JP2004295377A - Business supporting device and method, program for developing business supporting function and computer readable information recording medium with its program recorded - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a business supporting device and method for moving a mobile store to the neighborhood of a user, a program for developing a business supporting function and a computer-readable information recording medium with its program recorded. <P>SOLUTION: This business supporting device 1 is provided with a user terminal 11 owned by a user 13, a mobile store terminal 9 installed in a mobile store 15 for providing merchandise or a service to the user 13 and a movement instructing means 5 for instructing the mobile store 15 to move to the neighborhood of the user terminal 11 based on the location of the user terminal 11. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention provides a sales support device, a sales support method, a program for performing a sales support function, and a sales support function that support sales to a user by a movable mobile store that provides goods or services to the user. The present invention relates to a computer-readable information recording medium on which a program to be recorded is recorded.
[0002]
[Prior art]
With the development of the information industry in recent years, the provision of goods and services using the Web such as the Internet has become active. In recent years, for example, a plurality of mobile stores have jointly opened an Internet homepage, and products and services are provided to users through this homepage. Specifically, first, a plurality of mobile stores jointly establish a homepage on the Internet or the like. On this established homepage, positional information on the current location of each mobile store is electronically displayed on a map. A user who intends to use these mobile stores can browse this homepage and confirm the position of the mobile store on an electronically represented map.
[0003]
Since a plurality of mobile stores are displayed on this electronically displayed map, the user can easily obtain business information such as provision of products and services as necessary. ing. Since these mobile stores are configured to disclose information on the current location through the Internet, it is possible to reliably inform the user who intends to use these mobile stores of the current location (for example, see Patent Document 1).
[0004]
[Patent Document 1]
JP-A-2002-150113 (FIG. 1)
[0005]
[Problems to be solved by the invention]
However, in this conventional technique, it is assumed that the position of the user who uses the mobile store is fixed in principle, and when the user is out, the user is notified of the position of the mobile store. Can not. Moreover, in the business mode in which the user is notified of the position of the mobile store that has passed near the user, it is not possible to actively provide the user with products and services. For this reason, in recent years, it has been desired to move to the vicinity of the user and actively provide products and services.
[0006]
Therefore, an object of the present invention is to solve the above-mentioned problem and to make a sales support device, a sales support method, a program for performing a sales support function, and a sales support function capable of moving a mobile store to the vicinity of a user. An object of the present invention is to provide a computer-readable information recording medium on which a program is recorded.
[0007]
[Means for Solving the Problems]
According to a first aspect of the present invention, a user terminal possessed by a user, a mobile store terminal provided in a movable mobile store that provides a product or a service to the user, and the user terminal And a movement instruction means for instructing the mobile store terminal to move the mobile store to a position near the user terminal based on the position of the mobile store.
According to the above configuration, since the mobile store can be moved to the vicinity of the user based on the position of the user terminal, the mobile store can quickly provide the user with goods or services in the vicinity of the user. it can.
[0008]
In a second aspect based on the configuration of the first aspect, the movement instruction means includes a position acquisition means for acquiring positions of the mobile store terminal and the user terminal, and a product provided by the mobile store to the user. Alternatively, it is preferable to include an information providing unit for providing information on a service to the user terminal.
According to the above configuration, since the mobile store can be moved to the vicinity of the user based on the position of the user terminal, the mobile store can quickly provide the user with goods or services in the vicinity of the user. it can.
[0009]
According to a third aspect of the present invention, there is provided a mobile store terminal provided in a movable mobile store that provides a product or service to a user, and a business between a user terminal owned by the user. A sales support device that manages, the position acquisition means for acquiring the positions of the mobile store terminal and the user terminal, and information on goods or services that the mobile store provides to the user, Information providing means to provide the mobile terminal, based on the position of the user terminal, an instruction to move the mobile store providing the product or service selected by the user to the vicinity of the user terminal. The present invention is attained by a sales support apparatus comprising:
According to the above configuration, since the mobile store can be moved to the vicinity of the user based on the position of the user terminal, the mobile store can quickly provide the user with goods or services in the vicinity of the user. it can.
[0010]
In a fourth aspect based on the configuration of the second aspect or the third aspect, the information providing unit provides information on the product or service that meets conditions set in advance for each user. It is preferred that
According to the above configuration, it is possible to notify the user of information on a mobile store that provides a product or a service that meets the conditions set for each user. As described above, since the mobile store can be moved to the vicinity of the user based on the position of the user terminal, the mobile store can quickly provide a product or service to the user according to the user's needs. it can.
[0011]
According to a fifth aspect of the present invention, in any one of the first to fourth aspects of the present invention, it is preferable that the fifth aspect of the invention further includes a charge management unit for managing a charge for the user provided with a product or service by the mobile store.
According to the above configuration, the user can be charged according to the frequency of use of the mobile store.
[0012]
According to a sixth aspect of the present invention, there is provided a mobile store terminal provided in a movable mobile store that provides a product or a service to a user, and a business between a user terminal owned by the user. A business support method for managing, wherein a position acquisition step of acquiring the positions of the mobile store terminal and the user terminal, and information on goods or services provided by the mobile store to the user, Information providing step, and a movement instruction step of instructing the mobile store terminal to move the mobile store to a position near the user terminal based on the position of the user terminal. Achieved by sales support methods.
[0013]
According to a seventh aspect of the present invention, there is provided a mobile store terminal provided in a movable mobile store that provides a product or a service to a user, and a business between a user terminal possessed by the user. A program for performing a sales support function for managing, wherein the mobile store terminal and a position acquisition unit that obtains the position of the user terminal, and information on goods or services that the mobile store provides to the user, Functioning as information providing means for providing to the user terminal, and movement instruction means for instructing the mobile store terminal to move the mobile store to the vicinity of the user terminal based on the position of the user terminal; This is achieved by a program characterized by the following.
[0014]
According to an eighth aspect of the present invention, the above object is to provide a mobile store terminal provided in a movable mobile store that provides a product or service to a user, and a business between a user terminal owned by the user. A computer-readable information recording medium on which a program for performing a sales support function to manage is recorded, wherein the mobile store terminal and the user terminal obtain position information, and the mobile store is provided to the user. An information providing unit that provides information on a product or a service to be provided to the user terminal, and an instruction to move the mobile store to the vicinity of the user terminal based on a position of the user terminal. A computer-readable information recording medium on which is recorded a program for performing a function as a movement instructing means for a computer. More, it is achieved.
[0015]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a system configuration diagram showing a configuration example of a sales support system 1 to which a sales support device as a preferred embodiment of the present invention is applied.
The sales support system 1 includes a location information management server 5, a user terminal 11, and a mobile store terminal 9. The user terminal 11 is an information terminal carried by the user 13. The user terminal 11 is, for example, a pager such as a portable telephone device equipped with a GPS (Global Positioning System).
[0016]
The user terminal 11 has a function of receiving a satellite radio wave output from the satellite 3, analyzing a navigation message included in the satellite radio wave, and positioning the current position. Further, the user terminal 11 has a function of notifying the position information management server 5 of the position information on the measured current position via the network 7 such as the Internet using TCP / IP (Transmission Control Protocol / Internet Protocol) as a protocol. Have. The user terminal 11 has a fixed mode and a mobile mode.
[0017]
The fixed mode refers to a mode in which, for example, the user terminal 11 as a position information management target is in the same place and does not transmit position information. On the other hand, the movement mode refers to, for example, a mode in which the position information is periodically transmitted to the position information management server 5 assuming that the user terminal 11 as the position information management target is moving. That is, the user terminal 11 has a function of performing data communication with the location information management server 5, and in the mobile mode, for example, periodically notifies the location information management server 5 of location information. In the fixed mode, for example, the position information is not notified to the position information management server 5.
[0018]
On the other hand, the mobile store terminal 9 is, for example, a terminal device provided in a movable mobile store 15 that provides goods or services to the user 13. The mobile store terminal 9 has, for example, a GPS function, and has a function of receiving a satellite radio wave output from the satellite 3, analyzing a navigation message included in the satellite radio wave, and acquiring a current location.
The mobile store terminal 9 has a function of performing data communication with the position division management server 5 via the network 7 such as the Internet. The mobile store terminal 9 has, for example, a function of notifying the position information management server 5 of position information on the current location where the positioning has been performed. Further, the mobile store terminal 9 has a function of receiving position information on the user 13 from the position information management server 5 via the network 7.
The mobile store 15 is a mobile store that provides goods and services to the user 13 by selling ramen, daily necessities, food, rice, flowers, takoyaki, side dishes, kerosene, and the like. That is, the mobile store 15 is a company that provides products and services according to the needs of the user 13.
[0019]
The location information management server 5 has a function of receiving location information on the current location of the user terminal 11 owned by the user 13 and providing the location information of the user 13 to the mobile shop terminal 9 mounted on the mobile shop 15. . That is, the position information management server 5 issues an instruction to move the mobile store 15 to a position near the user terminal 11 based on the position of the user terminal 11.
[0020]
Further, the location information management server 5 has a function of notifying the user terminal 11 of location information from the mobile store terminal 9 via the network 7. Specifically, the position information management server 5 has a function of transmitting an e-mail including information on the position of the mobile store 15 to the user terminal 11. This e-mail includes a URL (Uniform Resource Locator) indicating a site for disclosing information on products and services provided by the mobile store 15.
[0021]
Therefore, in the user terminal 11 to which such an e-mail has been notified, the user 13 can acquire information on products and services provided by the mobile store 15 by accessing the URL. Needless to say, the e-mail may include information on the current location of the mobile store 15. In this way, the user 13 can grasp the positional relationship with the mobile store 15.
[0022]
Further, the location information management server 5 may be configured to provide information on goods or services that meet conditions preset for each user 13. Specifically, the location information management server 5 has a function of managing conditions set by the user 13 so that the user 13 can be provided with only information on products or services desired by the user 13.
[0023]
Further, the location information management server 5 has a function of managing information on products and services provided by the mobile store 15 in advance. Therefore, the location information management server 5 can provide to the user terminal 11 only information that matches the conditions set in advance by the user 13 among the information on the products or services registered for the mobile store 15. With such a configuration, only the information on the product or service desired by the user 13 is notified from the position information management server 5.
[0024]
FIG. 2 is a block diagram showing a hardware configuration example of the user terminal 11 shown in FIG.
The user terminal 11 includes a CPU 11a, a RAM 11b, a ROM 11c, an operation unit 11d, a display unit 11g, a communication unit 11e, and a satellite radio wave reception unit 11h.
The CPU 11a is a central processing unit, and uses the RAM 11b as a work area, operates mail software having at least a function of receiving an e-mail, operates browser software, and controls the ROM 11c connected to the bus 11i. The ROM 11c is a read-only information recording medium, and may include a flash ROM that is a rewritable nonvolatile memory.
[0025]
The RAM 11b is a memory that can secure a work area for executing software. The operation unit 11d is an operation unit such as a button or a tablet for operating an object such as a button displayed on the screen of the display unit 11g. The display unit 11g is a display unit having a function of displaying characters and graphics, and is, for example, a display device using an LCD (Liquid Crystal Display) or an EL (Electro Luminescence) element.
[0026]
The communication unit 11e has a function of performing communication with an external mobile terminal, a computer, or the like via a network, for example, wirelessly or by wire. The GPS (Global Positioning System) signal receiving unit 11h has a function of receiving satellite radio waves from satellites, and can grasp the current location based on the satellite radio waves. Here, the position information such as the current position includes, for example, latitude, longitude, and height.
[0027]
FIG. 3 is a block diagram showing an example of a hardware configuration of the location information management server 5 shown in FIG.
The location information management server 5 includes a CPU (Central Processing Unit) 63, a hard disk 61, a ROM (Read Only Memory) 64, a RAM (Random Access Memory) 65, and a bus 55, and preferably includes a display unit 60 and an operation unit 62. Have.
[0028]
The bus 55 is a bus line having, for example, an address bus and a data bus, and is connected to the CPU 63, the ROM 64, the RAM 65, and the hard disk 61, and is preferably connected to the display unit 60 and the operation unit 62. The hard disk 61 is a large-capacity information storage medium such as a magnetic disk device capable of storing a program 99 for performing a sales support function and data.
[0029]
The CPU 63 is a central processing unit, and has a function of reading the program 99 from, for example, the hard disk 61 and operating the program 99 using the RAM 65 as a work area. That is, the RAM 65 is a work area for executing the program 99 and a volatile memory for temporarily storing data. The ROM 64 is a read-only memory, and stores, for example, a BIOS (Basic Input Output System). The ROM 64 may be a rewritable nonvolatile memory, for example.
[0030]
The display unit 60 is a display unit having a function of displaying characters and figures, and is, for example, a display device using an LCD (Liquid Crystal Display) or an EL (Electro Luminescence) element. The operation unit 62 is an operation unit such as a mouse, a tablet, and a keyboard for operating an object displayed on the display unit 60.
[0031]
FIG. 4 is a block diagram showing a configuration example of software in the position information management server 5 shown in FIG. The software shown in FIG. 4 corresponds to the program 99 for performing the sales support function shown in FIG.
The location information management server 5 includes a communication unit 41, mail software 47, a store information providing module 43, and an information management database 45. The information management database 45 manages a content table 45a, a notification condition table 45b, a user table 45c, and a billing table 45b, and has a configuration in which data is registered or searched by using a relational relation among these tables. I have. Hereinafter, the information on the products and services is referred to as “store information”.
[0032]
The communication unit 41 has a function of performing data communication with the outside of the position information management server 5. The communication unit 41 has a function of performing data communication using, for example, TCP / IP. The information management database 45 manages information on the mobile store 15 and the user 13 shown in FIG. Specifically, the content table 45a manages store information provided to the user 13 by the mobile store 15 shown in FIG.
[0033]
The content table 45a has a function of managing a type, a price (width), a user ID, and a store ID for each content ID (IDentification) for identifying a content such as a product or a service. Here, this type represents, for example, the above-described ramen, daily necessities, and the like, and the price represents the price of each of these types. The user ID represents an identifier assigned to each user 13 shown in FIG.
[0034]
The notification condition table 45b manages notification conditions represented by a distance and a content ID for each user ID. This distance is a parameter that determines how close the mobile store 15 approaches the user 13 to transmit the store information to the user terminal 11. Further, the user table 45c shown in FIG. 4 has a function of managing a mail address as a contact address of the user 13 shown in FIG. 1 for each of the user IDs, for example. In addition, the charging table 45d has a function of managing the number of calls and the usage amount for each user ID, for example.
[0035]
The store information providing module 43 has a function of registering store information, such as that shown in FIG. 5A, regarding the products and services provided by the mobile store 15 in the content table 45a and, for example, registering the notification conditions in the notification condition table 45b. Have. The store information providing module 43 receives the position of the user terminal 11 possessed by the user 13 and the position of the mobile store terminal 9 mounted on the mobile store 15 shown in FIG. It has a function of monitoring whether or not the distance is shorter than the distance managed in the notification condition table 45b.
[0036]
Here, since the content table 45a and the notification condition table 45b manage user IDs as column names, respectively, the user 13 shown in FIG. 1 manages each content as shown in FIG. Has functions. When the distance between the user 13 and the mobile store 15 becomes shorter than the distance set in the notification condition table 45b, the store information providing module 43 shown in FIG. From the content table 45a.
[0037]
Then, the store information providing module 43 acquires a mail address corresponding to the user ID of the user 13 from the user table 45c. The store information providing module 43 creates an e-mail including a URL relating to a site that advertises store information on merchandise and services provided by the mobile store 15 desired by the user 13, and sends the e-mail of the user 13 described above to the transmission destination. Include address.
[0038]
The mail software 47 has a function of transmitting the created electronic mail to the user terminal 11 while controlling the communication unit 41 based on the instruction of the store information providing module 43. Then, the store information providing module 43 registers in the charging table 45d such that the number of calls corresponding to the provided user ID of the user 13 is counted up. At the same time, the store information providing module 43 newly registers the usage amount of the user ID and charges the user ID. In this charging table 45d, the number of calls and the usage amount are registered for each user ID as shown in FIG. 5B.
[0039]
The sales support system 1 is configured as described above. Next, an operation example of the sales support system 1 will be described with reference to FIGS.
FIG. 6 is a flowchart illustrating an example of a procedure of a sales support method as an operation example of the sales support system 1 illustrated in FIG. In the flowchart shown in FIG. 6, the respective processes in the position information management server 5, the user terminal 11, and the store terminal 9 are illustrated side by side in the vertical direction.
[0040]
In the following description, it is assumed that the user terminal 11 is owned by the user 13 and the mobile store terminal 9 is installed in the mobile store 15 as described above. In addition, the mobile store 15 is a store that wants to provide products and services to the user 13 as described above, and the user 13 is stopped at a certain position, for example, while holding the user terminal 11. I do. Needless to say, the user 13 may be moving while holding the user terminal 11.
[0041]
First, in step ST1, the location information management server 5 registers store information on the mobile store 15. More specifically, the store information providing module 43 shown in FIG. 4 registers store information on products and services provided by the mobile store 15 to the user 13 in the content table 45a. Notification conditions desired by the user 13 are registered in the notification condition table 45b in advance. After the store registration is completed, the mobile store 15 starts a business activity for the user 13.
[0042]
Next, in step ST2, the user terminal 11 carried by the user 13 performs positioning using, for example, GPS, and notifies the location information management server 5 of location information on the current location. Next, in step ST3, the mobile store terminal 9 mounted on the mobile store 15 performs positioning using, for example, GPS, and notifies the position information management server 5 of position information on the current location.
[0043]
Next, in step ST4, the position information management server 5 determines whether or not the notification condition is met. Specifically, the store information providing module 43 shown in FIG. 4 determines whether or not the distance between the user 13 and the mobile store 15 is shorter than the distance registered in advance in the notification condition table 45b. When the distance between the user 13 and the moving store 15 is longer than the distance set in the notification condition table 45b, the store information providing module 43 continues the notification condition confirmation processing in step ST4.
[0044]
On the other hand, when the store information providing module 43 determines that the distance between the user 13 and the mobile store 15 is shorter than the distance set in the notification condition table 45b, the process proceeds to step ST5 in FIG. In this step ST5, the position information management server 5 transmits store information on the products and services provided by the mobile store 15 to the user terminal 11.
[0045]
Here, the store information provided from the location information management server 5 to the user terminal 11 is configured such that, for example, only the store information corresponding to the notification condition preset by the user 13 is notified as described above. . Further, the store information is configured to be notified to the user 13 using, for example, an e-mail as described above. As described above, this e-mail includes, for example, a URL relating to a site that discloses store information. The user terminal 11 that has received the e-mail displays the store information to the user 13 according to the URL.
[0046]
Next, in step ST6, the user 13 examines the store information displayed on the display unit of the user terminal 11, and calls a store, for example. The user terminal 11 issues a store call request to the location information management server 5 by an operation of the user 13. Next, in step ST7, the location information management server 5 transmits user information on the user 13 who called the store to the mobile store terminal 9.
[0047]
The mobile store terminal 9 can receive the user information transmitted by the position information management server 5 and acquire the position of the user terminal 11 included in the user information. Next, in step ST8, the mobile store 15 on which the mobile store terminal 9 is mounted moves to the vicinity of the user 13 based on the position of the user 13 included in the transmitted user information.
[0048]
At the same time, the mobile store terminal 9 transmits confirmation information to the effect that the movement to the vicinity of the user 13 has been completed to the position information management server 5. Next, in step ST9, the location information management server 5 bills the user 13. Specifically, the store information providing module 43 illustrated in FIG. 4 updates the number of calls and the usage amount corresponding to the user IT of the user 13 in the charging table 45d. Then, the location information management server 5 transmits billing confirmation information to the user terminal 11 to perform billing confirmation, and bills.
[0049]
According to the preferred embodiment of the present invention, the mobile store 15 can move to the vicinity of the user 13 based on the notified position of the user 13. Can quickly provide goods or services. Further, since the position of the user 13 is notified to the mobile store 15 in this way, even if the user 13 is located at a certain position or is moving, the mobile store 15 is securely To the vicinity of.
[0050]
Therefore, according to the embodiment of the present invention, there is no need to notify the user 13 of the location of the mobile store 15 to the user 13 and to bring the user 13 to the mobile store 15 as in the related art. Can be moved to actively carry out sales activities. In addition, the user terminal 11 processed by the user 13 can be notified of store information that meets the conditions set in advance by the user 13, so that unnecessary store information for the user 13 is not notified. You can also. Therefore, the user 13 can receive desired goods and services from the mobile store 15.
[0051]
The present invention is not limited to the above embodiment, and various changes can be made without departing from the scope of the claims. For example, each configuration of the above embodiment can be partially omitted or arbitrarily combined as different from the above. The program 99 for performing the sales support function related to the operation of the sales support system 1 is not limited to a form installed and operated in an electronic device such as a computer as described above, but also includes, for example, a flexible disk and a CD (Compact Disc: (Trade name), CD-R (Compact Disc-Recordable), CD-RW (Compact Disc-ReWriterble) or DVD (Digital Versatile Disc), DVD-R (Digital Versatile Disc-Recordable-Digital-Variable-DVD-Recordable-Digital-Variable-DVD-Recordable-Digital-Div- A form that is stored and distributed on an information recording medium such as a Random Access Memory) may also be used. In addition, the program 99 for exerting the sales support function is not limited to the form stored in the information recording medium, but may be an electronic program such as a computer of a user via a transmission medium such as a network for performing wireless or wired data communication. It goes without saying that the form may be downloaded to the device.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram showing a configuration example of a sales support system.
FIG. 2 is a block diagram showing an example of a hardware configuration of the user terminal shown in FIG.
FIG. 3 is a block diagram illustrating an example of a hardware configuration of an output management server.
FIG. 4 is a block diagram illustrating an example of a software configuration of a location information management server.
FIG. 5 is a diagram showing a configuration example of each table of an information management database.
FIG. 6 is a flowchart illustrating an example of a procedure of an operation example of the sales support system.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Sales support system (sales support device), 5 ... Position information management server (sales support device, movement instruction means), 9 ... Mobile store terminal, 11 ... User terminal, 13 ... User, 15: moving store, 41: communication unit, 43: store information providing module (location information acquisition unit, information providing unit), 45: information management database, 45a: content table, 45b: notification condition table, 45c: user table, 45d: charging table (charging management means), 47: mail software

Claims (8)

A user terminal owned by the user,
A mobile store terminal provided at a movable mobile store that provides goods or services to the user;
A sales support device, comprising: movement instruction means for instructing the mobile store terminal to move the mobile store to the vicinity of the user terminal based on the position of the user terminal. The movement instruction means,
Position acquisition means for acquiring the positions of the mobile store terminal and the user terminal,
The sales support device according to claim 1, further comprising: an information providing unit configured to provide information related to a product or a service provided by the mobile store to the user to the user terminal. A mobile store terminal provided in a movable mobile store that provides products or services to a user, and a sales support device that manages sales between user terminals owned by the user,
Position acquisition means for acquiring the positions of the mobile store terminal and the user terminal,
Information providing means for providing the user terminal with information on goods or services provided by the mobile store to the user,
Moving instruction means for instructing the mobile store terminal to move a mobile store providing a product or a service selected by the user based on the position of the user terminal to a position near the user terminal; A sales support device characterized by the following. 4. The sales support according to claim 2, wherein the information providing unit is configured to provide information on the product or service that meets conditions set in advance for each user. 5. apparatus. The sales support apparatus according to any one of claims 1 to 4, further comprising charging management means for managing charging for the user to whom a product or service is provided by the mobile store. A mobile store terminal provided in a movable mobile store that provides goods or services to a user, and a sales support method for managing sales between user terminals possessed by the user,
A position acquisition step of acquiring the positions of the mobile store terminal and the user terminal;
An information providing step of providing information on a product or a service provided by the mobile store to the user to the user terminal,
A moving instruction step of instructing the mobile store terminal to move the mobile store to the vicinity of the user terminal based on the position of the user terminal. A mobile store terminal provided in a movable mobile store that provides a product or service to a user, and a program that performs a sales support function of managing sales between user terminals owned by the user,
Position acquisition means for acquiring the positions of the mobile store terminal and the user terminal,
Information providing means for providing the user terminal with information on goods or services provided by the mobile store to the user,
A program causing the mobile store terminal to function as a movement instruction unit that issues an instruction to move the mobile store to a position near the user terminal based on the position of the user terminal. A mobile store terminal provided in a movable mobile store for providing goods or services to a user, and a computer recording a program for performing a sales support function for managing sales between user terminals owned by the user A readable information recording medium,
Position acquisition means for acquiring the positions of the mobile store terminal and the user terminal,
Information providing means for providing the user terminal with information on goods or services provided by the mobile store to the user,
Computer-readable recording of a program that functions as movement instruction means for instructing the mobile store terminal to move the mobile store to the vicinity of the user terminal based on the position of the user terminal. Possible information recording medium.

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