Steven Kelly
Steven J. Kelly, M.A. CPT
Mr. Kelly has over 40 years’ experience in strategy development and business performance improvement. This exposure has included work in production, financial, energy, and consumer retail sectors. His specific emphasis has included operational systems and procedures analysis, executive strategy formulation and facilitation, talent coaching and mentoring, development of customer service and sales strategies, as well as a variety of commercial performance improvement efforts. Widely traveled, he has conducted numerous field assignments, defined operating and management strategies, and delivered technical assistance in 30 countries in such sectors such as government reform, higher education, agriculture, finance and economics, health and environment. In the private sector he led performance improvement efforts for such clients as General Motors/OPEL, Bechtel, KPMG, Kimberly-Clark, Holcim, Nestle and AIG. In the past decades, Mr. Kelly has led performance strengthening assignments and supported interventions in Vietnam, Kyrgyzstan, Macedonia, Rwanda, Nicaragua and Georgia. Steven has led numerous development projects funded by USAID, the World Bank, EU Leonardo and Peace Corps. As both a manager and management trainer, Mr. Kelly is highly skilled in leadership and project management skills. Steven is an applauded presenter at international conferences and has published papers in professional journals and newspaper columns. He has been certified as a Performance Expert, Kirkpatrick Training Evaluator, and Technical Instructor. Steven has a Master’s degree in Human Relations / Management from Pacific Lutheran University and a Bachelor’s Degree in Political Science from University of Houston. During the 1990s he served 2 terms as a Director on the Board of the Czech-American Chamber of Commerce, and more recently served two terms as a Board member of the International Society for Performance Improvement.
Mr. Kelly has over 40 years’ experience in strategy development and business performance improvement. This exposure has included work in production, financial, energy, and consumer retail sectors. His specific emphasis has included operational systems and procedures analysis, executive strategy formulation and facilitation, talent coaching and mentoring, development of customer service and sales strategies, as well as a variety of commercial performance improvement efforts. Widely traveled, he has conducted numerous field assignments, defined operating and management strategies, and delivered technical assistance in 30 countries in such sectors such as government reform, higher education, agriculture, finance and economics, health and environment. In the private sector he led performance improvement efforts for such clients as General Motors/OPEL, Bechtel, KPMG, Kimberly-Clark, Holcim, Nestle and AIG. In the past decades, Mr. Kelly has led performance strengthening assignments and supported interventions in Vietnam, Kyrgyzstan, Macedonia, Rwanda, Nicaragua and Georgia. Steven has led numerous development projects funded by USAID, the World Bank, EU Leonardo and Peace Corps. As both a manager and management trainer, Mr. Kelly is highly skilled in leadership and project management skills. Steven is an applauded presenter at international conferences and has published papers in professional journals and newspaper columns. He has been certified as a Performance Expert, Kirkpatrick Training Evaluator, and Technical Instructor. Steven has a Master’s degree in Human Relations / Management from Pacific Lutheran University and a Bachelor’s Degree in Political Science from University of Houston. During the 1990s he served 2 terms as a Director on the Board of the Czech-American Chamber of Commerce, and more recently served two terms as a Board member of the International Society for Performance Improvement.
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Papers by Steven Kelly
for real-world results. The authors provide some insight from their combined 50+ years of work in this environment for prospective HPT professionals thinking to enter this critical and growing sector.
skills to achieve the desired effectiveness. This article demonstrates that it is not enough to have the intention of doing good; it must also be done well.
for real-world results. The authors provide some insight from their combined 50+ years of work in this environment for prospective HPT professionals thinking to enter this critical and growing sector.
skills to achieve the desired effectiveness. This article demonstrates that it is not enough to have the intention of doing good; it must also be done well.