JP2015212884A - Merchandise sale data processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To output a receipt in response to a request of each customer.SOLUTION: A merchandise sale data processing system comprises: a register for performing registration processing for registering merchandise purchased by customers; and an adjustment device for performing adjustment processing for adjusting payment of the merchandise registered by the registration processing. The register includes output means for outputting registration information of the registered merchandise and type information representing a type of the receipt that each customer receives. The adjustment device performs the adjustment processing based on the output registration information and performs processing according to the type information.

Description

  The present invention relates to a merchandise sales data processing system.

  In recent years, in a POS (Point Of Sales) system, in addition to a receipt printed on a paper medium (hereinafter referred to as “print receipt”), an electronic information receipt (hereinafter referred to as “electronic receipt”) is used. (See, for example, Patent Document 1).

JP 2008-242675 A

  However, with the conventional technology, it has been impossible to properly use a receipt for each customer. In other words, when there are customers who want printed receipts and there are customers who want electronic receipts, there has been a problem that they cannot respond to their respective requests.

  In view of the above circumstances, an object of the present invention is to provide a technique capable of outputting a receipt according to a customer's request.

  One aspect of the present invention is a product sale comprising: a registration device that executes a registration process for registering a product purchased by a customer; and a settlement device that performs a settlement process for settlement of the price of the product registered by the registration process. In the data processing system, the registration device includes output means for outputting registration information of the registered product and type information indicating a type of receipt received by the customer, and the checkout device is output A merchandise sales data processing system that performs a checkout process based on the registration information and performs a process according to the type information.

  According to the merchandise sales data processing system described above, the registration apparatus outputs registration information of the registered merchandise and type information indicating the type of receipt received by the customer, and the settlement apparatus performs processing based on the output information. Do. At this time, the settlement apparatus controls the output of the receipt according to the type of receipt specified by the type information. Therefore, the type of receipt can be properly used for each customer. Therefore, it is possible to output a receipt according to the customer's request.

  One aspect of the present invention is the commodity sales data processing system, wherein the registration device includes a receipt type selection unit that selects a type of the receipt before the output unit outputs the registration information and type information. Further, the output means outputs the type information indicating the type of receipt selected by the receipt type selecting means as the type information indicating the type of receipt received by the customer.

  According to the merchandise sales data processing system described above, the receipt type selected by the receipt type selection means (corresponding to the receipt type selection keys 40 and 41 in the embodiment) can be output as the type of receipt received by the customer. Therefore, it is possible to output a receipt according to the customer's request.

  One aspect of the present invention is the product sales data processing system described above, wherein the registration device further includes a settlement unit that settles the price of the registered product, and the output unit performs settlement by the settlement unit. If not performed, the registration information and the type information are output to the settlement apparatus.

  According to the merchandise sales data processing system described above, registration information and type information are output to the settlement apparatus when payment is not performed in the registration apparatus. In other words, the registration information and the type information are not output to the settlement apparatus when settlement is performed in the registration apparatus. That is, when it is not necessary to execute the settlement process in the settlement apparatus, the settlement can be ended by the registration apparatus.

  One aspect of the present invention is the above-described merchandise sales data processing system, wherein the type information is information indicating at least a print receipt or an electronic receipt, and the settlement apparatus outputs a receipt specified by the type information. A necessity selecting unit that allows the customer to select whether or not to be necessary, and a switching unit that switches a receipt type specified by the type information to another receipt type when the customer selects no. It is characterized by providing.

  According to the merchandise sales data processing system described above, the checkout apparatus switches the type information to another receipt type when “no” is selected for the type of receipt indicated by the type information as the type of receipt to be output. Therefore, the customer can confirm the type of receipt selected in the registration device when the purchase device is settled with the settlement device, and can change the receipt to another type as necessary.

  One aspect of the present invention is the above-described merchandise sales data processing system, wherein the registration device is based on the acquisition means for acquiring customer identification information for identifying the customer and the acquired customer identification information. The apparatus further comprises a reading unit that reads out the type information from a device including at least a storage unit that stores the customer identification information and the type information in association with each other.

  According to the merchandise sales data processing system described above, the registration device acquires customer identification information (corresponding to the member ID in the embodiment) (for example, acquired from a member card), and a receipt associated with the customer identification information. Type information (corresponding to the receipt type information in the embodiment) can be read from the device (e.g., corresponding to the management device in the embodiment). Therefore, it is possible to easily grasp the type of receipt from a member card or the like that can specify customer identification information, and perform processing according to the receipt type for each member.

  One aspect of the present invention is the commodity sales data processing system, wherein the output means transmits code information for reading the registration information and the type information to the settlement apparatus. Features.

  One aspect of the present invention is the product sales data processing system, wherein the output unit records and outputs code information for reading the registration information and the type information on a recording medium. To do.

  According to the merchandise sales data processing system described above, the code information (corresponding to the one-dimensional barcode or the two-dimensional barcode in the embodiment) is recorded even when communication between the registration device and the payment device is not possible. Since it is recorded and output (corresponding to the bill of accounting in the embodiment), it becomes possible to perform settlement with a settlement apparatus.

  According to the present invention, it is possible to output a receipt according to a customer's request.

1 is a diagram illustrating a system configuration of a product sales data processing system 100. FIG. It is a figure which shows the specific example of a member information file and a transaction information file. It is a schematic block diagram which shows the structure of the registration apparatus 20 in this embodiment. It is a figure which shows the specific example of registration information and classification information. It is a schematic block diagram which shows the structure of the adjustment apparatus 30 in this embodiment. It is a figure which shows the example of a display of a receipt classification selection screen. It is a figure which shows the example of a display of a confirmation screen. It is a flowchart which shows the flow of a process of the registration apparatus 20 in this invention. It is a flowchart which shows the flow of a process of the adjustment apparatus 30 in this invention. It is a figure which shows the example of a display of a receipt change screen.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a system configuration of a merchandise sales data processing system 100. The merchandise sales data processing system 100 is installed in a store such as a supermarket. The merchandise sales data processing system 100 includes a management device 10, a registration device 20, and a plurality of settlement devices 30 (three in FIG. 1). Each of the management device 10, the registration device 20, and the payment device 30 is connected to be communicable via a LAN (Local Area Network). The registration device 20 and the payment device 30 are installed on a store floor (not shown), for example. The management device 10 is installed, for example, in a store backyard (not shown).

  The management device 10 is a computer (server) that communicates with each device on the store floor (the registration device 20, the checkout device 30), a device outside the store (for example, a headquarter device not shown), and the like. The management apparatus 10 is a store controller, for example. The management device 10 includes at least a control unit (not shown), a storage unit (not shown), and a communication unit (not shown).

  The storage unit stores various information. For example, the storage unit stores the product file as a master file. The product file is a file in which information on a product (hereinafter referred to as “product information”) such as a product code (for example, JAN (Japanese Article Number)), a product name, and a sales price is registered. The storage unit stores a member information file. The member information file is a file in which information (hereinafter referred to as “member information”) related to a customer who is registered as a member (hereinafter referred to as “member”) is registered. A specific description of the member information file will be described later. In addition, a member grants a point service (the store gives points (points) according to the purchase price of the product, etc.) to the member at the store where the product sales data processing system 100 is installed. You can receive a service that allows you to use points as part of the purchase price or exchange them for goods.

  The storage unit stores a transaction information file. The transaction information file is a file (transaction result file) in which transaction information for each transaction for which a settlement process has been performed is registered. The checkout process is a process in which the purchase amount of a product purchased by a customer (hereinafter referred to as “purchased product”) is settled. The transaction information includes a transaction number for identifying (identifying) each transaction, information about the transaction including detailed information on each transaction, and information for identifying (identifying) the type of receipt (described later) (hereinafter referred to as “receipt”). "Type information").

The detailed information included in the transaction information includes the device number, customer ID, receipt type information, receipt number (transaction number), transaction date and time, product name of the device (registration device 20 or checkout device 30) that performed the transaction. (Or product code), unit price, purchase points, purchase amount (total amount), deposit amount, change amount and the like.
The receipt type information included in the transaction information represents the type of receipt output in the transaction.

  The receipt type information specifies at least whether it is a print receipt (receipt printed on a paper medium) or an electronic receipt (receipt converted to electronic information). Receipts are classified from various viewpoints (for example, classification by paper size, classification by print layout, classification by print item, classification of receipt printed on paper medium or electronic information receipt). The receipt type information described above specifies at least the type of print receipt or electronic receipt.

  The type of receipt is selected by the store clerk (operator) or the customer, but when the customer is a member, the receipt type stored in the member information file may be selected. In the case of a transaction by a customer who is not registered as a member (non-member), the receipt output (issued) from the registration device 20 or the settlement device 30 is a printed receipt. The receipt includes a receipt. The language shown in the receipt may be Japanese, English, or another language. A specific example of the transaction information file will be described later.

  The communication unit of the management apparatus 10 transmits and receives various information under the control of the control unit. For example, the communication unit receives a product file from the outside (for example, a server at the headquarters). The product file received from the outside by the communication unit is stored in the storage unit. Further, the communication unit transmits the product file stored in the storage unit to the registration device 20 and the payment device 30. The communication unit transmits / receives transaction information (transaction results) to / from the registration device 20 and the settlement device 30.

  A control part controls the management apparatus 10 whole, and records the transaction information received by the communication part on the transaction information file. Moreover, a control part produces | generates various information. For example, a control part produces | generates an electronic receipt using the detailed information contained in the transaction information received by the communication part. More specifically, when the receipt type of the receipt type information included in the transaction information received by the communication unit is an electronic receipt, the control unit generates an electronic receipt using the detailed information included in the transaction information. . For example, the control unit stores the electronic receipt generated as described above in the storage unit. More specifically, when an electronic receipt is generated using certain detailed information, the control unit stores the electronic receipt in association with a customer ID or transaction number (for example, a receipt number) included in the detailed information. Store in the department.

  The registration device 20 is a device that executes a registration process for registering a product (purchased product). The store clerk (operator) operates the registration device 20 to cause the registration device 20 to execute a registration process. The registration device 20 generates registration information for the purchased product registered in the registration process, and also generates receipt type information. The registration device 20 outputs the generated registration information and receipt type information. For example, the registration device 20 transmits registration information and receipt type information to the payment device 30. That is, the registration device 20 transmits to the payment device 30 the registration information used by the payment device 30 for the payment processing and the receipt type information of the receipt to be output to the payment device 30. The registration information includes at least a transaction number and product information of the registered product. In addition, when the customer makes a settlement other than cash (for example, credit or electronic money), the registration device 20 settles the purchased product according to the operation of the store clerk. In this case, the registration device 20 transmits transaction information including a transaction number, detailed information, and receipt type information to the management device 10 after the settlement is completed.

  The settlement apparatus 30 is an apparatus that executes a settlement process that settles the price of the purchased product registered by the registration process in the registration apparatus 20. After the registration process in the registration apparatus 20 is completed, the customer moves to the installation location of the payment apparatus 30, and the customer himself / herself operates the payment apparatus 30 to cause the payment apparatus 30 (self POS register) to execute the payment process.

  The settlement apparatus 30 executes a settlement process based on the registration information transmitted from the registration apparatus 20, for example. After completion of the settlement process, the settlement apparatus 30 controls the output of the receipt according to the receipt type information transmitted from the registration apparatus 20. For example, when the receipt type specified by the receipt type information is a print receipt, the checkout apparatus 30 controls the issuance of the print receipt from the printing unit 309 in the own apparatus, and the receipt type specified by the receipt type information is an electronic receipt. If it is, the transaction information is transmitted to the management device 10 that controls the generation of the electronic receipt. Note that the settlement apparatus 30 transmits the transaction information to the management apparatus 10 even when a print receipt is issued.

  As described above, when receiving the transaction information including the receipt type information specifying the electronic receipt and the detailed information, the management device 10 generates the electronic receipt using the detailed information included in the transaction information. . Further, the settlement apparatus 30 may temporarily store the transmitted transaction information in its own apparatus after the transaction information is transmitted.

  As described above, the registration device 20 generates registration information and receipt type information in the registration process. The settlement apparatus 30 acquires the registration information and receipt type information generated in the registration apparatus 20, executes the settlement process using the acquired registration information, and controls the output of the receipt according to the acquired receipt type information. There are various modes in the mode in which the settlement apparatus 30 acquires registration information and receipt type information, that is, in the merchandise sales data processing system 100, the registration information and receipt type information are supplied from the registration apparatus 20 to the settlement apparatus 30. is there. Hereinafter, one embodiment will be described as an example.

(Mode for specifying the settlement apparatus 30)
This mode is a mode in which the settlement apparatus 30 for executing the settlement process is designated by the registration apparatus 20 and registration information and receipt type information are supplied to the designated settlement apparatus 30 via the LAN. In the case of the said aspect, the registration apparatus 20 receives the input which designates the payment apparatus 30 which performs a payment process from a shop assistant. The registration device 20 determines whether or not the payment device 30 can communicate when transmitting the registration information and the receipt type information to the payment device 30 or the management device 10 that executes the payment processing. If it is determined by the determination means (not shown) that the checkout device 30 is incapable of communication (communication is not possible due to offline or LAN disconnection, etc.), an accounting ticket for calling up registered registration information and receipt type information is issued. May be configured.

In the above-mentioned accounting ticket, information for specifying purchase data (registration information) of a certain transaction is encoded (for example, one-dimensional barcode or two-dimensional code (for example, QR code (registered trademark))). It is a printed sheet. The code on the bill is read by the scanner unit provided in the settlement apparatus 30 and the transaction information to be settled in the settlement apparatus 30 (in the case of a one-dimensional code, from the management apparatus 10 or the registration apparatus 20 in the case of a two-dimensional code) Is read from the two-dimensional code).
The designation of the settlement apparatus 30 is one of declarations that allow the registration apparatus 30 to read registration information and receipt type information.

  The registration device 20 may transmit the registration information and the receipt type information to the payment device 30 via the management device 10 when the store clerk inputs the payment device 30 for executing the payment processing. The registration information and the receipt type information may be transmitted directly to the settlement apparatus 30.

  Further, the registration device 20 may transmit only the transaction number instead of transmitting the registration information and the receipt type information when there is an input for designating the payment device 30 for executing the payment processing. In this case, registration information and receipt type information are supplied from the registration device 20 to the settlement device 30 as follows.

  The registration device 20 transmits a transaction number to the settlement device 30 designated via the LAN when there is an input designating the settlement device 30 that executes the settlement processing. The settlement apparatus 30 (designated settlement apparatus 30) that has received the transaction number from the registration apparatus 20 has acquired the transaction number when a predetermined operation (for example, a screen touch or a button press such as a mechanical key) occurs. The registration device 20 requests the registration device 20 for the registration information and receipt type information specified by. Upon receiving the request information (information requesting registration information), the registration device 20 transmits the corresponding registration information and receipt type information to the payment device 30 in response to a request from the payment device 30. As a result, the registration information and the receipt type information are supplied from the registration device 20 to the settlement device 30.

  The registration device 20 and the payment device 30 may directly transmit / receive information, or may transmit / receive information via the management device 10. That is, the registration device 20 may transmit the transaction number to the settlement apparatus 30 via the management apparatus 10 or may directly transmit the transaction number to the settlement apparatus 30. Further, the settlement apparatus 30 may transmit request information to the registration apparatus 20 via the management apparatus 10 or may directly transmit request information to the registration apparatus 20.

FIG. 2 is a diagram illustrating a specific example of the member information file and the transaction information file stored in the management apparatus 10.
FIG. 2A is a diagram showing a specific example of the member information file.
The member information file has a plurality of records representing information on members. The record has values of member ID, customer name, receipt type, and receipt type information. The member ID represents identification information for identifying the member. The customer name represents the name of the member. The receipt type registered in the member information file represents the type of receipt registered by the member and desired to be received after the settlement process. In FIG. 2A, electronic receipts, print receipts,-, print receipts, and electronic receipts are shown as specific examples of receipt types. Note that “-” indicates that the receipt desired to be received after the settlement process is not set. The receipt type information represents information indicating the type of receipt. In FIG. 2A, “0”, “1”, “2”, and “3” are shown as specific examples of the receipt type information. The receipt type information “0” indicates that a receipt desired to be received after the checkout process is not set. The receipt type information “1” indicates that an electronic receipt is set as a receipt that is desired to be received after the settlement process. The receipt type information “2” indicates that a print receipt is set as a receipt desired to be received after the settlement process. The receipt type information “3” indicates that both an electronic receipt and a print receipt are set as receipts desired to be received after the settlement process.

  In the example shown in FIG. 2A, four member IDs are registered in the member information file. In FIG. 2A, the record registered at the top of the member information file has a member ID value of “0001”, a customer name value of “AAA”, a receipt type value of “electronic receipt”, and a receipt. The value of the type information is “1”. That is, the name of the member identified by the member ID “0001” is “AAA”, the receipt that the member desires to receive is “electronic receipt”, and the information indicating the type of the receipt is “1”. It is expressed that.

  In FIG. 2A, the record registered in the second row of the member information file has a member ID value “0002”, a customer name value “BBB”, and a receipt type value “print receipt”. “, The value of the receipt type information is“ 2 ”. That is, the name of the member identified by the member ID “0002” is “BBB”, the receipt that the member desires to receive is “print receipt”, and the information indicating the type of the receipt is “2”. It is expressed that.

  In FIG. 2A, the record registered in the third row of the member information file has a member ID value “0003”, a customer name value “CCC”, and a receipt type value “−”. The value of the receipt type information is “0”. That is, the name of the member identified by the member ID “0003” is “CCC”, the receipt that the member desires to receive is not set, and the information indicating the type of the receipt is “0”. It is expressed that there is. If the receipt type desired by the member is not set, a print receipt is issued.

  In FIG. 2A, the record registered in the fourth row of the member information file has a member ID value “0004”, a customer name value “DDD”, and a receipt type value “print receipt”. And the electronic receipt ”and the value of the receipt type information are“ 3 ”. That is, the name of the member identified by the member ID “0004” is “DDD”, and the receipt that the member desires to receive is both “print receipt and electronic receipt”, indicating the type of the receipt. It is shown that the information is “3”.

FIG. 2B is a diagram showing a specific example of the transaction information file.
The transaction information file has a plurality of records representing transaction information for each transaction for which a settlement process has been performed. The record has each value of member ID, customer name, receipt type, receipt type information,..., Purchase points, purchase amount, and post-payment receipt type information. The member ID represents identification information for identifying the member. If the value of the member ID item is “−”, it indicates that the customer who purchased the product is not a member. Note that the customer name and receipt type information are not registered in the record whose member ID item is “-”. That is, the customer name and receipt type items also have a value of “−”. The receipt type registered in the transaction information file represents the type of receipt registered by the member. The receipt type information represents information indicating the type of receipt. The point of purchase represents the number of products purchased by the customer in the transaction. The purchase price represents the total price of the products purchased by the customer in the transaction. The post-settlement receipt type information represents information indicating the type of receipt output from the registration device 20 or the settlement device 30 after settlement. Note that the item “...” Of the transaction information file shown in FIG.

  FIG. 3 is a schematic block diagram showing the configuration of the registration device 20 in the present embodiment. The registration device 20 includes a CPU 201, a ROM 202, a RAM 203, a scanner unit 204, a store clerk display unit 205, a customer display unit 206, an operation unit 207, a communication unit 208, a buzzer 209, and a printing unit 210. And a card reader 211. The functional units of the registration device 20 are connected to each other via the bus 2.

The CPU 201 is a central processing unit, reads a program stored in the ROM 202 and develops it in the RAM 203. The CPU 201 controls the operation of the entire registration apparatus 20 by executing each step of the developed program. Specific processing of the CPU 201 will be described later.
The ROM 202 stores various information. For example, the ROM 202 stores a program executed by the CPU 101, a device number of the own device, and the like.

  The RAM 203 temporarily stores various information. For example, the RAM 203 temporarily stores a program read from the ROM 202 and information (eg, product information, registration information, member information, transaction information) acquired or generated by executing the program. The RAM 203 may temporarily store a product file. The RAM 203 may temporarily store a member information file.

  The scanner unit 204 optically reads a barcode attached to a product and acquires a product code of the product (acquires the product code that has been encoded by reverse conversion). The scanner unit 204 notifies the CPU 201 of the acquired product code.

  The store clerk display unit 205 is an image display device such as a liquid crystal display or an organic EL (Electro Luminescence) display. The salesclerk display unit 205 displays a receipt type selection screen. The receipt type selection screen is a screen for selecting the type of receipt received by the customer. Further, the store clerk display unit 205 displays a type selection button (type selection key) for selecting the type of receipt. The type selection button (receipt type selection means) is displayed on a receipt type selection screen, for example. The store clerk display unit 205 may display a preset button for registering a predetermined product (for example, fresh food). Further, the store clerk display unit 205 may display various GUI (graphical user interface) operation buttons having the same functions as the operation buttons (described later) provided in the operation unit 207 instead of the operation unit 207. That is, the store clerk display unit 205 may be a liquid crystal touch display device. When a store clerk operates on the store clerk display unit 205, an operation signal is notified to the CPU 201.

  The customer display unit 206 displays information such as the product name and unit price of the registered product, the number of purchased items, and the total amount of purchased products to the customer. The customer display unit 206 is a light-emitting display device that uses a liquid crystal display, an organic EL display, or the like. To do. The customer display unit 206 may be a liquid crystal touch display device, like the store clerk display unit 205. For example, the customer display unit 206 accepts an operation for a message (for example, confirmation of the amount of a utility bill). When a customer operation is performed on the customer display unit 206, an operation signal is notified to the CPU 201.

  The operation unit 207 includes various operation buttons (operation keys). For example, the operation unit 207 includes a numeric button (numeric key), a subtotal button (subtotal key), a settlement device designation button (settlement device designation key), a type selection button (type selection key), a confirmation button (confirmation key), and a cancel button. (Cancellation key), check ticket issue button (check ticket issue key), gift certificate button (gift certificate key), credit button (credit key), electronic money button (electronic money key), and the like. The operation unit 207 may include the preset button (preset key) described above. The operation buttons of the operation unit 207 may be arranged as buttons such as a mechanical key (hard key), or may be arranged on a touch panel provided on the display surface of the store clerk display unit 205. In the operation unit 207, when a store clerk operates, an operation signal is notified to the CPU 201.

The communication unit 208 is a communication interface for communicating with other devices via a LAN. For example, the communication unit 208 (output unit) transmits the transaction information to the management apparatus 10. Further, for example, the communication unit 208 (output unit) transmits registration information and type information to the settlement apparatus 30.
The buzzer 209 generates a buzzer sound when an error or the like occurs according to the control of the CPU 201.

The printing unit 210 issues a printed material under the control of the CPU 201. For example, the printing unit 210 issues an accounting ticket. In addition, a one-dimensional barcode or a two-dimensional barcode is printed on the bill. When a one-dimensional barcode is printed on a check ticket, the one-dimensional barcode includes, for example, a transaction number or a receipt number. Further, when a two-dimensional barcode is printed on the bill, for example, detailed information may be included in the two-dimensional barcode, or transaction information may be included. In addition to the one-dimensional barcode or the two-dimensional barcode, detailed information may be printed on the check ticket.
In addition, when payment other than cash is made in the registration device 20, a receipt on which detailed information is printed may be issued by the printing unit 210.

  The card reader 211 (acquisition means) is a magnetic card reader or a wireless LAN card reader. The card reader 211 reads (acquires) information stored in various cards (for example, credit cards, electronic money (for example, suica (registered trademark)) cards, membership cards), and reads (acquires) information. Is output to the CPU 201. For example, the card reader 211 reads a member ID (customer identification information) stored in the member card, and outputs the read member ID to the CPU 201. The membership card is a card issued to a customer at a store where the customer has registered membership information.

Next, an example of the operation of the CPU 201 of the registration device 20 will be described.
The CPU 201 (settlement means) performs settlement by means other than cash, such as a credit card, electronic money card, and gift certificate.
Based on the member ID acquired by the card reader 211, the CPU 201 (reading unit) reads information indicating the receipt type desired by the member identified by the member ID from the management device 10 via the communication unit 208. . Specifically, it is as follows. The CPU 201 (reading unit) controls the communication unit 208 to inquire about the receipt type corresponding to the member ID. Thereafter, the CPU 201 (reading unit) receives the receipt type information indicating the receipt type from the management apparatus 10 via the communication unit 208, and temporarily stores the received receipt type information in the RAM 203.

FIG. 4 is a diagram illustrating a specific example of registration information and receipt type information transmitted from the registration device 20.
The registration information and receipt type information shown in FIG. 4 are information transmitted from the registration apparatus 20 to the settlement apparatus 30. Specific examples of registered information include information such as transaction number, member ID, customer name,... In addition, the item “...” Of the registration information shown in FIG. For example, the product name of the purchased product, the selling price, and the like. The item of receipt type information includes information indicating the type of receipt selected by the registration device 20.

  FIG. 5 is a schematic block diagram showing a configuration of the settlement apparatus 30 in the present embodiment. The checkout device 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, a printing unit 309, a change bill unit 310, A sign pole 311 and a human detection sensor 312 are provided. The functional units of the settlement apparatus 30 are connected to each other via the bus 3.

The CPU 301 is a central processing unit, reads a program stored in the ROM 302 and develops it in the RAM 303. The CPU 301 controls the overall operation of the settlement apparatus 30 by executing each step of the developed program. Specific processing of the CPU 301 will be described later.
The ROM 302 stores various information. For example, the ROM 302 stores a program executed by the CPU 301, a device number of the own device, and the like.

The RAM 303 temporarily stores various information. For example, the RAM 303 temporarily stores a program read from the ROM 302 and information acquired or generated by executing the program (for example, registration information, receipt type information, transaction information, etc.). Note that the RAM 303 may temporarily store a product file.
The scanner unit 304 optically reads a barcode attached to a product and acquires a product code of the product (acquires the product code that has been encoded by reverse conversion). The scanner unit 304 notifies the CPU 301 of the acquired product code.

  The display unit 305 is an image display device such as a liquid crystal display or an organic EL display. The display unit 305 displays a confirmation screen. The confirmation screen is a screen for confirming the type of receipt received by the customer. Further, the display unit 305 displays the total amount of purchased products. The display unit 305 displays a necessity selection button (necessity selection key) for causing the customer to select whether or not to output a receipt based on the receipt type information. The necessity selection button (necessity selection means) is displayed on a confirmation screen, for example. The display unit 305 may display various GUI operation buttons having functions similar to the operation buttons (described later) provided in the operation unit 306 instead of the operation unit 306. That is, the display unit 305 may be a liquid crystal touch display device. When a store clerk operates on the display unit 305, an operation signal is notified to the CPU 301.

  The operation unit 306 includes various operation buttons (operation keys). For example, the operation unit 306 includes a numeric button (numeric key), a subtotal button (subtotal key), a settlement device designation button (settlement device designation key), a type selection button (type selection key), a confirmation button (confirmation key), and a cancel button. (Cancel key), settlement execution button (settlement execution key), necessity selection button (necessity selection key), and the like. The settlement execution key is a key used by the customer when the settlement apparatus 30 starts the settlement process. The operation buttons of the operation unit 306 may be arranged as buttons such as a mechanical key (hard key) or may be arranged on a touch panel provided on the display surface of the display unit 305. When the operation unit 306 is operated by a customer or a store clerk, an operation signal is notified to the CPU 301.

The communication unit 307 is a communication interface for communicating with other devices via the LAN. For example, the communication unit 307 receives registration information and receipt type information from the registration device 20. For example, the communication unit 307 transmits transaction information to the management device 10.
The buzzer 308 generates a buzzer sound when an error or the like occurs according to the control of the CPU 301.

  The printing unit 309 issues a printed material according to the control of the CPU 301. For example, the printing unit 309 issues a print receipt on which detailed information is printed. In addition to the detailed information, a one-dimensional barcode or a two-dimensional barcode may be printed on the printed receipt after settlement. When a one-dimensional barcode is printed on a printed receipt, it is possible to include, for example, a transaction number or a receipt number in the one-dimensional barcode, considering that the customer has requested that the receipt type be changed after payment. Good. When a two-dimensional barcode is printed on a print receipt, the two-dimensional barcode may include detailed information after settlement, for example.

  The change bill portion 310 has a cash insertion slot and a cash outlet. The change bill part 310 outputs information on the inserted money and quantity information to the CPU 301 when cash is inserted into the cash slot. In addition, the change bill part 310 pays out change or a change of the amount corresponding to the difference information input from the CPU 301 from the cash payout exit.

The sign pole 311 has indicator lights of a plurality of colors, and notifies the customer of information indicating that the settlement apparatus 30 that executes the settlement process by turning on or blinking the indicator lights is a selected apparatus. Or informing that the operation is possible.
The human detection sensor 312 is a sensor that detects that a person (customer) has entered a predetermined area in front of the checkout apparatus 30. When it is detected that a person (customer) has entered, the person detection sensor 312 notifies the CPU 301 accordingly.

Next, an example of the operation of the CPU 301 of the settlement apparatus 30 will be described.
The CPU 301 (switching means) switches the receipt type specified by the receipt type information to another receipt type when the customer selects “No” using the necessity selection key. Specifically, when the customer selects “No” with the necessity selection key and the receipt type specified by the receipt type information is a print receipt, the CPU 301 (switching means) changes the receipt type from the print receipt to the electronic receipt. Switch to. As described above, when the customer selects “No” using the necessity selection key and the receipt type specified by the receipt type information is a print receipt, the CPU 301 controls the communication unit 307 to select the receipt type “electronic receipt”. Transaction information including receipt type information “1” indicating “” is transmitted to the management apparatus 10. If the customer selects “No” with the necessity selection key and the receipt type specified by the receipt type information is an electronic receipt, the CPU 301 (switching means) switches the receipt type from the electronic receipt to the printed receipt. As described above, when the receipt type specified by the receipt type information is an electronic receipt and the customer selects “No” with the necessity selection key, the CPU 301 controls the printing unit 309 to issue a print receipt. The printing unit 309 issues a print receipt according to the control of the CPU 301. Thereafter, the CPU 301 controls the communication unit 307 to cause the management apparatus 10 to transmit transaction information including receipt type information “2” indicating the receipt type “print receipt”.

FIG. 6 is a diagram illustrating a display example of a receipt type selection screen.
The receipt type selection screen is displayed on the clerk display unit 205 when the clerk selects the settlement apparatus 30 for executing the settlement process. That is, when the CPU 201 is notified of an operation signal indicating that the settlement apparatus designation button has been pressed, the CPU 201 displays a receipt type selection screen on the clerk display unit 205. In the example shown in FIG. 6, the receipt type selection screen displays a character string indicating notification to the store clerk and receipt type selection keys 40 and 41 as type selection buttons. As a specific example of the character string indicating the notification to the store clerk, a character string “Please select a receipt to be issued” is displayed in FIG. Receipt type selection keys 40 and 41 are buttons (keys) for selecting the type of receipt. For example, the receipt type selection key 40 is a button that is selected when an electronic receipt is selected as the receipt type, and the receipt type selection key 41 is a button that is selected when a print receipt is selected as the receipt type. In the following description, the receipt type selection keys 40 and 41 are referred to as receipt type selection keys unless otherwise distinguished.

Hereinafter, a process when the receipt type selection screen is displayed will be described.
First, the store clerk specifies the settlement apparatus 30 by pressing the settlement apparatus designation button, and then inquires the customer of the type of receipt to be output. Thereafter, the store clerk presses the receipt type selection key 40 or 41 corresponding to the receipt type desired by the customer. The CPU 201 transmits the receipt type information indicating the receipt type corresponding to the pressed receipt type selection key and the registration information of the customer's purchased product to the specified settlement apparatus 30. When the customer performs payment other than cash, the CPU 201 transmits to the management device 10 receipt type information indicating the receipt type corresponding to the selected receipt type selection key and registration information of the customer's purchased product. To do.

  The CPU 201 (display control means) controls the display mode of the receipt type selection key according to the member ID. For example, when the receipt type desired by the member identified by the member ID is a print receipt, the CPU 201 (display control means) receives a receipt type corresponding to the print receipt (in FIG. 6, a receipt type selection key 41). Is displayed in a manner different from the receipt type selection key corresponding to the electronic receipt (the receipt type selection key 40 in FIG. 6). For example, the CPU 201 (display control means) may display the background of the receipt type selection key corresponding to the print receipt with a color, or the receipt type selection key corresponding to the print receipt is larger than the receipt type selection key 40. The receipt type selection key corresponding to the print receipt may be blinked and displayed, or the receipt type selection key corresponding to the print receipt may be displayed in another display mode. Further, the CPU 201 determines that the receipt type desired by the member identified by the member ID is an electronic receipt, as in the case where the receipt type desired by the member identified by the member ID is a print receipt. Control the display mode.

  FIG. 6 shows an example in which two receipt type selection keys (receipt type selection key 40 and receipt type selection key 41) are displayed as receipt type selection keys displayed on the receipt type selection screen. It is not necessary to be limited to this. For example, the receipt type selection screen may display three receipt type selection keys as an electronic receipt, a print receipt, an electronic receipt, and a print receipt as a receipt type selection key, or an electronic receipt, a print receipt, an electronic receipt, and a print. Four receipt type selection keys for receipt and no receipt may be displayed.

Further, the receipt type selection screen may be configured not to be displayed by setting. In this case, processing differs depending on whether the customer is a member. Hereinafter, each case will be described.
(If customer is a member)
When the customer is a member, the registration device 20 determines the receipt type specified by the receipt type information read from the management device 10 by the member ID as the receipt type of the customer. Thereafter, the registration device 20 transmits receipt type information indicating the determined receipt type and registration information to the management device 10 or the settlement device 30. When the registration device 20 outputs registration information to the checkout device 30 without selecting a receipt type, the registration device 20 gives priority to the receipt type specified by the receipt type information read from the management device 10. It is determined as the receipt type of the customer. If the customer is a member or a non-member and the receipt type is not selected, the registration device 20 preferentially determines the receipt type of the member or non-member with priority on the printed receipt.

(If the customer is not a member)
If the customer is not a member, the registration device 20 determines the print receipt as the receipt type of the customer. Thereafter, the registration device 20 transmits receipt type information indicating the determined receipt type and registration information to the management device 10 or the settlement device 30.
This is the end of the description of each case.

  If the receipt type selection screen is not displayed by setting, a display button for displaying the receipt type selection screen on all or any of the product registration screen, the small plan screen, and the operation unit 207 of the registration device 20 is provided. May be configured. In such a configuration, when the store clerk presses the display button, the CPU 201 causes the store clerk display unit 205 to display a receipt type selection screen.

FIG. 7 is a diagram illustrating a display example of the confirmation screen.
The confirmation screen is displayed on the display unit 305 after the customer has paid for the purchased product. In other words, when the change and bill information 310 notifies the CPU 301 of money information and quantity information, the CPU 301 displays a confirmation screen on the display unit 305. In the example shown in FIG. 7, a character string indicating notification to the customer and necessity selection keys 42 and 43 are displayed on the confirmation screen. As a specific example of the character string indicating the notification to the customer, “Are you sure you want to use the selected XX receipt?” Is displayed in FIG. In OO, the receipt type information of the receipt type selected by the registration device 20, that is, the receipt type specified by the receipt type information received from the registration device 20 by the designated settlement device 30 (for example, electronic receipt or The character string of one of the print receipts) is displayed.

  Necessity selection keys 42 and 43 are buttons (keys) for allowing the customer to select whether or not to output a receipt with the type of receipt displayed on the confirmation screen. In FIG. 7, as a specific example of the necessity selection keys 42 and 43, a YES button 42 and a NO button 43 are displayed. The YES button 42 is a button that is selected by the customer when responding to the content displayed on the confirmation screen (in FIG. 7, “Are you sure you want the selected XX receipt?”). The NO button 43 is a button selected by the customer when the content displayed on the confirmation screen is not met. Therefore, when the YES button 42 is pressed by the customer, the CPU 301 of the checkout apparatus 30 controls the output so that the receipt is output in the receipt type displayed on the confirmation screen. On the other hand, when the NO button 43 is pressed by the customer, the CPU 301 of the checkout apparatus 30 controls the output so that the receipt is different from the receipt displayed on the confirmation screen. Note that the settlement apparatus 30 may be configured to display the confirmation screen again after any of the necessity selection keys 42 and 43 is pressed by the customer. In such a configuration, a character string such as “Are you sure?” Is displayed on the confirmation screen displayed again. As a result, even if the customer accidentally presses one of the necessity selection keys 42 and 43, the selected content can be corrected.

FIG. 8 is a flowchart showing the flow of processing of the registration apparatus 20 in the present invention.
Step S10: The CPU 201 accepts product registration. Thereafter, the process proceeds to step S12.
Step S12: The CPU 201 determines whether or not the subtotal key has been pressed. If the subtotal key is pressed, the process proceeds to step S14. If the subtotal key has not been pressed, the process returns to step S10.

Step S14: The CPU 201 determines whether or not the member card has been read. When the member card is read, the CPU 201 acquires a member ID from the card reader 211. Thereafter, the process proceeds to step S16. If the membership card has not been read, the process proceeds to step S18.
Step S <b> 16: The CPU 201 controls the communication unit 208 to acquire receipt type information corresponding to the member ID acquired from the member card from the management apparatus 10, and temporarily stores the acquired receipt type information in the RAM 202. Thereafter, the process proceeds to step S18.

Step S18: The CPU 201 determines whether or not the settlement is other than cash. Specifically, the CPU 201 determines whether or not a credit card, electronic money card, or gift certificate has been read or input. When a credit card, electronic money card, or gift certificate is read or input, the CPU 201 determines that the payment is other than cash. On the other hand, if there is no reading or input of a credit card, electronic money card, or gift certificate, the CPU 201 determines that the payment is not by cash. If the settlement is other than cash, the process proceeds to step S26. If the payment is not by cash, the process proceeds to step S20.
Step S20: The CPU 201 accepts selection of the settlement apparatus 30 that executes the settlement process. When the settlement apparatus 30 for executing the settlement process is selected, that is, when the settlement apparatus designation button is pressed, the process proceeds to step S22.

Step S22: The CPU 201 displays a receipt type selection screen on the clerk display unit 205, and accepts a receipt type selection from the clerk. If the member card is read in the process of step S14, the CPU 201 controls the display mode of the receipt type selection key displayed on the receipt type selection screen. For example, the CPU 201 makes the display of the receipt type selection key corresponding to the receipt type desired by the member identified by the member ID acquired from the member card different from the display mode of other receipt type selection keys. To display. When the receipt type is selected by the store clerk, the process proceeds to step S24.
Step S24: The communication unit 208 transmits the registration information and the receipt type information indicating the selected receipt type to the specified settlement apparatus 30.

Step S26: The CPU 201 performs payment other than cash. Thereafter, the process proceeds to step S28.
Step S28: The CPU 201 displays a receipt type selection screen on the clerk display unit 205, and accepts a receipt type selection from the clerk. When the receipt type is selected by the store clerk, the process proceeds to step S30.
Step S30: The CPU 201 determines whether or not the selected receipt type is receipt type information indicating a print receipt. If the selected receipt type is a print receipt, the process proceeds to step S32. If the selected receipt type is not a print receipt, the process proceeds to step S36.

Step S32: The CPU 201 instructs the printing unit 210 to issue a print receipt. The printing unit 210 issues a print receipt according to the control of the CPU 201. Thereafter, the process proceeds to step S34.
Step S34: The communication unit 208 transmits transaction information including the receipt type information (print receipt) of the receipt at the time of payment to the management apparatus 10.
Step S36: The communication unit 208 transmits the transaction information including the receipt type information (electronic receipt) of the receipt at the time of payment to the management apparatus 10.

FIG. 9 is a flowchart showing a process flow of the settlement apparatus 30 according to the present invention.
Step S40: The communication unit 307 receives the registration information and receipt type information transmitted from the registration device 20. Thereafter, the process proceeds to step S42.
Step S42: When the registration information and the receipt type information are received, the CPU 301 controls the indicator lamp of the sign pole 311 (for example, lights or blinks). When the human sensor 312 notifies that the customer has entered the predetermined area of the device, the CPU 301 causes the display unit 305 to display a display screen including a payment execution key (for example, a payment start screen). Thereafter, the CPU 301 receives an input of a settlement execution key from the customer. When the settlement execution key is pressed according to the customer's operation, the process proceeds to step S44.

Step S44: The CPU 301 causes the display unit 305 to display the total amount corresponding to the received registration information. The display unit 305 displays the total amount according to the control of the CPU 301. Thereafter, the process proceeds to step S46.
Step S46: The change bill portion 310 accepts payment of the price from the customer. When the money is deposited at the cash slot, the money information and quantity information of the money that has been inserted are output to the CPU 301. Thereafter, the process proceeds to step S48.

Step S48: The CPU 301 displays a confirmation screen on the display unit 305. At this time, the CPU 301 displays a confirmation screen in a manner corresponding to the received receipt type information. That is, when the receipt type specified by the received receipt type information is a print receipt, the CPU 301 displays a confirmation screen for confirming whether or not the print receipt may be output. When the necessity selection key displayed on the confirmation screen is pressed, the process proceeds to step S50.

Step S50: The CPU 301 determines whether or not a receipt issuance instruction specified by the receipt type information has been input. Specifically, the CPU 301 determines whether or not an instruction (YES button 42 in FIG. 7) corresponding to the content displayed on the confirmation screen has been input. When an instruction corresponding to the content displayed on the confirmation screen is input, the CPU 301 determines that an instruction to issue a receipt specified by the receipt type information is input. On the other hand, when an instruction that does not correspond to the content displayed on the confirmation screen is input, the CPU 301 determines that an instruction to issue a receipt specified by the receipt type information is not input. If a receipt issuance instruction specified by the receipt type information is input, the process proceeds to step S52. If the receipt issuance instruction specified by the receipt type information has not been input, the process proceeds to step S54.

Step S52: The CPU 301 controls the output so as to output the receipt specified by the receipt type information. For example, if the receipt type specified by the receipt type information is information indicating a print receipt, the CPU 301 instructs the printing unit 309 to issue the print receipt. The printing unit 309 issues a print receipt according to the control of the CPU 301. For example, when the receipt type specified by the receipt type information is information indicating an electronic receipt, the CPU 301 controls the communication unit 307 to transmit the transaction information to the management device 10. In this case, the CPU 301 displays a message indicating that the electronic receipt has been transmitted on the screen of the display unit 305. In addition, the change bill part 310 pays out change or a change of the amount corresponding to the difference information input from the CPU 301 from the cash payout exit.

Step S54: The CPU 301 controls the output so as to output a receipt different from the receipt specified by the receipt type information. For example, when the receipt type specified by the receipt type information is a print receipt, the CPU 301 controls the communication unit 307 to transmit the transaction information to the management apparatus 10. In this case, the CPU 301 displays a message indicating that the electronic receipt has been transmitted on the screen of the display unit 305. For example, when the receipt type specified by the receipt type information is an electronic receipt, the CPU 301 instructs the printing unit 309 to issue a print receipt. The printing unit 309 issues a print receipt according to the control of the CPU 301. In addition, the change bill part 310 pays out change or a change of the amount corresponding to the difference information input from the CPU 301 from the cash payout exit. The print receipt may be issued after the change or the bill has been paid out, or may be issued after the customer has picked up the change and the bill from the cash outlet.

  According to the product sales data processing system 100 configured as described above, the type of receipt can be selected. Specifically, the registration device 20 allows the customer to select the type of receipt that the customer wants to receive while the registration process is being performed. Then, the settlement apparatus 30 confirms with the customer whether or not the receipt selected by the registration apparatus 20 may be output. Thus, even if the customer wants a receipt of a type different from the type of receipt selected by the registration device 20, the customer can freely select a receipt at the time of payment. Therefore, it is possible to output a receipt according to the customer's request.

  If the customer is a member, a receipt type selection key corresponding to the type of receipt registered at the time of member registration is displayed in a manner that is easy for the store clerk to understand. Therefore, each time the merchandise is registered, the store clerk can grasp the type of receipt that the customer wants to receive without asking the customer about the type of receipt. As a result, the store clerk can grasp the grasped receipt type as a customer's request. Even if the store clerk selects incorrectly, the customer can select the type of receipt he / she wants to receive at the checkout apparatus 30. Therefore, it is possible to output a receipt according to the customer's request.

<Modification>
In the present embodiment, the merchandise sales data processing system 100 includes one registration device 20, but the merchandise sales data processing system 100 may be configured to include two or more registration devices 20. In the present embodiment, the merchandise sales data processing system 100 includes three settlement apparatuses 30, but the merchandise sales data processing system 100 may be configured to include four or more settlement apparatuses 30, or two The following settlement apparatus 30 may be provided.
The merchandise sales data processing system 100 may be connected to a monitoring device in addition to the above devices (the management device 10, the registration device 20, and the payment device 30). The monitoring device is a so-called assist monitor that monitors the processing status of the registration device 20 and the settlement device 30. When comprised in this way, the registration apparatus 20 or the payment apparatus 30 may transmit transaction information to an assist monitor.

In the present embodiment, the card reader 211 is shown as an input means for inputting the member ID. However, the present invention is not limited to this, and the barcode of the member card may be read by the barcode reader and the customer ID may be input to the registration device 20. .
The registration device 20 may be configured to perform member registration (hereinafter referred to as “temporary registration”) of customers who have not registered as members. When configured in this way, the following processing is performed in the merchandise sales data processing system 100. First, the store clerk causes the scanner unit 204 to read the membership card issued to the customer. Thereafter, the store clerk obtains customer information such as name and age and desired receipt type information from the customer and inputs them to the registration device 20. The registration device 20 transmits to the management device 10 the member ID read by the scanner unit 204, the input customer information, and the desired receipt type information. The management device 10 receives the member ID, customer information, and desired receipt type information from the registration device 20, and additionally registers the received member ID, customer information, and desired receipt type information in the member information file. .

In this embodiment, as an aspect in which the registration information and the receipt type information are supplied from the registration apparatus 20 to the settlement apparatus 30, the aspect in which the settlement apparatus 30 is specified has been described as an example. Information may be supplied from the registration device 20 to the settlement device 30. Hereinafter, a plurality of aspects will be described.
(Mode for issuing bills)
This is a mode in which registration information is supplied by issuing a bill with the registration device 20 and reading the code information on the bill with the checkout device 30. In the case of the said aspect, the registration apparatus 20 receives the input to the effect of issuing an accounting ticket from a store clerk. For example, the registration device 20 receives an input of a bill issuing button, which is an operation means of the operation unit 207, from a store clerk. It should be noted that the input to issue the bill is one of declarations that allow the registration apparatus 30 to read the registration information of the product.

(Mode in which transaction numbers are converted into one-dimensional barcodes)
The registration device 20 issues an accounting voucher printed with a one-dimensional barcode obtained by converting the transaction number into a one-dimensional barcode when there is an input to issue the accounting voucher. The checkout device 30 reads the one-dimensional barcode printed on the bill and acquires the transaction number, requests the registration device 20 for registration information and receipt type information specified by the acquired transaction number, and May send the corresponding registration information and receipt type information to the settlement apparatus 30 in response to a request from the settlement apparatus 30. The settlement apparatus 30 may transmit request information (information requesting registration information and receipt type information) to the management apparatus 10, or may directly transmit request information to the registration apparatus 20. Further, the registration device 20 may transmit registration information and receipt type information to the payment device 30 via the management device 10 or may directly transmit registration information and receipt type information to the payment device 30.

  The payment apparatus 30 may acquire the registration information and the receipt type information from the management apparatus 10 when the transaction number is acquired from the check ticket on which the one-dimensional barcode is printed by the scanner unit 304. That is, the settlement apparatus 30 does not request registration information and receipt type information stored in the registration apparatus 20 from the registration apparatus 20, but stores registration information and receipt type information (registration apparatus) stored in the management apparatus 10. That is transmitted to the management apparatus 10 after generation by the management apparatus 10) may be requested to the management apparatus 10.

(Mode in which registration information and receipt type information are converted into a two-dimensional barcode)
In addition, when there is an input for issuing a bill, the registration device 20 replaces the bill with a one-dimensional barcode in which the transaction number is one-dimensionally printed, and the registration information and receipt type. It may be configured to issue an accounting ticket printed with a two-dimensional barcode obtained by converting information into a two-dimensional code (for example, a QR code). When configured in this way, the checkout apparatus 30 can acquire registration information and receipt type information by reading the two-dimensional barcode printed on the bill with the scanner unit 304.

  Further, the receipt type selection screen shown in FIG. 6 is an example, and is not limited to this. For example, the receipt type information character string set in the registration device 20 in advance, the YES button and the NO button are displayed on the receipt type selection screen, and the store clerk selects either the YES button or the NO button. It may be configured as follows. When configured in this way, the receipt type selection screen has “a preset receipt type (for example, electronic receipt) as a specific example of a character string indicating a notification to a store clerk. A character string such as “?” Is displayed. The store clerk hears the contents displayed on the receipt type selection screen and the request from the customer and selects the corresponding button. Further, when the member card is read, the receipt type information desired by the member identified by the member ID is displayed on the receipt type selection screen as the receipt type information of the receipt set in the registration device 20 in advance. May be.

  Further, the confirmation screen may be configured not to be displayed by setting. In this case, the settlement apparatus 30 controls the output of the receipt according to the receipt type information received from the registration apparatus 20 or the management apparatus 10. With this configuration, it is not necessary for the customer to select a receipt type at the time of checkout. Therefore, the trouble of the customer can be reduced.

  The settlement apparatus 30 may be configured to change the receipt type even after the settlement process is completed. In this case, the configuration is as follows. First, a customer who wants to change the type of receipt calls a clerk by pressing a clerk call button (not shown) provided in the checkout apparatus 30. Thereafter, the store clerk holds the barcode attached to the name tag or the like over the scanner unit 304 of the checkout apparatus 30. The scanner unit 304 optically reads a barcode attached to a name tag or the like, and acquires person-in-charge identification information (for example, person-in-charge code, person-in-charge name) for identifying the store clerk. The scanner unit 204 notifies the CPU 301 of the acquired person identification information.

When the person-in-charge identification information registered in advance matches the notified person-in-charge identification information, the CPU 301 causes the display unit 305 to display a clerk-specific screen. On the other hand, when the person-in-charge identification information registered in advance does not match the notified person-in-charge identification information, the buzzer 308 notifies the buzzer sound according to the control of the CPU 301.
The clerk-only screen is a screen used when switching the receipt type after the checkout process. For example, a change start button is displayed on the clerk dedicated screen. The change start button is a button for starting a process of switching the receipt type. When the change start button is pressed, various methods for changing the type of receipt can be selected. Various methods for changing the type of receipt include a method based on a transaction number and a receipt number, a method based on a one-dimensional barcode, a method based on a two-dimensional barcode, and the like. Hereinafter, each method will be specifically described.

(Method based on transaction number and receipt number)
When changing the type of receipt based on the transaction number or receipt number, the store clerk operates the store clerk screen, and the transaction number or receipt number printed on the receipt owned by the customer is stored in the checkout device 30. input. Hereinafter, a case where a transaction number is input will be described as an example. When the transaction number is input, the CPU 301 controls the communication unit 307 to acquire receipt type information corresponding to the transaction number. For example, the CPU 301 may control the communication unit 307 to transmit a transaction number to the registration device 20, obtain receipt type information corresponding to the transaction number from the registration device 20, and store the transaction number in the management device 10. And the receipt type information corresponding to the transaction number may be acquired from the management device 10, or the transaction number may be transmitted to the assist monitor and the receipt type information corresponding to the transaction number may be acquired from the assist monitor. Good. Then, the CPU 301 causes the display unit 305 to display a receipt change screen for selecting whether to switch the receipt type specified by the acquired receipt type information to another receipt type.

FIG. 10 is a diagram illustrating a display example of a receipt change screen.
In the example shown in FIG. 10, on the receipt change screen, a character string (hereinafter referred to as “change confirmation notification”) indicating that the customer or the store clerk confirms whether or not to change the receipt type, and the change confirmation. Buttons 44 and 45 are displayed. As a specific example of the change confirmation notification, a character string “Do you want to change the receipt from ΔΔ to XX receipt?” Is displayed in FIG. In Δ △, the receipt type information acquired by the checkout device 30 inquiring of the management device 10 or the registration device 20, that is, the receipt type information character string indicating the type of the receipt that the store clerk has received from the customer is displayed. That is, when the receipt that the store clerk has entrusted with the customer is a print receipt, the character string “print” is displayed in ΔΔ. In XX, a character string of receipt type information indicating a receipt type different from the receipt type displayed in ΔΔ is displayed. That is, when the receipt that the store clerk has left from the customer is a print receipt, the character string “electronic” is displayed in xx.

  The change confirmation buttons 44 and 45 are buttons (keys) for confirming whether or not to respond to the change confirmation notification displayed on the receipt change screen. The change confirmation buttons 44 and 45 display character strings “Yes” and “No”, respectively. The change confirmation button 44 is a button that is selected by the store clerk when responding to the change confirmation notification displayed on the receipt change screen (in FIG. 10, “Do you change the receipt from △△ to XX receipt?”). is there. The change confirmation button 45 is a button selected by the store clerk when not responding to the change confirmation notification displayed on the receipt change screen. Therefore, when the change confirmation button 44 is pressed by the store clerk, the CPU 301 of the checkout apparatus 30 controls the output so as to output a receipt based on the changed receipt type. In the receipt output in this case, information indicating reissuance (for example, a character string of reissue) is printed. On the other hand, when the change confirmation button 45 is pressed by the store clerk, the CPU 301 of the checkout apparatus 30 switches the display screen of the display unit 305 from the receipt change screen to an initial screen (for example, a screen before starting the checkout process).

(Method based on one-dimensional barcode)
When changing the receipt type based on the one-dimensional barcode, the store clerk causes the scanner unit 304 of the checkout apparatus 30 to read the one-dimensional barcode printed on the receipt owned by the customer. The scanner unit 304 outputs the transaction number read from the one-dimensional barcode to the CPU 301. The CPU 301 controls the communication unit 307 to acquire receipt type information corresponding to the transaction number acquired by the scanner unit 304. For example, the CPU 301 may control the communication unit 307 to transmit a transaction number to the registration device 20, obtain receipt type information corresponding to the transaction number from the registration device 20, and store the transaction number in the management device 10. And the receipt type information corresponding to the transaction number may be acquired from the management device 10, or the transaction number may be transmitted to the assist monitor and the receipt type information corresponding to the transaction number may be acquired from the assist monitor. Good. Thereafter, the CPU 301 displays a receipt change screen on the display unit 305 and accepts a selection from the store clerk. When the settlement apparatus 30 stores transaction information (for example, when temporarily stored in the RAM 303), the CPU 301 stores receipt type information corresponding to the transaction number read from the one-dimensional barcode by the scanner unit 304 in the RAM 303. Get from.

(Method based on 2D barcode)
When changing the receipt type based on the two-dimensional barcode, the store clerk causes the scanner unit 304 of the checkout apparatus 30 to read the two-dimensional barcode printed on the receipt owned by the customer. The scanner unit 304 outputs the type information read from the two-dimensional barcode to the CPU 301. Based on the acquired receipt type information, the CPU 301 displays a receipt change screen on the display unit 305 and accepts a selection from a store clerk.

With the above configuration, the merchandise sales data processing system 100 can change the type of receipt according to the customer's request even after the checkout process is completed. In particular, since the receipt type information is acquired based on the transaction number or the receipt number, the customer can change the receipt type at any timing after the settlement process. Therefore, it is possible to control the output of the receipt according to the customer's request.
Note that the settlement apparatus 30 that changes the type of receipt need not be limited to the settlement apparatus 30 that controls the output of the receipt. For example, the receipt type may be changed by another settlement apparatus 30 or the registration apparatus 20.

  The management device 10 may be configured to change the receipt type and the receipt type information registered in the member information file in accordance with the member transaction information. Specifically, it is as follows. The management apparatus 10 receives transaction information from the registration apparatus 20 or the payment apparatus 30, and acquires each value of member ID and receipt type information from the received transaction information. Next, the management apparatus 10 reads the member information file stored in the storage unit. The management device 10 selects a record corresponding to the acquired member ID from among the records registered in the read member information file. Thereafter, the management apparatus 10 compares the value registered in the item of the receipt type information of the selected record with the value indicated by the acquired receipt type information. When the value registered in the item of receipt type information does not match the value indicated by the acquired receipt type information, the management apparatus 10 uses the value registered in the item of receipt type information as the acquired receipt type information. It is also possible to update the receipt type information by overwriting with the indicated value. Further, the management apparatus 10 registers the receipt type indicated by the updated receipt type information in the item of the receipt type along with the update of the receipt type information. Through the above processing, the management apparatus 10 can also change the receipt type and the receipt type information registered in the member information file according to the member transaction information.

  In addition, the management device 10 may update the member receipt type and the receipt type information each time the member transaction information is received, or the same member transaction information is received a predetermined number of times (for example, three times). You may update it when it is done. The management apparatus 10 includes the transaction information received during the predetermined number of times when the member's receipt type and the receipt type information are updated when the same member's transaction information is received a predetermined number of times (for example, three times). The receipt type and the receipt type information may be updated with a value having the largest value indicated by the receipt type information (for example, the value of the electronic receipt when there are many values indicating the electronic receipt). The receipt type and the receipt type information may be updated with values indicated by the receipt type information included in the transaction information received at the elapsed timing.

The method by which the registration device 20 performs temporary registration need not be limited to the method described above. For example, the management apparatus 10 holds identification information (hereinafter referred to as “temporary number”) to be assigned to a customer who newly registers as a member, and the registration apparatus 20 responds to the operation of the store clerk by the management apparatus 10. Even if temporary registration is performed by acquiring the temporary number held and transmitting the acquired temporary number, the customer information input to the registration device 20 and the desired receipt type information to the management device 10. Good.
Moreover, you may be comprised so that the payment apparatus 30 may perform payment other than cash (for example, credit card and electronic money). In the case of such a configuration, the settlement apparatus 30 further includes a card reader.

  In addition, after the selection of the receipt type is completed, the registration device 20 transmits information (code information) of the two-dimensional barcode obtained by converting the registration information and the receipt type information into a two-dimensional barcode (for example, QR code) to the settlement device 30. It may be configured as follows.

  The settlement apparatus 30 may be configured to include a determination unit that determines whether or not both registration information and receipt type information output from the registration apparatus 20 have been received. When configured in this way, the checkout device 30 determines whether or not the receipt type information is included in the information output from the registration device 20. As a result of the determination, when the receipt type information is not included in the information output from the registration device 20, the checkout device 30 displays a receipt selection screen. The timing at which the settlement apparatus 30 displays the receipt selection screen may be the timing at which the customer sensor 312 detects that the customer has entered the predetermined area, or the timing at which the settlement execution key is pressed by the customer. Alternatively, other timing may be used.

The information (receipt type information) output from the communication unit 208 and the printing unit 210 of the registration device 20 is configured to include information indicating whether or not a receipt is necessary (hereinafter referred to as “necessity information”). Also good. The necessity information is information indicating whether a receipt is issued, for example. Hereinafter, processing in the case where necessity information is included in the receipt type information will be described.
The CPU 201 of the registration apparatus 20 displays a screen for selecting whether or not a receipt is necessary (hereinafter referred to as “necessity selection screen”) on the salesclerk display unit 205 before the receipt type selection screen. For example, after the settlement apparatus 30 for executing the settlement process is selected, the CPU 201 displays a necessity selection screen on the clerk display unit 205, and after selecting whether or not a receipt is selected, a receipt type selection screen is displayed. Is displayed on the display section 205 for clerk. In addition, on the necessity selection screen, as a specific example of the character string indicating the notification to the clerk, for example, a character string such as “Do you need a receipt?” Is displayed and for selecting the necessity of the receipt A receipt necessity button is displayed. Further, after the receipt type is selected by the store clerk, the CPU 201 of the registration device 20 may display a necessity selection screen on the store clerk display unit 205.

One of the receipt necessity buttons (a button for issuing a receipt (hereinafter referred to as “receipt issue button”) or a button for not issuing a receipt (hereinafter referred to as “receipt unnecessary button”)) When pressed by the store clerk, one of the selected necessity information is included in the receipt type information and output. For example, when a receipt unnecessary button is pressed by a store clerk, the CPU 201 determines that it is not necessary to issue a receipt. Thereafter, the communication unit 208 transmits the receipt type information including information indicating that the receipt is not required to be issued to the designated settlement apparatus 30.
On the other hand, when the receipt issue button is pressed by the store clerk, the CPU 201 determines that the receipt is required to be issued. Thereafter, the communication unit 208 includes the receipt type information including information indicating that a receipt is issued, and transmits the receipt type information to the designated settlement apparatus 30.
In addition to the method of including receipt information in the information (receipt type information) output by the communication unit 208 and the printing unit 210 of the registration apparatus 20, a registration flag is provided so that the registration apparatus 20 outputs the receipt type information together with the receipt type information. It may be configured.

  The settlement apparatus 30 controls the output of the receipt based on the information transmitted from the registration apparatus 20. For example, when an instruction to output a receipt including information indicating that the receipt type is an electronic receipt is issued from the registration device 20, the checkout device 30 outputs a receipt including the receipt with the receipt type. To do. In this case, only the receipt is output on the print receipt. The checkout apparatus 30 may output the receipt first, or may output the receipt first.

  This is the end of the description of the process when the receipt type information includes necessity information. Even when the bill is used or when the settlement process is completed in the registration device 20 (when payment other than cash is performed), the same processing as when the receipt type information includes necessity information is performed. May be performed. For example, when a bill is used, the registration device 20 issues the bill with the receipt type information including the necessity information.

  Alternatively, the receipt type and the receipt type may be selected individually. When configured in this way, in the receipt type selection screen of FIG. 6, in addition to the type selection buttons (receipt type selection keys 40 and 41), it is selected whether to receive a receipt as an electronic receipt or as a print receipt A selection button to be displayed is displayed. The registration device 20 performs processing according to the selected content. For example, when the receipt type selection key 40 is pressed and an instruction to receive a receipt as a print receipt is input, the registration device 20 prints a receipt on the receipt type information indicating that the receipt is output as an electronic receipt. The receipt type information indicating that the receipt is output is transmitted to the specified settlement apparatus 30.

In the case described above (when the receipt type and the receipt type are individually selected), the receipt type of the receipt (including the receipt) that the customer receives also on the confirmation screen displayed on the settlement apparatus 30 side. A display that allows each to be selected individually may be displayed. Then, the checkout apparatus 30 outputs a receipt and a receipt according to the instruction selected by the customer.
This is the end of the description of the processing for individually selecting the receipt type and the receipt type.

Further, the settlement apparatus 30 may be configured so that the receipt type and the receipt type can be changed even after the settlement process is completed. In this case, the configuration is as follows.
The CPU 301 of the checkout apparatus 30 causes the display unit 305 to display a clerk dedicated screen in accordance with the operation of the clerk. The clerk operates the clerk dedicated screen to change the receipt type and the receipt type, respectively. There are various methods for changing the receipt type and the receipt type (a method based on a transaction number or a receipt number, a method based on a one-dimensional barcode, and a method based on a two-dimensional barcode). Hereinafter, a method for changing the type of receipt and the type of receipt will be described taking a method based on a transaction number or a receipt number as an example.

  When changing the receipt type based on the transaction number or receipt number, the store clerk operates the store clerk screen and settles the transaction number or receipt number printed on the receipt and receipt owned by the customer. Input to the device 30. Hereinafter, a case where a transaction number is input will be described as an example. When the transaction number is input, the CPU 301 controls the communication unit 307 to acquire the receipt type information of the receipt and the receipt type information of the receipt according to the transaction number. Thereafter, the CPU 301 causes the display unit 305 to display a receipt change screen. For example, first, the CPU 301 displays on the receipt change screen the contents for changing the receipt type of the receipt.

  When the change confirmation button 44 is pressed by the store clerk, the CPU 301 controls the output so that the receipt is output with a receipt type different from the receipt type specified by the receipt type information of the receipt. On the other hand, when the change confirmation button 45 is pressed by the store clerk, the CPU 301 determines that there is no need to change the receipt type of the receipt, and then displays the contents for changing the receipt type of the receipt on the receipt change screen.

When the change confirmation button 44 is pressed by the store clerk, the CPU 301 controls the output so as to output a receipt with a receipt type different from the receipt type specified by the receipt type information of the receipt. Thereafter, the communication unit 307 of the checkout device 30 transmits the transaction number, the receipt type information of the changed receipt (not necessary if there is no change), and the receipt type information of the changed receipt to the management device 10. To do. Based on the transaction number and receipt type information transmitted from the settlement apparatus 30, the management apparatus 10 updates the value recorded in the item of receipt type information after settlement in the transaction information file. On the other hand, when the change confirmation button 45 is pressed by the store clerk, the CPU 301 switches the display screen of the display unit 305 from the receipt change screen to an initial screen (for example, a screen before the checkout process is started).
With the above processing, the description of the processing in the case where the receipt type and the receipt type are each changed is completed. In addition, when the receipt type is changed after payment, information indicating reissuance (for example, a character string of reissue) is printed on the print receipt and the electronic receipt. Further, when the receipt is reissued, information indicating that the receipt has been issued (for example, a character string “receipt issued”) is printed on the print receipt and the electronic receipt.

  In addition, a value indicating receipt information in addition to the receipt may be registered in each item of the receipt type and the receipt type information in the member information file (FIG. 2A). When configured in this way, for example, the item of receipt type information is represented by two digits. For example, in the case of two digits, the 10's place indicates the receipt type of the receipt, and the 1's place indicates whether the receipt is received as an electronic receipt or a print receipt. If the first place is “1”, it means that the receipt is received by an electronic receipt, and if the first place is “0”, it means that the receipt is received by a print receipt. For example, if the value of the receipt type information is “10”, it indicates that the receipt is received as an electronic receipt and the receipt is received as a print receipt.

  In addition, when the customer has registered as a member and the customer's receipt necessity information has already been set, the registration device 20 is configured to include the receipt necessity information in the receipt type information read from the member information file. May be. As an example of including receipt necessity information in the receipt type information, for example, in this embodiment, the values “0”, “1”, “2”, and “3” are used as specific examples of the receipt type. “4”, “5”, and “6” are set, “4” requires an electronic receipt and receipt, “5” requires a print receipt and receipt, and “4” indicates an electronic receipt and a receipt. Both and a receipt may be required.

  In the present embodiment, as the timing for displaying the receipt type selection screen, the configuration in which the receipt type selection screen is displayed after the settlement apparatus 30 for executing the settlement process is selected is shown. Other timings may be used. For example, the receipt type selection screen may be displayed after one transaction is started and the product is registered for the first time, may be displayed before one transaction is started, or the membership card is read. May be displayed after the key is pressed, may be displayed after the subtotal key is pressed, may be after the provisional registration is completed, or may be at another timing. That is, the receipt type selection screen may be displayed at any timing until the registration process of the registration device 20 is completed. The timing at which the registration process of the registration device 20 is completed is the timing at which registration information and receipt type information are transmitted to the designated settlement device 30 and the timing at which transaction information is transmitted to the management device 10.

  Further, in the present embodiment, as the timing for displaying the confirmation screen, the configuration in which the confirmation screen is displayed after the customer pays for the purchased product is shown, but the timing for displaying the confirmation screen may be other timing Good. For example, the confirmation screen may be displayed when the customer enters the predetermined area of the settlement apparatus 30 or may be displayed when the customer presses the settlement execution key.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

  Note that a program for executing each process of the registration apparatus 20 and the payment apparatus 30 of the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. Accordingly, the various processes described above related to the processes of the registration apparatus 20 and the payment apparatus 30 may be performed. Here, the “computer system” may include an OS and hardware such as peripheral devices. Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used. The “computer-readable recording medium” means a flexible disk, a magneto-optical disk, a ROM, a writable nonvolatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, etc. This is a storage device.

  Further, the “computer-readable recording medium” means a volatile memory (for example, DRAM (Dynamic DRAM) in a computer system that becomes a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. Random Access Memory)), etc., which hold programs for a certain period of time. The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 10 ... Management apparatus, 20 ... Registration apparatus, 30 ... Settlement apparatus, 201 ... CPU, 202 ... ROM, 203 ... RAM, 204 ... Scanner part, 205 ... Display for salesclerk, 206 ... Display for customer, 207 ... Operation part 208: Communication unit, 209 ... Buzzer, 210 ... Printing unit (output means), 211 ... Card reader, 301 ... CPU, 302 ... ROM, 303 ... RAM, 304 ... Scanner unit, 305 ... Display unit, 306 ... Operation unit 307 ... Communication unit, 308 ... Buzzer, 309 ... Printing unit, 310 ... Changing change tag unit, 311 ... Sign pole, 312 ... Human detection sensor

Claims (7)

A product sales data processing system comprising: a registration device that executes a registration process for registering a product purchased by a customer; and a payment device that performs a payment process for adjusting the price of the product registered by the registration process,
The registration device
Output means for outputting registration information of the registered product and type information indicating a type of receipt received by the customer;
The settlement apparatus is
A merchandise sales data processing system that performs a settlement process based on the output registration information and performs a process according to the type information. The registration device further includes a receipt type selection unit that selects a type of the receipt before the output unit outputs the registration information and type information,
2. The product sales data according to claim 1, wherein the output unit outputs type information indicating a type of receipt selected by the receipt type selection unit as type information indicating a type of receipt received by the customer. Processing system. The registration device further comprises a settlement unit that settles the price of the registered product,
3. The commodity sales data processing system according to claim 1, wherein the output unit outputs the registration information and the type information to the settlement apparatus when the settlement by the settlement unit is not performed. The type information is information indicating at least a print receipt or an electronic receipt,
The settlement apparatus includes necessity selection means for allowing the customer to select whether or not to output a receipt specified by the type information;
4. The apparatus according to claim 1, further comprising: a switching unit that switches a receipt type specified by the type information to another receipt type when “no” is selected by the customer. 5. Item sales data processing system.   The registration device stores acquisition means for acquiring customer identification information for identifying the customer, and stores at least the customer identification information and the type information in association with each other based on the acquired customer identification information 5. The commodity sales data processing system according to claim 1, further comprising: a reading unit that reads out the type information from a device including the unit.   The commodity sales according to any one of claims 1 to 5, wherein the output means transmits code information for reading the registration information and the type information by the settlement apparatus to the settlement apparatus. Data processing system.   The commodity sales data processing according to any one of claims 1 to 6, wherein the output means records and outputs code information for reading the registration information and the type information on a recording medium. system.

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