KR102398338B1 - User Experience Based Medium-Small Enterprise Portal Service System - Google Patents

Abstract

The present invention provides a user experience (UX) to general consumers or employees of related companies through technology disclosure and technology sharing, and based on this, site activation is achieved by securing visitors, as well as e-commerce and technology on the site. It is to provide a UX-based portal service system for small and medium-sized businesses that can exchange information and technology convergence. A plurality of member company web servers that provide product information or technical information to a server and the member company web server are connected to the portal web server through the Internet to use product information or technical information of the portal web server, or the member company web server through the portal web server A plurality of user terminals accessing a server and using product information or technical information of the member company web server, wherein the portal web server includes a classification system for classifying product information and technical information according to a classification system; It is characterized in that it comprises a database for storing information and technical information, and a search engine for retrieving product information or technical information according to the classification system of the classification system.

Description

UX-based SME portal service system {User Experience Based Medium-Small Enterprise Portal Service System}

The present invention relates to a SME portal service system, and more particularly, to a UX (User Experience)-based SME portal service system capable of technology information exchange, product and technology trade, investment attraction, technology convergence, etc. using the Internet.

Portal means 'gateway' in the dictionary, and a portal site refers to a site that netizens connect to first when they access the Internet, like a door that must be passed when entering a house.

These Internet portal sites provide services that users can use regularly, such as information retrieval services and communities, to secure regular visitors and lead to Internet business.

Therefore, Internet portal sites are making efforts to secure the number of visitors by integrating and providing general information or providing information in a specific field, and recently, in Korea Patent Publication No. 2000-0024256 (Patent Document 1), As such, Internet portal sites with the functions of an Internet shopping mall and a portal site are emerging.

In addition, although Internet portal sites for small and medium-sized enterprises are being created for policy considerations, these Internet portal sites simply introduce products of small and medium-sized enterprises (SMEs), and thus do not attract the attention of the small and medium-sized enterprises or consumers.

In addition, it is possible to promote technological convergence in an advanced form by sharing and sharing technical information possessed by each SME as well as introducing products and trading products of SMEs, and furthermore, it is possible to activate the commercialization of the technologies possessed by SMEs. There is an urgent need to develop a portal service system.

Patent Document 1: Korean Patent Publication No. 2000-0024256

The present invention is to solve the conventional problems as described above, and provides a user experience (UX) to general consumers or related company workers through technology disclosure and technology sharing, and based on this, a site through securing visitors It is to provide a UX-based SME portal service system that not only activates but also enables e-commerce, technology information exchange and technology convergence, and technology commercialization on the site.

The UX-based SME portal service system according to the present invention includes a portal web server that provides a portal service for product information or technical information, and is connected to the portal web server through the Internet to provide product information or technical information to the portal web server. a plurality of member company web servers providing A plurality of user terminals using product information or technical information of the server, wherein the portal web server includes a classification system for classifying product information and technical information according to a classification system, and member information, product information and technical information It is characterized in that it comprises a database and a search engine for searching product information or technical information according to the classification system of the classification system.

In addition, in the UX-based SME portal service system according to the present invention, the classification system integrates product information and technical information and classifies it into a large classification, a medium classification, a small classification, and a subcategory, but the large classification is classified according to the product category, and the middle classification, The sub-classification and sub-classification are characterized by classification based on user needs.

In addition, in the UX-based SME portal service system according to the present invention, the member information includes information of members registered as experts according to the classification system of the classification system, and the technology or product desired by the user is added to the classification system of the classification system. If the search is not performed according to the above, an expert related to the technology or product desired by the user is selected from among the member information registered as the expert, and information of the selected expert is provided to the user.

In addition, in the UX-based small and medium-sized business portal service system according to the present invention, the selection of an expert related to the technology or product desired by the user starts with the sub-classification, which is the stage with the narrowest search range among the classification system of the classification system, to the technology or product desired by the user. It is characterized by selecting experts related to

In addition, in the UX-based SME portal service system according to the present invention, the technical information includes information on technology transaction conditions or investment attraction conditions, and the member information includes information of technology consumers who wish to purchase or invest in technology. and, the search engine selects a technology to be traded or invested in according to the classification system of the classification system, and provides technical information including the technology transaction condition or investment attraction condition of the technology to the technology consumer. characterized.

In addition, in the UX-based SME portal service system according to the present invention, among the technical information, the technical information provided from the member company web server to the portal web server is technical information developed using the technical information provided from the portal web server. characterized.

According to the present invention, products and technologies are classified according to the user's needs and the commercialization process of the products, and the user's Satisfaction level increases, and the number of visitors increases accordingly, which can lead to activation of websites that provide portal services.

In addition, the user can not only utilize the technology provided in the portal service system, but also provide the technology developed using the user's own technology or the technology provided in the portal service system back to the portal service system, so that the The exchange of technical information and technology convergence can be actively carried out.

In addition, technology transactions and investment attraction for technologies possessed by SMEs are made within the portal service system, thereby activating the commercialization of technologies possessed by SMEs.

In addition, by providing expert assistance for products or technologies that are not searched in the portal service system, it is possible to improve the product and technology development capabilities of small and medium-sized enterprises (SMEs).

1 is a schematic conceptual diagram of a UX-based SME portal service system (hereinafter referred to as "portal service system") according to an embodiment of the present invention.
2 is a block diagram of a portal service system according to an embodiment of the present invention;
3 is a view for explaining a classification system of a portal service system according to an embodiment of the present invention.
4 is a view showing an example of a user experience by utilizing technology according to an embodiment of the present invention.
5 is a flowchart of an expert selection procedure that meets user needs according to an embodiment of the present invention.

Hereinafter, a specific embodiment of the UX-based SME portal service system of the present invention will be described in detail with reference to FIGS. 1 to 5 .

1 is a schematic conceptual diagram of a portal service system according to an embodiment of the present invention, FIG. 2 is a block diagram of a portal service system according to an embodiment of the present invention, and FIG. 3 is a portal service system according to an embodiment of the present invention It is a view for explaining the classification system of , FIG. 4 is a view showing an example of a user experience by using technology according to an embodiment of the present invention, and FIG. 5 is an expert who meets the user's needs according to an embodiment of the present invention This is a flowchart of the selection process.

First, as shown in FIG. 1 , the portal service system includes a portal web server 100 providing a portal service, and a plurality of user terminals 200 connected to the portal web server 100 through the Internet 400 . and a plurality of member company web servers 300 .

In the user terminal 200, a user accesses the portal web server 100 through the Internet 400 to use the technical information of the portal web server 100 and a plurality of member company web servers 300, or use articles. There are no special restrictions as long as it is a device for purchasing a device that can connect to the Internet (eg, computer, smartphone, etc.).

The member company web server 300 is connected to the portal web server 100, establishes a cooperative relationship with the portal web server 100, and provides specific technical information or product information according to the determined cooperative relationship to the portal. It may be provided to the web server 100 or a user may obtain specific technical information or product information by accessing the member company web server 300 through the portal web server 100 .

The user terminal 200 and the member company web server 300 are not necessarily physically separated due to functional division.

That is, when a member company contracted to provide specific technical information or product information to the portal web server 100 provides specific technical information or product information possessed through its own web server, the member company web server 300 ), but in the case of acquiring specific technical information or product information by accessing the web server 300 of another member company through the portal web server 100 or the portal web server 100, the user terminal 200 will function as

Of course, the member company web server 300 can function as the user terminal 200, and the user terminal 200 can function as the member company web server 300, but it is not necessary to have both functions. .

Next, as shown in FIG. 2 , the portal web server 100 includes a classification system 110 , a database 120 , and a search engine 130 .

The classification system 110, as shown in FIG. 3, converts the input technical information and product information into a product commercialization process (that is, stages such as planning, development, production, distribution and publicity, sales, etc.) and user needs In an integrated and systematic classification according to (needs), the classified information is stored in the database 120 , while the user can search according to the classification system of the classification system 110 through the search engine 130 .

The classification system of the classification system 110 largely categorizes the input technical information and product information according to product categories, and whether the user's needs for each product, that is, the user wants to develop the product, Intermediate classification is made according to the purpose of production, distribution or promotion, purchase by e-commerce, investment in technology or technology transaction, etc. It is further subdivided into sub-classification, sub-classification, and sub-classification.

This is different from the existing e-commerce shopping malls that simply classify only sold products by type, or provide technical information on sites that provide technical information by technology field.

That is, the existing shopping malls and technology information providing sites simply classify products or technologies according to the formal framework, but the classification system of the portal service system according to the present invention thoroughly analyzes the user's needs and gradually narrows the user's needs. Because technical information and product information are classified by going through the process, the user can very easily and integratedly acquire information about the technology and product that he or she wants within one portal site. Therefore, these factors can help to activate the site by increasing the number of visitors to the portal site.

Next, the database 120 includes a member information DB 121 , a product information DB 122 , and a technical information DB 121 , and the information classified by the classification system 110 is the member information again. It is stored in the member information DB 121, the product information DB 122, and the technical information DB 121 according to whether the information is information, product information, and technical information, respectively.

The member information DB 121 obtains and stores detailed information required for each member according to whether the member is a consumer, a manufacturer, a seller, an academic organization, or a related association. That is, the required detailed information varies depending on who the member is. If the member is a consumer or individual, the member's age, gender, occupation, purchase record, etc. may be important information, and if the member is a manufacturer, seller, academic organization or related In the case of a business operator or group or institution, such as an association, not only basic information about these companies or groups, but also data required for access from the portal web server 100 to the member company web server 300, such as the URL of a web server operated by the company or group collected and stored.

In addition, the member can be registered in the member information DB 121 as an expert, and the member information DB 121 classifies and manages member information registered as an expert according to the classification system of the classification system 110 . . Therefore, when the member provides his/her own information as an expert, it is preferable to select his/her field of expertise according to the classification system of the classification system 110 and provide it in detail.

In this case, the expert may be not only an individual, but also an organization such as a corporation or an institution. In addition, the expert means an expert with a broad concept including not only a technical/academic expert who specializes in a specific field, but also a person who is professionally engaged in any field, such as manufacturing, distribution, sales, and finance.

The product information DB 122 provides information on products that member companies want to sell on the portal site or on their site linked to the portal site (eg, price, product image, manufacturer, date of manufacture, manufacturer or seller). of URL, etc.) are collected and stored.

The technical information DB 121 relates to all thesis, know-how, patent technology, software (program), etc. necessary for each stage of the product commercialization process, that is, planning, development, production, distribution and publicity, sales, etc. Information on the technology to be provided for free or for a fee on the site or on your site linked to the portal site (for example, whether paid or free, price, type of technology, type of technology, investment attraction or technology transaction wish) It collects and stores data on whether or not the company or organization provides the technology, such as the URL.

Next, a method for a user to search for a necessary product or technology according to the classification system of the classification system 110 from the data stored in the database 120 through the search engine 130 and a method for utilizing the retrieved technology information. will be described with a specific example.

For example, if the user wants to develop 'toys for infants', referring to FIG. 3, the user first clicks 'toys, hobbies' in the large classification system, and then clicks 'development' in the middle classification, By clicking on 'product development-related service industry' in the sub-category and 'design' in the sub-category, the search is conducted gradually narrowing the scope according to the needs of the consumer. As a result of the search, when the technical information or product related to the technology is in the technical information DB 121 or the product information DB 122 of the portal web server 100, information on the technology on the portal web server 100 If product information is directly provided to the user and related technology or product information is in the member company web server 300, it is connected to the member company web server 300 or information about the member company web server 300 is not transmitted to the user. is provided to

Meanwhile, FIG. 4 shows an example of a case in which a program for designing a package is provided in the portal web server 100 according to a search result to a user who wants to develop or purchase a product package.

That is, the user selects the package type the user wants by using the program provided through technology sharing on the portal web server 100 on the web, and enters the size the user wants, and the user completes the development of the package he wants. Even the three-dimensional drawing of the package in the finished state can be confirmed in detail.

Therefore, the user directly checks the completed package by performing a three-dimensional simulation of the desired package in advance using the technology provided on the portal web server 100, and performs a package purchase procedure based on this, or initially It becomes possible to change the design of the planned package.

In this way, the user can freely utilize the technology provided on the portal web server 100 to obtain useful information, thereby enabling the Internet portal site to be activated naturally.

In addition, the user is not limited to just being a user of the technology provided by the portal web server 100 , but can also register the technology possessed by the user in the portal web server 100 on a paid or free condition, and the user The technology developed using the technology provided by the portal web server 100 is also registered in the portal web server 100 on a paid or free condition, so that the technology development and technology convergence possessed by small and medium-sized enterprises can occur naturally. do.

If the technology or product desired by the user is not searched according to the classification system of the classification system 110 (ie, the technology or product desired by the user is not managed by the portal web server 100), The search engine 130 selects the best expert suitable for the technology or product desired by the user according to the classification system of the classification system 110 from among the members registered as experts in the member information DB 121, and provides the user with While providing the information of the selected expert, the selected expert can be provided with the technology or product information desired by the user.

In this way, users can seek help from experts by being provided with expert information that meets their needs, and the selected experts can develop products or technologies that meet the needs of consumers by acquiring the technology or product information they want. be able to

Specifically, when the technology or product desired by the user is not searched according to the classification system of the classification system 110, the procedure for selecting an expert that meets the user's needs is as follows.

First, as shown in FIG. 5A , when the technology or product desired by the user is not searched according to the classification system of the classification system 110 , the search engine 130 is selected from the classification system of the classification system 110 . From the narrowest stage, it searches whether there is an expert that meets the user's needs.

That is, in the search and selection of experts, in the reverse order of the steps entered according to the classification system of the classification system 110 to search for a technology or product desired by the user, searching and selecting whether there is an expert meeting the user's needs desirable.

Specifically, as shown in FIG. 5A, first, it is searched for whether there is an expert who meets the user's needs from the sub-classification stage, which is the stage with the narrowest search range among the classification system of the classification system 110 (S11). ( Here, the reason that the scope of the sub-classification stage is the narrowest is that the sub-classification stage must satisfy all the search conditions of large classification, medium classification, small classification, and sub-classification.)

If there is an expert that meets the user's needs in the subdivision stage, information on the selected expert is provided to the user, while the selected expert is provided with the technology or product information desired by the user.

However, if there is no expert who meets the user's needs in the sub-categorization step, the search scope is expanded in the order of sub-classification, sub-classification, and middle classification to find out whether there is an expert who meets the user's needs (S12 ~ S14).

Of course, when an expert that meets the user's needs is found at each stage, the searched expert information is provided to the user, and the user's desired technology or product information is provided to the expert selected by the search, and the expert's search process is terminated. do.

In addition, in the classification system of the classification system 110 of the present invention, the large classification classifies technical information and product information according to product categories, whereas in the middle classification or lower classification, the user's needs are specifically reflected and classified. In the case of selecting an expert based on the criteria, it is undesirable in that the selection of an expert irrelevant to the user's needs can be made.

In addition, as described above, even when an expert search is performed by expanding the search range from the sub-classification step to sub-classification, sub-classification, and middle classification, if an expert meeting the user's needs is not found, as shown in FIG. 5b As shown, the search scope is set from the sub-classification stage with the narrowest search scope (that is, the range that satisfies the search conditions of medium classification, sub-classification, sub-classification, and sub-classification) in the order of sub-classification, sub-classification, and sub-classification stages with the large classification excluded from the search conditions. It is desirable to search for an expert that meets the user's needs while broadening the search range (S22 to S24).

That is, in that the expert search is for solving the user's needs for products or technologies that are not managed in the product information DB 122 and the technical information DB 121 of the database 120, Experts need to be taken into account that the user may be searched for in other product categories beyond the desired product category.

In this way, when the large category classified by product category is excluded from the search conditions, the search and selection of experts who are substantially close to the user's needs can be made by expanding the search scope to heterogeneous technical fields.

In addition, by using the classification system 110 and the search engine 130 of the present invention, it is possible to activate the attraction of technology transactions or investment in technology.

To this end, a member (technology provider) who wishes to attract technology transactions or investment in technology by registering the technology possessed by the portal web server 100, registers information on the technology possessed by the member (technology provider) When doing so, it is necessary to register whether the technology transaction or investment attraction is desired, and the cost conditions (eg, the size of the required funds or technology trade price, technology commercialization method, etc.).

On the other hand, when a user (technology consumer) who wants to invest or commercialize the technology provided by the portal web server 100 inputs a desired technology condition according to the classification system of the classification system 110, the search engine ( 130) searches for a technology that meets the user's needs and can provide the user with technical information and commercialization information about the corresponding technology.

If, in the technical information managed by the portal web server 100, there is no information on the technology that meets the user's needs, the technical condition desired by the user (technology consumer) who wants to invest or commercialize is the above. It is separately stored and managed in the technical information DB 121 of the portal web server 100 together with the user's information, and when a technology that meets the user's needs is registered in the future, technical information and commercialization information about the technology are provided to the user. provided

In this way, technology providers, technology consumers and experts freely share and use technology information through the portal web server 100, so that technologies that have not been utilized in the past can be usefully utilized, and furthermore, through technology transactions and investment attraction While commercialization is actively carried out, technology convergence can be promoted creatively by grafting technologies from various fields.

100 Portal Web Server
110 sorting system
120 database
121 member information DB
122 Product information DB
123 Technical information DB
130 search engines
200 user terminals
300 member company web server
400 internet

Claims (6)

A portal web server that provides a portal service for product information or technical information;
a plurality of member company web servers connected to the portal web server through the Internet to provide product information or technical information to the portal web server;
It is connected to the portal web server through the Internet to use product information or technical information of the portal web server, or accesses the member company web server through the portal web server to use product information or technical information of the member company web server. including a user terminal of
The portal web server includes a classification system for classifying product information and technical information according to a classification system, a database for storing member information, product information and technical information, and product information or technical information according to the classification system of the classification system. According to the user's input information by using a search engine to search and the product information or technical information provided on the portal web server so that the user can obtain useful information by freely utilizing the product information or technical information provided on the portal web server. Includes a program that performs a simulation to provide changed information,
The classification system integrates product information and technical information and classifies them into large classifications, medium classifications, small classifications and sub-categories, wherein the large classifications are classified according to product categories, and the intermediate classifications, small classifications and sub-categories are classified based on user needs. UX-based SME portal service system with delete According to claim 1,
The member information includes information of members registered as experts according to the classification system of the classification system,
If the technology or product desired by the user is not searched according to the classification system of the classification system, an expert related to the technology or product desired by the user is selected from among the member information registered as the expert, and information of the expert selected by the user UX-based SME portal service system, characterized in that it provides 4. The method of claim 3,
The selection of an expert related to the technology or product desired by the user is a UX-based method, characterized in that the expert related to the technology or product desired by the user is selected from the sub-category with the narrowest search range among the classification systems of the classification system. Small business portal service system. According to claim 1,
The technical information includes information on technical transaction conditions or investment attraction conditions,
The member information includes information of technology consumers who wish to purchase or invest in technology,
The search engine selects a technology to be traded or invested in according to the classification system of the classification system, and provides technical information including the technology transaction condition or investment attraction condition of the technology to the technology consumer. UX-based SME portal service system. According to claim 1,
Among the technical information, the technical information provided from the member company web server to the portal web server is technical information developed using the technical information provided from the portal web server.

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