JP2002245370A - Electronic commerce system, its delivery date report method, and delivery date report program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic commerce system which quickly informs a user of the accurate date when a commodity is to be delivered, in response to inquiry from the user. SOLUTION: The electronic commerce system which performs transactions through a communication network is provided with a sale center terminal 20 which is a server device which manages transactions, and the sale center terminal is provided with communications means which communicates with a user terminal 10 of the user, a door-to-door delivery service company terminal 30 as a terminal of a trader delivering the commodity to the user, and a manufacturing factory terminal 40 as a terminal of a commodity maker to transmit and receive data for transactions, an acquisition part for information on the number days 22 which communicates the door-to-door delivery service company terminal 30 and the manufacturing factory terminal 40 to request and acquire information related to the commodity designated by the user in response to a request from the user terminal 10 of the user, and a number of days calculation part 23 which calculates the number of days up to delivery of the commodity to the user on the basis of information acquired from each terminal, and information of the appointed time of delivery calculated by the term calculation part 23, at which the commodity designated by the user is to be delivered to the user, is reported to the user terminal 10 of the user.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD OF THE INVENTION

2. Description of the Related Art In recent years, an e-commerce system for online shopping of various products via a communication network such as the Internet has been used by many users.

In such a conventional e-commerce system, a product order is received from a user terminal via a communication network, and the ordered product is designated for use by a delivery service provided by a courier company or the like. Was delivered to the person.

[0003] Such electronic commerce can be automatically processed using a server device that manages the transaction.
For example, a server device can open an online shopping website on the Internet, display a web page for accepting an order on a web browser of a user terminal, and accept an order operation by the user. . In addition, an e-mail notifying that the order has been received at the time of receiving the order,
It is possible to automatically execute processing such as sending an e-mail notifying of completion of dispatch after dispatch.

[0004] In the past, users could not accurately know the date on which the ordered product was delivered. This is because, in the past, even a business operator operating e-commerce could not know the exact date and time when the ordered product was delivered. In order to know the exact date and time when the ordered product will be delivered, it is necessary for each company such as a company that delivers the product, a company that sells the product, and a manufacturer of the product to deliver the product. It was necessary to obtain and analyze detailed data such as the number of days required and the number of stocks to make a judgment.

[0005] For this reason, conventionally, for example, the number of days until the ordered product reaches the user is notified with an approximate number of days such as "about two weeks".

Further, in order to specify an accurate date for delivering a product, a date with a sufficient margin is specified so as not to be late for the specified date. In that case, it took longer for the product to arrive.

[0007]

As described above, the conventional system has the following problems.

First, conventionally, the user has not been able to know the exact date and time zone in which the ordered product is delivered. In addition, it takes a longer time for the product to arrive to be surely received on the designated day.

Secondly, conventionally, detailed data, such as the number of days required for delivery of the product and the number of stocks, is obtained and analyzed from various distributors such as a delivery company, a seller, and a manufacturer. By doing so, it has not been possible to calculate an accurate date and time when a product reaches the user and quickly notify the product in response to an inquiry from the user.

Third, in the related art, a delivery route capable of delivering the product in the shortest time is automatically determined based on detailed data such as the number of days required for the product to be delivered and the number of stocks by the various traders. It has not been possible to promptly notify the user of the determination and selection, or the date on which the product arrives by the selected delivery route in response to an inquiry from the user.

A first object of the present invention is to solve the above-mentioned drawbacks of the prior art, and to determine the exact date (or time zone) when a product is delivered without sacrificing the number of days until the product is delivered. Another object of the present invention is to provide an electronic commerce system, a delivery date notification method, and a delivery date notification program that can promptly notify the user in response to an inquiry from a user.

A second object of the present invention is to solve the above-mentioned drawbacks of the prior art, and to improve the number of days and inventory required for delivery of the product from various vendors such as a delivery company, a seller, and a manufacturer. By obtaining and analyzing detailed data such as numbers via a communication network, it automatically determines the delivery route that can deliver the product the fastest and the exact date and time when the product reaches the user. It is an object of the present invention to provide an electronic commerce system, a delivery date notification method, and a delivery date notification program capable of promptly notifying the request in response to an inquiry from a user.

[0013]

In order to achieve the above object, an electronic commerce system of the present invention for conducting a transaction via a communication network includes a sales center terminal which is a server device for managing the transaction. , The sales center terminal is a user terminal of a user, a courier company terminal which is a terminal of a trader delivering goods to the user, and a provider terminal which is a terminal of a trader providing the goods, respectively. Communication means for transmitting and receiving data for the transaction, and in response to a request from the user terminal of the user, communicates with the courier company terminal and the provider terminal, and the user Based on the information obtained from each of the terminals, the number of days until the product reaches the user based on the information obtained from the terminal. And providing the delivery date information calculated by the number of days calculation unit to the user, wherein the product specified by the user reaches the user. .

[0014] In the electronic commerce system of the present invention, the sales center terminal stores inventory data of each of the commodities provided to a company operating the sales center terminal.
An inventory data recording unit that manages and records the data, wherein the number-of-days information acquiring unit requests and acquires information on the number of the products that can be provided by the date specified by the vendor to the provider terminal. The number of days calculation unit, the number of days until the product specified by the user of the number specified by the user reaches the user, the inventory data,
A means for calculating by referring to the information obtained from the courier service terminal and the provider terminal is provided.

According to a third aspect of the present invention, there is provided an electronic commerce system, wherein the provider terminal is provided for each of a plurality of vendors,
The number-of-days information obtaining unit obtains information on a product specified by the user from each of the provider terminals,
The sales center terminal receives the product in each delivery route from the source of each trader to the source of the user based on information obtained from each of the courier company terminal and each of the provider terminals. And a delivery route determining unit that determines the shortest one of the calculated days as the delivery route of the product.

According to a fourth aspect of the present invention, in the electronic commerce system according to the present invention, the delivery route determination unit is provided when the stock of the product designated by the user is provided to a company operating the sales center terminal. Is characterized in that a delivery route that can be delivered in the shortest number of days, including a route for delivering the stock to the user, is determined as a delivery route of the product.

According to a fifth aspect of the present invention, there is provided the electronic commerce system according to the present invention, wherein the company provided with the provider terminal includes a manufacturer of the product.

According to a sixth aspect of the present invention, there is provided the electronic commerce system according to the present invention, wherein the trader having the provider terminal includes a retailer of the product.

The electronic commerce system of the present invention according to claim 7 is characterized in that the communication network is the Internet.

According to an eighth aspect of the present invention, there is provided a delivery date notification method for notifying a user of a delivery date of an electronic commerce product via a communication network. A communication step of communicating between a courier company terminal that is a terminal of a distributor that delivers to and a provider terminal that is a terminal of a provider that provides the product, and transmitting and receiving data for the transaction, In response to a request from a user terminal of a user, communicates with the courier company terminal and the provider terminal, and requests and obtains information on a product specified by the user; Based on the information obtained from, comprising a number of days calculation step of calculating the number of days until the product reaches the user, the product specified by the user reaches the user, The delivery time information calculated in number calculation step, characterized in that it notified to the user.

According to a ninth aspect of the present invention, there is provided a delivery date notifying method for managing and recording inventory data of each of the commodities provided to the operator of the e-commerce business. Requesting and obtaining information on the number of products that can be provided by the date specified by the trader; and determining that the products specified by the user for the number specified by the user are A step of calculating the number of days until the information reaches the inventory data and the information obtained from the courier company terminal and the provider terminal.

According to a tenth aspect of the present invention, there is provided the delivery date notification method according to the present invention, wherein information on a product designated by the user is obtained from each of the provider terminals provided at a plurality of vendors. Based on the information obtained from each of the courier company terminal and each of the provider terminals,
Calculate the number of days until the product arrives on each delivery route from each of the traders to the user,
A delivery route determining step of determining a shortest one of the calculated days as a delivery route of the product is provided.

According to a eleventh aspect of the present invention, in the delivery route determining step, the delivery route determining step includes a step of determining whether the stock of the commodity designated by the user is provided to an operator of the e-commerce. A delivery route that can be delivered in the shortest number of days, including a route for delivering the stock to the user, is determined as a delivery route for the product.

According to a twelfth aspect of the present invention, the delivery date notification method is characterized in that the communication network is the Internet.

According to a thirteenth aspect of the present invention, there is provided a delivery date notification program for notifying a user of a delivery date of a product by controlling a computer in electronic commerce via a communication network.
Communicate between the courier service terminal which is a terminal of a trader delivering goods to the user and a provider terminal which is a terminal of a trader providing the goods, and transmit data for the transaction. Communication processing to be transmitted / received, and, in response to a request from the user terminal of the user, communication with the courier company terminal and the provider terminal, and the number of days information for requesting and obtaining information on the product specified by the user An acquisition process and a number of days calculation process for calculating the number of days until the product reaches the user based on the information obtained from each of the terminals are executed, so that the product specified by the user is The delivery date information calculated in the number-of-days calculation process, which reaches the user, is notified to the user.

The server device according to the present invention is a server device for managing electronic commerce that conducts transactions via a communication network, wherein the terminal is a user terminal of a user and a terminal of a trader who delivers goods to the user. A communication means for communicating between the courier company terminal and the provider terminal which is the terminal of the product provider, and transmitting and receiving data for the transaction, from the user terminal of the user A day information acquisition unit that communicates with the courier company terminal and the provider terminal in response to the request, and requests and acquires information on the product specified by the user; and based on the information acquired from each of the terminals. Further comprising a number-of-days calculating unit for calculating the number of days until the product reaches the user, wherein the product specified by the user reaches the user, calculated by the number-of-days calculating unit. The period of information, and notifies to the user terminal of the user.

[0027] The server device of the present invention according to claim 19 is provided with an inventory data recording unit for managing and recording the inventory of each of the commodities provided to the operator of the e-commerce, and the day information acquiring unit includes A means for requesting and obtaining information on the number of the products that can be provided by the date specified by the trader to the provider terminal; and Means for calculating the number of days until the product specified by the user reaches the user with reference to the inventory data and the information obtained from the courier company terminal and the provider terminal. And

According to a twentieth aspect of the present invention, in the server device of the present invention, the number-of-days information acquiring unit transmits information on a product designated by the user from each of the provider terminals provided to each of a plurality of vendors. Based on the information acquired from each of the courier company terminal and each of the provider terminals, the number of days from the source of each of the distributors to the source of the user until the goods arrive in the respective delivery routes. And a delivery route determining unit that determines the shortest one of the calculated days as the delivery route of the product.

According to a twenty-first aspect of the present invention, in the server device according to the twenty-first aspect, the delivery route determining unit, when the stock of the goods designated by the user is provided to the operator of the e-commerce business, A delivery route that can be delivered in the shortest number of days, including a route for delivering inventory to the user, is determined as a delivery route for the product.

A server device according to a twenty-second aspect of the present invention is characterized in that the communication network is the Internet.

[0031]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a block diagram showing an example of the configuration of an electronic commerce system according to the first embodiment of the present invention.

Referring to FIG. 1, in the electronic commerce system of the present embodiment, a sales center terminal 20 which is a server device for managing electronic commerce of the present embodiment is connected to a user terminal of a user via a network 50. 10 and terminals of various traders are connected.

Here, the various traders connected to the sales center terminal 20 are traders related to the sale of the product to the user, and the courier service terminal 30 which is the terminal of the trader delivering the product to the user. And a terminal (provider terminal) of a company that provides (eg, manufactures and retails) a product. In the present embodiment shown in FIG.
Is connected to a manufacturing factory terminal 40 that is a terminal of a manufacturer that manufactures products to be sold to users.

The user terminal 10 is a sales center terminal 20
Has a function of accessing product information provided on the network 50 and displaying the product information on a screen. The product information is, for example, information on a product such as a personal computer, software, or a book, and can be constituted by information such as a product name, a model number, a product number, a price, and a payment method.

As the network 50, an information communication network such as the Internet can be used.

The user terminal 10 further transmits purchase order information, such as the quantity of merchandise that the user desires to purchase, and destination information of the place where the user receives the purchased item to the sales center terminal 20 via the network 50. It has a function to transmit.

As the user terminal 10, an information processing apparatus such as a personal computer can be used. For example, communication with the sales center terminal 20 can be performed using a web browser on the Internet.

The sales center terminal 20 is a server device which is managed by an operator of the electronic commerce which is a seller of the product and manages the electronic commerce.

FIG. 2 is a block diagram showing the configuration of the sales center terminal 20 according to the present embodiment.

Referring to FIG. 2, a sales center terminal 20 according to the present embodiment includes an order receiving unit 21 for receiving an order from a user terminal 10 and an inquiry about a delivery date, a courier service terminal 30 and a manufacturing factory terminal. 40 (provider terminal) to request and obtain information on the product such as the number of days required for delivery of the product and the inventory, etc., and a product based on the information and inventory data obtained from each terminal. A day calculation unit that calculates the number of days until the product reaches the user, a date notification unit 24 that notifies the user terminal 10 of the user of the date on which the product arrives based on the calculated number of days, and a sales center. An inventory data recording unit 25 that records and manages information on the inventory of products to be purchased is provided.

The sales center terminal 20 receives the purchase order information and the delivery destination information sent from the user terminal 10 by the operation of the user, and responds to the information.
Then, the purchase order information and the destination information are sent to the manufacturing factory terminal 40.

The sales center terminal 20 receives the product specified in the purchase order information based on the required days and the stock information of the sales center sent from the courier terminal 30 and the manufacturing factory terminal 40. Calculate the number of days until and send the date when the product arrives to the user.

As the sales center terminal 20, an information processing device such as a workstation or a server can be used. For example, by opening a website for selling products with the function of a web server, We can accept product orders.

The courier company terminal 30 is a terminal used by a courier company administrator who delivers goods to the user. An information processing device such as a workstation or a server can be used.

The courier terminal 30 receives the destination information indicating the destination of the goods from the sales center terminal 20 and, based on the destination information, the number of days required to send the package from the sales center to the destination, and Calculate the number of days it takes to send the package from the factory to its destination. Then, the data of these calculated days is transmitted to the sales center terminal 20.

The manufacturing factory terminal 40 is a terminal used by an administrator of a manufacturing factory, which is a manufacturer that manufactures products to be sold to users. An information processing device such as a workstation or a server can be used.

The manufacturing factory terminal 40 receives purchase order information indicating the products (and the number of products) that the user desires to purchase from the sales center terminal 20 and, based on the purchase order information, until the products are completed. Calculate the number of completed days indicating the number of days (until the product can be sent to the destination). Then, the data of the calculated number of completed days is transmitted to the sales center terminal 20.

Next, the operation of the present embodiment will be described in detail with reference to the drawings.

FIG. 3 is a flowchart for explaining the processing of the electronic commerce system according to the present embodiment.
Hereinafter, the case where the network 50 is the Internet will be described as an example. In this embodiment, the sales center terminal 20 opens a website for selling goods on the Internet, and the user terminal 1 of the user.
Accept orders from 0.

Referring to FIG. 3, first, a user accesses a home page of a website established by the sales center on the Internet via his / her user terminal 10 (step 301). In response, the sales center terminal 20 displays the product information (a web page on which the
Is transmitted to the user terminal 10 (step 302).

As a result, various types of product information are displayed on the screen of the web browser of the user terminal 10 as shown in the example of FIG. 4 (step 303). The user sees various product information displayed on the screen of the user terminal 10, determines a product to be purchased, and registers on the screen that the product is to be purchased. In the example of FIG. 4, the user has input “2” in the purchase quantity column of “personal computer A”,
The quantity is displayed on the screen. This entered,
Information on the product purchased by the user is temporarily stored in the user terminal 10 as purchase order information.

Similarly, when the address of the destination desired as the destination is input, the destination is displayed on the screen. In the example of FIG. 4, the user selects "ox prefecture ox"
The result of inputting "city" is displayed. The input destination information of the user is temporarily stored in the user terminal 10 as product destination information.

After the input is completed, the user clicks the “delivery date” button on the screen of FIG. 4 with a mouse, and the user terminal 10 sends the input information (to the sales center terminal 20). The purchase order information and the product delivery destination information are transmitted (step 304).

The sales center terminal 20 is connected to the user terminal 10
Upon receiving the purchase order information and the delivery destination information of the product desired to be purchased from, an identification number is assigned to this order, and the purchase order information and the delivery destination information are transmitted to the courier company terminal 30 and the manufacturing factory terminal 40. (Step 305).

The home delivery company terminal 30 receives the purchase order information and the delivery destination information to which the identification number has been assigned (step 306). And, the location information of the sales center and the location information of the manufacturing factory identified by the identification number,
Based on the destination information transmitted from the sales center terminal 20, the number of days required for delivery from the sales center to the destination and the number of days required for delivery from the manufacturing factory to the destination are calculated. These calculation results are temporarily stored in the courier terminal 30 as information on the number of days required to reach the destination, and the same identification number is assigned to the sales center terminal 20 and transmitted (step 307).

The manufacturing factory terminal 40 similarly receives the purchase order information and the delivery destination information to which the identification number has been assigned (step 308). Then, the number of completed days, which is the number of days until the product indicated in the purchase order information is completed and delivered to the courier service provider, is calculated. The calculation result is temporarily stored in the manufacturing factory terminal 40 as information on the number of days of completion of the product, and the same identification number is assigned to the sales center terminal 20 and transmitted (step 309).

The sales center terminal 20 stores information on the number of days to the destination managed by the identification number sent from the courier company terminal 30 and the completion date of the product managed by the identification number sent from the manufacturing factory terminal 40. It is received (step 310) and temporarily stored in the sales center terminal 20.

The sales center terminal 20 calculates the number of stocks of the product indicated in the purchase order information in the sales center and the number of processing days, which is the number of days until the product can be delivered from the sales center to the courier service. (Step 31
1) Store temporarily in the sales center terminal 20.

The sales center terminal 20 calculates the date when the product reaches the user based on the various information obtained and calculated.

Here, as a method of calculating the number of days until the product reaches the user, for example, the following method can be used.

First, the order quantity indicated in the purchase order information transmitted from the user terminal 10 is compared with the stock quantity provided at the sales center.

Here, when the order quantity is smaller than or equal to the stock quantity, the stock in the sales center is delivered to the user. Therefore, the courier company terminal 30
The number of days required for delivery from the sales center to the delivery destination notified by, plus the number of processing days until the product can be handed over to the courier service in the sales center, the number of days until it reaches the user Is calculated as

On the other hand, if the order quantity is larger than the stock quantity,
It is not possible to fulfill all orders with only inventory in the sales center, so it is necessary to deliver from the manufacturer side,
For this reason, it is necessary until a longer number of days arrives, and the number of days required for delivery from the manufacturing factory to the destination notified from the courier company terminal 30 and the manufacturing factory notified from the manufacturing factory terminal 40 The number of days obtained by adding the number of completed days until the product is completed and ready to be delivered to the courier service is calculated as the number of days until it reaches the user.

Then, the sales center terminal 20 adds the number of days required to reach the user to the current date,
The date at which the user arrives is calculated, and data of a web page displaying the date is transmitted to the user terminal 10 (step 312).

The user terminal 10 receives, from the sales center terminal 20, web page data displaying information on the date when the product arrives at hand, and displays it on the screen as shown in the example of FIG. In the example of FIG. 5, the product information ordered by the user, the quantity, and the delivery date are displayed.

When the user is satisfied with the delivery date, he or she clicks the “purchase” button shown at the bottom of the screen in the example of FIG. 5 with a mouse to notify the sales center terminal 20 of the intention to purchase. , Can be purchased.

As described above, the e-commerce system according to the present embodiment can be implemented in various ways, such as a delivery company, a sales company, and a manufacturer. By obtaining and analyzing the detailed data of the product via the communication network, the exact date on which the product arrives can be automatically determined, and the notification can be promptly made in response to an inquiry from the user.

Next, a second embodiment of the present invention will be described.

FIG. 6 is a block diagram showing an example of the configuration of the electronic commerce system according to the present embodiment, and FIG.
FIG. 3 is a block diagram illustrating a configuration of a sales center terminal 20a according to the present embodiment.

In this embodiment, the sales center terminal 20
a is provided with a delivery route determination unit 26 that determines and selects a delivery route that can deliver a product in the shortest number of days.

The sales center terminal 20a of the present embodiment
Communicates with a terminal provided by a plurality of various traders (courier companies, manufacturers, retailers, etc.) related to the goods ordered by the user, and communicates various information on the delivery of the goods (at each trader). The delivery route determination unit 26 calculates the number of days required by each delivery route by each of the traders, and can deliver the shortest of the days. The delivery route is determined, and the delivery route of the product is selected.

In the example of FIG. 6, the sales center terminal 20a is a retail store terminal provided in each of a plurality of dealers who sell products, instead of the manufacturing factory terminal 40 in the first embodiment. Communicate with the first 60
Information is transmitted and received in the same manner as in the embodiment. Then, the number of days required for delivery from the source of the dealer having each of the retail store terminals 60 is calculated, and the delivery route determination unit 26 determines and selects the shortest one.

As described above, in the present embodiment, the delivery route that the product reaches first is determined, and the product is delivered by the delivery route. In addition, the product can be delivered in the shortest time, and the user can be notified of the date on which the product arrives.

Next, the operation of the present embodiment will be described in detail with reference to the drawings. FIG. 8 is a flowchart for explaining processing of the electronic commerce system according to the present embodiment.

First, the user accesses the product sales homepage established by the sales center on the Internet via his / her user terminal 10, and the user presses the “delivery date” button on the screen of FIG. Is clicked with a mouse, the user terminal 10 transmits the purchase order information and the product delivery destination information to the sales center terminal 20 (steps 801 to 801).
804). Up to this point, the operation is the same as in the first embodiment.

Subsequently, upon receiving the purchase order information and the destination information, the sales center terminal 20 assigns an identification number to the information, and the courier company terminal 30 and the plurality of retail store terminals 60.
The purchase order information and the destination information (step 8)
05).

When the courier terminal 30 receives the purchase order information and the destination information to which the identification number has been assigned (step 806), the courier terminal 30 determines the location information and the destination address of the sales center and the retail terminal 60 from the received information. Identify and calculate the number of days required for delivery from the sales center to the destination and the number of days required for delivery from each retail store to the destination.

The calculation result is temporarily stored in the courier company terminal 30 as information on the number of days required to reach the destination, and the same identification number is assigned to the sales center terminal 20 and transmitted (step 807).

When each of the retail store terminals 60 receives the purchase order information and the delivery destination information to which the identification number has been assigned (step 808), the number of the products indicated in the purchase order information and the number of products in the store, and Calculates the number of processing days until the goods can be delivered to the courier service.

The calculation result is temporarily stored in the retail store terminal 60 as inventory information and processing days information, and is transmitted to the sales center terminal 20 with the same identification number given thereto (step 809).

The sales center terminal 20 receives information on the number of days required for delivery to the destination managed by the identification number sent from the courier company terminal 30 and the product managed by the identification number sent from the retail terminal 60. The stock information and the processing days information are received (step 810). The received information is temporarily stored in the sales center terminal 20, and the sales center terminal 20 sends the number of stocks in the sales center of the product indicated in the purchase order information and the stock of the product from the sales center to the home delivery service. The number of processing days until handing over to the trader is calculated (step 811). These pieces of information are temporarily stored in the sales center terminal 20, and are stored in the sales center terminal 20.
Calculates the minimum number of days that can be reached based on this information.

FIG. 9 is a flowchart for explaining an example of the delivery date calculation process according to the present embodiment.

Referring to the example of FIG. 9, first, the required number of days when the product is delivered from the sales center is calculated (step 901). This is based on the number of days required for the product to be delivered from the sales center to the courier service,
Can be calculated by adding the number of days required to reach the destination from the sales center transmitted from. This is referred to as the number of sales center days.

Next, the number of days required for delivery from each retail store to the destination is calculated (step 902).
This is to add the processing days information at each store managed by the identification number transmitted from each retail store terminal 60 and the required days from each retail store to the destination sent from the courier company terminal 30. Can be calculated by This is referred to as the number of days required for each retail store.

Then, the calculated number of days in the sales center and the number of days required in each retail store are sorted and arranged in ascending order of the number of days (step 903).

From the top of the list of the day data sorted in ascending order, the total stock in the corresponding store (or sales center) is calculated by the number of orders indicated in the order information transmitted from the user terminal 10. Until they reach. The last data taken out in the take-out process is the data indicating the longest number of days taken out so far, and the product can be entirely delivered to the user based on this number of days. . Therefore, the number of days indicated in the data taken out last is the (shortest) time for delivering the product to the user.
The required number of days. In addition, the shortest delivery route is the delivery route delivered from each retail store corresponding to the extracted day data to the user. In this way, the delivery route and the required number of days can be determined (step 90).
4).

The result of this calculation is temporarily stored in the sales center terminal 20, and the sales center terminal 20 calculates the date when the product reaches the user by adding the required number of days to the current date. This is transmitted to the user terminal 10 (step 812).

The user terminal 10 is a sales center terminal 20
Receives information on the date when the product arrives from the user terminal 1
This is displayed on the screen 0 (step 813). The information on the date when the product arrives is shown in FIG. 5 of the first embodiment.
Are displayed in the same manner as in the example shown in FIG. In the example of FIG. 5, information on the product designated by the user, the quantity thereof, and the delivery date are displayed. If the user is satisfied with the delivery date, he or she can click the “buy” button at the bottom of the screen in FIG. 5 with a mouse to purchase.

As described above, the electronic commerce system of this embodiment is based on data obtained from each trader.
It can automatically determine the delivery route that can deliver the product the fastest, and promptly notify the user of the exact date and time when the product arrives at the user by the delivery route. be able to.

The first embodiment and the second embodiment can be implemented in combination. For example, the sales center terminal communicates with both the manufacturing factory terminal 40 and the retail store terminal 60, and a plurality of manufacturing factory terminals 4
0 (also the courier company terminal 30) and automatically determine the manufacturing factory (or the courier company) that can deliver the product at the earliest time can be similarly implemented.

Further, in each of the above embodiments, the method of notifying the user of the date and time of arrival of the product has been described as an example. be able to. In addition, the date and time when the product is delivered to the user can be freely specified by the user as long as it is later than the date and time determined by the sales center terminal (the shortest time when the product can be delivered). Is also good.

The electronic commerce system according to each of the above-described embodiments includes an order receiving unit 21, a day information obtaining unit 22, a day calculating unit 23, a date notifying unit 24, a stock data recording unit 25, and an order receiving unit 21 in the sales center terminals 20 and 20a. Not only the functions of the delivery route determination unit 26 and the like and other functions can be realized by hardware, but also a computer program having each function can be realized by being loaded into the memory of the computer processing device. This computer program is stored on a magnetic disk, semiconductor memory, or other recording medium 90. Then, the functions described above are realized by being loaded from the recording medium into the computer processing device and controlling the operation of the computer processing device.

Although the present invention has been described with reference to the preferred embodiments and examples, the present invention is not necessarily limited to the above embodiments and examples, and various modifications may be made within the scope of the technical concept. Modifications can be made.

[0095]

According to the electronic commerce system of the present invention as described above, the following effects can be achieved.

First, according to the present invention, a user can immediately and immediately know the exact date (or time zone) when a product is delivered. Therefore, there is no need to wait frustrated until the ordered product arrives. In addition, since the user can know the information of the exact number of days from the time of ordering to the time of delivery, it can be useful for planning future product purchases.

Secondly, according to the present invention, since information can be shared with various companies such as a manufacturing factory at a sales center, even if there is no stock at one's own, an order from a user can be received. The exact date that the ordered goods will be delivered can be responded to. In this way, even when there is no stock, it is possible to immediately respond to an order, and the time and effort of a person in charge of inquiring the time of delivery of a product to a manufacturing factory or the like as in the conventional case is eliminated, thereby realizing efficient sales. .

Thirdly, according to the present invention, detailed data such as the number of days required for delivery of the product from various vendors such as a delivery company, a seller, and a manufacturer, the number of stocks, etc. By obtaining and analyzing the information via the communication network, it automatically determines the delivery route that allows the product to be delivered the fastest, and the exact date and time when the product will reach the user. Can be notified promptly.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating an example of a configuration of an electronic commerce system according to a first embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration of a sales center terminal according to the first embodiment of this invention.

FIG. 3 is a flowchart for explaining processing of the electronic commerce system according to the first embodiment of the present invention.

FIG. 4 is a diagram showing an example of product information displayed on the user terminal according to the first embodiment of the present invention.

FIG. 5 is a diagram illustrating an example of delivery date information displayed on the user terminal according to the first embodiment of this invention.

FIG. 6 is a block diagram illustrating an example of a configuration of an electronic commerce system according to a second embodiment of the present invention.

FIG. 7 is a block diagram illustrating a configuration of a sales center terminal according to a second embodiment of this invention.

FIG. 8 is a flowchart for explaining processing of the electronic commerce system according to the second embodiment of the present invention.

FIG. 9 is a flowchart illustrating an example of a delivery date calculation process according to the second embodiment of this invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 User terminal 50 Network 20 Sales center terminal 21 Order reception part 22 Days information acquisition part 23 Days calculation part 24 Date notification part 25 Inventory data recording part 26 Delivery route determination part 30 Courier company terminal 40 Manufacturing factory terminal 60 Retail store terminal 90 recoding media

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 320 G06F 17/60 320 B65G 61/00 416 B65G 61/00 416 422 422 422 544 544 550 550 550

Claims (22)

[Claims] 1. An electronic commerce system for conducting a transaction via a communication network, comprising a sales center terminal which is a server device for managing the transaction, wherein the sales center terminal transmits a user terminal of a user and a product to the user. Communication means for communicating between the courier terminal which is the terminal of the distributor delivering to the source, and the provider terminal which is the terminal of the provider of the product, and transmitting and receiving data for the transaction; In response to a request from the user terminal of the user, communicates with the courier company terminal and the provider terminal, and requests and obtains information on the product specified by the user, the number of days information acquisition unit, Based on the information obtained from each terminal, a day number calculation unit that calculates the number of days until the product reaches the user is provided, and the product specified by the user is An electronic commerce system, wherein information of a delivery date calculated by the number-of-days calculation unit, which is originally delivered, is notified to the user terminal of the user. 2. The sales center terminal includes an inventory data recording unit that manages and records the inventory of each of the products provided to the operator of the e-commerce, and the day information acquisition unit includes the provider terminal. Means for requesting and acquiring information on the number of products that can be provided by the date specified by the trader, and the number-of-days calculation unit specifies the number of products specified by the user. Means for calculating the number of days until the product reaches the user with reference to the inventory data and information obtained from the courier company terminal and the provider terminal. Item 2. An electronic commerce system according to item 1. 3. The provider terminal is provided for each of a plurality of vendors, and the number-of-days information obtaining unit obtains information on a product designated by the user from each of the provider terminals, and the sales center terminal. Based on the information obtained from each of the courier company terminal and each of the provider terminals, from the source of each of the traders to the source of the user, the number of days until the product arrives in the respective delivery routes, The electronic commerce system according to claim 1, further comprising a delivery route determination unit that calculates and determines a shortest one of the calculated days as a delivery route of the product. 4. The delivery route determining unit, if the stock of the commodity specified by the user is provided to an operator of the e-commerce business, delivers the stock to the user. The electronic commerce system according to claim 3, wherein a delivery route that can be delivered in the shortest number of days, including a route to be performed, is determined as a delivery route of the product. 5. The electronic commerce system according to claim 1, wherein the trader having the provider terminal includes a manufacturer of the product. 6. The electronic commerce system according to claim 1, wherein the traders having the provider terminal include a retailer of the product. 7. The electronic commerce system according to claim 1, wherein the communication network is the Internet. 8. A delivery date notification method for notifying a user of a delivery date of an electronic commerce product via a communication network, wherein the home delivery service is a user terminal of the user and a terminal of a trader that delivers the product to the user. A communication step of communicating between a company terminal and a provider terminal that is a terminal of a provider of the product, and transmitting and receiving data for the transaction; and in response to a request from the user terminal of the user. A day information acquisition step of communicating with the courier company terminal and the provider terminal, requesting and acquiring information on the product designated by the user, and acquiring the product based on the information acquired from each terminal. Comprises a number-of-days calculation step of calculating the number of days until the product reaches the user, wherein the product specified by the user reaches the user. The delivery time information of,
A delivery date notification method, which notifies the user terminal of the user. 9. An inventory data recording step of managing and recording the inventory of each of the products provided to the operator of the e-commerce business, and providing the inventory to the provider terminal by a date designated by the vendor. Requesting and acquiring information on the number of the products, and the number of days until the products specified by the user for the number specified by the user reach the source of the user, the inventory data and 9. The delivery date notification method according to claim 8, further comprising a step of calculating by referring to information obtained from the courier company terminal and the provider terminal. 10. A step of obtaining information relating to a product designated by the user from each of the provider terminals provided for each of a plurality of vendors; a courier service terminal and each of the provider terminals. Based on the information obtained from each of the above, from the source of each of the traders to the source of the user, calculate the number of days until the product arrives in each delivery route, the shortest of the calculated days The delivery date notification method according to claim 8, further comprising a delivery route determination step of determining a product as a delivery route of the product. 11. The delivery route determining step, wherein the inventory of goods designated by the user is provided to an operator of the e-commerce, and the inventory is delivered to the user. The delivery date notification method according to claim 10, wherein a delivery route that can be delivered in the shortest number of days, including a route to be delivered, is determined as a delivery route of the product. 12. The delivery date notification method according to claim 8, wherein the communication network is the Internet. 13. A delivery date notification program for notifying a user of a delivery date of a product by controlling a computer in electronic commerce via a communication network, wherein the user terminal of the user and the product are delivered to the user. A communication process for communicating between a courier terminal which is a terminal of the trader and a provider terminal which is a terminal of the trader providing the product, and transmitting and receiving data for the transaction; In response to a request from the user terminal, communicates with the courier company terminal and the provider terminal, requests information on the product specified by the user and obtains the number of days information acquisition processing, and acquires from each terminal By executing the number of days calculation process of calculating the number of days until the product reaches the user based on the information, the product specified by the user is changed to the user. It arrives based on the information of the delivery time calculated in the number of days calculation processing, delivery notification program and notifies to the user terminal of the user. 14. An inventory data recording process for managing and recording the inventory of each of the products provided to the operator of the e-commerce business, and providing the inventory to the provider terminal by a date designated by the manufacturer. A process of requesting and obtaining information on the number of products, and the number of days until the products specified by the user for the number specified by the user arrive at the user, the inventory data and 14. The delivery date notification program according to claim 13, further comprising executing a process of calculating with reference to information obtained from the courier company terminal and the provider terminal. 15. A process of acquiring information on a product designated by the user from each of the provider terminals provided to each of a plurality of vendors; Based on the information obtained from each of the above, from the source of each of the traders to the source of the user, calculate the number of days until the product arrives in each delivery route, the shortest of the calculated days 14. A delivery route determination process for determining a product as a delivery route of the product.
Alternatively, the delivery date notification program according to claim 14. 16. In the delivery route determining process, if the stock of the product specified by the user is provided to an operator of the e-commerce business, the stock is delivered to the user. 16. The delivery date notification program according to claim 15, wherein a process of determining a delivery route that can be delivered in the shortest number of days, including a route to be performed, as a delivery route of the product is executed. 17. The communication system according to claim 13, wherein the communication network is the Internet.
Delivery notification program according to any one of the above. 18. A server device for managing an electronic commerce that conducts a transaction via a communication network, comprising: a user terminal of a user; a courier company terminal which is a terminal of a trader delivering goods to the user; Communication means for communicating between each of the provider terminals which are the terminals of the merchandise provider and transmitting and receiving data for the transaction; and in response to a request from the user terminal of the user, the home delivery service A day information acquisition unit that communicates with a company terminal and the provider terminal, requests and acquires information on the product specified by the user, and, based on the information obtained from each of the terminals, the product is A day calculation unit for calculating the number of days until the product arrives, wherein the product specified by the user reaches the user, and the information on the delivery date calculated by the number of days calculation unit is provided in front of the user. Server apparatus and notifies the user terminal. 19. An inventory data recording unit for managing and recording the inventory of each of the products provided to the operator of the e-commerce business, wherein the day information obtaining unit is configured to: Means for requesting and acquiring information on the number of products that can be provided by the date specified by the user, wherein the number-of-days calculation unit determines that the number of products specified by the user specified by the user 19. The server according to claim 18, further comprising: means for calculating the number of days required to reach a customer by referring to the inventory data and information obtained from the courier terminal and the provider terminal. apparatus. 20. The day information obtaining unit obtains information on a product designated by the user from each of the provider terminals provided for each of a plurality of traders, and Based on the information obtained from each of the provider terminals, calculate the number of days from the source of each provider to the source of the user until the product arrives in each delivery route, and calculate the calculated number of days. 20. The server device according to claim 18, further comprising a delivery route determination unit that determines a shortest one of the items as a delivery route of the product. 21. The delivery route determination unit, if the stock of the product specified by the user is provided to an operator of the e-commerce transaction, delivers the stock to the user. 21. The server device according to claim 20, wherein a delivery route that can be delivered in the shortest number of days, including a route to be performed, is determined as a delivery route of the product. 22. The communication system according to claim 18, wherein said communication network is the Internet.
The server device according to any one of the above.