JP6732492B2 - Telecommuting management system and telecommuting management program - Google Patents

Description

The present invention relates to a work-at-home management system and a work-at-home work management program for performing work management of a work-at-home worker who works at a place (mainly at home) different from the home base of an affiliated organization.

In recent years, as a measure to reduce the working population due to the declining birthrate and aging population, the promotion of popularization of so-called telework (home-based work, satellite office work, etc.) as a flexible work style that utilizes ICT (information and communication technology) regardless of location or time Is being promoted. This is to secure a working population because it is possible to balance work with childcare and nursing care by increasing the amount of time a worker stays at home. In addition, we will deal with social problems such as responding to situations when commuting is impossible in the event of a large-scale disaster, effective use of time by reducing commuting time, reduction of traffic congestion, activation of local economy by dispersion of labor population, etc. A solution is also expected.

With the increase of teleworkers who work from home like this, various work management systems for teleworkers have been proposed, but teleworkers do their work truly during a predetermined working time set in advance. There is a demand for a management system that can determine whether or not a person is present and can accurately grasp the time during which he/she was actually working among the predetermined working hours.

In Patent Document 1, the telecommuting worker himself/herself inputs "working or learning" or "resting" as the status information of the terminal used by the telecommuting worker, and the status information of the information terminal is "working or learning". , The image displayed on the display unit of the terminal is captured at a predetermined frequency (for example, “6 times per hour”), transmitted to the management server, and transmitted to the management server. It is proposed that the administrator browses the captured images to determine the sabotage of the teleworker, and also calculates the cumulative value of the time that the status information continues as "working or learning". ing.

Japanese Patent No. 5134737

However, in the system according to Patent Document 1, the teleworker himself/herself inputs "working or learning" or "resting" as the status information of the terminal of the teleworker. If the teleworker forgets to switch between "working or learning" and "while taking a break", it does not have a function to check whether or not he/she is working from home for the work required for. In some cases, it may not be possible to accurately measure working hours. In addition, when there are many teleworkers, the amount of work by the administrator who checks the images captured on the terminals of each teleworker becomes excessive, and the work differs for each teleworker. Since there are many cases, it is difficult for a specific manager who understands the work of a telecommuter to set a standard for what captured image is to be judged as a sabotage.

Therefore, in view of the problems of the above-described conventional technology, an object of the present invention is to start timing of working hours when a telecommuting worker starts working from home by approval by an administrator having management authority for the telecommuting worker. The requirement is to provide a work-at-home management system and a work-at-home management system program that realizes timing of work hours excluding the arbitrariness of home-workers.

In order to achieve the above-mentioned object, a telecommuting management system according to the present invention has at least one worker terminal used by a telecommuter, one or more manager terminals used by a manager, the worker terminal and the manager terminal. A management server that manages a teleworking management system, the management server comprising: a storage unit that stores a correspondence relationship between the teleworking worker and the manager; An administrator having management authority for the teleworker who uses a terminal, an administrator specifying unit that specifies based on the correspondence relationship, and the work start application from the worker terminal, and the manager specifying unit specifies The work start application is transmitted to the administrator terminal used by the administrator, and the response information having the content of approval or denial regarding the work start application is received from the administrator terminal, and is transmitted to the worker terminal. And a transmitter/receiver for transmitting the response information, and the worker terminal updates the display of the working hours after receiving the response information including the approval from the transmitter/receiver of the management server. It is characterized by having a working time display section to be started.

Further, in the telecommuting management system according to the present invention, the storage unit is an administrator who has management authority matching the attributes of the telecommuting worker who uses the employee terminal that has transmitted the work start application and the attributes of the telecommuting worker. The correspondence relationship is stored by associating with and.

Further, in the telecommuting management system according to the present invention, the worker terminal is a working time clocking unit for timing the working time displayed on the working time display unit, and a usage status for acquiring usage status data of the worker terminal. An acquisition unit, and a work status determination unit that determines the work status of the teleworker using the worker terminal based on the usage status data acquired by the usage status acquisition unit, and the working time clock The department is characterized in that the time determined by the work status determination unit as being out of work is not counted as the work time.

Further, in the telecommuting management system according to the present invention, the worker terminal is a working time clocking unit for timing the working time displayed on the working time display unit, and a usage status for acquiring usage status data of the worker terminal. An acquisition unit, and the management server, based on the usage status data acquired by the usage status acquisition unit, a work status determination unit that determines a work status of the teleworker using the worker terminal. It is characterized in that the working time counting unit does not count the time determined by the working status determination unit as being out of work as the working time.

Further, in the telecommuting management system according to the present invention, the worker terminal has a usage status acquisition unit that acquires usage status data of the worker terminal, and the management server displays the usage time display unit. Based on the usage status data acquired by the usage status acquisition unit and a working time counting unit that measures working hours, a working status determination unit that determines the working status of the teleworker using the worker terminal, It is characterized in that the working time counting unit does not count the time determined by the working status determination unit as being out of work as the working time.

In the telecommuting management system according to the present invention, the usage status data acquired by the usage status acquisition unit is an input signal of an input device of the working terminal and/or a predetermined program of the working terminal. It is characterized in that it is data relating to the startup state.

Further, in the telecommuting management system according to the present invention, the work status determination unit acquires from the usage status acquisition unit in a work status determination table in which data related to an input signal of the input device of the worker terminal is associated in advance. It is characterized in that the teleworker is determined to be in the in-work state or the out-of-work state by applying the above-mentioned usage status data.

Further, in the telecommuting management system according to the present invention, the work status determination unit may include a work status determination table in which data relating to a start status of a predetermined program of the worker terminal is associated in advance from the usage status acquisition unit. It is characterized in that the teleworker is determined to be in the in-work state or the out-of-work state by applying the acquired usage status data.

In the telecommuting management system according to the present invention, the worker terminal has a task registration unit that receives and registers an input of a task of the telecommuting worker, and the transmission/reception unit of the management server registers the task registration. It is characterized in that the task registered by the department is received, and the task or the task reception notification is transmitted to the administrator terminal.

In the telecommuting management system according to the present invention, the worker terminal has a work report registration unit that receives and registers a work report of the telecommuter, and the transmission/reception unit of the management server includes the work report. It is characterized in that the work report registered by the registration unit is received, and the work report or the work report reception notification is transmitted to the administrator terminal.

In addition, in the telecommuting management system according to the present invention, the working time display unit receives a work start operation after receiving response information including the approval from the transmission/reception unit of the management server. The feature is that the display of the working hours is started to be updated from time to time.

In the telecommuting management system according to the present invention, the management server may include a work information management unit that aggregates evaluation information regarding the work report received from the administrator terminal and analyzes an evaluation tendency regarding the work report. Is characterized by.

Further, in the telecommuting management system according to the present invention, the work information managing unit, and characterized by aggregating the work start time and work end time of working hours, to analyze the evaluation trend along with information about the time zone of work To do.

Further, in the telecommuting management system according to the present invention, the work information management unit aggregates the programs that have been activated in the worker terminal during working hours and their use frequencies, and displays the evaluation tendency together with information regarding the activation program. Characterized by analysis.

Further, the telecommuting management program according to the present invention manages one or more worker terminals used by a teleworker, one or more administrator terminals used by an administrator, the worker terminal and the administrator terminal. A work-at-home management program for managing work-at-home by a management server, which uses a worker terminal that has transmitted a work-start application based on a predetermined correspondence between the work-at-home worker and the manager. and administrator specifying process for specifying an administrator with administrative rights to the worker, the receiving the service start request by workers terminal, to the administrator terminal to the administrator specified by the administrator identification process is used On the other hand, a transmission/reception process of transmitting the work start application, receiving response information containing approval or denial of the work start application from the administrator terminal, and transmitting the response information to the worker terminal, Based on the usage status data of the worker terminal acquired from the worker terminal, a work status determination process of determining a work status of the teleworker using the worker terminal, and a management server for a telework management system. It is characterized by making it execute.

Further, the telecommuting management program according to the present invention manages one or more worker terminals used by a teleworker, one or more administrator terminals used by an administrator, the worker terminal and the administrator terminal. A work-at-home management program for managing work-at-home with a management server, including work-start application processing for transmitting a work-start application, and response information containing the approval or rejection of the work-start application by an administrator. The application result reception process received from the management server, the work time display process of starting the update of the work time display after receiving the response information having the approval content from the management server, and the work time display process. A working time counting process for measuring the working time to be displayed, a usage status acquisition process for acquiring usage status data of the worker terminal, and the worker terminal based on the usage status data acquired in the usage status acquisition process. Work status determination processing for determining the work status of the telecommuting worker using, and the work terminal of the telecommuting management system to execute, and the working time counting processing is determined to be the non-work status in the work status determination processing. It is characterized in that the time is not counted as the working hours.

According to the present invention, when a telecommuting worker starts working from home, approval by an administrator having management authority for the telecommuting worker is a requirement for starting display update of working hours, and the telecommuting is performed before the administrator knows that It is possible to prevent the worker from starting to work from home, and to measure the working time without the arbitrariness of the worker at home. In addition, since the administrator (mainly his/her direct supervisor) associated with each individual teleworker is specified, even if there are a large number of teleworkers, the main body for judging whether or not telecommuting is appropriate. Will be appropriately distributed, and it is not necessary to have an administrator who is exclusively in charge of determining the suitability of telecommuting for all teleworkers, and the confirmation work will be excessively concentrated only on certain managers. Can be prevented.

Further, based on the usage status data of the worker terminal, the work status of the teleworker using the worker terminal is determined, and the time determined to be the non-working status is not measured as the work time, so Of the time until the end-of-duty process, it is possible to measure the time spent at home by the teleworker or the actual time actually working.

Further, since the usage status data is data related to an input signal of an input device such as a mouse or a keyboard of a worker terminal, and/or a start state of a predetermined program such as a screen saver or document creation software of the worker terminal, It becomes possible to judge the work status based on objective data excluding subjectivity.

In addition, it is judged according to the organization, department, teleworker, etc. in relation to the data related to the input signal of the input device of the worker terminal and/or the data related to the activation state of the predetermined program of the worker terminal. By presetting the work status determination table in which the results are associated, it is possible to objectively determine the in-work status or out-of-work status of the teleworker according to the work status determination table.

In addition, since a task performed by a teleworker can be registered, and the task or task reception notification is notified to the administrator terminal, the administrator can know in advance what task the teleworker plans to perform, It is possible to give the manager specific and specific judgment materials when deciding whether to approve/deny the start of work.

In addition, the work report (work report, created related materials (artifacts), task progress rate) or work report reception notification of the teleworker is notified to the administrator terminal, so the administrator manages the teleworker. (Working evaluation) can be performed in the same way as for attending employees.

Also, after receiving the response information of the content to approve the telecommuting application from the administrator terminal, the display of the working hours is started from the time when the work start operation is accepted on the employee terminal, so, for example, If you apply for work from home and receive approval from the administrator during the day before, on the day of work from home, you can execute the work start operation from the desired time (for example, from early morning) at your convenience. Immediately, the measurement of working hours and the updating of the display of working hours are started, and it is possible to provide a management system corresponding to the flexibility of working from home.

In addition, the management server can provide statistical information such as which work report is highly evaluated by collecting evaluation information of the work report by the administrator and analyzing the evaluation tendency of the work report. Furthermore, by counting the work start time and the work end time, and analyzing the evaluation tendency together with the information on the time zone of work, what kind of time zone are you working (what kind of work style you are working in)? It is also possible to provide statistical information such as whether teleworkers are highly evaluated. Similarly, if the programs that have been started in the worker terminal and the frequency of use thereof are totaled, and if the evaluation tendency is analyzed together with the information regarding the programs to be started, the teleworkers who are using which programs will be highly evaluated. Statistical information such as whether or not can be provided.

It is a conceptual diagram which shows the whole telecommuting management system which concerns on this invention. It is a functional block diagram of the telecommuting management system which concerns on this invention, (a) is a functional block diagram of a worker terminal, (b) is a functional block diagram of a management server, (c) is a functional block diagram of an administrator terminal. is there. It is a figure which shows the operation screen displayed on the display part of the worker terminal in the telecommuting management system which concerns on this invention. It is a figure which shows the transition of the application part and status display part which are displayed on the display part of the worker terminal in the telecommuting management system which concerns on this invention. It is a figure which shows the screen displayed on the display part of the administrator terminal in the telecommuting management system which concerns on this invention, (a) shows a home screen, (b) shows an application list screen, (c). FIG. 8 is a diagram showing a task list screen. It is a figure which shows the screen displayed on the display part of the administrator terminal in the telecommuting management system which concerns on this invention, (a) is a figure which shows an unapproved list screen, (b) is a screen before response to a work start application. FIG. 4C is a diagram showing a screen after a response to the work start application. It is a processing sequence diagram which shows the flow of a process at the time of work start in the telecommuting management system which concerns on this invention. It is a processing sequence diagram which shows the flow of a process during telecommuting in the telecommuting management system which concerns on this invention. It is a processing sequence diagram which shows the flow of a process at the time of the end of work in the telecommuting management system which concerns on this invention. It is a functional block diagram of the telecommuting management system by the modification 1 which concerns on this invention, (a) is a functional block diagram of a worker terminal, (b) is a functional block diagram of a management server, (c) is a manager terminal. It is a functional block diagram. It is a processing sequence diagram which shows the processing during teleworking in the teleworking management system by the modification 1 which concerns on this invention. It is a functional block diagram of the telecommuting management system by the modification 2 which concerns on this invention, (a) is a functional block diagram of a worker terminal, (b) is a functional block diagram of a management server, (c) is a manager terminal. It is a functional block diagram. It is a processing sequence diagram which shows the process at home working in the teleworking management system by the modification 2 which concerns on this invention. It is a conceptual diagram which shows the whole work management system by 2nd Embodiment which concerns on this invention. It is a processing sequence diagram which shows the flow of the process in work in the work management system by 2nd Embodiment which concerns on this invention. It is a processing sequence diagram which shows the flow of a process at the time of work evaluation totalization and analysis in the work management system by 2nd Embodiment which concerns on this invention.

Hereinafter, a telecommuting management system and a telecommuting management system program according to the present invention will be described in detail with reference to the drawings.

<First Embodiment>
The present invention enables the administrator at the home office to smoothly manage the work of a teleworker who works at a place (mainly home) different from the home base of the organization to which he/she operates, and the teleworker within a predetermined required working time. Is a telecommuting management system and a telecommuting management program capable of easily recognizing the worked hours and/or remaining working hours substantially.

The configuration of the telecommuting management system according to the first embodiment of the present invention will be described with reference to FIGS. 1 to 6. FIG. 1 is a conceptual diagram showing the whole teleworking management system according to the present invention, FIG. 2 is a functional block diagram of the teleworking management system according to the present invention, and (a) is a functional block diagram of a worker terminal, (B) is a functional block diagram of the management server, (c) is a functional block diagram of the administrator terminal, FIG. 3 shows an operation screen displayed on the display unit of the worker terminal in the telecommuting management system according to the present invention. FIG. 4 is a diagram showing the transition of the application unit and the status display unit displayed on the display unit of the worker terminal in the telecommuting management system according to the present invention, and FIG. 5 is the telecommuting management system according to the present invention. It is a figure which shows the screen displayed on the display part of an administrator terminal, (a) is a figure which shows a home screen, (b) is a figure which shows an application list screen, (c) is a figure which shows a task list screen, FIG. 6 is a diagram showing a screen displayed on the display unit of the administrator terminal in the telecommuting management system according to the present invention, (a) showing an unapproved list screen, and (b) showing a response screen to an application. FIG. 6C is a diagram showing a screen after a response to the work start application.

As shown in FIG. 1, the teleworking management system 1 of the present invention includes one or more worker terminals 3 used by a teleworker, one or more manager terminals 5 used by a manager, a worker terminal 3 and management. The management server 7 that manages the worker terminal 5. The management server 7 is connected to the administrator terminal 5 via an intranet or the like, and is connected to the worker terminal 3 via a communication network 9 such as the Internet. As a result, not only is there a one-to-one relationship between teleworkers and managers, but also when one administrator manages multiple teleworkers, one teleworker is managed by multiple administrators. This is a telecommuting management system that can handle both cases of managing and cases of managing plural telecommuters by plural administrators.

The worker terminal 3 and the administrator terminal 5 include a storage device such as a hard disk and a memory, a communication device, an output device such as a display and a speaker, an input device such as a mouse, a keyboard, a touch panel, and a control device for controlling these (both It is not particularly limited as long as it is a general-purpose tablet computer or other personal computer (not shown). Therefore, the devices used as the worker terminal 3 and the administrator terminal 5 do not need to be dedicated products, and a general personal computer may be installed with a program that realizes a process (sequence) described later. Further, the management server 7 includes a storage device such as a hard disk and a memory, a communication device, a control device that controls these, and the like (all not shown).

[Work terminal configuration]
As shown in FIG. 2A, the worker terminal 3 includes a transmission/reception unit 32, a communication unit 33, a work information display unit 34 (including a work time display unit 34a), a task registration unit 35, and a work report. It has a registration unit 36, a usage status acquisition unit 37, a work status determination unit 38, a work time counting unit 39, and a control unit 31 that controls the operations of these, and these are installed in the worker terminal 3. Hardware and installed software. Each configuration will be described below.

The transmission/reception unit 32 is a communication unit for communicating with the management server 7 and other devices via the communication network 9. The transmitting/receiving unit 32 mainly applies to work start applications, work start notifications, work start times, work restart notifications, work end notifications, work end times, tasks, work reports (work reports, deliverables, task progress rates, etc.), etc. Message data, voice, video, etc. are transmitted, and a response to the work start application and other message data, voice, video, etc. are received.

The communication unit 33 communicates with a communication unit 53 of the administrator terminal 5, which will be described later, by outputting mutual message data, voice, and video to realize functions such as mail, chat, call, and video conference. Is. Accordingly, if the worker terminal 3 and the administrator terminal 5 are online connected, communication can be performed at any time by at least one of message, voice, and video.

The work information display unit 34 is a means for managing and displaying various work-at-home information relating to a work-at-home worker using the work terminal 3. As an example, as shown in FIG. 3, it is configured as a display and operation window displayed on the display of the worker terminal 3. In the example illustrated in FIG. 3, the work information display unit 34 includes a work time display unit 34a, a user display unit 34b, an application unit 34c, a work status display unit 34d, and a calendar display unit 34e. The working time display unit 34a starts updating the display of the working time after receiving the response information including the approval from the transmission/reception unit 72 of the management server 7. In this way, approval by an administrator who has management authority for teleworkers is a requirement to start timekeeping of working hours, and it is possible to prevent teleworkers from starting to work at home before they know it. It is possible to keep track of working hours excluding the will of the employee. More specifically, the working time display unit 34a displays the working time after receiving the response information including the approval from the transmission/reception unit 72 of the management server 7 and after receiving the work start operation. Start the update. As a result, after receiving the response information having the content of approval at the worker terminal 3, the teleworker can start telecommuting at any desired timing. Details of the work information display unit 34 will be described in the operation screen of the worker terminal described later.

The task registration unit 35 is a means for receiving and registering a task input by a telecommuter for each date shown on the calendar display unit 34e. In the present invention, a task is the content of work performed by a telecommuter, and is specified by the name of the task (task title), members who advance the task together (related members), simple or detailed explanations of the task, etc. To be done. In the example shown in FIG. 3, the task registration unit 35 is configured integrally with the display and operation window of the work information display unit 34, but the configuration is not limited to this. Details of the task registration unit 35 will be described in the operation screen of the worker terminal described later.

The work report registration unit 36 is a means for receiving and registering a work report by a telecommuter. In the present invention, the work report is a report of a work result for a task (including an in-progress report), and corresponds to a work report, created related materials (artifacts), task progress rate, and the like. In the example shown in FIG. 3, the work report registration unit 36 is configured integrally with the display and operation window of the work information display unit 34, but the present invention is not limited to this. Details of the work report registration unit 36 will be described in the operation screen of the worker terminal described later.

The usage status acquisition unit 37 is a means for acquiring usage status data of the worker terminal 3. The usage status data acquired by the usage status acquisition unit 37 is not particularly limited as long as it is data that can be used as a basis for determining whether or not the worker terminal 3 is in use. Input signals of devices (for example, mouse, keyboard, touch panel, microphone, etc.), output signals of output devices (for example, display, speaker, etc.) of the worker terminal 3, and/or predetermined programs of the worker terminal 3 (for example, , Screen savers, document creation software, game software, etc.), and data related to the activation status. By using these usage status data as a basis, it is possible to determine the work status based on objective data excluding subjectivity.

The work status determination unit 38 is a means for determining the work status of a telecommuter using the worker terminal 3 based on the usage status data acquired by the usage status acquisition unit 37. More specifically, the work status determination unit 38 includes a work status determination table (not shown) in which data related to input signals of the input device of the worker terminal 3 are associated in advance, and data related to output signals of the output device of the worker terminal 3. Is associated in advance with a work status determination table (not shown), a work status determination table (not shown) in which data related to the activation status of a predetermined program of the worker terminal 3 is associated in advance, and the like. Applying the usage status data acquired from, determines that the teleworker is in the in-work state or out-of-work state.

These work status determination tables are, for example, stored in advance in the storage unit 76 of the management server 7 described later, and the worker terminal 3 is stored in the storage unit 76 at a predetermined timing such as when the worker terminal 3 is activated. The work status determination table is acquired, expanded in a storage device (memory) (not shown) of the worker terminal 3, and used for the work status determination unit 38 to determine the work status.
The work status determination table may be set in advance according to the characteristics of the organization, department, and individual teleworker to which the teleworker belongs, which enables the objective teleworker's work according to the work status determination table. It becomes possible to judge the state of being in a medium state or out of work. For example, the time when no mouse or keyboard input signal that should be judged as "working state" is detected (threshold value), the time when the display output signal that should be judged as "working state" is not detected (threshold value), Determine the list of programs that should be judged as "state" or "non-working state". Thereby, the work status determination unit 38 sets the “work status” and the predetermined time (threshold) when the time when no input signal of the mouse or keyboard of the worker terminal 3 is detected is within the predetermined time (threshold). If it exceeds, it can be determined as "non-working state", and if the time when the output signal of the display of the worker terminal 3 is not detected is within a predetermined time (threshold), "working state", predetermined time (threshold) ) Is exceeded, it can be determined as "non-working state", and if the program started on the worker terminal 3 exists in the program list to be determined as "working state", "working state", " If it exists in the program list that should be judged as "non-work status", it can be judged as "non-work status".

The working time counting unit 39 is a time counting unit that measures working time to be displayed on the working time display unit 34a. The working time counting unit 39 does not count the time determined by the working status determination unit 38 as being out of work as the working time. As a result, it is possible to measure the attendance time of the teleworker or the actual time when the teleworker is substantially working. The working time measured by the working time clocking unit 39 is the time already worked and/or the remaining working time. In the present embodiment, an example of measuring the remaining working time will be described. That is, the working time counting unit 39 counts in a countdown format from a predetermined required working time of one day (for example, 7 hours 45 minutes by default), and the working status determination unit 38 determines that the working status is out of work while working from home. The time count (countdown) is stopped for the determined time. Specifically, when the work state determination unit 38 determines the work state every predetermined time (for example, 1 minute), and when it is determined that the work state is in the work state, the work time clock unit 39 determines the predetermined time (for example, 1 Minutes) minutes are counted down and the remaining working hours are sent to the working hours display unit 34a. On the other hand, when it is determined that the user is out of work, the working time clock 39 does not count down. Detailed processing will be described later.

[Management Server Configuration]
As shown in FIG. 2B, the management server 7 includes a transmission/reception unit 72, a work information management unit 74, an administrator identification unit 75, a storage unit 76, and a control unit 71 that controls these operations. And these are configured by the hardware installed in the management server 7 and the installed software. Each configuration will be described below.

The transmission/reception unit 72 is a communication unit for communicating with the worker terminal 3 and the administrator terminal 5. The transmitting/receiving unit 72 mainly receives the work start application, the work start notification, the work start time, the work restart notification, the work end notification, and the work end time from the worker terminal 3, and the manager specified by the manager specifying unit 75. The work start application, work start notification, work start time, work restart notification, work end notification, work end time, work report reception notification are sent to the administrator terminal 5 used by And the response information is transmitted to the worker terminal 3. Further, the transmission/reception unit 72 receives the task registered by the task registration unit 35, and transmits the task and/or the task reception notification to the administrator terminal 5. Further, the transmission/reception unit 72 receives the work report (work report, created related materials (artifacts), task progress rate) registered in the work report registration unit 36, and sends the work report to the administrator terminal 5. And/or send a work report receipt notification.

The storage unit 76 is a storage unit for storing various data (including software). In particular, in the present invention, the correspondence relationship between a teleworker and a manager, a work start application received from the worker terminal 3, Work start time, work restart notification, work end notification, work end time, task, work report (work report, created related materials (deliverables), task progress rate), work start application received from the administrator terminal 5 Response, work status determination table, and the like. The correspondence relationship between the teleworker and the manager is that one or more teleworkers and one or more managers who have business management authority for the teleworkers are associated with each other. It corresponds to the attribute of the worker and the administrator who has the management authority in accordance with the attribute of the teleworker. Typically, it is based on the relationship between a manager (manager) and a subordinate (at-home worker) in a company organization. More specifically, the correspondence between the teleworker and the administrator is not only the name but also the device-specific information of the worker terminal 3 used by each teleworker as the attributes of each teleworker and each administrator. , Email address and telephone number of each teleworker, device-specific information of the administrator terminal 5 used by each administrator, email address and telephone number of each administrator, departments and titles of each teleworker and each administrator, The employee number and the like are also associated.

The work information management unit 74 is a means for managing the work content of the work-at-home by the work-at-home worker for each work-at-home worker. The work information management unit 74 stores the work start application, the work start time, the work restart notification, the work end notification, the work end time, the task, and the work report stored in the storage unit 76, which are received from one or more worker terminals 3. (Work report, created related materials (artifacts), task progress rate, etc.) and response to work start application received from one or more manager terminals 5, etc. Manage by linking each. As a result, the administrator terminal 5 can acquire various pieces of information associated with each teleworker from the management server 7 and expand the information, and the administrator uses the administrator terminal 5 to work at home. You can check information about working from home for each worker.

The administrator identification unit 75 is a unit that identifies an administrator who has management authority for a teleworker who uses the worker terminal 3 that has transmitted the work start application, based on the correspondence relationship stored in the storage unit 76. Based on the correspondence relationship stored in the storage unit 76, the administrator specifying unit 75 identifies at least one administrator and the administrator terminal 5 used by the administrator for a certain telecommuting worker. Can be specified. Further, when there are a plurality of managers having the management authority for the work of the telecommuter, the corresponding managers (manager groups) and the manager terminals 5 used by those managers are specified. Can also

[Administrator terminal configuration]
As shown in FIG. 2C, the administrator terminal 5 includes a transmission/reception unit 52, a communication unit 53, a work information display unit 54, an application processing unit 55, and a control unit 51 that controls these operations. And these are configured by the hardware installed in the administrator terminal 5 and the installed software. Each configuration will be described below.

The transmission/reception unit 52 is a communication means for communicating with the management server 7 and other devices. The transmission/reception unit 52 mainly receives a work start application, a work start notification, a work start time, a work restart notification, a work end notification, a work end time, a work report reception notification, other message data, voice, video, etc. Response information including approval or denial of the start application, other message data, voice, video, etc. are transmitted.

The communication unit 53 is a communication unit that realizes functions such as mail, chat, call, and video conference by outputting mutual message data, voice, and video with the communication unit 33 of the worker terminal 3. .. Accordingly, if the worker terminal 3 and the administrator terminal 5 are online connected, communication can be performed at any time by at least one of message, voice, and video.

The work information display unit 54 is a means for managing and displaying various work-at-home information of the home-worker who is the management target. As an example, as shown in FIGS. 5 and 6, it is configured as a display and operation window displayed on the display of the administrator terminal 5. In the example illustrated in FIGS. 5 and 6, the work information display unit 54 includes a list of home-workers to be managed (home screen; see FIG. 5A), a list of work start applications from each home-worker ( Application list (see FIG. 5B), list of tasks for each teleworker (task list, see FIG. 5C), list of unapproved/unconfirmed work start applications and notice of completion of work (unapproved list). 6A), a response screen (see FIG. 6B) to a work start application from a teleworker, a screen after the response (see FIG. 6C), and the like. Details of the work information display unit 54 will be described in the operation screen of the administrator terminal described later.

The application processing unit 55 is a means for executing a response process to a work start application received from the management server 7 from a telecommuter (worker terminal 3). As an example, as shown in FIG. 6B, the application processing unit 55 can issue response information containing approval or denial of the work start application. In the example shown in FIG. 6B, the application processing unit 55 is configured integrally with the display and operation window of the work information display unit 54, but the invention is not limited to this. Details of the application processing unit 55 will be described in the operation screen of the worker terminal described later.

[Work terminal operation screen]
Next, the operation screen of the worker terminal 3 will be described with reference to FIGS. 3 and 4. As described above, the operation screen of the worker terminal 3 shown in FIG. 3 has the work information display unit 34, the task registration unit 35, and the work report registration unit 36 integrally configured.

As shown in FIG. 3, the work information display unit 34 includes a work time display unit 34a, a user display unit 34b, an application unit 34c, a work status display unit 34d, a calendar display unit 34e, and a personal information setting button 34f. Have and.

The working time display unit 34a displays the working time clocked by the working time clocking unit 39. In the example shown in FIG. 3, the working time display unit 34a starts displaying from a predetermined required working time per day (7 hours 45 minutes by default), and in a countdown format while deducting the worked time. The display of the remaining work hours is updated. As a result, the teleworker can confirm the remaining working hours that still require teleworking. FIG. 3A is a diagram showing a state before a work start application, in which the working time display portion 34a displays "remaining time is 7 hours and 45 minutes" and displays the default required working time. .. When working from home is advanced, as shown in FIG. 3B, the working time display section 34a displays “4 hours and 30 minutes remaining time”, and the remaining working time can be grasped at a glance. If the required working hours are exceeded, it is displayed as "overtime ○ hours ○ minutes".

The user display unit 34b displays information related to teleworkers. In the example shown in FIG. 3, the name "○○○○" of the teleworker, the face photograph of the teleworker, and the status are displayed. (Since it is working from home, it is displayed as "working from home"), a position, a comment, etc. may be displayed together. The status changes according to the usage status of the worker terminal 3, and as an example, the status bar (see the shaded area on the left side of the face photograph in FIGS. 3A and 3B) in which the colors and the like change, and the status text ( 3), "contact available" on the right side of the face photograph, and "display of "temporarily leaving" on the right side of the face photograph of FIG. 3(b)). While the work status determination unit 38 determines that the work status is working, the status bar is displayed in green and the status text “contact available” is displayed. The status bar is displayed in yellow and the status text "temporarily absent" is displayed while the work status determination unit 38 determines that the status is out of work. While the worker terminal 3 is not connected to the management server 7, the status bar is displayed in white and the status text “offline” is displayed. With such a configuration, the telecommuter can know what work status is determined at the present time.

The calendar display unit 34e displays a calendar on a monthly basis. A cursor is displayed at the selected date part. In FIGS. 3A and 3B, the cursor is displayed on February 3, 2016 and indicates that the cursor is selected. The tasks registered in the task registration section 35 are registered for each date selected in the calendar display section 34e. In other words, if a desired date is selected on the calendar display unit 34e, the task already registered can be displayed in association with the date, and the task can be newly registered. By clicking the up icon and the down icon in the upper right of the calendar display portion 34e, the calendar of the previous month or the next month can be displayed in units of months.

When the personal information setting button 34f is clicked, it is possible to register the name, department, post, required working time of a day, and the like of the teleworker who uses the worker terminal 3. It is also possible to set the required working hours for each teleworker to a time other than the default value.

The application unit 34c is an operation unit that executes each process of application for starting work, resuming work, and ending work, and includes an “apply” button 34c1, a “start” button 34c2, and an “end” button 34c3. Each process can be executed by operation. The work status display unit 34d displays a work status that changes according to the operation of the application unit 34c, and includes an application display 34d1, an in-work display 34d2, and a completed display 34d3. This will be described in more detail with reference to FIG.

As shown in FIG. 4A, in the state before the telecommuting worker applies for the work start application, the "apply" button 34c1 can be clicked, and the "start" button 34c2 and the "end" button can be operated. The button 34c3 is in a state in which the click operation cannot be performed (in FIG. 4, the state in which the click operation is possible is shown by a solid line, and the state in which the click operation is not possible is shown by a broken line. The same applies hereinafter.). At this time, in the work status display unit 34d, the application display 34d1 is turned on as "applying", and the work-in-progress display 34d2 and the completed display 34d3 are turned off (in FIG. 4, the ones surrounded by the oval are turned on. , Those in parentheses indicate that the lights are off.
In the state of FIG. 4(a), when the teleworker clicks on the “Apply” button 34c1 to apply for the start of work, as shown in FIG. 4(b), the “Apply” button 34c1 is also clicked. It changes to a state where it cannot be operated. At this time, the application display 34d1 changes to "unapproved" and lights up, and the teleworker is informed that the work start application is in an unapproved state.
When the response information containing the denial of the work start application is received, as shown in FIG. 4D, the application display 34d1 changes to "Rejected" and lights up, and the "Apply" button is displayed. 34c1 changes to a state in which the click operation can be performed again. As a result, the telecommuting worker is informed that the work start application has been denied, and the telecommuting worker can make another work start application.
On the other hand, when the response information containing the approval for the work start application is received, as shown in FIG. 4C, the application display 34d1 changes to “approved” and lights up, and “apply” is displayed. The "do" button 34c1 changes to a state in which a click operation cannot be performed, and the "start" button 34c2 changes to a state in which a click operation is possible. As a result, the telecommuting worker is notified that the work start application has been approved, and the telecommuting worker can start the telecommuting work at any time by clicking the "start" button 34c2 at a desired timing.
In the state of FIG. 4C, when the teleworker clicks the “Start” button 34c2 to start the telecommuting, as shown in FIG. 4E, the “Start” button 34c2 cannot be clicked. , The “end” button 34c3 is changed to a state in which a click operation is possible, the application display 34d1 is turned off, and the work status display 34d2 is turned on as “work status”.
In the state of FIG. 4E, when the teleworker clicks the “End” button 34c3 to end the teleworking, as shown in FIG. 4F, the “End” button 34c3 cannot be clicked. , The “start” button 34c2 is changed to the display of “restart” and the click operation is enabled, the in-work display 34d2 is turned off, and the completed display 34d3 is turned on as “completed”.

As shown in FIG. 3, the task registration unit 35 includes a task title registration unit 35a, a related member registration unit 35b, a task addition icon 35c, and a task deletion icon 35d.
The task title registration unit 35a is adapted to input, register, and display the titles of tasks that work from home, and in FIG. 3, two task titles, "task title A" and "task title B", are registered. The task and its title are displayed. It should be noted that not only the task title but also an explanatory note of the specific content of the task may be registered.
The related member registration unit 35b is configured to input, register, and display members related to tasks that work from home, and in FIG. 3, the name of the related member registered for “task title A” is “Δ”. The names “□□□□” of the related members registered for “△△△” and “task title B” are displayed.
By clicking the task addition icon 35c, a line for registering a new task is added, and the task title and related members can be input, registered, and displayed in the same manner as above. Further, by clicking the task delete icon 35d, the task registration displayed in the line in which the task delete icon 35d is displayed can be deleted.

As shown in FIG. 3, the work report registration unit 36 includes a work report registration unit 36a, a related material registration unit 36b, a progress rate registration unit 36c, and an update button 36d.
The work report registration unit 36a inputs, registers, and displays work reports related to tasks performed at home. In the state before the start of work in FIG. 3A, neither task title A nor task title B has been entered in the work report registration unit 36a, but at that point in time when working from home The work report can be input at any time for the completed task. As shown in Fig. 3(b), the work report for task title A is entered, registered, and displayed as "work completed." ing.
The related material registration unit 36b can register the related material (artifact) created for the task for each task. By clicking the related material registration unit 36b, it is possible to register the document file and other data files created in the work from home.
The progress rate registration unit 36c inputs, registers, and displays the progress rate of tasks performed at home working for each task. The progress rate is determined by the telecommuter, and the progress rate at the time of inputting the progress rate can be entered, for example, from 0 to 100%. When "0%", "not started" is displayed. , "100%", "Complete" is displayed. In the state before the start of work in FIG. 3A, the progress rate is displayed as “not yet started” for both task title A and task title B, but as an example in the case of working from home As shown in FIG. 3B, the progress rate of the task title A is displayed as “completion (100%)”, and the progress rate of the task title B is displayed as “50%”.
When the update button 36d is clicked, the items input/registered by the task registration unit 35 and the items input/registered by the work report registration unit 36 are transmitted to the management server 7 as the latest information, and the management server 7 The information in can be updated in synchronization with the latest information regarding tasks and work reports in the worker terminal 3. By clicking the update button 36 at any time after the work start operation and before the work end operation, the above items can be updated at any time. When the information on the management server 7 is synchronized with the latest information on tasks and work reports on the worker terminal 3, the latest information on tasks and work reports on the worker terminal 3 is displayed on the administrator terminal 5 as well. It is possible to realize timely work management for teleworkers.

[Administrator terminal operation screen]
Next, the operation screen on the administrator terminal 5 will be described with reference to FIGS. 5 and 6. The operation screens on the administrator terminal 5 shown in FIGS. 5 and 6 are configured by the work information display unit 54 and the application processing unit 55 of the administrator terminal 5 as described above.

In FIG. 5A, as a home screen of the operation screen of the administrator terminal 5, a list of teleworkers to be managed is displayed, and the department name (“●●●” of the administrator (name “●●●●”)) is displayed. Section)), one or more teleworkers (user 1: name "○○○○", user 2: name "△△△△", user 3: name "□□□□") to be managed. It is listed. Below the department name (“●● section”), a link to the personal screen for each teleworker, a link to the “Unapproved list” screen, and a link to the “History list” screen are displayed. If you click each link, you can move to the screen of each link.

In FIG. 5B, a list of work start applications from each teleworker is displayed as an application list screen of an operation screen on the administrator terminal 5. As an example, the name of the teleworker who is the target of display "○○○○", "working day" (the day when he/she worked at home), "applicant name" (the teleworker who applied to start work) No.), "boss group" (name of administrator who has management authority for work of teleworker), "advance application" (response status to work start application), "work start time", "work end time", "Total work hours", "End application" (check status of work report by the administrator), "Update date and time", etc. are displayed. Below the top teleworker's name is a link to the "Home" screen, a link to the "Application List" screen, a link to the "Task List" screen, a link to the "Report/Log" screen, Is displayed, and you can move to each link screen by clicking on each link.

FIG. 5C is a task list screen of the operation screen of the administrator terminal 5, on which a list of tasks of each teleworker is displayed. As an example, the name of the teleworker who is the target of display, "○○○○", "working day", "work content" (task title), "work content details" (specific work content of the task) Description text), "progress rate", "related materials", "related members", "work report" (work report), "update date", etc. are displayed. At the top of the screen, a link to the "home" screen, a link to the "application list" screen, a link to the "task list" screen, and a link to the "report/log" screen are displayed. , You can move to each link screen by clicking each link.

In FIG. 6A, a list of unapproved/unconfirmed work start applications and work end notifications is displayed as an unapproved list screen of the operation screen of the administrator terminal 5. For the item "boss group", select the administrator's name ("●●●●") from the pull-down menu and click the "Update" button. The list of work start applications of the teleworkers who have it is displayed in the “advance application” column, and the list of work end notifications is displayed in the “termination application” column. Click the "Confirm" button to move to the detailed screen for each item. At the top of the screen, a link to the "Home" screen, a link to the "Unauthorized list" screen, and a link to the "History list" screen are displayed. You can move to the previous screen.

FIG. 6B is a screen before the response to the work start application of the operation screen of the administrator terminal 5, and the application processing unit 55 is provided. As an example, "working day" (the day when you work from home is displayed.), "advance application" (displayed as "unapproved" because it is before the response to the work start application.), "end application" (working from home) Is not started, it is displayed as "not started.", "approval history" (display is blank because it is not approved), "email address" (e-mail address of teleworker "xx-xxx@ "xxx.com" is displayed.), "Applicant name" (The name of the teleworker "○○○○" is displayed.), "Boss group" (The name of the administrator "●●●●") Is displayed.), "System message" (processing history is displayed, and it is displayed that there was a notification of work start application at 14:15:35 on February 2, 2016). Working hours" ("0 hours 0 minutes 0 seconds" is displayed because the telecommuting has not started), and information related to the tasks registered in the task registration unit 35 is displayed. Further, an approval button and a denial button are provided as the application processing unit 55, and the administrator can click either. The administrator can confirm the content of the task that the telecommuter is going to perform by telecommuting through the screen shown in FIG. 6B, and can approve or reject the work start application. The application processing unit 55 may be configured to be able to receive a comment from the administrator regarding the approval response and/or a comment regarding the denial response from the administrator and transmit the comment to the management server 7. By receiving the comment from the management server 7 at the worker terminal 3, the teleworker can grasp the reason for approval or denial of the work start application, and in particular, the comment from the manager regarding the response of denial is It is possible to use it to find improvement points when applying for a work start.

FIG. 6C is a screen of the operation screen of the administrator terminal 5 after the response to the work start application. In the application processing unit 55, “approved” is lit on the approval button and the denial button is off. There is. The display items are the same as those in FIG. 6B, and after the telecommuter starts to work from home, the administrator can confirm the work status of the telecommuter at any time by displaying this screen. The display items in FIG. 6B are updated as follows in FIG. 6C. "Approved" is displayed for "pre-application", approval date and time and the name of the administrator who is the approver are displayed for "approval history", and "system message" is approved for the work start application The history that has been displayed is displayed, and for the "total work time", the total time of the times determined to be in the working state is displayed. In addition, the latest information updated by the teleworker who has registered in the work report registration unit 36 and clicked the aforementioned update button is reflected in the items of “progress rate”, “related materials”, and “work report”.

[Start of work sequence]
Next, the sequence at the start of work of the work-at-home management system 1 until the work-at-home worker starts working at home will be described with reference to FIG. 7. FIG. 7 is a processing sequence diagram showing a processing flow at the start of work in the telecommuting management system 1 according to the present invention.

A teleworker selects a date on the calendar display unit 34e for the worker terminal 3, and a task title regarding a task to be performed on the selected date, a descriptive text of the concrete content of the task, and related members. 3 is input (see FIG. 3A), the task registration unit 35 receives the input and registers the task (step S1).

After that, when the telecommuting worker clicks the “Apply” button 34c1 in the application unit 34c of the work information display unit 34 to input a work start application in the worker terminal 3, the worker terminal 3 The task registered in the task registration unit 35 and the work start application are transmitted to the management server 7 (step S2). At the same time, the worker terminal 3 changes the application unit 34c and the work status display unit 34d as shown in FIG. 4(a) to FIG. 4(b).

The management server 7 stores the task and the work start application received from the worker terminal 3 in the storage unit 76 while associating the task and the work start application with the teleworker who is the applicant by the work information management unit 74 (step S3). ).

Next, in the management server 7, the correspondence between the teleworker and the manager stored in the storage unit 76 is read out, and based on this correspondence, the manager specifying unit 75 makes the work start application. The administrator who has the management authority for the teleworker who uses the transmitted worker terminal 3 is specified (step S4).

The management server 7 transmits the work start application and the task reception notification to the manager terminal 5 used by the manager specified in step S4 (step S5). This allows the administrator terminal 5 to receive the work start application and the task reception notification from the management server 7, and display the work start application and the task on the work information display unit 54 (FIGS. 6A and 6B). )reference). Further, it is possible to notify the administrator who uses the administrator terminal 5 that there is a work start application. Furthermore, the administrator can know in advance what task the telecommuter is going to perform, and can give the administrator specific and specific judgment material when deciding whether to approve/deny the start of work. Note that the task content information itself may be transmitted instead of the task reception notification.

After that, the manager clicks the approval button or the denial button (see FIG. 6B) in the application processing unit 55 of the work information display unit 54, and the response to the work start application is input in the administrator terminal 5. Then, the administrator terminal 5 transmits the response information including the approval or rejection of the work start application to the management server 7 (step S6).

The management server 7 saves the response information received from the administrator terminal 5 in the storage unit 76 while linking the response information received from the administrator terminal 5 with the teleworker who uses the worker terminal 3 by the work information management unit 74. 3 (step S7).

When the worker terminal 3 receives the response information containing the denial from the management server 7, the worker terminal 3 displays the application unit 34c and the work status display unit 34d of the worker terminal 3 from FIG. 4(b) to FIG. 4(d). As described above, the telecommuting worker is urged to apply for a new work start (re-application) again, and the processing from step S1 is repeated.

On the other hand, when the worker terminal 3 receives the response information including the approval from the management server 7, the worker terminal 3 displays the application unit 34c and the work status display unit 34d of the worker terminal 3 from FIGS. Change as shown in c), and shift to a work startable state (step S8). As a result, it is possible to notify the teleworker using the worker terminal 3 that the work start application has been approved.

After that, the teleworker clicks the “start” button 34c2 (see FIG. 4(c)) on the application section 34c of the work information display section 34 (work start operation), so that the worker terminal 3 starts “start”. The time when the button 34c2 is clicked is used as the work start time and is transmitted to the management server 7 together with the work start notification (step S9), and the display of the work time (remaining work time in the present embodiment) on the work time display unit 34a is updated. Is started (step S10). At this time, the worker terminal 3 changes the application part 34c and the work status display part 34d of the worker terminal 3 from FIG. 4(c) to FIG. 4(e).

The management server 7 stores the work start time received from the worker terminal 3 in the storage unit 76 while associating the work start time with the teleworker who uses the worker terminal 3 by the work information management unit 74 (step S11). , Together with the work start notification, is transmitted to the administrator terminal 5 (step S12). Thereby, the administrator who uses the administrator terminal 5 can be notified that the telecommuting has started, and the work information display unit 54 of the administrator terminal 5 can display the work start time ( See FIG. 5B).

By adopting the sequence at the start of work as described above, when a teleworker starts working from home, approval by an administrator who has management authority for the teleworker is a requirement to start updating the display of working hours. It is possible to prevent the telecommuting worker from starting the telecommuting work without the administrator's knowledge, and it is possible to measure the working time excluding the telecommuting worker's will. In addition, since the administrator (mainly his/her direct supervisor) associated with each individual teleworker is specified, even if there are a large number of teleworkers, the main body for judging whether or not telecommuting is appropriate. Will be appropriately distributed, and it is not necessary to have an administrator who is exclusively in charge of determining the suitability of telecommuting for all teleworkers, and the confirmation work will be excessively concentrated only on certain managers. Can be prevented.

[Sequence on duty]
Next, the sequence during the telecommuting of the telecommuting management system 1 after the telecommuting start sequence shown in FIG. 7 will be described with reference to FIG. FIG. 8 is a processing sequence diagram showing the flow of processing during telecommuting in the telecommuting management system 1 according to the present invention.

The worker terminal 3 measures a predetermined time (for example, 1 minute) preset as a span for determining the work status of a teleworker (step S20), and when the predetermined time has elapsed, the usage status acquisition unit 37 In step S21, the usage status data of the worker terminal 3 is acquired.

The work status determination unit 38 of the work terminal 3 determines the work status of the teleworker who uses the work terminal 3 based on the usage status data acquired by the usage status acquisition unit 37 (step S22). The work status determination unit 38 applies the acquired usage status data to a preset work status determination table in which the usage status data is associated with the work status determination unit 38 to determine whether the teleworker is in a working state or an out-of-work state. judge.

When the determination result by the work status determination unit 38 is the work status, the work time counting unit 39 measures the time obtained by subtracting the predetermined time (1 minute) from the required work time as the remaining work time, and the working time is calculated. The display unit 34a updates the display with the remaining work time counted by the work time counting unit 39 (step S23), and repeats the processing from step S20.

On the other hand, when the determination result by the work status determination unit 38 is the non-work status, the processing from step S20 is repeated. As a result, the time determined by the work status determination unit 38 as the non-work status is not counted as the work time by the work time counting unit 39, and the remaining work time is not counted down.

In addition to the above sequence, examples of the time during which the work time counting unit 39 does not measure the work time include the time when the worker terminal 3 is shut down. As an example of the process in this case, while the program for executing the above sequence is being activated in the worker terminal 3, the process is executed according to the above sequence. On the other hand, when the program is ended (to shut down the worker terminal 3), the use status acquisition unit 37 acquires and stores the program end time as data regarding the end of the program. Next, when the program is started, the usage status acquisition unit 37 acquires and stores the program start time as data relating to the program start. The work state determination unit 38 determines that the time from the program end time to the program start time is an out-of-work state, and the work time clock unit 39 does not time the time determined to be the non-work state as a work time. do it.

By adopting the sequence during work described above, the worker terminal 3 obtains the usage status data at every predetermined time, determines the working status of the worker terminal 3 based on the usage status data, and the determination result. Since the display update of the working time based on the above is executed and the processing by the management server 7 is not involved, there is an effect that the processing load on the management server 7 can be reduced. In particular, when there are many worker terminals 3 to be managed, the effect of reducing the processing load on the management server 7 is great.

[End of work sequence]
Next, a sequence at the end of work of the work-at-home management system 1 when the work-at-home worker finishes work-at-home will be described with reference to FIG. 9. FIG. 9 is a processing sequence diagram showing the flow of processing at the end of work in the telecommuting management system 1 according to the present invention.

When a work report is input by the teleworker as a work report regarding a task performed by working from home (see FIG. 3B), the work report registration unit 36 receives the input and registers the work report. (Step S30).

Similarly, when the teleworker inputs the created related material as the work report regarding the task performed by working from home (see FIG. 3B), the work report registration unit 36 inputs the input. Receiving and registering related materials (step S31).

Similarly, when a teleworker inputs a progress rate of a task as a work report regarding a task performed by working from home (see FIG. 3B), the work report registration unit 36 inputs the input. It is accepted and the progress rate is registered (step S32).

When an update operation is performed by the teleworker clicking the update button 36d, the worker terminal 3 transmits a work report (work report, related materials, progress rate) to the management server 7 (step S33). ..

The management server 7 saves the work report received from the worker terminal 3 in the storage unit 76 while associating the work report with the teleworker who uses the worker terminal 3 by the work information management unit 74 (step S34). As a result, the information of the management server 7 can be synchronized with the latest information regarding tasks and work reports in the worker terminal 3. Further, the work information display unit 54 of the administrator terminal 5 can acquire and display the latest information of the work report associated with the teleworker using the administrator terminal 3 from the management server 7 (see FIG. (c) and FIG. 6(c)), the administrator can confirm the results of the work performed by the teleworker working from home.

Regarding steps S30 to S35, not only immediately before the end of work, but during work after the work start operation, the work report at that time can be arbitrarily issued based on the same steps.

Subsequently, the management server 7 transmits a work report reception notification to the manager terminal 5 (step S35). As a result, the administrator who uses the administrator terminal 5 can be notified that the latest information of the work report has been updated. Note that the content information itself of the work report may be transmitted instead of the reception notification of the work report. This also allows the manager to confirm the results of the work done by the telecommuting worker, as in the above case.

After that, the teleworker clicks the “end” button 34c3 (see FIG. 4(e)) in the application section 34c of the work information display section 34 (work end operation), so that the worker terminal 3 displays “end”. The time when the button 34c3 is clicked is used as the work end time and is transmitted to the management server 7 together with the work end notification (step S36), and the display of the work time (remaining work time in this embodiment) on the work time display unit 34a is updated. To stop. At this time, the worker terminal 3 changes the application unit 34c and the work status display unit 34d of the worker terminal 3 from FIG. 4(e) to FIG. 4(f).

The management server 7 saves the work end time received from the worker terminal 3 in the storage unit 76 while associating it with the teleworker who uses the worker terminal 3 by the work information management unit 74 (step S37). , And sends it to the administrator terminal 5 together with the work end notification (step S38). As a result, the administrator who uses the administrator terminal 5 can be notified that the telecommuting has been completed, and the work information display unit 54 of the administrator terminal 5 can display the work end time and the total work time. (See FIG. 5B and FIG. 6C).

The application section 34c of the work information display section 34 may also click the "end" button 34c3 (see FIG. 4E) (work end operation) to double as a work report update operation. That is, immediately before the end of work, after registering the work report (step S30), registering the related materials (step S31), and registering the progress rate (step S32), the teleworker clicks the update button 36d. Instead, when the "end" button 34c3 is clicked, the work terminal 3, the work end notification, and the work end time are transmitted from the worker terminal 3 to the management server 7, and the management server 7 sends the work report and the work end. The notification and the work end time may be configured to be stored in the storage unit 76 as described above.

By adopting the sequence at the end of work as described above, the administrator can clearly recognize the end of work of the teleworker and manage the teleworker including the confirmation of the total working hours and the work report (work evaluation). Can be done in the same way as for attendants.

A program for executing the above sequence is incorporated in each of the worker terminal 3, the management server 7, and the manager terminal 5.

<Modification 1>
Hereinafter, with reference to Drawing 10 and Drawing 11, modification 1 of a 1st embodiment of a telecommuting management system concerning the present invention is explained. FIG. 10 is a functional block diagram of a telecommuting management system according to Modification 1 of the present invention. (a) is a functional block diagram of a worker terminal, (b) is a functional block diagram of a management server, and (c) is. FIG. 11 is a functional block diagram of the administrator terminal, and FIG. 11 is a processing sequence diagram showing processing during teleworking in the teleworking management system according to the first modification of the present invention. It should be noted that components having the same configurations and functions as those of the above-described first embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

In the first embodiment of the telecommuting management system according to the present invention described above, the configuration in which the working state determination unit 38 is provided in the worker terminal 3 has been described, but instead of this, as shown in FIG. The work status determination unit 78 may be provided in the. The sequence during telecommuting of the telecommuting management system in this case will be described with reference to FIG. The sequence at the start and end of work of the telecommuting management system according to Modification 1 is the same as that of the first embodiment (see FIGS. 7 and 9).

The management server 7 measures a predetermined time (for example, 1 minute) preset as a span for determining the work status of the telecommuter (step S120), and when the predetermined time elapses, the worker terminal 3 is notified to the worker terminal 3. Then, the usage status data of the worker terminal 3 is requested (step S121).

When the worker terminal 3 receives the request from the management server 7, the usage status acquisition unit 37 acquires the usage status data of the worker terminal 3 (step S122) and sends the usage status data to the management server 7. It is transmitted (step S123).

When the usage status data is received from the worker terminal 3, the working status determination unit 78 of the management server 7 determines whether the teleworker who uses the worker terminal 3 uses the usage status data acquired by the usage status acquisition unit 37. The work status is determined (step S124). The working status determination unit 78 applies the acquired usage status data to a working status determination table that is preset and stored in the storage unit 76 and is associated with the usage status data, so that the teleworker can work. The management server 7 determines whether it is in the middle state or the non-working state, and transmits the determination result to the worker terminal 3 (step S125).

When the determination result by the work state determination unit 78 indicates that the work is in progress, the work time counting unit 39 counts the time obtained by subtracting the predetermined time (1 minute) from the required work time as the remaining work time, and The display unit 34a updates the display with the remaining working hours counted by the working hour clocking unit 39 (step S126). Then, the processing from step S120 is repeated.

On the other hand, when the determination result by the work status determination unit 78 is the non-work status, the processing from step S120 is repeated. As a result, the time determined by the work status determination unit 78 as being out of work is not counted as the work time by the work time counting unit 39, and the remaining work time is not counted down.

Further, when the working status determination unit 78 of the management server 7 does not receive the usage status data from the worker terminal 3, the working status determination unit 78 returns to step S120. While the usage status data is not received from the worker terminal 3, it is assumed that the worker terminal 3 is in the offline state or the shutdown state, and as in the case where it is determined that the worker terminal 3 is in the non-working state, the working time counting unit 39 sets the working time Since it is not timed, the remaining working hours will not be counted down.

A program for executing the sequence of the telecommuting management system according to the first modification is incorporated in each of the worker terminal 3, the management server 7, and the manager terminal 5.

<Modification 2>
Modification 2 of the first embodiment of the telecommuting management system according to the present invention will be described below with reference to FIGS. 12 and 13. FIG. 12 is a functional block diagram of a telecommuting management system according to a modified example 2 of the present invention. (a) is a functional block diagram of a worker terminal, (b) is a functional block diagram of a management server, and (c) is FIG. 13 is a functional block diagram of the administrator terminal, and FIG. 13 is a processing sequence diagram showing processing during teleworking in the teleworking management system according to the second modification of the present invention. It should be noted that components having the same configurations and functions as those of the above-described first embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

In the first embodiment of the telecommuting management system according to the present invention described above, the configuration in which the working state determination unit 38 and the working time clock unit 39 are provided in the worker terminal 3 has been described, but instead of these, it is shown in FIG. As described above, the management server 7 may be provided with the work status determination unit 78 and the work time counting unit 79. The sequence of the telecommuting management system during telecommuting in this case will be described with reference to FIG. The sequence at the time of starting work and at the end of work of the telecommuting management system according to Modification 2 is the same as that of the above-described first embodiment (see FIGS. 7 and 9).

The management server 7 measures a predetermined time (for example, 1 minute) preset as a span for determining the working status of the teleworker (step S220), and when the predetermined time elapses, the management terminal 7 notifies the worker terminal 3 of the time. Then, the usage status data of the worker terminal 3 is requested (step S221).

When the worker terminal 3 receives the request from the management server 7, the usage status acquisition unit 37 acquires the usage status data of the worker terminal 3 (step S222) and sends the usage status data to the management server 7. It is transmitted (step S223).

When the usage status data is received from the worker terminal 3, the working status determination unit 78 of the management server 7 determines whether the teleworker who uses the worker terminal 3 uses the usage status data acquired by the usage status acquisition unit 37. The work status is determined (step S224). The working status determination unit 78 applies the acquired usage status data to a working status determination table that is preset and stored in the storage unit 76 and is associated with the usage status data, so that the teleworker can work. Judge whether it is in a medium state or out of work.

When the determination result by the work state determination unit 78 is the work state, the work time counting unit 79 counts the time obtained by subtracting the predetermined time (1 minute) from the required work time as the remaining work time (step S225). ), the management server 7 transmits to the worker terminal 3 an instruction to update the display of the working hours during the remaining counted working hours (step S226).

The working time display unit 34a updates the display with the remaining working time counted by the working time counting unit 79 received from the management server 7 (step S227). Then, the processing from step S220 is repeated.

On the other hand, when the determination result by the work status determination unit 78 is the non-work status, the processing from step S220 is repeated. As a result, the time determined by the work status determination unit 78 as being out of work is not counted as the work time by the work time clock unit 79, and the remaining work time is not counted down.

In addition, when the working status determination unit 78 of the management server 7 does not receive the usage status data from the worker terminal 3, the working status determination unit 78 returns to step S220. While the usage status data is not received from the worker terminal 3, it is assumed that the worker terminal 3 is in the offline state or the shutdown state, and as in the case where it is determined that the worker terminal 3 is in the non-working state, the working time counting unit 79 sets the working time Since it is not timed, the remaining working hours will not be counted down.

A program for executing the sequence of the telecommuting management system according to Modification 2 is incorporated in each of the worker terminal 3, the management server 7, and the manager terminal 5.

<Modification 3>
Next, a modified example 3 of the first embodiment of the telecommuting management system according to the present invention will be described. In the telecommuting management system 1 according to the above-described first embodiment, for the task and the work start application input on the worker terminal 3, the administrator confirms the contents of the task and then provides the response information to the work start application. The sequence in which the response information is received by the worker terminal 3 by inputting to the administrator terminal 5 and shifts to the work startable state has been described. On the other hand, as a modified example 3, the teleworking management system according to the present invention responds to the task and the work start application entered in the worker terminal 3 by performing the permission/denial determination in the management server 7 or the administrator terminal 5. It may be configured to transmit information.

In this case, the management server 7 or the administrator terminal 5 makes an approval/denial decision to approve or deny the work start application, and sends the response information containing the approval or the response information containing the denial. A determination unit (not shown) is provided. The application determination unit is an application approval/disapproval determination table in which data relating to tasks (scheduled work from home, task titles, explanations of specific work content of tasks, related members) registered at the time of application for starting work is associated in advance. In the drawing), the data regarding the task is applied to determine approval or denial, and depending on the determination result, the response information having the content of the approval or the response information having the content of the denial is transmitted. The application approval/disapproval determination table is stored in the storage unit 76 of the management server 7 or the storage unit (not shown) of the administrator terminal 5. The application approval/disapproval determination table may be set in advance according to the characteristics of the organization, department, and individual teleworker to which the teleworker belongs.

<Second Embodiment>
With the widespread use of computers, workers who perform desk work often use a personal computer lent at work or a personal computer at home to work. In addition, the flextime system is often introduced, and there are many cases in which the work start time and the work end time are changed at the discretion of the worker under certain conditions. In an organization to which many such desk workers belong, what kind of work is done on a computer, what kind of software (program) is used on the computer, and what kind of work style is used? It is important information for a person to understand whether or not they are producing highly evaluated work results in order to improve the overall work efficiency.
The same can be said for organizations having workers who work from home, which is widely promoted as a flexible work style regardless of place or time. That is, the work done at home by the teleworker is significantly different from the work at the organizational base by the attended worker in the working hours and working environment. Therefore, it is important to have information on what kind of work by working from home leads to a highly evaluated work result, and especially for an administrator who makes a decision as to whether or not to permit a work-at-home application, it is also effective information when making a decision on whether to permit or not.
Therefore, a work management system capable of collecting and analyzing such information is required. Therefore, in the second embodiment according to the present invention, a work management system capable of analyzing the evaluation tendency of the work report by collecting evaluation information of the work report by the administrator will be described.

The configuration of the work management system 100 according to the second embodiment of the present invention will be described below with reference to FIGS. 14 to 16. 14 is a conceptual diagram showing the entire work management system according to the second embodiment, FIG. 15 is a processing sequence diagram showing a flow of processing during work in the work management system according to the second embodiment, and FIG. It is a processing sequence diagram which shows the flow of processing at the time of work evaluation totalization and analysis in the work management system by embodiment. It should be noted that components having the same configurations and functions as those of the first embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.

The work management system 100 according to the second embodiment basically has the same configuration and processing sequence as the telecommuting management system 1 according to the first embodiment described above, and collects evaluation information for the above work reports. It differs from the telecommuting management system 1 according to the first embodiment in that a means and a processing sequence for analyzing an evaluation tendency for a work report are added. Further, the telecommuting management system 1 according to the above-described first embodiment (including Modifications 1 to 3) is premised on the case where the worker who uses the worker terminal 3 is a telecommuting worker working at home. However, in the work management system 100 according to the second embodiment, it does not matter whether the worker who uses the worker terminal is a person who works from home or a person who goes to work (to an organization base). Therefore, when quoting the description of the first embodiment in the following description, the words “working at home” and “working at home” described in the first embodiment are referred to as “worker” and “work”. It should be read again.

As shown in FIG. 14, the work management system 100 manages one or more worker terminals 3 used by a worker, one or more manager terminals 5 used by a manager, a worker terminal 3 and a manager terminal 5. Management server 7 for The management server 7 is connected to the administrator terminal 5 via an intranet or the like, while being connected to the worker terminal 3 via a communication network 9 such as the Internet or an intranet. The worker terminal 3 is, similar to the worker terminal 3 according to the first embodiment, a transmission/reception unit 32, a communication unit 33, a work information display unit 34 (work time display unit 34a), a task registration unit 35, and It has a work report registration unit 36, a usage status acquisition unit 37, a work status determination unit 38, a work time counting unit 39, and a control unit 31 that controls these operations (see FIG. 2A). Further, the management server 7 controls the transmission/reception unit 72, the work information management unit 74, the manager identification unit 75, the storage unit 76, and the operations thereof, as in the management server 7 according to the first embodiment. And a control unit 71 (see FIG. 2B). Furthermore, the administrator terminal 5 controls the transmission/reception unit 52, the communication unit 53, the work information display unit 54, the application processing unit 55, and these operations, as in the management server 7 according to the first embodiment. And a control unit 51 (see FIG. 2C).

The transmission/reception unit 52 transmits the confirmation result (evaluation information) for the work report to the management server 7, the transmission/reception unit 72 receives the confirmation result (evaluation information) for the work report from the administrator terminal 5, and the storage unit 76 The check result (evaluation information) for the work report is stored, and the work information management unit 74 manages the check result (evaluation information) for the work report in association with each teleworker using the worker terminal 3.

As described in the first embodiment, the usage status data acquired by the usage status acquisition unit 37 includes data regarding the startup status of a predetermined program of the worker terminal 3, and which program was started during the working hours, This is data that can be aggregated by a work information management unit 74, which will be described later, which program was operated by a worker when a plurality of programs were activated.

The work information management unit 74 has, in addition to the configuration and functions described in the first embodiment, a work report received from the administrator terminal 5 (work report, created related material (artifact), task progress rate, etc.). A method of collecting evaluation information for the work report and analyzing the evaluation tendency for the work report. Furthermore, the work start time and the work end time of the work hours are collected, and the evaluation tendency is analyzed together with the information on the working hours and the work time. It is configured as a means for totaling the programs that have been activated in the worker terminal 3 and the frequency of use thereof, and analyzing the evaluation tendency together with information regarding the activated programs.

The sequence at the start of work of the work management system 100 until the worker starts work is similar to the sequence at the start of work of the telecommuting management system 1 according to the first embodiment (see FIG. 7). The description is omitted.

Next, a sequence during work of the work management system 100 after the work start sequence will be described with reference to FIG. As shown in FIG. 15, the processing from step S320 to step S323 is the same as the processing from step S20 to step S23 in the sequence at the start of work (see FIG. 7) of the telecommuting management system 1 according to the first embodiment. However, in the sequence during work of the work management system 100, the usage status data acquired by the usage status acquisition unit 37 in step S321 is transmitted from the worker terminal 3 to the management server 7 in step S324 and in the management server 7. The step S325 of adding the usage status data received from the worker terminal 3 to the storage unit 76 while linking the usage status data with the worker terminal 3 and the worker using the same by the work information management unit 74 is added. The difference is that As a result, the usage status data at the predetermined time is accumulated in the management server 7 every predetermined time measured in step S320. Note that, as shown in FIG. 15, it is preferable that the work status determination unit 38 determines the work status in step S322, and transmits the usage status data to the management server 7 when the determination result is the “work status”. .. As a result, the usage status data of the worker terminal 3 in the off-work state such as when the worker is away from the office is excluded, and the usage status data of the situation where the worker terminal 3 is actually used is aggregated by the management server 7. Therefore, the accuracy of analysis can be improved.

In addition to the above, the sequence during work of the work management system 100 is a sequence at the start of work of the telecommuting management system 1 (see FIG. 10) according to the modified example 1 of the first embodiment (see FIG. 11). Alternatively, in response to the sequence (see FIG. 13) at the start of work of the telecommuting management system 1 (see FIG. 12) according to the modified example 2, the management server 7 sends the usage status data received from the worker terminal 3 to work. The information management unit 74 may associate the worker terminal 3 and a worker who uses the worker terminal 3 with each other, and may add a step of storing the information in the storage unit 76.

The sequence at the end of work of the work management system 100 when the worker finishes work is similar to the sequence at the end of work of the telecommuting management system 1 according to the first embodiment (see FIG. 9). The description is omitted.

Next, the processing sequence of the work management system 100 at the time of work evaluation aggregation and analysis will be described with reference to FIG.

When the manager terminal 5 receives the work end notification and the work end time from the management server 7, the manager uses the manager terminal 5 to report work reports (work report, related materials, progress rate) for each worker, total work. You can check the time, work start time, work end time, etc. at any time. When the administrator inputs the work evaluation to the administrator terminal 5, the administrator terminal 5 accepts the input and is stored in the storage unit (not shown) of the administrator terminal 5 (step S400). , To the management server 7 (step S401). The management server 7 saves the work evaluation received from the administrator terminal 5 in the storage unit 76 while associating the work evaluation with the worker terminal 3 and the worker using the work information management unit 74 (step S402). ).

Further, in the management server 7, the work information management unit 74 reads the work start time and the work end time of the worker stored in the storage unit 76, and specifies the working time zone of the worker (step S403). Based on the work start time and the work end time on the work day, it is possible to figure out which time zone of the required work time was used. As a result, work hours such as a morning work style that spends most of the required work hours in the morning, a night work style that spends the required work hours at night, and a balanced work style that balances the required work hours in the morning and afternoon You can analyze the work style according to your needs.

Further, in the management server 7, the work information management unit 74 reads the data, which is stored in the storage unit 76, regarding the activation state of the program that was activated in the worker terminal 3 during the working hours, and the worker terminal 3 In addition to identifying the program that was started in, when multiple programs were started, the information about the started program such as which program was being operated by the worker (frequency of use) and aggregated Analyze (step S404).

In the management server 7, the work information management unit 74 is based on the work evaluation transmitted in step S400, the information regarding the work hours specified in step S403, and the activation program and the usage frequency specified/analyzed in step S404. The evaluation tendency is analyzed (step S405).

In this way, the management server 7 aggregates evaluation information of the work reports by the administrator, analyzes the evaluation tendency of the work reports, and provides statistical information such as what work reports are highly evaluated. be able to.

Further, since the management server 7 manages the work of one or more workers, by not only the work evaluation for the same worker but also the work evaluations for different workers, the analysis is repeated, It is possible to extract the evaluation tendency of each worker, each department, or the entire organization.

More specifically, according to the work management system 100, what kind of work report is given to a worker who has an excellent work evaluation, what kind of time zone he/she is working, and You will be able to collect and analyze information such as whether you frequently use such programs.

The present invention can be embodied in many forms without departing from its essential characteristics. Therefore, it goes without saying that the above-described embodiment is merely for explanation and does not limit the present invention.

1 telecommuting management system 3 worker terminal 5 administrator terminal 7 management server 9 communication network 31 control unit 32 transmitter/receiver unit 33 communication unit 34 work information display unit 34a working time display unit 34b user display unit 34c application unit 34c1 Button 34c2 "start" button 34c3 "end" button 34d work status display section 34d1 application display 34d2 working status display 34d3 completed display 34e calendar display section 34f personal information setting button 35 task registration section 35a task title registration section 35b related member registration Part 35c Task addition icon 35d Task deletion icon 36 Work report registration unit 36a Work report registration unit 36b Related material registration unit 36c Progress rate registration unit 36d Update button 37 Usage status acquisition unit 38 Work status determination unit 39 Work time measurement unit 51 Control unit 52 transceiver unit 53 communication unit 54 work information display unit 55 application processing unit 71 control unit 72 transmitter/receiver unit 74 work information management unit 75 manager identification unit 76 storage unit 78 work status determination unit 79 work time clocking unit 100 work management system

Claims (16)

A work-at-home management system comprising one or more work terminals used by a teleworker, one or more management terminals used by an administrator, and the management terminal managing the work terminal and the management terminal. ,
The management server is
A storage unit that stores a correspondence relationship between the teleworker and the administrator,
An administrator specifying unit that specifies, based on the correspondence relationship, an administrator who has management authority for the teleworker who uses the worker terminal that has transmitted the work start application,
The work start application is received from the worker terminal, the work start application is transmitted to the administrator terminal used by the administrator specified by the administrator specifying unit, and the work start application is approved or denied. Receiving a response information having the content from the administrator terminal, and transmitting and receiving the response information to the worker terminal,
The work terminal has a working time display unit that starts updating the display of the working time after receiving the response information including the approval from the transmission/reception unit of the management server. Management system. The storage unit stores the correspondence by associating an attribute of a teleworker who uses the employee terminal that has transmitted the work start application with an administrator who has management authority that matches the attribute of the teleworker. The telecommuting management system according to claim 1, wherein the teleworking management system is provided. The worker terminal is
A working time counting section for measuring the working time displayed on the working time display section;
A usage status acquisition unit for acquiring usage status data of the worker terminal;
Based on the usage status data acquired by the usage status acquisition unit, a work status determination unit that determines the work status of the teleworker using the worker terminal,
The telecommuting management system according to claim 1 or 2, wherein the working time clocking unit does not clock the time determined by the working status determination unit as being out of work as the working time. The worker terminal is
A working time counting section for measuring the working time displayed on the working time display section;
A usage status acquisition unit for acquiring usage status data of the worker terminal;
The management server has a work state determination unit that determines the work state of the teleworker using the worker terminal based on the use state data acquired by the use state acquisition unit,
The telecommuting management system according to claim 1 or 2, wherein the working time clocking unit does not clock the time determined by the working status determination unit as being out of work as the working time. The worker terminal has a usage status acquisition unit that acquires usage status data of the worker terminal,
The management server is
A working time counting section for measuring the working time displayed on the working time display section;
Based on the usage status data acquired by the usage status acquisition unit, a work status determination unit that determines the work status of the teleworker using the worker terminal,
The telecommuting management system according to claim 1 or 2, wherein the working time clocking unit does not clock the time determined by the working status determination unit as being out of work as the working time. The usage status data acquired by the usage status acquisition unit is data relating to an input signal of an input device of the worker terminal and/or an activation status of a predetermined program of the worker terminal. The telecommuting management system according to claim 3 or 4. The work status determination unit applies the usage status data acquired from the usage status acquisition unit to a work status determination table in which data related to input signals of the input device of the worker terminal is associated in advance, and 7. The telecommuting management system according to claim 6, wherein the worker determines that the worker is in a working state or a non-working state. The work status determination unit applies the usage status data acquired from the usage status acquisition unit to a work status determination table in which data regarding the activation status of a predetermined program of the worker terminal is associated in advance, The telecommuting management system according to claim 6 or 7, wherein it is determined that the teleworker is in a working state or a non-working state. The worker terminal has a task registration unit that receives and registers an input of a task of the teleworker, and the transmission/reception unit of the management server receives the task registered by the task registration unit, The telecommuting management system according to any one of claims 1 to 8, wherein the task or the task reception notification is transmitted to an administrator terminal. The worker terminal has a work report registration unit that receives and registers a work report of the teleworker, and the transmission/reception unit of the management server receives the work report registered by the work report registration unit. The at-home worker management system according to any one of claims 1 to 9, wherein the work report or the work report reception notification is transmitted to the administrator terminal. The working time display unit starts updating the display of the working time after receiving the response information including the approval from the transmission/reception unit of the management server and when the work start operation is received. The telecommuting management system according to any one of claims 1 to 10. The at-home work according to claim 10 , wherein the management server includes a work information management unit that collects evaluation information on the work report received from the administrator terminal and analyzes an evaluation tendency of the work report. Management system. The work information management unit, teleworker management system according to claim 12, characterized in that aggregate the work start time and work end time of working hours, to analyze the evaluation trend along with information about the time zone of work .. The work information management unit adds up the program and its frequency of use that has been started in the working terminal during working hours, according to claim 12, characterized in that analyzing the evaluation trend along with information about activation program Home teleworker management system. Work at home for managing work-at-home by one or more work terminals used by teleworkers, one or more manager terminals used by managers, and the management server managing the work terminals and the management terminals A management program,
Based on the predetermined correspondence between the teleworker and the administrator, the administrator identification processing for identifying the administrator who has the management authority for the teleworker who uses the worker terminal that has transmitted the work start application,
The work start application is received from the worker terminal, the work start application is transmitted to the administrator terminal used by the administrator specified by the administrator specifying process , and the work start application is approved or rejected. A transmission/reception process of receiving response information having the content from the administrator terminal and transmitting the response information to the worker terminal,
Based on the usage status data of the worker terminal acquired from the worker terminal, a work status determination process of determining the work status of the teleworker using the worker terminal,
A telecommuting management program characterized by causing a management server for a telecommuting management system to execute. Work at home for managing work-at-home by one or more work terminals used by teleworkers, one or more manager terminals used by managers, and the management server managing the work terminals and the management terminals A management program,
Work start application processing to send a work start application,
An application result reception process of receiving response information containing the approval or denial by the administrator of the work start application from the management server,
From the management server, after receiving the response information and approval contents, and the working time display process starts updating the work time display,
A working time counting process for measuring the working time displayed in the working time display process;
Usage status acquisition processing for acquiring usage status data of the worker terminal,
Work status determination processing for determining the work status of the teleworker using the worker terminal based on the usage status data acquired in the usage status acquisition processing,
To the worker terminal of the telecommuting management system,
The at-home work management program is characterized in that the working time clocking process does not clock the time determined as being out of work in the working condition determination process as the working time.

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