JP2019144768A - Information processing device, information processing method, program and information processing system - Google Patents

Abstract

To provide an information processing device or the like capable of preventing submissions from users who do not visit a store while increasing users who submit word-of-mouth.SOLUTION: According to an embodiment of the present invention, an information processing device includes: transmission means for transmitting a prescribed message including access information to a site that can register evaluation information on an evaluation of a store to a first terminal of a first user having made a reservation at the store; reception means for receiving an access request to the site from a second terminal of a second user receiving the access information from the terminal of the first user; determination means for determining whether the second user has used the store on the basis of prescribed information included in the access request; permission means for permitting the second terminal of the second user to access the site in the case of determining the use of the store; and reception means for receiving evaluation information from the second terminal of the permitted second user.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an information processing apparatus, an information processing method, a program, and an information processing system that provide a search result in response to a search request from a user terminal.

  Conventionally, a technology has been developed in which a user who visits a store posts a review of the store. Patent Document 1 discloses an invention in which it is determined whether or not a user posting a review has visited the store, and only a user who has visited the store can post the review. Specifically, Patent Document 1 describes that when a store location and a user's current or past location are within a predetermined range, the user can post a review as a non-restricted target. Has been.

JP 2013-200739 A

  As described above, Patent Document 1 describes that only users who actually visit a store can post reviews. However, in the invention described in Patent Document 1, in order for a user to post a review, it is necessary to access a site where the review can be voluntarily posted. Therefore, the problem that the user who contributes a review will be limited arises.

  On the other hand, it is conceivable to increase the number of contributors by notifying users who use the store of access information of sites that can post reviews. However, such as when there is a secretary, there are cases where the store can only grasp the representative user of a plurality of users, it is not possible to ask other users for access information to the site, in such a case Still has the problem that the number of users who post reviews is limited.

  In view of the above problems, the present invention determines whether or not a user who wants to contribute a word of mouth actually visits the store while spreading access information to a site where the word of mouth can be posted to a plurality of users. Thus, it is to provide an information processing apparatus, an information processing method, a program, and an information processing system that can increase posting users and prevent posting from users who have not visited the store.

  An information processing apparatus according to an embodiment of the present invention transmits a predetermined message including access information to a site capable of registering evaluation information related to evaluation of a store to a first terminal of a first user who has made a reservation for the store. Based on the predetermined information included in the access request, the receiving means for receiving an access request to the site from the second terminal of the second user who has received the access information from the terminal of the first user, A determination means for determining whether or not two users have used the store; a permission means for permitting access to the site of the second terminal of the second user if it is determined that the user has used; and a permitted second user Receiving means for receiving evaluation information from the second terminal.

  In the information processing apparatus according to the embodiment of the present invention, the predetermined information is store visit authentication information acquired by the second terminal of the second user in the store, and the determination unit includes the store visit authentication information in the access request. If it is, the second user may determine that the store has been used.

  In the information processing apparatus according to an embodiment of the present invention, the predetermined information is a predetermined password input by the second user, and the determination unit includes the second information when the access request includes the predetermined password. It may be characterized that it is determined that the user has used the store.

  The information processing apparatus according to an embodiment of the present invention further includes storage means for storing identification information that can uniquely identify a terminal located in the store within a time corresponding to the reservation time of the reservation, The information is identification information of the second terminal of the second user, and the determination means uses the store when the identification information of the second user is included in the stored identification information. It may be characterized that it is determined that it has been performed.

  In the information processing apparatus according to an embodiment of the present invention, the storage unit is used when the location information of the second terminal is included in the location information of the store within the time corresponding to the reservation time of the reservation, or in the store When the second terminal is connected to a possible predetermined access point, the identification information of the second terminal may be stored.

  In the information processing apparatus according to an embodiment of the present invention, if the permission means is before the start time of the reservation time of the reservation, or if the number of terminals permitted to access the site exceeds the reservation number of reservations, The second user may be denied access to the site of the second terminal.

  In the information processing apparatus according to an embodiment of the present invention, the transmission unit is configured by the first user and the second user in the chat system in which the first terminal of the first user and the second terminal of the second user participate. A predetermined message including access information to the site may be posted to the group.

  In the information processing apparatus according to the embodiment of the present invention, the transmission means evaluates the second terminal of the second user included in the group in the chat system after the start time of the reservation time or after the reservation time ends. A predetermined message including access information to the site may be transmitted to the second terminal that has not received the information.

  The information processing method which concerns on one Embodiment of this invention transmits the predetermined | prescribed message containing the access information to the site which can register the evaluation information regarding evaluation of a store to the 1st terminal of the 1st user who performed the reservation with respect to a store A receiving step of receiving an access request to the site from the second terminal of the second user who has received the access information from the first terminal of the first user, and a predetermined information included in the access request A determination step for determining whether or not the second user has used the store, a permission step for permitting access to the site of the second terminal of the second user if it has been determined that the store has been used, A reception step of receiving evaluation information from the second terminal of the two users.

  A program according to an embodiment of the present invention provides a computer with a predetermined message including access information to a site that can register evaluation information related to a store evaluation on the first terminal of a first user who has made a reservation for the store. Based on a transmission function to transmit, a reception function to receive an access request to the site from the second terminal of the second user who has received access information from the first terminal of the first user, and predetermined information included in the access request A determination function for determining whether or not the second user has used the store, and a permission function for permitting access to the site of the second terminal of the second user when it is determined that the second user has used, And a reception function for receiving evaluation information from the second terminal of the second user.

  An information processing system according to an embodiment of the present invention includes a first terminal of a first user who makes a reservation for a store, a second terminal of a second user that receives information related to the reservation from the first terminal, a first terminal, An information processing apparatus capable of communicating with the second terminal, and the information processing apparatus sends a predetermined message including access information to a site capable of registering evaluation information regarding the evaluation of the store to the first terminal of the first user. Based on the predetermined information included in the access request, the receiving means for receiving the access request to the site from the transmitting means for transmitting, the second terminal receiving the access information via the first terminal, and the second user Evaluation information is obtained from the determination means for determining whether or not the store has been used, the permission means for permitting access to the site of the second terminal when the use is determined, and the permitted second user terminal. Characterized in that and a reception means for attaching only.

  According to the present invention, by diffusing access information to a site where a review can be posted to a plurality of users, it is determined whether or not a user who intends to post a review has actually visited the store, It is possible to provide an information processing apparatus and the like that can prevent posting from users who have not visited the store while increasing the number of users who post reviews.

It is a figure which shows the structural example of the information processing system in one Embodiment of this invention. It is a figure which shows the structural example of the information processing apparatus in one Embodiment of this invention. It is a figure which shows the structural example of the identification information of the terminal memorize | stored in a memory | storage part in one Embodiment of this invention. It is a figure which shows the structural example of the 1st terminal in one Embodiment of this invention. It is a figure which shows the structural example of the shop terminal in one Embodiment of this invention. It is a flowchart which shows the operation example of the information processing apparatus in one Embodiment of this invention.

  Hereinafter, an embodiment of the present invention will be specifically described with reference to the accompanying drawings.

  In one embodiment of the present invention, the information processing apparatus transmits a predetermined message including access information to a site where evaluation information relating to the evaluation of the store can be registered to the first terminal of the first user who made the reservation for the store. To do. The evaluation information is, for example, a word of mouth of a store. Then, the first terminal of the first user can transfer the access information received from the information processing apparatus to a plurality of second users who are other users. Therefore, it is possible to spread access information to a site where a word of mouth can be posted to a plurality of users.

  However, since the first terminal of the first user can arbitrarily transfer the access information to a plurality of user terminals, the first terminal also transfers the access information to a user terminal that does not actually use the store. there is a possibility. In this case, there is a possibility that a user who does not actually use the store registers the evaluation information regarding the evaluation of the store.

  Therefore, in an embodiment according to the present invention, when there is an access request from the second terminal of the second user, the information processing apparatus determines whether or not the second user actually uses the store. For example, the information processing apparatus determines whether or not the access request received from the second terminal of the second user includes store authentication information that can be acquired in the store. If the store visit authentication information is transmitted from the second terminal of the second user, it can be estimated that the second user has visited the store and acquired the store visit authentication information at the store. In such a case, the information processing apparatus determines that the second user has actually used the store, and permits access to a site where evaluation information can be registered. When access is permitted, the second terminal of the second user can register the evaluation information. On the other hand, when the access request does not include store visit information that can be acquired in the store, the information processing apparatus determines that the second user does not actually use the store, and goes to a site where evaluation information can be registered. Do not allow access.

  As described above, the information processing apparatus actually uses the store only by determining that the store is actually used, by permitting access to a site where evaluation information relating to the evaluation of the store can be registered. This makes it possible to prevent registration of evaluation information from users who have not.

(System configuration)
FIG. 1 is a diagram illustrating a configuration example of an information processing system according to an embodiment of the present invention. As illustrated in FIG. 1, the information processing system includes an information processing device 10, a first terminal 20 of a first user, a second terminal 30 of a second user, a store device 40, and a network 50. Note that the second terminal 20 of the second user included in the information processing system is not limited to two, and may be one or three or more. Further, the store apparatus 40 included in the information processing system is not limited to one, and a plurality of store apparatuses 40 may exist.

  The information processing apparatus 10 includes, for example, a function of managing the store apparatus 40 and a function of presenting store information received from the store apparatus 40 to the first terminal 20 of the first user and the second terminal 30 of the second user. . The information processing apparatus 10 is, for example, a service server that connects the store apparatus 40 and the first terminal 20 and the second terminal 30 to each other.

  The information processing apparatus 10 may have a function of transmitting and receiving various types of information between the first terminal 20 of the first user and the second terminal 30 of the second user. For example, the information processing apparatus 10 transmits / receives information regarding a reservation for a store to / from the first terminal 20.

  Moreover, the information processing apparatus 10 transmits a predetermined message including access information to a site that can register evaluation information related to the evaluation of the store, for example, to the first terminal. The information processing apparatus 10 can transmit the predetermined message at any timing, for example, before and after the start time included in the reservation or after the end time included in the reservation.

  In addition, after the start time of the reservation time or after the end of the reservation time, the information processing apparatus 10 sends a site to the second terminal 30 that has not received evaluation information among the second terminals 30 of the second user related to the reservation. A predetermined message including access information may be transmitted.

  As described above, the information processing apparatus 10 transmits the predetermined message to the first terminal 20 or / and the second terminal 30, thereby prompting the user to register evaluation information regarding the evaluation of the store. The evaluation information can be collected.

  The store is a store that provides a predetermined service, and may be a store of any business type such as a restaurant, a massage store, a beauty salon, or a hotel. The predetermined service varies depending on the business condition to which the store belongs. For example, food and drink provided to the user by the restaurant, etc., massage provided to the user by the massage store, and cut or blow performed by the beauty salon to the customer. Yes, if it is an accommodation facility, it may be an accommodation plan.

  The information processing apparatus 10 may receive an access request to a site where evaluation information related to the evaluation of the store can be registered from the second terminal 30 of the second user as well as the first terminal 20 of the first user. Then, when the information processing apparatus 10 receives the access information from the second terminal 30 of the second user, whether or not the second user uses the store based on predetermined information included in the access request. It has a function to determine whether. And when it is determined that the second user has used the store, the information processing apparatus 10 permits the second user's second terminal 30 to permit access to the site, or from the second terminal 30. A process for receiving evaluation information is executed.

  The information processing apparatus 10 is, for example, a server apparatus, but may be a computer such as a desktop, laptop, or tablet. The information processing apparatus 10 is not limited to these apparatuses, and may be any apparatus.

  The first terminal 20 of the first user has a function of transmitting and receiving various types of information between the information processing apparatus 10 and the second terminal 30 of the second user. The first user is a user who makes a reservation for a store or a facility, for example. For example, the first terminal 20 transmits, to the information processing apparatus 10, reservation information necessary for making a reservation for a store. Moreover, the 1st user can transmit the information regarding a reservation to the 2nd terminal 30 of the several 2nd user who is another user using the 1st terminal 20. FIG. The information related to the reservation includes, for example, at least a part of information such as the name and location of the reserved store, the reservation time including the date and time of the reservation, the reserved course contents, and the membership fee. By transmitting information related to the reservation to the second terminal 30 of the second user, the first user can notify the second user of the reserved store, the reservation time, and the like.

  Moreover, the 1st terminal 20 receives the predetermined | prescribed message containing the access information to the site which can register the evaluation information regarding evaluation of a store from the information processing apparatus 10, for example. Then, the first terminal 20 transfers a predetermined message including the access information to the plurality of second terminals 30. In this way, the first terminal 20 of the first user transfers predetermined information to the second terminals 30 of the plurality of second users. It is possible to spread to users.

  When the first terminal 20 transfers a predetermined message including access information to the second terminal 30, a predetermined reward may be given to the first terminal 20. The predetermined reward is, for example, a coupon for discounting a transaction or a coupon for receiving a predetermined service when a store is used. The predetermined service may be any service such as a service in which a drink is free or a service in which a dessert can be received free of charge. Further, the predetermined reward may be a point that can be used as a substitute for cash when a store is used. In this way, by giving a reward to the first terminal 20, it is possible to give a motivation to transfer a predetermined message including access information to the first user, and to provide access information to a site where a review can be posted. It becomes possible to spread to more users.

  The first terminal 20 is a terminal held by the first user, and is, for example, a smartphone, a tablet terminal, a mobile phone, a personal computer, or other electronic devices. The first terminal 20 is not limited to these devices, and may be any device.

  The second terminal 30 of the second user has a function of transmitting and receiving various types of information between the information processing apparatus 10 and the first terminal 20 of the first user. For example, the second terminal 30 receives from the first terminal 20 a predetermined message including access information to a site capable of registering evaluation information related to the evaluation of the store. For example, the second terminal 30 transmits an access request to the information processing apparatus 10 to a site where evaluation information related to the evaluation of the store can be registered.

  When the second terminal 30 registers evaluation information related to the evaluation of the store, a predetermined reward may be given to the second terminal 30. The predetermined reward is, for example, a coupon for discounting a transaction or a coupon for receiving a predetermined service when a store is used. Further, the predetermined reward may be a point that can be used as a substitute for cash when a store is used. In this way, by giving compensation to the second terminal 30, it is possible to provide a motivation for evaluation information related to the evaluation of the store, and to collect evaluation information (that is, word-of-mouth) regarding the evaluation of the store from many users. Is possible.

  The second terminal 30 is a terminal held by the second user, and is, for example, a smartphone, a tablet terminal, a mobile phone, a personal computer, or other electronic devices. The second terminal 30 is not limited to these devices, and may be any device.

  The store apparatus 40 has a function of transmitting and receiving various types of information to and from the information processing apparatus 10, the first terminal 20 of the first user, and the second terminal 30 of the second user. For example, the store apparatus 40 receives information related to store reservations from the first terminal 20 via the information processing apparatus 10. In addition, the store apparatus 40 transmits, for example, store visit authentication information that is information used when determining whether or not the second user has actually visited the store to the information processing apparatus 10.

  The store apparatus 40 may have a function of acquiring identification information that can uniquely identify the second terminal 30 located in the store. When the location information of the second terminal 30 is included in the location information of the store within the time corresponding to the reservation time of the reservation, the store device 40 is used as a predetermined access point that can be used in the store. When is connected, the identification information of the second terminal is acquired. The store apparatus 40 transmits the acquired identification information of the second terminal 30 to the information processing apparatus 10.

  The network 50 plays a role of connecting the information processing apparatus 10, the first terminal 20, and the second terminal 30 to each other. The network 50 may be, for example, a wired network or a wireless network. For example, the network 50 may be an intranet, a virtual private network (VPN), a local area network (LAN), a wireless LAN (WLAN), or a wireless WAN (WWAN). , Part of the Internet, part of the Public Switched Telephone Network (PSTN), mobile phone network, ISDNs (integrated service digital networks), wireless LANs, LTE (long term evolv e dem evelopment evolv e dem evelopment evolv e dem evelopment evol evol e dem e c v e te d e rm e t e r e m e d e v e r e s e t e r e m e te m e d e v e r e t e r e m e n e t e n e r e t e n e r e t e n e t e r e n e n e t e n e t e n e t e n (t () ), May include satellite communications.

(Configuration of each device)
(Configuration example of information processing apparatus 10)
FIG. 2 is a diagram illustrating a configuration example of the information processing apparatus 10 according to an embodiment of the present invention. As illustrated in FIG. 2, the information processing apparatus 10 includes, for example, a control unit 101, a communication unit 102, an input / output unit 103, a display unit 104, and a storage unit 105. In the information processing apparatus 10, the control unit 101, the communication unit 102, the input / output unit 103, the display unit 104, and the storage unit 105 are referred to as a control unit, a communication unit, an input / output unit, a display unit, and a storage unit, respectively. May be.

  The communication unit 102 is a communication interface that transmits and receives various data via the network 50. The communication unit 102 has a function of executing communication with the first terminal 20 and the second terminal 30 via the network 50. The communication unit 102 transmits various data to the first terminal 20 and the second terminal 30 in accordance with instructions from the control unit 101. Further, the communication unit 102 receives various data transmitted from the first terminal 20 and the second terminal 30 and notifies the control unit 101 of them.

  The input / output unit 103 is realized by a device that inputs various operations to the information processing apparatus 10. The input / output unit 103 is a keyboard, a mouse, a touch panel, a microphone, various sensors, and the like. The input / output unit 103 is not limited to these examples, and may be any device.

  The display unit 104 is, for example, a liquid crystal display or OELD. In addition, the display part 104 is not limited to these examples, A head mounted display (HMD) etc. may be sufficient. The display unit 104 can display display data such as images, text information, and 3D (three dimensional) according to display data written in the frame buffer. The display unit 104 displays various information stored in the storage unit 105, for example.

  The storage unit 105 has a function of storing various programs and various data necessary for the information processing apparatus 10 to operate. The storage unit 105 is realized by various storage media such as an HDD, an SSD, and a flash memory. The information processing apparatus 10 may store the program in the storage unit 105, execute the program, and the control unit 101 may execute processing as each unit included in the control unit 101. The program causes the information processing apparatus 10 to realize each function executed by the control unit 101.

  As illustrated in FIG. 2, the storage unit 105 stores store information regarding stores. For example, the information processing apparatus 10 transmits store information regarding a plurality of stores stored in the storage unit 105 to the first terminal 20 of the first user, and determines a store reserved by the first user. It is possible to present necessary information. The store information is information related to the store. The store information includes, for example, information related to services provided by the store, store location, coupon information, vacant seat information, and the like. Further, the store information may include information such as the number of seats, the presence / absence of a parking lot, the presence / absence of a private room, the opening hours of a store, contact information, and an access method. Further, the store information may include images, moving images, and the like in addition to text data. For example, the information processing apparatus 10 displays store information stored in the storage unit 105 on a WEB site that introduces stores.

  The storage unit 105 may store store visit authentication information for each of a plurality of stores. The store visit authentication information is information used when determining whether or not the second user has actually visited the store. For example, the information processing apparatus 10 receives store authentication information in advance from the store apparatus 40 held by each of a plurality of stores, stores the store visit information in the storage unit 105, and stores an access request from the second user. By referring to 105, it is possible to determine whether or not the store visit authentication information is included in the access request.

  Each time the information processing device 10 receives an access request from the second user, the information processing device 10 transfers the access request to the store device 40 held by each of the plurality of stores, and the access request includes the store visit authentication information. It may be confirmed whether or not In this case, the storage unit 105 does not need to store store visit authentication information in advance.

  Note that the store visit authentication information may be a predetermined password, for example. The predetermined password is, for example, presented or distributed to a user who visits the store in the store. The predetermined password is, for example, a combination of arbitrary alphanumeric characters, a bar code, a QR code, or the like. The predetermined password is not limited to these examples and may be any password.

  Moreover, the memory | storage part 105 may memorize | store the identification information which can identify the terminal located in the store uniquely within the time corresponding to reservation time. For example, the identification information is transmitted from the store apparatus 40 held by each of the plurality of stores to the information processing apparatus 10 and stored in the storage unit 105. The storage unit 105 stores the identification information of the second terminal 30 received from the store apparatus 40 in the storage unit 105 in association with the reservation time. Note that the storage unit 105 may store, for each second terminal 30, the identification information of the second terminal 30 and the staying time at which the second terminal 30 stayed in the store in association with each other.

  FIG. 3 is a diagram illustrating a configuration example of identification information of terminals (first terminal 20 and second terminal 30) stored in the storage unit 105. As illustrated in FIG. 3, the storage unit 105 stores, for each store, a reservation time and identification information of a terminal located in the store at the reservation time in association with each other. For example, the storage unit 105 stores the reservation time “17:00 to 19:00” at the store A and the identification information “terminal A, terminal B, terminal C... Are stored in association with each other. In addition, the storage unit 105 stores the reservation time “18:00 to 20:00” in the store B and the identification information “terminal G, terminal H, terminal I... Are stored in association with each other.

  Moreover, as illustrated in FIG. 3, the storage unit 105 may store, for each store, the identification information of the terminal located in the store and the staying time of the terminal in association with each other. For example, in the store A, the storage unit 105 stores the identification information “terminal A” of the terminal located in the store and the stay time “16:55 to 19:04” in association with each other. In addition, in the store B, the storage unit 105 stores the identification information “terminal G” of the terminal located in the store and the stay time “17:55 to 19:59” in association with each other.

  The control unit 101 may be, for example, a central processing unit (CPU), a microprocessor, an ASIC, an FPGA, or the like. In addition, the control part 101 is not restricted to these examples, What kind of thing may be sufficient.

  As illustrated in FIG. 2, the control unit 101 includes a transmission unit 110, a reception unit 111, a determination unit 112, a permission unit 113, and a reception unit 114. In the information processing apparatus 10, the control unit 101, the transmission unit 110, the reception unit 111, the determination unit 112, the permission unit 113, and the reception unit 114 are respectively a transmission unit, a reception unit, a determination unit, a permission unit, and a reception unit. It may be written.

  The transmission part 110 is provided with the function to transmit the predetermined | prescribed message containing the access information to the site which can register the evaluation information regarding evaluation of a store to the 1st terminal 20 of the 1st user who performed the reservation with respect to a store.

  In addition, after the start time of the reservation time of the reservation or after the end of the reservation time, the transmission unit 110 provides the second terminal 30 of the second user related to the reservation to the second terminal 30 that has not received the evaluation information. A predetermined message including access information to the site may be transmitted.

  The transmission unit 110 may execute a process of writing various information in the group talk including the first user and the second user in a predetermined chat system or a predetermined message sharing system. For example, the transmission unit 110 may write access information to a site that can register evaluation information related to the evaluation of the store in a group talk including the first user and the second user.

  The receiving unit 111 accesses the site where the evaluation information related to the evaluation of the store can be registered from the second terminal 30 of the second user who has received the access information from the first terminal 20 and / or the information processing apparatus 10 of the first user. A function for receiving a request is provided. The access request may include, for example, reservation information related to store reservations. The reservation information includes, for example, information related to a reserved store, a reservation time, a reserved course, and the like. Further, the access request may include predetermined information, for example. The predetermined information is, for example, store authentication information acquired by the second terminal 30 of the second user in the store, a predetermined password input by the second user, and identification information of the second terminal 30.

  The determination unit 112 has a function of determining whether or not the second user has used the store based on predetermined information included in the access request received from the second terminal 30. When the access request includes the store visit authentication information, the determination unit 112 determines that the second user has used the store. Further, the determination unit 112 may determine that the second user has used the store when a predetermined password is included in the access request.

  Further, the determination unit 112 may determine that the second user has used the store when the identification information included in the access request matches the identification information stored in the storage unit 105. For example, when receiving an access request, the determination unit 112 specifies identification information included in the access request. Thereafter, the determination unit 112, based on the reservation information included in the access request, among the identification information stored in the storage unit 105, the identification information stored corresponding to the reservation time included in the reservation information. Refer to And the determination part 112 determines whether the identification information identified from the access request is contained in the identification information referred from the memory | storage part 105, and when it is contained, a 2nd user uses a shop. It is determined that

  When the storage unit 105 stores the identification information of the second terminal 30 and the staying time at which the second terminal 30 stayed in the store in association with each other, the determination unit 112 first identifies the identification included in the access request. Based on the information, the identification information stored in the storage unit 105 is referred to. Thereafter, the determination unit 112 determines whether or not the stay time associated with the identification information stored in the storage unit 105 matches the reservation information included in the access request. The determination unit 112 determines, for example, whether or not the stay time overlaps with the reservation time included in the reservation information, and when it overlaps, determines that the second user has used the store.

  The determination unit 112 may transfer the access request received from the second terminal 30 to the store apparatus 40 and determine whether or not the second user has used the store. For example, the determination unit 112 identifies a store related to the reservation based on the reservation information included in the access request, and transfers the access request to the store device 40 of the store. In this case, the determination unit 112 receives information regarding whether or not the second user has used the store from the store device 40, and determines whether or not the second user has used the store based on the received information. .

  In addition, when the determination unit 112 receives the access request received from the second terminal 30 of the second user when the reservation time is before the start time of the reservation time, the determination unit 112 does not permit the second terminal to access the site. It is good. Thereby, the determination unit 112 can prevent the evaluation information from being written before the reservation is started, and can prevent the evaluation information from being registered before using the store. In addition, when the number of second terminals permitted to access exceeds the reserved number of reservations, the determination unit 112 may not permit the second terminal 30 to access the site. If the second user who intends to register the evaluation information exceeds the reserved number, at least a part of the second user does not use the store. Therefore, the determination unit 112 can receive the evaluation information only for the reserved number of reservations, thereby preventing a user who does not use the store from registering the evaluation information.

  The permission unit 113 has a function of permitting the second user to access the site of the second terminal 30 when the determination unit 112 determines that the second user has used the store. The permission unit 113 may execute processing for connecting the second terminal 30 to the site when access is permitted. Further, the permission unit 113 may execute a process for allowing the reception of the evaluation information by the reception unit 114 when the access is permitted.

  On the other hand, when the determination unit 112 does not determine that the second user has used the store (or when it is determined that the store has not been used), the permission unit 113 goes to the site of the second terminal 30 of the second user. Deny access. The permission unit 113 may notify the second terminal 30 that it is not permitted when access is not permitted.

  The reception unit 114 receives evaluation information related to the evaluation of the store from the second terminal 30 of the second user permitted by the permission unit 113. The reception unit 114 displays the received evaluation information on a WEB site that introduces a store.

(Configuration example of the first terminal 20)
FIG. 4 is a diagram illustrating a configuration example of the first terminal 20 in the embodiment of the present invention. The first terminal 20 includes a control unit 201 (CPU), a communication unit 202, an input / output unit 203, a display unit 204, a microphone / speaker 205, and a storage unit 206.

  The communication unit 202 is a communication interface that transmits and receives various data via the network 50. The communication unit 202 has a function of executing communication with the information processing apparatus 10, the second terminal 30, and the store apparatus 40 via the network 50. The communication unit 202 transmits various data to the information processing device 10, the second terminal 30, and the store device 40 in accordance with instructions from the control unit 201. Further, the communication unit 202 receives various data transmitted from the information processing device 10, the second terminal 30, and the store device 40, and transmits them to the control unit 201.

  The input / output unit 203 is realized by a device that inputs various operations to the first terminal 20. The input / output unit 203 has a function of receiving an input from the first user and transmitting information related to the input to the control unit 201. The input / output unit 203 is a keyboard, a mouse, a touch panel, a microphone, or the like. The input / output unit 203 is not limited to these examples, and may be any device.

  The display unit 204 is, for example, a liquid crystal display or OELD. The display unit 204 is not limited to these examples, and may be a head mounted display (HMD) or the like. The display unit 204 can display display data such as images, text information, and 3D according to display data written in the frame buffer.

  The microphone / speaker 205 is used for inputting audio data or outputting audio data. The first terminal 20 can input and output predetermined data using the audio data by the microphone / speaker 205.

  The storage unit 206 has a function of storing various programs and various data necessary for the operation of the first terminal 20. The storage unit 206 is realized by various storage media such as an HDD, an SSD, and a flash memory. Note that the user terminal 20 may store the program in the storage unit 206, execute the program, and the control unit 201 may execute processing as each unit included in the control unit 201. The program causes the user terminal 20 to realize each function executed by the control unit 201.

  The control unit 201 may be, for example, a central processing unit (CPU), a microprocessor, an ASIC, or an FPGA. In addition, the control part 201 is not restricted to these examples, What kind of thing may be sufficient.

  As illustrated in FIG. 4, the control unit 201 includes an input processing unit 210, a transmission processing unit 211, and a display processing unit 212.

  The input processing unit 211 has a function of accepting input of various information from the first user via the input / output unit 203. The input processing unit 211 receives input of reservation information necessary for making a reservation for a store, for example. Moreover, the input process part 211 receives the information of the 2nd terminal 30 of a 2nd user from a 1st user. For example, the input processing unit 211 receives an input such as a mail address of the second terminal 30 that transmits various types of information from the first user. The various information is, for example, a message including reservation information and a predetermined message including access information to a site where evaluation information related to the evaluation of the store can be registered.

  The transmission processing unit 211 has a function of transmitting various information received by the input processing unit 210 to the information processing apparatus 10 or the like via the communication unit 202. The transmission processing unit 211 transmits, for example, reservation information necessary for making a reservation for a store to the information processing apparatus 10. In addition, the transmission processing unit 211 transmits a predetermined message including access information to a site where evaluation information regarding the evaluation of the store can be registered to the second terminal 30.

  Note that the input processing unit 211 and the transmission processing unit 212 write various information received from the first user in a group talk including the first user and the second user in a predetermined chat system and a predetermined message sharing system. Processing may be executed. For example, the first user uses the input processing unit 211 and the transmission processing unit 212 to write the reservation information regarding the store reservation in the group talk including the first user and the second user. In addition, the first user uses, for example, the input processing unit 211 and the transmission processing unit 212, and the access information to the site where the evaluation information related to the evaluation of the store can be registered is included in the group including the first user and the second user. You may write in the talk. In this case, the second user can receive various types of information from the first user via a predetermined chat system or a predetermined message sharing system. The predetermined chat system and the predetermined message sharing system can transmit and receive various types of data including text data, audio data, images, and moving images between a plurality of users.

  The display processing unit 212 displays the display data received from the information processing device 10, the second terminal 30, and the store device 40 on the display unit 204 that is a display screen.

(Configuration example of second terminal 30)
In the embodiment of the present invention, the configuration example of the second terminal 30 is the same as the configuration example of the first terminal 20 illustrated in FIG. Similar to the configuration example of the first terminal 20, the second terminal 30 includes a control unit 301 (CPU), a communication unit 302, an input / output unit 303, a display unit 304, a microphone / speaker 305, and a storage unit 306. In addition, since each of these structures is provided with the function different from each structure of the 1st terminal 20, and a similar function, below, a different function is demonstrated.

  The control unit 301 of the second terminal 30 includes an input processing unit 310, a transmission processing unit 311, and a display processing unit 312.

  The input processing unit 311 has a function of accepting input of various information from the second user via the input / output unit 303. For example, the input processing unit 311 accepts an input (such as selection of a URL of a site) for accessing a site where evaluation information relating to the evaluation of the store can be registered. Further, the input processing unit 311 may accept input of evaluation information related to the evaluation of the store via the input / output unit 303 when access to the site is permitted.

  The transmission processing unit 311 has a function of transmitting various information received by the input processing unit 210 to the information processing apparatus 10 or the like via the communication unit 302. The transmission processing unit 211 transmits, to the information processing apparatus 10, an access request to a site that can register evaluation information related to the evaluation of the store based on the input of the second user (selection of the URL of the site, etc.). Further, the transmission processing unit 312 may transmit evaluation information regarding the evaluation of the store to the information processing apparatus 10 via the communication unit 302 when access to the site is permitted.

  The display processing unit 312 displays the display data received from the information processing device 10, the first terminal 20, and the store device 40 on the display unit 304 that is a display screen.

(Configuration example of store apparatus 40)
FIG. 5 is a diagram illustrating a configuration example of the store apparatus 40 according to the embodiment of the present invention. As illustrated in FIG. 5, the store apparatus 40 includes, for example, a control unit 401, a communication unit 402, an input / output unit 403, a display unit 404, and a storage unit 405. In the store apparatus 40, the communication unit 402, the input / output unit 403, and the display unit 404 have the same functions as the components of the information processing apparatus 10 illustrated in FIG.

  The control unit 401 of the store apparatus 40 includes an acquisition unit 410 and a processing unit 411.

  For example, the acquisition unit 410 executes a process of acquiring identification information that can uniquely identify the second terminal 30 located in the store. For example, when the location information of the second terminal 30 is included in the location information of the store, or when the second terminal 30 is connected to a predetermined access point that can be used in the store, the acquisition unit 410 Get identification information. For example, when the position information of the second terminal 30 is received from the second terminal 30 and the received position information of the second terminal 30 is included in the store position information, the acquiring unit 410 receives the identification information of the second terminal. To get.

  In addition, for example, when the second terminal 30 approaches a predetermined device (not shown) in the store, or when the second terminal 30 is connected to the predetermined device, the acquiring unit 410 Identification information may be acquired. For example, when the distance between the second terminal 30 and the predetermined device is equal to or less than a predetermined value, or when the second terminal 30 is connected to the predetermined device by short-range wireless communication (for example, BlueTooth (registered trademark)), Identification information that can uniquely identify the terminal itself is transmitted to the predetermined device.

  The processing unit 411 stores the acquired identification information of the second terminal 30 in the storage unit 405 in association with the staying time at which the second terminal 30 stayed in the store. In addition, the processing unit 411 may store the identification information of the second terminal 30 in association with the reservation time included in the reservation information grasped in advance. In addition, the processing unit 411 may transmit the acquired identification information of the second terminal 30 and information associated with either the stay time or the reservation information to the information processing apparatus 10. When there are a plurality of reservations in the store, the processing unit 411 may store the identification information of the second terminal 30 in association with any or all of the plurality of reservations.

  The storage unit 405 has a function of storing various programs and various data necessary for the operation of the store apparatus 40. The storage unit 405 is realized by various storage media such as an HDD, an SSD, and a flash memory. The store apparatus 40 may store the program in the storage unit 405, execute the program, and the control unit 401 may execute processing as each unit included in the control unit 401. The program causes the store apparatus 40 to realize each function executed by the control unit 401.

  In addition, the storage unit 405 stores the identification information of the second terminal 30 in association with the staying time in which the second terminal 30 stayed in the store. Note that the storage unit 405 may store the identification information of the second terminal 30 in association with the reservation information.

  Note that the processing unit 411 of the control unit 401 may have a function of determining whether or not the second user has used the store, instead of the determination unit 112 of the control unit 101 of the information processing apparatus 10. The processing unit 411 determines that the second user has used the store when the access request transferred from the information processing apparatus 10 includes store visit authentication information. The processing unit 411 may determine that the second user has used the store when the access request includes a predetermined password.

  The processing unit 411 may determine that the second user has used the store when the identification information included in the access request matches the identification information stored in the storage unit 405. Note that the determination method by the processing unit 411 is the same as the determination method by the determination unit 112, and thus detailed description thereof is omitted.

  In the above case, the processing unit 411 transmits the determined result to the information processing apparatus 10.

(Operation example)
FIG. 6 is a flowchart illustrating an operation example of the information processing apparatus 10.

  As illustrated in FIG. 6, the transmission unit 110 of the control unit 101 includes predetermined information including access information to a site that can register evaluation information related to the evaluation of the store in the first terminal of the first user who has made a reservation for the store. Is sent (S101).

  The receiving unit 111 receives an access request to the site from the second terminal of the second user who has received the access information from the first terminal of the first user (S102).

  The determination unit 112 determines whether the second user has used the store based on predetermined information included in the access request (S103). For example, the determination unit 112 determines whether or not the access request received from the second terminal 30 of the second user includes store visit authentication information that can be acquired in the store.

  When it is determined that the determination unit 112 has used the permission unit 113 (YES in S103), the permission unit 113 permits the second terminal of the second user to access a site where evaluation information regarding the evaluation of the store can be registered. (S104).

  Thereafter, the reception unit 114 receives evaluation information from the second terminal 30 of the permitted second user (S105). The reception unit 114 displays the received evaluation information on a WEB site that introduces a store.

  On the other hand, when it is not determined that the determination unit 112 has used the permission unit 113 (NO in S103), the permission unit 113 transmits information indicating that access to the site is not permitted to the second terminal of the second user. (S106).

  As described above, in one embodiment of the present invention, the information processing apparatus includes predetermined information including access information to a site where the evaluation information related to the evaluation of the store can be registered in the first terminal of the first user who made the reservation for the store. Send a message. Then, the first terminal of the first user can transfer the access information received from the information processing apparatus to a plurality of second users who are other users. Therefore, it is possible to spread access information to a site where a word of mouth can be posted to a plurality of users.

  Moreover, in one Embodiment which concerns on this invention, when there exists an access request from the 2nd user's 2nd terminal, information processing apparatus determines whether the said 2nd user actually used the shop. And only when it determines with having actually used the store, information processing apparatus permits access to the site which can register the evaluation information regarding evaluation of a store. Therefore, registration of evaluation information can be received from a user who uses the store, and registration of evaluation information from a user who does not actually use the store can be prevented.

  In addition, the program according to each embodiment of the present disclosure may be provided in a state of being stored in a computer-readable storage medium. The storage medium can store the program in “a tangible medium that is not temporary”. The storage medium can include any suitable storage medium such as HDD or SDD, or a suitable combination of two or more thereof. The storage medium may be volatile, non-volatile, or a combination of volatile and non-volatile. The storage medium is not limited to these examples, and any device or medium may be used as long as it can store the program.

  Note that the information processing apparatus 10, the first terminal 20, the second terminal 30, and / or the store apparatus 40, for example, read the program stored in the storage medium and execute the read program to show each embodiment. Functions of a plurality of functional units can be realized. In addition, the program may be provided to the information processing apparatus 10 or the like via any transmission medium (communication network, broadcast wave, or the like). The information processing apparatus 10 or the like realizes the functions of a plurality of functional units shown in each embodiment by executing a program downloaded via the Internet or the like, for example.

  The program can be implemented using, for example, a script language such as ActionScript or JavaScript (registered trademark), an object-oriented programming language such as Objective-C or Java (registered trademark), or a markup language such as HTML5.

  At least a part of the processing in the information processing apparatus 10 or the like may be realized by cloud computing including one or more computers.

  Although the embodiments of the present disclosure have been described based on the drawings and examples, it should be noted that those skilled in the art can easily make various changes and modifications based on the present disclosure. Therefore, it should be noted that these variations and modifications are included in the scope of the present disclosure. For example, the functions included in each means, each step, etc. can be rearranged so that there is no logical contradiction, and a plurality of means, steps, etc. can be combined or divided into one. . Moreover, it is good also as combining suitably the structure shown to each embodiment.

DESCRIPTION OF SYMBOLS 10 Information processing apparatus 101 Control part, 102 Communication part, 103 Input / output part, 104 Display part, 105 Storage part, 110 Transmission part, 111 Receiving part, 112 Determination part, 113 Authorization part, 114 Reception part 20 1st terminal 201 Control Unit, 202 communication unit, 203 input / output unit, 204 display unit, 205 microphone / speaker, 206 storage unit, 210 input processing unit, 211 transmission processing unit, 212 display processing unit 30 second terminal 301 control unit, 302 communication unit, 303 Input / Output Unit, 304 Display Unit, 305 Microphone / Speaker, 306 Storage Unit, 310 Input Processing Unit, 311 Transmission Processing Unit, 312 Display Processing Unit 40 Store Device 401 Control Unit, 402 Communication Unit, 403 Input / Output Unit, 404 Display Unit, 405 storage unit, 410 acquisition unit, 411 processing unit, 50 network

Claims (11)

Transmitting means for transmitting a predetermined message including access information to a site capable of registering evaluation information relating to the evaluation of the store to the first terminal of the first user who made a reservation for the store;
Receiving means for receiving an access request to the site from the second terminal of the second user who has received the access information from the first terminal of the first user;
Determination means for determining whether the second user has used the store based on predetermined information included in the access request;
If it is determined to be used, permission means for permitting the second user's second terminal to access the site;
An information processing apparatus comprising: a receiving unit that receives the evaluation information from a second terminal of the permitted second user. The predetermined information is store authentication information acquired by the second terminal of the second user in the store,
The information processing apparatus according to claim 1, wherein the determination unit determines that the second user has used the store when the access request includes the store visit authentication information. The predetermined information is a predetermined password input by the second user;
The information processing apparatus according to claim 1, wherein the determination unit determines that the second user has used the store when the predetermined password is included in the access request. Storage means for storing identification information capable of uniquely identifying a terminal located in the store within a time corresponding to the reservation time of the reservation;
The predetermined information is identification information of the second terminal of the second user,
The said determination means determines that the said 2nd user used the said shop, when the identification information on the said 2nd user's 2nd terminal is contained in the stored said identification information. The information processing apparatus according to any one of 1 to 3.   In the time corresponding to the reservation time of the reservation, the storage means includes the location information of the second terminal in the location information of the store, or the predetermined access point that can be used in the store. 5. The information processing apparatus according to claim 4, wherein when the second terminal is connected, identification information of the second terminal is stored.   If the permission means is before the start time of the reservation time of the reservation, or if the number of terminals permitted to access the site exceeds the reservation number of the reservation, the second user's second terminal 6. The information processing apparatus according to claim 1, wherein access to the site is not permitted.   In the chat system in which the first terminal of the first user and the second terminal of the second user participate, the transmission means sends the group to the site for the group composed of the first user and the second user. The information processing apparatus according to claim 1, wherein a predetermined message including the access information is posted.   The transmission means receives the evaluation information from the second terminal of the second user included in the group after the start time of the reservation time of the reservation or after the end of the reservation time. The information processing apparatus according to claim 7, wherein a predetermined message including access information to the site is transmitted to the terminal. A transmission step of transmitting a predetermined message including access information to a site capable of registering evaluation information relating to the evaluation of the store to the first terminal of the first user who has made a reservation for the store;
Receiving the access request to the site from the second terminal of the second user who has received the access information from the first terminal of the first user;
A determination step of determining whether or not the second user has used the store based on predetermined information included in the access request;
An authorization step of permitting access to the site of the second terminal of the second user if it is determined to have been used;
An information processing method comprising: a receiving step of receiving the evaluation information from the second terminal of the permitted second user. On the computer,
A transmission function for transmitting a predetermined message including access information to a site capable of registering evaluation information relating to the evaluation of the store to the first terminal of the first user who made a reservation for the store;
A receiving function for receiving an access request to the site from the second terminal of the second user who has received the access information from the terminal of the first user;
A determination function for determining whether the second user has used the store based on predetermined information included in the access request;
If it is determined that the access has been made, a permission function for permitting the second user's second terminal to access the site;
And a reception function for receiving the evaluation information from the second terminal of the permitted second user. A first terminal of a first user who made a reservation for a store;
A second terminal of a second user receiving information about the reservation from the first terminal;
An information processing apparatus capable of communicating with the first terminal and the second terminal;
Including
The information processing apparatus includes:
Transmitting means for transmitting, to the first terminal of the first user, a predetermined message including access information to a site capable of registering evaluation information relating to the evaluation of the store;
Receiving means for receiving an access request to the site from the second terminal that has received the access information via the first terminal;
Determination means for determining whether the second user has used the store based on predetermined information included in the access request;
If it is determined that it has been used, permission means for permitting the second terminal to access the site;
An information processing system comprising: a receiving unit that receives the evaluation information from the permitted second user terminal.

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