CLOSED: [Due to inactivity of submitter] new fun club casino

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Last post made 1 month ago by tough_nut
wrfischer
  • Started by
  • wrfischer
  • United States Newbie 3
  • last active 2 months ago

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  • wrfischer
    • Started by
    • wrfischer
    • at May 22, 24, 07:08:52 AM
    • United States Newbie 3
    • last active 2 months ago

    My withdrawal of $800 wa approved in Sept 2023. After bonus was removed I was owed ~$350.  Withdrawal #474208.  It showed on their withdrawal page.After a few emails saying the payment was in process they went silent.  No  arguments, no questions , no promises, no money.  In march I decided to reverse the withdrawal to try again.  The pending withdrawal disappeared from their cashier but no credits were returned.  I now have no credits and no pending withdrawal. My casino name was wrfischerjr

  • tough_nut
    • Replied by
    • tough_nut
    • at May 22, 24, 07:27:01 AM
    • Moderator 2754
    • last active 5 days ago

    Thanks for this post from:

    Hello wrfischer,

    Thank you for providing us with your username, we'll contact the casino rep to check your account and provide us with additional information.

  • kats_nfcaffiliates
    • Replied by
    • kats_nfcaffiliates
    • at May 24, 24, 02:50:23 PM
    • United States Casino Rep 20
    • last active 6 days ago

    Hello, 

    We couldn't find the withdrawal player was referring to on his account. We would appreciate if the player could share with us a screenshot of any communication emails received from the withdrawal team regarding the withdrrawal.

  • tough_nut
    • Replied by
    • tough_nut
    • at May 27, 24, 02:35:54 AM
    • Moderator 2754
    • last active 5 days ago

    Hello wrfischer,

    Can you please provide the required details via PM to the casino representative? 

  • tough_nut
    • Replied by
    • tough_nut
    • at May 29, 24, 02:02:49 AM
    • Moderator 2754
    • last active 5 days ago

    Hello wrfischer,

    Please update us if your issue has been resolved so we can close this complaint.

  • tough_nut
    • Replied by
    • tough_nut
    • at May 31, 24, 02:29:57 AM
    • Moderator 2754
    • last active 5 days ago

    Hello wrfischer,

    Since we received no response from your side, we would need to close this complaint due to the submitter's inactivity.

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