TWI652640B - Replacement system and method thereof - Google Patents

Abstract

A replacement system and method thereof for obtaining a second commodity to be exchanged while delivering a first commodity to be returned. After the consumer makes a replacement application by using the terminal device, the supplier server connects to the cargo management server to obtain a corresponding return code and pick-up code, and transmits the replacement notice to the terminal device. After the supplier delivers the second product to the physical storefront, the consumer can return the product from the first product to the physical storefront. The point-of-sale terminal device of the physical storefront obtains the return code corresponding to the first item, and when the point-of-sale terminal device displays the pick-up code corresponding to the return code, the physical storefront collects the first item corresponding to the return code, and provides the corresponding pick-up code Two goods.

Description

Exchange system and method thereof

The present invention relates to a replacement system and method thereof, and more particularly to a replacement system and method thereof for obtaining a product to be exchanged while returning to a convenience store.

When the consumer purchases the product and the size of the clothes is not suitable for replacement, it is usually necessary to send the product to the seller first. After the seller receives the returned product, the seller then sends the product to be replaced by the consumer. consumer.

With the increasing number of convenience stores, the way to use the convenience store to pick up the goods has been accepted for many years and accepted by the public. It is also very convenient for those who can't collect home delivery or mail items for office workers. Whether you want to pick up, return or exchange, you can go to the convenience store. When the consumer wants to exchange the goods, the seller's website can first apply for a replacement and obtain a set of return codes. Then go to the convenience store to print the relevant documents, and take the goods to be exchanged to the counter for return shipping. When the seller receives the returned goods, it will again send it to the convenience store designated by the consumer according to the goods that the consumer applies for replacement, and notify the consumer to pick up the goods at the convenience store.

However, for consumers, it is necessary to run a second convenience store and also need to spend more waiting time. Because the goods to be returned must be sent to the seller, the seller will send the goods to be replaced again. The process of one-to-one process may take four days to one week, which is inconvenient for consumers.

In one embodiment, the present invention provides a replacement system including a terminal device, a provider server, a cargo management server, and a physical storefront. The terminal device is configured to receive and transmit the exchange information corresponding to the first commodity and the second commodity and receive the replacement notification. The vendor server communication connection terminal device is configured to receive and transmit the exchange data and, after receiving the return code and the pickup code, generate and transmit the replacement notification. The cargo management server communicates with the supplier server, receives the exchange data from the supplier server, generates and transmits a return code corresponding to the first commodity and a pick-up code corresponding to the second commodity according to the exchange data, wherein the return code and The pickup code corresponds to each other. The physical storefront is the physical storefront corresponding to the exchange information. The physical storefront includes a point-of-sale terminal device, and the point-of-sale terminal device communicates with the cargo management server and receives the return code and the pickup code. The point-of-sale terminal device obtains the return code corresponding to the first item, and when the point-of-sale terminal device displays the pick-up code corresponding to the return code, the physical storefront collects the first item corresponding to the return code, and provides the second item corresponding to the pick-up code.

In addition, the present invention provides a replacement method, including: the terminal device receives and transmits the exchange data corresponding to the first commodity and the second commodity to the supplier server; and the supplier server receives and transmits the exchange data. To the goods management server; the goods management server generates a return code corresponding to the first item and a pick-up code corresponding to the second item according to the exchange data, and transmits the return code and the pick-up code to the sales in the supplier server and the physical storefront. The terminal device, wherein the return code and the pick-up code correspond to each other, and the physical storefront is the physical storefront corresponding to the exchange data; the supplier server generates the replacement notice with the return code after receiving the return code and the pick-up code. And transmitting the exchange notification to the terminal device; the point-of-sale terminal device obtains the return code corresponding to the first item; and when the point-of-sale code corresponding to the return code is displayed on the point-of-sale terminal device, the physical storefront collects the first item corresponding to the return code, And providing the second item corresponding to the pickup code.

Through the above-mentioned exchange system and exchange method, when the consumer receives the purchased product due to the size of the replacement, or wants to exchange the used consumables with new consumables, the replacement system can be used. After the consumer submits the replacement application, the supplier can prepare the second commodity to be exchanged for the consumer and send it to the physical store designated by the consumer, and then notify the consumer to carry the first commodity to be exchanged to the physical store. Send the first item to be returned, and obtain the second item at the same time. In this way, the consumer can complete the return and obtain the goods to be exchanged by simply running the physical storefront. Moreover, the consumer does not need to wait for the item to be sent to the supplier, and then the supplier sends it to the physical storefront to obtain the goods to be exchanged, which can save the consumer half the waiting time.

Please refer to FIG. 1. FIG. 1 is a schematic diagram of a refilling system according to a first embodiment of the present invention. The exchange system 100 of the present embodiment includes a terminal device, a supplier server 20, a goods management server 30, a physical storefront 40, and a logistics center 50. The terminal device can be a computer, a notebook, and various mobile devices (for example, a mobile phone, a tablet computer, etc.). In this embodiment, the mobile device 10 is taken as an example for description. The provider server 20 and the cargo management server 30 may be composed of one to a plurality of computers or a server module incorporated in the headquarters host. The physical storefront 40 includes a point-of-sale terminal (POS) 41, and the point-of-sale terminal device 41 has a bar code reader and a display screen. The physical storefront 40 refers to any physical store where the consumer can send the first item to be exchanged for return and obtain the second item to be exchanged. Here, the physical store may be a store having a physical storefront such as a supermarket or a store. The mobile device 10 is communicatively coupled to the provider server 20. The provider server 20 communicates with the cargo management server 30. The goods management server 30 communicates with the logistics center 50. The logistics center 50 is a proxy for the delivery system that can receive the delivery of goods and deliver the goods to the designated location, and does not refer to a single location.

When the consumer wants to exchange the goods, the mobile device 10 can be used to fill out the replacement application and transmit it to the supplier server 20 to request the supplier to exchange the goods. The mobile device 10 receives the input of the exchange data, which may include the first product to be returned and the second product to be exchanged, the physical store 40 information that the consumer specifies to return and pick up, and the consumption. Personal profile, etc. After receiving the replacement application including the replacement information, the supplier server 20 may first determine that there is a second item that can provide a consumer exchange and then perform a subsequent exchange process.

When the supplier server 20 confirms that there is a second item available for exchange by the consumer, the replacement item is then transferred to the goods management server 30. After receiving the exchange data, the goods management server 30 generates a return code corresponding to the first product and a pickup code corresponding to the second product according to the exchange data. It should be noted that the return code and the pickup code correspond to each other, that is, the two codes are bound to each other as a group, and one of the codes can be queried to the corresponding one, and the code corresponding to the two is not corresponding to each other. Duplicate code other than .

Next, the goods management server 30 transmits the return code and the pickup code to the supplier server 20, the point-of-sale terminal device 41, and the logistics center 50. After receiving the return code and the pickup code, the supplier server 20 may generate a replacement notification according to the replacement information, the return code, the pickup code, and a specified date interval, and transmit the replacement notification to the mobile device 10 . Here, the specified date interval is a date interval in which the returning and picking action can be performed by the consumer to the designated physical storefront 40 in advance, but the present invention is not limited thereto, and the designation may not include the designation in the exchange notification. The date range or pick-up code, but only the return code, for the consumer to go to the physical storefront 40 to deliver the first item with this return code.

When the consumer returns the first item to the physical storefront 40 in the specified date interval, the point-of-sale terminal device 41 first obtains the return code corresponding to the first item, and when the second item to be picked up has been delivered to the physical storefront, the point of sale The terminal device 41 displays the pickup code corresponding to the return code. At this time, the store clerk of the physical storefront 40 may collect the first commodity corresponding to the return code, and provide the second commodity corresponding to the pick-up code to the consumer.

In this way, when the consumer receives the purchased product due to the size of the replacement, or wants to exchange the used consumables with the new consumables, the replacement system 100 can be used. After the consumer submits the replacement application, the supplier can prepare the second commodity to be exchanged for the consumer and send it to the physical storefront 40 designated by the consumer through the logistics center 50, and the consumer can carry the first exchange to be exchanged. The goods are delivered to the physical storefront to deliver the first item to be returned, and the second item can be obtained at the same time. In this way, the consumer can complete the return and obtain the goods to be exchanged by simply running the physical storefront. Moreover, the consumer does not need to wait for the item to be returned to the supplier, and then the supplier sends it to the physical storefront to obtain the goods to be exchanged. Therefore, the replacement system of the embodiment can save the consumer a lot of waiting days.

In this embodiment, the second item that the consumer wants to exchange is stored in the warehousing of the supplier side. When the exchange application is established, the supplier prepares the second item and pastes the pickup code to the second item. The outer packaging of the goods is delivered to the logistics center 50. Here, the pickup code may be in the form of text or bar code, and the supplier may print the document with the exchange information (such as consumer data, physical storefront 40 data, etc.) and the pickup code attached to the outer packaging of the second product. And the delivery to the logistics center 50, so that the logistics center 50 can deliver the second product to the physical storefront 40 according to the replacement information corresponding to the second commodity.

In this embodiment, before the logistics center 50 receives the second commodity, the cargo management server 30 first transmits the pickup code and the exchange data corresponding to the second commodity to the logistics center 50, and the logistics center 50 can first The document is filed, so that when the second item is received, it can be confirmed that the item has been put into storage, and it is known to be correspondingly delivered to the physical storefront 40.

In addition, before the logistics center 50 receives the second commodity and wants to deliver the shipment, the estimated shipment data may be transmitted to the cargo management server 30 to facilitate the cargo management server 30 to grasp the logistics status of the article. The goods management server 30 can also transmit the estimated shipping data to the point-of-sale terminal device 41 of the physical storefront 40 when the estimated shipping data is received, so that the selling point terminal device 41 can record that the second product is delivered to the physical storefront. 40 hours. If there is a consumer who delivers the first item to be returned to the physical storefront 40, it can also inform the consumer when it can be handed over again to avoid the consumer going to run again.

In this embodiment, in order to prevent the second item from being sent to the physical storefront 40, but the consumer forgets to go to the exchange for more than the time limit, the second item is returned to the supplier, when the second item has been delivered to the physical storefront 40. The logistics center 50 transmits a delivery notification to the goods management server 30. The goods management server 30 transmits the delivery notice to the supplier server 20 upon receiving the delivery notification. The provider server 20 then transmits a arrival notification to the mobile device 10 upon receipt of the delivery notification. At this point, the consumer will know that the physical storefront 40 can be exchanged.

Before returning the product, the consumer can first obtain and display the information available to the point-of-sale terminal device 41 for obtaining the return code through the mobile device 10. The mobile device 10 can be communicatively coupled to the cargo management server 30. The consumer can execute the application with the mobile device 10, enter the return code in the application, and transmit the return code to the goods management server 30. Next, the mobile device 10 receives the exchange data corresponding to the return code transmitted by the goods management server 30, and the application can generate the return barcode according to the return code and the exchange data, and display it on the display screen of the mobile device 10. In this way, when the consumer delivers the first item to be returned, the customer can present the return barcode at the same time as the first item to the clerk, and the clerk reads the result using the barcode reader of the point-of-sale terminal device 41. Return the barcode to get the return code. Then, the return order printed with the return barcode is printed on the first commodity by the point-of-sale terminal device 41 to complete the returning step, and then the subsequent replacement step is performed.

In other embodiments, after entering the return code in the application and transmitting the return code to the goods management server 30, the goods management server 30 can generate the return barcode according to the return barcode and the exchange data, and return the return barcode to the Mobile device 10. The mobile device 10 only receives and displays the return barcode from the cargo management server 30 and corresponding to the return code, without performing data conversion and processing.

In this embodiment, the consumer can also receive and print a return order with the return barcode and the like obtained by the terminal device (such as the mobile device 10 or the computer described above) from the terminal device by using the printer at home, and directly Paste on the first item, and then return to the physical storefront 40, and the point-of-sale terminal device 41 reads the return barcode of the return order attached to the first item to obtain the return code.

In the present embodiment, the multimedia machine 42 is further included in the physical storefront 40 to communicate with the cargo management server 30. When the mobile device 10 without the executable application can obtain and display the return barcode, the multimedia machine 42 can also be used to print the return slip with the return barcode, so that the point-of-sale terminal device 41 can read the return code. When the consumer enters the return code to the multimedia machine 42, the multimedia machine 42 transmits the return code to the goods management server 30 after receiving the return code. After the multimedia machine 42 receives the replacement information corresponding to the return code, the return order with the return barcode is generated and printed according to the return code and the exchange data to be pasted on the first product. In this manner, the point-of-sale terminal device 41 reads the return order through the barcode reader to obtain the return code.

In some implementations, after the multimedia machine 42 transmits the return code to the goods management server 30, the return bar code can be generated by the goods management server 30 directly according to the return code and the exchange data, and transmitted to the multimedia machine 42. The multimedia machine 42 receives the return barcode from the goods management server 30 and corresponding to the return code, and prints the return order with the return barcode. Here, the multimedia machine 42 only receives and prints the return barcode from the goods management server 30 and corresponding to the return code, without performing data conversion and processing.

Next, please refer to FIG. 1 and FIG. 2 at the same time. FIG. 2 is a flow chart of the exchange method executed by the exchange system of the first embodiment. When the consumer wants to exchange the goods, the terminal device can receive and transmit the exchange data corresponding to the first commodity and the second commodity to the supplier server 20 (step S10). Here, the terminal device is the mobile device 10, and the consumer inputs the exchange request by using the mobile device 10, and submits it to the supplier server 20 for review and confirmation whether there is a second item available for the consumer to exchange.

When the supplier confirms that the second item is available for exchange by the consumer, the supplier server 20 transmits the exchange item to the goods management server 30 (step S11). After receiving the exchange information, the goods management server 30 generates a return code corresponding to the first commodity and a pickup code corresponding to the second commodity according to the exchange data, and transmits the return code and the pickup code to the supplier server 20 and the entity. The point-of-sale terminal device 41 in the storefront 40 (step S12). The return code and the pick-up code are mutually corresponding and unique values, and the physical storefront 40 is the physical storefront 40 corresponding to the exchange information. In some embodiments, the goods management server 30 can also transmit the return code, pick-up code, exchange information, and the like to the logistics center 50 in synchronization.

Next, after receiving the return code and the pickup code, the supplier server 20 generates a replacement notification with the return code, and transmits the exchange notification to the terminal device (ie, the mobile device 10) (step S13). In this replacement notice, in addition to the return code, the pick-up code and the specified date range may also be included. The specified date interval is a date range for the return and pickup actions that the consumer can go to the designated physical storefront 40 as previously estimated, so that the consumer can first know when the replacement can be completed.

Subsequently, the consumer can exchange the first item to the physical storefront 40 within the specified date range. When the consumer returns to the physical store 40, the point-of-sale terminal device 41 acquires the return code corresponding to the first item (step S14). If the second item has been delivered to the physical storefront 40, the pick-up code corresponding to the return code is displayed on the display screen of the point-of-sale terminal device 41. When the point-of-sale device 41 displays the pick-up code corresponding to the return code, the physical storefront 40 collects the first item corresponding to the return code and provides the second item corresponding to the pick-up code (step S15). In this way, the second item to be exchanged is also obtained while the first item to be returned is delivered. In some embodiments, the exchange system and method can also be applied to the recycling exchange or purchase of consumable supplies. For example, when the supplier proposes to purchase a new consumer consumable (second merchandise) at a preferential price based on the used consumable consumables (the first merchandise), the consumer can use the replacement system 100 and the method to deliver the already Used consumables and new consumables.

Please refer to FIG. 2 and FIG. 3 at the same time. FIG. 3 is a flow chart showing the second commodity delivery and utilization mobile device displaying the pickup barcode in the exchange method of the embodiment. The second merchandise distribution process may be performed before, at the same time as or after step S13, and is described here after step S13. When step S13 is performed, the logistics center 50 receives the return code, the pickup code, and the exchange information from the goods management server 30 (step S21). Here, before the logistics center 50 receives the second commodity, the cargo management server 30 first transmits the pickup code and the exchange data corresponding to the second commodity to the logistics center 50, and the logistics center 50 can first file the file. In order to confirm that the product has been put into storage, it is known that the product is to be delivered to the physical storefront 40. The logistics center 50 receives the second commodity (step S22). When the supplier receives the return code and the pick-up code, the pick-up code can be printed in bar code or text form and posted on the second product package to the logistics center 50. After receiving the second item, the logistics center 50 transmits an estimated shipment data to the goods management server 30 (step S23), so that the goods management server 30 can understand the logistics status of the second item, and is expected to be delivered to the physical storefront 40. time. Subsequently, the logistics center 50 delivers the second item to the physical storefront 40 in accordance with the exchange item corresponding to the second item (step S24). After the second item has been delivered to the physical storefront 40, the logistics center 50 transmits a delivery notification to the goods management server 30 (step S25), and the goods management server 30 transmits a delivery notice to the supplier server 20 after receiving the delivery notification (step S26). And the provider server 20 transmits the arrival notification to the terminal device (i.e., the mobile device 10) upon receiving the delivery notification (step S27).

In this embodiment, when the consumer receives the notification of the goods, the user can go to the physical store 40 to exchange the goods. At or before the replacement of the physical store 40, the mobile device 10 may first obtain the return barcode that is easy for the point-of-sale terminal device 41 to read and corresponds to the return code, and the steps thereof will be described in detail below. The consumer executes the application using the mobile device 10 (step S28), inputs the return code to the application and transmits it to the goods management server 30 (step S29). The goods management server 30 will find the replacement information corresponding to the return code and transmit it to the mobile device 10. The mobile device 10 receives the exchange data corresponding to the return code, and the application generates a return barcode according to the return code and the exchange data (step S30). Finally, the return bar code is displayed by the mobile device (step S31), and the point-of-sale terminal device 41 can read the return bar code using the bar code reader to obtain the return code. Subsequently, it is returned to step S14. Thus, the consumer can use the mobile device 10 to provide a bar code type return code to the point of sale terminal device 41 to obtain a return code without printing the material. It is more convenient for consumers.

In some implementations, after step S29, the goods management server 30 transmits the return barcode generated by the corresponding return code and the exchange data to the mobile device 10 to omit the steps that the mobile device 10 needs to re-convert and generate. Therefore, in some implementations, after step S29, a step 30' (not shown) is received: the mobile device 10 receives and displays the return bar code from the cargo management server 30. Then, it proceeds to step S14.

In the present embodiment, if the consumer displays the return barcode for the mobile terminal device 41 to read the data by the mobile device 10, after the step S14, the pick-up code corresponding to the return code is displayed at the point-of-sale terminal device 41. At the time of the code, the point-of-sale terminal device 41 can print out the return order with the return barcode and the exchange data, and paste it on the first product, so that the subsequent logistics center 50 can have a basis and identification when returning the goods.

In addition, in some embodiments, the consumer can also receive and print a return order with the return barcode and the like obtained by the terminal device (such as the mobile device 10 or the computer described above) from the terminal device by using the printer at home. And directly pasted on the first item, and then returned to the physical storefront 40, and the point-of-sale terminal device 41 reads the return barcode of the return order attached to the first item to obtain the return code.

Please refer to FIG. 4, FIG. 5 and FIG. 6 , FIG. 4 is a schematic diagram of a replacement system according to a second embodiment of the present invention, and FIG. 5 is a replacement method executed by using the replacement system of the second embodiment. Flow chart. FIG. 6 is a flow chart of the second commodity delivery and the use of the multimedia machine to obtain the return receipt in the exchange method of the embodiment. The system architecture and method steps in this embodiment are the same as those in the first embodiment. In this embodiment, the second commodity warehouse of the supplier is stored in the logistics center 60. Therefore, when the supplier wants to deliver the second commodity to the physical storefront 40, it is not necessary to use the second embodiment as in the first embodiment. The goods are delivered to the logistics center, and the logistics center 60 can be directly notified to deliver the second item to save more logistics time.

The logistics center 60 in this embodiment communicates with the provider server 20 and the goods management server 30, and receives the pickup code, exchange information, and shipment of the second product from the supplier server 20 at the logistics center 60. At the time of notification, the logistics center 60 will deliver the second item to the physical storefront 40 corresponding to the exchange item. The logistics center 60 transmits the estimated shipping data to the supplier server 20 and the goods management server 30 before the second item is delivered, and when the second item has been delivered to the physical storefront 40, the logistics center 60 transmits a delivery notification to the supplier servo. 20. The provider server 20 transmits a arrival notification to the terminal device upon receiving the delivery notification.

In this embodiment, when the consumer wants to return the first product to the physical storefront 40, the general mobile device 10 as described in the first embodiment can display the return barcode and print the return barcode with the return barcode at home. The return order is printed by the multimedia machine 42 either alone or to the physical storefront 40. As described in the first embodiment, the multimedia machine 42 is also included in the physical storefront 40 to communicate with the cargo management server 30. When the consumer does not have the mobile device executable executable 10 to obtain and display the return barcode, the multimedia machine 42 can be used to print the return slip with the return barcode and pasted on the first commodity for the point of sale terminal device 41. The brush reads the return code. When the consumer enters the return code to the multimedia machine 42, the multimedia machine 42 transmits the return code to the goods management server 30 after receiving the return code. After the multimedia machine 42 receives the replacement information corresponding to the return code, the return order with the return barcode is generated and printed according to the return code and the exchange data, and then pasted on the first product. In this manner, the point-of-sale terminal device 41 reads the return order through the barcode reader to obtain the return code.

In some implementations, after the multimedia machine 42 transmits the return code to the goods management server 30, the return bar code can be generated by the goods management server 30 directly according to the return code and the exchange data, and transmitted to the multimedia machine 42. The multimedia machine 42 receives the return barcode from the goods management server 30 and corresponding to the return code, and prints the return order with the return barcode. Here, the multimedia machine 42 only receives and prints the return barcode from the goods management server 30 and corresponding to the return code, without performing data conversion and processing.

In the method flow, since the second commodity is stored in the logistics center 60, the supplier does not need to separately deliver the second commodity to the logistics center. After the step S13, the logistics center 60 receives the second commodity from the supplier server 20. The replacement information and the shipping notification (step S21a) are followed by the step S22a: the logistics center transmits an estimated shipping data to the supplier server 20 and the goods management server 30. Then, the logistics center distributes the second product to the physical storefront 40 corresponding to the replacement item according to the exchange information corresponding to the second commodity (step S23a). When the second item has been delivered to the physical storefront, the logistics center 60 transmits a delivery notification to the provider server 20 (step S24a). The provider server 20 transmits the arrival notification to the terminal device upon receiving the delivery notification (step S25a). When the consumer receives the notification of the goods, they can go to the physical store 40 to exchange the goods. When the goods are exchanged to the physical store 40, the multimedia machine 42 installed in the physical store 40 can be used to obtain the return order with the return barcode. That is, after the step S25a, the consumer inputs the return code to the multimedia device 42 of the physical storefront 40 (step S26a), and then the multimedia machine 42 transmits the return code to the goods management server 30 and receives the exchange data corresponding to the return code (step S27a). ). Subsequently, the multimedia machine 42 generates and prints a return order having the return barcode based on the return code and the exchange data (step S28a), and then proceeds to step S14. Therefore, if the mobile device 10 of the consumer cannot execute the application or display the return barcode, the consumer can also use the multimedia device 42 in the physical store 40 to print the return slip with the return barcode and paste it on the first commodity. Subsequently, the point-of-sale terminal device 41 is supplied to the point-of-sale terminal device 41 to read the return code.

In some implementations, after step S26a, the multimedia machine 42 transmits the return code to the goods management server 30 and receives the return barcode corresponding to the return code (step S27b, not shown), and the multimedia machine 42 prints the return barcode. The return order (step S28b, unillustrated) is followed by step S14. Thereby, the step of re-converting and processing the data by the multimedia device 42 is omitted.

While the present invention has been described above in the foregoing embodiments, it is not intended to limit the invention, and the invention may be modified and modified without departing from the spirit and scope of the invention. The scope of patent protection shall be subject to the definition of the scope of the patent application attached to this specification.

100‧‧‧Exchange System

10‧‧‧Mobile devices

20‧‧‧Supplier Server

30‧‧‧Goods Management Server

40‧‧‧ physical storefront

41‧‧‧Point of sale terminal equipment

42‧‧‧Multimedia machine

50, 60‧‧‧ Logistics Center

S11‧‧‧Supplier server transmits exchange data to the cargo management server

The S12‧‧‧ goods management server generates a return code corresponding to the first product and a pick-up code corresponding to the second product according to the exchange data, and transmits the return code and the pick-up code to the point-of-sale terminal in the supplier server and the physical storefront Device

After receiving the return code and the pick-up code, the supplier server of S13‧‧‧ generates a replacement notice with the return code and transmits the exchange notice to the terminal device.

S14‧‧‧The point-of-sale terminal device obtains the return code corresponding to the first item

S15‧‧‧ When the point-of-sale code corresponding to the return code is displayed at the point-of-sale terminal device, the physical storefront collects the first item corresponding to the return code, and provides the second item corresponding to the pick-up code

S21‧‧‧ Logistics Center receives return code, pick-up code and exchange information from the goods management server

S22‧‧‧ Logistics Center receives second commodity

S23‧‧‧ Logistics Center transmits an estimated shipment data to the cargo management server

S24‧‧‧ Logistics Center delivers the second item to the physical store based on the exchange data corresponding to the second item

S25‧‧‧After the second item has been delivered to the physical storefront, the logistics center sends a delivery notice to the goods management server.

S26‧‧‧The goods management server sends a delivery notice to the supplier server after receiving the delivery notice

S27‧‧‧The supplier server transmits the arrival notification to the terminal device after receiving the delivery notification

S28‧‧‧Mobile device execution application

S29‧‧ Enter the return code in the application and transfer it to the goods management server

The S30‧‧‧ mobile device receives the exchange data corresponding to the return code, and the application generates the return barcode according to the return code and the exchange data.

S31‧‧‧ mobile device display return barcode

S21a‧‧‧ Logistics Center receives exchange materials, pick-up codes and shipping notices from the supplier's server for the second item

S22a‧‧‧ Logistics Center transmits an estimated shipment data to the cargo management server

S23a‧‧‧ Logistics Center delivers the second item to the physical store based on the replacement information corresponding to the second item

S24a‧‧‧After the second item has been delivered to the physical storefront, the logistics center sends a delivery notice to the supplier server.

S25a‧‧‧The supplier server transmits the arrival notification to the terminal device after receiving the delivery notice

S26a‧‧‧ Enter the return code in the multimedia machine of the physical storefront

S27a‧‧‧Multimedia machine transmits the return code to the goods management server and receives the replacement information corresponding to the return code

S28a‧‧‧Multimedia machine generates and prints return order with return barcode based on return code and exchange data

[Fig. 1] is a schematic view showing a refueling system according to a first embodiment of the present invention; [Fig. 2] is a flow chart showing a replacement method executed by using the refueling system of the first embodiment; [Fig. 3] A flowchart of displaying a pickup barcode by a second commodity distribution and utilization mobile device in the exchange method of the first embodiment of the present invention; [Fig. 4] is a schematic diagram of a replacement system of the second embodiment of the present invention; [Fig. 5] A flowchart of a replacement method executed by the refueling system of the second embodiment; [Fig. 6] is a flow chart showing the second commodity delivery and utilization mobile device displaying the pickup barcode in the exchange method of the second embodiment of the present invention.

Claims (25)

A replacement system includes: a terminal device for receiving and transmitting a replacement product corresponding to a first commodity and a second commodity and receiving a replacement notification; a supplier server communicatively connecting the terminal device, Receiving and transmitting the exchange data and receiving a return code and a pickup code to generate and transmit the replacement notification; a cargo management server communicatively connecting to the supplier server and receiving the supply from the supply The replacement information of the merchant server generates and transmits the return code corresponding to the first commodity and the pickup code corresponding to the second commodity according to the exchange data, wherein the return code and the pickup code correspond to each other And a physical storefront, wherein the physical storefront is the physical storefront corresponding to the exchange material, the physical storefront includes a point-of-sale terminal device, the point-of-sale terminal device communicatively connects to the cargo management server and receives the return code and The pickup code, when the point-of-sale terminal device obtains the return code corresponding to the first item, and the point-of-sale terminal device displays the corresponding return code When the pickup code store the recovery of the entity to be returned after the article code of the first and the second pickup should provide the article code. The replacement system of claim 1, further comprising a logistics center, the logistics center communicatively connecting to the cargo management server and receiving the return code, the pickup code and the replacement information, and receiving the second commodity And then distributing the second product to the physical storefront according to the replacement information corresponding to the second commodity. The replacement system of claim 2, wherein an estimated shipment data is sent to the goods management server before the second center is delivered by the logistics center, and the second item has been sent When the physical storefront is reached, the logistics center transmits a delivery notification to the cargo management server, and the cargo management server transmits the delivery notification to the supplier server. The rerouting system of claim 1, further comprising a logistics center, wherein the logistics center is communicatively coupled to the provider server, and the picking code corresponding to the second merchandise from the supplier server is received at the logistics center, The replacement information and the shipping notification, the logistics center delivers the second product to the physical storefront corresponding to the replacement information. The replacement system of claim 4, wherein the logistics center is communicatively coupled to the cargo management server, and transmits an estimated shipment data to the cargo management server and the supplier servo before the logistics center distributes the second commodity And when the second item has been delivered to the physical storefront, the logistics center transmits a delivery notification to the supplier server. The replacement system of claim 3 or 5, wherein the supplier server transmits a arrival notification to the terminal device upon receiving the delivery notification. The replacement system of claim 1, wherein the physical storefront further comprises a multimedia machine communication connection to the goods management server, and after receiving the return code, the multimedia machine transmits the return code to the goods management server, After receiving the replacement information corresponding to the return code, the multimedia machine generates and prints a return order having a return barcode according to the return code and the exchange data. The replacement system of claim 1, wherein the physical storefront further comprises a multimedia machine communicatively connecting the cargo management server, the multimedia machine transmitting the return code to the cargo management server after receiving the return code, and Receiving a return barcode from the goods management server and corresponding to one of the return codes, printing a return order having the return barcode. The replacement system of claim 1, wherein the terminal device is a mobile device, the mobile device is communicatively coupled to the cargo management server, the mobile device is configured to execute an application, and the return is input in the application The code transmits the return code to the goods management server, and after the mobile device receives the replacement information corresponding to the return code, generates and displays a return barcode according to the return code and the replacement information. The exchange system of claim 1, wherein the terminal device is a mobile device, the mobile device is communicatively coupled to the cargo management server, the mobile device is configured to execute an application, and after the application receives the return code And transmitting the return code to the goods management server, and receiving and displaying a return barcode from the goods management server and corresponding to one of the return codes. The replacement system of claim 9 or 10, wherein the point-of-sale terminal device prints a return order having the return barcode after reading the return barcode displayed by the mobile device. The replacement system of claim 9 or 10, further comprising a printer, communicably connected to the terminal device, the printer receiving and printing a return order having the return barcode. A method for exchange, comprising: receiving, by a terminal device, a replacement item corresponding to a first item and a second item to a supplier server; the supplier server transmitting the exchange item to a goods management servo The goods management server generates a return code corresponding to one of the first goods and a pickup code corresponding to one of the second items according to the exchange data, and transmits the return code and the pick-up code to the a vendor server and a point-of-sale terminal device in a physical storefront, wherein the return code and the pick-up code correspond to each other, and the physical storefront is the physical storefront corresponding to the exchange material; the supplier server After receiving the return code and the pick-up code, generating a replacement notice having the return code, and transmitting the replacement notice to the terminal device; the point-of-sale terminal device obtains the return code corresponding to the first item; And when the pick-up code corresponding to the return code is displayed at the point-of-sale terminal device, the physical storefront recovers the first item corresponding to the return code and provides the second item corresponding to the pick-up code. The replacement method of claim 13, wherein before the step of reading, by the point-of-sale device, the return code corresponding to the first item, the method further comprises: receiving, by the logistics center, the return code from the goods management server And the goods receipt code and the replacement item, and after receiving the second item, and distributing the second item to the physical storefront according to the replacement item corresponding to the second item. The method of claim 14, wherein before the step of distributing the second item to the physical storefront, the logistics center further comprises: the logistics center transmitting an estimated shipment data to the goods management server. The method of claim 14, wherein the step of delivering the second item to the physical storefront further comprises: the logistics center transmitting a delivery notification to the goods management server; the goods management server is Transmitting the delivery notification to the vendor server after receiving the delivery notification; The supplier server transmits a delivery notification to the terminal device upon receiving the delivery notification. The replacement method of claim 13, wherein before the step of reading, by the point-of-sale device, the return code corresponding to the first item, the method further comprises: receiving, at a logistics center, the corresponding server from the supplier When the replacement item of the commodity, the pickup code, and a shipping notification, the logistics center distributes the second commodity to the entity corresponding to the replacement material according to the replacement information corresponding to the second commodity Storefront. The method of claim 17, wherein before the step of distributing the second item to the physical storefront, the logistics center further comprises: the logistics center transmitting an estimated shipping data to the supplier server and the goods Manage the server. The replacement method of claim 17, wherein after the step of distributing the second item to the physical storefront, the method further comprises: the logistics center transmitting a delivery notification to the supplier server; and the supplier server After receiving the delivery notification, a delivery notification is transmitted to the terminal device. The replacement method of claim 13, wherein before the step of obtaining, by the point-of-sale device, the return code corresponding to the first item, the method further comprises: inputting the return code to the multimedia machine of the physical storefront; the multimedia The machine transmits the return code to the goods management server and receives the replacement information corresponding to the return code; and the multimedia machine generates and prints a return order having a return barcode according to the return code and the exchange data. The replacement method of claim 13, wherein before the step of obtaining, by the point-of-sale device, the return code corresponding to the first item, the method further comprises: inputting the return code to the multimedia machine of the physical storefront; the multimedia The machine transmits the return code to the goods management server and receives a return barcode corresponding to one of the return codes; and the multimedia machine prints a return order with the return barcode. The replacement method of claim 13, wherein the terminal device is a mobile device, and before the step of obtaining the return code corresponding to the first product, the mobile terminal device further comprises: the mobile device executing an application Entering the return code in the application and transmitting the return code to the goods management server; the mobile device receives the exchange data corresponding to the return code, and the application generates a return barcode according to the return code and the exchange data And the mobile device displays the return barcode. The replacement method of claim 13, wherein the terminal device is a mobile device, and before the step of obtaining the return code corresponding to the first product, the mobile terminal device further comprises: the mobile device executing an application Entering the return code in the application and transmitting it to the goods management server; and the mobile device receives and displays a return barcode from the one of the goods management servers. The replacement method according to claim 22 or 23, wherein after the step of obtaining the return code corresponding to the first item at the point of sale terminal device, the method further includes the terminal at the point of sale When the device displays the pickup code corresponding to the return code, the point-of-sale terminal device prints a return order having the return barcode. The replacement method of claim 22 or 23, wherein after the mobile device displays the return barcode, the method further comprises: printing, by using a printer, a return slip having the return barcode.