JP2007035001A - Customer information charging image registration system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system for mediating circulation of information with a desired company by acquiring request information regarding an image (face, fingerprints, blood, etc.) which a general customer has with a digital camera and a cellular phone with camera and acquiring image information. <P>SOLUTION: A request information registration means 11 utilizes the cellular phone, a public network and Internet homepages, etc. to register request information from many and unspecified customer terminals 3 in a request information data base 21. A contractor authentication means 14 authenticates a person who requests browsing by referring to a contractor information database 23 by a user ID, etc. by a browsing request from a preliminarily contracted member. After that, the request information browsing means 13 retrieves the request information database 21 based on request information fetch information, transmits the applicable request information to a contractor terminal 4 and registers use conditions in a use information database 22. Furthermore, a charging image information management means 15 registers charging image information corresponding to use information in a charging image information database 24. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

The present invention enables a customer to freely transmit his / her own image (face, fingerprint, blood, etc.) with a plurality of related information, and a company that wants to know the customer's image (face, fingerprint, blood, etc.) easily In particular, a specific person can freely register data on a specific item on the Internet homepage, and the data can be viewed by a member who has contracted in advance. The billing image relates to the customer information image registration system according to the browsing data amount and the like.

The number of Internet and mobile phone users is increasing rapidly, and commercial use of the Internet is also expanding. Conventional homepages for commercial use of the Internet are mainly used for sending information from suppliers who want to understand customer needs. Other than commercial use, homepages are used for exchanging information between individuals, as in some bulletin boards.

A customer information image registration system comprising: means for collecting billing image information for a browsing contractor who has browsed image data.

Problems to be solved by the invention

There was a limit to widely acquiring the needs of an unspecified number of customers.

Means for solving the problem

For example, customer information management is mainly used for information disclosure such as conventional image information and company information. When a company wants to acquire customer's needs, information or e-mail written directly on its homepage etc. By collecting customer information.
However, this method has a limit in obtaining the needs of an unspecified number of customers widely.

In addition, the information registered in the information exchange place such as the bulletin board is sporadic information, so that the utilization efficiency is low. An object of the present invention is to provide means for arranging distribution of image information so that information overflowing on the Internet can be effectively used. As a result, the convenience of customers with images (faces, fingerprints, blood, etc.) can be improved, and the viewers can be given more merit than the current situation.

The present invention collects the needs of general customers on a homepage via the Internet, for example, and provides them to a viewing contractor (user) who needs the needs. It serves as a mediator on the user side.

That is, the present invention is a customer information registration relay system that is connected to a general customer terminal and a browsing contractor terminal via a network, and uses an Internet homepage to receive a request from an unspecified number of general customer terminals. A means for collecting data on specific items such as conditions and customer personal information, a means for managing the collected data as a database, and a browsing contractor authentication for a browsing request from a browsing contractor terminal for the database Means for transmitting, when the browsing contractor is authenticated, a means for transmitting a search screen for data relating to a specific item managed as the database to the browsing contractor terminal, and browsing the data relating to the specific item; Means for collecting billing image information for a viewing contractor who has viewed data relating to a specific item. To.

In the present invention, for example, the needs of customers who have needs and the personal information of customers are disclosed on the homepage, which is different from the conventional system. In particular, by using a homepage on the Internet, data collection from customers and provision of data to browsing contractors (members) can be performed easily and widely. In addition, by including the personal information such as contact information to general customers and the conditions of the requirements for general customer viewing contractors in the registered data, individual contact from the browsing contractor who viewed the data to the customer Is possible.

The invention's effect

FIG. 1 is a diagram showing a configuration example of the present invention. In FIG. 1, 1 is a service center, 11 is request information registration means, 12 is database management means, 13 is request information browsing means, 14 is contractor authentication means, 15 is billing image information management means, 21 is a request information database, 22 is a usage information database, 23 is a contractor information database, 24 is a charging information database, 3 is a customer terminal, 31 is an access means, 4 is a contractor terminal, 41 is a contractor access means, and 5 is a communication network. The service center 1, customer terminal 3, and contractor terminal 4 are connected via a communication network 5.

The request information registration unit 11 is a unit that collects data (request information) about a specific item from an unspecified number of general customer terminals 3 and registers it in a database. The database management means 12 is means for managing, as a database, request information collected from an unspecified number of general customer terminals 3, information relating to browsing contractors, information relating to the use of this system, and charging information associated with the use.

The request information browsing means 13 transmits a search screen for data relating to a specific item managed as the request information database 21 to the contractor terminal 4 when the browsing contractor is authenticated by the contractor authentication means 14 and specified. It is a means for browsing data related to items. The contractor authentication means 14 is a means for authenticating whether or not the browsing contractor is a regular contractor with cryptographic information or the like in response to a browsing request from the contractor terminal 4 for the database managed by the database management means 12. The billing information management means 15 is means for managing billing information for a browsing contractor who has browsed data relating to a specific item registered in the request information database 21.

The request information database 21 is a database that stores request information composed of specific item data including customer personal information. The data relating to the specific item includes, for example, a condition of a request for a general customer viewing contractor and personal information such as contact information for the general customer. The usage information database 22 is a database that stores information for managing which information is retrieved by which contractor. This usage information can be used as operational statistical information. The contractor information database 23 is a database that stores information on the contractor such as the user identifier (ID), user name, and location of the viewing contractor. The charging information database 24 is a database that stores information for charging the viewing contractor corresponding to the usage information.

The access means 31 is means for accessing the request information registration means 11 in the customer terminal 3.
The contractor access means 41 is means for accessing the request information browsing means 13 in the contractor terminal 4.

FIG. 2 is a diagram showing an outline of the operation of the present invention. Below, the case where this system is realized on the Internet using a homepage will be described.

First, the service center 1 sets up a home page on the Internet using a Web engine or the like. The customer accesses the request information registration means 11 using the home page of the service center 1 as an interface by the access means 31 such as a WWW browser of the customer terminal 3 linked to the wide area computer network 51, and requests registration of the request information. The request information registration means 11 of the service center 1 writes and manages the requested request information in the request information database 21 ().

The contractor who wishes to browse the registered request information uses the contractor access means 41 such as a WWW browser of the contractor terminal 4 linked to the wide area computer network 51 to request information browsing means using the home page of the service center 1 as an interface. 13 is accessed.

The system authenticates that the contractor is a registered member by the contractor authentication means 14 based on the contractor authentication information such as the password of the contractor or the user ID, and the request information that matches the viewing conditions. Present the selected information to the member using the home page interface. The contractor extracts desired request information from the selection information of the presented request information.

The system records usage information such as the access status of the contractor terminal 4 in the usage information database 22 by the request information browsing means 13, and further charges by the charging image information management means 15 according to the browsing data amount corresponding thereto. Charge image information for processing is recorded in the charge image information database 24.

After that, if necessary, the contractor can contact the customer directly by the customer's contact information included in the retrieved request information, and can sell products and provide services according to the customer's request. (). Further, the service center 1 operating company charges the contractor based on the charge image information recorded in the charge information database 24, and the contractor pays the charge. In addition, the billing for the contractor can adopt any billing method such as a pay-as-you-go system according to the access time, a pay-as-you-go system according to the amount of browsing data, or a flat rate system, but the information required by the contractor has been acquired In some cases, a pay-as-you-go system according to the amount of browsing data is desirable from the viewpoint of images.

FIG. 3 shows an example of each database structure managed by the database management means 12 in the service center 1. In the request information database 21, for example, as shown in FIG. 3A, as request information, customer ID, customer name, age, gender, mail address, customer address, customer telephone number, contact means, contact information, contact request The date, request ID, request, etc. are stored. The request information is registered on the request information registration screen transmitted to the customer terminal 3 by the request information registration means 11. Note that data need not be registered for all items. The customer ID is customer identification information that is automatically given at the first access from the customer. The request ID is identification information automatically assigned for each request. For example, if the request is related to a drug store, the number, budget, and so on are required.

In the usage information database 22, for example, as shown in FIG. 3B, user ID (contractor identifier), customer ID, request ID, sequence ID are used as usage information related to the browsing status of request information on the contractor terminal. Etc. are stored. The sequence ID is a sequence number that is automatically given to the contractor's data browsing.

In the contractor database 23, for example, as shown in FIG. 3 (C), as information on the browsing contractor, user ID, user name, location, telephone number, representative, person in charge name, service start date, password, Remarks etc. are stored.

As shown in FIG. 3D, the charging image information database 24 includes user ID, customer ID, request ID, charging image conditions, etc. as information for charging image processing corresponding to the contractor's usage information. Billing image information is stored.

FIG. 4 shows the flow of processing for registering request information from the customer terminal to the service center. First, when the customer terminal 3 is connected to the service center 1 (S101), the service center 1 transmits a service menu screen to the customer terminal 3 (S102). The service menu screen is a screen for displaying menus for general customers to use the system.

The customer terminal 3 receives and displays the service menu screen (S103, S104). When registering the request information, the customer selects a request information registration menu from the service menu screen (S105), and transmits instruction information for selecting the request information registration menu (S106).

The service center 1 receives instruction information for selecting a request information registration menu (S107) and transmits a request information registration screen (S108). The request information registration screen is a screen for registering request information such as a customer's name, age, gender, and request.

The customer terminal 3 receives and displays the request information registration screen (S109, S110), inputs the request information on the request information registration screen (S111), and transmits the input request information to the service center 1 (S112). .

The service center 1 receives the request information (S113), stores it in the request information database 21 (S114), and transmits a reception confirmation screen (S115). The reception confirmation screen is a screen for notifying the customer of reception and registration of request information.

The customer terminal 3 receives and displays the reception confirmation screen (S116, S117), and ends the request information registration. FIG. 5 and FIG. 6 are diagrams showing a flow of processing for requesting the service center 1 to retrieve request information from the contractor terminal 4.

First, when the contractor terminal 4 is connected to the service center 1 (S201), the service center 1 transmits a service menu screen to the contractor terminal 4 (S202). The service menu screen is a screen for displaying each menu for the browsing contractor to use this system.

The contractor terminal 4 receives and displays the service menu screen (S203, S204). The contractor selects the request information retrieval / retrieve menu item from the service menu screen (S205), and transmits request information retrieval / retrieve selection instruction information (S206).

The service center 1 receives the request information search / retrieve selection instruction information (S207), and transmits the contractor authentication screen (S208). The contractor authentication screen is a screen prompting input of contractor authentication information.

The contractor terminal 4 receives and displays the contractor authentication screen (S209, S210), inputs the contractor authentication information (S211), and transmits the contractor authentication information to the service center 1 (S212). The contractor authentication information is information such as a password and a user ID.

The service center 1 receives the contractor authentication information (S213), searches the contractor information database 23 based on this, and performs authentication (S214). Next, based on the request information retrieval / retrieve selection, necessary information is registered in the usage information database 22 (S215), and the request information database 21 is retrieved (S216). Thereafter, a request information selection screen is transmitted (S217). The request information selection screen includes a screen for setting search conditions and a screen for displaying the result.

The contractor terminal 4 receives and displays the request information selection screen (S218, S219). Next, request information to be extracted is selected (S220). That is, the contractor looks at the search result display screen of the request information database 21 based on the search conditions set on the request information selection screen, and instructs the extraction information for selecting the desired information to be extracted. Thereafter, the selected extraction information is transmitted (S221).

The service center 1 receives the retrieval information (S222), registers the charging image information in the charging image information database 24 (S223), and transmits the contractor authentication screen (S224).

The contractor terminal 4 receives and displays the contractor authentication screen (S225, S226), inputs the contractor authentication information (S227), and transmits the contractor authentication information to the service center 1 (S228).

The service center 1 receives the contractor authentication information (S229), searches the contractor information database 23 based on the contractor authentication information, and performs authentication (S230). Subsequently, the retrieval information is registered in the usage information database 22 (S231). Further, the request information database 21 is searched based on the retrieval information (S232), and the corresponding retrieval request information is transmitted (S233).

The contractor terminal 4 receives and displays the extraction request information (S234, S235). If the contractor confirms the display, the contractor clicks the display confirmation button and transmits the display confirmation (S236).

The service center 1 receives the display confirmation (S237), registers necessary charging image information in the charging image information database 24, and registers statistical information such as the number of accesses in the request information database 21 as necessary (S238). , S239).

The present invention is a system that has a great merit on the contract member (user) side who can obtain customer image information having a need, considering customer convenience as the top priority. Therefore, it is a system that can be used in companies that want customer information and in all industries. An example of the drug store industry is taken as an embodiment of the present invention.

In the drugstore industry, this system is utilized for the purpose of mediating image information between drugstore companies (users) and general store customers who have a need for images (faces, fingerprints, blood, etc.). The operating company that operates this system concludes a usage contract for this system with a drug store company that wants to obtain image list request information, and assigns a password or a user ID.

First, the service center of this system launches a homepage as an interface. From this website, you can freely register your image needs (such as want to see to ○○) along with your personal information, as well as the image needs collected by the operating company via facsimile, telephone, etc. in your database along with your personal information. You can register as a proxy.

For an image having a terminal that can use the Internet, the user's terminal accesses the home page of the service center with a WWW browser and registers his / her needs (request information) on the request information image registration screen.

7 and 8 are diagrams showing examples of the request information registration screen. The request information registration screen (1) shown in FIG. 7 is a screen for registering information about an individual image such as a customer's name, age, gender, address, contact information, and mail address. A management number, which is personal identification information, is automatically given a 5-digit number. This management number has a function as a customer password in addition to customer identification. The password may be set separately from the management number. In addition, registration on the request information registration screen (1) may be performed for each access according to the service operation form, and each customer can be registered regardless of the number of requests and the number of accesses. Can be performed only once.

The request information registration screen (2) shown in FIG. 8 is a screen for registering request information such as the previous image, new image, budget per person, number, request, contact method, and desired contact date.

Enter the desired conditions for the image according to the items on the screen. The management number, age, and gender items are entered on the request information registration screen (1) when the request information registration screen (2) is input continuously with the input on the request information registration screen (1). It is displayed based on the matter. These image needs (request information) are stored in the request information database of the service center.

A homepage that uses the image needs as a database can be browsed only by a travel agency that has signed a contract in advance with authentication by the assigned password.

The drug store company that has concluded the contract accesses the home page of the service center, receives authentication with a password and user ID given in advance, and receives a request information selection screen for searching and retrieving the request information.

9 and 10 are diagrams showing examples of the request information selection screen. The request information selection screen (1) in FIG. 9 is a screen for inputting items such as the previous image, new image, and budget as search conditions for image information that the drug store company wants to collect.
For, the format may be selected from the previous image, new image, and form items displayed on the screen form. The drug store company inputs only the necessary search conditions and clicks the “Search” button. The part where the search condition is blank is the target.

The service center searches the request information database according to the search conditions specified on the request information selection screen (1), edits the request information selection screen (2) as shown in FIG. To your device. On the request information selection screen (2), a list of general items other than personal information among the request information searched based on the search conditions specified on the request information selection screen (1) is displayed.

When the drug store company wants to know more detailed image information about the request information displayed on the request information selection screen (2), the “detailed information request” provided on the left side of the record of each request information. Mark the check box and click the “View customer information” button. As a result, the retrieval information of the request information is transmitted to the service center, and the detailed information of the request information of the corresponding image is transmitted as a “customer information browsing screen” from the service center to the terminal of the travel agency.

FIG. 11 shows an example of a customer information browsing screen. The customer information browsing screen is a screen that displays detailed request information corresponding to the retrieval information stored in the request information database. The displayed request information includes a management number, customer name, age, gender, customer address, customer contact information, mail address, number, budget, request, contact method, desired contact date, and the like. Requests, contact methods, desired contact dates, etc.

The operating company charges the contracted drug store company based on the number of browsing. The charging conditions can be arbitrarily set by the operating company, such as the amount of requested information extracted, the access time, the number of customers with contracts, and the like.

After that, the drug store company directly negotiates the contract for the image check, but the management company only distributes information and does not involve any other contract or negotiation. This system differs from the conventional system in the following points.

(1) Drugstores (general customers with needs) Traditionally, drugstores that have collected health information through magazines, advertisements, and visits only register their requests with the operating company, and contract with the operating company. You will receive a plan from a drugstore company. Therefore, there is no need to search for an optimal implementation plan, and it is possible to collect information on the plan that meets the request without effort.

(2) The company (user) side Currently, drugstore companies are engaged in advertising activities such as all commercials in order to acquire images. By collecting customer information from this system, customers can directly contact customers. Opportunities increase. In addition, small and medium-sized travel agencies that cannot afford high advertising expenses can compete fairly by obtaining the same customer information. Therefore, even if they do not require huge funds like commercials, they want cheap and reliable images. Information can be obtained. Furthermore, even when the customer's personal information is not taken out, the list information on the screen as shown in FIG. 10 can be used as questionnaire information for images desired by general drug stores, which can be used as a reference for new projects. can do.

The invention's effect

As explained above, by using this system, it is possible to register one's needs instead of looking for information that suits one's needs from a home page full of information for customers with image needs. For example, there is an advantage that a plan that meets the needs of the company can be received from a company handling the corresponding product.

For companies, rather than posting product information on the homepage or other advertising media, it is possible to obtain a reliable image need for the product and directly promote the product, enabling simple and efficient sales. There is an advantage.

In the highly competitive industry, large companies with financial strength have spent huge advertising expenses to gain market share. In this system, product images (faces, fingerprints, blood, etc.) are more than recognized. Etc.) The content is a match.
The right to obtain customer image information as soon as possible and negotiate with customers is given regardless of the size of the company, and it can be said that a fair competition is born.

The present invention is not limited to the drug store industry shown in the embodiments, but can be used in all industries such as supermarkets, department stores, home centers, and used car sales industries, and includes the possibility of creating new business forms.

  It is a figure which shows the structural example of this invention.   It is a figure which shows the operation | movement outline | summary of this invention.   It is a figure which shows the example of the structure of each database.   It is a figure which shows the flow of a process which registers request information with respect to a service center from a customer terminal.   It is a figure which shows the flow of a process which requests | requires extraction of request information with respect to a service center from a contractor terminal.   It is a figure which shows the flow of a process which requests | requires extraction of request information with respect to a service center from a contractor terminal.   It is a figure which shows the example of a request information registration screen.   It is a figure which shows the example of a request information registration screen.   It is a figure which shows the example of a request information selection screen.   It is a figure which shows the example of a request information selection screen.   It is a figure which shows the example of a customer information browsing screen.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Service center 11 Request information registration means 12 Database management means 13 Request information browsing means 14 Contractor authentication means 15 Charge image information management means 21 Request information database 22 Use information database 23 Contractor information database 24 Charge image information database 3 Customer terminal 33 Mobile customer terminal 31 Access means 311 Access means 4 Contractor terminal 44 Mobile contractor terminal 41 Contractor access means 411 Contractor access means 5 Communication network 222 Mobile phone network

Claims (3)

A customer information image registration system connected to a general customer terminal and a browsing contractor terminal via a network, a means for collecting data relating to a specific item from an unspecified number of general customer terminals, and the collected data Means for managing as a database, means for authenticating a browsing contractor in response to a browsing request from the browsing contractor terminal for the database, and a specification managed as the database when the browsing contractor is authenticated A means for transmitting a search screen for data relating to the item to the browsing contractor terminal and browsing the data relating to the specific item; and means for collecting billing image information for the browsing contractor who has browsed the data relating to the specific item. A customer information image registration system characterized by comprising. 2. The customer information image registration system according to claim 1, wherein data relating to a specific item from the general customer terminal / mobile terminal and provision of browsing data to the browsing contractor terminal are performed using an Internet homepage. A customer information image registration system characterized by that. 3. The customer information image registration system according to claim 1 or 2, wherein the data relating to the specific item includes a condition of a request for the browsing contractor of a general customer and contact information to the general customer. Customer information image registration system.

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