CLOSED: [due to Casino unresponsiveness]: Unpaid withdrawal- Eurobetscasino

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Last post made 8 months ago by Berks
mitchhalley
  • Started by
  • mitchhalley
  • Spain Sr.Newbie 31
  • last active 5 months ago

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  • mitchhalley
    • Started by
    • mitchhalley
    • at Nov 03, 23, 01:30:44 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    I made a withdrawal here on 14th November 2022 and am still waiting. They send me an email a week saying it will be paid within 48-72 hours but it's just a generic email that I'm sure they send to everyone. 
     

    3 weeks ago they emailed me asking for my updated Bitcoin address so they could pay me asap but still I am waiting. Live chat work maybe once every week and when you ask about withdrawals they just leave the chat. 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 08:29:39 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    May we know has your account completely been verified?

    Did you update them with your BTC address?

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 08:30:53 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Yes. They have actually asked for my Bitcoin address 7 times 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 08:33:03 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Thanks for your update. Could you please send us your Casino Username via private message so we can get in touch with Casino Rep in order to help you with this matter?

    Thank you.

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 08:44:37 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Hi. I have sent this. Can you confirm you have received it?

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 09:38:26 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    Yes, we received your credentials and we will ping Casino Rep about this issue.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 07, 23, 06:54:21 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    We still didn't get any update regarding this case. We will send them a reminder in hopes that we will get a quick clarification.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 10, 23, 05:16:12 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Thanks for this post from:

    Hello mitchhalley,

    We are still without any feedback from their side. We will ping them once again in hopes that we can get a proper response.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 13, 23, 04:10:52 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Thanks for this post from:

    Hello mitchhalley,

    Unfortunately we are forced to close this complaint due to Casino unresponsiveness. If we get any response from them we will reopen this case.

    Thank you for unnderstanding.

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