號專利(以下稱:1254225號專利),其揭露: 『一種藉由一個包括有一使用者終端裝置、一前台主機、 以及至少一列印裝置之銷售點系統,以供使用者進行商品 兒換的方法,其係包括有以下步驟:利用該使用者終端裝 置以連線至一個提供票券訂購之内容服務商;產生一個具 有一交易狀態之交易識別檔並將其儲存於該資料儲存裝置 中;自該内容服務商處查詢並確認所欲訂購之票券資訊; 將已確認之票券訂購資訊儲存至該交易識別檔中,並更改 • 該交易識別檔之交易狀態為已訂購但尚未付款;利用該列 印裝置以列印出一訂購憑證;利用該前台主機以讀取該訂 購憑證之票券訂購資訊;收取票券訂購相關費用;再次更 改該交易識別檔之交易狀態為已付款;利用該互動式多功 能終端裝置以將已付款之交易狀態通知該内容服務商;該 内容服務商確認交易完成並將票券資料儲存至交易識別 檔,並再次更改交易狀態為已交易完成;以及利用該列印 裝置以列印出一票券』。 7 200832264 • 然而,由於1254225號專利是藉由使用者終端裝置以連 線至一個提供票券訂購之内谷服務商,並在該内容服務商 處查詢旅碟$忍所欲叮講之承券寅成,所以,若内容服務商 之伺服器因維修或其網站遭到骇客攻擊而無法使用時,對 購票者而言是一大不便。而且,由於内容服務商需要自行 設置網站,對規模較小的廠商而言無疑是一筆較大的負 擔;此外,内容服務商之伺服器與使用者終端裝置是使用 網際網路進行連線’右傳輸的内谷資料較多(例如:傳遞 影像),則可能會造成網頁延遲的現象。 籲 因此’如何使售票糸統的知疋度更佳,減少内容服務商 (以下改稱票券供應商)的網站設置成本,且降低發生網 頁延遲的頻率,是值得本領域具有通常知識者去思量地。 【發明内容】 本發明之目的是提供一種電子化售票平台,該電子化售 票平台穩定度較佳’可減少票券供應商的網站設置成本了 且降低發生網頁延遲的頻率。 本發明^另-目岐提供—種電子化售票方法,此電子 化售票方法此提供購票者穩定度較佳的體驗,減少内容服 務商的網站設置成本’且降低發生網頁延遲的頻率。 根據上=的與其他目的,本發明提供—種電 @ 平台。此電子化售票平台包括:資 包子。不 端裝置、鎖售點終端裝置與票券列印^ 用者終 儲存有多家票券供應商所提供 二。貝祕理中心 訊,並網路連接至至少—母::購示券時所需之訂票資 ^刀,、應商。而且,購票者可藉 8 200832264 由使用者終端裝置傳送一訂票要求至資訊處理中心,且該 資訊處理中心傳回一票務資訊至該使用者終端裝置。銷售 點終端裝置與使用者終端裝置通訊連接,購票者可藉由銷 售點終端裝置進行繳費。票券列印裝置與資訊處理中心通 訊連結,並可列印購票者所購買的票券。 於上述之電子化售票平台中,更包括一訂票清單列印裝 置,此訂票清單列印裝置通訊連接於使用者終端裝置。 於上述之電子化售票平台中,資訊處理中心、使用者終 Φ 端裝置、銷售點終端裝置與票券列印裝置彼此之間以區域 網路相連接。 於上述之電子化售票平台中,票券列印機可將一二維條 碼列印在票券上。而且,此二維條碼的形式例如為QR code。 根據上述目的與其他目的,本發明提供一種電子化售票 方法。此電子化售票方法係使用一電子化售票平台進行售 票,電子化售票平台包括一資訊處理中心、一使用者終端 裝置、一銷售點終端裝置與一票券列印裝置,電子化售票 φ 方法包括下列步驟:⑻購票者藉由使用者終端裝置瀏覽儲 存於資訊處理中心之訂票資訊;(b)購票者將一訂票要求傳 送至資訊處理中心;(c)資訊處理中心依據訂票要求而產生 一票務資訊;(d)購票者使用銷售點終端裝置進行繳費;(e) 使用者終端裝置將票務資訊傳送至票券列印機;(f)票券列 印機將票務資訊列印在票券上。 於上述之電子化售票方法中,資訊處理中心以網路連接 至提供該票券的票券供應商,且在(b)步驟與(c)步驟之間, 更包括下列步驟: 9 200832264 (b 1)資訊處理中心向該票券的供應商之伺服器查詢座 位,並依據查詢結果執行以下步驟:(b 1-1)若已無座位, 資訊處理中心便傳遞一訊息給使用者終端裝置,以告知購 票者座位已售完;(b 1-2)若還有座位,供應商的伺服器便 核發一座位資訊至資訊處理中心;而且,於(c)步驟所產生 的票務資訊包括該座位資訊。 於上述之電子化售票方法中,其中電子化售票平台更包 括一訂票清單列印裝置,且在(c)步驟與(d)步驟之間,更包 括下列步驟:(cl)資訊處理中心產生一印票訊息,此印票訊 息與票務資訊相對應,且印票訊息包括一繳費訊息;(c2) 資訊處理中心傳送印票訊息至使用者終端裝置;(c3)使用 者終端裝置將印票訊息傳送至訂票清單列印裝置,此訂票 清單列印裝置將印票訊息列印成一訂票清單;(c4)購票者持 訂票清單至銷售點終端裝置;而且5在(d)步驟與(e)步驟之 間,更包括下列步驟:藉由銷售點終端裝置將訂票清單與 票務資訊進行核對,若核對正確則進行(e)步驟與(f)步驟。 於上述之電子化售票方法中,在(d)步驟與(e)步驟之 ® 間,更包括下列步驟:當使用者於一段時間内未至銷售點 終端裝置取票時,資訊處理中心取消票務資訊。 於上述之電子化售票方法中,在(d)步驟與(e)步驟之 間,更包括下列步驟:(dl)當使用者於一段時間内未至銷 售點終端裝置取票時,資訊處理中心取消票務資訊並告知 票券供應商的伺服器:該票務資訊已被取消;(d2)供應商 的伺服器將已核發的該座位資訊改成未核發的狀態。 於上述之電子化售票方法中,在(d)步驟與(e)步驟之 10 200832264 間,更包括下列步驟:當使用者於銷售點終端裝置處繳費 後,銷售點終端裝置傳送一已繳費訊息至資訊處理中心, 而資訊處理中心再將已繳費訊息傳送至票券供應商。 於上述之電子化售票方法中,其中在(e)步驟中,票券 列印機將票務資訊以二維條碼的形式列印在票券上。而 且,此二維條碼的形式為QR code。 由於本發明的電子化售票平台設置有資訊處理中心,且 在資訊處理中心儲存有訂購票券時所需之訂票資訊。所 φ 以,本發明的電子化售票平台具有較佳的穩定度,減少票 券供應商的網站設置成本,且降低發生網頁延遲的頻率。 為讓本發明之上述目的、特徵和優點更能明顯易懂,下 文將以實施例並配合所附圖示,作詳細說明如下。 【實施方式】 在此,本發明將詳細地敘述一些實施例。然而,值得注 意的是除了這些明確之敘述外,本發明可以實施在一廣泛 範圍之其它實施例中,並且本發明之範圍不受限於下述實 ® 施例,其當視申請專利範圍而定。 請參閱圖1,圖1所繪示為本發明的電子化售票平台之 架構圖。此電子化售票平台100包括:一資訊處理中心 110、一使用者終端裝置120、一銷售點終端裝置130、一 票券列印裝置140與一訂票清單列印裝置150,且彼此之 間以區域網路相連接。其中,資訊處理中心110例如是由 多個伺服器所組成,此資訊處理中心110儲存有訂購票券 時所需之訂票資訊,這些訂票資訊是由多個票券供應商所 11 200832264 i. 分別提供,這些訂票資訊例如是:演出内容簡介、演出場 次、所需費用與座位種類等。而且,在本實施例中,資訊 處理中心110以網路連接至三個票券供應商之伺服器, 即:第一票券供應商之伺服器60、第二票券供應商之伺服 器70與第三票券供應商之伺服器80。當然,票券供應商 之伺服器的連接個數可依實際情況而進行調整。 此外,使用者終端裝置120例如是放置於便利商店或大 賣場中的多媒體資訊機,其螢幕可顯示多媒體的資訊,並 提供一互動式介面(例如:觸控式螢幕)供使用者操作。 購票者可藉由使用者終端裝置120傳送一訂票要求至資訊 處理中心110,訂購完成後再由訂票清單列印裝置150列 印出印票清單。此訂票清單列印裝置150例如是放在便利 商店的多功能事務機,此多功能事務機除了可列印訂票清 單外,還可以進行影印和傳真等功能。 另外,銷售點終端裝置130例如為便利商店中的收銀裝 置(即俗稱的POS, Point of sale),此銷售點終端裝置130 可提供購票者利用現金或信用卡繳費。銷售點終端裝置130 ® 以網路連結至使用者終端裝置120,購票者藉由銷售點終 端裝置130進行票券的繳費。另外,票券列印裝置140係 可將一二維條碼列印在票券上,此二維條碼例如為QR code(Quick Response code)。票券列印裝置140與資訊處理 中心110以網路進行訊息的傳遞,當消費者繳費後,票券 列印裝置140便將所訂購之票券印出。 圖2所繪示為使用圖1之電子化售票平台以完成網路售 票之流程圖,以下將詳細介紹圖2所繪示之各流程,請同 12 200832264 時參照圖1與圖2。 瀏覽購票資訊(S100):首先,購票者藉由使用者終端裝 置120瀏覽資訊處理中心110所提供之訂票資訊,其例如 為:演出内容、演出場次、所需費用與座位種類等,而這 些訂票資訊是已預先儲存在資訊處理中心110的硬碟中。 購票並傳送訂票要求(S110):接著,購票者決定欲選購 的票券之種類後,使用者終端裝置120便發送一訂票要求 至資訊處理中心110。 ❿ 查詢是否有座位(S120):資訊處理中心110在收到訂票 要求後,向提供票券之票券供應商的伺服器(例如是第一 票券供應商之伺服器60)查詢是否還有座位。若已無座位, 則執行步驟S122 :資訊處理中心110傳遞一訊息給使用者 終端裝置,告知購票者座位已售完(S122)。若還有座位, 則執行步驟S124 :第一票券供應商之伺服器60核發一座 位資訊至資訊處理中心110,座位資訊例如是一組數字, 用以表示此座位的相關訊息。 _ 產生票務訊息(S130):再來,資訊處理中心110依據所 接收的座位資訊,而產生一票務資訊,此票務資訊包括一 二維條碼之資訊,此二維條碼之資訊為上述之座位資訊轉 換而來,其形式例如為QR code。 產生印票訊息(S140):除了票務資訊外,資訊處理中心 110例如還會產生一印票訊息,此印票訊息與票務資訊相 對應,印票訊息例如包括有:購買日期、實售金額與訂單 號碼等。接著,資訊處理中心110傳送印票訊息至使用者 終端裝置120(S142),而使用者終端裝置120再將印票訊息 13 200832264 傳給訂票清單列印裝置150,該訂票清單列印裝置150將 印票訊息印出成一訂票清單(S144),消費者再持該訂票清 單至銷售點終端裝置130繳費並領票。 判斷購票者是否繳費(S150):若購票者已至銷售點終端 裝置130繳費,則進入步驟S160與步驟S170 ;若購票者 未繳費,則進入A流程。 傳送票務資訊至票券列印裝置(S160):購票者繳費後, 銷售點終端裝置130透過使用者終端裝置120將準備列印 φ 票券的訊息傳輸至資訊處理中心110,資訊處理中心110 再傳送票務資訊至票券列印裝置140。再來,票券列印裝 置140便將票務資訊列印在票券上(S162)。接著,購票者 便將列印出的票券取走(S164)。 在購票者繳費後’除了使票券列印裝置140進行票券的 列印外,還會進行步驟S170 :在購票者繳費後,銷售點終 端裝置130傳送一已繳費訊息至資訊處理中心11〇。接著, 資§fl處理中心110再將此已繳費訊息傳逆第發武供摩 φ商之伺服器60,以供第一票券供應商二一 若購票者未付費,則進入Α流程,請參照圖3,圖3 所繪示為A流程之流程®。若使用者終端裝置12G於一段 時間(例如設定$ 10分鐘)内未收到已缴費訊息,則使用 者終端I置12G將未繳費的訊息通知資訊處理中心 no(測)’資訊處理k 11G取消票师訊(·)並告知 第-票券供應商之祠服器60:票務資訊已被取消(si84)。 接者’第-票券供應商之伺服器6〇將已核發的座位資訊改 成未核發的狀態。如此-來,之後的構票者便能選取此座 14 200832264 位0 由上述可知,由於資訊處理中心110已預先儲存有各票 券供應商所提供的訂票資訊,因此購票者在訂購票券時, 無須在票券供應商的網站上查詢訂票資訊,所以不會像習 知一般,發生票券供應商的網站無法連上的情況。而且, 提供票券之票券供應商因為無須架設自己的網站供購票者 使用,所以可省下一筆開銷。另外,由於資訊處理中心110 是將多個票券供應商的訂票資料集中管理,一些固定成本 (如:防火牆的建置、伺服器的管理)能分擔到多個票券 供應商上,故可收到規模經濟之效。 另外,若資訊處理中心110、使用者終端裝置120、銷 售點終端裝置130與票券列印裝置140彼此以區域網路相 連接,則資料的傳輸速度便可增快,較不會發生網頁延遲 的問題。 此外,由於票券上列印有二維條碼,所以較不易使此票 券受到仿冒。當購票者持此票券進場時,只需要讓驗票者 利用讀取器掃描印在票券上的二維條碼,便可判斷此票券 是否有效。 在上述之步驟S120中,資訊處理中心110在收到訂票 要求後,需向票券供應商的伺服器查詢是否還有座位,但 如此設計的原因在於:票券供應商並非完全透過圖1所示 之電子化售票平台100進行售票,票券供應商還有可能在 自己所設置的窗口或其他地點販售票券,所以資訊處理中 心110需要向票券供應商的伺服器進行查詢。若票券供應 商將票券的銷售完全交由電子化售票平台100進行販售, 15 200832264 則資訊處理中心110便可直接進行座位的核發,而無需向 票券供應商的伺服器進行查詢。 此外,在圖1中雖然顯示出各裝置間的連接方式,然而 並不限於圖1所示的方式,只要各裝置間彼此之間能互相 傳遞訊息便能實行圖2與圖3所描述之電子化售票方法。 而且,在圖1中,一使用者終端裝置120、一銷售點終端 裝置130、一票券列印裝置140與一訂票清單列印裝置150 雖然是彼此獨立的裝置,且銷售點終端裝置130是由店員 進行操作。但是,其實也可將上述所提之部份裝置整合為 _ 一獨立的機台。例如,可將使用者終端裝置120與訂票清 單列印裝置150整合成一機台。或者,將使用者終端裝置 120、銷售點終端裝置130與票券列印裝置140整合為一獨 立的機台,讓購票者進行自助式的購買。 本發明以實施例說明如上,然其並非用以限定本發明所 主張之專利權利範圍。其專利保護範圍當視後附之申請專 利範圍及其等同領域而定。凡本領域具有通常知識者,在 不脫離本專利精神或範圍内,所作之更動或潤飾,均屬於 ® 本發明所揭示精神下所完成之等效改變或設計,且應包含 在下述之申請專利範圍内。 【圖式簡單說明】 圖1所繪示為本發明的電子化售票平台之架構圖。 圖2所繪示為使用圖1之電子化售票平台已完成購票之 流程圖。 16 200832264 圖3所繪示為A流程之流程圖 【主要元件符號說明】 60:第一票券供應商之伺服器 70:第二票券供應商之伺服器 80:第三票券供應商之伺服器 100 :電子化售票平台 • 11G :資訊處理中心 120 :使用者終端裝置 130 :銷售點終端裝置 140 :票券列印裝置 150 :訂票清單列印裝置 S100〜S186 :流程圖符號BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a ticketing platform and a ticket selling method, and more particularly to an electronic ticketing platform and an electronic ticketing method for achieving a ticket selling function by an information processing center. [Prior Art] In order to facilitate users to query or use different life information anytime and anywhere, the interactive multimedia public information machine has been set up in many public places. The interactive multimedia public information machine mainly uses the touch screen interface to receive user's instructions, and connects to the data through a local area network (LAN, Local Area Netw〇rk) or a wide area network (WAN, Wide Area Network). The library or website, and then obtain the relevant information required by the user; the user may obtain the specific service of sound and light effects through the computer equipment, data telecommunication equipment, audio and video equipment built in the interactive multimedia public information machine. Common interactive multimedia public information machines are, for example, "MRT Life Station" set at the stations of Taipei MRT, multimedia guides set at the entrance of major exhibition venues, or passengers at airports or stations. Information inquiry machine for checking shifts and traffic conditions. On the other hand, regarding the current online booking operation method, for example, the performance of the program and the seat reservation, the user can use the Internet connection to log in to the booking website at home or in the Internet cafe to perform the performances and Seat check, purchase, and credit card online payment operations. However, according to the current mechanism of online booking, the ticket ordered by the user is obtained by: () personally going to the ticketing point to pick up the ticket; (2) booking the website to send the 6 200832264 ticket to the subscriber by mail. And (3) the booking website will send the ticket to the designated place of the convenience store or post office in the form of home delivery, and the user will go to the designated place to pick up the ticket. However, “going to the ticketing point in person” is inconvenient for long-distance ticket purchasers, and after the ticket purchaser arrives at the scene, it is often necessary to queue for a period of time to obtain the ticket. In addition, the “send mail or by home delivery method” requires the ticket purchaser to bear the postage fee or the home delivery fee, and the “sending location error” may occur in this way. In view of this, some inventors have come up with the idea of applying "interactive I multimedia public information machine" to "network ticketing". Please refer to the Chinese Patent No. 1254225 (hereinafter referred to as Patent No. 1254225), which discloses: "A point of sale system comprising a user terminal device, a front-end host, and at least one printing device for the user A method for merchandising, comprising the steps of: utilizing the user terminal device to connect to a content service provider that provides a ticket order; generating a transaction identification file having a transaction status and storing the same in the transaction In the data storage device; query and confirm the ticket information to be ordered from the content service provider; store the confirmed ticket ordering information into the transaction identification file, and change • the transaction status of the transaction identification file is Ordering but not yet paid; using the printing device to print out a order voucher; using the front desk host to read the voucher ordering information of the order voucher; receiving the voucher order related fee; changing the transaction status of the transaction identification file again To be paid; use the interactive multi-function terminal device to notify the content service provider of the status of the paid transaction The content providers to confirm the transaction is completed and tickets to the transaction identification data storage files, and change the status again to complete the transaction as the transaction; and the use of the printing device to print out a ticket. " 7 200832264 • However, since the patent No. 1254225 is connected by a user terminal device to a valley provider that provides a ticket order, and at the content service provider, the travel ticket is voicing for the vouchers. Yu Cheng, therefore, if the server of the content service provider cannot be used due to maintenance or damage to the website by hackers, it is a great inconvenience to the ticket purchaser. Moreover, since the content service provider needs to set up the website by itself, it is a big burden for the smaller manufacturers; in addition, the server and the user terminal device of the content service provider are connected by the Internet. More intra-valley data is transmitted (for example, passing images), which may cause delays in web pages. Therefore, it is worthwhile to make the knowledge of the ticket sales system better, reduce the website setup cost of the content service provider (hereinafter referred to as the ticket supplier), and reduce the frequency of occurrence of webpage delay, which is worthy of the general knowledge in the field. Think about it. SUMMARY OF THE INVENTION It is an object of the present invention to provide an electronic ticketing platform that is more stable in terms of reducing the cost of website setting by the ticket supplier and reducing the frequency of occurrence of web page delay. The present invention provides an electronic ticketing method which provides a better ticketing experience for the ticket purchaser, reduces the content setting cost of the content provider' and reduces the frequency of occurrence of webpage delay. According to the above and other purposes, the present invention provides an electric @ platform. This electronic ticketing platform includes: a sub-package. The terminal device, the lock-selling terminal device and the ticket printing device are finally stored by a plurality of ticket suppliers. Shell Secret Center, and the network is connected to at least - mother:: the ticket required for the purchase of coupons, knife, and business. Moreover, the ticket purchaser can transmit a booking request from the user terminal device to the information processing center by means of 8 200832264, and the information processing center returns a ticketing information to the user terminal device. The point-of-sale terminal device is in communication with the user terminal device, and the ticket purchaser can pay by the point-of-sale terminal device. The ticket printing device is linked to the information processing center and can print the ticket purchased by the ticket purchaser. In the above electronic ticketing platform, a ticket order printing device is further included, and the ticket list printing device is communicably connected to the user terminal device. In the above electronic ticketing platform, the information processing center, the user terminal device, the point-of-sale terminal device and the ticket printing device are connected to each other by a regional network. In the above electronic ticketing platform, the ticket printer can print a two-dimensional barcode on the ticket. Moreover, the form of the two-dimensional barcode is, for example, a QR code. In accordance with the above and other objects, the present invention provides an electronic ticketing method. The electronic ticketing method uses an electronic ticketing platform for ticket sales. The electronic ticketing platform includes an information processing center, a user terminal device, a point-of-sale terminal device and a ticket printing device. The electronic ticket sales method includes: The following steps: (8) the ticket purchaser browses the booking information stored in the information processing center by the user terminal device; (b) the ticket purchaser transmits a booking request to the information processing center; (c) the information processing center according to the booking (b) the ticket purchaser uses the point-of-sale terminal device to pay the fee; (e) the user terminal device transmits the ticket information to the ticket printer; (f) the ticket printer displays the ticket information Printed on the ticket. In the above electronic ticketing method, the information processing center is connected to the ticket supplier that provides the ticket by the network, and between steps (b) and (c), the following steps are further included: 9 200832264 (b 1) The information processing center queries the server of the supplier of the ticket to check the seat, and performs the following steps according to the query result: (b 1-1) If there is no seat, the information processing center transmits a message to the user terminal device. To inform the ticket purchaser that the seat has been sold out; (b 1-2) if there is a seat, the supplier's server will issue a seat information to the information processing center; and the ticket information generated in step (c) includes the Seat information. In the electronic ticket sales method described above, the electronic ticketing platform further includes a ticket list printing device, and between steps (c) and (d), further comprising the following steps: (cl) the information processing center generates a stamp message corresponding to the ticket information, and the stamp message includes a payment message; (c2) the information processing center transmits the ticket message to the user terminal device; (c3) the user terminal device will print the ticket The message is transmitted to the ticket list printing device, the ticket list printing device prints the ticket information into a ticket list; (c4) the ticket purchaser holds the ticket list to the point-of-sale terminal device; and 5 is in (d) Between the step and the (e) step, the method further comprises the steps of: checking the ticket list with the ticket information by the point-of-sale terminal device, and performing the steps (e) and (f) if the check is correct. In the above electronic ticket sales method, between the steps (d) and (e), the following steps are further included: the information processing center cancels the ticket when the user does not pick up the ticket at the point of sale terminal device for a period of time. News. In the above electronic ticket sales method, between the steps (d) and (e), the following steps are further included: (dl) when the user does not pick up the ticket at the point of sale terminal device for a period of time, the information processing center Cancel the ticket information and inform the ticket provider's server: the ticket information has been canceled; (d2) The supplier's server changes the issued seat information to the unissued status. In the electronic ticket sales method described above, between (d) step and (e) step 10 200832264, the method further includes the following steps: after the user pays the fee at the point-of-sale terminal device, the point-of-sale terminal device transmits a paid message. To the information processing center, the information processing center will then send the paid message to the ticket supplier. In the electronic ticket sales method described above, wherein in the step (e), the ticket printer prints the ticket information in the form of a two-dimensional bar code on the ticket. Moreover, this two-dimensional barcode is in the form of QR code. Since the electronic ticketing platform of the present invention is provided with an information processing center, and the information processing center stores the booking information required for ordering the ticket. Therefore, the electronic ticketing platform of the present invention has better stability, reduces the website installation cost of the ticket supplier, and reduces the frequency of occurrence of webpage delay. The above described objects, features, and advantages of the invention will be apparent from the description and accompanying drawings. [Embodiment] Herein, the present invention will be described in detail with some embodiments. However, it is to be understood that the invention may be embodied in a wide variety of other embodiments, and the scope of the invention is not limited by the following embodiments, which set. Please refer to FIG. 1. FIG. 1 is a block diagram of an electronic ticketing platform of the present invention. The electronic ticketing platform 100 includes: an information processing center 110, a user terminal device 120, a point-of-sale terminal device 130, a ticket printing device 140 and a ticket list printing device 150, and The regional network is connected. The information processing center 110 is composed of, for example, a plurality of servers, and the information processing center 110 stores the ticket information required for ordering the tickets, and the ticket information is provided by a plurality of ticket suppliers 11 200832264 i Provided separately, these booking information is, for example, a brief introduction of the performance, a performance time, a required fee and a seat type. Moreover, in the present embodiment, the information processing center 110 is connected to the server of the three ticket providers by the network, that is, the server 60 of the first ticket supplier and the server 70 of the second ticket supplier. Server 80 with the third ticket provider. Of course, the number of connections of the ticket provider's server can be adjusted according to the actual situation. In addition, the user terminal device 120 is, for example, a multimedia information device placed in a convenience store or a hypermarket. The screen can display multimedia information and provide an interactive interface (for example, a touch screen) for the user to operate. The ticket purchaser can transmit a ticket request to the information processing center 110 via the user terminal device 120, and the ticket list can be printed by the ticket list printing device 150 after the order is completed. The order list printing device 150 is, for example, a MFP located in a convenience store. In addition to printing a ticket list, the MFP can perform functions such as photocopying and faxing. Further, the point-of-sale terminal device 130 is, for example, a cash register in a convenience store (i.e., a POS, Point of sale), and the point-of-sale device 130 can provide a ticket purchaser to pay by cash or credit card. The point-of-sale terminal device 130 ® is connected to the user terminal device 120 via a network, and the ticket purchaser pays the ticket by the point-of-sale terminal device 130. Further, the ticket printing device 140 can print a two-dimensional barcode on the ticket, and the two-dimensional barcode is, for example, a QR code (Quick Response code). The ticket printing device 140 and the information processing center 110 transmit the message via the network. When the consumer pays the fee, the ticket printing device 140 prints the ordered ticket. FIG. 2 is a flow chart showing the use of the electronic ticketing platform of FIG. 1 to complete the network ticket sales. The processes illustrated in FIG. 2 will be described in detail below. Please refer to FIG. 1 and FIG. 2 in conjunction with 12 200832264. Viewing the ticket purchase information (S100): First, the ticket purchaser browses the ticket information provided by the information processing center 110 by the user terminal device 120, for example, the performance content, the performance time, the required fee and the seat type, etc. These booking information is pre-stored in the hard disk of the information processing center 110. Ticket purchase and delivery of the booking request (S110): Next, after the ticket purchaser decides the type of ticket to be purchased, the user terminal device 120 sends a booking request to the information processing center 110. ❿ Check if there is a seat (S120): After receiving the booking request, the information processing center 110 queries the server of the ticket provider that provides the ticket (for example, the server 60 of the first ticket supplier) whether to return Have a seat. If there is no seat, step S122 is executed: the information processing center 110 transmits a message to the user terminal device to inform the ticket purchaser that the seat has been sold out (S122). If there is still a seat, step S124 is executed: the server 60 of the first ticket provider issues a piece of information to the information processing center 110, and the seat information is, for example, a set of numbers for indicating the related information of the seat. _ generating a ticketing message (S130): In addition, the information processing center 110 generates a ticketing information according to the received seat information, the ticketing information includes information of a two-dimensional barcode, and the information of the two-dimensional barcode is the above-mentioned seat information. Converted, the form is, for example, QR code. Producing a ticket information (S140): In addition to the ticket information, the information processing center 110 generates, for example, a ticket information corresponding to the ticket information, and the ticket information includes, for example, a purchase date, a sales amount, and Order number, etc. Then, the information processing center 110 transmits the ticket information to the user terminal device 120 (S142), and the user terminal device 120 transmits the ticket information 13 200832264 to the ticket list printing device 150, the order list printing device. 150 prints the ticket information into a ticket list (S144), and the consumer then pays the ticket list to the point-of-sale terminal device 130 to pay and collect the ticket. It is judged whether or not the ticket purchaser pays (S150): if the purchaser has paid the fee to the point-of-sale terminal device 130, the process proceeds to step S160 and step S170; if the ticket purchaser has not paid the fee, the process proceeds to step A. Transferring the ticket information to the ticket printing device (S160): After the ticket purchaser pays the fee, the point-of-sale terminal device 130 transmits a message for printing the φ ticket to the information processing center 110 via the user terminal device 120, and the information processing center 110 The ticket information is transmitted to the ticket printing device 140. Further, the ticket printing device 140 prints the ticket information on the ticket (S162). Then, the ticket purchaser takes away the printed ticket (S164). After the ticket purchaser pays the fee, in addition to causing the ticket printing device 140 to print the ticket, step S170 is performed: after the ticket purchaser pays, the point-of-sale terminal device 130 transmits a paid message to the information processing center. 11〇. Then, the §fl processing center 110 retransmits the paid message to the server 60 for the first ticket supplier, and the first ticket supplier, if the ticket purchaser fails to pay, enters the process. Please refer to FIG. 3, which is illustrated as Process A of the A process. If the user terminal device 12G does not receive the paid message within a certain period of time (for example, setting for 10 minutes), the user terminal I sets 12G to notify the information processing center of the unpaid message (information) 'information processing k 11G Cancel the ticket instructor (·) and inform the first-voucher of the server 60 that the ticket information has been cancelled (si84). The server of the first-vote provider 6 changes the issued seat information to an unissued status. In this way, the subsequent voter can select this seat. 200832264 bit 0 From the above, since the information processing center 110 has pre-stored the ticket information provided by each ticket supplier, the ticket purchaser is ordering the ticket. At the time of the voucher, it is not necessary to check the booking information on the ticket supplier's website, so there is no such thing as the ticket supplier's website cannot be connected. Moreover, ticket providers that provide tickets can save money by not having to set up their own website for ticket purchasers. In addition, since the information processing center 110 centrally manages the ticket information of a plurality of ticket suppliers, some fixed costs (such as firewall construction and server management) can be shared among multiple ticket suppliers. Can receive economies of scale. In addition, if the information processing center 110, the user terminal device 120, the point-of-sale terminal device 130, and the ticket printing device 140 are connected to each other by a regional network, the data transmission speed can be increased, and the webpage delay is less likely to occur. The problem. In addition, since the ticket is printed with a two-dimensional barcode, it is less likely to cause the ticket to be counterfeited. When the ticket purchaser enters the ticket with this ticket, it is only necessary for the ticket inspector to use the reader to scan the two-dimensional barcode printed on the ticket to determine whether the ticket is valid. In the above step S120, after receiving the ticket booking request, the information processing center 110 needs to check with the ticket supplier's server whether there is still a seat, but the reason for the design is that the ticket supplier is not completely through FIG. The illustrated electronic ticketing platform 100 performs ticket sales, and the ticket supplier may also sell tickets in the window or other place set by itself, so the information processing center 110 needs to query the ticket provider's server. If the ticket supplier completely sells the ticket sales to the electronic ticketing platform 100, 15 200832264, the information processing center 110 can directly issue the seat without having to query the ticket provider's server. In addition, although the connection mode between the devices is shown in FIG. 1, it is not limited to the mode shown in FIG. 1, and the electronic devices described in FIGS. 2 and 3 can be implemented as long as the devices can transmit messages to each other. Ways to sell tickets. Moreover, in FIG. 1, a user terminal device 120, a point-of-sale terminal device 130, a ticket printing device 140, and a ticket list printing device 150 are independent devices, and the point-of-sale terminal device 130 It is operated by the clerk. However, in fact, some of the devices mentioned above can be integrated into a separate machine. For example, the user terminal device 120 and the order clearing printing device 150 can be integrated into one machine. Alternatively, the user terminal device 120, the point-of-sale terminal device 130, and the ticket printing device 140 are integrated into a single machine, and the ticket purchaser makes a self-service purchase. The present invention is described by way of example only, and is not intended to limit the scope of the claims. The scope of patent protection is subject to the scope of the patent application and its equivalent. Modifications or modifications made by those skilled in the art, without departing from the spirit or scope of the patent, are equivalent to the equivalent changes or designs made in the spirit of the present invention and should be included in the following patent application. Within the scope. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram of an electronic ticketing platform of the present invention. Figure 2 is a flow chart showing the completion of ticket purchase using the electronic ticketing platform of Figure 1. 16 200832264 Figure 3 is a flow chart of the A process [main component symbol description] 60: server of the first ticket supplier 70: server of the second ticket supplier 80: third ticket supplier Server 100: Electronic ticketing platform • 11G: Information processing center 120: User terminal device 130: Point of sale terminal device 140: Ticket printing device 150: Booking list printing device S100 to S186: Flowchart symbol

1717

Claims (1)

200832264 十、申請專利範圍: 1. 一種電子化售票平台,包括: 一資訊處理中心,儲存有多家票券供應商所提供之訂 購票券時所需的訂票資訊; 一使用者終端裝置,購票者可藉由該使用者終端裝置 傳送一訂票要求至該資訊處理中心,且該資訊處理中心傳 回一票務資訊至該使用者終端裝置; 一銷售點終端裝置,與該使用者終端裝置通訊連接, • 購票者可藉由該銷售點終端裝置進行繳費;及 一票券列印裝置,與該資訊處理中心通訊連結,並可 列印購票者所購買的票券。 2. 如申請專利範圍第1項之電子化售票平台,更包括 一訂票清單列印裝置,該訂票清單列印裝置通訊連接於該 使用者終端裝置。 3. 如申請專利範圍第1項之電子化售票平台,其中該 資訊處理中心、該使用者終端裝置、該銷售點終端裝置、 • 該票券列印裝置與該訂票清單列印裝置彼此之間以區域網 路相連接。 4. 如申請專利範圍第1項之電子化售票平台,其中該 資訊處理中心網路連接至至少一票券供應商。 5. 如申請專利範圍第1項之電子化售票平台,其中該 票券列印機可將一二維條碼列印在票券上。 6. 如申請專利範圍第5項之電子化售票平台,其中該 二維條碼的形式為QR code。 18 200832264 V 7。 一種電子化售票方法,係使用一電子化售票平台進 行售票,該電子化售票平台包括一資訊處理中心、一使用 者終端裝置、一銷售點終端裝置與一票券列印裝置,其中 該資訊處理中心儲存有多家票券供應商所提供之訂購票券 時所需的訂票資訊,而該電子化售票方法包括下列步驟: (a) 購票者藉由該使用者終端裝置瀏覽儲存於該資訊處 理中心之該訂票資訊; (b) 使用者將一訂票要求傳送至該資訊處理中心; • (c)該資訊處理中心依據該訂票要求而產生一票務資 訊; (d) 購票者使用該銷售點終端裝置進行繳費; (e) 該使用者終端裝置將該票務資訊傳送至該票券列印 裝置; ⑴該票券列印裝置將該票務資訊列印在票券上。 8. 如申請專利範圍第7項之電子化售票方法,其中該 資訊處理中心.以網路連接至提供該票券的票券供應商,且 ⑩ 在(b)步驟與(c)步驟之間,更包括下列步驟: (bl)該資訊處理中心向該票券的供應商之伺服器查 詢座位,並依據查詢結果執行以下步驟: (b 1-1)若已無座位,資訊處理中心便傳遞一訊息給使 用者終端裝置,以告知購票者座位已售完; (b 1-2)若還有座位,該供應商的伺服器便核發一座位 資訊至該資訊處理中心; 而且,於(c)步驟所產生的票務資訊包括該座位資訊。 19 200832264 v 9.如申請專利範圍第7項之電子化 電子化售票平台更包括-訂票清單列印;;厂、中該 與(d)步驟之間,更包括下列步驟:衣置,且在(c)步驟 (cl)該資訊處理中心產生 該票務資訊相對應,且該印_===票訊息與 裝置㈣_訊處理中心傳送該印票訊息至該使用者終端 列使^者ί端裝置將該印票訊息傳送至該訂票清單 置’翁票清單列印裳置將該印票訊息列印::; ㈣講票者持該訂票清單至該鎖售點終端裝置; 而且,在w步驟與(e)步驟之間,更包括下列步驟: 藉由該銷售點終端裝置將該訂單清 ^ 行核對’若核對正確則進行(e)步驟與(f)步驟了 ^貝訊進 UK如申請專利範圍第7項之電子化售票方法, (句步驟與(e)步驟之間,更包括下列步驟: 八在 時於一段時間内未至該銷售點終端裝置取票 守,忒貝吼處理中心取消該票務資訊。 11.如申請專利範圍第8項之電子化售票方法,1中在 (句步驟與(e)步驟之間,更包括下列步驟: /、 (dl)备使用者於-段時間内未至銷售點終 = 取消該票務資訊並告知該票券供應 °勺伺服态.6亥票務資訊已被取消; (d2)該供應商的伺服器將已核發的該座位資訊改成 20 200832264 4 未核發的狀態。 12. 如申請專利範圍第8項之電子化售票方法,其中在 (d) 步驟與(e)步驟之間,更包括下列步驟: 當使用者於該銷售點終端裝置處繳費後,該銷售點終 端裝置傳送一已繳費訊息至該資訊處理中心,而該資訊處 理中心再將該已繳費訊息傳送至該票券供應商。 13. 如申請專利範圍第7項之電子化售票方法,其中在 (e) 步驟中,該票券列印裝置將該票務資訊以二維條碼的形 φ 式列印在該票券上。 14·如申請專利範圍第13項之電子化售票方法,其中 該二維條碼的形式為QR code。 21200832264 X. Patent application scope: 1. An electronic ticketing platform, comprising: an information processing center, which stores the booking information required for ordering tickets provided by a plurality of ticket suppliers; a user terminal device, The ticket purchaser can transmit a booking request to the information processing center by the user terminal device, and the information processing center returns a ticketing information to the user terminal device; a point-of-sale terminal device, and the user terminal Device communication connection, • The ticket purchaser can pay by the point-of-sale terminal device; and a ticket printing device, which is connected with the information processing center and can print the ticket purchased by the ticket purchaser. 2. The electronic ticketing platform of claim 1 further includes a ticket list printing device, the ticket list printing device being communicatively coupled to the user terminal device. 3. The electronic ticketing platform of claim 1, wherein the information processing center, the user terminal device, the point-of-sale terminal device, the ticket printing device, and the ticket order printing device are mutually Connected by regional network. 4. For example, the electronic ticketing platform of claim 1 of the patent scope, wherein the information processing center network is connected to at least one ticket supplier. 5. The electronic ticketing platform of claim 1, wherein the ticket printer can print a two-dimensional barcode on the ticket. 6. For example, the electronic ticketing platform of claim 5, wherein the two-dimensional barcode is in the form of QR code. 18 200832264 V 7. An electronic ticketing method for selling tickets by using an electronic ticketing platform comprising an information processing center, a user terminal device, a point-of-sale terminal device and a ticket printing device, wherein the information processing The center stores the booking information required for the ticket vouchers provided by the ticket vouchers, and the electronic ticketing method comprises the following steps: (a) the ticket keeper is browsed and stored by the user terminal device (b) the user sends a booking request to the information processing center; (c) the information processing center generates a ticketing information based on the booking request; (d) purchase of the ticket (e) the user terminal device transmits the ticket information to the ticket printing device; (1) the ticket printing device prints the ticket information on the ticket. 8. The electronic ticketing method of claim 7, wherein the information processing center is connected to the ticket supplier providing the ticket by the network, and 10 between steps (b) and (c) The method further includes the following steps: (bl) The information processing center queries the server of the ticket supplier for the seat and performs the following steps according to the query result: (b 1-1) If there is no seat, the information processing center transmits a message to the user terminal device to inform the ticket purchaser that the seat has been sold out; (b 1-2) if there is a seat, the supplier's server issues a seat information to the information processing center; c) The ticket information generated by the step includes the seat information. 19 200832264 v 9. The electronic electronic ticketing platform of Article 7 of the patent application scope further includes a - booking list printing; between the factory, the middle and the (d) step, the following steps are included: In (c) step (cl), the information processing center generates the ticket information corresponding to the ticket information, and the printing _=== ticket message and device (4) _ processing center transmits the ticket information to the user terminal column to enable ^ The end device transmits the stamp message to the order list, and the 'printer list prints the print ticket to print the stamp information::; (4) the teller holds the order list to the lock point terminal device; Between the steps w and (e), the method further includes the following steps: checking the order by the point-of-sale terminal device to perform the (e) step and the (f) step if the check is correct. Into the UK, as in the electronic ticketing method of the seventh application patent scope, (between the sentence step and the (e) step, the following steps are further included: 八, at some time, the terminal device is not taken at the point of sale for a period of time, 忒The Bessie Processing Center cancels the ticket information. 11. If you apply for the patent scope, item 8 The electronic ticket sales method, in 1 (between sentence step and (e) step, further includes the following steps: /, (dl) the user has not reached the point of sale in the period of time = cancel the ticket information and inform the Ticket service ° 伺服 servo status. 6 hai ticket information has been canceled; (d2) the supplier's server will change the seat information that has been issued to 20 200832264 4 unissued status. The electronic ticket sales method of the item, wherein between the steps (d) and (e), the method further comprises the following steps: after the user pays the fee at the point-of-sale terminal device, the point-of-sale terminal device transmits a paid message to The information processing center, and the information processing center transmits the paid message to the ticket supplier. 13. For the electronic ticket sales method of claim 7, wherein in the step (e), the ticket The printing device prints the ticket information on the ticket in the form of a two-dimensional barcode. 14. The electronic ticket sales method according to claim 13, wherein the two-dimensional barcode is in the form of a QR code.
TW96103586A 2007-01-31 2007-01-31 An electronic ticketing platform and an electronic ticketing method TW200832264A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI713802B (en) * 2017-11-20 2020-12-21 拓元股份有限公司 Deployment system for internet ticketing operations

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI713802B (en) * 2017-11-20 2020-12-21 拓元股份有限公司 Deployment system for internet ticketing operations

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